1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 10, 3:41 PM GMT+5:30.
  • 58% Internet (58%)
  • 20% Wi-fi (20%)
  • 14% Total Blackout (14%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Total Blackout 16 hours ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 1 day ago
Mumbai Wi-fi 1 day ago
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago

Nearby cities with recent reports

Mumbai

25 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • psychedelic604
    Vin (@psychedelic604) reported from Mumbai Suburban, Maharashtra

    @JioCare need help with jio fiber connection. SSID is not showing up and calling your customer care is no help either. Kindly help

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • satishtiwari81
    satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra

    @reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • shreyplaysYT
    LFO Shrey Plays (@shreyplaysYT) reported from Mumbai Suburban, Maharashtra

    What is it with @reliancejio @PlayApex ping problems. Every alternate game the ping is at above 200ms. So annoying nd irritating.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    @reliancejio jio fiber isn’t working properly in Kopar Khairne. Please fix asap

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    My earlier request for engineer was for 5-6 pm slot 4 feb Since due to Some issue from jio application they didn't consider that SR, Please take a note of new SRN SR00001HEDMK I am having my lecture at 7 pm @_MukeshAmbani @JioCare @reliancejio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • PrashantMello
    Prashant D'Mello (@PrashantMello) reported from Mumbai Suburban, Maharashtra

    @JioCare The question i am asking is why is the service still not available in vasai virar area and you are asking me to book....

  • msmehta2000
    DR MUKESH MEHTA (@msmehta2000) reported from Yashodham, Maharashtra

    @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!

  • shah7543
    shah (@shah7543) reported from Mumbai Suburban, Maharashtra

    @reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Asumahi91
    Ashutosh Dwivedi (@Asumahi91) reported

    @JioCare Don't install it, worst service.... post sale service is pathetic

  • PreetPriyanshu1
    Dr. Preet Priyanshu (@PreetPriyanshu1) reported

    @JioCare Jiofiber WiFi has been down since 2 days & I’m only getting repeated automated ETA messages with changing timelines. No proper support or clear update, and my work is getting impacted. If this isn’t resolved urgently, I’ll discontinue Jio and switch to Airtel wifi.

  • gup47560
    PKMKB NEWS (@gup47560) reported

    @JioCare @reliancejio Your network and internet speeds in my area are extremely disappointing. Even in the 5G era, the speed I’m getting feels closer to 2G.

  • sankitdev
    sankit (@sankitdev) reported

    finannaly back to @reliancejio. network is good, 5g unlimited all time + 18 months of free gemini. Today, I bought myself a new jio sim. Later will port on next saturday or wednesday cause those day its free else it costs 100rs. 1 month free recharge bhi mil jayega. 3 Jio sim -> 3 gemini offer 15 TB storage and AI usage free.

  • sukhminderkals1
    sukhminderkalsi (@sukhminderkals1) reported

    @JioCare 4th day start but your wifi not started yet. Please explain the problem why it takes too much time and give assured time to resolve

  • rajaa200
    Shubham Agarwal (@rajaa200) reported

    @JioCare @JioCare 3 times in a day , i am IT professional these issue effect my business. Such pathetic services

  • modiabhishek17
    Abhishek Modi (@modiabhishek17) reported

    Very disappointed with JioFiber⁠ services. My internet has been down for the last 7 days. No engineer has visited, no proper response on complaints or emails, . We already paid for a 3-month subscription and now left with no solution. Very bad experience.@JioCare @reliancejio

  • Its_me_aarush
    Sahil Srivastava (@Its_me_aarush) reported

    @reliancejio @JioCare Worst service by your side, No service from the past 3 days were provided, requesting everyone not to use jio fiber or any other service from jio from now on.

  • ShivaTiwari_
    Shiva Tiwari (@ShivaTiwari_) reported

    @JioCare How long do I still need to wait? The issue is still not resolved, and I keep receiving the same response every time. Can you provide a proper update and a permanent resolution instead of repeating the same explanation? @JioCare @TRAI

  • RITESHKUMARPAD2
    RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported

    @JioCare From past one month I am getting messages internet service in your area is impacted. Thanks for your patience. Then after 4-5 hours net comes for 10-15 minutes and again disappear. I have complained repeated no. Of times. I want refund now.