Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 11/09/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (56%)

    Transactions (56%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Transfer (22%)

    Transfer (22%)

Community Discussion

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • impatharevikky imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • shazia4618 shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • bladeit Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    @Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare

  • kr_cool Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • Piyushjha2k21 Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal

    @Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.

  • tirtha_mitra Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • gshreyasi Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • sumit_218 Sumit Kumar Nag (@sumit_218) reported from Hāora, West Bengal

    @Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • ArijitPaul97 ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West Bengal

    Hello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏

  • xfact AbhiB (@xfact) reported from Hāora, West Bengal

    @Paytmcare I hope you resolve the DOB validation issue soon.

  • urwithrahuljain Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • hellorajdeep Kash (@hellorajdeep) reported from Kolkata, West Bengal

    @Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • jitendravyas Jitendra Vyas (@jitendravyas) reported

    @Paytmcare I am trying to close Postpaid account since october. There is no way to talk to a human support in Paytm app. Every month I get same bot message about the issue. Where to complaint about @Paytm's bad business practices? cc @vijayshekhar

  • Sajal59648834 Sajal (@Sajal59648834) reported

    @Paytmcare i have an a/c on paytm but somehow i lost access to my paytm ac when i logged in it shows different upi id and there was no paytm payments bank ac,while in my A/c i had fd of around 4954 rs how with same no i could have different a/c without my knowledge please help me

  • Dibyend48974795 Dibyendu Ghosh (@Dibyend48974795) reported

    @Paytmcare need to close Paytm postpaid account immediately. From last 2 months I want to close my postpaid account. You guys are disappointing. No reply from ur side , no solution. Request to all banned Paytm . No customer care as well.

  • RavishanGupta Ravi Gupta (@RavishanGupta) reported

    @Paytm kya thank u India,...koi customer support nam ki service bhi.h....na call support...na chat support....agr kuch hua to life time paytm vale solution ni denge... Ticket ke open huye month bit jate h .. Lekin ye log uska reply tak ni dete.bakwas paytm

  • Madhuli51570499 Madhulika (@Madhuli51570499) reported

    @vijayshekhar I'm following your POS team from last 32 days but didn't get any proper reply from backend ticket no 5036344574. Whenever I connect with your customer care they only give me TAT to wait for 24-48 hrs. @Paytmcare @vijayshekhar #madhurdeora

  • EswarAnwesh Eswar Anwesh (@EswarAnwesh) reported

    Dear @Paytm, I have sent money by using Paytm, money was deducted and payment is not received by the party. And it's on urgent basis. Can you please help me out?

  • jameelsheikh_13 Jameelsheikh 13 (@jameelsheikh_13) reported

    Please paytm unblock my paytm account while my no mistake then you block my paytm please unblock @Paytmcare @PaytmBank @paytmbankcare

  • iamazhar005 Mohammad Azharoddin (@iamazhar005) reported

    @Paytmcare hey #fraudpaytm atleast respond to me regarding my problem

  • aarushanand1669 Aarush Anand (@aarushanand1669) reported

    I fully trusted on paytm that's why i am using paytm without any hesitation. But today my paytm account is blocked. Please help me🙏 @Paytm @Paytmcare @paytmbankcare

  • ManojMo82038295 Manoj Mondal (@ManojMo82038295) reported

    @Paytm sir my account blocked sir help please