Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 11/25/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Community Discussion

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Swadeshpattnaik Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal

    @Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!

  • Prakash34423879 Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @Paytmcare How much time will take to resolve customer complaint

  • anmolagrawal95 Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal

    @Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare

  • kaziTina4 Faruk sk (@kaziTina4) reported from Kolkata, West Bengal

    @BCCI @Paytm I also have Paulie. So I can't walk normally. I can't run. I find it difficult to sit down. Please help me with my polio treatment. Help save my life I want to live normally.

  • AdityaB09255632 Aditya BAJPAI (@AdityaB09255632) reported from Kolkata, West Bengal

    I just got the best customer service reps and supervisor today while reaching out to Paytm. Really wonderful people. Really people centric. was told it all my fault, they were sarcastic and questioned my financial well being @Paytm @Paytmcare

  • Piyushjha2k21 Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal

    @Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.

  • xfact AbhiB (@xfact) reported from Hāora, West Bengal

    @Paytmcare I hope you resolve the DOB validation issue soon.

  • ArijitPaul97 ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West Bengal

    Hello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏

  • I__Argha argha.bit (@I__Argha) reported from Kolkata, West Bengal

    @PaytmBank @Paytmcare Ticket number: 3127688013 Had raised the issue on 25th November, today is 30th nov. Still not yet resolved!!! Was my ₹500 totally forfeited??? If in next 5 days you won't refund me, you have to compensate₹100 everyday or else I'll goto consumer forum.

  • Prakash34423879 Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @vijayshekhar @Paytmcare It has been more then 2 week I raisef a complaint and every time m getting same response . If Paytm can't help me please cancelled my application and send a email to me

  • m_ukesh01 Mukesh kumar (@m_ukesh01) reported from Hāora, West Bengal

    @Paytm @PaytmMoney @Paytmcare My money not transfer my account not show paytm walled Poor process paytm comapny Pls resolve my issue urgent basis

  • ritwika_sur97 Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm horrible service by you people. Despite of giving all the details in box you people don't even bother to response. What kind of service you people are providing can you people just explain? It has been 14 days and I didn't get my refund. Is this a joke or what?

  • gshreyasi Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • sumit_218 Sumit Kumar Nag (@sumit_218) reported from Hāora, West Bengal

    @Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.

  • MdSadeque2 Md Sadeque (@MdSadeque2) reported from Kolkata, West Bengal

    I am facing an issue from last 2-3 weeks. I tried alot to change the pin but it is getting error. Chatting with executive from a long time but no one is helping me out. @Paytm @Paytmcare Please help me on this on a priority base @vijayshekhar

  • ritwika_sur97 Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.

  • tanay__007 TANAY BHATTACHARJEE (@tanay__007) reported from Pānchuria, West Bengal

    I really do not understand that the money has been transferred from the same Paytm bank account to Paytm Postpaid but still the amount is not showing in postpaid transaction history. I want to close this Paytm Postpaid account. Disgusting service. @Paytm @paytmbankcare @Paytmcare

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    @Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare

  • shazia4618 shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • hellorajdeep Kash (@hellorajdeep) reported from Kolkata, West Bengal

    @Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • smorwani90 Sunil Morwani (@smorwani90) reported

    @Paytm i want help plz muje merchant account se apna bank acc.. update karna hai but ho ni ra hai plz help no..8209928041

  • AnamikaNagar7 Anamika Nagar (@AnamikaNagar7) reported

    Why your scanners don't work properly ? Why customer support doesnt support customers ? Why there is redirection in payments? Is it really secure to use paytm ? Paytm scanned to someome and it is sent to other one .Is this an application bug if yes , kindly fix.@Paytmcare @Paytm

  • ashusha14407109 ashu sharma (@ashusha14407109) reported

    @Paytm I paid my electric bill from Paytm but my money got deducted from my account and the bill was not deposited. I called your customer service for refund but I got no response. Plz help me. Kindly resolve my query..

  • AnamikaNagar7 Anamika Nagar (@AnamikaNagar7) reported

    Why your scanners don't work properly ? Why the customer support doesnt support customers ? Why there is redirection in payments? Is it really secure to use paytm ? Paytm scanned to someome and it is sent to other one .Is this an application if yes , kindly fix.@Paytmcare @Paytm

  • talk2richaG Richa Garg (@talk2richaG) reported

    @jagograhakjago @Flipkart @Paytm For an order, I paid double amount to Flipkart by my Paytm app. This all happened due to miscommunication of Paytm msgs & Flipkart slow server. I hv transaction history of double payment & shared with both but not getting help. Why???

  • MgvSourav Sourav Banerjee (@MgvSourav) reported

    @paytmbankcare @SunilCh63566133 How can you ask a customer in such a way to send valid official documents via dm ? Do you have that right ? This is something crapy. I suspect something. @Paytm ?

  • NaariRevolution Revolution Naari (@NaariRevolution) reported

    @Paytmcare need assistance with a transaction that I see in my bank statement but did not go through. HELP

  • Hareesh___R Hareesh R (@Hareesh___R) reported

    @Paytmcare How can I get a UPI statement from paytm which shows the profile name? I wanted to make a claim and I made the payment through my brother's Paytm. Please help. On his bank statement, it's not showing the vendor name its only showing as the money has been added to payt

  • ABHISHE70818297 ABHISHEK RAY (@ABHISHE70818297) reported

    @Paytm hello I'm your customer My account is blocked Please help me

  • naveddude03 Naved (@naveddude03) reported

    @Paytm @Paytmcare @vijayshekhar My issue is still unsolved … payment has not been credited to my account yet and all I received is a phone call and SMS… I already shared all the requested details such a transaction and order ID … Worst part I can’t contact customer care ..