Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 11/29/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Transfer (33%)

    Transfer (33%)

  3. Mobile App (17%)

    Mobile App (17%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • deepchoudhuri02 Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    @nhidcl @NHAISocialmedia @Paytm @paytmbankcare @Paytmcare @OfficeOfNG @nitin_gadkari Yesterday I travelled through Dankuni Toll Plaza, I was having Fastag but there the Toll employees told me that the Fastag is not working then I had to pay manually Rs 125 Up/Down Journey [1]

  • KripalaniHaresh Haresh. Kripalani (@KripalaniHaresh) reported from Kolkata, West Bengal

    @Paytmcare paytmforbusiness is shutting down itself within 15 seconds from past few days in iphone 6. I have reinstalled but still the problem exist. There seems to be a bug, whereas the normal paytm works fine

  • avijit4love Avijit Saha (@avijit4love) reported from Pānchuria, West Bengal

    @Paytmcare @Paytm unable to apply paytm first credit card. Error shows customer not whitelisted.

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • surajitbiswas1 Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West Bengal

    Thanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.

  • siddhantjoshind Siddhant Joshi (@siddhantjoshind) reported from Kolkata, West Bengal

    @Paytm Service is useless from morning I'm trying to contact @Paytmcare but there's no way to talk the the customer care or any email I'd to mail them. Facing a serious glitch with my account and its irritating when you don't get legit service.

  • BiswaRockz_1990 Biswajit Das (@BiswaRockz_1990) reported from Kolkata, West Bengal

    @Paytmcare Form last 2 days I had requested for a solution to my problem of not getting seat confirmation of IMAX first cut. The replies received from your end didn't provide any solution. Today was the last day to get my seat confirmation. Feeling fed up I am quitting Paytm.

  • The_AdityaSM Aditya Sekhar (@The_AdityaSM) reported from Kolkata, West Bengal

    Too much slow delivery process in @PaytmMall, irritating! I've ordered an item in 14 th sept. 11.00 am but still not shipped! Strange.! Current status :- order placed. Please gear up @Paytm. Its festival time yaar!!!

  • dilumona Dilip Kumar Singh (@dilumona) reported from Pānchuria, West Bengal

    @Paytmcare When it was started it says this offer is not active yet @SBICard_Connect sbimovie promocode is not working they are making false advertisement..

  • deepchoudhuri02 Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    Toll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]

  • aditya_2631 Aditya Gupta 🇮🇳 (@aditya_2631) reported from Kolkata, West Bengal

    @PaytmMoney @Paytm @SEBI_India Transaction ID- P-MF-AXSMF-K-080919-336679 The fund has not been alloted Since more than a week and the customer support hardly cares even after following up and raising issue everyday.

  • iAmSaugata Saugata Datta (@iAmSaugata) reported from Hāora, West Bengal

    @Paytmcare I know it is fake, as I am quite familiar with this type of common scam, but not everyone can recognise. Please do something to get this number down immediately, else some of your customers will loose this money soon. #FakePayTm

  • BkS010p Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly

  • avijit4love Avijit Saha (@avijit4love) reported from Pānchuria, West Bengal

    @Paytmcare i am having an issue with an order id. Kindly help me out.

  • vpsr2590 Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal

    @Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2

  • mcrandeep Randeep Singh (@mcrandeep) reported from Kolkata, West Bengal

    @Paytm care do I even care you have educated Rs 1000 from my wallet and the issue has not been resolved and you think we are fools

  • ntsnitishgupta Nts Nitish Gupta (@ntsnitishgupta) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PhonePeSupport @PhonePe_ @AmazonHelp @amazonIN Please help me on above issue.

  • bipraysaha BIPRAY KUMAR SAHA (@bipraysaha) reported from Kolkata, West Bengal

    @Paytmcare No body help me regarding my issue .My phone number 9434165777

  • harshdg007 Baatdaphakk (@harshdg007) reported from Kolkata, West Bengal

    @Paytmcare No need now coz i have deleted the app now nd won’t use it any further coz:- Paytm app on ios is the worst performing app, it hangs up abt 2-3 times everytime u open Ur rules abt kyc are stupid, i have never done my kyc this way even for a bank Still kyc nt cmplte cz of server

  • AsifAsifu04 Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal

    @sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • newabinash abinash swain (@newabinash) reported

    @Paytm It has been more than a year, I am still waiting for my refund. Query Ref No. 184305666 I have been informed that AirIndia has transferred refund to Paytm, So whats stopping you to transfer it to a customer waiting for a year??

  • anjeetkumar Anjeet Kunwar (@anjeetkumar) reported

    @PMOIndia @Paytmcare @PaytmCybercell kindly help me in this Covid situation I need to use my Paytm due to my device blocked I’m unable to use if required I can share required docs as we 5 friends LEaving in PG using Paytm through same device that’s why my device blocked helpme🙏🏽

  • shrshah64 shrshah64 (@shrshah64) reported

    188955949 support id Transferred 3016, failed after 2 days. Paytm said amount received by beni. Beni didn't recieve. Your support asked statement from 28-30.. shared both passbook photo and whatsapp banking screenshot. Now saying share another date.. it's harrasment @Paytmcare

  • abinjoseph121 abin (@abinjoseph121) reported

    @Paytm Problem in video kyc

  • mpravinshukla pravin shukla (@mpravinshukla) reported

    @Paytm @Paytmcare @PaytmBank I want my statement from 2017 to till date and i was trying to get from application but unable to do so please help.

  • RonakChitalia3 Ronak Chitalia (@RonakChitalia3) reported

    @vijayshekhar Do you have any integrity? @Paytm has been sitting on my money for 3 months now. Is your company that complacent and ignorant? Process my refund so I can say good riddance to your god awful company. Reference: 187320092. "Refund pending with airline" is not an acceptable reply

  • B00Path1 B00PATHI (@B00Path1) reported

    @Paytmcare I don't remember I have an account with Paytm but I am getting a OTP to my mobile number but I am unable to complaint to customer due to my number not registered. I would like to know why I am getting OTP. If my mobile registered, I would like to close it.

  • Umarhaleem3Umar Fraternity Knight (@Umarhaleem3Umar) reported

    @Paytmcare your timeline given is already exhausted and now it's 2 months still the refund hasn't been initiated. pathetic Customer service, still customers are suffering from this Scam you guys are doing, not refunding customers hard earned money. @vijayshekhar See the beauty.

  • AshishK26840947 Ashish Kumar (@AshishK26840947) reported

    @Paytm Dear PAYTM ! May I know the reason why I am not able to login using my mobile number yet !! Everything qorking fine qith other number. 7 days NO HELP!!

  • RISHIKESHPATEL2 RISHIKESH KR. PATEL (@RISHIKESHPATEL2) reported

    @sktexypnos @Paytm @airasia Paytm has no care and value of their customer. They are harrasing thier clients. We should stop using paytm for any of transaction. My flight cancellation fund of last still has not received as of now.