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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 13: Problems at Paytm

Paytm is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • impatharevikky
    imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • ritorbandco
    Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • hellorajdeep
    Kash (@hellorajdeep) reported from Kolkata, West Bengal

    @Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?

  • ArijitPaul97
    ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West Bengal

    Hello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • BiswaRockz_1990
    Biswajit Das (@BiswaRockz_1990) reported from Kolkata, West Bengal

    @Paytmcare Form last 2 days I had requested for a solution to my problem of not getting seat confirmation of IMAX first cut. The replies received from your end didn't provide any solution. Today was the last day to get my seat confirmation. Feeling fed up I am quitting Paytm.

  • tanay__007
    TANAY BHATTACHARJEE (@tanay__007) reported from Pānchuria, West Bengal

    I really do not understand that the money has been transferred from the same Paytm bank account to Paytm Postpaid but still the amount is not showing in postpaid transaction history. I want to close this Paytm Postpaid account. Disgusting service. @Paytm @paytmbankcare @Paytmcare

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytm All the details are already being provided but still the issue has not been resolved

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @Paytmcare I had raised an issue more than four days ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytm Amount transfered to my friend has not been credited. Contacted Toll free number. Email reply shows you are no longer responds to such communication!!! There is no help from your App either.

  • saikatsaha
    Saikat Saha (@saikatsaha) reported from Kolkata, West Bengal

    @Paytmcare I had bought two movie tickets today using MVFLIGHT promo code. Not able to apply the voucher for the domestic flight ticket. Spoke to 4 customer care associates and still issue lingers. #PayTM

  • Its_Raha
    Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • bongfooodie
    RB (bongfoOodie) (@bongfooodie) reported from Kolkata, West Bengal

    @Joyeeta90298175 @DisneyPlusHS @Paytmcare please help

  • iamvijaykkumar
    vijay kumar (@iamvijaykkumar) reported from Kolkata, West Bengal

    @Paytmcare Please try to revert as soon as possible so i can send it again to his working upi

  • siddhantjoshind
    Siddhant Joshi (@siddhantjoshind) reported from Kolkata, West Bengal

    @Paytm Service is useless from morning I'm trying to contact @Paytmcare but there's no way to talk the the customer care or any email I'd to mail them. Facing a serious glitch with my account and its irritating when you don't get legit service.

  • tirtha_mitra
    Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • Dibakarocks
    Dibakar Jana (@Dibakarocks) reported from Kolkata, West Bengal

    @Paytm @PaytmTickets I tried to book tickets from @Paytm more than 10 times. And Everytime I select the seats and when I go to the payment page the website crashes. I bought your Rs. 49 Avengers Deal. But Couldn't use it due to your website issue. Opted for @bookmyshow instead.

  • ritwika_sur97
    Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.

  • abhishek_RISHRA
    Abhishek Bhattacharya (@abhishek_RISHRA) reported from Kolkata, West Bengal

    @Paytmcare no step/actions initiated from paytm end, to resolve the issue. Aditya Birla Finance company still continuing their threat calls and misbehaving on behalf of Paytm Postpaid. also DM the issue to @Paytmcare

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VARADAR36779348
    VARADARAJ (@VARADAR36779348) reported

    @Paytm @Paytmcare @vijayshekhar Really fed up with the way Paytm handles customers. 4 days transaction blocked, no proper support, no callback, no direct customer care access, no empathy, only automated responses. If you claim 24×7 service, customers to reach and get help.

  • SrishtiRan87970
    Itsnoneofyourbusiness (@SrishtiRan87970) reported

    Officially as of now @Paytmcare has refused to compensate me on their service failure. I have logged complaint on consumer forum as of now against them and Shymoli Travels. I don't want any coupon code I want full reimbursement @vijayshekhar what is your company doing??

  • anshtrused
    CaptainNadine196 (@anshtrused) reported

    @Paytmcare @pawank_r Sir I am unable to login and see my balance from the many days please solve this issue I feel regret to using your service

  • Anushre15550054
    Anushree Agarwal (@Anushre15550054) reported

    @Paytmcare any update on the issue?

  • dheeraj199696
    DHEERAJ PANDEY (@dheeraj199696) reported

    Took a digital loan via Paytm from Poonawalla Fincorp. Right after disbursement, I started getting fraud calls with exact loan details asking for a “security amount” How did scammers get my confidential data? Serious concern about customer data privacy. @Paytm @PoonawallaFincorp

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Paytmcare unable to use food wallet nor can access to check balance on app from last 3-4 days. Whats the issue

  • Guptaji7Ji
    mr_om_098 (@Guptaji7Ji) reported

    @Paytm @Paytmcare please help me i can't do any transaction 🙏😭

  • afor_Ayush
    Ayush Shukla (@afor_Ayush) reported

    @PaytmCheckin @Paytm I am facing issues with my Paytm payment bank account. Cant find any support number. My funds are locked. Whom to connect?

  • SaahilBhat6
    Saahil (@SaahilBhat6) reported

    Hello @Paytmcare , I need help regarding the closure of paytm account coz, I no longer have access to the phone number associated with that account. I am unable to find any support email or number. This is pathetic.

  • UnrealAnkit
    Ankit (@UnrealAnkit) reported

    @vijayshekhar Is @Paytm Launching back the Tap to Pay feature in near future, been a Paytm customer from 2018 , but this feature is really missing