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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Paytm

Paytm is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytm Amount transfered to my friend has not been credited. Contacted Toll free number. Email reply shows you are no longer responds to such communication!!! There is no help from your App either.

  • iam_the_Tanmoy
    Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • deepchoudhuri02
    Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmBank @paytmbankcare @PaytmMoney Hey @UnitedBankTweet Pls solve my issue immediately refund my money back.

  • gshreyasi
    Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • dilumona
    Dilip Kumar Singh (@dilumona) reported from Pānchuria, West Bengal

    @Paytmcare When it was started it says this offer is not active yet @SBICard_Connect sbimovie promocode is not working they are making false advertisement..

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @Paytmcare I had raised an issue more than four days ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • kaziTina4
    Faruk sk (@kaziTina4) reported from Kolkata, West Bengal

    @BCCI @Paytm I also have Paulie. So I can't walk normally. I can't run. I find it difficult to sit down. Please help me with my polio treatment. Help save my life I want to live normally.

  • Shrenik0606
    Shrenik (@Shrenik0606) reported from Kolkata, West Bengal

    @Paytm Hi. My paytm account no 9831784605 has been blocked from last two days due to reasons for which I have already sent several replies. Please help me out

  • MdSadeque2
    Md Sadeque (@MdSadeque2) reported from Kolkata, West Bengal

    I am facing an issue from last 2-3 weeks. I tried alot to change the pin but it is getting error. Chatting with executive from a long time but no one is helping me out. @Paytm @Paytmcare Please help me on this on a priority base @vijayshekhar

  • ntsnitishgupta
    Nts Nitish Gupta (@ntsnitishgupta) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PhonePeSupport @PhonePe_ @AmazonHelp @amazonIN Please help me on above issue.

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytmcare Provided all the details required. Requested to kindly resolve the issue.

  • siddhantjoshind
    Siddhant Joshi (@siddhantjoshind) reported from Kolkata, West Bengal

    @Paytm Service is useless from morning I'm trying to contact @Paytmcare but there's no way to talk the the customer care or any email I'd to mail them. Facing a serious glitch with my account and its irritating when you don't get legit service.

  • PulomaMGanguly
    Puloma M.Ganguly (@PulomaMGanguly) reported from Kolkata, West Bengal

    @Paytmcare plz help me on a urgent basis.I received a payment but it's showing that it will go to my bank account which I hv closed long ago n I want the money to be in my paytm wallet. Why there's no number where I can talk to customer care executive

  • iamsatyajaiswal
    Satya Jaiswal 🇮🇳 (@iamsatyajaiswal) reported from Kolkata, West Bengal

    Why my BOI account is not Working on PayTm @Paytm @Paytmcare

  • aditya_2631
    Aditya Gupta 🇮🇳 (@aditya_2631) reported from Kolkata, West Bengal

    @PaytmMoney @Paytm @SEBI_India Transaction ID- P-MF-AXSMF-K-080919-336679 The fund has not been alloted Since more than a week and the customer support hardly cares even after following up and raising issue everyday.

  • prasanjitshaw
    prasanjitshaw (@prasanjitshaw) reported from Kolkata, West Bengal

    @Paytmcare please help me to change my paytm payments Bank account from current to savings...

  • AdityaB09255632
    Aditya BAJPAI (@AdityaB09255632) reported from Kolkata, West Bengal

    I just got the best customer service reps and supervisor today while reaching out to Paytm. Really wonderful people. Really people centric. was told it all my fault, they were sarcastic and questioned my financial well being @Paytm @Paytmcare

  • rajansgpgi
    Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SurajPrasa10101
    suraj Prasad (@SurajPrasa10101) reported

    @Paytmcare you have any helpline number I'm trying to as partners with Paytm but always showing on screen you already ongoing aplication from another team . Please solved my issue

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare No response from your side still facing problem access denied

  • QuietTweep
    عبداللہ (@QuietTweep) reported

    @Paytmcare @Bprathamm Booking ID 26949445691 booked on 27 Apr at 10:27 AM is still showing as pending, and my flight is within a few hours. There’s no way to reach your support team. This is extremely frustrating. Please resolve this urgently!

  • GuruYadav108
    GURU YADAV (@GuruYadav108) reported

    @Paytm worst Bank ever....not providing Any customer care number...if any provide numbers not working...

  • makemytripcare
    MakeMyTrip Care (@makemytripcare) reported

    @KumarSande2607 @Paytmcare Kindly allow us 48 hours to validate the issue and update you with a logical closure. Deepansha

  • AritraGhosh4
    ARITRA (@AritraGhosh4) reported

    @Paytm hi , i booked a flight ticket last night and it still shows pending and i cant cancel or modify. This is absolutely frustrating. Either solve this or allow me to cancel the ticket. Account is with phn number 7042486478. There is no help from the Help section on the app

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare I am waiting for resolve my issues

  • sdilshads
    Dilshad Shaikh (@sdilshads) reported

    @Paytmcare Not sure if your customer service department has been closed lately. I have not received any update on recent issue highlighted in DM. It's been 15 days that I am unable to access Paytm app in my primary cellphone.

  • ManPatel67
    M Patel (@ManPatel67) reported

    @Paytmcare i want to upgrade my paytm business account but I couldn't i need help

  • RamKolariya
    Ramkishor Kolariya (@RamKolariya) reported

    @Paytmcare Ticket number 500008007944, paytm executive asking for happy code without solving the problem, irresponsible behaviour from pathetic paytm people