Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: transactions, mobile app and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Guwahati, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at Paytm
Paytm is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Guwahati, Assam
Latest outage, problems and issue reports in Guwahati and nearby locations:
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Kashyap.anurag (@kashyap_anurag5) reported from Guwahati, Assam@PaytmBank @PaytmBuildIndia @Paytm @vijayshekhar @Paytmcare Hey guys on your paytm page its do says paytm help is available 24*7 but that's not the truth its time consuming to contact you guys improve ur customer service guys I have been trying since days to elaborate my issue.
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Mausam Choudhury (@mausamchoudhury) reported from Guwahati, AssamHello @Paytmcare why your @Paytm UPI is not working today? Showing error even when we try to check bank balance? When will this issue be resolved? #Paytm #paytmdown
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E A Hazarika (@EHazarika) reported from Tokradia, Assam@Paytmcare your app seems to have now mastered the art of concealing customer's money. There is a notification of a deposit but some doesn't reflect in the balance. Where have you hidden my money? Looks like a big time scam on!!
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Jahar Khan (@JaharKhan8) reported from Guwahati, Assam@Paytm Hell help me my paytm account was Bloked
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Nur Nazibur Rahman ( نور نجیب الرحم) (@sunnyrahman1) reported from Guwahati, Assam@Paytmcare @Paytm I am unable to order my Paytm Debit card It shows an error message to update address? Help
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Kulen kalita (@KalitaKulen) reported from Guwahati, Assam@Paytmcare Issue with Fastag. Car no AS01DW1391. MOBILE NO 8638396486. New Fastag purchased in offer for Rs.700. Rs.1000 balance was credited. Now without any toll crossing balance nil. Please reply why have you deducted Rs. 1000
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Manoj Bhuyan (@mbhuyan_) reported from Guwahati, Assam@Paytm after paying paytm postpaid bill . Paytm postpaid facility is not working. Kindly look into the issue.
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Sidhanth Majumder (@AuthorSidhanth) reported from Guwahati, Assam@Paytm @Paytmcare neither am able to apply for kyc nor able to transfer the money stuck in my paytm wallet. Your customer care call is very cumbersome. Please call me at 7578926856 (sidhanth majumder) and resolve my issue. @GovtOfIndia_ @consumerforum_
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Gaurav Medhi (@MedhiGaurav) reported from Guwahati, Assam@Paytmcare I have DM you please check my issue and revert me back.
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Nasrin Sultana (@NasrinS37661497) reported from Guwahati, Assam@Paytmcare I tried a lot to contact with the paytm customer care services to know about the transaction status of my order. But your paytm customer care services are not able to help me out regarding this order.Rather than it is very difficult to directly reach your customer care assistant
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Nasrin Sultana (@NasrinS37661497) reported from Guwahati, AssamHow can i contact with your customer care service? Since last 3days I tried a lot but didn't able to get it. It's Very difficult to contact with your support executive via call. Moreover they didn't reply on chat box of your app. @Paytm @Paytmcare
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Nishant Kalika (@NishantKalika) reported from Guwahati, Assam@Paytm please resolve my issue of refund.
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RUHAN KAKATI (@RuhanKakati) reported from Guwahati, Assam@vijayshekhar @sshreyas You both are entrepreneur mindset ...you know the value of time.. I spend my valuable time to share your app...but your @Paytmcare didn't even see my screenshot which i provided as a legit proofs! Is this is Your service for your genuine customer #Shame
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Saddam Hussain (@SaddamH78946397) reported from Guwahati, Assam@Paytmcare @PaytmBank hello sir my paytm number is block without any reason I didn't done any illegal activities from my account My account nu +91912714166 Kindly unblock my phone number I am waiting for your reply.
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Mrinmoy Mukherjee (@Mrinmoy89378938) reported from Guwahati, Assam@Paytmcare non payment of mobile bill amounting RS 465.92. Talked with the operator(bsnl) they haven't recieved any payment. Queried on your app but pathetic customer support. Shockingly paytm doesn't have a call centre no to resolve payment issue. Please revert as it is urgent.
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Tanuja Pramanik (@tanujapramanik) reported from Guwahati, AssamI will take legal action. Because on Twitter reply just Show. They are don't try to slove.. Shame on @HDFCBank_Cares @Paytmcare customer service. Tanuja Pramanik Faculty of Law, University of Delhi
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mithlesh ***** (@mithlesh_mutha) reported@Paytm too bad service unable to contact your assistance team. Lost my paytm bank details card details how do i get it back? Paytm app says to update my iOS but my phone doesn’t support. What to do now? Need to transfer money to other acc
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Ketan Mehra (@ketanmehra05) reported@Paytmcare Please help in this. I have been struggling to get my refund from last 45days but either they aren’t responding or giving new excuses. Is it so difficult to get refund of a cancelled flight? Instead of giving damages, they aren’t even giving original refund. @DGCAIndia @RamMNK
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bits of threads (@bits_threads) reported@Paytm @RBI what is this ..the transaction history not showing in your history , as it’s in my statement..NO RESOLUTION .fix it ASAP or @ rbi take strict action
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Jitendra Jpg (@jitendra_j60875) reported@Paytmcare @Paytm abhi tk problem solve nhi kre time pe time diye jare h
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Sahdeo Tripathi (@tripathi_sahdeo) reported@Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu
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Abhinav Mishra (@Mr_abhi9) reported@Paytm @Paytmcare @PaytmBusiness What’s worse is when you try to discontinue a service, they keep pushing and forcing you to continue instead of respecting your request. This is not the kind of customer experience users deserve.
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Ravi singh (@BuntyAthsolia) reported@Paytmcare we are unable to see/withdraw our paytm bank balance nor FD balance since 24 april It's already been 4 days now still you haven't sort this problem Pls look into the matter @RBI
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Arrrihant (@Arihant0808) reported@Paytm When will you repay customer money
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Arrrihant (@Arihant0808) reported@paytmgold @Paytm When will you repay customer money
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preetham shyam (@ShutterCoder) reported@Paytm I am not able to see my wallet balance. Not able to connect to customer care. Which is really pathetic 😒