Reliance Jio

Reliance Jio Outage Report in Mathura, Uttar Pradesh

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mathura, Uttar Pradesh 12/11/2025 11:15

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.

  • shivansh89 shivansh katoch (@shivansh89) reported from Mathura, Uttar Pradesh

    Day 3 - already gone, Nothing done till now. Poorest service ever by Jio Broadband #JioFiber @JioCare @reliancejio

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare please make this recharge work or give me an alternative to change the current recharge that I done in today's morning... Current recharge is of no use for me... We didn't expected @reliancejio dose like this to there customer... Infact all my family uses Jio..

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.

  • VikasPa47928141 Vikas Parashar adv. (@VikasPa47928141) reported from Mathura, Uttar Pradesh

    Indian bussiness house have potential to manufacture non chinese phone in india acquire technology patents do tie up..From Japan Taiwan european manufacturer please support indian army and earn..@anmol_ambani @AmbaniTina @reliancegroup @reliancejio @anandmahindra @TataCompanies

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.

  • KhageshDubey2 Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • ATentiwala Aditya Tentiwala (@ATentiwala) reported from Vrindāvan, Uttar Pradesh

    Hello Team Jio, I am immensly disappointed with the service you are providing to you your user and i am going to file a complaint in consumer court and with TRI that we are paying for 4 g speed and today I am not even to recieve call or make call 8077753154 @reliancejio @JioCare

  • ManiVaishnav89 Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar Pradesh

    Jio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare

  • vermag_ka_ladka Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh

    @JioCare hello team jio. My jio fiber cable got broken from the pole. Help

  • psinghal74 Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh

    @JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating

  • artsquad_manish KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.

  • priyansh104 priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh

    @JioCare I don't want your apology here. Just fix this....

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare No. 9543302355, Alternate no. -6309009290 It's not working in all over India, issue is not specific to area.

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

  • KhageshDubey2 Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar Pradesh

    Pathetic service .@JioCare .@reliancejio 🌝🌝🌝

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Chaumuhān, Uttar Pradesh

    Address Village: Bhartiya, post:jait District:Mathura,Tehsil:Chhata Pin code:281406 Worst network services provided by @JioCare @reliancejio every 10-15 days your tower stops working you are looting us by charging the amount nd not providing services.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Addfbuzz ANUPAM DABRAL (@Addfbuzz) reported

    Also, if your customer ex. is changing every hour, DO NOT drop me the same messages again n again. Rather confirm a TIME slot for an engineer visit, which seems to be a very tough task for you @reliancejio @JioCare

  • shivangkhanna99 Shivang Khanna (@shivangkhanna99) reported

    Where is my security deposit? I have left Jio postpaid over a month. My deposit is not back yet. Had contacted took my details no respond. While activating all money is given on the spot. Where is my money. Such horrible people @JioCare

  • Addfbuzz ANUPAM DABRAL (@Addfbuzz) reported

    @reliancejio @JioCare you really need to hire better customer execs. they are clearly unaware of the agenda! Each complain takes 48-72 hours to be addressed! This is tragic on the part of a brand that is relentlessly asking for feedbacks - 0/10 to you

  • Imnikhilgupta Nikhil Sunita (@Imnikhilgupta) reported

    @reliancejio @JioCare They are saying do whatever you want to do, do complaint anywhere, they are not treating me like a consumer. All those at jio who I have tried to call or reach out to, have harassed me. I am mentally tortured by jio.(3)

  • aabhaal Akash Naik 🇮🇳 (@aabhaal) reported

    @JioCare There is no network since morning. It shows no service. Kindly help.

  • Ss22Shweta Shweta Sharma (@Ss22Shweta) reported

    Worst & torturous services by jio fiber @JioCare. @reliancejio looking to dominate the Indian market is such a disappointment honestly that I feel sorry of ourselves.They don't give the promised speed & god forbid if you have to deal with their custmr care advisors @JioGigaFibre

  • AYUSHKU97793672 AYUSH KUMAR SINGH (@AYUSHKU97793672) reported

    @JioCare Received a message from your end but issue remains unresolved. Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 3379690752 in your area. Services are likely to get restored by 10-08-2021 10:20 AM. Thank You.

  • shahin_raza Shahin Raza (@shahin_raza) reported

    @JioCare @Pavan9971036511 Even in Mumbai, we are facing the same issues.

  • Gautam_210384 Gautam Prasad (@Gautam_210384) reported

    @JioCare Mr Faisal, am asking you to cancel and refund my money ASAP without any further delay. @reliancejio @RelianceDigital

  • kar_shuvam Shuvam Kar (@kar_shuvam) reported

    Terrible service from @reliancejio . Requested for jiofiber connection on last Friday. Representative came on sat. took payment, placed order, after a while engineers came for installation but they failed to provide me connection for a terrible reason.