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Reliance Jio outages and service status in Sūrat, Gujarat

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 9, 11:56 PM GMT+5:30.
  • 71% Internet (71%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)

The latest reports from users having issues in Sūrat come from postal codes 395007 and 394107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 3 hours ago
Sūrat Total Blackout 2 days ago
Sūrat Internet 7 days ago
Sūrat Wi-fi 13 days ago
Sūrat Internet 23 days ago
Sūrat Internet 26 days ago

Community Discussion

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Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare @reliancejio @TRAI The Service of Reliance is worst experience till now they have taken more than 45 days for my issue till I feedback or resolution given to us for my Complain regarding disconnection of business account of Jio Not advisable to any one to take it

  • Shyam__Radadiya
    Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat

    @caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00.

  • Riddhesh91188
    Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, Gujarat

    Facing issues again, nothing loads on the cellular network @JioCare @reliancejio

  • bhadreshv1993
    ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat

    @JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @JioCare Dear Customer, Bill dated 01-03-2022 of Rs. 2126.36 for your Jio Corporate Account Number 900510689193 is due for immediate payment. To avoid disruption of services pay NOW through NEFT/RTGS payments/transfers by using A/C code JIOE900510689193, IFSC Code YESB0CMSNOC.

  • Sagar25687231
    Bye Bye (@Sagar25687231) reported from Sūrat, Gujarat

    Beware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare

  • Krishulv
    सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat

    @reliancejio give me money back your company is poor network now in surat your network not working

  • iamparas
    Paras Chodvadiya (@iamparas) reported from Sūrat, Gujarat

    @drsanu_singh @JioCare @reliancejio No, when I got the Jio 5G Welcome Offer, then after 5G signal came.

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • bheda_bhavik
    Bhavik Bheda (@bheda_bhavik) reported from Sūrat, Gujarat

    @GTPL_Hathway worst service ever Pls do not buy any plan from this company @ZeeBusiness @reliancejio

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..

  • savaliyadhruvan
    Dhruvan_patel (@savaliyadhruvan) reported from Utrān, Gujarat

    Since 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare Issue from more than 2 months not called temporary.Increasing users is not problem u should have to look for that also,if users are more in our area & we have not getting good speed than you have not taking less amount of recharge,we are paying same as users experience good speed

  • Umakant79367992
    Umakanta Pradhan (@Umakant79367992) reported from Sūrat, Gujarat

    Every day my net problem vary high 😭😭😭so I change my sim waht happened #jio family 0.24kb/sec my net speed @reliancejio @JioCare

  • JainSorabh3
    Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat

    @JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare Unlucky but your service is not available in my area.

  • AaravAp5130
    Aarav (@AaravAp5130) reported from Sūrat, Gujarat

    How Poor service @JioCare No attention is paid to costomer's complaints i Complained Month Ago bt still Didn't Get Solution,facing Call Related issue As It Is, Plz Improve CCCall Service Atleast How Can Do Complain Again!! Sorry to Say sometimes WorstServices by u @reliancejio

  • HiravaBoy
    Vijay Makavana (@HiravaBoy) reported from Sūrat, Gujarat

    Jio 5G not Working on my Infinix Hot 20 5G . This phone support 12 5G band but Jio 5G not working. I have welcome offer and 5G network city @InfinixIndia @Infinix_Mobile @JioCare

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    @GabbbarSingh @reliancejio my network not in 5G

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ankursinha2608
    Ankur Sinha (@ankursinha2608) reported

    @JioCare Had word with your team and they have no answer about this and they are saying there is no issue. I am facing the issue each and every day. I can share you more than 20 screenshots of the same disconnection. At the end if it doesn't get resolved I need to take legal action.

  • Nationfirs82688
    SMNationfirst (@Nationfirs82688) reported

    @JioCare @reliancejio JIO IS BECOMING ANOTHER MTNL WHICH HAD TO CLOSE DOWN BECAUSE A LINE MAN WILL DO YOUR WORK ONLY IF HE IS TIPPED. I AM PAYING RS 800 EVERY MONTH FOR JIO FIBRE WHILE HALF DE TIME IT DOESNT WORK AS THERE IS NO INTERNET OR THERE R ERRORS.CUST CARE DONT CARE?

  • balaji_velusamy
    Balaji (@balaji_velusamy) reported

    @reliancejio @JioCare bcoz of they incapability of service during their working hours I have sit without service for whole 3 days if incase it is clear this on Monday night. Payments should be paid on time but service? #Pathetic (2/2)

  • Neetu26Verma
    Neetu Verma (@Neetu26Verma) reported

    @JioCare What exactly is being done on this issue? Please share some actual update. I am neither able to schedule another technician visit nor connect with customer support over call. Also, please share the active request number. @JioCare #jiofiber

  • thakursaahab24
    Nitin Rajput (@thakursaahab24) reported

    This is negligence now, not just a “temporary issue.” No stable network, no proper support, and no accountability even after repeated complaints. Still charging customers full recharge amounts for broken service. NCH Complaint No: 9269047 @JioCare @reliancejio

  • halfdedcomic
    Aasim (@halfdedcomic) reported

    Two days ago @JioCare said the issue was escalated. Since then: silence. No call, no visit, no fix. At this point it feels like customers are just being stalled instead of helped. Resolve SR0000357VZH or at least be honest about the delay.

  • PankajNayer
    Pankaj Nayer (@PankajNayer) reported

    @JioCare Last 6 days nobody took any strong action regarding my matter .Now i think if this kind of service is provided to their customer then I Should switch it off to other ISP

  • navin1900
    Navin (@navin1900) reported

    @JioCare Worst is the service since jio fiber goes down 2-3 times every week. I don’t know what your technical team is doing. They don’t update on what went wrong & how it was resolved. #worstcustomerexperience #worstcustomercare

  • gopi16
    Gopi (@gopi16) reported

    @JioCare Stop with the generic replies, Shashank.5 days of 'processing' and zero answers. I asked for an SLA, not a script. Stop prolonging this and provide a definitive resolution date. Your 'earliest' is already 5 days too late. Looks like service standards are non-existent.

  • Nit966417026215
    Nit (@Nit966417026215) reported

    @airtelindia @Airtel_Presence due to pathetic support I would like to cancel all my postpaid connections , broadband & dth services. Tell me the procedure. @JioCare