Reliance Jio

Reliance Jio Outage Report in Mathura, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mathura, Uttar Pradesh 03/21/2026 21:20

March 21: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.

  • VikasPa47928141 Vikas Parashar adv. (@VikasPa47928141) reported from Mathura, Uttar Pradesh

    Indian bussiness house have potential to manufacture non chinese phone in india acquire technology patents do tie up..From Japan Taiwan european manufacturer please support indian army and earn..@anmol_ambani @AmbaniTina @reliancegroup @reliancejio @anandmahindra @TataCompanies

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.

  • KhageshDubey2 Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar Pradesh

    Pathetic service .@JioCare .@reliancejio 🌝🌝🌝

  • ATentiwala Aditya Tentiwala (@ATentiwala) reported from Vrindāvan, Uttar Pradesh

    Hello Team Jio, I am immensly disappointed with the service you are providing to you your user and i am going to file a complaint in consumer court and with TRI that we are paying for 4 g speed and today I am not even to recieve call or make call 8077753154 @reliancejio @JioCare

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare please make this recharge work or give me an alternative to change the current recharge that I done in today's morning... Current recharge is of no use for me... We didn't expected @reliancejio dose like this to there customer... Infact all my family uses Jio..

  • vermag_ka_ladka Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh

    @JioCare hello team jio. My jio fiber cable got broken from the pole. Help

  • rvsbaghel Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh

    @JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India

  • ManiVaishnav89 Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar Pradesh

    Jio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Chaumuhān, Uttar Pradesh

    Address Village: Bhartiya, post:jait District:Mathura,Tehsil:Chhata Pin code:281406 Worst network services provided by @JioCare @reliancejio every 10-15 days your tower stops working you are looting us by charging the amount nd not providing services.

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.

  • artsquad_manish KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.

  • KhageshDubey2 Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare No. 9543302355, Alternate no. -6309009290 It's not working in all over India, issue is not specific to area.

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare but the network coverage is still worst even unable to make phne calls in era of 5g. My jio no.8279939981

  • psinghal74 Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh

    @JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sakiboi786 Saqib Syed (@sakiboi786) reported

    @simplyshehzan @ShujaUH @reliancejio My service has not been working for past two month. Raised multiple complaints but no response. Can someone please help ??

  • yatham_dinesh Dinesh Reddy (@yatham_dinesh) reported

    @reliancejio from last 3 days I am facing poor call connecting problem. Placr : Hanamkonda , Warangal , Telangana , 506001

  • AjithKubatoor Ajith Kubatoor (@AjithKubatoor) reported

    @JioCare :please respond to my email on SR000018Y70H Worst customer service I have ever seen @JioCare can only be the worlds worst service provider

  • malvikaverma17 Malvika Verma (@malvikaverma17) reported

    @JioCare jio fiber internet connection is not working

  • RaghavMonika Monika Raghav (@RaghavMonika) reported

    @reliancejio @JioFiberVoice As i have shifted my house so i raised request for relocating my jio fiber connection but till i did not receive any support your end . First mail i have sent on 12 feb but till now i did not receive any help. I do WFH it is creating prob for me.

  • Sankaracharjya2 ROWD (@Sankaracharjya2) reported

    @JioCare Dear Team Jio, requested for your jio Fibre Service. Team Visited my place and asked additional 1000 Rs for technician. Why should I pay additional charge?

  • _the_rehann Reͥhaͣnͫ (@_the_rehann) reported

    I need jio fiber in my location please help 😢@reliancejio @JioCare #JioFiber

  • DhanashriKarkh1 Dhanashri Karkhanis (@DhanashriKarkh1) reported

    @JioCare Then kindly reply to our DM. We are extremely fed up of the customer service offered by JIO @JioCare @JioFiberVoice

  • MohitM1347 Mohit Gyanchandani (@MohitM1347) reported

    The @reliancejio network is worsening day by day… I can’t even talk to anyone properly. The calls and Internet r next to Impossible to operate. Feeling sad to see the India’s Standard of calling and Internet connectivity is going down.

  • rs32084 rahul sharma (@rs32084) reported

    @reliancejio hello sir. I m facing constant speed and connectivity issue in jio broadband. Many times complains are raised but no action has been taken yet. If problem persists for more days then i have to explore other service providers like airtel @airtelindia