Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal@nhidcl @NHAISocialmedia @Paytm @paytmbankcare @Paytmcare @OfficeOfNG @nitin_gadkari Yesterday I travelled through Dankuni Toll Plaza, I was having Fastag but there the Toll employees told me that the Fastag is not working then I had to pay manually Rs 125 Up/Down Journey [1]
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Deepak Singh (@Deepaksinghyt) reported from Kolkata, West Bengal@Paytm @PaytmBank my account was blocked without any reason when i talked to support team they said because of fraudulent payment ur account blocked,but I am not doing any fraudulent payment, s team said right a email to Ahmedabad cybercid, i mailed them 7 days ago but no respo..
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@vijayshekhar @Paytm @Paytmcare On 4th August I paid my axis Bank credit card bill via Paytm,but amount debited from my a/c but not credited to axis Bank credit card,who is liable for late penalty & interest.stop making fool to customer.
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal@Paytmcare @Paytm @PaytmBank @paytmbankcare @PaytmMoney Hey @UnitedBankTweet Pls solve my issue immediately refund my money back.
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Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal@Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than four days ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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CA Vikram Agarwal 🇮🇳 (@VikramAgarwal6) reported from Hāora, West Bengal@Paytmcare @PaytmMoney not working!! Orders not showing
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BIPRAY KUMAR SAHA (@bipraysaha) reported from Kolkata, West Bengal@Paytmcare No body help me regarding my issue .My phone number 9434165777
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Mukesh kumar (@m_ukesh01) reported from Hāora, West Bengal@Paytm @PaytmMoney @Paytmcare My money not transfer my account not show paytm walled Poor process paytm comapny Pls resolve my issue urgent basis
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Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.
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Shailesh (@skvn10) reported from Kolkata, West Bengal@Paytm Amount transfered to my friend has not been credited. Contacted Toll free number. Email reply shows you are no longer responds to such communication!!! There is no help from your App either.
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Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West BengalWhen I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏
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Avijit Saha (@avijit4love) reported from Pānchuria, West Bengal@Paytmcare @Paytm unable to apply paytm first credit card. Error shows customer not whitelisted.
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SAGAR DAS (@sagarimb) reported from Pānchuria, West Bengal@Paytmcare @Paytm unable to change password by calling to customer care. Everytime it shows due to technical issue unable to take request
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West BengalToll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]
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Puloma M.Ganguly (@PulomaMGanguly) reported from Kolkata, West Bengal@Paytmcare plz help me on a urgent basis.I received a payment but it's showing that it will go to my bank account which I hv closed long ago n I want the money to be in my paytm wallet. Why there's no number where I can talk to customer care executive
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Anindya Das (@AmiAnindya1989) reported from Kolkata, West Bengal@Paytm I recieved a promotional message from #paytm where I provided my login details and then I was advised to share the same with 10 contacts. After doing that I was advised to download '4 fun' app and sign up to earn 1000 in my apaytm wallet. I have not got that yet!!
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Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal@vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.
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Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal@Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Harsh (@casperrr_exe) reported@Paytm @Paytmcare and they confirmed that the refund was initiated from their end and that Paytm, being the booking partner, has to process the refund. I raised a support ticket on 26 May 2026 (Ticket ID: 200011749289), 2/3
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Jai Raj Srivastava (@usernameskipd) reportedCasual reminder to @Paytm @Paytmcare that "Unable to process the request" isn't a user retention strategy. Every time I click the "Close my account" button in the app, it fails. For weeks. You must have error logs, failing to fix this implies you like it as a feature? @consaff
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BSNLCare (@bsnl_care) reported@Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)
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Anand Sankar (@saybwala) reported@TheBigGeek @vijayshekhar @Paytm Yeah recently onboarded with PayTM - gateway engine is excellent but rest of the UX stack for the merchant is more than a decade behind. - Principal issue I have is not being able to trigger refunds from my website dashboard. I have to manually find payments and then refund each on the merchant dashboard. - No refund balance facility, Razorpay allows us to load money and keep for refunds. For eg: I have ₹10k always available for instant refunds on Razorpay.
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Binay Nimodia (iamnoob) (@BINAYNIMODIA) reported@Paytmcare @PaytmBusiness I am a great fan of paytm. So u guys were unable to solve my issue so I am going to file a consumer case against paytm
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Mia Brandt (@ms_miabrandt) reported@goyalvpn @Paytmcare @PriyankaVe17977 You have this issue too?
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it's me Amit (@_oyeamit) reportedWhat is this behaviour? My dm got ignored and my issues is still not resolved! This is very disappointing service from your side @Paytm @Paytmcare #paytm #disasterservicefrompaytm #DisasterPaytm
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I.Kayyum.Abbasi (@ikayyumkhan786) reported@Paytmcare Do not buy metro tickets through Paytm barcode is not working and no one is helping
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BSES Delhi (@bsesdelhi) reported@Nitin87665767 @Paytmcare Dear Consumer, We're working towards your concern. Please be assured we'll get back to you soon with an update.
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Bhavesh chandel (Advocate) (@iamB_Chandel) reportedExtremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.