Reliance Jio outages and service status in Mathura, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
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Vijay Pratap Singh (@VIJAYPRA75) reported from Mathura, Uttar Pradesh@JioCare There is no jio network in our place and the service of other companies is not good, so we want that jio network service should be given.
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priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh@dmmathura7512 sir please help here. @JioCare is cheating with their customers, they took the 3 month service fee in advance from me and it's been almost half month since the internet not working and they are not even fixing it. It's impacting my work and studies
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @OfficialJioTV @IAA_India Worst network service in India
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Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...
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Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh@reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.
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Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Ajhai Khurd, Uttar PradeshDear .@reliancejio .@JioCare Please improve your signal here for more than 1000+ customers. 👇👇👇👇
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Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh@JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India
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Aditya Goswami (@SriAdityakrsna) reported from Rājpur, Uttar PradeshNw tody @JioCare netspd is eql to shit 💩 nt literally bt truly 💩. It's not my rqst, m advising u if u dn't do regrding my netspd. U will see in consumer court. My mom is usng @airtelindia,hr netspd is light-years a head thn u.i will again go to roots @airtelindia @reliancejio
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D P SINGH (@DPSINGH80976344) reported from Mathura, Uttar Pradesh@JioCare sir, my Jio no is 9722612564 is not giving speed of internet, it also not opening the videos in low quality. Speed 's quality is very poor here please help me
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Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh@JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.
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RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh@JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@barunbiswas99 @reliancejio Jio ki bass ki na hi worst service provider of internet
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@IamAmbareesh @Airtel_Presence @Airtel Agree, But the main concern for me is the connectivity. @reliancejio isn't ready to install a tower at location and sometime calling isn't possible on jio numbers. Internet never works on any operator. I invite @Airtel_Presence @VodafoneIN @reliancejio for tower installation.
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Yashwant jain (@yashwantfjain) reported from Mathura, Uttar Pradesh@reliancejio From last couple of months your speed and net connection is getting poor to worse. From Mumbai to Delhi to bhavnagar I've experienced lots of slow speed and poor connection. Kindly rectify the problem , lot of negativity in public is increasing.
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Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar PradeshWhat a poor speed .@JioCare .@reliancejio here 👇👇👇
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @GOQii Worst network service in India
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Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh@JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower
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Gopal K Singh (@GopalKSingh1711) reported from Mathura, Uttar PradeshHi sir @reliancejio @JioCare I'm facing problem of worst internet speed in my home area service request number SR00000W4NHD Please help Contact 9456288148
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shivansh katoch (@shivansh89) reported from Mathura, Uttar PradeshDay 3 - already gone, Nothing done till now. Poorest service ever by Jio Broadband #JioFiber @JioCare @reliancejio
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Kaushal Kishore (@954ed017b30c443) reported from Mathura, Uttar Pradesh@JioCare In my area internet is not working properly. Even I can't surfing any site. Speed is very poor its worst. What kind of 4g service. Worst from 2 months. Please reslove my issue unfortunately I have to switch to Airtel.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bharat Pande (@PerkyPande) reported@JioCare @reliancejio I believe you guys are silently working on this issue..cool.. carry on.. Gn
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Rajat (@abeyaaaaaar) reported@Imadvika1 @JioCare Jio is getting worst
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Ajith (@itzmeTamizhan) reported@JioCare Why should I reschedule the engineer visit? I already raised a complaint. Why can’t Jio assign an engineer based on the existing complaint? Very poor service from Jio.If this issue is not resolved immediately, I will have no choice but to switch to another network. @TRAI
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Randhir Singh (@The_Randhir) reportedJio internet in my area is extremely slow and unstable. Despite paying for a high-speed plan, the service is barely usable. @reliancejio , please check the network and tower performance in my area and resolve this issue urgently. We deserve reliable internet for the money we pay.
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sumit (@sumittweeterati) reported@JioCare Poor service
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sushant ohri (@sushant3636) reportedUseless customer service, talen prime membership via jio app and the can't even assist inspite of activation the subconscious functionality. Kindly refund the amount because customer care doesn't even know the process @JioCare
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Bharat Mohanty (@bharat_mohanty9) reportedMy JioFiber connection has been completely unavailable for over 7 hours now. I’ve already tried every possible troubleshooting step, but nothing has worked. This is deeply concerning & completely unacceptable for a service that has become an essential part of daily life. A disruption lasting this long, with no effective resolution, reflects a serious failure in service reliability. Jio needs to address this urgently & provide a clear explanation for the prolonged outage. @reliancejio @JioCare
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JioCare (@JioCare) reported@Support_778 @reliancejio Hi, we are here to assist you. Please confirm if you are still facing the issue at the same location for which the service request was raised? - Shubham
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kiran sanghishetti (@kiransangisheti) reported@JioCare Share the service request number. Is it really taking 7+ days just to generate a request number? I raised the relocation request on 13 Aug, followed up repeatedly, and I’m still being told it’s “under process” with no request number r timeline. This is completely unacceptable
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Manish Patil (@Manishpatil02) reported@JioCare Jio, clearly you’re not interested in fixing the problem. You keep sending scripted replies while the network/internet issue remains unresolved. Stop wasting my time with copy-paste responses. Fix the network or admit you can’t. Customers deserve a working service, not excuses.