Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Mobile App and Login.
- Mobile App (67%)
- Login (33%)
The latest reports from users having issues in Kolkata come from postal codes 700054 and 700001 .
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Paytm outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 11 days ago |
|
Kolkata
|
Login | 13 days ago |
|
Kolkata
|
Mobile App | 24 days ago |
|
Kolkata
|
Transactions | 1 year ago |
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Kolkata
|
Transactions | 1 year ago |
|
Kolkata
|
Mobile App | 2 years ago |
Community Discussion
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Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Dilip Kumar Singh (@dilumona) reported from Pānchuria, West Bengal@Paytmcare When it was started it says this offer is not active yet @SBICard_Connect sbimovie promocode is not working they are making false advertisement..
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@vijayshekhar @Paytm @Paytmcare On 4th August I paid my axis Bank credit card bill via Paytm,but amount debited from my a/c but not credited to axis Bank credit card,who is liable for late penalty & interest.stop making fool to customer.
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than four days ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than four day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!Please check my DM
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Anirban Das (@anirbantw) reported from Kolkata, West Bengal@Paytmcare @Paytm Please help me to update kyc for my wallet my gold subscription is paused for this.
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Shailesh (@skvn10) reported from Kolkata, West Bengal@Paytm Amount transfered to my friend has not been credited. Contacted Toll free number. Email reply shows you are no longer responds to such communication!!! There is no help from your App either.
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Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal@Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare To hell with your 24*7 support I'm not getting my cashback resolution now for 4 days! No fruitful replies, no resolution, no resolving the issue, no support over all!!!! Absolutely pissed off with your service!
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Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal@Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.
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Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal@vijayshekhar @Paytmcare It has been more then 2 week I raisef a complaint and every time m getting same response . If Paytm can't help me please cancelled my application and send a email to me
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Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal@Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal@Paytmcare @Paytm @PaytmBank @paytmbankcare @PaytmMoney Hey @UnitedBankTweet Pls solve my issue immediately refund my money back.
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Seraph (Shilpi Roy) (@SepiaBose) reported from Ghusuri, West Bengal@Paytmcare I am going to raise this issue to a superviser, if I don't get a response within five more minutes
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Satya Jaiswal 🇮🇳 (@iamsatyajaiswal) reported from Kolkata, West BengalWhy my BOI account is not Working on PayTm @Paytm @Paytmcare
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Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal@Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly
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prasanjitshaw (@prasanjitshaw) reported from Kolkata, West Bengal@Paytmcare please help me to change my paytm payments Bank account from current to savings...
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Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal@sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame
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vikash (@vikash73439067) reported from Hāora, West Bengal@YtSujeet @Paytmcare @palshobhitji Same problem
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Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West BengalWhen I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏
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Kash (@hellorajdeep) reported from Kolkata, West Bengal@Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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bhawna (@bhawna2212) reported@Paytmcare It's been more than 20 days and issue is unresolved...what to do ?? @Paytm
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Shah Alam (@realshahalam) reported@Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.
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Kaithi (@jiobasha) reportedDear @Paytm @HMRLHydMetro, I made a ₹500 UPI payment at Erragadda Metro Station counter today (17 Jul 2026, 10:31 AM). The Paytm POS machine showed "Payment Failed", but the amount was debited successfully from my SBI account through BHIM UPI. Transaction ID: 103130717411 The counter staff informed me that the refund may take up to 1 week, but I request an immediate refund as the transaction failed at the merchant's machine. Kindly look into this urgently and help resolve the issue at the earliest. Thank you.
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Avijit Das 🇮🇳 (@Avijit_Das) reportedI have recently changed the sim (same number) and paytm can't verify it for last 2 days. Your sms arrive late and by that time it is locked already. All other UPI apps are working fine. @Paytmcare
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🇮🇳 Indraवर्धन 🇮🇳 (@indra_agrawal) reported@Paytmcare sound box not working, no response from your side , no real person on call
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Mohd Naseem (@naseemjaved_313) reportedHey @Paytm @Paytmcare, I am facing an issue while logging into my app. Even after entering the correct OTP, the app shows a "wrong OTP" or submission error. Please fix this login glitch at the earliest.
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Vaibhav singh (@Vaibhav64952156) reported@abcapital Very disappointed. I want to foreclose my loan, but my support ticket was closed without resolving the issue. No callback or guidance received. Kindly assist me with the foreclosure process. @Paytm
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Dheeraj Rajawat (@Dh83150Dheeraj) reported@Paytm why I am notable to connect customer care my 4500rs extra deduct
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Mohd Samsuddin (@Samsud_) reported@Paytmcare @Paytm even when customer care called the moment I said I wanted to deactivate the Soundbox the call was disconnected. Another representative called back I explained everything again and I was told the issue was resolved but nothing was actually done I'm still being charged every month