Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?
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Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.
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Haresh. Kripalani (@KripalaniHaresh) reported from Kolkata, West Bengal@Paytmcare paytmforbusiness is shutting down itself within 15 seconds from past few days in iphone 6. I have reinstalled but still the problem exist. There seems to be a bug, whereas the normal paytm works fine
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Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal@Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?
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Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal@Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly
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Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal@Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL
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Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West BengalWhen I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏
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Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal@Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!
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Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal@AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?
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imvikas (@impatharevikky) reported from Kolkata, West Bengal@Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us
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SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal@Paytmcare Hey @PaytmFirst, the issue was solved before.
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Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?
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Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West BengalIts really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏
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Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West BengalThis is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?
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Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal@Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.
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Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal@Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2
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Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal@vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.
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Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal@BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...
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Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal@Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?
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Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal@Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Saloni Vj (@SaloniVj1) reported@Paytmcare @Paytmcare I had made a payment from me, but the merchant was not received and the refund was not received. I paid on May 5, what time will be more than 3 days now Please help me out Its urgent please refund my money as soon as possible i have to use my money refund my amount
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Sanjay Kumar (@skanurag02) reported@Paytmcare You guys are not even replying to my mails and message on the Paytm app itself so how can I expect you are working on my issue
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Pratik S (@presetpratt) reportedHi @Paytm @Paytmcare, I made some bill payments through PayTM. All the payments got failed, but money was deducted from my account on May 5. I’m yet to receive the money back. Your customer service is automated & doesn’t solve any problems. Pathetic.
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Anshu Jaiswal (@AnshuJa84168985) reported@vijayshekhar @Paytm sir please help for my education I need your help please sir🙏🙏🙏
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Deepak kumar (@kumarde43250139) reported@Paytm Please resolved my issue. transition got fail but the Money deducted from my account on 5th may 21 till the time refund not received.
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VenkatesHThatavarthI (@VenkatesHThatav) reported@Paytmcare raised an incident 35 days before, but still no response, no resolution, even after continous followup with customer care, I'm feeling embrace to follow up more. Query ref no 187111762. @Paytm
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Rohan Kankariya IN (@rohan4328) reportedIndia's No.1 Payments App @Paytm got the worst customer care @Paytmcare Rating: 0/5
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Vivek Nigam (@_viveknigam_) reported@DEV__Ankur @Paytm The issue here I believe is with the rate-limit on the API the govt. is providing per IP, to prevent spamming from a sever/bot.
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Sanjay Kumar (@skanurag02) reported@Paytmcare I guess for any problem it shouldn't be taking 3 months for the credit such a worst service you are providing me never expected.i have been a Paytm user when Paytm was not more than a startup, I don't know how you give service to others but you are losing your fame and service
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Pankaj Rathod🇮🇳 (@pankajrathor92) reported@Paytm @Paytmcare @PaytmBusiness Paytm's customer care service is, of course, useless. Paytm annoys its customers a lot.