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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Mobile App and Login.
  • The most recent signal from this area was received Jul 13, 6:08 PM GMT+5:30.
  • 50% Mobile App (50%)
  • 50% Login (50%)

The latest reports from users having issues in Kolkata come from postal codes 700054 and 700001 .

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Paytm outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Login 23 hours ago
Kolkata Mobile App 12 days ago
Kolkata Transactions 1 year ago
Kolkata Transactions 1 year ago
Kolkata Mobile App 2 years ago
Kolkata Transactions 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • GouravDutta0801
    Gourav Dutta (@GouravDutta0801) reported from Kolkata, West Bengal

    @Paytmcare Ok but please solve the problem as soon as possible. Its my hard earned money. I'm still a student so this is a huge amount for me.

  • iamsatyajaiswal
    Satya Jaiswal 🇮🇳 (@iamsatyajaiswal) reported from Kolkata, West Bengal

    Why my BOI account is not Working on PayTm @Paytm @Paytmcare

  • BiswaRockz_1990
    Biswajit Das (@BiswaRockz_1990) reported from Kolkata, West Bengal

    @Paytmcare Form last 2 days I had requested for a solution to my problem of not getting seat confirmation of IMAX first cut. The replies received from your end didn't provide any solution. Today was the last day to get my seat confirmation. Feeling fed up I am quitting Paytm.

  • Prakash34423879
    Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @Paytmcare How much time will take to resolve customer complaint

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • Swadeshpattnaik
    Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal

    @Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!

  • sagarimb
    SAGAR DAS (@sagarimb) reported from Pānchuria, West Bengal

    @Paytmcare @Paytm unable to change password by calling to customer care. Everytime it shows due to technical issue unable to take request

  • tanay__007
    TANAY BHATTACHARJEE (@tanay__007) reported from Pānchuria, West Bengal

    I really do not understand that the money has been transferred from the same Paytm bank account to Paytm Postpaid but still the amount is not showing in postpaid transaction history. I want to close this Paytm Postpaid account. Disgusting service. @Paytm @paytmbankcare @Paytmcare

  • avishome1
    Abhishome Banerjee🇮🇳 (@avishome1) reported from Kolkata, West Bengal

    @Paytmcare paytm postpaid not working for mobile recharges. Option to select postpaid on payment gateway not coming. 9804886028

  • KripalaniHaresh
    Haresh. Kripalani (@KripalaniHaresh) reported from Kolkata, West Bengal

    @Paytmcare paytmforbusiness is shutting down itself within 15 seconds from past few days in iphone 6. I have reinstalled but still the problem exist. There seems to be a bug, whereas the normal paytm works fine

  • bipraysaha
    BIPRAY KUMAR SAHA (@bipraysaha) reported from Kolkata, West Bengal

    @Paytmcare No body help me regarding my issue .My phone number 9434165777

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytmcare Provided all the details required. Requested to kindly resolve the issue.

  • siddhantjoshind
    Siddhant Joshi (@siddhantjoshind) reported from Kolkata, West Bengal

    @Paytm Service is useless from morning I'm trying to contact @Paytmcare but there's no way to talk the the customer care or any email I'd to mail them. Facing a serious glitch with my account and its irritating when you don't get legit service.

  • saikatsaha
    Saikat Saha (@saikatsaha) reported from Kolkata, West Bengal

    @Paytmcare I had bought two movie tickets today using MVFLIGHT promo code. Not able to apply the voucher for the domestic flight ticket. Spoke to 4 customer care associates and still issue lingers. #PayTM

  • bladeit
    Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • ritwika_sur97
    Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm horrible service by you people. Despite of giving all the details in box you people don't even bother to response. What kind of service you people are providing can you people just explain? It has been 14 days and I didn't get my refund. Is this a joke or what?

  • ritorbandco
    Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • Prakash34423879
    Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @vijayshekhar @Paytmcare It has been more then 2 week I raisef a complaint and every time m getting same response . If Paytm can't help me please cancelled my application and send a email to me

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • BaliNaveet
    Naveet Bali (@BaliNaveet) reported

    @Paytmcare Would request if TAT can be defined for customer requests as I don’t want to wait for resolution until eternity !

  • MR_WhiteSparten
    White Spartan (@MR_WhiteSparten) reported

    Hi @PaytmBusiness @Paytmcare , I am facing a severe battery issue with my Paytm Soundbox 4.0. Previously, it worked fine, but now it drains daily even with limited 9 AM - 9 PM usage. It falsely announces "Battery Full" within just 5 minutes of charging. Please help me replace thi

  • Ravneet02377119
    Ravneit singh (@Ravneet02377119) reported

    @paytm your payment link is broken

  • roohiitgupta
    Rohit Gupta (@roohiitgupta) reported

    @Paytmcare I have made a flight booking using Paytm travel through app I opted seat selection for the respective airlines, later airline confirms booking but not the seat selection Do help @Paytm

  • EqualSmoke0
    EqualSmoke (@EqualSmoke0) reported

    @Paytm @PaytmBusiness Please check my DM and permanently close my Paytm Merchant account. I do not have any Paytm Merchant device. If this issue is not resolved promptly, I will be compelled to file a complaint with the RBI.

  • brundhareddy24
    Brundha (@brundhareddy24) reported

    @Paytmcare @Paytm @Paytmcare Why the hell are you not responding or not even looking into the ticket i have raised in paytm app??? Such a disgusting app and customer service

  • Shah_45_
    . (@Shah_45_) reported

    @Paytmcare Done Please check and help resolve the issue

  • dev_vinay
    vinay dev (@dev_vinay) reported

    Hi team, my brother is a vendor using your UPI machine. The same is not working now. Trying your helpline which is hopeless. Please support @Paytm

  • DehuryD3
    Dev (@DehuryD3) reported

    @Paytmcare @PaytmBusiness I am not able to login to my paytm for business account. While tried in web giving me error as Merchant configuration issue. What is this issue. Today in my shop i received many payment. Now not able to login to my paytm for business app. Please help

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @gaana @Paytmcare I have sent all the relevant details to you via DM. Kindly check them and help me with the refund.