Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, website and login.
Full Outage Map
- Paytm generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Mobile App and Login.
- The most recent signal from this area was received Jul 15, 10:22 PM GMT+5:30.
- Mobile App (67%)
- Login (33%)
The latest reports from users having issues in Kolkata come from postal codes 700054 and 700001 .
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Paytm
Paytm is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Paytm outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Mobile App | 20 hours ago |
|
Kolkata
|
Login | 3 days ago |
|
Kolkata
|
Mobile App | 14 days ago |
|
Kolkata
|
Transactions | 1 year ago |
|
Kolkata
|
Transactions | 1 year ago |
|
Kolkata
|
Mobile App | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Satya Jaiswal 🇮🇳 (@iamsatyajaiswal) reported from Kolkata, West BengalWhy my BOI account is not Working on PayTm @Paytm @Paytmcare
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Aditya Gupta 🇮🇳 (@aditya_2631) reported from Kolkata, West Bengal@PaytmMoney @Paytm @SEBI_India Transaction ID- P-MF-AXSMF-K-080919-336679 The fund has not been alloted Since more than a week and the customer support hardly cares even after following up and raising issue everyday.
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Siddhant Joshi (@siddhantjoshind) reported from Kolkata, West Bengal@Paytm Service is useless from morning I'm trying to contact @Paytmcare but there's no way to talk the the customer care or any email I'd to mail them. Facing a serious glitch with my account and its irritating when you don't get legit service.
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Baatdaphakk (@harshdg007) reported from Kolkata, West Bengal@Paytmcare No need now coz i have deleted the app now nd won’t use it any further coz:- Paytm app on ios is the worst performing app, it hangs up abt 2-3 times everytime u open Ur rules abt kyc are stupid, i have never done my kyc this way even for a bank Still kyc nt cmplte cz of server
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal@nhidcl @NHAISocialmedia @Paytm @paytmbankcare @Paytmcare @OfficeOfNG @nitin_gadkari Yesterday I travelled through Dankuni Toll Plaza, I was having Fastag but there the Toll employees told me that the Fastag is not working then I had to pay manually Rs 125 Up/Down Journey [1]
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Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal@AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West BengalToll in Cash, after Few hours I found that Rs 85 has been deducted frm my @Paytm Account by Dankuni Toll Plaza then Returning in the evening also in the Down Journey Rs 40 has been deducted again frm @Paytm ACC but I had already paid Rs 125 Up/Down Journey Toll Through Cash. [2]
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Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal@Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.
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Piyush Jha (@Piyushjha2k21) reported from Hāora, West Bengal@Paytmcare @SSCNIC I have Posted my problem since many days ago but still didn't received my money back. The transaction was made on 24 August To SSC regarding my form fillup amount deducted by Their transaction declined. Plz hlp I want my amount back.
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Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal@Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.
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Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal@Paytmcare To hell with your 24*7 support I'm not getting my cashback resolution now for 4 days! No fruitful replies, no resolution, no resolving the issue, no support over all!!!! Absolutely pissed off with your service!
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Shailesh (@skvn10) reported from Kolkata, West Bengal@Paytm All the details are already being provided but still the issue has not been resolved
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Varun Jhunjhunwala 🇮🇳 (@Varun_jjwala) reported from Hāora, West Bengal@Paytm @Paytmcare Hello Paytm, I use the Postpaid facility of paytm. Today is the last date to pay the o/s but the system is not allowing to pay from any sources listed in my account showing suspicious bot and flagged my account. No help from 24/7 too. Plz assist
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Seraph (Shilpi Roy) (@SepiaBose) reported from Ghusuri, West Bengal@Paytmcare I am going to raise this issue to a superviser, if I don't get a response within five more minutes
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Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal@Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare
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Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal@vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.
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Puloma M.Ganguly (@PulomaMGanguly) reported from Kolkata, West Bengal@Paytmcare plz help me on a urgent basis.I received a payment but it's showing that it will go to my bank account which I hv closed long ago n I want the money to be in my paytm wallet. Why there's no number where I can talk to customer care executive
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argha.bit (@I__Argha) reported from Kolkata, West Bengal@PaytmBank @Paytmcare Ticket number: 3127688013 Had raised the issue on 25th November, today is 30th nov. Still not yet resolved!!! Was my ₹500 totally forfeited??? If in next 5 days you won't refund me, you have to compensate₹100 everyday or else I'll goto consumer forum.
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Faruk sk (@kaziTina4) reported from Kolkata, West Bengal@BCCI @Paytm I also have Paulie. So I can't walk normally. I can't run. I find it difficult to sit down. Please help me with my polio treatment. Help save my life I want to live normally.
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Abhishome Banerjee🇮🇳 (@avishome1) reported from Kolkata, West Bengal@Paytmcare paytm postpaid not working for mobile recharges. Option to select postpaid on payment gateway not coming. 9804886028
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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प्रियदर्शन सूर्यवंशी (लाडला महाबली का) (@imsuryavanshi1) reported@Paytm @Paytmcare just order Pro 2 wireless from your offer section 99 store, but i don't need and payment also paid, i want cancel my order. but 99 store nuumber not working 9220248885 and whatsapp also not provided information, please see
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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SUBHA (@saske_in) reportedHi @Paytmcare @PaytmBusiness, I've permanently lost my registered mobile number for my Paytm Business QR account. I can't log in or contact support because the IVR only accepts calls from the registered number. Please help me update my mobile number after KYC verification.
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Vikas Yadav (@VikasYadavA2Y) reported@Paytmcare Hey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been 2 Month.
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Wrangler#@69 (@satwik16357) reported@Paytmcare you are the WORST. No ******* proper response, pieces of ****, *******, *************, ********, madarchod, rand app, chut ka app, gandu bhosdiwala
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singh ( MODI KA PARIVAR ) (@hindu_Sher_h) reported@Paytmcare plz help me fast
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sachin (@sachin_pandey_3) reported@Paytm @FlixBus 10 days. Zero accountability. Zero response. Zero resolution. Your customer support exists only to post polite replies in public while doing absolutely nothing afterward. I missed my journey because of your failure, and now you're ignoring me @Paytmcare #fraud
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naveendundigalla (@naveendkumar) reported@PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.
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Sandeep Sablok (@SandeepSablok) reported@PaytmBank @Paytm @Paytmcare Very poor service by paytm. Want to increase the limit call lodged since last 10 days no update.
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i mantesh yadav 🇮🇳 (@yadavmantesh01) reported@Paytmcare Thank you for the update. It's been 5 days already. Kindly coordinate with Airtel Payments Bank and resolve this issue at the earliest. I request a final resolution today. @Paytm @Paytmcare