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Paytm

Paytm down? Current status and problems in Kolkata, West Bengal

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • rajansgpgi
    Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • ritorbandco
    Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • amriitmanthan
    Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • ranabirspeaks
    Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏

  • ShortThirdMan
    SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal

    @Paytmcare Hey @PaytmFirst, the issue was solved before.

  • Its_Raha
    Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @Paytmcare I hope you resolve the DOB validation issue soon.

  • urwithrahuljain
    Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • gshreyasi
    Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • tirtha_mitra
    Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • shazia4618
    shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • kr_cool
    Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • impatharevikky
    imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • bladeit
    Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • ritorbandco
    Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Sucheta25677781
    Sucheta Roy (@Sucheta25677781) reported

    The issue has not resolved till now. Fix it ASAP. @Paytmcare

  • WagadreS
    Saurabh Wagadre (@WagadreS) reported

    @paytmbankcare @Paytm the issue is still not resolved. And you are not replying on DM also.

  • jshilanjanm
    Jayant Shilanjan Mundhra (@jshilanjanm) reported

    @findalpha7 @Paytm @vijayshekhar It's a LSP- loan service provider which provides distribution and underwriting support, wherein, the bank does the underwriting on its own standards and checks, with Paytm providing the banks with additional data-based whitelisting. Thus, more of a middleman.

  • nikgirl2001
    Priyanka (@nikgirl2001) reported

    @vijayshekhar @paytmbankcare @Paytmcare Still issue not resolved. Please return my money so that I can exit paytm bank services. Customer care doesn't care No services since "6 days "

  • MdSAzhar
    Dr. AzharS (@MdSAzhar) reported

    @paytmbankcare @PaytmBank @Paytm Help! Need to get the KYC done. Your Paytm preferred partners decline to do it. Need help asap.

  • suchimailwar
    Emcee Suchindra (@suchimailwar) reported

    @Paytm Hi Team! I tried my paying my CC bill from PayTM app durng March which did not get processed. Now, I am unable to see this transaction my account - can you please help. Thanks

  • gyaneshpandey00
    Gyanesh Kumar Pandey (@gyaneshpandey00) reported

    @Paytmcare kindly resolve my problem of Paytm post paid unnecessary charges.Otherwise I ll go to Consumer Forum. Arrange a call.

  • cardenthu24
    Dhruv, The Card Enthusiast (@cardenthu24) reported

    @Paytmcare Some issue with you iOS app. Not able to transfer my money to my bank account. Nothing is happening after pressing the confirm button. Please fix it!!

  • Indori_tweets
    Sharabi Kakka™ 🇮🇳 (@Indori_tweets) reported

    @Paytmcare Paytm do only fake promises, no need your service longer , already deleted your app

  • RohidasNayak1
    Rohidas Nayak (@RohidasNayak1) reported

    @Paytmcare Sir I am not in position to make payment from Wellet . Can you help me