Paytm

Is Paytm down in Kolkata, West Bengal?

No problems detected

If you are having issues, please submit a report below.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 11/18/2025 18:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Transfer (25%)

    Transfer (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • vpsr2590 Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal

    @Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2

  • rajansgpgi Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    @BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...

  • Its_Raha Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • iAmSaugata Saugata Datta (@iAmSaugata) reported from Hāora, West Bengal

    @Paytmcare I know it is fake, as I am quite familiar with this type of common scam, but not everyone can recognise. Please do something to get this number down immediately, else some of your customers will loose this money soon. #FakePayTm

  • BkS010p Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly

  • ntsnitishgupta Nts Nitish Gupta (@ntsnitishgupta) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PhonePeSupport @PhonePe_ @AmazonHelp @amazonIN Please help me on above issue.

  • surajitbiswas1 Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West Bengal

    Thanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.

  • kr_cool Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • ShortThirdMan SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal

    @Paytmcare Hey @PaytmFirst, the issue was solved before.

  • KripalaniHaresh Haresh. Kripalani (@KripalaniHaresh) reported from Kolkata, West Bengal

    @Paytmcare paytmforbusiness is shutting down itself within 15 seconds from past few days in iphone 6. I have reinstalled but still the problem exist. There seems to be a bug, whereas the normal paytm works fine

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • AsifAsifu04 Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal

    @sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • ranabirspeaks Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • GVD6JA Gaurav (@GVD6JA) reported

    @BCCI @Paytm @imVkohli should have extended his paternity leave and not make Indian shoulders fall down again.. #RemoveCaptainKohli

  • sainimukesh88 Mukesh Saini (@sainimukesh88) reported

    @Paytmcare I want to change contact number in my paytm bank account,but there is shown error contact to customer care and your customer care not capable for help,so i just want to know will i get any solution or i need to close my paytm bank account.. issue not resolved from last two months

  • Bellandbot9 quest (@Bellandbot9) reported

    @BCCI @Paytm START PETITION REMOVE THIS PEERAT COOLIE. DON'T CARE IF HE DOESN'T PLAY FOR INDIA. DISGUSTING ATTITUDE. HE BRINGS TERRIBLE ENERGY INTO THE TEAM. EVERYTHING GOING SOUTH FOR INDIA

  • MissChatology Miss Chatology (@MissChatology) reported

    I want my money back at this point and you can take your product. Worst of all there is no direct customer care number in @Paytm to contact a person and get the issue resolved. This is pathetic. Didn't expect such service from @PaytmMall 4/3

  • RealYuvaraj Raj A (@RealYuvaraj) reported

    @BCCI @Paytm What a terrible pitch for a test? Dust blowing on second day and ground crumbling. Come on!!!

  • utkarsh472 Mahadev (@utkarsh472) reported

    @BCCI @Paytm after seeing terrific test series in Australia on very good and sporty pitches we are back to chepauk and motera , where there is nothing for the bowlers at all, slow dead pitches. if u can't prepare good bouncy tracks, atleast leave something for the spinners.

  • LalitSharma0307 Prem Sharma💔 (@LalitSharma0307) reported

    @Paytmcare Thank you paytm for resolve my problem quikly. #paytmkaro

  • SaraonJi SaraG (@SaraonJi) reported

    @PaytmBank @Paytm query, why does the PayTM receive money in the e-Wallet without the customer having completed their eKYC. I transferred money into my wallet, & then realised that I can’t make a payment to another wallet, as I hadn’t completed my KYC. Issue 1: Locked-in Money

  • anandaashish Ashish Anand (@anandaashish) reported

    @vijayshekhar @PaytmBusiness @Paytmcare We r in problem with wrong action at ur end,not able to accept pymt for 2 days! Written to helpdesk team,no response, ur employee kajal 8368266124, not picking phone since last 3 days,asked for upgrade of existing MID & u created new MID

  • VENKAT_RAGAVAN VIJEY VENKAT RAGAVAN (@VENKAT_RAGAVAN) reported

    @Paytmcare These guys are simply copy pasting the same reply. But no solution for the issues @vijayshekhar @Paytmcare