Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 03/21/2026 06:00

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (21%)

    Mobile App (21%)

  3. Login (21%)

    Login (21%)

  4. Website (7%)

    Website (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • gshreyasi Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    @BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • tirtha_mitra Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • ShortThirdMan SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal

    @Paytmcare Hey @PaytmFirst, the issue was solved before.

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • Its_Raha Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • ranabirspeaks Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏

  • impatharevikky imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • rajansgpgi Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • kr_cool Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • shazia4618 shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • urwithrahuljain Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • bladeit Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • thakur_vbhu काफ़िर (@thakur_vbhu) reported

    @Paytmcare I am very disappointed by your service as I was your 4 years old customer but I never thought that you will do this with my account still I have proof but your replies are same I have uploaded all the kyc documents so please unblock my account I am losing trust now

  • KISHANT03751241 KISHAN THUMAR (@KISHANT03751241) reported

    PaytmFirst is fraud, i purchase membeship because it offered OTT services with it, when i try to redeem coupon it showed that coupon was invalid. Also customer service could not figure out and then suddenly they removed coupon from my paytm app. @Paytm @Paytmcare @PaytmFirst

  • mangoindianji 🕉MangoIndian🕉 (@mangoindianji) reported from New Delhi, National Capital Territory of Delhi

    @Paytm hello there, Pls help me. I wish to send money to a mobile no using my credit card. But there is no option for credit card... Pls advice

  • WashefAli1 Washef Ali (@WashefAli1) reported

    @36_sayonmondal @BCCI @Paytm You are not only just dividing players but also our Country, support our team. Don't create unnecessary hate

  • mankad_dhaval Dhaval Mankad (@mankad_dhaval) reported

    @Paytm @Paytmcare @vijayshekhar At least please have better customer support and chatbots, extremely painful support and worse ever, struggling to get support on closure of fast tag since a month, so called tech giant companies but worst app and support

  • iamsaurabhs17 Saurabh (@iamsaurabhs17) reported

    @paytmcare first of all I was trying to contact customer care all I can do is to talk to bots and they are giving useless answers. Secondly I was to receive 2196 INR on paytm wallet and but it's not reflecting in my account and the person have sent in my presence. Please help me

  • man_hashhuman Manu Krishnan (@man_hashhuman) reported

    @Paytm In your website it says 150 is fastag minimum balance. its 300 for me. toll booth didn’t allowed me as they said you dont have balance. i know the legality of this. dm every proof to @paytmbankcare But act like dumb! Could you pls look into this and resolve asap?

  • AmanSin30471390 Aman Singh (@AmanSin30471390) reported

    Hey PayTM I need your assistance as I want to delete my old kyc from my old account. Please help @Paytmcare @Paytm

  • saytosachin Sachin (@saytosachin) reported

    @Paytmcare any issues going on with video kyc, we hv been trying yo do video kyc and it says "something went wrong, please try after sometime".

  • AbhaySingh1248 Abhay Singh (@AbhaySingh1248) reported

    This 5th time i am requesting @Paytmcare that I am not able login to my Paytm account. It's has become a nightmare to get issue resolved by @paytm customer care service.