Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 12/17/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Community Discussion

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kaziTina4 Faruk sk (@kaziTina4) reported from Kolkata, West Bengal

    @BCCI @Paytm I also have Paulie. So I can't walk normally. I can't run. I find it difficult to sit down. Please help me with my polio treatment. Help save my life I want to live normally.

  • Prakash34423879 Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @Paytmcare How much time will take to resolve customer complaint

  • Shubham38369585 Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytm @Paytmcare I had raised an issue more than a day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • ritwika_sur97 Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.

  • MdSadeque2 Md Sadeque (@MdSadeque2) reported from Kolkata, West Bengal

    I am facing an issue from last 2-3 weeks. I tried alot to change the pin but it is getting error. Chatting with executive from a long time but no one is helping me out. @Paytm @Paytmcare Please help me on this on a priority base @vijayshekhar

  • anmolagrawal95 Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal

    @Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare

  • m_ukesh01 Mukesh kumar (@m_ukesh01) reported from Hāora, West Bengal

    @Paytm @PaytmMoney @Paytmcare My money not transfer my account not show paytm walled Poor process paytm comapny Pls resolve my issue urgent basis

  • tanay__007 TANAY BHATTACHARJEE (@tanay__007) reported from Pānchuria, West Bengal

    I really do not understand that the money has been transferred from the same Paytm bank account to Paytm Postpaid but still the amount is not showing in postpaid transaction history. I want to close this Paytm Postpaid account. Disgusting service. @Paytm @paytmbankcare @Paytmcare

  • Swadeshpattnaik Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal

    @Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!

  • I__Argha argha.bit (@I__Argha) reported from Kolkata, West Bengal

    @PaytmBank @Paytmcare Ticket number: 3127688013 Had raised the issue on 25th November, today is 30th nov. Still not yet resolved!!! Was my ₹500 totally forfeited??? If in next 5 days you won't refund me, you have to compensate₹100 everyday or else I'll goto consumer forum.

  • sumit_218 Sumit Kumar Nag (@sumit_218) reported from Hāora, West Bengal

    @Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.

  • AdityaB09255632 Aditya BAJPAI (@AdityaB09255632) reported from Kolkata, West Bengal

    I just got the best customer service reps and supervisor today while reaching out to Paytm. Really wonderful people. Really people centric. was told it all my fault, they were sarcastic and questioned my financial well being @Paytm @Paytmcare

  • Varun_jjwala Varun Jhunjhunwala 🇮🇳 (@Varun_jjwala) reported from Hāora, West Bengal

    @Paytm @Paytmcare Hello Paytm, I use the Postpaid facility of paytm. Today is the last date to pay the o/s but the system is not allowing to pay from any sources listed in my account showing suspicious bot and flagged my account. No help from 24/7 too. Plz assist

  • hellorajdeep Kash (@hellorajdeep) reported from Kolkata, West Bengal

    @Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?

  • ritwika_sur97 Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm horrible service by you people. Despite of giving all the details in box you people don't even bother to response. What kind of service you people are providing can you people just explain? It has been 14 days and I didn't get my refund. Is this a joke or what?

  • Shubham38369585 Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare To hell with your 24*7 support I'm not getting my cashback resolution now for 4 days! No fruitful replies, no resolution, no resolving the issue, no support over all!!!! Absolutely pissed off with your service!

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    @Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare

  • Prakash34423879 Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @vijayshekhar @Paytmcare It has been more then 2 week I raisef a complaint and every time m getting same response . If Paytm can't help me please cancelled my application and send a email to me

  • ArijitPaul97 ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West Bengal

    Hello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏

  • Piyushjha2k21 Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal

    @Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • RB_SIHAG RB (@RB_SIHAG) reported

    @Paytm Since you are not capable enough to handle issues related to Fastag because u have lousy people in support team. It would be batter to get rid off from us useless Fasttag. Kindly close my Tag, I will buy it from some reputed organization who cares for their customer.

  • skm503 S K Mohanty (@skm503) reported

    @Paytmcare is this a genuine customer care account of Paytm? I sent a DM on Thursday (3 days back) about a fraudulent paytm merchant. Absolute silence till now.

  • MarcusxAckerman Akshay (@MarcusxAckerman) reported

    @Paytm @Paytmcare @jagograhakjago Anyone planning to use paytm postpaid stay away. There's no proper customer support. Your payments won't update and these guys will screw up your cibil score. it's been 48 days now and still waiting for help. They just keep asking for more time.

  • NitinSadekar246 Nitin Sadekar.eth (@NitinSadekar246) reported

    @Paytmcare Problem not solved

  • itsmesp18 SP (@itsmesp18) reported

    @PaytmTickets @Paytm when will be Lot2 of #INDvsAUS 3rd T20 match tickets will be released?? Sorry to say #insider is **** app

  • Ramniwa03938414 Ramniwas Gupta (@Ramniwa03938414) reported

    @Paytmcare Dear Sir. We are unable to Receive Inward Money in Paytm bank Account.. It is showing Pending KYC.. Please solve my Issues. My paytm Payments bank Mob No :8909477040 Thanks

  • mahipal70071125 mahipal singh (@mahipal70071125) reported

    @Paytm please arrange to provide mail id to ask unauthorized transaction details by reference no...actually one paytm customer aaded money by my credit card in his account without any otp

  • mrdaysleeper Mr DaySleeper (@mrdaysleeper) reported

    Hey @Paytm why gold services or Down for a month did you try to scam people ?. Does one month need to check a issue does we living in a olden age ?. @RBI please always put your eyes on Paytm

  • deepak18849944 deepak (@deepak18849944) reported

    @Paytm @PaytmTravelCare If a customer needs to pay 700 as cancellation fee just for a minute then i seriously need to withdraw all my fixed deposits and merchant account in paytm seeing there is no customer service. In such scenario i think other provider could act better.

  • UdayBhaskarGup1 Uday Bhaskar Gupta (@UdayBhaskarGup1) reported

    @Paytmcare what is the customer care number