Is Paytm down in Kolkata, West Bengal?
Problems detected
Users are reporting problems related to: transactions, mobile app and login.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Paytm
Paytm is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
-
Transactions (50%)
-
Mobile App (21%)
-
Login (21%)
-
Website (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
Sumit Kumar Nag
(@sumit_218) reported
from
Hāora, West Bengal
@Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.
-
Tirthankar Mitra
(@tirtha_mitra) reported
from
Pānchuria, West Bengal
@Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.
-
Rana #Vaccinate💉
(@bladeit) reported
from
Kolkata, West Bengal
This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?
-
Bikram Roy
(@BikramR53720305) reported
from
Kolkata, West Bengal
@Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?
-
Kash
(@hellorajdeep) reported
from
Kolkata, West Bengal
@Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?
-
AbhiB
(@xfact) reported
from
Hāora, West Bengal
@Paytmcare I hope you resolve the DOB validation issue soon.
-
shazia ali
(@shazia4618) reported
from
Kolkata, West Bengal
@zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.
-
Bikram Roy
(@BikramR53720305) reported
from
Kolkata, West Bengal
@Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?
-
Shreyasi Ghosh
(@gshreyasi) reported
from
Kolkata, West Bengal
Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.
-
Ritobroto Banerjee
(@ritorbandco) reported
from
Kolkata, West Bengal
@Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.
-
Ritwika Sur
(@ritwika_sur97) reported
from
Kolkata, West Bengal
@Paytm horrible service by you people. Despite of giving all the details in box you people don't even bother to response. What kind of service you people are providing can you people just explain? It has been 14 days and I didn't get my refund. Is this a joke or what?
-
imvikas
(@impatharevikky) reported
from
Kolkata, West Bengal
@Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us
-
Piyush Jha
(@Piyushjha2k21) reported
from
Hāora, West Bengal
@Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.
-
Rahul Jain
(@urwithrahuljain) reported
from
Hāora, West Bengal
@Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.
-
ARIJIT PAUL
(@ArijitPaul97) reported
from
Kolkata, West Bengal
Hello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏
-
argha.bit
(@I__Argha) reported
from
Kolkata, West Bengal
@PaytmBank @Paytmcare Ticket number: 3127688013 Had raised the issue on 25th November, today is 30th nov. Still not yet resolved!!! Was my ₹500 totally forfeited??? If in next 5 days you won't refund me, you have to compensate₹100 everyday or else I'll goto consumer forum.
-
Ritwika Sur
(@ritwika_sur97) reported
from
Kolkata, West Bengal
@Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.
-
Ritobroto Banerjee
(@ritorbandco) reported
from
Kolkata, West Bengal
@Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?
-
Harsh Dugar
(@dugarharsh07) reported
from
Hāora, West Bengal
@Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare
-
Swadesh Pattnaik
(@Swadeshpattnaik) reported
from
Pānchuria, West Bengal
@Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
Dhruv
(@Denrqiue) reported
@Paytmcare @RBI @FinMinIndia Give me the contact number of nodal officer I want to talk them share me right now, cause even after 2 months you are not understanding customer complaint and closing complaints with fake remarks.
-
Hamsafar
(@Hamsafar_Kurta) reported
@Paytm We are using Your Service since Many Years But Very Upset With The Services and Not executives of Your Company,Soundbox not working Just Deduction ofaney Called many Times But No one Turned up .....Need QR Stickers for Shop But No response @PaytmBusiness
-
Sudeshna
(@Sudeshn21272577) reported
@Paytmcare @JayGupt47015672 Same issue happening to me.. evrytime when I calm them they asked me to 5-6 hr for settlement but after 5 days also I didn't received amount
-
Dhruv
(@Denrqiue) reported
@Yash66576033 @Paytm There customer care officer will deny to give you information as they did to me
-
Sudeshna
(@Sudeshn21272577) reported
@Paytmcare @disoriyaayush70 Same issue happening to me.. evrytime when I calm them they asked me to 5-6 hr for settlement but after 5 days also I didn't received amount
-
Crazy Shopaholics
(@C_Shopaholics) reported
@Paytm @Paytmcare Fraud company. Stopped giving out my payout. Doesnt even care to reply in message and then say please message us the issue. Frauds ticket- 5035368449
-
Gurdeesh Kumar
(@gurdeeshkumar) reported
@Paytmcare @Paytm @Paytmcare I am getting only the replies and not the solution. I am seeking solution. You have discontinued your emails and not published any mails in portal too. You have not set a direct method to talk or chat with support team for faster solutions. You need to improve.
-
Dhruv
(@Denrqiue) reported
@Arun10817 @Paytm No one's gonna contact you because they can't face the customer??
-
Dhruv
(@Denrqiue) reported
@Paytmcare @RBI @FinMinIndia are really want to help customer or you want to just waste our time?? , don't you read your own DM?? I have already replied you on your dm that you have given unclear information, how hard is to understand customer concern ??? , your attitude towards customer?
-
Md Akbar
(@Mdakbar8090) reported
@Paytmcare Why my merchant account deactivate When I call your customer he not listen me.