Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Paytm
Paytm is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
-
Dilip Kumar Singh (@dilumona) reported from Pānchuria, West Bengal@Paytmcare When it was started it says this offer is not active yet @SBICard_Connect sbimovie promocode is not working they are making false advertisement..
-
Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West BengalToll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]
-
Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West BengalThanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.
-
Anindya Das (@AmiAnindya1989) reported from Kolkata, West Bengal@Paytm I recieved a promotional message from #paytm where I provided my login details and then I was advised to share the same with 10 contacts. After doing that I was advised to download '4 fun' app and sign up to earn 1000 in my apaytm wallet. I have not got that yet!!
-
Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West BengalHi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.
-
BIPRAY KUMAR SAHA (@bipraysaha) reported from Kolkata, West Bengal@Paytmcare No body help me regarding my issue .My phone number 9434165777
-
ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West BengalHello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏
-
Baatdaphakk (@harshdg007) reported from Kolkata, West Bengal@Paytmcare No need now coz i have deleted the app now nd won’t use it any further coz:- Paytm app on ios is the worst performing app, it hangs up abt 2-3 times everytime u open Ur rules abt kyc are stupid, i have never done my kyc this way even for a bank Still kyc nt cmplte cz of server
-
Saikat Saha (@saikatsaha) reported from Kolkata, West Bengal@Paytmcare I had bought two movie tickets today using MVFLIGHT promo code. Not able to apply the voucher for the domestic flight ticket. Spoke to 4 customer care associates and still issue lingers. #PayTM
-
vikash (@vikash73439067) reported from Hāora, West Bengal@YtSujeet @Paytmcare @palshobhitji Same problem
-
Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?
-
shazia ali (@shazia4618) reported from Kolkata, West Bengal@zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.
-
Abhishome Banerjee🇮🇳 (@avishome1) reported from Kolkata, West Bengal@Paytmcare paytm postpaid not working for mobile recharges. Option to select postpaid on payment gateway not coming. 9804886028
-
Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal@Paytmcare How much time will take to resolve customer complaint
-
AbhiB (@xfact) reported from Hāora, West Bengal@Paytmcare I hope you resolve the DOB validation issue soon.
-
Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal@Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!
-
Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West BengalWhen I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏
-
Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal@Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL
-
Varun Jhunjhunwala 🇮🇳 (@Varun_jjwala) reported from Hāora, West Bengal@Paytm @Paytmcare Hello Paytm, I use the Postpaid facility of paytm. Today is the last date to pay the o/s but the system is not allowing to pay from any sources listed in my account showing suspicious bot and flagged my account. No help from 24/7 too. Plz assist
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
mr_om_098 (@Guptaji7Ji) reported@Paytm @Paytmcare please help me i can't do any transaction 🙏😭
-
Thamotharan (@thamotharan_v) reportedHello @Paytmcare When I am trying to login to my Paytm account, it shows 'Access Denied ' and ' Your mobile number has been blocked from accessing Paytm' I am unable to login, please fix my account. @Paytmcare
-
Ravi S Prasad (@ravi_s_prasad) reported@Paytm I have booked a flight from your portal for travel date 28th April 2026 and due to airline rescheduling I had to cancel the flight, Airline has confirmed that full refund has been done but whenever I am trying to connect with Paytm support, I am unable to get any response.
-
Atharva Kulkarni (@AtharvaKulkrni) reported@Paytmcare @Paytm didn't get any update regarding my issue . What's your email for customer support?
-
Radheshyam Jat (@Radheshyam76901) reportedPaytm is the most fraud company. They cancelled my bus booking just 4 hours before onboarding , check order id 27016884836, other buses are now charging extra money only bcz of your pathetic service. @Paytmcare
-
Satyam Sahni (@satyamsahni0) reported@Paytmcare Resolved my problem already
-
Ankush Kumar vashishtha (@Ankush_7060) reportedHi @Paytmcare @Paytm, I am unable to login to my account. It shows an "Account Blocked" alert. This is urgent as my daily transactions are stuck. Please review and unblock it immediately. Mobile number - 7678695091
-
Suryansh Gupta (@Goldyflake) reported@Paytm @Paytmcare Unable to complete my KYC and your support team has been of no help at all. No resolution, no guidance, just left on my own. Absolutely terrible customer support experience.
-
Ravi Srinivasan (@whoisbhauji) reported@Atlas_Superior @Paytmcare @Paytm Is this issue resolved? Still no solution for me
-
DIAMOND (@diamondbishnoi) reportedDear @Paytm , my Paytm Wallet is still blocked. I have already submitted my documents many times but there has been no resolution yet. Kindly review my account and unblock my wallet as soon as possible. Very disappointed with the delay in support. #Paytm @Paytmcare @PaytmBank