Is Paytm down in Kolkata, West Bengal?
Problems detected
Users are reporting problems related to: transactions, login and mobile app.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Paytm
Paytm is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (44%)
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Login (33%)
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Mobile App (22%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Tirthankar Mitra
(@tirtha_mitra) reported
from
Pānchuria, West Bengal
@Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.
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shazia ali
(@shazia4618) reported
from
Kolkata, West Bengal
@zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.
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Soumya Sinha
(@jamess3973) reported
from
Pānchuria, West Bengal
@Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL
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Ranabir Chattopadhyay
(@ranabirspeaks) reported
from
Kolkata, West Bengal
Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏
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Rana #Vaccinate💉
(@bladeit) reported
from
Kolkata, West Bengal
This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?
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Rahul Kr Singh
(@kr_cool) reported
from
Kolkata, West Bengal
@vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.
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SWETANK M MOHANTY
(@ShortThirdMan) reported
from
Kolkata, West Bengal
@Paytmcare Hey @PaytmFirst, the issue was solved before.
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Bikram Roy
(@BikramR53720305) reported
from
Kolkata, West Bengal
@Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?
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Amritanshu singh
(@amriitmanthan) reported
from
Hāora, West Bengal
@Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!
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Shreyasi Ghosh
(@gshreyasi) reported
from
Kolkata, West Bengal
Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.
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imvikas
(@impatharevikky) reported
from
Kolkata, West Bengal
@Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us
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Soumya Sinha
(@jamess3973) reported
from
Pānchuria, West Bengal
@Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.
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Bikram Roy
(@BikramR53720305) reported
from
Kolkata, West Bengal
@Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?
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Tanmoy pal
(@iam_the_Tanmoy) reported
from
Hāora, West Bengal
@BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...
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Ritobroto Banerjee
(@ritorbandco) reported
from
Kolkata, West Bengal
@Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?
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Debabrata Raha
(@Its_Raha) reported
from
Kolkata, West Bengal
@AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?
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Brain_explorer
(@rajansgpgi) reported
from
Kolkata, West Bengal
@Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?
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Rahul Jain
(@urwithrahuljain) reported
from
Hāora, West Bengal
@Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.
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Bikram Roy
(@BikramR53720305) reported
from
Kolkata, West Bengal
@Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.
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Ritobroto Banerjee
(@ritorbandco) reported
from
Kolkata, West Bengal
@Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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jitendra
(@jitendra_kumarp) reported
@Paytmcare #caveatemptor Hi all, beware to use the Paytm. They provide the worst customer support. Now they will be like please DM .. but won't give resolution.
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PORUS RAJVANSHI
(@Rajvanshiporus) reported
Please issue a centralized customer care no, Where customer can explain the problem @NHAI_Official @nitin_gadkari @Paytmcare
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CA Nikhil Agrawal
(@canikhilagg) reported
Worst customer support from Paytm #paytm @PaytmTravel @Paytm @airvistara This event led me to think multiple times to use paytm.
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Vikash Agrawal
(@Vikashh_08) reported
@Paytmcare Hey! I have registered multiple requests to close my Paytm account as well as postpaid account and everytime I am assured that it will happen within a week. It's been more than 6 months and after multiple complaints, my account is still active. Please help me out! TIA.
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abhishek barman
(@barmanabhishek7) reported
@Paytmcare Are YOU GUYS SO WORTHLESS THAT YOU ARE UNABLE TO RESOLVE A ISSUE FROM LAST 5 MONTHS ...ARE YOU SERIOUS!!! AND YOU CALL IT A TECHNICAL GLITCH FROM LAST 5 MONTHS AMAZING TEAM RIGHT!!
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Bhumit
(@Bhumith) reported
@Paytm have placed an order for paytm box 2.0 and have received an old box. What kind of service is this? #pathetic #worst
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Paritosh Verma
(@Paritosh7334450) reported
@Paytmcare worst customer care service ever I am asking for resolution since a month u r calling me to KYC centre I have four mobile phones and I did the KYC of all of them from my house neither my family or friends had to go to a KYC centre
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Balu
(@balu6645) reported
@Paytmcare I lost my registered mobile number. I have got access to registered email address only. Unfortunately 2F is enabled for the account. Help me to login to my account.
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Techshasi
(@techshasi) reported
@PaytmBank IN MY ACCOUNT 500 RUPEES ARE HOLD WHY PLZ SOLVE MY ISSUE ALREADY I CHAT WITH CUSTOMER CARE SUPPORT BUT NO ONE SOLVE MY ISSUE .@Paytmcare @Paytm
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Deepak Gupta
(@deepak_g191180) reported
@Paytm Need to talk to Paytm Postpaid customer, but cannot talk, as there is no mode to contact them. Kindly call me at 8556 000 345