Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 12/09/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Community Discussion

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • bladeit Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • ritwika_sur97 Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    @Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare

  • Piyushjha2k21 Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal

    @Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.

  • I__Argha argha.bit (@I__Argha) reported from Kolkata, West Bengal

    @PaytmBank @Paytmcare Ticket number: 3127688013 Had raised the issue on 25th November, today is 30th nov. Still not yet resolved!!! Was my ₹500 totally forfeited??? If in next 5 days you won't refund me, you have to compensate₹100 everyday or else I'll goto consumer forum.

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • hellorajdeep Kash (@hellorajdeep) reported from Kolkata, West Bengal

    @Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?

  • tirtha_mitra Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • urwithrahuljain Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • shazia4618 shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • ritwika_sur97 Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm horrible service by you people. Despite of giving all the details in box you people don't even bother to response. What kind of service you people are providing can you people just explain? It has been 14 days and I didn't get my refund. Is this a joke or what?

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • ArijitPaul97 ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West Bengal

    Hello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏

  • xfact AbhiB (@xfact) reported from Hāora, West Bengal

    @Paytmcare I hope you resolve the DOB validation issue soon.

  • impatharevikky imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • gshreyasi Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • sumit_218 Sumit Kumar Nag (@sumit_218) reported from Hāora, West Bengal

    @Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.

  • Swadeshpattnaik Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal

    @Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Samimidrishi Samim#🇮🇳 (@Samimidrishi) reported

    @Paytm @PaytmBusiness my mobile number 9711330635 stolen pls block all services it's urgent.

  • GavryRahul Rahul Gavry (@GavryRahul) reported

    @Paytmcare @PaytmTravel @vijayshekhar hello team I am writing this and calling you guys for 200 times but there is no response from you. My money of 5271 is still not refunded. I just don't understand what is going on. Mr. Vijay can you help finally because I am tired of calling your company.

  • WarisFarhad Waris Farhad (@WarisFarhad) reported

    @Aparna @Paytm @airtelindia I've also faced a similar issue. Not with airtel SIM though.

  • RaunakS96376058 Raunak Srivastava (@RaunakS96376058) reported

    @Paytm I am unable to complete kyc error adhar is linked to some other number either get this resolve or refund money to my card. Raunak 9643772324

  • SunilSatija3 Sunil Satija (@SunilSatija3) reported

    @Paytmcare My paytm Bank account block for not updated pancard after update pancard not active my account pls chk

  • arunmadhavuni 🇮🇳 Arun Koundinyasa 🇮🇳 (@arunmadhavuni) reported

    @Paytmcare I have seen your useless reply I asked 3 times break down of the charges. Again and again don’t send automated response

  • Ankitsirohi2017 ANKIT SIROHI (@Ankitsirohi2017) reported

    @Paytmcare This is not my problem. This is paytm problem. Paytm is dieing in market.

  • ChaniyalAkash Akash Chaniyal (@ChaniyalAkash) reported

    @Paytmcare @Paytm Can i have a reply on my service request ticket number- 3173541802 The ticket was raised on 28 april and still no 1 bothered to reply Can i get some proper reply Even i posted a tweet about the same on 29 and still no 1 has reverted please reply @vijayshekhar

  • Jamadaar8000 Jamadaar (@Jamadaar8000) reported

    @Paytmcare Please solve the problem without advising.

  • VishalK60330768 Vishal Kumar (@VishalK60330768) reported

    Hello @Paytmcare @Paytm my paytm account has been blocked and I am unable to do transaction as well as I can not add money in my paytm wallet Please help me