Reliance Jio outages and service status in Mughal Sarāi, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mughal Sarāi, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (60%)
- E-mail (20%)
- Total Blackout (20%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mughal Sarāi, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mughal Sarāi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mughal Sarāi, Uttar Pradesh
The most recent Reliance Jio outage reports came from the following cities: Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Varanasi
|
8 days ago | |
|
Varanasi
|
Total Blackout | 15 days ago |
|
Varanasi
|
Internet | 18 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mughal Sarāi, Uttar Pradesh
Latest outage, problems and issue reports in Mughal Sarāi and nearby locations:
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संदीप पाण्डेय (@sandip_rail) reported from Vārānasi, Uttar Pradesh@reliancejio hi there why my area have poor network from two days. I can’t send any whatsapp msg
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Shivam Srivastava (@ShivamS76725891) reported from Vārānasi, Uttar Pradesh@JioCare very Bad Experience facing since last 10days no one can contact us to give solutions Poor connection poor network
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Anil Kumar Jalan (@AnilKumarJalan) reported from Vārānasi, Uttar PradeshWorst and pathetic slow speed Of internet in your network at S-29/408 Shivpur Varanasi 221003 by mobile no 7355792989. @narendramodi @JioCare @reliancejio
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शाश्वत द्विवेदी (@ImShashvatD) reported from Vārānasi, Uttar Pradesh@reliancejio @JioCare Dear jio I m Stuck with a problem I m not able to activate my upcoming plan through my Jio app. Trying to call jio care but they are also not responding. Please do something otherwise I have an option left to port out. #Jio #jiocare
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Anuj K Chaurasia (@anuj_chaurasiaa) reported from Vārānasi, Uttar Pradesh@JioCare Speed issue in my area since November 2019, Iam complaining for this many times but nothing improve... Please do something...
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i_am_pathakashu (@aAtMNIRbhaR00) reported from Vārānasi, Uttar Pradesh@JioCare Please help me asap.
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Sarvesh (@Sarvesh14129434) reported from Vārānasi, Uttar Pradesh@JioCare call drop and slow net. My area. 7275536551
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shrikant gokarn (काशी) (@gokarnakashi) reported from Vārānasi, Uttar Pradesh@JioCare very bad network before 3 days please resolve the problem
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𝐏𝐫𝐢𝐲𝐞𝐬𝐡 𝐒𝐢𝐧𝐠𝐡 𝐑𝐚𝐠𝐡𝐮𝐯𝐚𝐧𝐬𝐡𝐢 (@_PRIYESH_) reported from Vārānasi, Uttar Pradesh@JioCare Issue: call drops / unable to connect call in one go. Zone: Varanasi,UttarPradesh PS: before tweeting this I have confirmed this issue with my family, friends and colleagues. #jio #telecommunications
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shrikant gokarn (काशी) (@gokarnakashi) reported from Vārānasi, Uttar Pradesh@JioCare We are facing bad network issue before 5 days .. no anyone resolve the problem ...
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R.K.NISHAD (@rknishadvns) reported from Vārānasi, Uttar PradeshUnable to use my internet at current location please please solve my problem as soon as possible @JioCare @reliancejio
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Anil Kumar Jalan (@AnilKumarJalan) reported from Vārānasi, Uttar PradeshGo to hell for such pathetic And worst speed of internet At S-29/408 Shivpur Varanasi 221003 of your 4G network In mobile no 7355792989 in Which complaint in 198 is lodged. @JioCare @reliancejio @narendramodi
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shrikant gokarn (काशी) (@gokarnakashi) reported from Vārānasi, Uttar Pradesh@JioCare hopeless service ...
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Satyam Mishra (@SatyamM32491368) reported from Vārānasi, Uttar Pradesh@JioCare today I talk to jio coustomer head executive #Divyanshi against my unusual data consumption issue and I relies that jio are so careless against our coustomer issue and #executives are not giving proper rigion regarding my data consumption Which I required
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shubhendu Rai (@shubhendurai17) reported from Vārānasi, Uttar Pradesh@JioCare facing network issue calls not connecting nor getting good internet speed In ashapur varanasi
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R.K.NISHAD (@rknishadvns) reported from Vārānasi, Uttar Pradesh@JioCare internet speed is very slow at my current location i think our money going on waste
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itika srivastava (@itika_s) reported from Vārānasi, Uttar Pradesh@JioCare Do you have any timeline.. When it will be fixed. As I had to take leave on Friday bcz there was no network and i couldn't work from home. It's been more than 4days now.
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Anil Kumar Jalan (@AnilKumarJalan) reported from Vārānasi, Uttar PradeshSo slow speed of internet in My area at S-29/408 Shivpur Varanasi 221003 of your 4G Network and your familiar excuse about too much use Without any action of no 7355792989. @narendramodi @JioCare @reliancejio
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Anshika Chaurasia (@AnshikaChaurasi) reported from Vārānasi, Uttar Pradesh@reliancejio @JioCare I dont want to talk to robots, robots dont understand my problems. Can you please connect me to a human agent. My number stands terminated.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare The engineer seriously do not know how to fix just comes and turn the Wifi and leave. You guys need 03 weeks to fix the issue? Wow what a service. You know the managers himself do not pick the calls.
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Gursimranjit Singh (@gursimranjit) reported@JioCare So, effectively I have got only around 2 days of actual internet over the period of 10 days. This too in a Metropolitan city like Chennai. Either cancel my internet connection and refund my remaining service advance, or fix these persistent issues for once and all.
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Himanshu Mishra (@himanshu312017) reportedHey @reliancejio @JioCare @jagograhakjago, I stay in navi mumbai here the network drop has become very common at my place. We have 5 jio sim connections.Spending monthly around 2k and in return I am getting worst services.I do work from home not able to work and lost 1 day of pay
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Gaurav (@GauravMajee) reported@JioCare I've shared my details via DM. This issue is due to water entering the fiber cable because of poor installation. Replace the damaged cable and equipment free of cost and resolve the issue immediately.
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Mikhail (@Dark_carnage07) reported@JioCare My Jiofibre connection atLocation: Lakadganj, Nagpur-440008 is disrupted since Friday, 17th July, and till today no technician has come to visit. They gave the number of the engineer allocated for service who is not picking up calls. Totally pathetic service from Jio.
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Caustickonar (@caustickonar) reported@JioCare @reliancejio the last customer service rep that I spoke to, "Dharmendra Vishwakarma", has "escalated" my service request with the promise of resolution in 1 hour (highly unlikely) ... I betcha that this issue will not see the light of the day for another 24 hours
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Manas Ranjan Sahu (@raajranjanraja) reported@JioCare @reliancejio my fiber service disrupted since 4 days. Already I have complained Regarding this.Till now I haven’t received any call.I want to talk to ur Costumer care but there is no options .what to do now?Surrender or wait for ur engineer?
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Kapil dev (@lovekapil143) reportedNever recommend anyone to use jio Wrost network ever @reliancejio @reliancegroup @JioCare
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ISH😎 (@Curiousishh) reported@jitendraverma__ @JioCare @airtelindia Yes BSNL have better speed and service than these lootere