Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Santa Cruz, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 10, 12:51 AM GMT+5:30.
- Internet (59%)
- Wi-fi (20%)
- Total Blackout (13%)
- Phone (5%)
- E-mail (3%)
- TV (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 14 hours ago |
|
Mumbai
|
Wi-fi | 15 hours ago |
|
Mumbai
|
Wi-fi | 16 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
|
Mumbai
|
Total Blackout | 24 hours ago |
|
Mumbai
|
Phone | 2 days ago |
Nearby cities with recent reports
26 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Nidhaye Phand (@nidhayephand) reported from Yashodham, Maharashtra@JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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NLG (@nlgogri) reported from Yashodham, Maharashtra@JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio
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Suhit Jain (@SuhitJain3) reported from Mumbai Suburban, MaharashtraWorst network jio is having now a days totally 0 % network they providing 4-5 times i had called to customer care but they didn't solve my problem lazy *** @JioCare @reliancejio
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DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra@JioCare tv channels on Jiofiber giving trouble,at times some channels disappear,my plan is 150 Mbps,stb needs to be checked
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra@LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.
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LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, MaharashtraWhat is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra@JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....
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श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra@reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap
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shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kartik Jain (@kartik3194) reported@JioCare Provide the contact number of engineer. Why Jio is not able to adhere to timelines given to customer when visit for Kyc. Do not try to give lucrative timeline when can't fullfill. In delhi within same day installation kyc all done. Here unnecessary taking. Will complaint higher.
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Anshul Panchal ji (@Anshulpanchal_G) reported@JioCare You have the worst type of people in customer service, when I try to talk with your senior they declined my call without hearing my issue and it is totally unacceptable.
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Saket Mahajan (@SaketMahajan5) reported@reliancejio I had booked a new JioFiber connection on 9th March with booking number NO0001C5AAXK. On 14th march Jio cancelled my booking due to unavailability of service at my location. Till time there is no refund and no update @JioCare pathetic service. Dont go for jio Its a scam.
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Abhishek Modi (@modiabhishek17) reportedVery disappointed with JioFiber services. My internet has been down for the last 7 days. No engineer has visited, no proper response on complaints or emails, . We already paid for a 3-month subscription and now left with no solution. Very bad experience.@JioCare @reliancejio
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PKMKB NEWS (@gup47560) reported@JioCare @reliancejio Your network and internet speeds in my area are extremely disappointing. Even in the 5G era, the speed I’m getting feels closer to 2G.
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Rahat Ali (@ali_rahat_) reported@JioCare Everyday I am having the same issue now and no one tried to resolve the issue in spite of raising tickets. It seems like I am giving money to @JioCare for no service
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(A. D ANSARI )@AMINUDD53724141 (@AMINUDD53724141) reported@JioCare @anshX0018 From last 2year i am facing too slow internet, network coverage only one bar is visible. I have continuously complaint but dont resolved issue till now. I have in free of rs 349 at every month. How shameless jio service providers.
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Aadarsh (@AadarshKhirwal) reported2/4 Today is 10th May and the connection is still not installed. Customer support keeps delaying it with the same response: “Your complaint is registered, installation will be done tomorrow.” Order ID: NO0001DB3CA4 @reliancejio @JioCare
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Avishkar Salunke (@aveeeeeeeey) reported@JioCare I am sitting 2-3 feet from the router with full signal. This is not a WiFi coverage issue. High ping and packet loss happen during night matches in BGMI, COD, Valorant and Brawlhalla. Please escalate to the network team instead of generic replies.
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Pijush Das (@pijushcivil) reported@JioCare Today also not delivered, is this the service you are providing and claiming no 1 service