Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Haresh. Kripalani (@KripalaniHaresh) reported from Kolkata, West Bengal@Paytmcare paytmforbusiness is shutting down itself within 15 seconds from past few days in iphone 6. I have reinstalled but still the problem exist. There seems to be a bug, whereas the normal paytm works fine
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Sumit Kumar Nag (@sumit_218) reported from Hāora, West Bengal@Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.
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vijay kumar (@iamvijaykkumar) reported from Kolkata, West Bengal@Paytmcare Please try to revert as soon as possible so i can send it again to his working upi
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West BengalToll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]
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Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal@Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!
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Saikat Saha (@saikatsaha) reported from Kolkata, West Bengal@Paytmcare I had bought two movie tickets today using MVFLIGHT promo code. Not able to apply the voucher for the domestic flight ticket. Spoke to 4 customer care associates and still issue lingers. #PayTM
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Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West BengalThanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.
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Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal@Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare
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Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West BengalWhen I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏
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Avijit Saha (@avijit4love) reported from Pānchuria, West Bengal@Paytmcare i am having an issue with an order id. Kindly help me out.
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Aditya Gupta 🇮🇳 (@aditya_2631) reported from Kolkata, West Bengal@PaytmMoney @Paytm @SEBI_India Transaction ID- P-MF-AXSMF-K-080919-336679 The fund has not been alloted Since more than a week and the customer support hardly cares even after following up and raising issue everyday.
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Abhishek Bhattacharya (@abhishek_RISHRA) reported from Kolkata, West Bengal@Paytmcare no step/actions initiated from paytm end, to resolve the issue. Aditya Birla Finance company still continuing their threat calls and misbehaving on behalf of Paytm Postpaid. also DM the issue to @Paytmcare
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shazia ali (@shazia4618) reported from Kolkata, West Bengal@zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.
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Seraph (Shilpi Roy) (@SepiaBose) reported from Ghusuri, West Bengal@Paytmcare I am going to raise this issue to a superviser, if I don't get a response within five more minutes
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Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal@Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?
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Shrenik (@Shrenik0606) reported from Kolkata, West Bengal@Paytm Hi. My paytm account no 9831784605 has been blocked from last two days due to reasons for which I have already sent several replies. Please help me out
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare @Paytm @Paytmcare I had raised an issue more than four days ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!
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Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal@Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.
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Satya Jaiswal 🇮🇳 (@iamsatyajaiswal) reported from Kolkata, West BengalWhy my BOI account is not Working on PayTm @Paytm @Paytmcare
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Anindya Das (@AmiAnindya1989) reported from Kolkata, West Bengal@Paytm I recieved a promotional message from #paytm where I provided my login details and then I was advised to share the same with 10 contacts. After doing that I was advised to download '4 fun' app and sign up to earn 1000 in my apaytm wallet. I have not got that yet!!
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Hsakiv (@bored_manus) reported@Paytmcare @PaytmMoneyCare @PaytmMoney what kind customer support do you have for your product? you have a number which is busy (for more than 2 hrs) you create an internal ticket which no one responds to. you mark the withdrawal request complete without tranfering the money.
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Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported@Paytmcare @Paytmcare This is not acceptable. A generic response without resolution doesn’t help. My money is already debited, but the service is not delivered. I need a clear update with a timeline for resolution immediately. If this is not resolved within 24 hours, I will escalate this
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Hemang Patil (@HemangPatiltwit) reportedHey @Paytm @Paytmcare Unable to login to my Paytm account for the last 1 week. It constantly says Verification Failed and there is no proper customer care or support option available. Tried everything already. Need urgent help to access my account. #Paytm #PaytmSupport
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dan mahachi (@DanMahachi) reported@Paytmcare Order ID :26665125495 This is a reminder to let you know of my pending refund which has been processed already by the airline....yet you haven't given me my refund l have asked for assistance for over a month now since 15 May fix this or else am resorting to legal action
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CA Tushar Agarwal (@itstashuu) reportedWorst customer support @Paytm . I have an open ticket since 12 April 2026, my issue is not resolved. Upon asking about the escalation matrix, paytm has now stopped responding on the support chat as well This is truly unacceptable. They do not have any number to call to as well.
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Vikash singh (@vikash_sin41545) reported@SchinSrivastava same issue .. @Paytmcare not supportive
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Chanoo (@Abhishe96549233) reportedThey will make you wait 15 days saying it will be resolved and then they want help with resolution and will neither reply to your message and the tickets to will be closed giving irrelevant reasons. Prefer @PhonePe @Paytm but avoid using @MobiKwik guys
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Prashant Jain (@jain_saabh) reported@Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.
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Manas KJ 🇮🇳 (@kj_manas) reported@Paytmcare @Paytm you have one of the worst in-app help system. There is no way to reach out to you on call for support. I have been one of the earliest users or Paytm & have stick to this app for UPI & all of my needs but did not expect poor support, kindly reach out to me asap
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g_abey (@Abeygeorge14) reported@Paytmcare @Paytm @AkasaAir I made a flight booking with akasa air but the booking is still in pending state and no update has been provided yet. Could you please help with this? Booking ID - 26928117747 and Transaction id: 27801844923