Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 02/27/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • iAmSaugata Saugata Datta (@iAmSaugata) reported from Hāora, West Bengal

    @Paytmcare I know it is fake, as I am quite familiar with this type of common scam, but not everyone can recognise. Please do something to get this number down immediately, else some of your customers will loose this money soon. #FakePayTm

  • vpsr2590 Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal

    @Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2

  • AsifAsifu04 Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal

    @sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • aditya_2631 Aditya Gupta 🇮🇳 (@aditya_2631) reported from Kolkata, West Bengal

    @PaytmMoney @Paytm @SEBI_India Transaction ID- P-MF-AXSMF-K-080919-336679 The fund has not been alloted Since more than a week and the customer support hardly cares even after following up and raising issue everyday.

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    @BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...

  • ntsnitishgupta Nts Nitish Gupta (@ntsnitishgupta) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PhonePeSupport @PhonePe_ @AmazonHelp @amazonIN Please help me on above issue.

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • ranabirspeaks Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏

  • rajansgpgi Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • siddhantjoshind Siddhant Joshi (@siddhantjoshind) reported from Kolkata, West Bengal

    @Paytm Service is useless from morning I'm trying to contact @Paytmcare but there's no way to talk the the customer care or any email I'd to mail them. Facing a serious glitch with my account and its irritating when you don't get legit service.

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • KripalaniHaresh Haresh. Kripalani (@KripalaniHaresh) reported from Kolkata, West Bengal

    @Paytmcare paytmforbusiness is shutting down itself within 15 seconds from past few days in iphone 6. I have reinstalled but still the problem exist. There seems to be a bug, whereas the normal paytm works fine

  • deepchoudhuri02 Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    Toll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]

  • Its_Raha Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • The_AdityaSM Aditya Sekhar (@The_AdityaSM) reported from Kolkata, West Bengal

    Too much slow delivery process in @PaytmMall, irritating! I've ordered an item in 14 th sept. 11.00 am but still not shipped! Strange.! Current status :- order placed. Please gear up @Paytm. Its festival time yaar!!!

  • deepchoudhuri02 Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    @nhidcl @NHAISocialmedia @Paytm @paytmbankcare @Paytmcare @OfficeOfNG @nitin_gadkari Yesterday I travelled through Dankuni Toll Plaza, I was having Fastag but there the Toll employees told me that the Fastag is not working then I had to pay manually Rs 125 Up/Down Journey [1]

  • surajitbiswas1 Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West Bengal

    Thanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.

  • ShortThirdMan SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal

    @Paytmcare Hey @PaytmFirst, the issue was solved before.

  • BkS010p Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • sarita_iam Sarita_Iam (@sarita_iam) reported

    @Paytm first you block Account then ask for the documents again then you dont find those documents clear enough then you ask for again and keep on doing this...then also No Action taken....worst customer service ever...#stopusingpaytm

  • sushant57565913 Sushant Srivastav (@sushant57565913) reported

    @Paytm do you have any server problem today

  • parveenskundu Parveen Kundu (@parveenskundu) reported

    You have blocked my paytm account I want to talk to regarding the same... Phone customer care services is very poor plz help 🙏 @9671117433 @Paytmcare @Paytm

  • Tadka_RJNitish Tadka RJ Nitish (@Tadka_RJNitish) reported

    After almost a week of waiting dear @Paytm you go to hell, stop all your ad campaigns because you are a company with no work ethics and costumer support. I’ll get my fastag from somewhere else. Lord save those who still have false faith in you.

  • ManasKa77730968 Manas Kapoor (@ManasKa77730968) reported

    @Paytmcare In the dm you have send that in your terms and conditions the prices were mentioned but it was not visible to me as a customer you are hiding the charges. @RBI @FinMinIndia

  • soni82_rakhi Rakhi (@soni82_rakhi) reported

    @Paytmcare , I want to close my Fastag, but ur Paytm app is not allowing me to do so. And above all there is no customer support. Ur service is pathetic.

  • THE_GEEK_KARTIC K Kartic (@THE_GEEK_KARTIC) reported

    @Paytmcare I am receiving an error stating "You have reached the monthly transaction limit for rent via credit card". Month of APRIL started today and I haven't done any transaction via PAYTM POSTPAID this month. Why am I receiving this error? Please help me.

  • mrsagarrr Sagar (@mrsagarrr) reported

    @Paytm @Paytmcare My app is not getting@loaded up... is there any technical issue going on with your servers?

  • VnvNavin Navin Venkat (@VnvNavin) reported

    @Paytm Yesterday I ordered an watch through Flipkart by completing the payment through Paytm. The amount was debited but the order was not placed. They are saying that the money was not recieved to Flipkart. Please help me

  • sakathlaunda Sakathlaunda 2.0 (@sakathlaunda) reported

    @Paytmcare Guys I am have really having a hard time with your customer support . Like to point I have given up 18001219700 is this even a valid number ??