Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Mobile App and Login.
- Mobile App (67%)
- Login (33%)
The latest reports from users having issues in Kolkata come from postal codes 700054 and 700001 .
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Paytm outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 9 days ago |
|
Kolkata
|
Login | 11 days ago |
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Kolkata
|
Mobile App | 22 days ago |
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Kolkata
|
Transactions | 1 year ago |
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Kolkata
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Transactions | 1 year ago |
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Kolkata
|
Mobile App | 2 years ago |
Community Discussion
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Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Shailesh (@skvn10) reported from Kolkata, West Bengal@Paytmcare Why are you not responding or resolve the issue of a simple transfer. If this behavior continues, you are going to loose the confidence of the people.
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Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West BengalWhen I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏
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Varun Jhunjhunwala 🇮🇳 (@Varun_jjwala) reported from Hāora, West Bengal@Paytm @Paytmcare Hello Paytm, I use the Postpaid facility of paytm. Today is the last date to pay the o/s but the system is not allowing to pay from any sources listed in my account showing suspicious bot and flagged my account. No help from 24/7 too. Plz assist
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Siddhant Joshi (@siddhantjoshind) reported from Kolkata, West Bengal@Paytm Service is useless from morning I'm trying to contact @Paytmcare but there's no way to talk the the customer care or any email I'd to mail them. Facing a serious glitch with my account and its irritating when you don't get legit service.
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Avijit Saha (@avijit4love) reported from Pānchuria, West Bengal@Paytmcare i am having an issue with an order id. Kindly help me out.
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Baatdaphakk (@harshdg007) reported from Kolkata, West Bengal@Paytmcare No need now coz i have deleted the app now nd won’t use it any further coz:- Paytm app on ios is the worst performing app, it hangs up abt 2-3 times everytime u open Ur rules abt kyc are stupid, i have never done my kyc this way even for a bank Still kyc nt cmplte cz of server
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Sumit Kumar Nag (@sumit_218) reported from Hāora, West Bengal@Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@vijayshekhar @Paytm @Paytmcare On 4th August I paid my axis Bank credit card bill via Paytm,but amount debited from my a/c but not credited to axis Bank credit card,who is liable for late penalty & interest.stop making fool to customer.
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Aditya BAJPAI (@AdityaB09255632) reported from Kolkata, West BengalI just got the best customer service reps and supervisor today while reaching out to Paytm. Really wonderful people. Really people centric. was told it all my fault, they were sarcastic and questioned my financial well being @Paytm @Paytmcare
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Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.
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Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal@Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare
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SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal@Paytmcare Hey @PaytmFirst, the issue was solved before.
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Aakash Tekriwal (@aakash_tekriwal) reported from Kolkata, West Bengal@Paytmcare My Postpaid is not working, unable to use it
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal@nhidcl @NHAISocialmedia @Paytm @paytmbankcare @Paytmcare @OfficeOfNG @nitin_gadkari Yesterday I travelled through Dankuni Toll Plaza, I was having Fastag but there the Toll employees told me that the Fastag is not working then I had to pay manually Rs 125 Up/Down Journey [1]
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CA Vikram Agarwal 🇮🇳 (@VikramAgarwal6) reported from Hāora, West Bengal@Paytmcare @PaytmMoney not working!! Orders not showing
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Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal@Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!
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Gopal Kumar Burman (@ReyaanshVerma) reported from Hāora, West BengalDear @paytm i want to close my PAYTM BANK ACCOUNT also POSTPAID service. Their are no option to close this services in the application why? I have already consulted your executive but they r also misleading me as u. @jagograhakjago @RBI
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Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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Anirban Das (@anirbantw) reported from Kolkata, West Bengal@Paytmcare @Paytm Please help me to update kyc for my wallet my gold subscription is paused for this.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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aware zone (@ZoneAware) reported@Paytm @YoloBus My Srinagar–Delhi bus 5 July was scheduled to depart at 3:00PM. I reached the boarding point at 2:00PM but the driver informed me the bus had already left at 1:30PM due to an “issue.” No prior call SMS or notification was sent. Yet my refund has been denied twice.
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Reddy (@iam_Rah12627) reported@Paytmcare I have already dm you the chat with the airline but you guys didn't even reply after checking and didn't bother to solve the issue at the earliest, pathetic support..
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Satyajeet Sahu (@Satyaje72890300) reportedHey @Paytm @Paytmcare, it’s been over 2 MONTHS since my flight refund of ₹5,253 was processed by the airline, but it hasn't reached my bank account! Multiple emails sent to your support team have been completely ignored. Is this how you treat your customers? Please resolve ASAP!
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.
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Sameer sharma (@sameerdj16) reported@Paytm Worst service ever , I have booked a flight ticket via Paytm, after 6 hours my booking gets confirmed showing on Paytm but , when I confirmed it with Airlines it gets cancelled and money also gone ! Time to knock doors of Consumer court
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sudhir (@78sudhir) reported@PaytmBusiness @Paytmcare @Paytm kot bhi paytm business app or Paytm soundbox use me nhi le,ye payment settlement time se nhi karte or customer service centre per baat karne par bhi koi solution nhi nikalte,total collection money ko hold pe dal dete h
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Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported@PaytmCheckin @Paytm Booking id - 27313807602 I have just made this booking, mistakenly booked for 17 aug in place of 17 July. Please help me to void the booking and get full refund from Emirates
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Manisha Ambwani (@AmbwaniManisha) reported@Paytm @Paytmcare please open customer care with representative who can answer and solve our questions Trying to connect on call couldn’t connect only Inbox chat window is there , please connect need to solve my issue asap.
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करन कपूर (@KaranKa28398327) reported@Paytm if u can't provide proper vouchers and ur support system is ONLY AI how can a customer contact support service. Why for everything u ppl need AI. i m not able to redeem the voucher but ur AI SYSTEM IS not Helping me as it doesn't have that feature. CRAZY
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Mohit Gupta (@MohitGupta90_) reported@Paytmcare @Paytm all services down in NCR for last 5 hours. What’s happening?