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Paytm

Paytm down? Current status and problems in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Paytm

Paytm is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Transactions (40%)
  • 33% Mobile App (33%)
  • 13% Login (13%)
  • 7% Website (7%)
  • 7% Withdrawals (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • ranabirspeaks
    Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏

  • surajitbiswas1
    Surajit Biswas (@surajitbiswas1) reported from Pānchuria, West Bengal

    Thanks a ton @Paytmcare @KotakCares for the collaboration effort in resolving the issue. Received the refund safely. A big round of #applause to the folks who are working remotely to keep the BAU.

  • amriitmanthan
    Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • BkS010p
    Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly

  • AsifAsifu04
    Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal

    @sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame

  • deepchoudhuri02
    Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    @nhidcl @NHAISocialmedia @Paytm @paytmbankcare @Paytmcare @OfficeOfNG @nitin_gadkari Yesterday I travelled through Dankuni Toll Plaza, I was having Fastag but there the Toll employees told me that the Fastag is not working then I had to pay manually Rs 125 Up/Down Journey [1]

  • iAmSaugata
    Saugata Datta (@iAmSaugata) reported from Hāora, West Bengal

    @Paytmcare I know it is fake, as I am quite familiar with this type of common scam, but not everyone can recognise. Please do something to get this number down immediately, else some of your customers will loose this money soon. #FakePayTm

  • iam_the_Tanmoy
    Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    @BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...

  • ShortThirdMan
    SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal

    @Paytmcare Hey @PaytmFirst, the issue was solved before.

  • aditya_2631
    Aditya Gupta 🇮🇳 (@aditya_2631) reported from Kolkata, West Bengal

    @PaytmMoney @Paytm @SEBI_India Transaction ID- P-MF-AXSMF-K-080919-336679 The fund has not been alloted Since more than a week and the customer support hardly cares even after following up and raising issue everyday.

  • deepchoudhuri02
    Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    Toll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]

  • vpsr2590
    Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal

    @Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2

  • KripalaniHaresh
    Haresh. Kripalani (@KripalaniHaresh) reported from Kolkata, West Bengal

    @Paytmcare paytmforbusiness is shutting down itself within 15 seconds from past few days in iphone 6. I have reinstalled but still the problem exist. There seems to be a bug, whereas the normal paytm works fine

  • ntsnitishgupta
    Nts Nitish Gupta (@ntsnitishgupta) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PhonePeSupport @PhonePe_ @AmazonHelp @amazonIN Please help me on above issue.

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • kr_cool
    Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • rajansgpgi
    Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • iam_the_Tanmoy
    Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • jamess3973
    Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • Its_Raha
    Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Arunav2904
    Arunav kumar (@Arunav2904) reported

    @Paytmcare @Paytm My patym wallet is not working from many days.

  • TrTxRAGE
    Vishnu Vs (@TrTxRAGE) reported

    @Paytmcare you're service is poor and the response is even worse. #paytm #paytmchorhai #paytmistheworst

  • sunnykarnani89
    Sunny Karnani (@sunnykarnani89) reported

    I have been trying to close my PayTm Bank Savings account from the past 6 months. But folks at PayTm, refuse to help me out. And what’s worse is, my raised ticket automatically gets closed without any intimation. @Paytm @Paytmcare @PaytmBank I WANT TO CLOSE MY ACCOUNT!!!

  • parvchichu
    Parvma (@parvchichu) reported

    @Paytm having issues with sending payments through scan..Since last two days

  • DEEPANS53695695
    DEEPANSHU GAUR (@DEEPANS53695695) reported

    @PaytmPostpaid_ i have made repayment of 75 and Paytm has confirmed the payment and you have not updated due to make Fraud of coustumer you have not updated the bill and now you have charge the convience fees i will raised this issue to RBI and consumer court @Paytm

  • manishsarawgi11
    manish sarawgi (@manishsarawgi11) reported

    Worst service of google pay.most of the time payment not setteled immidiatly.@GooglePayIndia @PhonePe @Paytm

  • THE_GEEK_KARTIC
    K Kartic (@THE_GEEK_KARTIC) reported

    @Paytmcare I am receiving an error stating "You have reached the monthly transaction limit for rent via credit card". Month of APRIL started today and I haven't done any transaction via PAYTM POSTPAID this month. Why am I receiving this error? Please help me.

  • MohammadHifzaan
    Mohammad Hifzaan (@MohammadHifzaan) reported

    @Paytm server is down today ?

  • tusharsingh9135
    Tushar Singh (@tusharsingh9135) reported

    @Paytm @Paytmcare @abfinance Hi team,have been using paytm postpaid service for months but still not upgraded to delite. Kindly upgrade me to delite so that I can continue using as I can't pay convenience fee every month from now on.

  • ArjunKu95680702
    Arjun Kumar (@ArjunKu95680702) reported

    @paytmbankcare @Paytmcare @vijayshekhar My ticket number - 3163952308 My register mobile number is +918560033519 My paytm wallet account already closed 30 march My Paytm wallet money 636rs already deducted still not received money my state Bank of India (SBI) Help me