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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Mobile App and Login.
  • 67% Mobile App (67%)
  • 33% Login (33%)

The latest reports from users having issues in Kolkata come from postal codes 700054 and 700001 .

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Paytm outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Mobile App 10 days ago
Kolkata Login 12 days ago
Kolkata Mobile App 23 days ago
Kolkata Transactions 1 year ago
Kolkata Transactions 1 year ago
Kolkata Mobile App 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kr_cool
    Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • bipraysaha
    BIPRAY KUMAR SAHA (@bipraysaha) reported from Kolkata, West Bengal

    @Paytmcare No body help me regarding my issue .My phone number 9434165777

  • ritorbandco
    Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • Swadeshpattnaik
    Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal

    @Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!

  • avijit4love
    Avijit Saha (@avijit4love) reported from Pānchuria, West Bengal

    @Paytmcare i am having an issue with an order id. Kindly help me out.

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytm Amount transfered to my friend has not been credited. Contacted Toll free number. Email reply shows you are no longer responds to such communication!!! There is no help from your App either.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @vijayshekhar @Paytm @Paytmcare On 4th August I paid my axis Bank credit card bill via Paytm,but amount debited from my a/c but not credited to axis Bank credit card,who is liable for late penalty & interest.stop making fool to customer.

  • tanay__007
    TANAY BHATTACHARJEE (@tanay__007) reported from Pānchuria, West Bengal

    I really do not understand that the money has been transferred from the same Paytm bank account to Paytm Postpaid but still the amount is not showing in postpaid transaction history. I want to close this Paytm Postpaid account. Disgusting service. @Paytm @paytmbankcare @Paytmcare

  • Its_Raha
    Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • BkS010p
    Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly

  • AsifAsifu04
    Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal

    @sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame

  • Prakash34423879
    Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @Paytmcare How much time will take to resolve customer complaint

  • harshdg007
    Baatdaphakk (@harshdg007) reported from Kolkata, West Bengal

    @Paytmcare No need now coz i have deleted the app now nd won’t use it any further coz:- Paytm app on ios is the worst performing app, it hangs up abt 2-3 times everytime u open Ur rules abt kyc are stupid, i have never done my kyc this way even for a bank Still kyc nt cmplte cz of server

  • vpsr2590
    Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal

    @Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2

  • vikash73439067
    vikash (@vikash73439067) reported from Hāora, West Bengal

    @YtSujeet @Paytmcare @palshobhitji Same problem

  • Deepaksinghyt
    Deepak Singh (@Deepaksinghyt) reported from Kolkata, West Bengal

    @Paytm @PaytmBank my account was blocked without any reason when i talked to support team they said because of fraudulent payment ur account blocked,but I am not doing any fraudulent payment, s team said right a email to Ahmedabad cybercid, i mailed them 7 days ago but no respo..

  • Prakash34423879
    Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @vijayshekhar @Paytmcare It has been more then 2 week I raisef a complaint and every time m getting same response . If Paytm can't help me please cancelled my application and send a email to me

  • anirbantw
    Anirban Das (@anirbantw) reported from Kolkata, West Bengal

    @Paytmcare @Paytm Please help me to update kyc for my wallet my gold subscription is paused for this.

  • avishome1
    Abhishome Banerjee🇮🇳 (@avishome1) reported from Kolkata, West Bengal

    @Paytmcare paytm postpaid not working for mobile recharges. Option to select postpaid on payment gateway not coming. 9804886028

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • suren_investing
    Surender Singh, CMT,FDP (@suren_investing) reported

    @vijayshekhar , your Paytm service sucks..if there are any frauds, nobody responds in either online chat an ur AI chat both has lower IQ than 5 Yr old..Please get u house in order on such simple issues before projecting on cutting-edge tech @Paytmcare

  • akshayrochani
    Akshay R. (@akshayrochani) reported

    @Paytmcare It has been more than 13+ Hours Still no response from your team. Is this type of support you provide @Paytmcare

  • Sandeepm881990
    Sandeep Malhotra (@Sandeepm881990) reported

    @Paytmcare Hi Ria, What is my fault here, and why Paytm allow such kind of fraud operators to list their name on paytm, I don't know the operator I booked my tickets via Paytm and I have not get the service for which I paid, so should get refund or else I will escalate to higher level

  • Prince97755897
    Masti Patna (@Prince97755897) reported

    @Paytmcare bad customer service

  • diliptripathy
    Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported

    @Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .

  • BharatKaSikh
    Bharat Ka Sikh (@BharatKaSikh) reported

    @paytm @paytmcare Your service is a disgrace. No option to cancel the Soundbox, customer care is nothing but AI, I receive calls from you those are AI too. Stop forcing unwanted charges. Cancel it now before I smash this useless box.

  • Sharad_N_D
    Sharad.N (@Sharad_N_D) reported

    @PaytmBusiness @Paytmcare @vijayshekhar Hello Team, Waiting for a long time, could you please provide an update on my issue? On priority basis please

  • VikasYadavA2Y
    Vikas Yadav (@VikasYadavA2Y) reported

    Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.

  • 78sudhir
    sudhir (@78sudhir) reported

    @PaytmBusiness @Paytmcare @Paytm kot bhi paytm business app or Paytm soundbox use me nhi le,ye payment settlement time se nhi karte or customer service centre per baat karne par bhi koi solution nhi nikalte,total collection money ko hold pe dal dete h

  • saini_69
    Parvinder Singh* (@saini_69) reported

    @Paytmcare Paytm lite is not working