1. Home
  2. Companies
  3. Paytm
  4. Kolkata
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • abhishek_RISHRA
    Abhishek Bhattacharya (@abhishek_RISHRA) reported from Kolkata, West Bengal

    @Paytmcare no step/actions initiated from paytm end, to resolve the issue. Aditya Birla Finance company still continuing their threat calls and misbehaving on behalf of Paytm Postpaid. also DM the issue to @Paytmcare

  • AsifAsifu04
    Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal

    @sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame

  • ritwika_sur97
    Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm horrible service by you people. Despite of giving all the details in box you people don't even bother to response. What kind of service you people are providing can you people just explain? It has been 14 days and I didn't get my refund. Is this a joke or what?

  • rajansgpgi
    Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • VikramAgarwal6
    CA Vikram Agarwal 🇮🇳 (@VikramAgarwal6) reported from Hāora, West Bengal

    @Paytmcare @PaytmMoney not working!! Orders not showing

  • shazia4618
    shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • iam_the_Tanmoy
    Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • tirtha_mitra
    Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • iamsatyajaiswal
    Satya Jaiswal 🇮🇳 (@iamsatyajaiswal) reported from Kolkata, West Bengal

    Why my BOI account is not Working on PayTm @Paytm @Paytmcare

  • bipraysaha
    BIPRAY KUMAR SAHA (@bipraysaha) reported from Kolkata, West Bengal

    @Paytmcare No body help me regarding my issue .My phone number 9434165777

  • aditya_2631
    Aditya Gupta 🇮🇳 (@aditya_2631) reported from Kolkata, West Bengal

    @PaytmMoney @Paytm @SEBI_India Transaction ID- P-MF-AXSMF-K-080919-336679 The fund has not been alloted Since more than a week and the customer support hardly cares even after following up and raising issue everyday.

  • m_ukesh01
    Mukesh kumar (@m_ukesh01) reported from Hāora, West Bengal

    @Paytm @PaytmMoney @Paytmcare My money not transfer my account not show paytm walled Poor process paytm comapny Pls resolve my issue urgent basis

  • surajitbiswas1
    Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West Bengal

    Thanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • bongfooodie
    RB (bongfoOodie) (@bongfooodie) reported from Kolkata, West Bengal

    @Joyeeta90298175 @DisneyPlusHS @Paytmcare please help

  • ntsnitishgupta
    Nts Nitish Gupta (@ntsnitishgupta) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PhonePeSupport @PhonePe_ @AmazonHelp @amazonIN Please help me on above issue.

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytmcare Provided all the details required. Requested to kindly resolve the issue.

  • I__Argha
    argha.bit (@I__Argha) reported from Kolkata, West Bengal

    @PaytmBank @Paytmcare Ticket number: 3127688013 Had raised the issue on 25th November, today is 30th nov. Still not yet resolved!!! Was my ₹500 totally forfeited??? If in next 5 days you won't refund me, you have to compensate₹100 everyday or else I'll goto consumer forum.

  • BiswaRockz_1990
    Biswajit Das (@BiswaRockz_1990) reported from Kolkata, West Bengal

    @Paytmcare Form last 2 days I had requested for a solution to my problem of not getting seat confirmation of IMAX first cut. The replies received from your end didn't provide any solution. Today was the last day to get my seat confirmation. Feeling fed up I am quitting Paytm.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • YADAV__SANDEEP
    SANDEEP YADAV (@YADAV__SANDEEP) reported

    @Paytmcare @Paytmcare guys don't use paytm they stuck money unnecessary however I was in medical issue

  • official_garima
    Garima Sehgal (@official_garima) reported

    @Paytmcare Bought aldo gift card n it has been refused in store - as contacted customer care via app no response just robot generated replies Store staff is refusing it and telling me to contact to paytm itself

  • HarshChhaparwal
    Harsh Chhaparwal (@HarshChhaparwal) reported

    @Paytmcare Thank you for finally looking into the issue. It isn’t about my refund but about the trust we as consumers put into the new age Indian companies. But what amuses me is that response was quick only after tagging @vijayshekhar Anyways I’ve shared the requisite data required on mail

  • SgSiad95130
    SIAD - SG Institute Of Art & Design (@SgSiad95130) reported

    Refund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm

  • Khushhua20
    𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported

    @Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C.

  • maxcatout
    max (@maxcatout) reported

    The BHIM app needs an overhaul and a chat feature added with better UI App is slow Best UPI app is @Paytm

  • JeemitChakma
    Jeemit Chakma (@JeemitChakma) reported

    I did a recharge via @Paytm the transaction show's successful but it was not, so I have to recharge again. Very frustrating no proper support.

  • SgSiad95130
    SIAD - SG Institute Of Art & Design (@SgSiad95130) reported

    Refund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm

  • dijkstra_algo_
    sandalwood (@dijkstra_algo_) reported

    @Paytm what kind of worst experience is this..I have received sms that bus is cancelled but your app still showing the journey..when trying to reach customer care then only bot which i am being forwarded. I want to talk to an actual customer care not this bot **** 😡😡😡

  • angrybird94
    black Panther (@angrybird94) reported

    @Paytm @Paytmcare I had an account with paytm. Six months before I switch on a new contact number. I also had a daily sip plan with paytm. But now when I am trying to start a new sip with paytm I am getting a message Pan no details are mismatched. Kindly help for a new account