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Reliance Jio

Reliance Jio Outage Report in Sofāle, Thane, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sofāle, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sofāle, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Reliance Jio

Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Sofāle, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Virār.

CityProblem TypeReport Time
Virār Phone 2 months ago
Virār Phone 2 months ago
Pālghar Phone 3 months ago
Pālghar Phone 4 months ago
Virār Internet 1 year ago
Virār E-mail 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sofāle, Maharashtra

Latest outage, problems and issue reports in Sofāle and nearby locations:

  • hapyfayce
    Vijay (@hapyfayce) reported from Sopāra, Maharashtra

    @JioCare no service on my phone connections for over an hour, waah re jio, jeene toh do

  • vi32930444
    Chowkidar विश्वनाथ राजपूत (@vi32930444) reported from Pālghar, Maharashtra

    @JioCare i want know tha unlimited service has been stop for now or it resume again in future

  • Nishit1984
    Nishit Shah (@Nishit1984) reported from Pālghar, Maharashtra

    @Airtel_Presence Dear sir with all do respect i am making an complaint again for your mobile internet services I am facing very badly in my home network @palghar this is the last time i m complaining after than i will #port it out to @reliancejio

  • HelloRahulMaru
    Rahul Maru (@HelloRahulMaru) reported from Sofāle, Maharashtra

    @JioCare The signal network is very very poor since last 2 days. Please try to resolve the issues asap.

  • sameer5470
    shaikhshaheb (@sameer5470) reported from Sopāra, Maharashtra

    @jio your internet is really running slow. Please fix @reliancejio @JioCare.

  • bnctechnews
    BNC Tech (@bnctechnews) reported from Sofāle, Maharashtra

    the speed gives maximum 1 MBPS what issue sir you don't want your customer any more please solve this problem I send my location do your services better because I love Jio @JioCare @reliancejio

  • SachitAgarwal_
    Sachit (@SachitAgarwal_) reported from Virār, Maharashtra

    @JioCare @reliancejio Is it Internet lockdown as well here in mumbai, because your network is getting worse each passing day cant even open websites now

  • Jaysheel_kini
    Jaysheel (@Jaysheel_kini) reported from Māhīm, Maharashtra

    @reliancejio sir there no proper network coverage at my location

  • mandar86rane
    mandar ashok rane (@mandar86rane) reported from Virār, Maharashtra

    @JioCare Sir, since last few weeks I m facing extremely poor internet network facility in my jio sim, Jio wify .. can't see single YouTube video or can't make video call......please help ..

  • ndgharat
    Nikhil Gharat (@ndgharat) reported from Arnālapāda, Maharashtra

    The internet speed has been very slow since last couple of days. Please look into this @JioCare Have tagged location for your information. #jio

  • rajenamil
    Namil Raje (@rajenamil) reported from Shirgaon, Maharashtra

    @JioCare Only our Area jio network failed and more than 500 jio user affected due to this, kindly start mobile tower equipment to start network. This is regular practice of network failure in our area. Kindly search permanent solution for same.

  • SagarShrikantB1
    Sagar Shrikant Bhavsar (@SagarShrikantB1) reported from Pālghar, Maharashtra

    @JioCare network speed in our area palghar is very poor please solve the problem

  • jeetvtiwari
    🇮🇳 जीत नारायण तिवारी 🚩🚩 (@jeetvtiwari) reported from Sopāra, Maharashtra

    @JioCare pathetic response from jio network and company it's too slow speed even a email can not open on jio network at my location trust you will take some action on urgent to UG network speed issue in this situation at list @AmbaniTina

  • VishalSharadLad
    Vishal Sharad Lad (@VishalSharadLad) reported from Sopāra, Maharashtra

    @JioCare I have jiofi hotspot and every day I am facing internet issue. I am getting very low speed.. Please do something.. download speed is 0.30 mb or upload is 0.10 mb. I am facing issue to work online. Mob : 9324910397 Pin: 401203 Location :

  • drvaibhaw4u
    Vaibhaw singh (@drvaibhaw4u) reported from Virār, Maharashtra

    I am using Reliance Gio network but very poor network and I am unable to use internet plz do something for regarding this at pin no 401203 @reliancejio @TRAI

  • suraj_vimalji
    Suraj Vimalji (@suraj_vimalji) reported from Naringi, Maharashtra

    @JioCare I have been using jio sim card since long time and my mobile number is 8779276017. But I regret to inform you that nowadays I am having difficulty in conversations due to poor network and unable to use internet service. So kindly resolve the problem as early as possibl

  • bnctechnews
    BNC Tech (@bnctechnews) reported from Sofāle, Maharashtra

    Dear @JioCare & @reliancejio I already Registered Many complaints regarding network speed and network issue but I receive an answer I try to upgraded our towers and you get a better services. My 1st complaint in September 2018 now is 2019 but not compliant resolve

  • Aariz30805051
    Aariz Farooqui (@Aariz30805051) reported from Sopāra, Maharashtra

    What a Ghatiya Internet of @reliancejio Last time they called and said it will fix within a week but its 2 months now. & I know again they will call and say Thek ho jayega sir But now I am pissd Agr recharge na karaya hota to Port kar deta aaj hi,Fir bhi I ll port soon. @JioCare

  • Ramekbalkushwa2
    Ramekbal kushwaha (@Ramekbalkushwa2) reported from Sopāra, Maharashtra

    Getting very poor Internet service in this area @JioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rjbinnani
    Ramji Binnani (@rjbinnani) reported

    @JioCare Raised complaint yesterday eve. Care said engineer will visit in morning. In morning they said noon, in noon said evening. Called customer care again, they said that request was closed. Engineer will visit tomorrow. Till when? Request no. SR00001BZWG8

  • IshAhluwalia
    Ishaan Ahluwalia (@IshAhluwalia) reported

    Mr Shailendra blocks my number. Doesn't pick up calls. Lies to me about calling me back. And i still have no clue when the activation will be completed. This is after having paid on Thursday. The product's quality is irrelevant if your customer service is so terrible @JioCare

  • kavinpc
    Kavin PC (@kavinpc) reported

    @JioCare How long should a customer wait to complete cancellation process and get refund? Pickup gets auto rescheduled without user request but being stated 'as per my request ' Pls clarify publicly as I'm sure many would be crying for this now! Worst service I never hoped for!

  • Saurabh98594962
    saurabh mandal (@Saurabh98594962) reported

    @reliancejio @JioCare @reliancegroup I did not recharge my jio no in last 3 months for bad network coverage , today i got a call saying my no will be discontinued frm tomorrow and will be given to a new customer. what a blackmailing business policy jio adopting shame ,diappointed

  • HiKhanday16
    HiLaL Khanday (@HiKhanday16) reported

    @reliancejio help

  • rajatdxit
    Rajat Dixit (@rajatdxit) reported

    @reliancejio please look into my cancellation request 300375596437. there have been several followups via call but no one comes home for device collection. extremely disappointed with the service. #jiofibre

  • sharrruu_pspk
    Sārvan🦅 (@sharrruu_pspk) reported

    @JioCare I have talked with customer care and they assigned a technician

  • Shashank721239
    ribhu (@Shashank721239) reported

    @JioCare @reliancejio Please resolve my complain or I am going to port my no tomorrow into Airtel. jio is deceiving their customers as network and data speed problem is going on everyday. Cost increases 1.5 times in 2 years and service quality is poor.

  • anshulpande
    Anshul Pande (@anshulpande) reported

    @JioCare If u cnt get it replaced n provide me with power issue resolution at my ont ill hv to switch to other ftth service provider.

  • Fayaz_var
    Fayaz Var (@Fayaz_var) reported

    @JioCare Engineer denied for fixing the issue & the also suggest me to surrender. is this way to fixing issues?!! @reliancejio