Reliance Jio outages and service status in Mumbai, Maharashtra

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mumbai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

City	Problem Type	Report Time
Mumbai	Total Blackout	8 hours ago
Mumbai Suburban	Internet	15 hours ago
Mumbai	Internet	1 day ago
Mumbai	Internet	1 day ago
Mumbai	Internet	1 day ago
Mumbai	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Reliance Jio Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

• 
  manisha nanavaty (@ManishaNanavaty) reported 20 seconds ago from Mumbai Suburban, Maharashtra

  @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

• 
  Mihir Pandya (@mihir_kp) reported 8 minutes ago from Mumbai Suburban, Maharashtra

  @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

• 
  Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported 10 minutes ago from Yashodham, Maharashtra

  Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

• 
  Praveen Kushwaha (@praveenkushwaha) reported 11 minutes ago from Yashodham, Maharashtra

  @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

• 
  Mihir Pandya (@mihir_kp) reported 14 minutes ago from Mumbai Suburban, Maharashtra

  @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

• 
  Vinod Yadav (@vsy135) reported 18 minutes ago from Mumbai Suburban, Maharashtra

  Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

• 
  Nidhaye Phand (@nidhayephand) reported 22 minutes ago from Yashodham, Maharashtra

  @JioCare Thanks Aahil. I’ve been trying to reach the technician on call but I’m unable to connect. The customer care no. transfers the call to an advisor but no one answers the call Please look into it!

• 
  Nirmalya Biswas (@BiswasNirmalya) reported 23 minutes ago from Mumbai Suburban, Maharashtra

  @ParikshitK_ @JioCare Facing this issue since the last few days

• 
  मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported 25 minutes ago from Mumbai Suburban, Maharashtra

  It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

• 
  Anil (@Alwaysanil_) reported 27 minutes ago from Mumbai Suburban, Maharashtra

  my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

• 
  Vishal H Rochlani (@vrochlani) reported 33 minutes ago from Yashodham, Maharashtra

  @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

• 
  PRANOY CHAUAAN (@PRANOY_CHAUAAN) reported 33 minutes ago from Mumbai Suburban, Maharashtra

  @SardarSomdeep @JioCare @Airtel_Presence God Knows now what and when would jio commercially start 5G for everyone - my phone model on the other hand supports more bands then required like Millimetre Wave , which would never connect coz they use MM WAVE to interlink towers

• 
  Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported 34 minutes ago from Yashodham, Maharashtra

  @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

• 
  Mihir Pandya (@mihir_kp) reported 44 minutes ago from Yashodham, Maharashtra

  @JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help

• 
  Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported 48 minutes ago from Yashodham, Maharashtra

  @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

• 
  Volney Myron (@volneymyron) reported 50 minutes ago from Yashodham, Maharashtra

  The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

• 
  DR MUKESH MEHTA (@msmehta2000) reported 53 minutes ago from Yashodham, Maharashtra

  @JioCare Even Jio fiber speed is bad after upgrading to Rs 999 plan

• 
  ROHAN GOHIL (@ROHANGOHIL) reported 56 minutes ago from Yashodham, Maharashtra

  @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

• 
  AMIT JSK (@jskexim) reported 57 minutes ago from Mumbai Suburban, Maharashtra

  @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

• 
  Tripurari Pathak (@Pathak67k) reported 58 minutes ago from Mumbai Suburban, Maharashtra

  @reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gujju_singhThakur (@Gs_Bishtldos) reported 2 minutes ago

  Currently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio

• 
  ARIF MOHD (@ARIF2204) reported 3 minutes ago

  Databooster Topup plan in Jio Airfiber purchased, but didn't activated. Tried calling Customer support,but could not proceed through IVR. @reliancejio @JioCare @JIOAIRFIBERIN

• 
  Arindam (Arin) (@iamArindam7) reported 8 minutes ago

  @Nishikant_34 @JioCare @reliancejio Absolutely correct! No support system!! Shame shame jio!!!

• 
  Bindumadhav Tikekar (@Bindutikekar) reported 10 minutes ago

  @JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!

• 
  Pride of India 🇮🇳 🌅☀️ (@Indias_pride) reported 10 minutes ago

  @JioCare That is not resolution I replied you in dm. Change the recharge to jio charge as it is unusable

• 
  better call no one (@_errrrrrr) reported 11 minutes ago

  @Ranjitkumar1999 @JioCare Even i am facing the same issue, customer care blocked my number upon raising this concern

• 
  chandru (@dmchandru) reported 12 minutes ago

  @JioCare @JioCare @reliancejio This is honestly a pathetic customer experience from a reputed giant like Jio. Your team acknowledged my complaint and said they would assist me via DM, but there has been no response or resolution even after 2+ days.

• 
  SSN (@ssnpunekar) reported 13 minutes ago

  Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

• 
  Sudharsan Raamhu (@SudharsanRaamhu) reported 19 minutes ago

  @JioCare @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?

• 
  Jaychand Maurya (@JAYCHANDMAURY88) reported 20 minutes ago

  @jiocare jio 5g speed is very poor pls speed up now ...