Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 12/02/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Community Discussion

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • urwithrahuljain Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • bladeit Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • ArijitPaul97 ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West Bengal

    Hello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    @Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare

  • Piyushjha2k21 Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal

    @Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • gshreyasi Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • xfact AbhiB (@xfact) reported from Hāora, West Bengal

    @Paytmcare I hope you resolve the DOB validation issue soon.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • kr_cool Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • shazia4618 shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • impatharevikky imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • tirtha_mitra Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • Its_Raha Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RitumbharaSM Ritumbhara Mathur (@RitumbharaSM) reported

    @Paytmcare Can someone from your customer care team please get in touch with me for a speedy resolution - 9833981911

  • MahendraRahan10 Mahendra (@MahendraRahan10) reported

    @Paytm Worst customer service

  • arunsonline Arun Mathew_Malaysian Diaries (@arunsonline) reported

    @Paytm Was trying to update kyc to use Paytm. And after so long explaining and showing card they asking to call again. Really professional service or any scam…? Just feel so

  • paytmBa02956567 paytm Bank (@paytmBa02956567) reported

    @shyam_pathak123 @Paytmcare We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 07679598255 thanksa

  • ajaym0010 Ajay (@ajaym0010) reported

    @Paytm I have not recieved 10% cashback upto 100 for placing order on flipkart and paid via paytm wallet. My ticket id is 3277145011 and my issue is not resolved even after 2 days of complaint. I have to cancel the order if i will not recieve cashback today

  • paytmBa02956567 paytm Bank (@paytmBa02956567) reported

    @badmash_nawab @JitenKumarPan13 @Paytm We regret the inconvenience you have . Request you to share your contact number via DM and we shall get in touch with you at the Paytm customer support Calling four secondary number 07679598255 thanksa

  • Ki1S2lm7Bp9ntC3 7988136340 (@Ki1S2lm7Bp9ntC3) reported

    @Paytmcare Paytm soundbox is lost of money service also wrong

  • hrishabhraaz Hrishabh raaz (@hrishabhraaz) reported

    @Paytm Totally Disappointed from your new service UPI lite,In morning I pay through upi lite,My money has debited but statis showed fail also Money not be refunded,and my upi lite also not working

  • NitinPa87707761 Nitin Panchal (@NitinPa87707761) reported

    @Paytmcare I don't think so you people keen to help. 1 day full gone. No response at dm. @Paytm @Paytmcare

  • PritamK05664937 Pritam Kumar (@PritamK05664937) reported

    @Paytmcare My login no 9341078317