Paytm status: access issues and outage reports

Problems in the last 24 hours in Kalyani, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kalyani, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports Near Kalyani, West Bengal

Latest outage, problems and issue reports in Kalyani and nearby locations:

• 
  Malay D. (@m_das89) reported 13 minutes ago from Kalyani, West Bengal

  @Paytmcare Today I tried to pay for an order at @Lenskart_com for an amount ₹1243.20, but it failed. Whereas the money is debited from my Postpaid account. Can you please help?

• 
  SAYAN ROY (@sayan059) reported 26 minutes ago from Hugli, West Bengal

  @Paytm Not able to update KYC by self or by myself. Please help otherwise I will have to delete my account.

• 
  S Kanjilal (@kanjilal26) reported 43 minutes ago from Kalyani, West Bengal

  @Paytmcare I did a payment on @Lenskart_com through Postpaid. It failed but the money has been debited from my Paytm Postpaid account. Please help.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rajan ahuja (@rajanahuja9) reported 3 minutes ago

  @Paytmcare Can you please help

• 
  Syed Muzaffar (@SyedMuz31229099) reported 5 minutes ago

  @Paytmcare @vijayshekhar Now u will take another week to review my account and that too without notifying me. U please first assist me with the ongoing issue.

• 
  Vicky (@bishtvicky2005) reported 6 minutes ago

  Purchased a Google Play Redeem Code worth Rs 427 when I tried to redeem it it came out to be already redeemed. I contacted your support through chat which promised me a replacement after this, a refund was promised but I received nothing. Order ID: 27413684132 @Paytm @Paytmcare

• 
  Syed Muzaffar (@SyedMuz31229099) reported 7 minutes ago

  @Paytmcare @vijayshekhar please don't waste ur time if u're really tracing the error. I accidentally reinstalled the app and it worked. Once again, thanks for taking soooooo long for doing nothing.👎

• 
  Mehul Desai (@livingfree60) reported 10 minutes ago

  650.19 re credited to upi lite. Now for the balance either let me use it to make pmts or help get it credited back into my bank acct @vijayshekhar @Paytmcare

• 
  Giri Sai (@noxiousgiri) reported 14 minutes ago

  @saaaanjjjuuu Same with @Swiggy @Paytm .. they will ask us to mail them, or wait for 72 hrs for the resolution that’s it they will think we will forget the issue…

• 
  Virinder K Kandhari (@kandharivk) reported 15 minutes ago

  Hi @Paytmcare @Paytm It’s been a week since I am unable to access my UPI on PayTM app and despite chasing your customer care, no resolution has been provided. Can you please arrange a call based assistance for a senior citizen like me? Please help!!!! Complaint no 200012492254

• 
  Chinmaya (@ChinmayaSaxena) reported 16 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Dil Se Unique ❤️🔥 (@dilseunique) reported 18 minutes ago

  Sir, I ordered a Paytm Soundbox, but the delivery partner delivered it to someone else and the order shows delivered. Please help resolve this issue. Note:- Paytm very bad service 🥲 Order I'd :- 27372240996 @Paytmcare @Paytm

• 
  CJ (@acjose93) reported 20 minutes ago

  @PaytmBusiness @Paytm @PhonePe_Support I’m facing an issue with a UPI payment that shows as successful, but the underlying transaction/payment issue remains unresolved. I’ve already tried to get this resolved but haven’t received a satisfactory solution. Please look into the matter.