Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 03/18/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (21%)

    Mobile App (21%)

  3. Login (21%)

    Login (21%)

  4. Website (7%)

    Website (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • rajansgpgi Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • gshreyasi Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • urwithrahuljain Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • impatharevikky imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • bladeit Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • kr_cool Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • xfact AbhiB (@xfact) reported from Hāora, West Bengal

    @Paytmcare I hope you resolve the DOB validation issue soon.

  • Its_Raha Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • tirtha_mitra Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • shazia4618 shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • ArijitPaul97 ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West Bengal

    Hello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏

  • ranabirspeaks Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Soumyaj49047057 Sou (@Soumyaj49047057) reported

    @Paytm Is a functional live customer care too much to ask @Paytm ? Just want to change the damn mobile number and there is some issue regarding that, and there's not a single option to talk to any live agent...irritating, simply irritating.

  • Pankajm52953517 Pankaj maurya (@Pankajm52953517) reported

    with regard to this i have done multiple call to @PaytmTravelCare and raised complaint but every time they say they have highlighted the issue and it has been more than one months and didn't received my refund. feeling sad and disappointed of the services offered by @Paytm

  • ikdiwal_ji Himanshu Kumar (@ikdiwal_ji) reported

    @Paytm @PaytmMall @Paytmcare The reason why i am here is ,how can i trust paytm mall if i am facing this kind of issue with small amount of order. how can i order something costly from Paytm.

  • iamzainul Zainul (@iamzainul) reported

    @Paytmcare @PaytmTravelCare @vijayshekhar Please confirm my case number. Last I remember was 184742289, also mentioned in Same thread. Another gimmick to fool customers? Or need some explanations here. Because yes, I have trust issues with paytm now.

  • choclateyrajput Karan Rajput (@choclateyrajput) reported

    @Paytmcare I never check that message because I am totally frestated with you and your services I will create that issue very big

  • KishoreRajAr1 kishore (@KishoreRajAr1) reported

    @Paytm .... I got coupon of swiggy.... And it's not working...... You gave coupon to fool us?

  • RealAnshul12 Anshul Raj (@RealAnshul12) reported

    @PhonePe_ @GooglePayIndia & @Paytm why upi payment server is down..

  • ikdiwal_ji Himanshu Kumar (@ikdiwal_ji) reported

    @Paytm @PaytmMall @Paytmcare Hi Paytm, My last order was not delivered to me and still the delivery boy marked the order as delivered. I already sent so many mails to you regarding the issue but everytime i just got same answer that we delivered your order. Order no 13093277216

  • GovindS86346517 Govind Singh (@GovindS86346517) reported

    @Paytmcare Dropping location in ticket is namste Circle shahibaug and bus dropped me out of city. Who's fault it is?? This issue has affected me a lot at 4 AM that's good there were not a lady person with me else at this time where should i go?? And how I will get help?

  • iashishagarwal1 Ashish Agarwal (@iashishagarwal1) reported

    @Paytm why you never treat your customer in a proper manner. I raised the request for some issue and without any resolution you just send the mail that issue is resolved. This is totally unacceptable.