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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and website.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at Paytm

Paytm is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • avishome1
    Abhishome Banerjee🇮🇳 (@avishome1) reported from Kolkata, West Bengal

    @Paytmcare paytm postpaid not working for mobile recharges. Option to select postpaid on payment gateway not coming. 9804886028

  • deepchoudhuri02
    Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmBank @paytmbankcare @PaytmMoney Hey @UnitedBankTweet Pls solve my issue immediately refund my money back.

  • m_ukesh01
    Mukesh kumar (@m_ukesh01) reported from Hāora, West Bengal

    @Paytm @PaytmMoney @Paytmcare My money not transfer my account not show paytm walled Poor process paytm comapny Pls resolve my issue urgent basis

  • bladeit
    Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • anmolagrawal95
    Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal

    @Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare

  • kr_cool
    Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • abhishek_RISHRA
    Abhishek Bhattacharya (@abhishek_RISHRA) reported from Kolkata, West Bengal

    @Paytmcare no step/actions initiated from paytm end, to resolve the issue. Aditya Birla Finance company still continuing their threat calls and misbehaving on behalf of Paytm Postpaid. also DM the issue to @Paytmcare

  • mcrandeep
    Randeep Singh (@mcrandeep) reported from Kolkata, West Bengal

    @Paytm care do I even care you have educated Rs 1000 from my wallet and the issue has not been resolved and you think we are fools

  • ritorbandco
    Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • Dipanka30876850
    Dipankar Mitra (@Dipanka30876850) reported from Kolkata, West Bengal

    @paytminsider @Paytm @Paytmcare please help me, looks like some cheating is going on. I bought 1 online tickets for Durga Puja 2022 Kolkata and opted for home delivery but it hasn’t been delivered yet. Ticket no.: P9NRRS . Its not dispatched yet. please help me

  • anirbantw
    Anirban Das (@anirbantw) reported from Kolkata, West Bengal

    @Paytmcare @Paytm Please help me to update kyc for my wallet my gold subscription is paused for this.

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • iAmSaugata
    Saugata Datta (@iAmSaugata) reported from Hāora, West Bengal

    @Paytmcare I know it is fake, as I am quite familiar with this type of common scam, but not everyone can recognise. Please do something to get this number down immediately, else some of your customers will loose this money soon. #FakePayTm

  • deepchoudhuri02
    Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    Toll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]

  • GouravBose7
    Gourav Bose (@GouravBose7) reported from Kolkata, West Bengal

    @yogeshsahniXIV @HDFC_Bank @Paytm All the UPI linked to HDFC account are not working

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytmcare Why are you not responding or resolve the issue of a simple transfer. If this behavior continues, you are going to loose the confidence of the people.

  • Dibakarocks
    Dibakar Jana (@Dibakarocks) reported from Kolkata, West Bengal

    @Paytm @PaytmTickets I tried to book tickets from @Paytm more than 10 times. And Everytime I select the seats and when I go to the payment page the website crashes. I bought your Rs. 49 Avengers Deal. But Couldn't use it due to your website issue. Opted for @bookmyshow instead.

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • ritwika_sur97
    Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    @Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.

  • Vishnu_Saini74
    Vishnu saini (@Vishnu_Saini74) reported

    Hii @Paytm @Paytmcare @vijayshekhar I need my bank statement from January 2021 to April 2022 Plsss help

  • iamvs2002
    Vaibhavvvvvvvvvvvvv (@iamvs2002) reported

    @Paytm @Paytmcare @PaytmBank such poor support. Unable to close my account. Help and support section just shows a bot which is unable to raise a ticket.

  • Keshavp_1702
    Keshavb (@Keshavp_1702) reported

    paytm has gotten so bad recently. so many glitches, very slow. asked me to fkn change my UPI pin every two months. **** you @Paytm switching to google pay (which has a very seamless and quick onboarding process and a v clean UI)

  • IAmMishraJi1992
    Ashu (@IAmMishraJi1992) reported

    @Paytmcare Hello @Paytmcare what is the status? Why haven't I received the cashback? Why are you ignoring my complaint? Why such poor customer service? When I told you that I can't send you a DM, please find an alternate way, what have you done till now? Don't you want to pay the cashback?

  • OmShukl78340424
    Om Shukla (@OmShukl78340424) reported

    @Paytmcare Why you didn't share such things on your website when customer buy this?

  • OmShukl78340424
    Om Shukla (@OmShukl78340424) reported

    @Paytmcare Your small difference is Big difference for me. you are taking 2000 extra for 40k what a good service charges.why it was not mentioned at the time of selling

  • navedkcool
    Naved Ahmad (@navedkcool) reported

    @Paytm I have been using you're app since a long time for upi payments and honesty i am very impressed by the payment success rate but one thing I have seen that you're lacking is that the QR detection algorithm in you're app is a bit slow as per other upi apps in the Market

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    @Paytm @vijayshekhar @Paytmcare It’s been 7+ days with zero response on my open ticket. No updates, no resolution. Hoping customer issues get the same priority as stalking customer’s profiles. Please respond.

  • NaveenK34750579
    Naveen (@NaveenK34750579) reported

    @Paytm Sandhya Travels bus broke down mid-journey and no alternative was arranged.Passengers were standed on the outskirts till 2:30 AM. I had to pay ₹800 extra and travel standing in another bus till Hyderabad Request immediate refund and compensation. Ticket ID: 200011468821