Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Shailesh (@skvn10) reported from Kolkata, West Bengal@Paytmcare Why are you not responding or resolve the issue of a simple transfer. If this behavior continues, you are going to loose the confidence of the people.
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vikash (@vikash73439067) reported from Hāora, West Bengal@YtSujeet @Paytmcare @palshobhitji Same problem
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Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare To hell with your 24*7 support I'm not getting my cashback resolution now for 4 days! No fruitful replies, no resolution, no resolving the issue, no support over all!!!! Absolutely pissed off with your service!
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Kash (@hellorajdeep) reported from Kolkata, West Bengal@Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?
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SAGAR DAS (@sagarimb) reported from Pānchuria, West Bengal@Paytmcare @Paytm unable to change password by calling to customer care. Everytime it shows due to technical issue unable to take request
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Shailesh (@skvn10) reported from Kolkata, West Bengal@Paytm Amount transfered to my friend has not been credited. Contacted Toll free number. Email reply shows you are no longer responds to such communication!!! There is no help from your App either.
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vikash (@vikash73439067) reported from Hāora, West Bengal@Paytmcare @Mashuk7432 My Paytm merchant account 9836986129 blocked by 15/07/2022 Reason I accept money my shop QR code previous month some amount this is a part of the fraud transaction But I provide service and This bill against this invoice but my account can't unblock
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Sumit Kumar Nag (@sumit_218) reported from Hāora, West Bengal@Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.
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Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal@Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?
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Aditya Sekhar (@The_AdityaSM) reported from Kolkata, West BengalToo much slow delivery process in @PaytmMall, irritating! I've ordered an item in 14 th sept. 11.00 am but still not shipped! Strange.! Current status :- order placed. Please gear up @Paytm. Its festival time yaar!!!
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Randeep Singh (@mcrandeep) reported from Kolkata, West Bengal@Paytm care do I even care you have educated Rs 1000 from my wallet and the issue has not been resolved and you think we are fools
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West BengalToll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]
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TANAY BHATTACHARJEE (@tanay__007) reported from Pānchuria, West BengalI really do not understand that the money has been transferred from the same Paytm bank account to Paytm Postpaid but still the amount is not showing in postpaid transaction history. I want to close this Paytm Postpaid account. Disgusting service. @Paytm @paytmbankcare @Paytmcare
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than four days ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West BengalThanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.
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Gourav Dutta (@GouravDutta0801) reported from Kolkata, West Bengal@Paytmcare Ok but please solve the problem as soon as possible. Its my hard earned money. I'm still a student so this is a huge amount for me.
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shazia ali (@shazia4618) reported from Kolkata, West Bengal@zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.
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Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal@Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reported@dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.
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AchyuthReddy (@DathuAchyuth20) reported@Paytmcare Its not one person problem its every ones problem Why cant your marketing team just shut this kind of Messaging
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Shubham Nivdunge (@ShubhamNivdunge) reported@Paytmcare @Paytmcare you need which information to solve this issue.please urgent check paytm details directly dm @Paytmcare
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Pratik Rathore (@Pratikrathore__) reportedWhat ******** is this @Paytm @Paytmcare I just purchased some gift vouchers but all of them are invalid the website is asking for a 16 digit code you gave me a 12 digit code what is this how do i use it now even i can't get the voucher pin so what to do now with this invalid code
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Pankaj Singh (@PankajSinghps54) reported@Paytmcare @vijayshekhar My vijay shekhar, first off all i am telling you your customer care no 24x7 is not working it came switched off in a day time and in late evening busy. I had done one transaction it is failed but still refund not credited in my account. See ur service
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Milind Chouhan (@iitianmilind) reported@Paytmcare @NPCI_NPCI need help here.
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sushil (@sushil_64) reported@Paytmcare Your DM not working!!!! I have given reference of my ticket in tweet . Kindly resolve ASAP ...before a I raise a dispute
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Ansuman Mishra (@Ansuman30324200) reportedAbsolutely unacceptable service by Paytm. Despite multiple follow-ups, there has been ZERO response on my refund. Ticket IDs: 200011257375 & 200011295667 Airline has already processed the refund to you. why delay? Stop holding customer money and take accountability. @Paytm
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Sandeep Raina (@sandeepraina112) reportedMr. X is dead. Long live Twitter paytm app is not working no one to ask no where to go. So much for Digital India. Earlier a tweet would wake up now it puts to sleep. Paytm is a failed concept. @paytm @Paytmcare
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SUJIT BANERJEE (@SUJITBAN23) reported@shivam783590160 @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.