Reliance Jio outages and service status in Mathura, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 23: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
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Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh@reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.
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Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh@JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower
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Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@JioCare please make this recharge work or give me an alternative to change the current recharge that I done in today's morning... Current recharge is of no use for me... We didn't expected @reliancejio dose like this to there customer... Infact all my family uses Jio..
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Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh@JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @JioCinema Worst network service in India
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Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar PradeshJio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare
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Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh@JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating
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KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh@reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.
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Gopal K Singh (@GopalKSingh1711) reported from Mathura, Uttar PradeshHi sir @reliancejio @JioCare I'm facing problem of worst internet speed in my home area service request number SR00000W4NHD Please help Contact 9456288148
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Yashwant jain (@yashwantfjain) reported from Mathura, Uttar Pradesh@reliancejio From last couple of months your speed and net connection is getting poor to worse. From Mumbai to Delhi to bhavnagar I've experienced lots of slow speed and poor connection. Kindly rectify the problem , lot of negativity in public is increasing.
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@vikkyreddy0411 @amit1407 @reliancejio @Airtel_Presence @VodafoneIN Mr. Vikas reddy, I think you belong to the dumbest family of the world. Neither you have manners nor the knowledge. Go get some knowledge in your idiotic empty mind. Airtel and Jio are Indian companies. And FYI, I know the whole story behind 6 paisa. #idiot
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@Parth_Kal @reliancejio @Airtel_Presence @VodafoneIN FYI Parth, I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@IamAmbareesh @Airtel_Presence @Airtel Agree, But the main concern for me is the connectivity. @reliancejio isn't ready to install a tower at location and sometime calling isn't possible on jio numbers. Internet never works on any operator. I invite @Airtel_Presence @VodafoneIN @reliancejio for tower installation.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio 8700509756 no network connectivity. Making fools to customer.
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Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar PradeshWhat a poor speed .@JioCare .@reliancejio here 👇👇👇
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Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh@JioCare hello team jio. My jio fiber cable got broken from the pole. Help
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@hkmaurya4u @reliancejio @Airtel_Presence @VodafoneIN Thank you dost. I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.
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Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh@JioCare but the network coverage is still worst even unable to make phne calls in era of 5g. My jio no.8279939981
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RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh@JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Piyush Jain (@itspiyush03) reportedJio airfiber not working. Cannot raise a ticket to customer care because phone line cut automatically before it reaches there. How to raise a complaint @JioCare
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Atique Uz Zaman (@TheATiQUE) reported@JioCare @reliancejio @reliancejioCare Your representative has now called me and clearly refused installation at my address, stating that JioAirFiber cannot be installed here. I have already paid ₹2,222. Please either install the connection or cancel my order and refund the full amount
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Deepchand Jaiswar (@JaisDeep29) reported@reliancejio Facing serious network issues. The network is extremely poor, with frequent call drops and very slow/no internet connectivity. Please look into the issue urgently and resolve it at the earliest
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Abhimanyu Singh🇮🇳 (@Abhimanyus151) reportedJio 5G network is not working properly in Lakhanpur, Surguja, Chhattisgarh. Please resolve this issue as soon as possible. @reliancejio @JioCare
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GUDDU KUMAR (@GKNYADAV) reportedIt has been a pathetic experience with JioFiber despite paying for the highest plan. The connection is not working since 3rd August, multiple service requests have been raised which are closed without any technical visit. The connection was taken for a WFH @reliancejio @JioCare
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Deepak Malav (@Cdeepmalav) reported@JioCare @JioCare replied you in DM. I am done with your steps multiple times. If you can't fix the issue then refund my amount and take your devices
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🎯Bh@v!n🎯 (@bhavin_09) reported@JioCare net Speed issue facing since last 3 days. Morbi 363641
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பார்வையாளன் (@Indian130cr) reported@reliancejio My JioFiber internet is not working. The LOS light is blinking red, and there is no internet on both Wi-Fi and the Jio Set-Top Box. I have already restarted the router and run diagnostics, but the issue is still not resolved Please check the fiber connection @JioCare
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Rohit Atal (@rohitatal54) reported@JioCare I tried to get in touch earlier, but I am not being connected to a customer representative. Either resolve my issue, or I will close my bank account.
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🇮🇳 Ajinkya (@innocentlyloud) reported@JioCare from last 8 days my internet is down. I raise service request engineer visit gets schedule and at last minute I receive this msg We were unable to get OTP to confirm if Service Request number SR00002NI5YI has been addressed And then ticket gets on hold status then close