Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 17, 3:43 PM GMT+5:30.
- Internet (86%)
- E-mail (5%)
- Wi-fi (5%)
- Phone (5%)
The latest reports from users having issues in Sūrat come from postal codes 395007 and 395005 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 1 day ago |
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Sūrat
|
Phone | 5 days ago |
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Sūrat
|
Internet | 10 days ago |
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Sūrat
|
Internet | 11 days ago |
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Sūrat
|
Internet | 14 days ago |
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Sūrat
|
Internet | 14 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@JioCare the slowest network is I feel that is jio network. please try to solve network issue. there is not fault of my smart phone I already checked it. there is only issue of not only mine but also a in my family jio network.
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat@reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Thanks a lot for your efforts without resolution. Now customers like me will never trouble you and your company Reliance Jio Fibre as I have already applied for refundable deposits of 6500/-and six months subscription for new plan paid on 27.6.22 operative 9/7/22.
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
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vipul patel (@vipulmangroliya) reported from Sūrat, GujaratAfter so many compliments still there is No solution, they always ask my number and location but doing nothing, I hate this service, this might be in our country only. @reliancejio @JioCare @_MukeshAmbani
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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Sunil Patil (@Kalpratna_) reported from Sūrat, Gujarat@reliancejio @JioCare know one response on my network issue query. Worthless service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Raj L Bhamani (@rajbhamani) reportedThanks for refunding my security deposit back to me i really appreciate jiocare team especially to mr sharath and his team for their efforts and support to me Thanks 🙏 once again
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𝙐𝙨𝙩𝙝𝙖𝙖𝙙🔥ᵖˢᵖᵏ𝙘𝙪𝙡𝙩 🀄️🚩 (@USTHAAD_PK_CULT) reportedInstead of focusing on bringing 5G, first make sure the network has proper signal coverage. Plan it properly if the signal is strong and reliable at this time, everyone will switch. I’m seriously fed up with Jio and Airtel. Mod gud daniki get ready @reliancejio @airtelindia
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Suraj Kumar (@SurajKu73683977) reported@JioCare @reliancejio SR No. SR00002NHJDM— Issue still unresolved despite repeated false promises of a visit. Escalate immediately and provide a confirmed resolution time today. No more excuses.
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Rajkumar Kohli (@kohlirajkumar32) reported@JioCare Jio mobile internet isn't working since morning in Jammu. Kindly resolve the issue as soon as possible.
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Ayush joshi (@ayushjoshi23) reported@reliancejio Is repeatedly calling customers after their recharge expires really your customer service strategy Multiple calls during work hours saying recharge now today is the last day are nothing but harassment. I can decide when to recharge Please stop disturbing customers.
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PAWAN YADAV (@PAWANDABRIA) reported@JioCare When jio air fibre order will be processed . Does jii not have any single customer care representative who can talk to customer and provide solution pathetic service
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Abinash Dash (@imabinash27) reported@JioCare I am yet to apply. Getting these type of customer support and harrasment I think I should go with @Airtelxstream4 or others available service providers. You are taking payment on time, but after that not properly responding to the customers request. Nonsense service provider.
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Saroj Pasi_Trader (@SarojPasi) reported@JioCare @JioCare After 24 Hours Still my Internet Problem not resolved... What's going on....???
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Rahul (@ryogi121) reportedMy airfiber account is not working after recharge. This is very pathetic from @JioCare @reliancejio. Even there customer service is not ready to help
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GAGAN (@gaganxn1) reported@JioCare @reliancejio @reliancejio Business Day 16: STILL NO REFUND. After Jio failed to provide the service and the order was cancelled, you have now raised a 4th Service Request—SR00003EDPR5—instead of refunding my money. 16 working days is unacceptable. Stop the runaround. REFUND NOW.