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Reliance Jio

Reliance Jio outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Sūrat, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 8, 9:10 PM GMT+5:30.
  • 83% Internet (83%)
  • 11% Total Blackout (11%)
  • 6% Phone (6%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Reliance Jio outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 14 hours ago
Sūrat Internet 17 hours ago
Sūrat Total Blackout 18 hours ago
Sūrat Internet 23 hours ago
Sūrat Internet 1 day ago
Sūrat Internet 3 days ago

Nearby cities with recent reports

Sūrat

7 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • ismailsharif71
    Ismail Sharif (@ismailsharif71) reported from Sūrat, Gujarat

    @reliancejio @JioCare Your customer care is disgusting. I just want to request for closer of old free Jio Sim 7990616667 and they took me for merry go round. Now don't tell me anything else I'm more concerned about my security just close this number permanently NOW.

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    @JioCare @reliancejio @reliancegroup Jio network is soo poor not able to make call phone cuts after 1 ring

  • rohit_nalanda
    रोHIT सिंH 🇮🇳 (@rohit_nalanda) reported from Sūrat, Gujarat

    Hello @reliancejio My no not update in 5G But I live in 5G network area ... Plz upgrade my jio number

  • pkuldip94
    Kuldip khokhani (@pkuldip94) reported from Kāmrej, Gujarat

    @JioCare @reliancejio When will it be my area's turn from across the country? I have been waiting and asking for help since last three years but I am not getting any resolution yet. All of India is using 5G networks now and I don't even have 4G network here! Shame on you for fooling the public.

  • ansarnau
    Naushad Ansari (@ansarnau) reported from Sūrat, Gujarat

    When will be the issue of network, call drop and low connectivity will be solved? Even unable to complaint in jio app that much bad network. Every time executive saying network will resolve within 20 days now more than 1 years gone. @JioCare @RelianceJioCare @reliancejio

  • Jinayp
    Jinay palrecha (@Jinayp) reported from Sūrat, Gujarat

    @reliancejio @JioCare Now three months has elapsed till the company need more time and telling me to have patience to sort out my issue . Jus a poor response

  • brizs07
    Brijesh Patel (@brizs07) reported from Olpād, Gujarat

    @reliancejio Jio internet speed is very slow. I contact customer care and complain them but there was no improvement in internet speed. ASAP please improve jio internet speed

  • mahekchawla04
    Mahek Chawla (@mahekchawla04) reported from Sūrat, Gujarat

    @reliancejio @RelianceJioCare my internet is not working since two days, raised a request but your service guy marked it as solved without even coming, and calling me and telling why did i raise another request. Is this kind of behaviour what we expect from jio ?

  • 9033740275
    hiren devganiya (@9033740275) reported from Sūrat, Gujarat

    @Airtel_Presence @airtelindia i need airtel black plan and I am dm to you my info but no one any person reach me you can help me? @JioCare

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare @vikramsingh2211 What will you do after taking contact number of customer, you will tell sir how much your network bar, in which slot sim is, cache cleared or not, even after if you found that problem is in your network, you tell problem is temporarily or users base in your area is high 1/2

  • deepak_jha111
    Deepak Jha (@deepak_jha111) reported from Sūrat, Gujarat

    @JioCare Kindly advise till that time what your customer will do?

  • SandeshRawal84
    Sandesh Rawal (@SandeshRawal84) reported from Sūrat, Gujarat

    @JioCare He is saying that we will give connection in next week. But this commitment is broken Please give contact no. I need to talk My television is on off mode from 1 month.

  • Jitendr14302402
    Jitendra Bharti (@Jitendr14302402) reported from Sūrat, Gujarat

    Since 20days and the problem of network getting off continues..@JioCare @airtelindia

  • ibhavik_patel
    Bhavik Patel (@ibhavik_patel) reported from Sūrat, Gujarat

    @JioCare I have 5 connection with my family i will not wait longer, if you don't provide resolution soon, within this month.

  • ShubhamNagarji2
    Shubham Nagarji (@ShubhamNagarji2) reported from Sūrat, Gujarat

    @JioCare I'm facing some serious issues with your network please help me ASAP.

  • 1ranjanpathak
    Ranjan Pathak (@1ranjanpathak) reported from Sūrat, Gujarat

    @JioCare @vishaljaiswal And if the first call is an emergency call then should we have to wait for your announcement to finish and then u connect our call till then person may die also. Which customer has asked you to start this type of announcement. and by the way it's not for only 01st call only.

  • MadhavDaga2
    Madhav Daga (@MadhavDaga2) reported from Athwa, Gujarat

    @reliancejio @JioCare My jio registered number - 8160847081 has not been working since the last 4 months. It is not showing the network on any of my phones. I hereby request you to kindly look into it and do the needful. Thank you! Jio Number- 8160847081 Contact- 8160535463

  • Deepjariwala9
    Deepjariwala (@Deepjariwala9) reported from Sūrat, Gujarat

    @reliancejio Thik se 3G internet speed bhi nahi dete or 5g launch karne chale.. Worst internet speed i have ever seen on jio. No-7359164646 , location - udhna Surat

  • Drpvc
    Prashant chotalia (@Drpvc) reported from Sūrat, Gujarat

    Poorest customer care response at @reliancejio care centre at surat. @JioCare Not helping online or offline.

  • Pulkitcoolhoney
    Pulkit jain (@Pulkitcoolhoney) reported from Sūrat, Gujarat

    Hi Friends Need a Help I want to port My Jio number in other network @JioCare @reliancejio @reliancegroup i m facing network issue on my jio number & i am got getting solution from 1 month

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • truelove_ismyth
    Surendra Rajpoot (@truelove_ismyth) reported

    @JioCare Are dumb or what Shashank reply on the actual post where i shared problem... your replying on where I am getting 100+ mbps why would complaint about this

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Neha appreciate your update but why shortly? What is duration of shortly? I need fix time also need to understand what stage it is & why not tomorrow? It's almost 2 months delay how long does it take to return my own money, not begging extra #jiorefund but my deposit

  • amitcool10
    Amit Gupta (@amitcool10) reported

    Anyone there it’s been 2 days now internet not working and no one visited @JioCare @reliancejio

  • rushabhpasad
    Rushabh Pasad (@rushabhpasad) reported

    @JioCare Ordered a new physical SIM on 2/7. After 7 days & multiple follow-ups, no SIM, no resolution. Money is debited instantly (UPI), but there’s no cancel/refund option; you must wait 30 days. Why the forced interest-free use of customers’ money? @DoT_India @jaagograhakjago

  • amit_mittal66
    Amit Mittal (@amit_mittal66) reported

    @reliancejio @JioCare seriously pathetic customer service …

  • skkjodhpur1991
    Skk Jodhpur (@skkjodhpur1991) reported

    @JioCare Stop changing appointment dates. Send a senior engineer today and permanently resolve the issue.

  • ATrivedi61513
    अंकित त्रिवेदी (@ATrivedi61513) reported

    @JioCare @reliancejio what fraud is this? Paid ₹450 advance for ₹399 plan, expecting ₹20 bill. Instead, you double-charged two cycles in one bill, demanding ₹475 extra! Fix this blunder or disconnect my JioFiber immediately. Account: 410686740065 #JioFiber #ConsumerCourt

  • KT44442
    किरण तासकर K T (@KT44442) reported

    @JioCare Clicking links and checking status has become a daily routine for me. The 'Reschedule' option is useless because no one shows up! Don't mock my intelligence with these automated responses. Have some accountability for the service you sold! #JioCare #RelianceJio"

  • SANJAYT53173694
    संजय (@SANJAYT53173694) reported

    @JioCare Why I send you private message are you giving service privately

  • BSR_BHARAT
    Bharat (@BSR_BHARAT) reported

    @JioCare That means i have to face same issue you cant do anything?