Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 11/20/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transfer (29%)

    Transfer (29%)

Community Discussion

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • rajansgpgi Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • AsifAsifu04 Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal

    @sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • ShortThirdMan SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal

    @Paytmcare Hey @PaytmFirst, the issue was solved before.

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • surajitbiswas1 Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West Bengal

    Thanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • kr_cool Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • vpsr2590 Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal

    @Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • KripalaniHaresh Haresh. Kripalani (@KripalaniHaresh) reported from Kolkata, West Bengal

    @Paytmcare paytmforbusiness is shutting down itself within 15 seconds from past few days in iphone 6. I have reinstalled but still the problem exist. There seems to be a bug, whereas the normal paytm works fine

  • Its_Raha Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • impatharevikky imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    @BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...

  • bladeit Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • ranabirspeaks Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • BkS010p Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VIKRAMBERA VIKRAM BERA (@VIKRAMBERA) reported

    @Paytmcare Not any help my paytm care not response my massage and not slove my problem after 4 days go. Very bed service by paytm in world.

  • PedakantiS Pedakanti SaiPrakash (@PedakantiS) reported

    @Paytm The worest customer service

  • trivenidevi01 triveni (@trivenidevi01) reported

    @Paytm i need help regarding a transaction where money has been deducted but the transaction itself is cancelled...i still didn't get the money back...its almst 24 hrs

  • atulkohli_ Ako (@atulkohli_) reported

    @Paytmcare Got this new fastag from paytm payments bank...totally a waste.. can't link it with my vehicle despite multiple tries...arrange a follow up...a cusht mar (कष्ट मर) not customer...

  • Rvi_soni9 Rvi Soni (@Rvi_soni9) reported

    @Paytm Care @vijayshekhar Hello Maine apna paytm Postpaid ka bill aaj pay kiya but vo Reflect nhi hua mere paytm account me. Or apki Company Me customer service ke naam pe Sirf Bot hai jo Sirf auto reply karte hai..If any one in paytm intrested to Solve my problem

  • Dhiman57045195 Dhiman (@Dhiman57045195) reported

    @Paytm Frud app Paytm .paytm block my account and say not to unblock it .l have 5000 in my account and they said they didn't unblock it . please help me to withdraw my fund.

  • Rajwind10333437 Rajwinder Singh (@Rajwind10333437) reported

    @Paytm sir my name is Rajwinder Singh I paid rent transaction but not transferred in my account second time I faced this issue order Id 17221126887

  • Kanakgupta99 Kanak gupta (@Kanakgupta99) reported

    @Paytmcare I am not able to find Paytm First option in your app. Kindly help. I have already purchased the membership

  • Imjoydeepd Joydeep Datta (@Imjoydeepd) reported

    @Paytmcare Is there any way to reach out to ur cust care guy over phone directly? Refund is yet to be credited into my wallet...24*7 support option is unable to solve my query...

  • kumarsoumy04 Soumy kumar (@kumarsoumy04) reported

    @Paytm my problem has still not resolved and @paytmbankcare is not responding for the same. Kindly refund my money back as early as possible.