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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at Paytm

Paytm is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Paytm outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Mobile App 1 month ago
Kolkata Login 1 month ago
Kolkata Mobile App 2 months ago
Kolkata Transactions 1 year ago
Kolkata Transactions 2 years ago
Kolkata Mobile App 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @Paytmcare I had raised an issue more than four days ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytmcare Why are you not responding or resolve the issue of a simple transfer. If this behavior continues, you are going to loose the confidence of the people.

  • vikash73439067
    vikash (@vikash73439067) reported from Hāora, West Bengal

    @YtSujeet @Paytmcare @palshobhitji Same problem

  • avijit4love
    Avijit Saha (@avijit4love) reported from Pānchuria, West Bengal

    @Paytmcare i am having an issue with an order id. Kindly help me out.

  • iam_the_Tanmoy
    Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • deepchoudhuri02
    Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    @nhidcl @NHAISocialmedia @Paytm @paytmbankcare @Paytmcare @OfficeOfNG @nitin_gadkari Yesterday I travelled through Dankuni Toll Plaza, I was having Fastag but there the Toll employees told me that the Fastag is not working then I had to pay manually Rs 125 Up/Down Journey [1]

  • I__Argha
    argha.bit (@I__Argha) reported from Kolkata, West Bengal

    @PaytmBank @Paytmcare Ticket number: 3127688013 Had raised the issue on 25th November, today is 30th nov. Still not yet resolved!!! Was my ₹500 totally forfeited??? If in next 5 days you won't refund me, you have to compensate₹100 everyday or else I'll goto consumer forum.

  • sumit_218
    Sumit Kumar Nag (@sumit_218) reported from Hāora, West Bengal

    @Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.

  • Varun_jjwala
    Varun Jhunjhunwala 🇮🇳 (@Varun_jjwala) reported from Hāora, West Bengal

    @Paytm @Paytmcare Hello Paytm, I use the Postpaid facility of paytm. Today is the last date to pay the o/s but the system is not allowing to pay from any sources listed in my account showing suspicious bot and flagged my account. No help from 24/7 too. Plz assist

  • anmolagrawal95
    Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal

    @Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare

  • Prakash34423879
    Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @Paytmcare How much time will take to resolve customer complaint

  • Shrenik0606
    Shrenik (@Shrenik0606) reported from Kolkata, West Bengal

    @Paytm Hi. My paytm account no 9831784605 has been blocked from last two days due to reasons for which I have already sent several replies. Please help me out

  • iAmSaugata
    Saugata Datta (@iAmSaugata) reported from Hāora, West Bengal

    @Paytmcare I know it is fake, as I am quite familiar with this type of common scam, but not everyone can recognise. Please do something to get this number down immediately, else some of your customers will loose this money soon. #FakePayTm

  • amriitmanthan
    Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • bongfooodie
    RB (bongfoOodie) (@bongfooodie) reported from Kolkata, West Bengal

    @Joyeeta90298175 @DisneyPlusHS @Paytmcare please help

  • GouravBose7
    Gourav Bose (@GouravBose7) reported from Kolkata, West Bengal

    @yogeshsahniXIV @HDFC_Bank @Paytm All the UPI linked to HDFC account are not working

  • saikatsaha
    Saikat Saha (@saikatsaha) reported from Kolkata, West Bengal

    @Paytmcare I had bought two movie tickets today using MVFLIGHT promo code. Not able to apply the voucher for the domestic flight ticket. Spoke to 4 customer care associates and still issue lingers. #PayTM

  • BkS010p
    Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly

  • shazia4618
    shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • surajitbiswas1
    Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West Bengal

    Thanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • noxiousgiri
    Giri Sai (@noxiousgiri) reported

    @Paytm @Paytmcare how can u guys be so shameless? I have raised a complaint on July 13. It is more than a month and also I have raised a complaint year back about the same @PVRINOXMovies gift card. Till now there is no answr from u. Without addressing the issue u r closing ticket

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I have updated my device and issue is same

  • SaddamK62419851
    Saddam Khan (@SaddamK62419851) reported

    @PaytmBusiness @Paytm Please check my DM. I have already shared the requested details. My ₹20,200 is still on hold and I urgently need the funds. Please help resolve this as soon as possible.

  • _mrchaturvedi
    Parth Chaturvedi (@_mrchaturvedi) reported

    It was primary app for me for everything until few years ago.. unfortunately.. now I don’t open it in months.. For UPI - I have shifted to Super Money | PhonePe For everything else like bill payments, recharges, gas, electricity- I have shifted to Amazon Pay. The biggest issue for me is not the absence of rewards on PayTM, which I understand in a long run no one can sustain but charging extra on every payment method for everything except UPI doesn’t sit right with me. On Amazon Pay, at least I can use their gift cards to pay and mostly they don’t charge anything if we are choosing Amazon pay through some other app and use credit card. Though, my best wishes to @vijayshekhar sir and @Paytm but maybe make payments with no extra fee for using Credit cards.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytm I am facing constant error in my mobile device environment is not correct. I tried everything . But not working. Pls resolve. My number is 9844268858

  • lalit1717
    Lalit Ramchandani (@lalit1717) reported

    @Paytmcare @PaytmBusiness Soundbox nit getting charged, unable to use services, if for a business owner you can’t resolve the problem in 2 days then what is the use of the service? Kindly tell me process to surrender the soundbox

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar

  • iamlalit19
    Lalit (@iamlalit19) reported

    @Paytm @Paytmcare @flyspicejet My SpiceJet flight was cancelled. SpiceJet Customer Care has confirmed that my refund was processed to Paytm on 12 Aug. Paytm has still not refunded my money. I have already raised a complaint and sent emails, but there is still no proper response

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    @Paytmcare I sent the message , still no solution , is this a way @vijayshekhar paytm treats the customer??? A simple phone call will solve all the issue, but you people intentionally making us to wait for months

  • sachin_6600
    sachin bansode (@sachin_6600) reported

    @vijayshekhar it will be @Paytm if you were to work harder @vijayshekhar and solve higher problems..