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Reliance Jio

Reliance Jio Outage Report in Santa Cruz, Mumbai Suburban, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Internet 13 hours ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 1 day ago
Mumbai Wi-fi 1 day ago
Mumbai Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • manaskingh
    Mâňăš Şîňgh (@manaskingh) reported from Mumbai Suburban, Maharashtra

    @JioCare are anyone going to check the wifi or not it's still not working and customer service isn't responding to the issue

  • manaskingh
    Mâňăš Şîňgh (@manaskingh) reported from Mumbai Suburban, Maharashtra

    @JioCare it's every be second day issue that wifi is not working and customer service in not responding can you look into the matter

  • VinodModi23
    Vinod Modi (@VinodModi23) reported from Mumbai Suburban, Maharashtra

    Dear @JioCare @reliancejio are you not working for people 24X7...May be...Help me #eSIM

  • MisamMirza13
    Misam Mirza (@MisamMirza13) reported from Mumbai Suburban, Maharashtra

    @reliancejio All fake jio making fool his coustmer only they planing 2 months ago I have issues in mobile 4g network when I will call on help line number they answer me same words ower team still working if u don't want give good service to the coustmer please why u promise

  • ankit_bhupatkar
    Ankit Bhupatkar (@ankit_bhupatkar) reported from Mumbai Suburban, Maharashtra

    @JioCare How often can jiofiber have an outage? Apparently every week. Since when have you’ll become so weak with your service ?

  • Harshal_Tank
    Harshal Tank (@Harshal_Tank) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare #Broadband is down for over 40mins, text comes later about outage - that’s one part. But you taking 4 hours to solve that is the unacceptable part. Gotta move faster Motabhai.

  • manaskingh
    Mâňăš Şîňgh (@manaskingh) reported from Mumbai Suburban, Maharashtra

    @JioCare wifi not working since 3 days no customer response if want please take it and give my money back

  • FirstWanderLust
    Nikhil Vatrana (@FirstWanderLust) reported from Mumbai, Maharashtra

    @JioCare @reliancejio Need clarification on my postpaid bill and only bots are there on customer care? Is any human left at your end??

  • srabanalahiri
    Srabana Lahiri (@srabanalahiri) reported from Thāne, Maharashtra

    @JioCare Please refer to @priyankasehgal7 's problem and attend to it.

  • PicardoAlroy
    alroy_picardo (@PicardoAlroy) reported from Mumbai Suburban, Maharashtra

    @reliancejio No calls getting connected, very bad network complaining from a year still no resolution

  • RathoreGanpat
    गणपतसिंह राठोड़ अरणू (@RathoreGanpat) reported from Mumbai Suburban, Maharashtra

    Third class network of @reliancejio mumbai

  • namrataguptakha
    Namrata Gupta Khan (@namrataguptakha) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioChat Why am I unable to use Amazon prime inspite of having subscription?Jio chat live and What's jio chat is unable to help me...Urgently send an engineer at my place!!

  • AshokPai11
    Ashok Pai (@AshokPai11) reported from Mumbai Suburban, Maharashtra

    @JioCare Sahil ,more than 10 of ur executives are only acknowledging ,but solution not forthcoming. Will now be forced to approach other forums for my refund. Cannot accept somebody coming to ur house and taking u for a ride and cheating u.Jago Jio fibre team jago.

  • AltafSa77697822
    Altaf Sayyed (@AltafSa77697822) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio worst service ever no customer support only calls and promises that someone will come to resolve but from 1 week no solution Mr Asif And Mr Gaurav no help i am frustrated please tell me the process of handing over jio and how to get refund you all are worst

  • Ritzchax
    Ritankar (@Ritzchax) reported from Mumbai Suburban, Maharashtra

    Jio not working inspite of showing network. People who are trying to reach me are complaining that it's telling switch off. What's the use of taking this kind of service when people can't reach you via call at emergency. @JioCare @reliancejio

  • rachitkapur
    RACHIT KAPUR (@rachitkapur) reported from Mumbai Suburban, Maharashtra

    @JioCare It's 10 days today with no resolution how long does it take to resolve this issue where there is already a new jio connection working and u need to transfer the old one. Your bill meter is on and I'm not using the service for which I have paid in advance for a year

  • dalvichandra
    CRaj (@dalvichandra) reported from Mumbai Suburban, Maharashtra

    @reliancejio Your customer service is annoying..not giving details of fraudsters cheating people using Jio sim..very shameful. Do something fast

  • amc262
    Ashish Chaudhari (@amc262) reported from Mumbai Suburban, Maharashtra

    @JioCare How much more rime do you need. Already been more than 2 months now. Absolutely appalling, pathetic and disgusting customer care practice

  • dkB1d
    Dharmesh Shah (@dkB1d) reported from Mumbai Suburban, Maharashtra

    @reliancejio The most #worst network ever. Even in open area there is breakage in Internet Speed and regular call drop

  • akshayagarwal89
    Akshay Agarwal (@akshayagarwal89) reported from Mumbai Suburban, Maharashtra

    @JioCare Why should i pay at first place. I want adjustment in this month bill. I am not paying extra money for incorrect billing. When customer care executive informed on July 12, 2022 that it is unsubscribed, it was still billed and now you are talking about adjustment.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ImBGoswami
    Biswajit Goswami (@ImBGoswami) reported

    @JioCare @reliancejio It's time to left from Jio, this is rediculas service by your end in my area. Complained many times but no any improvement or try to solve.

  • amitsareen_
    Amit Sareen (@amitsareen_) reported

    @JioCare Yes please, the problem is it is dangerous for the in coming vehicles to this lane. 2 cars have already hit it at night, and my own car bumped from the rear .

  • RahulYa02068681
    Rahul Yadav (@RahulYa02068681) reported

    @JioCare @reliancejio there is no service in our area from last two days....people are not able to make phone calls and not even able to send the text ...please help to resolve the issue on priority... Location-Khera Dabar ,New Delhi 110073

  • mrpandeyvimal
    Vimal Vaibhav (@mrpandeyvimal) reported

    Hey @reliancejio @JioCare Your service at coordinates 26.3632295, 84.9891846 is worst from month. Many time contacted support but no resolution. Not be able to send a single WhatsApp message during these day with every jio number we have in family. 1/2

  • harshmistri123
    Harsh mistri (@harshmistri123) reported

    @JioCare @JioCare Problem is still not resolved. Kindly do needful as soon as possible.

  • Ravi9982988927
    Ravi99 (@Ravi9982988927) reported

    @JioCare @reliancejio thank you for being nothing it's 3 days left now. I don't want your connection. Now I am goes to consumer court. I have much evidence for your so called service.

  • djondaterrible
    муниб лон (@djondaterrible) reported

    @AlphonseElrickk @saaqib_usmani @reliancejio ****, I really liked this guy😔

  • parvezq26307297
    parvez qureshi (@parvezq26307297) reported

    @JioCare my jio fibre connection no is 3507379 , since last 6 months wifi speed is 20kb/s , & my plan is 30mbps .all time buffer. No any customer support.only recorded message every time. my problem not resolved i will shift to other operator next month .

  • rahulkureshi
    Rahul Zahid Kureshi (@rahulkureshi) reported

    @reliancejio what a poor cable cable network plus data speed.

  • vignesh_ru
    vignesh uppinakudru (@vignesh_ru) reported

    SR00001JEWIF Worst service for Jio fiber.. not able to raise another request or reschedule #IPL2O23 #JioTV #Jiodown @JioCare