Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Paytm
Paytm is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal@Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!
-
Saugata Datta (@iAmSaugata) reported from Hāora, West Bengal@Paytmcare I know it is fake, as I am quite familiar with this type of common scam, but not everyone can recognise. Please do something to get this number down immediately, else some of your customers will loose this money soon. #FakePayTm
-
Dilip Kumar Singh (@dilumona) reported from Pānchuria, West Bengal@Paytmcare When it was started it says this offer is not active yet @SBICard_Connect sbimovie promocode is not working they are making false advertisement..
-
Baatdaphakk (@harshdg007) reported from Kolkata, West Bengal@Paytmcare No need now coz i have deleted the app now nd won’t use it any further coz:- Paytm app on ios is the worst performing app, it hangs up abt 2-3 times everytime u open Ur rules abt kyc are stupid, i have never done my kyc this way even for a bank Still kyc nt cmplte cz of server
-
Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West BengalWhen I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏
-
Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal@Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly
-
Abhishome Banerjee🇮🇳 (@avishome1) reported from Kolkata, West Bengal@Paytmcare paytm postpaid not working for mobile recharges. Option to select postpaid on payment gateway not coming. 9804886028
-
Puloma M.Ganguly (@PulomaMGanguly) reported from Kolkata, West Bengal@Paytmcare plz help me on a urgent basis.I received a payment but it's showing that it will go to my bank account which I hv closed long ago n I want the money to be in my paytm wallet. Why there's no number where I can talk to customer care executive
-
Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal@Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare
-
Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal@Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?
-
shazia ali (@shazia4618) reported from Kolkata, West Bengal@zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.
-
Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal@Paytm horrible service by you people. Despite of giving all the details in box you people don't even bother to response. What kind of service you people are providing can you people just explain? It has been 14 days and I didn't get my refund. Is this a joke or what?
-
Mukesh kumar (@m_ukesh01) reported from Hāora, West Bengal@Paytm @PaytmMoney @Paytmcare My money not transfer my account not show paytm walled Poor process paytm comapny Pls resolve my issue urgent basis
-
Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal@AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?
-
Varun Jhunjhunwala 🇮🇳 (@Varun_jjwala) reported from Hāora, West Bengal@Paytm @Paytmcare Hello Paytm, I use the Postpaid facility of paytm. Today is the last date to pay the o/s but the system is not allowing to pay from any sources listed in my account showing suspicious bot and flagged my account. No help from 24/7 too. Plz assist
-
Siddhant Joshi (@siddhantjoshind) reported from Kolkata, West Bengal@Paytm Service is useless from morning I'm trying to contact @Paytmcare but there's no way to talk the the customer care or any email I'd to mail them. Facing a serious glitch with my account and its irritating when you don't get legit service.
-
Avijit Saha (@avijit4love) reported from Pānchuria, West Bengal@Paytmcare @Paytm unable to apply paytm first credit card. Error shows customer not whitelisted.
-
AbhiB (@xfact) reported from Hāora, West Bengal@Paytmcare I hope you resolve the DOB validation issue soon.
-
Shailesh (@skvn10) reported from Kolkata, West Bengal@Paytmcare Why are you not responding or resolve the issue of a simple transfer. If this behavior continues, you are going to loose the confidence of the people.
-
Anirban Das (@anirbantw) reported from Kolkata, West Bengal@Paytmcare @Paytm Please help me to update kyc for my wallet my gold subscription is paused for this.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Anurag Mishra (@anureyan) reported@Paytmcare I am unable to login into my Paytm account. Msg is displayed that my Mobile no has been blocked. Please resolve.
-
Sk Ranjiith (@RainaRa49346818) reported@Paytmcare there is no response from your side and I am facing problem phone number is blocked for accessing paytm
-
Deepak Yadav🐯 (@Deepakk19862960) reported@Paytm @Paytmcare Still no response or real action from your side even after sharing all proofs, transaction details, and screenshots related to the Vaku Luxos scam. Customer support keeps delaying instead of resolving the issue. Extremely disappointing and irresponsible.
-
Piyush Kackar (@KackarPiyush) reported@Paytmcare @Paytm I had already DMed but haven't received any resolution for the issue I am facing. Could you please let me know if the team is able to solve the issue.
-
¶π∆JJw@L SRIVASTAVA (@an____optimist) reported@Paytm Remove your "customer support" icon from the app and put up an icon saying "a ********** provides much better service compared to our app" 🖕🏻 I wish you bad fortune ahead 👍🏻
-
SALMAN SAIFI 📊 (@salmansaifi89) reported@Paytmcare Issue not solve till now
-
Azam Rabbani (@AZAMRABBANI15) reported@Paytmcare “My account has been blocked. When I try to log in to the portal, this message appears: ‘Access denied – Your mobile number has been blocked from accessing Paytm.’ How can I unblock my account “Due to being unable to log in I am also unable to get customer care support
-
Awakening (@Awakeningu14) reported@SonOfBharat7 This is an issue with Upi payment, your details get to that person, same thing happened to a girl who shared 2-3 days ago that someone from restaurant called her up. Pay in cash in you can or there should be some way for @Paytm to hide number
-
Dinesh Kumar (@imdinesh737) reported@Paytmcare It has already been quite some time since I reported the issue, yet my account still remains blocked and I’m unable to access my account. This is causing unnecessary inconvenience. Kindly prioritize this issue and reactivate my account immediately or provide a proper resolution.
-
Kunal (@kunal_cs) reported@Paytmcare They resolved the issue citing some other cashback offer for a transaction made on 07/05/2026. This is not what my issue pertained to. The complaint raised was regarding the Flipkart transaction I had made on 08/05/2026 with UPI reference number 302178464736.