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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Paytm

Paytm is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Piyushjha2k21
    Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal

    @Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.

  • aditya_2631
    Aditya Gupta 🇮🇳 (@aditya_2631) reported from Kolkata, West Bengal

    @PaytmMoney @Paytm @SEBI_India Transaction ID- P-MF-AXSMF-K-080919-336679 The fund has not been alloted Since more than a week and the customer support hardly cares even after following up and raising issue everyday.

  • saikatsaha
    Saikat Saha (@saikatsaha) reported from Kolkata, West Bengal

    @Paytmcare I had bought two movie tickets today using MVFLIGHT promo code. Not able to apply the voucher for the domestic flight ticket. Spoke to 4 customer care associates and still issue lingers. #PayTM

  • BikramR53720305
    Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @vijayshekhar @Paytm @Paytmcare On 4th August I paid my axis Bank credit card bill via Paytm,but amount debited from my a/c but not credited to axis Bank credit card,who is liable for late penalty & interest.stop making fool to customer.

  • ritorbandco
    Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • iAmSaugata
    Saugata Datta (@iAmSaugata) reported from Hāora, West Bengal

    @Paytmcare I know it is fake, as I am quite familiar with this type of common scam, but not everyone can recognise. Please do something to get this number down immediately, else some of your customers will loose this money soon. #FakePayTm

  • mcrandeep
    Randeep Singh (@mcrandeep) reported from Kolkata, West Bengal

    @Paytm care do I even care you have educated Rs 1000 from my wallet and the issue has not been resolved and you think we are fools

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare To hell with your 24*7 support I'm not getting my cashback resolution now for 4 days! No fruitful replies, no resolution, no resolving the issue, no support over all!!!! Absolutely pissed off with your service!

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytmcare Provided all the details required. Requested to kindly resolve the issue.

  • vikash73439067
    vikash (@vikash73439067) reported from Hāora, West Bengal

    @Paytmcare @Mashuk7432 My Paytm merchant account 9836986129 blocked by 15/07/2022 Reason I accept money my shop QR code previous month some amount this is a part of the fraud transaction But I provide service and This bill against this invoice but my account can't unblock

  • amriitmanthan
    Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytm All the details are already being provided but still the issue has not been resolved

  • hellorajdeep
    Kash (@hellorajdeep) reported from Kolkata, West Bengal

    @Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?

  • sagarimb
    SAGAR DAS (@sagarimb) reported from Pānchuria, West Bengal

    @Paytmcare @Paytm unable to change password by calling to customer care. Everytime it shows due to technical issue unable to take request

  • Dipanka30876850
    Dipankar Mitra (@Dipanka30876850) reported from Kolkata, West Bengal

    @paytminsider @Paytm @Paytmcare please help me, looks like some cheating is going on. I bought 1 online tickets for Durga Puja 2022 Kolkata and opted for home delivery but it hasn’t been delivered yet. Ticket no.: P9NRRS . Its not dispatched yet. please help me

  • ReyaanshVerma
    Gopal Kumar Burman (@ReyaanshVerma) reported from Hāora, West Bengal

    Dear @paytm i want to close my PAYTM BANK ACCOUNT also POSTPAID service. Their are no option to close this services in the application why? I have already consulted your executive but they r also misleading me as u. @jagograhakjago @RBI

  • AsifAsifu04
    Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal

    @sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame

  • VikramAgarwal6
    CA Vikram Agarwal 🇮🇳 (@VikramAgarwal6) reported from Hāora, West Bengal

    @Paytmcare @PaytmMoney not working!! Orders not showing

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • birajghosh3
    Biraj Ghosh (@birajghosh3) reported

    @Paytmcare i need help closing my bank account but I am unable to do so through support. Can you help me close my paytm payments bank account? I can DM you more details.

  • Astha02singh
    Astha (@Astha02singh) reported

    @Paytmcare 200011294603 Still not resolved.. i think ya all need to focus on ur customer service rather than putting all ur moneys in ai . I think ya all have sacked ur employee coz I have dmed multiple times on insta n nobody is responding over there. @vijayshekhar

  • RHumberstonePT
    RHFitness (@RHumberstonePT) reported

    @Paytmcare Both my wife and I cannot login to the app we are both getting the blank white screen after receiving OTP. I have; -cleared cache -cleared data -updated the app -uninstalled/reinstalled -restarted my phone -tried by data and wifi. What the hell is happening?

  • TheRealDharm
    SaffronSoul (@TheRealDharm) reported

    @PAYTM @Paytmcare @PaytmBusiness This issue is still unresolved. I’m only receiving generic responses with no actual action. ₹1090 has been wrongly deducted despite fulfilling the offer conditions. I need an immediate refund & clear resolution, not automated replies. Please resolve within 48 hours, or I will escalate this matter further. Kindly treat this as urgent.

  • Avik24
    Mr Avik Panda (@Avik24) reported

    @Paytmcare still the error highlighted not fixed not able to pay the bill shame on @Paytm

  • arif_khan_48
    arif khan ❣️❣️ (@arif_khan_48) reported

    @Paytmcare Hi Will you tell me something, where did the money go, when will it come, what is the service, if you want to provide such service then close Paytm.@Paytm @Paytmcare

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @Paytm @jitendra_j60875 Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • ManishMaloo9
    Manish Maloo (@ManishMaloo9) reported

    Hi @Paytmcare I m not able to receive money in my Paytm payment bank plz help me

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness @Paytmcare they dont have customer care, worst AI bot, not able to understand queries, only few Automated reply, worst, worst worst company, dont go with paytm

  • Amitadarsh17
    Amit vashist (@Amitadarsh17) reported

    @Paytmcare Still My issue is unresolved. why you are not doing anything @IRCTCofficial What going on can you please check this vendor they are not replies please your intervention is mandatory now @AshwiniVaishnaw