Reliance Jio outages and service status in Sūrat, Gujarat
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Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrat, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 9, 11:56 PM GMT+5:30.
- Internet (71%)
- Total Blackout (14%)
- Wi-fi (14%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 3 hours ago |
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Sūrat
|
Total Blackout | 2 days ago |
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Sūrat
|
Internet | 7 days ago |
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Sūrat
|
Wi-fi | 13 days ago |
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Sūrat
|
Internet | 23 days ago |
|
Sūrat
|
Internet | 26 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Abhay Mehta (@abhaymehta) reported from Sūrat, Gujarat@reliancejio @JioCare while aiming to be the number 1 telecom service in india, customer service was definitely not on its mind. Jaisa naam waisa kaam. #JioFiberChorHai
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Amrendra A Mishra (@amvra2351) reported from Sūrat, Gujarat@JioCare Just received another promise from @reliancejio: With reference to Service Request Number SR00001CFJZ7 for your JioFiber Service ID 299259674078, your appointment with Jio service engineer is scheduled at your premises on 30-07-2022 : 11:00:00.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@caanilshekhawat @reliancejio @_MukeshAmbani With reference to Service Request Number SR00001E9FH8, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +912613167346 is on hold as FTTx - Society permission required. Kindly provide the approval from your society
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S.K.Kathiriya (@skkathiriya8) reported from Sūrat, Gujarat@reliancejio @JioCare @JioChat It's Good News That Jio Customer Support Said we Can't Resolve Your Broadband Internet Issue. Since the last 6 days I have been facing it. First they collect Money From my side to recharge the connection then Closed my internet and now no response.
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**** (@Tuskisutariya) reported from Sūrat, Gujarat@JioCare 749 plan activated and 239 both are working same time bt 5 G not working
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mukund kheni (@KheniMukund) reported from Sūrat, Gujarat@JioCare I connect many times bus i do not get any solution from your end Every time i get a time periods and not get any solution at least one time
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Aarav (@AaravAp5130) reported from Sūrat, Gujarat@JioCare I agree With Technical Issues But What About Ur Customer Care Services.. totally Failed In My Case.
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Gk (@aka_TheCuriousG) reported from Sūrat, Gujarat@JioCare My issue is that jio's network in particular is very bad in surat , i hopefully ported from Vodafone but that was a bad decision.
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Hardik A. Patel (@hapatel2792_a) reported from Sūrat, Gujarat@reliancejio @JioCare Since last few Internet connectivity is poor, facing issue for net surfing.
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Harsh Patel (@iamcaharsh) reported from Sūrat, GujaratHello @JioCare My Jio fiber is not working since 2:00pm Red light continues blinking
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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hiren devganiya (@9033740275) reported from Sūrat, Gujarat@Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Utrān, Gujarat@JioCare @reliancejio i am at surat laskana location from tomorrow to much network issue is here. I want to port my number to other operator but i can even send sms. Really Very 3dr class service here I For This Tweet i use Vodafone Network Its Working Here.
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Brijesh Patel (@brijeshA07) reported from Olpād, Gujarat@reliancejio the worst network of jio that I feel. not only my connection but there is my family members network connection. please ASAP try to solve problems. if u not solve this problem I have no choice to change another network & also a my family members.
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X Bow 🏹 (@__JaiBhartiya__) reported from Sūrat, GujaratFound in My Jio App that 1 unknown is attached to my profile... Kindly help me out @JioCare
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Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat@JioCare I'm facing some serious issues with your network please help me ASAP.
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Bye Bye (@Sagar25687231) reported from Sūrat, GujaratBeware ! Jio Fibre is smartly ridiculing people. When your plan ends, they smartly convert it into postpaid, without asking the customer. The customer care says that you should have called us before the expiration of the plan to discontinue the service. #Unlawful @JioCare
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रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat@JioCare 24+ h completed Not sending jio true 5G popup in my number Plz upgrade my number in 5G network area Plz help @JioCare
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Sinha (@ankursinha2608) reported@JioCare Had word with your team and they have no answer about this and they are saying there is no issue. I am facing the issue each and every day. I can share you more than 20 screenshots of the same disconnection. At the end if it doesn't get resolved I need to take legal action.
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SMNationfirst (@Nationfirs82688) reported@JioCare @reliancejio JIO IS BECOMING ANOTHER MTNL WHICH HAD TO CLOSE DOWN BECAUSE A LINE MAN WILL DO YOUR WORK ONLY IF HE IS TIPPED. I AM PAYING RS 800 EVERY MONTH FOR JIO FIBRE WHILE HALF DE TIME IT DOESNT WORK AS THERE IS NO INTERNET OR THERE R ERRORS.CUST CARE DONT CARE?
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Balaji (@balaji_velusamy) reported@reliancejio @JioCare bcoz of they incapability of service during their working hours I have sit without service for whole 3 days if incase it is clear this on Monday night. Payments should be paid on time but service? #Pathetic (2/2)
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Neetu Verma (@Neetu26Verma) reported@JioCare What exactly is being done on this issue? Please share some actual update. I am neither able to schedule another technician visit nor connect with customer support over call. Also, please share the active request number. @JioCare #jiofiber
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Nitin Rajput (@thakursaahab24) reportedThis is negligence now, not just a “temporary issue.” No stable network, no proper support, and no accountability even after repeated complaints. Still charging customers full recharge amounts for broken service. NCH Complaint No: 9269047 @JioCare @reliancejio
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Aasim (@halfdedcomic) reportedTwo days ago @JioCare said the issue was escalated. Since then: silence. No call, no visit, no fix. At this point it feels like customers are just being stalled instead of helped. Resolve SR0000357VZH or at least be honest about the delay.
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Pankaj Nayer (@PankajNayer) reported@JioCare Last 6 days nobody took any strong action regarding my matter .Now i think if this kind of service is provided to their customer then I Should switch it off to other ISP
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Navin (@navin1900) reported@JioCare Worst is the service since jio fiber goes down 2-3 times every week. I don’t know what your technical team is doing. They don’t update on what went wrong & how it was resolved. #worstcustomerexperience #worstcustomercare
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Gopi (@gopi16) reported@JioCare Stop with the generic replies, Shashank.5 days of 'processing' and zero answers. I asked for an SLA, not a script. Stop prolonging this and provide a definitive resolution date. Your 'earliest' is already 5 days too late. Looks like service standards are non-existent.
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Nit (@Nit966417026215) reported@airtelindia @Airtel_Presence due to pathetic support I would like to cancel all my postpaid connections , broadband & dth services. Tell me the procedure. @JioCare