Reliance Jio outages and service status in Mathura, Uttar Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
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priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh@JioCare I don't want your apology here. Just fix this....
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shivansh katoch (@shivansh89) reported from Mathura, Uttar PradeshDay 3 - already gone, Nothing done till now. Poorest service ever by Jio Broadband #JioFiber @JioCare @reliancejio
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Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar PradeshPathetic service .@JioCare .@reliancejio 🌝🌝🌝
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Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh@reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.
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Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar PradeshWhat a poor speed .@JioCare .@reliancejio here 👇👇👇
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Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh@reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@JioCare 8700509756 Worst network service in India
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D P SINGH (@DPSINGH80976344) reported from Mathura, Uttar Pradesh@JioCare sir, my Jio no is 9722612564 is not giving speed of internet, it also not opening the videos in low quality. Speed 's quality is very poor here please help me
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Aditya Goswami (@SriAdityakrsna) reported from Rājpur, Uttar PradeshNw tody @JioCare netspd is eql to shit 💩 nt literally bt truly 💩. It's not my rqst, m advising u if u dn't do regrding my netspd. U will see in consumer court. My mom is usng @airtelindia,hr netspd is light-years a head thn u.i will again go to roots @airtelindia @reliancejio
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Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh@JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower
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RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh@JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio Worst network service in India
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Kamal Kumar Verma (@Kamal86044) reported from Mathura, Uttar Pradesh@reliancejio @JioCare poor service, data speed like 2g.
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Gopal K Singh (@GopalKSingh1711) reported from Mathura, Uttar PradeshHi sir @reliancejio @JioCare I'm facing problem of worst internet speed in my home area service request number SR00000W4NHD Please help Contact 9456288148
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @OfficialJioTV @IAA_India Worst network service in India
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KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh@reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@barunbiswas99 @reliancejio Jio ki bass ki na hi worst service provider of internet
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Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.
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Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Ajhai Khurd, Uttar PradeshDear .@reliancejio .@JioCare Please improve your signal here for more than 1000+ customers. 👇👇👇👇
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Yashwant jain (@yashwantfjain) reported from Mathura, Uttar Pradesh@reliancejio From last couple of months your speed and net connection is getting poor to worse. From Mumbai to Delhi to bhavnagar I've experienced lots of slow speed and poor connection. Kindly rectify the problem , lot of negativity in public is increasing.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Reliance Industries Limited (@RIL_Updates) reported14/n Q1 FY2026-27 Jio maintained its industry leading customer engagement with per capita data consumption of 43.7 GB/month, and total data traffic growth of 26.9% Y-o-Y to 69.4 billion GB during the quarter @reliancejio #RILresults
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DEEPAK PATTANAIK (@Handsomedevil86) reported@JioCare @reliancejio @reliancegroup Also when i try to open a chat support session not agent shows up. May I know whether you want me to continue with Jio fiber or switch to airtel
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prabhu (@prabhu2728) reportedDear @JioCare @AmbaniKaVansaj Your network is so "big" that my complaint got lost in it. 7 days,no resolution.Even my office visit couldn’t find it.Still my internet not working .Impressive.Truly world-class customer service,Big network,zero technicians I guess .
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ਸ਼ਰਮਾ ਜੀ ਦਾ ਵੱਡਾ ਮੁੰਡਾ (@ghost_spotter) reported@JioCare what's the use of call me option when you have to share the same thing that shows on the app with no details and then IVR disconnects. All this AI non responsive bot **** is good for nothing. The app is showing appointment scheduled for 3 days and it changes every day
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R k Y (@Rohitya74919677) reported@JioCare If you are eligible ?what does that mean ….I pay for airfiber ….order cancel by your side …..Refund must be disbursed ASAP
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Siddhant Dalvi (@siddhantdalvi) reported@reliancejio @reliancejio @RIL_Updates please ensure they work at sea level first. JioFiber is absolutely unreliable, cannot plan any day without the dreaded service outage message.
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Adv Abhishek Thakur, (@Abhishe00046571) reported@JioCare Thts why I am planning to cancel your jio fiber plan
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Rajesh Narula (@RajeshNarula99) reported@reliancejio SR No.C00002JTAMYY. Service Enginer Manoj cms to collect devices after my request for disconnection. Says Set Up box serial nos does'nt match but ready to pick the router but no reciept. WEIRD. Did I manufacture this stuff at my home.Pathetic JIO. Happy to get Jio disconnected
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🄰🄽🄺🄸🅃 (@ankitlunia2022) reported@the_jadu_sir @reliancejio @JioCare Vi 4g works better than jio 5g. But as if jio cares about customer. They will send u same copy paste replies only
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Abhimanyu Yadav (@AbhimanyuYadv_) reported@JioCare @JioFinance1 @RBI Please remove this closure fee and respect customer trust.