Paytm

Is Paytm down in Kolkata, West Bengal?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 12/08/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Community Discussion

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • shazia4618 shazia ali (@shazia4618) reported from Kolkata, West Bengal

    @zakir_bharti @Paytm @Paytmcare now a days we are facing lots of problems with transaction. Amount is getting deducted from the bank account but payment failed. Mere account se v paise kat gaye magar payment failed.

  • Piyushjha2k21 Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal

    @Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.

  • ArijitPaul97 ARIJIT PAUL (@ArijitPaul97) reported from Kolkata, West Bengal

    Hello @Paytm from yesterday i am facing an issue to receive the reward amount from @college_dunia in my #PaytmWallet Inspite of having complete KYC and a old customer how this type of problem arises??? I don't have any alternative no linked with Paytm so please solve ASAP 🙏

  • kaziTina4 Faruk sk (@kaziTina4) reported from Kolkata, West Bengal

    @BCCI @Paytm I also have Paulie. So I can't walk normally. I can't run. I find it difficult to sit down. Please help me with my polio treatment. Help save my life I want to live normally.

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • hellorajdeep Kash (@hellorajdeep) reported from Kolkata, West Bengal

    @Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?

  • MdSadeque2 Md Sadeque (@MdSadeque2) reported from Kolkata, West Bengal

    I am facing an issue from last 2-3 weeks. I tried alot to change the pin but it is getting error. Chatting with executive from a long time but no one is helping me out. @Paytm @Paytmcare Please help me on this on a priority base @vijayshekhar

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • ritwika_sur97 Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm horrible service by you people. Despite of giving all the details in box you people don't even bother to response. What kind of service you people are providing can you people just explain? It has been 14 days and I didn't get my refund. Is this a joke or what?

  • urwithrahuljain Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • AdityaB09255632 Aditya BAJPAI (@AdityaB09255632) reported from Kolkata, West Bengal

    I just got the best customer service reps and supervisor today while reaching out to Paytm. Really wonderful people. Really people centric. was told it all my fault, they were sarcastic and questioned my financial well being @Paytm @Paytmcare

  • gshreyasi Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • xfact AbhiB (@xfact) reported from Hāora, West Bengal

    @Paytmcare I hope you resolve the DOB validation issue soon.

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    @Paytm I really appreciate your service. But kindly have an Audit of your customers service. Just had an Video call for KYC verification. Horrible attitude of your staff the way he talked absolutely nonsense. Please take care @Paytm & @Paytmcare

  • anmolagrawal95 Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal

    @Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare

  • sumit_218 Sumit Kumar Nag (@sumit_218) reported from Hāora, West Bengal

    @Prafull_mbachai @Paytm Investors in Paytm IPO need support. The Promoters have already make money from the IPO.

  • I__Argha argha.bit (@I__Argha) reported from Kolkata, West Bengal

    @PaytmBank @Paytmcare Ticket number: 3127688013 Had raised the issue on 25th November, today is 30th nov. Still not yet resolved!!! Was my ₹500 totally forfeited??? If in next 5 days you won't refund me, you have to compensate₹100 everyday or else I'll goto consumer forum.

  • Swadeshpattnaik Swadesh Pattnaik (@Swadeshpattnaik) reported from Pānchuria, West Bengal

    @Paytm @PaytmBusiness @Paytmcare is your app down ? Can't access balance or add money. Get an error message - request timed out. Have to add money to fasttag purchased from you. How do I travel ? Your app and s going your IPO way !!!

  • ritwika_sur97 Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.

  • tirtha_mitra Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Smilerathor Rajesh Kumar Rathor (@Smilerathor) reported

    one of my friend format his phone, now he is not able to send more than some amount from his account, his KYC was already done before formatting the mobile. What should he do? Chat support is not visible for these types of issues.. @Paytm @Paytmcare #paytmupi

  • vivekrock vivek (@vivekrock) reported

    @paytmbankcare @Paytmcare my issue is not resolved yet i need a call assistance although i like your support but currently need a call assistance you can call me now i already shared my details in direct message

  • Anuragm84875870 Anurag mathur (@Anuragm84875870) reported

    @Paytm my all transactions done by paytm....its very very very convenient tool... then why paytm share is down....

  • homeharidwar Subhash (@homeharidwar) reported

    @Paytmcare Without understanding my problem, Thanks in advance. It's not resolved yet

  • nishkapadia nishit kapadia (@nishkapadia) reported

    @Paytmcare hi my ticket id is 3179363981 I have my account freeze due to mismatch details in kyc I m traveling and need paytm frequently can u pls solve issue urgent .my fast tag and all is linked with this number ..it wud be great help

  • theparthbudhdev Parth (@theparthbudhdev) reported

    @Paytm @vijayshekhar Paytm has one of the worst coustomer service I have complaint that one of the voucher code I bought was not working on pive mint app @livemint They are from day 1 (on 7th may) telling me only 1 thing that open link and manualy type the voucher code Continue

  • nikhilgrewal_ Nikhil Grewal (@nikhilgrewal_) reported

    @vijayshekhar I think you should work on hiring some good staff for the @Paytmcare @paytmbankcare . I had the worst experience with your team and they aren't even able to solve a problem from more than 1.5 month.

  • rowdya26 Rowdya26 (@rowdya26) reported

    @Paytm @Paytmcare @PaytmTravel this is such fraud app that i have been trying to cancel my bus ticket from jaipur to lucknow it is been processing from last night even i tried to connect customer care even they are picking up calls here is my pnr ZB220512185055

  • rajprincesaini RAJ SAINI (@rajprincesaini) reported

    @Paytmcare I must till the problem revolves on public tweet it's always and speedy taken care off. From past 1 week I am waiting for resolution after giving all the documents you asked still no solution. This is becoming a financial fraud now. @RBI @DelhiPolice

  • pal_tukun tukun pal (@pal_tukun) reported

    @Paytmcare @Paytmcare Customer care number 8001136713