Reliance Jio

Reliance Jio Outage Report in Mathura, Uttar Pradesh

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mathura, Uttar Pradesh 11/22/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (13%)

    Wi-fi (13%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • DPSINGH80976344 D P SINGH (@DPSINGH80976344) reported from Mathura, Uttar Pradesh

    @JioCare sir, my Jio no is 9722612564 is not giving speed of internet, it also not opening the videos in low quality. Speed 's quality is very poor here please help me

  • psinghal74 Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh

    @JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare No. 9543302355, Alternate no. -6309009290 It's not working in all over India, issue is not specific to area.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare please make this recharge work or give me an alternative to change the current recharge that I done in today's morning... Current recharge is of no use for me... We didn't expected @reliancejio dose like this to there customer... Infact all my family uses Jio..

  • KhageshDubey2 Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • KhageshDubey2 Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar Pradesh

    Pathetic service .@JioCare .@reliancejio 🌝🌝🌝

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare but the network coverage is still worst even unable to make phne calls in era of 5g. My jio no.8279939981

  • ManiVaishnav89 Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar Pradesh

    Jio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare

  • artsquad_manish KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India

  • VikasPa47928141 Vikas Parashar adv. (@VikasPa47928141) reported from Mathura, Uttar Pradesh

    Indian bussiness house have potential to manufacture non chinese phone in india acquire technology patents do tie up..From Japan Taiwan european manufacturer please support indian army and earn..@anmol_ambani @AmbaniTina @reliancegroup @reliancejio @anandmahindra @TataCompanies

  • vermag_ka_ladka Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh

    @JioCare hello team jio. My jio fiber cable got broken from the pole. Help

  • rvsbaghel Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh

    @JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • karansinghi7 karan (@karansinghi7) reported

    If there is some problem with the local jio representative then is jio not responsible for investigating the issue,why jio is just focusing on fooling people and making money and not focusing on providing good service, whom should a normal prople connect in case of issue.@JioCare

  • abrarafroz Mohammad Abrar Ameer (@abrarafroz) reported

    @reliancejio hey there, having worst experience with your network, using it from 2017 but having alot of network issues not only to me but all my family members, please take action immediate else i have to change the network of mine atleast

  • mystrange007 Mohammed (@mystrange007) reported

    @reliancejio Improve your THD service first...!!!!

  • islam_najmul Najmul Islam (@islam_najmul) reported

    Dear @JioCare , Our SMS templates are not getting approved by #Trueconnect platform from @reliancejio . It's impacting business. Please help.

  • AnuragP99607485 Anurag Pandey (@AnuragP99607485) reported

    @reliancejio Your Service Of Jio Wifi Is Not Available In Hamirpur Uttar Pradesh I Request Higher Authorities To Please Arrange Your Service As Soon As Possible .

  • Abhitweezz Αβχιζεετ Βιςψας (@Abhitweezz) reported

    @JioCare I was outside signal strength was perfectly fine. I have tried multiple times. I have checked with the jio app whether it's using the 5G network or not. But certainly it's using 4G even though the network is showing 5G. @JioCare

  • PilliSumanth PIllI SUMANTH (@PilliSumanth) reported

    @Airtel_Presence Airtel your ground team is not responsible so does your customer care @reliancejio wts the fibre plan's you are offering

  • Soni_G_007 SoniG (@Soni_G_007) reported

    @Airtel_Presence @JioCare @reliancejio failed miserably at the first sign of trouble. Airtel can you plz have someone call me. 9818249927

  • shyamkr03 SK Gupta (@shyamkr03) reported

    Highly disappointed with Jio Fiber. I got Jio fiber installed in Oct 2022 and paid advance rental for 1 month. I raised request to cancel subscription and refund money within 2 days due to their poor services. But still chasing thm @reliancejio @JioCare #JioTrue5G #Jiodown

  • POSHN0OL Posh Nool (@POSHN0OL) reported

    Pathetic service provider is @reliancejio