Reliance Jio outages and service status in Mumbai Suburban, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai Suburban, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 19, 5:46 PM GMT+5:30.
- Internet (58%)
- Phone (18%)
- Wi-fi (14%)
- Total Blackout (7%)
- E-mail (4%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 17 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Airoli
|
Phone | 5 days ago |
|
Mumbai
|
Phone | 7 days ago |
|
Mumbai
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
-
Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
-
DR MUKESH MEHTA (@msmehta2000) reported from Mumbai Suburban, Maharashtra@JioCare Not able to connect with anyone for activation of my Jio fiber set top box and buying a wifi extender,, kindly help,sick of the service
-
shah (@shah7543) reported from Mumbai Suburban, Maharashtra@reliancejio think twise before going to subscribe jio fiber, in breakdown of services consumer can request for service through app and you might get appointments after 24 hrs or more till that no internet
-
Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra@JioCare What a ****** network. When your recharge expires all network go slow specially the data network.
-
Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
-
Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare I think this 15 times I have forwarded my house details... Why the same sop has been following? Can't you come here and check network
-
Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
-
I am Pankaj (@impankajengg) reported from Mumbai Suburban, Maharashtra@JioCare I am unable to see Twitter feeds, unable to make whatsapp voice and video calls with jio data from my new phone (1+10T). What's the solution?
-
Surendra Sadwelkar (@surensadwelkar) reported from Mumbai Suburban, Maharashtra@JioCare i have complained 2 times so far that I cannot make or receive calls sometimes, i am not able to call any emergency numbers like 100. So far my issue remains unresolved. If Jio is not able to resolve my issue i will have to port out.
-
Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown
-
Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
-
Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
-
Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra@JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.
-
Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra@JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.
-
gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
-
Vin (@psychedelic604) reported from Yashodham, Maharashtra@JioCare why had the jio network suddenly become so back. Browsing on the phone has become a task.
-
Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@cankkasera @JioCare @reliancejio Hi I have face call and network both issue... I have just recently port the network candle is only ,1 available. Despite following up no improvement... जियो मैने क्यों लियो... Abhi Aisa lag raha he
-
Ramdoot Ashu (@dhi_ashu) reported from Yashodham, MaharashtraHey @JioCare I am facing internet related issue from a couple of days contact the customer care but not got any response pls solve the issue @reliancejio
-
Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Rajdeep Thakur (@Rajdeep7988) reported@reliancejio Don't you have money to run the generator? Whereas they also take money from the customers. As soon as the power goes off, your network gets destroyed. Bad performance.
-
S.P. SINGH | एस.पी. सिंह (@SPSingh52881365) reported@JioCare It has been 4 days and still no resolution. I already shared my details via DM as requested, but there has been no proper response or update. This delay is unacceptable. Either fix this issue immediately or take your WiFi back from here.
-
Anuj Rathi 🇮🇳 🌾 (@anujraathi) reportedWorst network coverage of @reliancejio even after switching from 4G to 5G. But seems like "नहीं जी". These companies are just extorting money; Call quality worst, Network coverage worst, Internet coverage worst. Overall pathetic. Just looting us.
-
PRASHANT SHUKLA (@PRASHANT_SHU91) reported@JioCare I am waiting and still waiting for a month ...why its too long to simply resolve an issue, you can provide a link on my mail to claim my reward benefit. As committed by your senior executive that the issue gets resolved in a week.
-
Jithu Raj (@raj_jithu) reported@JioCare This issue resolved?
-
Neeraj Kumar (@neeraj_kum51472) reported@JioCare @JioCare Internet speed is very slow, and our LG TV is not connecting to WiFi. This issue has happened before and was temporarily fixed after a router replacement. It keeps repeating every 6–7 months. Please arrange a technician visit and resolve this permanently.
-
【UAK】🇮🇳🇮🇳🇮🇳 (@thebigggshow) reported@TSaukur @JioCare @reliancejio They have simply become the WORST Now....
-
Snehali Dutta Biswas (@snehali96) reported@JioCare Why am I facing this problem every day because it is called a temporary issue? Why am I facing this problem at a particular time? Kindly send a proper engineer from Jalpaiguri. Please make arrangements, otherwise I will be forced to reach far away.
-
Ankit (@Ankit47515467) reported@JioCare I made a recharge of ₹3599 on 18 April 2026 via Jio Wallet, but the recharge is not reflected on my Airtel number. Payment is successful but recharge not done yet. Transaction ID: 801321491140 Please check and resolve this issue as soon as possible.
-
A D W A I T M A N G A L O R E |🇮🇳 अद्वैत मंगलोर (@ADWAITMANGALORE) reported@JioCare Our JioFixed Number +912235647892. Is Not Working from 03:00 pm pls Look into this