Paytm

Is Paytm down in Kolkata, West Bengal?

Problems detected

Users are reporting problems related to: transactions, login and mobile app.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 03/05/2026 01:55

March 05: Problems at Paytm

Paytm is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (55%)

    Transactions (55%)

  2. Login (27%)

    Login (27%)

  3. Mobile App (18%)

    Mobile App (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • gshreyasi Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • impatharevikky imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • kr_cool Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • rajansgpgi Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    @BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...

  • Its_Raha Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • shazia4618 shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • ShortThirdMan SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal

    @Paytmcare Hey @PaytmFirst, the issue was solved before.

  • tirtha_mitra Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • urwithrahuljain Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • bladeit Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • ranabirspeaks Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • manicrathish MANICRATHISH (@manicrathish) reported

    @PaytmBusiness Hi im Using Paytm Business... Now I changed my business... so I want change display name in paytm qr & Business details... please help me. @PaytmBank @Paytm

  • dHARm12veer dHARmveer (@dHARm12veer) reported

    @Paytm @Paytmcare kindly do not use paytm for any payment transfer as they will debited amount from ur side but they did not credit said amount to other side. They block ur money at their own system for indefinate time. Use any other method for transfer money. Beware

  • shibnathsinha1 shibnath sinha (@shibnathsinha1) reported

    @Paytm I couldn't transjustion with Paytm postpaid petrol pump for fuel up my bike.all time I pay but money couldn't debuted my postpaid account.please help me

  • _srinivas_n_ Srinivas N (@_srinivas_n_) reported

    @Paytmcare Why are you responding to this? When I requested for help you told me to contact my bank and closed the case. @TheOfficialSBI please help paytm told me that they are just payment gateway and i need to contact sbi.

  • Narendrasinghpt Dr Narendra Singh (@Narendrasinghpt) reported from Mathura, Uttar Pradesh

    @Paytm Dear team please resolve my problem I am merchant's account of paytm running own physiotherapy clinic but now my account name shows on display changed without intimation if any kyc and other documents related problem can contact me by sms, mail and other sources #Paytm

  • ashishkapoor96 Ashish Kapoor (@ashishkapoor96) reported

    @Paytm hey I am unable to contact a support executive of paytm.

  • kumawatkct Anurag Kumawat (@kumawatkct) reported

    @Paytm @PaytmBank @Paytmcare i am not able to add money in my account Even my kyc is completed and not able to get proper solution on 24*7 chat When i called to customer car they told me that paytm can increase and decrease limit

  • MrkhannImran 𝕴𝖒𝖗𝖆𝖓 𝕹𝖆𝖟𝖊𝖊𝖗 𝕶𝖍𝖆𝖓 (@MrkhannImran) reported

    @Paytm plz help my payment debit 2000₹ at 10may plz refund call me 9928298474

  • Amitjatrana6 Amit jatrana (@Amitjatrana6) reported

    @Paytmcare need to talk to customer care executive urgently

  • Bluenabadchikov Nidhin (@Bluenabadchikov) reported

    I'm closing my account in paytm. Now paytm is seems worst.I lost my money by ordering product in paytm and not delivered and show delivered in site. It's been 2 month.I message them they don't care about it. Never order in paytm.its Worst @Paytmcare @paytmmallcare @vijayshekhar