Reliance Jio outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mumbai, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 19, 5:46 PM GMT+5:30.
- Internet (58%)
- Phone (18%)
- Wi-fi (14%)
- Total Blackout (7%)
- E-mail (4%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400022 , 400016 , 400019 , 400018 , 400014 and 400013 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 16 hours ago |
|
Mumbai
|
Internet | 2 days ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Airoli
|
Phone | 5 days ago |
|
Mumbai
|
Phone | 7 days ago |
|
Mumbai
|
Internet | 7 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra@JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow
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Ashwini Pawar (@theonlyashwini) reported from Yashodham, MaharashtraWhy struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!
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Kaushal Broachwala (@KBrochwala) reported from Mumbai Suburban, Maharashtra@JioCare, @JioChat Jio down in goregaon east since yesterday night. Kindly resolve ASAP.
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nj (@navinjk11) reported from Mumbai, Maharashtra@JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?
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Corona Radiata (@CoronaRadiata2) reported from Mumbai, MaharashtraI don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.
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Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra@JioCare need to connect to customer care
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satish tiwari (@satishtiwari81) reported from Mumbai Suburban, Maharashtra@reliancejio @RelianceEnt @reliancegroup kindly take notice that jio fibre team had assured us free connection to society.but after 2 month of service started.there is no response from team .feeling cheated from jio fibre .from Satish tiwari veermahal chs lalbaug 9820464853
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra@JioCare now it's finish.. let's disconnect!! Network is the soul of Mobile device now a days i am carrying body without soul... poor network, poor service 😔 unsatisfied!!
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra@JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628
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Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra@JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.
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Tripurari Pathak (@Pathak67k) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare your network gone crazy....i received at least 16 calls from different state including 2 calls from J&k. Everyone is saying that I called them but how ?? I am in a meeting with peoples and my mobile is on table, no one using the how can I make call ??
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Harsh Jaiwant Jain (@HarshJaiwant) reported from Mumbai Suburban, MaharashtraHow should I disconnect and get refund amount of my jio fiber ?? The app provides a helpline number that doesn't help at all , employees at jio store gives the same number and the person who sold us the plan is now removed !! please provide suitable help @JioCare @reliancejio
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Anil J. Chanchani (@chanchani_) reported from Mumbai Suburban, Maharashtra@JioCare Why Company is holding a Customer's Rs 10000/ deposit lying without any interest
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SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra@JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio
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Mihir Pandya (@mihir_kp) reported from Yashodham, Maharashtra@JioFiberVoice @JioCare cant access Jio fiber internet and could not run diagnostics check, please help
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra@JioCare bas service My welcome offer not received I am not using 5g unlimited data With postpaid number My plan 399 9309855763
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ram kumar (@ramusmart0204) reported@JioCare Dear Team, I am facing very poor network connectivity for the past 2 days. I have been raising complaints every day, but the issue is still not resolved. Because of this, I am planning to port to another network. , and I am located in Arumbakkam, Chennai. Kindly check
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Apoorva Dholakia (@shrijidatalinks) reported@JioCare We are able to enjoy family time and are forced to keep digital detox. Despite complaining over more than a month, recurrent disruptions persist. We can't WORK, can't ENJOY TV, can't STUDY. So thank you for not providing stable uninterrupted network connectivity.
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Ankit (@Ankit47515467) reported@JioCare I made a recharge of ₹3599 on 18 April 2026 via Jio Wallet, but the recharge is not reflected on my Airtel number. Payment is successful but recharge not done yet. Transaction ID: 801321491140 Please check and resolve this issue as soon as possible.
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Rehan (@rehanpawaskar) reported@JioCare ‘Next few hours’ is open ended. It neither resolves my query nor gives a definitive timeline. These ‘temporary issues’ are happening quite frequently without any logical reasoning. It’s a shame that a company like @reliancejio cannot manage its services inline with global players.
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Umesh_Jagadal (@umeshjagadal) reported@JioCare I hope this shouldn't take more time to resolve the issue. Kindly raise a priority request and assign a technician for the visit ASAP.
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Anupam shukla (@anupamshukla70) reported@rajat_gupta_94 @reliancejio @JioCare This is what you get in response no complaint registered just bullshit from jio. The most pathetic service. I want my jio airfiber plan to be extended for 5 days because service is down. I'll file case in consumer court.
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mahesh k (@mk2722372) reported@JioCare @reliancejio # net slow (feedback)
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madhur dagar (@madhur_dagar) reported@JioCare You guys always ask these Details and say “sir this is temporary issue we will fix it soon” but then issue will never resolved . When you don’t do anything to fix the problem why you need all that details?
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Mayuresh Pradhan (@mdpradhan) reported@JioCare Internet still not working, it's been 5 hrs since I logged the complaint.
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Ankush Khan (@AnkushKhan3) reported@JioCare Your team collected payment after assuring same-day installation. After 48 hours, and no one has responded to my calls. This reflects poorly on your customer service, and how future issues would be handled. I therefore request you to kindly cancel the installation and refund.