Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 11/27/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Transfer (33%)

    Transfer (33%)

  3. Mobile App (17%)

    Mobile App (17%)

Community Discussion

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • rajansgpgi Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • kr_cool Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • AsifAsifu04 Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal

    @sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • deepchoudhuri02 Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    Toll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]

  • ntsnitishgupta Nts Nitish Gupta (@ntsnitishgupta) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PhonePeSupport @PhonePe_ @AmazonHelp @amazonIN Please help me on above issue.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • ShortThirdMan SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal

    @Paytmcare Hey @PaytmFirst, the issue was solved before.

  • BkS010p Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly

  • iAmSaugata Saugata Datta (@iAmSaugata) reported from Hāora, West Bengal

    @Paytmcare I know it is fake, as I am quite familiar with this type of common scam, but not everyone can recognise. Please do something to get this number down immediately, else some of your customers will loose this money soon. #FakePayTm

  • surajitbiswas1 Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West Bengal

    Thanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.

  • deepchoudhuri02 Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    @nhidcl @NHAISocialmedia @Paytm @paytmbankcare @Paytmcare @OfficeOfNG @nitin_gadkari Yesterday I travelled through Dankuni Toll Plaza, I was having Fastag but there the Toll employees told me that the Fastag is not working then I had to pay manually Rs 125 Up/Down Journey [1]

  • KripalaniHaresh Haresh. Kripalani (@KripalaniHaresh) reported from Kolkata, West Bengal

    @Paytmcare paytmforbusiness is shutting down itself within 15 seconds from past few days in iphone 6. I have reinstalled but still the problem exist. There seems to be a bug, whereas the normal paytm works fine

  • ranabirspeaks Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    @BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • Its_Raha Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • vpsr2590 Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal

    @Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Dipansh3923828 Dipanshu (@Dipansh3923828) reported

    @Paytmcare @paytmbankcare still my problem is not solved😭🙏

  • bunny2k8 bunny2k8 (@bunny2k8) reported

    @vijayshekhar @Paytm It will be great if you teach your customer service how to solve customers issue. Fighting for my refund for last 30 days and still haven’t received it. No use of your nodal officers to escalate the things.

  • bunny2k8 bunny2k8 (@bunny2k8) reported

    @Paytmcare Worst customer service i had ever faced. You guys should simply stop saying yourself a brand. I am chasing to last 30 days to get my full refund and one thing i got in reply pls dont call us we will get back to you.

  • curious_mind__ curious_mind__ (@curious_mind__) reported

    @Paytm @Paytm Not happy going circles to delete profile. Following different procedures than mentioned on your site is wrong! No transparency! Asking for selfies especially in the absence of a data protection act! #disappointed #paytm

  • AnkitKundu15 Ankit Kundu (@AnkitKundu15) reported

    @Paytm @Paytmcare kindly help me in identifying where did the refund amount go. Unable to find a single contact number/ email ID to talk to a customer service rep. Filled with bots who cannot resolve such sensitive issues obviously.

  • amankushwaha0 Aman kushwaha (@amankushwaha0) reported

    @Varundjsnake @Paytm @Paytmcare It happens due to switching between paytm and irctc app. Irctc losse server and Payment got stucked. Don't worry , money will be returned to paytm in 3 working days.

  • oberoi077 Vikas Oberoi (@oberoi077) reported

    @Paytm this is to inform you I have been trying to reach your customer support. But there has been no response for over a month now. FYI I cant use my paytm wallet neither can transfer money back to my account. Pls help can reach me at 9029491234

  • Rohit50524391 Rohit (@Rohit50524391) reported

    @Paytmcare @PaytmBank I add 1000 money in my Paytm account but money is debited from my sbi bank account but in Paytm bank reflecting zero plz help I need my money back

  • SurajTr75162546 Suraj Tripathi (@SurajTr75162546) reported

    @Paytm iam sold a team in paytm first game yesterday but not credited amount in my wallet Please solve this problem My player id -911461197135

  • Ram34325576 Ram (@Ram34325576) reported

    @Paytmcare @YS07009426 @bunny2k8 without any proof and confirmation and other unknown reporting on customers account then paytm block customers account no investigation directly paytm block customer account that's why I am gone to consumer court.Paytm not safe that's why I am telling you delete my paytm account.