Reliance Jio outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Santa Cruz, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 30, 7:35 PM GMT+5:30.
- Internet (62%)
- Total Blackout (15%)
- Wi-fi (15%)
- Phone (5%)
- E-mail (2%)
- TV (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, and Airoli.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Wi-fi | 16 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Mumbai
|
Total Blackout | 3 days ago |
|
Mumbai
|
Internet | 3 days ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Indian (@Ankit28789794) reported from Yashodham, Maharashtra@reliancejio @JioCare @JioSaavn Feedback: caller tunes sound quality is very very poor, users loves to set up their loved tune but caller tune sound quality is super poor than the actual sound. It is disappointing, please see if you can improve in that section. Thanks
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Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, MaharashtraMay I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup
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Sonia Notani (@sonianotani) reported from Mumbai Suburban, MaharashtraNo customer care number. Emails got a few holding replies and then no replies. This is a critical service for us!! @reliancejio @JioCare
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra@JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say
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Arnab Kanti Ghosh (@ArnabKantiGhosh) reported from Yashodham, MaharashtraI have a #jiofiber broadband. But I think the router is bad. Beacause the 5Ghz band is good the whole flat but the 2.4Ghz band is only available when I stand infront of the router. Also no response from the local team. This much bad service is not expected from @reliancejio.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, MaharashtraHello @JioCare r u seriously care your customer
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CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra@reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.
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nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra@JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manish tripathi ⌘ Gnoma (🧙♂️,🧙♂️) (@mannudaada) reported@SahilLohchab11 @JioCare Jio customer care used to call me daily from different numbers, reminding me to recharge. I warned them that if they called again, I would take the matter to consumer court for consumer harassment. After that, the calls stopped completely.
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Praful Vinayak (@profSayz) reported@JioCare Ok I will wait till tomorrow morning 10 am and if unresolved then I will cancel as I don’t want my work to suffer
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pixel8design (@pixel8design1) reported@JioCare My JioAirFiber No. +91-1813152904 has been completely offline for the last 3 days. I am repeatedly receiving the same "Temporary Network Congestion" SMS, but there is no resolution. My router and set-top box are showing offline in MyJio app and internet is not working at all.
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Kunwar Ajay Rajput🚩 (@kunwar_ajay) reported@JioCare One team says resolved, another says working, and a third wants a new installation. #JioFiber is a complete disaster -Still no resolution, no callback, just endless excuses #Arsenal #AbhishekBanerjee
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Deepak Singh (@DeepakS69183628) reported@JioCare I have been facing this issue for the last 10 days and now my service request appears to have been wrongly updated. Please investigate this immediately and arrange a genuine engineer visit. This is completely unacceptable.
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Saket Mahajan (@SaketMahajan5) reported@reliancejio Attention to People out there ! Jiofibre is a scam. You should pay more money but not fall for this scam. They will loot you, will ghost you, will not provide any service and will not refund money for months. @JioCare fraud
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S Kumar (@16111skp) reported@JioCare @SahilLohchab11 If he is explicitly reporting the incident then it must stop 🛑 who have given authority to @reliancejio to harrass the customer... Such a shameful and unethical act..
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pixel8design (@pixel8design1) reported@reliancejio @JioCare My Jio AirFiber is not working for the last 3 days. There is no internet connection at all. Every time I call customer care, the call gets disconnected after entering my AirFiber number with the same message that a network issue is being resolved in my area.
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Kumar Saurabh (@saurabh_2123) reportedEvery time I contact customer care, I am told that a service engineer will visit within 2–3 hours, but this has not happened even once.This level of service is unacceptable. Please treat this as an urgent escalation and arrange an immediate resolution today.@JioCare @reliancejio
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Deepak Singh (@DeepakS69183628) reported@JioCare This is completely unacceptable. I never requested any reschedule. I have been continuously following up for the last 10 days because my internet is not working properly. Why would I postpone an engineer visit when I am the one suffering due to this issue?