Paytm

Is Paytm down in Kolkata, West Bengal?

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The latest reports from users having issues in Kolkata come from postal codes 700034.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kolkata, West Bengal 05/11/2025 04:20

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (65%)

    Transactions (65%)

  2. Mobile App (26%)

    Mobile App (26%)

  3. Login (6%)

    Login (6%)

  4. Website (3%)

    Website (3%)

Live Outage Map Near Kolkata, West Bengal

The most recent Paytm outage reports came from the following cities: Kolkata.

Loading map, please wait...
City Problem Type Report Time
IndiaKolkata Transactions
IndiaKolkata Transactions
IndiaKolkata Mobile App
IndiaKolkata Transactions
IndiaKolkata Transactions
IndiaKolkata Login

Community Discussion

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Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytm hi. I was supposed to receive 3000 from someone yesterday. Money was deducted from her wallet but I didn’t receive it till date. Kindly help.

  • bladeit Rana #Vaccinate💉 (@bladeit) reported from Kolkata, West Bengal

    This is so depressing. @Paytm @Paytmcare I am unable to change my debit card delivery address. It's taking my voter Id but I wish to change it to Aadhar & I cannot change it. Checking the entire IVR I figured it's useless. The same for my wife. Come on. Can you guys help?

  • tirtha_mitra Tirthankar Mitra (@tirtha_mitra) reported from Pānchuria, West Bengal

    @Paytm how do I lodge a complain of fraud? No email is given. I cld not reach customer service as OTP did not get generated. Someone tried to make a fraudulent transaction from my SBI acc through Paytm. You need to share details.

  • urwithrahuljain Rahul Jain (@urwithrahuljain) reported from Hāora, West Bengal

    @Paytmcare hi guys I am a kyc verified paytm merchant yesterday my acc is showing blocked. I have uploaded proofs on app but nothing happened pls help.

  • amriitmanthan Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @Paytmcare @Paytm is your application down? Not able to login, it shows verification failed!

  • impatharevikky imvikas (@impatharevikky) reported from Kolkata, West Bengal

    @Paytm i have massage in paytm of my froudulent amount in sbi card but not reply in paytm please help us

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Surbhi12048919 @Paytmcare @Paytm I have DMed paytm since 1.22 pm. Till now there has not been one reply. The customer care line isn’t working. Is this a scam?

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare My query reference id is 188112454. The refund was scheduled to be processed by 10th may 2021. Till now there isn’t an update. Nor have I received any sms stating need to share bank details to get the refund. Paytm customer care isn’t responding too. What do I do now?

  • Its_Raha Debabrata Raha (@Its_Raha) reported from Kolkata, West Bengal

    @AxisBank please resolve the issue as @Paytm said they hav not received the amount then why it was deducted?

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare "Authentication Error: Failed to validate user details. Please try again later" while trying to pay Electricity bill. Provider: WBSEDCL

  • kr_cool Rahul Kr Singh (@kr_cool) reported from Kolkata, West Bengal

    @vijayshekhar @Paytm @PaytmBank Sir, One of my colleague was cheated over phone yesterday and several transactions have been made from her accounts. Receiver's bank account no. is 919839579807 in paytm payment bank. Please help to resolve the issue and get her money back.

  • ritorbandco Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @Paytmcare hi. I was supposed to receive some money from another person’s wallet. It got stuck yesterday from the other person’s end. Can u help?

  • BikramR53720305 Bikram Roy (@BikramR53720305) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmTravelCare Raised a ticket for refund on 18th april. Till date not refund has been recieved. Everytime a fake promise is made. The last fake promise was it’ll be recieved by 10th may, 2021. Please look into the matter. Utterly disheartened by the service.

  • ranabirspeaks Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal

    Its really very pathetic, that people from @Paytmcare are not taking care about the problems of their customers. I was trying to call them since saturday evening but no response from them. I hope to get a reply here soon. 🙏

  • ShortThirdMan SWETANK M MOHANTY (@ShortThirdMan) reported from Kolkata, West Bengal

    @Paytmcare Hey @PaytmFirst, the issue was solved before.

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • jamess3973 Soumya Sinha (@jamess3973) reported from Pānchuria, West Bengal

    @Paytm @Paytmcare Previously to pay Electricity bill, WBSEDCL website used to charge transaction fee, Paytm didn't. Now, the tide have turned and it's the other way around.

  • rajansgpgi Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal

    @Paytm my Fastag has been damaged due to accident and front glass of car is broken. What to do?

  • gshreyasi Shreyasi Ghosh (@gshreyasi) reported from Kolkata, West Bengal

    Hi @Paytm my father has been facing several issues trying to pay his electric bill through your app. Amount has been deducted twice. Request a callback to resolve this.

  • iam_the_Tanmoy Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    @BeraSubhojeet @PaytmBank @Paytmcare My problem is solve now, thoug paytm customer service does not informative at all...

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MustafizAhmed13 Mustafiz Ahmed (@MustafizAhmed13) reported

    @Paytm @Paytmcare would care resolve my issue asap I am unable to transfer funds from my wallet to bank account. Reaching customer care has been a herculean task as you take ages to get connected and then get hung up. Ref ticket ID: 3122401206

  • austinmark4ever August (@austinmark4ever) reported

    @Mohan_0008 @Paytm @vijayshekhar I recommend you contact Trust_hacks on Instagram to resolve the issues that dude is really good

  • iamsanjaysharma CA SANJAY SHARMA 🇮🇳 (@iamsanjaysharma) reported

    @Paytmcare But what kind of convenience is that, when you haven't provided any service 🤔 and as per your policy convenience fee is non refundable when customer cancel, not you and your fraud partner @GoFirstairways canceled , that is a scam you both are running.

  • imrupinderbrar ਰੁਪਿੰਦਰ ਸਿੰਘ (@imrupinderbrar) reported

    @Paytm @RBI please help me. @PaytmBank ne mera fully kyc account ko block kr diya without koi reason btye

  • Nikhilr39125833 Nikhil raj (@Nikhilr39125833) reported

    @Ariz7star @Paytmcare Yes brother never use paytm postpaid service

  • AakashV87201866 Aakash Verma (@AakashV87201866) reported

    @Paytmcare i buy a insurance for my two wheeler on 28/09/2021 but still not got the soft copy.there is no such options in customer support messaging service not any call support for the issue. How i got this???? My order id 15301517442 @Paytm

  • hello_iam_kiran Kiran Kumar K (@hello_iam_kiran) reported from Rājendranagar, Telangana

    @SirImranAhmad @SahilBulla @Paytm Absolutely true. Phonepe's UI and mode of customer support (ticketing system) is so convenient, compared to other UPI based apps. But the fact is, I never got a chance to raise a ticket on Phonepe. Haha..

  • PtRohitGautam Rohit Gautam (@PtRohitGautam) reported

    So that I can claim this voucher now or refund the amount of INR 99.00 as there was no fault from my end since movie release was postponed due to pandemic. Really appreciate your timely support in this issue.@Paytm @PaytmTickets @Paytmcare

  • amrendra4all amrendra gupta (@amrendra4all) reported

    @Paytmcare Worse service. My account is blocked on diwali n i am unable to make any payment. Ruined my diwali as I am left with no money.

  • SharanL775 Sharan L (@SharanL775) reported

    @Paytmcare l have raised a ticket with id 3120583737 for my issues.but it's not solved.