Reliance Jio outages and service status in Varanasi, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Varanasi, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- Wi-fi (17%)
The latest reports from users having issues in Varanasi come from postal codes 221010 , 221001 , 221003 and 232101 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Varanasi, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Varanasi, Uttar Pradesh
The most recent Reliance Jio outage reports came from the following cities: Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Varanasi
|
8 days ago | |
|
Varanasi
|
Total Blackout | 14 days ago |
|
Varanasi
|
Internet | 18 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Varanasi, Uttar Pradesh
Latest outage, problems and issue reports in Varanasi and nearby locations:
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ALOK (@alokyadav3001) reported from Vārānasi, Uttar Pradesh@reliancejio @exploreIMC Very poor internet..4g working as 2 g
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PRADEEP SHARMA (@PRADEEP24591811) reported from Vārānasi, Uttar Pradesh@JioCare The problem that was encountered on my number is now resolved thank you for reply
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Deepak Singh Rajveer (@DeepakS35579910) reported from Vārānasi, Uttar Pradesh@Mmanish_Sspeaks @JioCare Unable to browse slow net
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Sahab Ji (@vkanand09) reported from Vārānasi, Uttar PradeshI'm irritated with the service of @airtelindia. Really irritating and disappointing internet speed of @airtelindia. It makes me to switch to @reliancejio #switchtojio
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Anil Kumar Jalan (@AnilKumarJalan) reported from Vārānasi, Uttar PradeshWorst and pathetic slow speed Of internet in your network at S-29/408 Shivpur Varanasi 221003 by mobile no 7355792989. @narendramodi @JioCare @reliancejio
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sharma ji ka chhora (@jerrysh03) reported from Vārānasi, Uttar Pradesh@JioCareers , @reliancejio why customer care is not accepting my call ? I want to use call barring for incoming calls but the cell phone can not accept my command. So that's why I called customer care waited to know about this matter.
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Shachindra Raj (@shachinraj04) reported from Vārānasi, Uttar Pradesh@JioCare Your network is too bad that it seems I am wrong that why I choose you. @TRAI @reliancejio.
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VIKASH Vishvkarma (@VIKASHVishvkar3) reported from Vārānasi, Uttar Pradesh@JioCare jio network is very bad in my area
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itika srivastava (@itika_s) reported from Vārānasi, Uttar Pradesh@JioCare Do you have any timeline.. When it will be fixed. As I had to take leave on Friday bcz there was no network and i couldn't work from home. It's been more than 4days now.
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faraz husain (@farazhu19873857) reported from Jaitpura, Uttar Pradesh@JioCare @reliancejio Very disappointed with jio service we are facing regular issue with internet network drop problem and call drop problm please fix the issue
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SHANTANU (@shaenlove) reported from Vārānasi, Uttar PradeshNet speed is too slow whenever I recharge with Rs.599/- if you can't provide good network then close this plan @reliancejio
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Mohd Hasnain Ansari (@MohdHasnainAnsa) reported from Vārānasi, Uttar Pradesh@reliancejio @JioChat @TRAI As per you there is True 5G network in my location my device is also support 5G but why I can't use what's the problem. No -8419820847 Plz resolve my issue as soon as possible l.
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R.K.NISHAD (@rknishadvns) reported from Vārānasi, Uttar Pradesh@JioCare internet speed is very slow at my current location i think our money going on waste
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vishal singh (@vishals37339406) reported from Vārānasi, Uttar Pradesh@JRelince @JioCare @reliancejio There is very bad network inside L B.S.I Airport Varanasi . Network is good outside airport but when we go inside its very bad other Company network like Airtel is working good and Costomer care executive are only giving excuses.
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Chakrapani Siddharth🇮🇳 (@cpsiddharth) reported from Vārānasi, Uttar Pradesh@sumitsaurabh @reliancejio She will be removed now... What's the issue here.
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itika srivastava (@itika_s) reported from Vārānasi, Uttar Pradesh@JioCare @reliancejio It's been 6 days now. No resolution of the network issue that i am facing. We have 5 people using jio. Unable to make calls and use data. Jiofi is not working, how shud I do my office work... #DISAPPOINTED #jio
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95292528Pradyumna (@sumitpr) reported from Vārānasi, Uttar Pradesh@JioCare internet speed is very slow
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Abhishek Kumar (@Abhi007kashyap) reported from Vārānasi, Uttar Pradesh@reliancejio I did not get 5g network in Varanasi location babatpur. I have tried many times. I am using OnePlus 2t. Also i am using Airtel and getting Airtel 5g network and high speed internet. Jio is my primary sim.
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Nishü pãthåk (@Nishu5pathak) reported from Vārānasi, Uttar Pradesh@JioCare M already send jio Numbr, alternative number ,full address, and all queries which you guys want to check my issue but still I can't get any response from you 😤
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Anil Kumar Jalan (@AnilKumarJalan) reported from Vārānasi, Uttar PradeshGo to hell for such pathetic And worst speed of internet At S-29/408 Shivpur Varanasi 221003 of your 4G network In mobile no 7355792989 in Which complaint in 198 is lodged. @JioCare @reliancejio @narendramodi
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shankar Lal (@shankarlalrs) reportedHaving major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI
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A concerned citizen (@Kaelvi_Question) reported@JioCare Brilliant response Jio. Please continue this till you loose all customers. You don't offer proper service knowing that the customer has prepaid in advance and can't switch ISP? What about hours for which connectivity is lost? @jagograhakjago
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Shobhit Agrwal (@shobhit_666) reported@JioCare am I paying for the internet or for hoping for the internet. I've been facing the issue of external connectivity issues all this month I'm located on jvlr andheri East mumbai. Care to explain how this is happening practically everyday
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Rahane (@Rahane03) reported@JioCare Close the complaint and issue the rebate via refund. I want to cancel the subs.
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Sanjiv Krishan Sood Addl DG BSF Retired (@sood_2) reported@reliancejio I feel that there is some problem with the manner you measure consumption of data Hope you are not pulling a fast one on us
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Sandeep Chaudhary (@sandeep91802633) reported@JioCare If there was no delay, why did it take 6 days to send a technician for a 10-minute fix? Please explain this contradiction instead of sending template replies. I am asking for accountability, not apologies.
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Capecrusador (@Manzoor39050078) reported@JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam
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Anunay Tewari (@anunaytewari7) reported@JioCare Your repeated promises have completely lost credibility. Payment was taken immediately, but the service never arrived. A missed installation appointment, no engineer, no communication, and the same template replies for days. This level of customer service is unacceptable
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Prince Singh (@Prince_Singh_27) reported@JioCare @reliancejio @JioCare why I'm getting half the refund of original amount? I tried all the ways to get service and raised caes and even though I didn't get service. Can you check why ? Need the full refund