Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Gorakhpur, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Gorakhpur, Uttar Pradesh
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Gorakhpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Paytm
Paytm is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Gorakhpur, Uttar Pradesh
Latest outage, problems and issue reports in Gorakhpur and nearby locations:
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Ayush Tripathi (@Ayushiism) reported from Gorakhpur, Uttar PradeshPaytm customer care sucks😵💫, My uncle's #Fasttag account is surprisingly deactivated by you guys and now they giving different reasons everytime we contact your customer care. Please resolve this issue as he is paying double fee on toll plaza. @Paytm @Paytmcare
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हनुमन्त मद्धेशिया🇮🇳🇮🇳⛳ (@KumarHanumant) reported from Gorakhpur, Uttar PradeshCC @vijayshekhar kindly resolve this issue. @Paytm @Paytmcare
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Anand pratap Singh (@Anand9456) reported from Gorakhpur, Uttar Pradesh@Paytmcare Where I contact I paid by you . You r responsible for my bill. Why @Paytmcare hold my at gateway level. Why should you not paid at time. It's your responsibility to settle down my payment
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🇮🇳 Abhishek Stambh 🇮🇳 (@abhishekstambh) reported from Gorakhpur, Uttar PradeshBalance Deducted But Ticket Not Booked Please Solve The Problem booking ID 1591 509 617 0 @Paytmcare
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Anil Sahni Gorakhpur (@Anilsahnigkp) reported from Gorakhpur, Uttar Pradesh@BCCI @Paytm Looks like there is no good bowling today and there is no problem in chasing the target. Like it happened with cicket Italy.Lost by a big margin.
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Saurabh Singh (@littlesaurabh) reported from Gorakhpur, Uttar Pradesh@Paytm @Paytmcare @FASTag_NETC I ordered duplicate fastag from paytm on may 4, but its still not shipped, i raised query but no response, worst service.
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Prashant Kumar Srivastava (@prash351) reported from Gorakhpur, Uttar Pradesh@Paytm I need job in your company, help me.
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ASHUTOSH KUMAR (@AKASU901) reported from Gorakhpur, Uttar PradeshI am booking a hotel from Oyo app money that is debited from my Paytm wallet but service has not been delivered and no any failed or confirmed booking is showing.Please help me and refund my money.They both providing bad coustomer service @oyorooms @Paytm
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Jainath Jaiswal (@JainathJaiswal) reported from Gorakhpur, Uttar Pradesh@TheOfficialSBI made payment thru @Paytm Ref no: 121561246749 got pending status then again did Ref no: 121560807939, IFSC: SBIN0RRPUGB, please refund my money ASAP. @RBI Disappointed with ur service.
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Ayush Tripathi (@Ayushiism) reported from Gorakhpur, Uttar Pradesh@paytmbankcare Still waiting for solution @Paytm @Paytmcare ... Worst service 😿
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Anand pratap Singh (@Anand9456) reported from Gorakhpur, Uttar Pradesh@Paytmcare I am also see it , payment is successful but not receive at biller end @BSNLCorporate . And not reflect in my account. Bsnl officer said that @Paytmcare hold it at gateway level. And not settel down . Where is problem I don't know I paid through you so solved it.
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Pratham Nebhani (@NebhaniPratham) reported from Gorakhpur, Uttar Pradesh@Paytmcare my problem is still not resolved !
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shyamjimishra (@shyamjimishra26) reported from Gorakhpur, Uttar Pradesh@Paytmcare Never buy paytm machine Never use paytm machine Very poor service provide by service centre
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Deepak Upadhyay (@876540820Deepak) reported from Gorakhpur, Uttar Pradesh@Paytmcare @paytm #Paytm I want to call on your support but your support number is not working please me please check your inbox
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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lakshay chand (@ripmybedtimes) reported@Paytm I accedently recharged the wrong number realized after 2 hours can u help me
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Anuja Doshi (@DianaMistr71491) reported@Paytmcare no reply what kind of service is this
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Om Shukla (@OmShukl78340424) reported@Paytmcare Why you didn't share such things on your website when customer buy this?
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Umesh Dubey (@UmeshDub18) reported@Paytm @Paytmcare @HeroFinCorpLtd This issue is still unresolved despite repeated follow-ups. EMI is wrongly shown and deducted as ₹3,421, which does not match the discussed loan repayment ₹15,269/month for ₹3,00,000 over 24 months. Ticket ID 200011338216 is open since 16 Apr
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Joel Joel (@Joel005003) reportedAvoid using @Paytm for bookings. My refund (Booking ID: 26895052700) was initiated on 16 April and still not credited after 13+ days. No proper response despite repeated follow-ups. This is harassment and unacceptable service. RBI complaint filed. Expecting immediate resolution.
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pawan kumar (@pawank_r) reported@Paytmcare @vijayshekhar kindly ask your team to resolve the issue. Information asked is already furnished hours before, no there is no update no response. I am unable to make payments and it's more than 24 hours. Kindly help . @Paytm
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Rohan (@Rohan__0212) reportedWorst service in India by @PaytmBusiness Complaint Date- 28 March, 2026 Ticket No.- 500008198418 The complaint is not solved till now and the whole customer service are making excuses daily. More than 1 month passed. Worst Service in pos payment. @Paytm @PaytmBusiness
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KKinDel (@KulshreshthK) reported@Paytm @vijayshekhar @mdeora1 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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jay (@BinaySomesh) reportedBooked a flight on Paytm and had to cancel getting a refund has been a nightmare. No real customer support, just a useless chatbot that goes in circles with no resolution. No option to talk to an actual person. If you value your time and money, think 2.@Paytmcare @Paytm
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Naveen Bodwani (@NAVEENBODW77392) reported@Paytmcare help to solve my issue regarding my sound box my soundbox charges in 5 min dischrge in 2 min something does not speak payments battery issue sound issue