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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Paytm

Paytm is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • tirtha_mitra
    Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • prasanjitshaw
    prasanjitshaw (@prasanjitshaw) reported from Kolkata, West Bengal

    @Paytmcare please help me to change my paytm payments Bank account from current to savings...

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • iAmSaugata
    Saugata Datta (@iAmSaugata) reported from Hāora, West Bengal

    @Paytmcare I know it is fake, as I am quite familiar with this type of common scam, but not everyone can recognise. Please do something to get this number down immediately, else some of your customers will loose this money soon. #FakePayTm

  • bongfooodie
    RB (bongfoOodie) (@bongfooodie) reported from Kolkata, West Bengal

    @Joyeeta90298175 @DisneyPlusHS @Paytmcare please help

  • ritwika_sur97
    Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm horrible service by you people. Despite of giving all the details in box you people don't even bother to response. What kind of service you people are providing can you people just explain? It has been 14 days and I didn't get my refund. Is this a joke or what?

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytm All the details are already being provided but still the issue has not been resolved

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytmcare Why are you not responding or resolve the issue of a simple transfer. If this behavior continues, you are going to loose the confidence of the people.

  • iamsatyajaiswal
    Satya Jaiswal 🇮🇳 (@iamsatyajaiswal) reported from Kolkata, West Bengal

    Why my BOI account is not Working on PayTm @Paytm @Paytmcare

  • m_ukesh01
    Mukesh kumar (@m_ukesh01) reported from Hāora, West Bengal

    @Paytm @PaytmMoney @Paytmcare My money not transfer my account not show paytm walled Poor process paytm comapny Pls resolve my issue urgent basis

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • PulomaMGanguly
    Puloma M.Ganguly (@PulomaMGanguly) reported from Kolkata, West Bengal

    @Paytmcare plz help me on a urgent basis.I received a payment but it's showing that it will go to my bank account which I hv closed long ago n I want the money to be in my paytm wallet. Why there's no number where I can talk to customer care executive

  • anmolagrawal95
    Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal

    @Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • Dibakarocks
    Dibakar Jana (@Dibakarocks) reported from Kolkata, West Bengal

    @Paytm @PaytmTickets I tried to book tickets from @Paytm more than 10 times. And Everytime I select the seats and when I go to the payment page the website crashes. I bought your Rs. 49 Avengers Deal. But Couldn't use it due to your website issue. Opted for @bookmyshow instead.

  • kaziTina4
    Faruk sk (@kaziTina4) reported from Kolkata, West Bengal

    @BCCI @Paytm I also have Paulie. So I can't walk normally. I can't run. I find it difficult to sit down. Please help me with my polio treatment. Help save my life I want to live normally.

  • impatharevikky
    imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • ritorbandco
    Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • Its_Raha
    Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • GouravBose7
    Gourav Bose (@GouravBose7) reported from Kolkata, West Bengal

    @yogeshsahniXIV @HDFC_Bank @Paytm All the UPI linked to HDFC account are not working

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SudipSurve
    Sudip Surve (@SudipSurve) reported

    @Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    How long are you going to take @Paytmcare @PaytmTravelCare @Paytm I have submitted solid proofs and it’s clear the refund issue is from your side respondddddddddddddd

  • dhruvbanna7773
    DHRUVPAL SINGH TANWAR 🦁 (@dhruvbanna7773) reported

    @Paytmcare @Paytm Please help me, mera account 2023 se band h usme mere 2213 rs atak rhe hai vo abhi tk chaalu nahi hua usko please chaalu kariye 8269942997 ye account number hai

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare Hi Vinod, It's been 12 hours since the ticket was opened and there's still no update. Why is my registered number blocked from accessing Paytm? Please tell me the ETR. Please DM me if you need any more information but please resolve my issue quickly. @Paytm @Paytmcare #paytm

  • sneh_2208
    Sneh Dwivedi (@sneh_2208) reported

    @Paytmcare We are still facing same issue . What is this .If you have detect mony from bank .And not showing in Paytm Lite .It is your fault . We are struggling before 3 days

  • anureyan
    Anurag Mishra (@anureyan) reported

    @Paytmcare @X The access to customer care is only allowed through the app. Once I can't access the app how do I raise a complaint.?

  • Rajatverma_49
    Rajat Verma (@Rajatverma_49) reported

    @Paytm Kindly address my issue

  • Deepakk19862960
    Deepak Yadav🐯 (@Deepakk19862960) reported

    @Paytm It’s been hours and still no proper resolution. I already shared transaction ID, payment proof, voucher screenshots, and order details related to the Vaku Luxos scam. Enough of automated replies. Take real action and resolve this issue. #Paytm #OnlineScam #FraudAlert

  • Techiefreekblog
    Techiefreek (@Techiefreekblog) reported

    Dear @Paytmcare , my order was cancelled without any proper explanation after waiting for so long. This is extremely disappointing and unacceptable customer experience. Please look into this urgently. Order #27033778208 @paytmmallcare @PaytmSeONDC

  • amit250483
    Amit bauddh (@amit250483) reported

    @Paytm My Paytm account is not working since last 2-3 days and neither am I getting any help from Paytm customer care. I request Paytm to activate my account. Thank you 9311230120