Paytm

Is Paytm down in Kolkata, West Bengal?

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 03/31/2026 12:30

March 31: Problems at Paytm

Paytm is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Mobile App (31%)

    Mobile App (31%)

  3. Login (19%)

    Login (19%)

  4. Website (6%)

    Website (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Shubham38369585 Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • Piyushjha2k21 Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal

    @Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.

  • MdSadeque2 Md Sadeque (@MdSadeque2) reported from Kolkata, West Bengal

    I am facing an issue from last 2-3 weeks. I tried alot to change the pin but it is getting error. Chatting with executive from a long time but no one is helping me out. @Paytm @Paytmcare Please help me on this on a priority base @vijayshekhar

  • Prakash34423879 Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @vijayshekhar @Paytmcare It has been more then 2 week I raisef a complaint and every time m getting same response . If Paytm can't help me please cancelled my application and send a email to me

  • kaziTina4 Faruk sk (@kaziTina4) reported from Kolkata, West Bengal

    @BCCI @Paytm I also have Paulie. So I can't walk normally. I can't run. I find it difficult to sit down. Please help me with my polio treatment. Help save my life I want to live normally.

  • Shubham38369585 Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • m_ukesh01 Mukesh kumar (@m_ukesh01) reported from Hāora, West Bengal

    @Paytm @PaytmMoney @Paytmcare My money not transfer my account not show paytm walled Poor process paytm comapny Pls resolve my issue urgent basis

  • Varun_jjwala Varun Jhunjhunwala 🇮🇳 (@Varun_jjwala) reported from Hāora, West Bengal

    @Paytm @Paytmcare Hello Paytm, I use the Postpaid facility of paytm. Today is the last date to pay the o/s but the system is not allowing to pay from any sources listed in my account showing suspicious bot and flagged my account. No help from 24/7 too. Plz assist

  • sumit_218 Sumit Kumar Nag (@sumit_218) reported from Hāora, West Bengal

    @Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.

  • AdityaB09255632 Aditya BAJPAI (@AdityaB09255632) reported from Kolkata, West Bengal

    I just got the best customer service reps and supervisor today while reaching out to Paytm. Really wonderful people. Really people centric. was told it all my fault, they were sarcastic and questioned my financial well being @Paytm @Paytmcare

  • ritwika_sur97 Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm horrible service by you people. Despite of giving all the details in box you people don't even bother to response. What kind of service you people are providing can you people just explain? It has been 14 days and I didn't get my refund. Is this a joke or what?

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    @Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare

  • Shubham38369585 Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare To hell with your 24*7 support I'm not getting my cashback resolution now for 4 days! No fruitful replies, no resolution, no resolving the issue, no support over all!!!! Absolutely pissed off with your service!

  • anmolagrawal95 Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal

    @Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare

  • I__Argha argha.bit (@I__Argha) reported from Kolkata, West Bengal

    @PaytmBank @Paytmcare Ticket number: 3127688013 Had raised the issue on 25th November, today is 30th nov. Still not yet resolved!!! Was my ₹500 totally forfeited??? If in next 5 days you won't refund me, you have to compensate₹100 everyday or else I'll goto consumer forum.

  • Prakash34423879 Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @Paytmcare How much time will take to resolve customer complaint

  • ritwika_sur97 Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.

  • hellorajdeep Kash (@hellorajdeep) reported from Kolkata, West Bengal

    @Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?

  • tanay__007 TANAY BHATTACHARJEE (@tanay__007) reported from Pānchuria, West Bengal

    I really do not understand that the money has been transferred from the same Paytm bank account to Paytm Postpaid but still the amount is not showing in postpaid transaction history. I want to close this Paytm Postpaid account. Disgusting service. @Paytm @paytmbankcare @Paytmcare

  • Swadeshpattnaik Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal

    @Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AshifAahil Ashif Raza (@AshifAahil) reported

    @Paytm why the hell Cancellation Protect Charges was not removed from the ticket I just book, i didn't want to pay extra money but it was deducted without my concent I want my refund. #help #Please

  • leftbrainproduc Left Brain Productions (@leftbrainproduc) reported

    @Paytm @Paytmcare @PaytmMoney Hi team I am running an NGO, I had seen an fraud that you guys are doing. I see that one Pani Puri vendor getting 300 rupees daily and you are taking 120 rupees monthly.he said if he don't required your help still you are taking money. I Won't leave.

  • FaridHundekar Farid Hundekar (@FaridHundekar) reported

    @Paytm given any letter please help

  • SurajJhaIn Suraj Jha 🇮🇳 (@SurajJhaIn) reported

    I didn't open any postpaid account but it is reflecting in my credit report. @Paytmcare @CIBIL_Official Dear @Paytm kindly delete all my postpaid loan account. Customer service is pathetic, It's been 24 hours and I got no response. #paytmscam

  • Chandan90365211 Chandan Mishra (@Chandan90365211) reported

    @GetOneCardIN My probelm not resolve yet @Paytm @Lazy_Pay one card is very wrost app nd give very poor service

  • Sitaram29303455 Sitaram (@Sitaram29303455) reported

    @Paytmcare @ankitbrzee Sar mere Paytm app block ho chuka hai already phool kyc ha

  • Rajkish25755645 Rajkishorsahoo (@Rajkish25755645) reported

    @Paytmcare dear sir my order number 16674337263 packing item missing persons please help

  • Shobhit94791561 Shobhit Jain (@Shobhit94791561) reported

    @PaytmTravel @Paytm Never book your travel tickets with Paytm. Worst bus operators listed on Paytm.. while booking shows every amenities will be available, but on board you will get nothing.. at the end noone will gonna help you.. not even customer care #avoidPaytm

  • anuragccsu Anurag Vashisth (@anuragccsu) reported

    @Paytm I'm facing issues, Paytm app has registered biller without my consent and I don't see an option to remove it! Then it's automatically asking payment every time!!! This is strange.

  • SurajJhaIn Suraj Jha 🇮🇳 (@SurajJhaIn) reported

    I didn't open any postpaid account but it is reflecting in my credit report. @Paytmcare @CIBIL_Official Dear @Paytm kindly delete all my postpaid loan account. Customer service is pathetic, It's been 24 hours and I didn't get any response.