Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Saikat Saha (@saikatsaha) reported from Kolkata, West Bengal@Paytmcare I had bought two movie tickets today using MVFLIGHT promo code. Not able to apply the voucher for the domestic flight ticket. Spoke to 4 customer care associates and still issue lingers. #PayTM
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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Dibakar Jana (@Dibakarocks) reported from Kolkata, West Bengal@Paytm @PaytmTickets I tried to book tickets from @Paytm more than 10 times. And Everytime I select the seats and when I go to the payment page the website crashes. I bought your Rs. 49 Avengers Deal. But Couldn't use it due to your website issue. Opted for @bookmyshow instead.
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Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal@Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than four days ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare To hell with your 24*7 support I'm not getting my cashback resolution now for 4 days! No fruitful replies, no resolution, no resolving the issue, no support over all!!!! Absolutely pissed off with your service!
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Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West BengalWhen I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏
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Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal@Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly
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Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West BengalToll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]
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Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal@BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...
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Satya Jaiswal 🇮🇳 (@iamsatyajaiswal) reported from Kolkata, West BengalWhy my BOI account is not Working on PayTm @Paytm @Paytmcare
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Baatdaphakk (@harshdg007) reported from Kolkata, West Bengal@Paytmcare No need now coz i have deleted the app now nd won’t use it any further coz:- Paytm app on ios is the worst performing app, it hangs up abt 2-3 times everytime u open Ur rules abt kyc are stupid, i have never done my kyc this way even for a bank Still kyc nt cmplte cz of server
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Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal@Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2
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Anirban Das (@anirbantw) reported from Kolkata, West Bengal@Paytmcare @Paytm Please help me to update kyc for my wallet my gold subscription is paused for this.
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Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West BengalIts really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏
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Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal@Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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vikash (@vikash73439067) reported from Hāora, West Bengal@YtSujeet @Paytmcare @palshobhitji Same problem
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SAGAR DAS (@sagarimb) reported from Pānchuria, West Bengal@Paytmcare @Paytm unable to change password by calling to customer care. Everytime it shows due to technical issue unable to take request
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Garvit Goel (@1ad833d5a5bf4b0) reported@Paytmcare @Paytm Two transactions made on 10/04/2026 still being pending while the amount has already been debited raised ticket on your application multiple times but no help. KINDLY ASSIST ON PRIORITY. Order Id : 26877315303 & 26877374685 UPI Ref:610011184425 & 203733083448
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Sandeep (@iamsandtota) reported@Paytmcare I'm unable to raise a complaint for a incorrect booking. Can you help?
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parshuram goud (@parshuramgoud21) reported@Paytmcare I'm not getting any response from DM it's already 19days completed it is very irresponsible and worst I sent many messages and provided all details but your not resolving my problem
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md rafathullah (@MDRAFATH2401) reported@Paytmcare How long will you take to fix this issue. I have even updated the app
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sarif_BaLak❣️ (@Mr_Ranjeet98) reported@Paytmcare Dear team, my old Paytm account (ending 9518) is lost. I’ve created a new account (ending 9462). I had invested in Paytm Gold on the old account—please help transfer the balance to my new account. Ready to provide any verification. Thanks! — Ranjeet
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Shaurya Chhabra (@shauryachhabra) reportedI run 7 stores out of which 5 use @Paytmcare @Paytm sound boxes of which 4 do not work and the 5 was recently replaced. Pathetic chineseass boxes yall give and charge a bomb for an annoying noise in my shops and have the worst service and escalation matrix. Whats the replacement?
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𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported@Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C.
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare Hello @Support, I’ve been very active with regular posts and engagement for the last 2 months, but my account still feels restricted/invisible. Can you please check if there is an issue with my handle? I’d appreciate an update. #XSupport
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❁ (@Good__old_days) reported.@Paytm has gone down in quality ever since wallet got banned. It seems they lost interest in consumer app, even Times Prime Paytm flight booking codes broken starting with R49 series, not working. Paytm's interested in payment gateway & merchant QR businesses only. @VijayShekhar
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raj mandal (@rajmandal274995) reportedAdditionally, my salary for the 15 days I worked has not been paid. I request you to please look into this matter and help me recover my pending salary.@Paytmcare @vijayshekhar