Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 01/12/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (83%)

    Transactions (83%)

  2. Login (17%)

    Login (17%)

Community Discussion

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • gshreyasi Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • xfact AbhiB (@xfact) reported from Hāora, West Bengal

    @Paytmcare I hope you resolve the DOB validation issue soon.

  • ArijitPaul97 ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West Bengal

    Hello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • urwithrahuljain Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • kr_cool Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • hellorajdeep Kash (@hellorajdeep) reported from Kolkata, West Bengal

    @Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • shazia4618 shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • tirtha_mitra Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • Piyushjha2k21 Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal

    @Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.

  • bladeit Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • impatharevikky imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    @Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare

  • Its_Raha Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • rajeshchandra3 Rajesh Chandra (@rajeshchandra3) reported

    @Paytmcare My Ticket ID is 194940366 I want to give zero ratings for the Pathetic customer service. I am trying to resolve my issue for the last 7 hours but to no avail. Neither my issue is listed there nor you provide opportunity to talk. #DisgustedWithPayTM

  • KishanK80143840 Kishan Kumawat (@KishanK80143840) reported

    @Paytm Sir help me i pay from PAYTM to qny other app but money cut from PAYTM not recieved app

  • RohitSh40266624 Avi choudhary (@RohitSh40266624) reported

    @Paytmcare But please help me 10000 rs deducted

  • manan_poladia Manan Poladia, Full time Capitalist. (@manan_poladia) reported

    @Paytm Bought a croma giftcard an hour ago, hasn't been delivered to my email ID the support option is useless, the call says I reached maximum attempts for keys to be entered, that makes no sense

  • manan_poladia Manan Poladia, Full time Capitalist. (@manan_poladia) reported

    @Paytm @vijayshekhar tagging Hoping your sm team sees this, help me out man, the call support is not working

  • hpsahni9 Harpreet Sahni (@hpsahni9) reported

    @Paytm I can't Explain how bad your customer care service is ...

  • satyan_jethani Jayjay jethani (@satyan_jethani) reported

    @Paytmcare How do i delete bank account from your pathetic service as it is not letting me do it now. When I click on delete my account, its stoll showing up there. Please respond asap t9 avoid further tweets on your posts. This is not only harassment but truly pathetic.

  • HanishHanish816 hanish (@HanishHanish816) reported

    @vikasdsl @Paytm @Paytmcare paytm all service so bad dont use

  • Praveendel1110 Praveen Bhardwaj🇮🇳 (@Praveendel1110) reported

    @Paytm @PaytmBank such a pethic service, u are doing like a chetafund a fraud company, so pethic customer care

  • Mevaram56850846 Mevaram (@Mevaram56850846) reported

    Dear @vijayshekhar your care team @paytmbankcare is not working my issue is not resolved after 7 days why it's late tell me your service is very bad @Paytm