Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal@Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare
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Anirban Das (@anirbantw) reported from Kolkata, West Bengal@Paytmcare @Paytm Please help me to update kyc for my wallet my gold subscription is paused for this.
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Saikat Saha (@saikatsaha) reported from Kolkata, West Bengal@Paytmcare I had bought two movie tickets today using MVFLIGHT promo code. Not able to apply the voucher for the domestic flight ticket. Spoke to 4 customer care associates and still issue lingers. #PayTM
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Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal@Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?
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RB (bongfoOodie) (@bongfooodie) reported from Kolkata, West Bengal@Joyeeta90298175 @DisneyPlusHS @Paytmcare please help
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Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal@Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.
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AbhiB (@xfact) reported from Hāora, West Bengal@Paytmcare I hope you resolve the DOB validation issue soon.
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than four days ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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argha.bit (@I__Argha) reported from Kolkata, West Bengal@PaytmBank @Paytmcare Ticket number: 3127688013 Had raised the issue on 25th November, today is 30th nov. Still not yet resolved!!! Was my ₹500 totally forfeited??? If in next 5 days you won't refund me, you have to compensate₹100 everyday or else I'll goto consumer forum.
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Shailesh (@skvn10) reported from Kolkata, West Bengal@Paytm Amount transfered to my friend has not been credited. Contacted Toll free number. Email reply shows you are no longer responds to such communication!!! There is no help from your App either.
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Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal@vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.
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Shailesh (@skvn10) reported from Kolkata, West Bengal@Paytmcare Provided all the details required. Requested to kindly resolve the issue.
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ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West BengalHello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏
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Gopal Kumar Burman (@ReyaanshVerma) reported from Hāora, West BengalDear @paytm i want to close my PAYTM BANK ACCOUNT also POSTPAID service. Their are no option to close this services in the application why? I have already consulted your executive but they r also misleading me as u. @jagograhakjago @RBI
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Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West BengalWhen I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏
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Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal@Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West BengalToll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]
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Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal@Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare
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Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal@Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2
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Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Pinak Gala (@pinak_gala) reported@Paytmcare I request please resolve my problem it's 5 days now
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare Hi X Support, I am reaching out regarding my account status. I have been consistently active on the platform for the last two months, engaging in all regular activities, yet my account reach and features still seem restrict
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𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported@Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C. This is misleading and
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Loki 🐺 (@Lokupilot) reported@Paytmcare @Paytmcare worst payment application so far I have used. No customer service no help nothing can be hoped from your side. Don't force me to go for an ombudsman. No action taken till date.
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Bikash Das (@BikashDas26321) reported@Paytmcare Is there any way to fix this?
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Tanay Chatterjee (@Tanay4518) reportedSuch a cheap tactic by @Paytm. I was making a recharge via MyJio app and they directly applied the Paytm voucher which was showing guaranteed cashback up to Rs 300. After making the payment, I only ended up getting a scratch card of 1 Gold Coin. WTF!! @AmreliaRuhez @GyanTherapy
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OTAKU (@OtakuProcess) reportedYeah sure, it still has a defunct UPI Lite account which I made on my last phone and given it wasn’t ported, I wasn’t allowed to open a new one. This has been an issue since 2023. Happy @Paytm or even @ICICIBank iMobile user now.
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Ranjan Poddar (@RanjanPodder) reported@Paytmcare All shorts of Mail and contact customer care call done everyone give me assurance that they are working on it till date my account status is same
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roman (@roman_empire_bu) reported@Paytm @jagograhakjago I have trying to cancel my ticket and get the refund for the past 1 hour. Still no help. KINDLY CANCEL THE TICKET AND REFUND THE AMOUNT.Order id 26877331183
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Amaan Choudhary (@choudhary_1073) reported@Paytmcare Check it first Redeem code is not working showing this Redeem code only use in India. I m already in India so give me my 380rs Redeem code as possible as. Please 🙏