Reliance Jio

Reliance Jio Outage Report in Mathura, Uttar Pradesh

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mathura, Uttar Pradesh 01/20/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India

  • vermag_ka_ladka Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh

    @JioCare hello team jio. My jio fiber cable got broken from the pole. Help

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare No. 9543302355, Alternate no. -6309009290 It's not working in all over India, issue is not specific to area.

  • ManiVaishnav89 Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar Pradesh

    Jio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare

  • psinghal74 Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh

    @JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare but the network coverage is still worst even unable to make phne calls in era of 5g. My jio no.8279939981

  • rvsbaghel Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh

    @JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.

  • artsquad_manish KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.

  • KhageshDubey2 Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar Pradesh

    Pathetic service .@JioCare .@reliancejio 🌝🌝🌝

  • ATentiwala Aditya Tentiwala (@ATentiwala) reported from Vrindāvan, Uttar Pradesh

    Hello Team Jio, I am immensly disappointed with the service you are providing to you your user and i am going to file a complaint in consumer court and with TRI that we are paying for 4 g speed and today I am not even to recieve call or make call 8077753154 @reliancejio @JioCare

  • KhageshDubey2 Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.

  • VikasPa47928141 Vikas Parashar adv. (@VikasPa47928141) reported from Mathura, Uttar Pradesh

    Indian bussiness house have potential to manufacture non chinese phone in india acquire technology patents do tie up..From Japan Taiwan european manufacturer please support indian army and earn..@anmol_ambani @AmbaniTina @reliancegroup @reliancejio @anandmahindra @TataCompanies

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare please make this recharge work or give me an alternative to change the current recharge that I done in today's morning... Current recharge is of no use for me... We didn't expected @reliancejio dose like this to there customer... Infact all my family uses Jio..

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • HappyKaLri 🇭 🇦 🇵 🇵 🇾 (@HappyKaLri) reported

    @reliancejio @mipaltan very poor network provider

  • satty_ray satyajeet ray (@satty_ray) reported

    @JioCare No resolution, only repeatation of same statement. Not accepting the fault of your executive. Really disappointed by the way, you handled it. In tribal areas people are using jio fiber, whereas in city Iam unable to get the service.

  • ChoudharyTeekam TEEKAM R CHOUDHARY (@ChoudharyTeekam) reported from Bhubaneshwar, State of Odisha

    Now @JioCare will also do this #Tweet... "We do understand your concern. We can see the coverage in your area is good. However, you are experiencing internet issues as there are many users using internet at the same time."

  • UjjwalY48284505 Ujjwal Yadav (@UjjwalY48284505) reported

    @JioCare We are not getting proper network service in your area please fix it.

  • snldhall sunil dhall (@snldhall) reported

    @JioCare Still network is poor, We are facing same problems..

  • AdityaS88317969 Aditya Sinha (@AdityaS88317969) reported

    @JioCare please extend your network to my location. I have waiting for jio connection since last year. Please provide me with your connection

  • ImNitish100 Nitish kumar (@ImNitish100) reported

    Hey Dear @JioCare @reliancejio In My Room Jio is not working.I am Preparing for competitive exam so we need High speed internet but jio is running fast. so do something Otherwise I will port my jio into @airtelindia

  • Kumauni_Pahadi उत्तराखंडी 🚩🚩🚩🚩🚩 (@Kumauni_Pahadi) reported

    Worst 4g network Like 2g by @reliancejio @JioCare, going to port with @airtelindia. Worst 4g services by Jio in Amethi District of UP.

  • NikhilS51273563 Nikhil Singh (@NikhilS51273563) reported

    @reliancejio worst network speed i cant even send a message on whatsapp

  • Makarand1301 Mak@1301 🇮🇳 (@Makarand1301) reported

    Hii @reliancejio , I am recharged with ₹ 599; My bank account is debited but recharge is not completed 😑 I am registering complaint but no one is responding from you... Give any other platform to register my complaint Please do something asap🙏🙏🙏 @reliancegroup