Reliance Jio

Reliance Jio Outage Report in Mathura, Uttar Pradesh

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mathura, Uttar Pradesh 12/08/2025 04:10

December 08: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • yashwantfjain Yashwant jain (@yashwantfjain) reported from Mathura, Uttar Pradesh

    @reliancejio From last couple of months your speed and net connection is getting poor to worse. From Mumbai to Delhi to bhavnagar I've experienced lots of slow speed and poor connection. Kindly rectify the problem , lot of negativity in public is increasing.

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower

  • VikasPa47928141 Vikas Parashar adv. (@VikasPa47928141) reported from Mathura, Uttar Pradesh

    Indian bussiness house have potential to manufacture non chinese phone in india acquire technology patents do tie up..From Japan Taiwan european manufacturer please support indian army and earn..@anmol_ambani @AmbaniTina @reliancegroup @reliancejio @anandmahindra @TataCompanies

  • DPSINGH80976344 D P SINGH (@DPSINGH80976344) reported from Mathura, Uttar Pradesh

    @JioCare sir, my Jio no is 9722612564 is not giving speed of internet, it also not opening the videos in low quality. Speed 's quality is very poor here please help me

  • psinghal74 Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh

    @JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.

  • artsquad_manish KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

  • KhageshDubey2 Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • rvsbaghel Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh

    @JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India

  • ManiVaishnav89 Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar Pradesh

    Jio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare please make this recharge work or give me an alternative to change the current recharge that I done in today's morning... Current recharge is of no use for me... We didn't expected @reliancejio dose like this to there customer... Infact all my family uses Jio..

  • vermag_ka_ladka Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh

    @JioCare hello team jio. My jio fiber cable got broken from the pole. Help

  • KhageshDubey2 Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar Pradesh

    Pathetic service .@JioCare .@reliancejio 🌝🌝🌝

  • SriSubodhKmr Subodh Kumar Srivastava (@SriSubodhKmr) reported from Mathura, Uttar Pradesh

    @JioCare I too replied you there. Don't blame for more user so the network is not good. If you know this then why not increasing bandwidth to hold more connections.

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare but the network coverage is still worst even unable to make phne calls in era of 5g. My jio no.8279939981

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • _Breaking_Newz Breaking News (@_Breaking_Newz) reported

    @JioCare Fixed one issue, created another. Remote now works but Bluetooth connectivity lost. @JioCare engagement has more twists and turns then Ekta Kapoor's serials. Can you not make it right once and for all???? Is it that difficult??

  • 231Rathod Bharatsingh (@231Rathod) reported

    @reliancejio I was eagerly waiting to have Jio Fiber but couldn’t in my location because Jio is busy in giving service to colony’s than Manin bazaar

  • patchnpoonch Rakshit Agarwal (@patchnpoonch) reported

    6 days without resolution ! 7th day ongoing. 2 ways that @JioCare use to con their internal process 1. Give a miss call to customer to claim 100% adherence to process 2. Create new tickets for same issue & extend timelines

  • rohitkumar19880 Rohit kumar (@rohitkumar19880) reported

    @JioCare very worst service for jio Fiber. Agent call & say we will give connection at your home then next day jio one person say power is low in JB other person say no approval from govt for laying(after cable laying done). Pls improve service or no one will take jio. @JioCare

  • AbhikDas9876 Abhik Das (@AbhikDas9876) reported

    @reliancejio Jiofiber line got cutoff from 10:40am today morning, but not resolved till now. Customer care executives telling Engineers are working!! Horrible Service!! Fix it asap!

  • patchnpoonch Rakshit Agarwal (@patchnpoonch) reported

    3. Mark tickets as complete with incorrect resolution. Who is going to check anyways ? @reliancejio @JioCare

  • bless_life23 _stronggirl_ (@bless_life23) reported

    @JioCare jio is not working from yesterday why ?

  • BhopaliChai_ Tarun (@BhopaliChai_) reported

    . @Airtel_Presence Dear @JioCare , you are far far better than Airtel. I used Jio Fiber for a year. never faced any tech issue. But here is airtel, 2 days of no internet one whole day of complaint pending. they have changed 2, service engineers.yet no resolution. Worst service

  • suraj9691 suraj (@suraj9691) reported

    @JioCare worst service experience ever i paid rs 4240 in advance four days ago but still no clarity for installation . They are saying ports are not empty on pole now what to do my money is stuck i want my money back @JioFiberVoice @reliancejio

  • patchnpoonch Rakshit Agarwal (@patchnpoonch) reported

    @JioCare @reliancejio 3. Mark tickets as complete with incorrect resolution. Who is going to check anyways ? (2/2)