Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 27, 11:19 AM GMT+5:30.
- Internet (87%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
The latest reports from users having issues in Sūrat come from postal codes 395007 , 395005 and 394107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 2 days ago |
|
Sūrat
|
Internet | 3 days ago |
|
Sūrat
|
Wi-fi | 3 days ago |
|
Sūrat
|
Internet | 4 days ago |
|
Sūrat
|
Internet | 5 days ago |
|
Sūrat
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
LAWYER AVINASH JAIN (@avinashjain4ind) reported from Sūrat, Gujarat@JioCare your jio fiber is not working please send your engineer as early as possible
-
Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare Slow speed issue from last few months has not been solved, good coverage but speed is very less, too much fluctuations in speed , plan to discontinue postpaid connection..
-
riyaz (@PariyaniRiyaz) reported from Sūrat, Gujarat@JIOFIBER8 @JioCare I need new jio fibre connection but not allowed in my area so please help me and support to me Foy new jio gigafiber connection. My society name is : suncity Residency,opp.Bhanki Stediyum Hanuman tekri, rander,surat Pincode : 395005
-
रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, GujaratHey @reliancejio my jio network is not stable plz help @JioCare
-
Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
-
Pandav Devang (@pandav_devang) reported from Sūrat, GujaratHello, @reliancejio Take a little care, because you are going to connect by being the user port of @airtelindia and #VI .Due to which there should not be any problem in your network. And all of us should take care of the old customer so that there is no problem. #Pricehike
-
सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@reliancejio give me money back your company is poor network now in surat your network not working
-
Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat@JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.
-
Manish Maurya (@fictgamer) reported from Sūrat, Gujarat@reliancejio My iphone 12 got the update of 5g and i also got the trail 5g unlimited offer but not able to use it in surat. Need some help🙃
-
Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat@JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.
-
**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
-
Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@JioCare With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak koi engineer aaya nahi he
-
Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
-
Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2
-
Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare @reliancejio : your team has made me false commitments several times to send engineers so please focus on resolution instead.
-
Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
-
Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat@JioCare Unlucky but your service is not available in my area.
-
X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
-
Dipesh Shah (@urdiips) reported from Sūrat, GujaratI'm thinking to switch mobile operator @airtelindia to @reliancejio due to me and my family suffering Internet issues since last week. Hey @reliancejio, Please show me some reasonable postpaid family plan.
-
Dhruvan_patel (@savaliyadhruvan) reported from Utrān, GujaratSince 4 days even after repeated calls there is no resolution Jio fiber. @reliancejio @RelianceJioCare @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Usha (@usha06) reported@JioCare I am back again with the same complaint - internet not working. Green light on, but STB and all my devices detect no internet. Called your call centre, someone sent me to a back end team and that person checked at her end and REFUSED to take a complaint implying that I am lying!
-
Vinit Patni (@VinitPatni1) reported@JioCare @reliancejio please help with installation. I have shared Order number in the thread.
-
Dj Indian (@dinesh5800) reported@JioCare Your team was supposed to visit on Sunday 26th than d appointment was changed to 27th and after it was changed to 28th and now you have changed it to 31st this is a repeated issue I want a permanent solution how can @reliancejio deny me for the service it's against consumer law ?
-
klm☘️ (@Cactuspark1) reported@JioCare Hi @JioCare, It looks like my struggle with Jio isn't over yet. Although my recent issue was eventually resolved, it took 7 days after I raised it on the 20th. Due to this prolonged service disruption caused by poor support, I requested an extension of my validity period. I was assured that the validity would be extended once the service request was marked Closed. However, I am now being asked to contact 7000570005, which is switched off. Could you please raise a new service request or ensure that my validity is extended for the entire period of service disruption, as promised? I look forward to a prompt resolution.
-
Viks (@Edo_formality) reported@JioCare @reliancejio I have a small request regarding Jio fibre ownership transfer. Your service centres are essentially useless. I visited two nearby ones to seek assistance, but both directed me to contact online customer care instead of listening to my concerns.
-
FENIL DESAI (@fenil20desai) reported4 days. Zero solution. Zero accountability. Multiple complaints but no action. Is this the service @JioCare promises? Stop giving excuses and fix the issue now.really bad service #JioAirFiber @reliancejio @reliancegroup
-
Shivam Bhutani (@ShivamBhutani) reportedCancelling my JioFiber connection. It’s been 10+ days with no resolution. The app is useless, it only says “Fiber is affected” with no ETA, no updates, and no accountability. Customer support has been absolutely pathetic. I’ve had enough. cancelling my connection and will also be taking this matter to the Consumer Court/Consumer Commission forum. @JioCare @reliancejio #JioFiber #CustomerService #ConsumerRights
-
Shravan (@i_amshravan) reported48+ hours and my JioAirFiber is still barely working. Can't even register a complaint through Run Diagnostics. Customer care promised an engineer visit today, but no service request appears in the app. This is unacceptable. Resolve it immediately. @JioCare #JioAirFiber
-
deepak yadav (@yadavd4631) reported@JioCare I do not want to proceed with the installation. Please cancel my JioFiber booking immediately, process my full refund, and share the cancellation request number and refund timeline. I am extremely disappointed with this poor service.
-
prabodh shirke (@parimyangel) reported@JioCare This is unacceptable. Internet service in Thakurli - 421201 has been down/unstable for the last 2 days. I am paying for reliable service, not continuous outages. This is affecting my work and daily activities. Please stop giving excuses and fix the issue immediately.