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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Mobile App and Login.
  • 50% Mobile App (50%)
  • 50% Login (50%)

The latest reports from users having issues in Kolkata come from postal codes 700054 .

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Paytm outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Mobile App 19 days ago
Kolkata Login 21 days ago
Kolkata Mobile App 1 month ago
Kolkata Transactions 1 year ago
Kolkata Transactions 1 year ago
Kolkata Mobile App 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • GouravBose7
    Gourav Bose (@GouravBose7) reported from Kolkata, West Bengal

    @yogeshsahniXIV @HDFC_Bank @Paytm All the UPI linked to HDFC account are not working

  • vikash73439067
    vikash (@vikash73439067) reported from Hāora, West Bengal

    @YtSujeet @Paytmcare @palshobhitji Same problem

  • bladeit
    Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • anirbantw
    Anirban Das (@anirbantw) reported from Kolkata, West Bengal

    @Paytmcare @Paytm Please help me to update kyc for my wallet my gold subscription is paused for this.

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare To hell with your 24*7 support I'm not getting my cashback resolution now for 4 days! No fruitful replies, no resolution, no resolving the issue, no support over all!!!! Absolutely pissed off with your service!

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytmcare Why are you not responding or resolve the issue of a simple transfer. If this behavior continues, you are going to loose the confidence of the people.

  • bipraysaha
    BIPRAY KUMAR SAHA (@bipraysaha) reported from Kolkata, West Bengal

    @Paytmcare No body help me regarding my issue .My phone number 9434165777

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • ritwika_sur97
    Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • tanay__007
    TANAY BHATTACHARJEE (@tanay__007) reported from Pānchuria, West Bengal

    I really do not understand that the money has been transferred from the same Paytm bank account to Paytm Postpaid but still the amount is not showing in postpaid transaction history. I want to close this Paytm Postpaid account. Disgusting service. @Paytm @paytmbankcare @Paytmcare

  • deepchoudhuri02
    Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    Toll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytmcare Provided all the details required. Requested to kindly resolve the issue.

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • Deepaksinghyt
    Deepak Singh (@Deepaksinghyt) reported from Kolkata, West Bengal

    @Paytm @PaytmBank my account was blocked without any reason when i talked to support team they said because of fraudulent payment ur account blocked,but I am not doing any fraudulent payment, s team said right a email to Ahmedabad cybercid, i mailed them 7 days ago but no respo..

  • BiswaRockz_1990
    Biswajit Das (@BiswaRockz_1990) reported from Kolkata, West Bengal

    @Paytmcare Form last 2 days I had requested for a solution to my problem of not getting seat confirmation of IMAX first cut. The replies received from your end didn't provide any solution. Today was the last day to get my seat confirmation. Feeling fed up I am quitting Paytm.

  • urwithrahuljain
    Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Sonu_Youtuberr
    Sonu Youtuber (@Sonu_Youtuberr) reported

    @Davilfpe @Paytmcare @Paytmcare Hi Paytm, I am facing the same issue. I am unable to remove my Bank of Baroda (BOB) account because it was used for UPI Lite. Please help resolve this issue. Thank you.

  • IJohari46498
    I C johari (@IJohari46498) reported

    @Paytmcare Really So poor service please check your Inbox I'm sending private message sending all detail final option I'm going on police or Coust

  • santoshraig
    Santosh Rai (@santoshraig) reported

    @sunilp3007 @Paytm Right said all upi down

  • om_rohit7
    रोहित 🇮🇳 (@om_rohit7) reported

    @Paytm Hlo @Paytm i am unable to login my paytm account from 20 June and not resolved my problem

  • PriyanathDan1
    Priyanath Dan (@PriyanathDan1) reported

    @Paytm I need help on ticket # 200012415311 and 200012415333

  • aesthetic_rom
    aesthetic _rom (@aesthetic_rom) reported

    Hey @Paytmcare I got a voucher code vut due to wrong upi it was not successful now it showing this voucher already used . Please help me

  • Bombaymeister
    Andrew Simoes (@Bombaymeister) reported

    @PaytmBank @Paytm - Look at this from your Chatbot. We are living in the age of AI and your apps conversation goes like this. My 6-year-old can create a better bot using Claude than your customer care. Me: I want to transfer my balance and FD out of Paytm Payments Bank. Paytm Care: Please log into the Paytm Payments Bank app Me: But the app isn't working, it's been replaced by a notice Paytm Care: Very sorry about that. Can you detail the specific issue? Is it a freeze etc etc Me: It's been replaced by a notice saying that RBI has suspended the license. Paytm Care: I'm sorry but I'm not equipped. Please log in through the Payments Bank app.

  • VaibhavGaneri
    Vaibhav Ganeriwal (@VaibhavGaneri) reported

    @Paytmcare Hi Chetan, it’s been several days and I’m still receiving only assurances, not a resolution. I have already submitted all requested documents. Please provide a definite timeline and resolve my Digital Gold bank verification issue immediately instead of keeping it under review.

  • kothariabhishek
    Abhishek Kothari 🇮🇳 (@kothariabhishek) reported

    .@Paytm decides not to proceed with bonus issue. Details below. Question: When was the last time a listed entity announced about bonus issue to be announced at board meet and then cancelled it?

  • d_ravirai
    Ravi Rai🇮🇳 (@d_ravirai) reported

    @Paytm @vijayshekhar The biggest problem why I prefer Gpay over paytm for upi use is below. 1 - If I have to open The app for upi payment it loads late because of so many options on screen. 2 - Too congested options compared to GPay .