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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Mobile App and Login.
  • 67% Mobile App (67%)
  • 33% Login (33%)

The latest reports from users having issues in Kolkata come from postal codes 700054 and 700001 .

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Paytm outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Mobile App 11 days ago
Kolkata Login 13 days ago
Kolkata Mobile App 24 days ago
Kolkata Transactions 1 year ago
Kolkata Transactions 1 year ago
Kolkata Mobile App 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • dilumona
    Dilip Kumar Singh (@dilumona) reported from Pānchuria, West Bengal

    @Paytmcare When it was started it says this offer is not active yet @SBICard_Connect sbimovie promocode is not working they are making false advertisement..

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @vijayshekhar @Paytm @Paytmcare On 4th August I paid my axis Bank credit card bill via Paytm,but amount debited from my a/c but not credited to axis Bank credit card,who is liable for late penalty & interest.stop making fool to customer.

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @Paytmcare I had raised an issue more than four days ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @Paytmcare I had raised an issue more than four day ago regarding cashback I received against a Flipkart order, and even shared coupons generated against it.. I just wanted you to help redeeming it I've got no effective resolution to the issue till now!!Please check my DM

  • anirbantw
    Anirban Das (@anirbantw) reported from Kolkata, West Bengal

    @Paytmcare @Paytm Please help me to update kyc for my wallet my gold subscription is paused for this.

  • skvn10
    Shailesh (@skvn10) reported from Kolkata, West Bengal

    @Paytm Amount transfered to my friend has not been credited. Contacted Toll free number. Email reply shows you are no longer responds to such communication!!! There is no help from your App either.

  • vpsr2590
    Vineet P S Rana (@vpsr2590) reported from Kolkata, West Bengal

    @Paytmcare But the customer care executive asked me to contact paytm since the recharge was done through third party. Let me how can get my refund back. I’ve already deactivated my paytm and now if this issue doesn’t solve I’ll stop using airtel as well.2/2

  • Shubham38369585
    Shubham Roy (@Shubham38369585) reported from Kolkata, West Bengal

    @Paytmcare To hell with your 24*7 support I'm not getting my cashback resolution now for 4 days! No fruitful replies, no resolution, no resolving the issue, no support over all!!!! Absolutely pissed off with your service!

  • ritwika_sur97
    Ritwika Sur (@ritwika_sur97) reported from Kolkata, West Bengal

    @Paytm I don't know what kind of service you people are providing. Since 12days you people are not giving the refund. I raisedmy query but no one responded. Wow..such an amazing service.

  • Prakash34423879
    Prakash Singh (@Prakash34423879) reported from Kolkata, West Bengal

    @vijayshekhar @Paytmcare It has been more then 2 week I raisef a complaint and every time m getting same response . If Paytm can't help me please cancelled my application and send a email to me

  • anmolagrawal95
    Anmol Agrawal 🇮🇳 (@anmolagrawal95) reported from Pānchuria, West Bengal

    @Paytmcare No response via DM to solve the query yet. Please help asap @Paytmcare

  • deepchoudhuri02
    Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal

    @Paytmcare @Paytm @PaytmBank @paytmbankcare @PaytmMoney Hey @UnitedBankTweet Pls solve my issue immediately refund my money back.

  • SepiaBose
    Seraph (Shilpi Roy) (@SepiaBose) reported from Ghusuri, West Bengal

    @Paytmcare I am going to raise this issue to a superviser, if I don't get a response within five more minutes

  • iamsatyajaiswal
    Satya Jaiswal 🇮🇳 (@iamsatyajaiswal) reported from Kolkata, West Bengal

    Why my BOI account is not Working on PayTm @Paytm @Paytmcare

  • BkS010p
    Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @Paytmcare I have tried but I guess there is some other issue I will share the error picture shortly

  • prasanjitshaw
    prasanjitshaw (@prasanjitshaw) reported from Kolkata, West Bengal

    @Paytmcare please help me to change my paytm payments Bank account from current to savings...

  • AsifAsifu04
    Asif Khan (@AsifAsifu04) reported from Kolkata, West Bengal

    @sultania7 @Paytm Same as usual.. Same problem..my paytm account.. Paytm data manipulate.. RSS team members.@vijayshekhar Godi media, SHAME shame

  • vikash73439067
    vikash (@vikash73439067) reported from Hāora, West Bengal

    @YtSujeet @Paytmcare @palshobhitji Same problem

  • iam_the_Tanmoy
    Tanmoy pal (@iam_the_Tanmoy) reported from Hāora, West Bengal

    When I contact customer care they also reply the same msg but did not mention what is the solution!!! Last 2days I can't make any money transfer through upi. My experience with @PaytmBank is really very bad after this problem. @Paytmcare plz slove my problem ASAP 🙏🙏🙏

  • hellorajdeep
    Kash (@hellorajdeep) reported from Kolkata, West Bengal

    @Paytmcare @Paytm I paid the amount for the booking of train tickets for 2 people, but it wasn't confirmed due to a password problem. Thus how much time will it take to get the amount refunded to my bank account?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • diliptripathy
    Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported

    @Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .

  • bhawna2212
    bhawna (@bhawna2212) reported

    @Paytmcare It's been more than 20 days and issue is unresolved...what to do ?? @Paytm

  • realshahalam
    Shah Alam (@realshahalam) reported

    @Paytmcare I need your help with closing my merchant soundbox. Tried calling and email but they aren't working.

  • jiobasha
    Kaithi (@jiobasha) reported

    Dear @Paytm @HMRLHydMetro, I made a ₹500 UPI payment at Erragadda Metro Station counter today (17 Jul 2026, 10:31 AM). The Paytm POS machine showed "Payment Failed", but the amount was debited successfully from my SBI account through BHIM UPI. Transaction ID: 103130717411 The counter staff informed me that the refund may take up to 1 week, but I request an immediate refund as the transaction failed at the merchant's machine. Kindly look into this urgently and help resolve the issue at the earliest. Thank you.

  • Avijit_Das
    Avijit Das 🇮🇳 (@Avijit_Das) reported

    I have recently changed the sim (same number) and paytm can't verify it for last 2 days. Your sms arrive late and by that time it is locked already. All other UPI apps are working fine. @Paytmcare

  • indra_agrawal
    🇮🇳 Indraवर्धन 🇮🇳 (@indra_agrawal) reported

    @Paytmcare sound box not working, no response from your side , no real person on call

  • naseemjaved_313
    Mohd Naseem (@naseemjaved_313) reported

    Hey @Paytm @Paytmcare, I am facing an issue while logging into my app. Even after entering the correct OTP, the app shows a "wrong OTP" or submission error. Please fix this login glitch at the earliest.

  • Vaibhav64952156
    Vaibhav singh (@Vaibhav64952156) reported

    @abcapital Very disappointed. I want to foreclose my loan, but my support ticket was closed without resolving the issue. No callback or guidance received. Kindly assist me with the foreclosure process. @Paytm

  • Dh83150Dheeraj
    Dheeraj Rajawat (@Dh83150Dheeraj) reported

    @Paytm why I am notable to connect customer care my 4500rs extra deduct

  • Samsud_
    Mohd Samsuddin (@Samsud_) reported

    @Paytmcare @Paytm even when customer care called the moment I said I wanted to deactivate the Soundbox the call was disconnected. Another representative called back I explained everything again and I was told the issue was resolved but nothing was actually done I'm still being charged every month