Reliance Jio outages and service status in Sūrat, Gujarat
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 27, 11:19 AM GMT+5:30.
- Internet (87%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent Reliance Jio outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Internet | 2 days ago |
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Sūrat
|
Internet | 3 days ago |
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Sūrat
|
Wi-fi | 3 days ago |
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Sūrat
|
Internet | 4 days ago |
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Sūrat
|
Internet | 5 days ago |
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Sūrat
|
Internet | 5 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujaratthe problem is not being solved even through Twitter, And not even getting from customer care. So please tell us where we should go so that our problem can be solved. Because even having a normal whatsapp message is having trouble. Please do not give high user reasons. @JioCare
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Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat@JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.
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Ghanshyam Radadiya (@Shyam__Radadiya) reported from Sūrat, Gujarat@reliancejio With reference to Service Request Number SR00001E9FH8 for your JioFiber connection having JioFixedVoice Number +912613167346, your appointment with Jio service engineer is scheduled at your premises on 2022-09-30:17:00:00. Abhi tak engineer aaya nahi he
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Vijay Makavana (@HiravaBoy) reported from Athwa, GujaratWhen Moto Edge 20 get VoNR support Update? @Moto @motorolaindia @JioCare
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Tushar Gidwani (@TusharGidwani) reported from Sūrat, GujaratHello @JioCare Gujarat,surat, vesu area jio fibre is not working!! Sins 5 days solve this problem or i may switch my wifi company @reliancejio @JioChat
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Given u enough opportunity please proceed with the refund now , we have buisness and we are stuck because of the pathetic service. It's the height of inconvenient we suffered
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सच की शक्ती सत्यमेव जयते (@Krishulv) reported from Sūrat, Gujarat@JioCare here solve your problem early morning to getting issues I can't call to anyone because your network system is not working
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Naushad Ansari (@ansarnau) reported from Sūrat, GujaratWhen will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf I make a call to Customer Care, my call is automatically rejected. What I know is that this is the best network in India. When we recharged the plan we were not told in any way that the internet could be shut down at night. and i’ve been tweet for the last 3 days. @JioCare
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Riddhesh Sadariwala (@Riddhesh91188) reported from Sūrat, GujaratFacing internet issues while I’m in my office since 3-4 days. @reliancejio @JioCare pls assist.
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MORADIYA JAY (@moradiyajay292) reported from Sūrat, Gujarat@JioCare I'm tweeting through someone else's internet. My jio internet is not working properly and how does I install and do so.... Third class service and app and everything pissed off the @JioCare give me some plan so I think about it @Airtel_Presence gave me the best welcome package.
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Harshit Maiwala (@HMaiwala) reported from Sūrat, Gujarat@JioCare The connection has resumed, now please extend my current plan to cover charges when the Internet was not working i.e 20 days since the connection was active( 10th July). You can access my account to check usage for this request. Writing becoz there is no response in DM.
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, GujaratIf the internet can be slow due to Overcrowding it should not be done even during the day Because there are very few users during the day time. @JioCare
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Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat@JioCare Though your Jio Tower is only 100 mtrs. away from our flat. Speed is disgustingly slow and only 198 same record is playing. Please do something immediately. In the guise of 5G don't ignore 4G / LTE Customers. We are also paying you.
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Ankit Jain (@AnkitJain2828) reported from Sūrat, GujaratFacing the worst customer care support from @JioSaavn @reliancejio Its been three days i m unable to use my jio saavn pro services
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Kaushik Dodiya (DKP) (@kaushik_dodiya) reported from Sūrat, Gujarat@UnionBankTweets @RBI i do a recharge in jio @JioCare its complete more then 10 days. I have talk with union bank customer care he take a complaint and but still today i didnt get my money back. And i try to call in union bank customer care more then 5/6 time but call not connect
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Jain Sorabh (@JainSorabh3) reported from Sūrat, Gujarat@JioCare Everything is a limit, I made a terrible mistake my paying for year now it's month lost and no solution. I want my money back now.
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Brijesh Patel (@brizs07) reported from Olpād, Gujarat@reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed
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Dinesh Choudhary (@DKChoudhary151) reported from Sūrat, GujaratHello @JioCare I loss my Sim card please stop my service
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ᴮᴴᴬᴰᴿᴱˢᴴ ᵛᴱᴷᴬᴿᴵᵞᴬ ♥️✨💯 (@bhadreshv1993) reported from Sūrat, Gujarat@JioCare @JioCare @TRAI my jio number is 9022906300. i am located from surat 394101. I have been watching for a long time now that the internet is shut down from 8 to 10 o'clock at night. And for the last 3 days I have been trying to call in customer care but there is no contact.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Usha (@usha06) reported@JioCare I am back again with the same complaint - internet not working. Green light on, but STB and all my devices detect no internet. Called your call centre, someone sent me to a back end team and that person checked at her end and REFUSED to take a complaint implying that I am lying!
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Vinit Patni (@VinitPatni1) reported@JioCare @reliancejio please help with installation. I have shared Order number in the thread.
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Dj Indian (@dinesh5800) reported@JioCare Your team was supposed to visit on Sunday 26th than d appointment was changed to 27th and after it was changed to 28th and now you have changed it to 31st this is a repeated issue I want a permanent solution how can @reliancejio deny me for the service it's against consumer law ?
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klm☘️ (@Cactuspark1) reported@JioCare Hi @JioCare, It looks like my struggle with Jio isn't over yet. Although my recent issue was eventually resolved, it took 7 days after I raised it on the 20th. Due to this prolonged service disruption caused by poor support, I requested an extension of my validity period. I was assured that the validity would be extended once the service request was marked Closed. However, I am now being asked to contact 7000570005, which is switched off. Could you please raise a new service request or ensure that my validity is extended for the entire period of service disruption, as promised? I look forward to a prompt resolution.
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Viks (@Edo_formality) reported@JioCare @reliancejio I have a small request regarding Jio fibre ownership transfer. Your service centres are essentially useless. I visited two nearby ones to seek assistance, but both directed me to contact online customer care instead of listening to my concerns.
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FENIL DESAI (@fenil20desai) reported4 days. Zero solution. Zero accountability. Multiple complaints but no action. Is this the service @JioCare promises? Stop giving excuses and fix the issue now.really bad service #JioAirFiber @reliancejio @reliancegroup
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Shivam Bhutani (@ShivamBhutani) reportedCancelling my JioFiber connection. It’s been 10+ days with no resolution. The app is useless, it only says “Fiber is affected” with no ETA, no updates, and no accountability. Customer support has been absolutely pathetic. I’ve had enough. cancelling my connection and will also be taking this matter to the Consumer Court/Consumer Commission forum. @JioCare @reliancejio #JioFiber #CustomerService #ConsumerRights
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Shravan (@i_amshravan) reported48+ hours and my JioAirFiber is still barely working. Can't even register a complaint through Run Diagnostics. Customer care promised an engineer visit today, but no service request appears in the app. This is unacceptable. Resolve it immediately. @JioCare #JioAirFiber
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deepak yadav (@yadavd4631) reported@JioCare I do not want to proceed with the installation. Please cancel my JioFiber booking immediately, process my full refund, and share the cancellation request number and refund timeline. I am extremely disappointed with this poor service.
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prabodh shirke (@parimyangel) reported@JioCare This is unacceptable. Internet service in Thakurli - 421201 has been down/unstable for the last 2 days. I am paying for reliable service, not continuous outages. This is affecting my work and daily activities. Please stop giving excuses and fix the issue immediately.