Reliance Jio

Reliance Jio Outage Report in Mathura, Uttar Pradesh

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mathura, Uttar Pradesh 02/13/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare No. 9543302355, Alternate no. -6309009290 It's not working in all over India, issue is not specific to area.

  • priyansh104 priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh

    @dmmathura7512 sir please help here. @JioCare is cheating with their customers, they took the 3 month service fee in advance from me and it's been almost half month since the internet not working and they are not even fixing it. It's impacting my work and studies

  • artsquad_manish KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.

  • priyansh104 priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh

    @JioCare I don't want your apology here. Just fix this....

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare please make this recharge work or give me an alternative to change the current recharge that I done in today's morning... Current recharge is of no use for me... We didn't expected @reliancejio dose like this to there customer... Infact all my family uses Jio..

  • VikasPa47928141 Vikas Parashar adv. (@VikasPa47928141) reported from Mathura, Uttar Pradesh

    Indian bussiness house have potential to manufacture non chinese phone in india acquire technology patents do tie up..From Japan Taiwan european manufacturer please support indian army and earn..@anmol_ambani @AmbaniTina @reliancegroup @reliancejio @anandmahindra @TataCompanies

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.

  • vermag_ka_ladka Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh

    @JioCare hello team jio. My jio fiber cable got broken from the pole. Help

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Chaumuhān, Uttar Pradesh

    Address Village: Bhartiya, post:jait District:Mathura,Tehsil:Chhata Pin code:281406 Worst network services provided by @JioCare @reliancejio every 10-15 days your tower stops working you are looting us by charging the amount nd not providing services.

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

  • ManiVaishnav89 Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar Pradesh

    Jio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare

  • KhageshDubey2 Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India

  • shivansh89 shivansh katoch (@shivansh89) reported from Mathura, Uttar Pradesh

    Day 3 - already gone, Nothing done till now. Poorest service ever by Jio Broadband #JioFiber @JioCare @reliancejio

  • ATentiwala Aditya Tentiwala (@ATentiwala) reported from Vrindāvan, Uttar Pradesh

    Hello Team Jio, I am immensly disappointed with the service you are providing to you your user and i am going to file a complaint in consumer court and with TRI that we are paying for 4 g speed and today I am not even to recieve call or make call 8077753154 @reliancejio @JioCare

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...

  • KhageshDubey2 Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar Pradesh

    Pathetic service .@JioCare .@reliancejio 🌝🌝🌝

  • VIJAYPRA75 Vijay Pratap Singh (@VIJAYPRA75) reported from Mathura, Uttar Pradesh

    @JioCare There is no jio network in our place and the service of other companies is not good, so we want that jio network service should be given.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • cho_kapoor Atul Kapoor (@cho_kapoor) reported from Lucknow, Uttar Pradesh

    @JioCare @reliancejio Is Jiofibre down on PAN INDIA basis. Please look into urgently.

  • AliShahzaad shahzaad ali (@AliShahzaad) reported from Jodhpur, State of Rājasthān

    @JioCare @reliancejio I am unable to connect through my JIO fiber internet. I tried to call customer care. But they are not lifting the call. What a worst experience. I am on hold from last 5 hours.

  • LoveNavdeep navdeep singh (@LoveNavdeep) reported from Mānak Mazra, State of Punjab

    @JioCare worst services you guys are providing. My jio wifi is not working since evening. Tried to contact with your customer care wait for 40 mins but no one attend my call try to connect with your chat customer care but even they were not responding. I need solution right now.

  • ChhabraSiddhant siddhant chhabra (@ChhabraSiddhant) reported from New Delhi, National Capital Territory of Delhi

    @reliancejio Jio fibre wifi not working since afternoon. Please confirm when will you guys be live.

  • chetankkapoor Chetan Kapoor 🇮🇳 (@chetankkapoor) reported from New Delhi, National Capital Territory of Delhi

    By when the service will resume. I have already restarted the device couple of times! @JioCare #jiofiberdown

  • tarun_choudhary tarun choudhary (@tarun_choudhary) reported from Alwar, State of Rājasthān

    jio fibre is not working again @JioCare @reliancejio #jiofiberdown

  • BrijMisra1 Brij Misra (@BrijMisra1) reported from Lucknow, Uttar Pradesh

    My number is 9415546313 first time trying to complaint found very poor service in such a huge price no response from customer service. Changing my mind from such rediculas network @reliancejio @TheQuint @htTweets @Republic_Bharat @aajtak @News18India

  • pradeep_chhabra Pradeep Chhabra (@pradeep_chhabra) reported from New Delhi, National Capital Territory of Delhi

    @rsprasad @Jiocare It’s not working for last 7 hours please

  • _kamalanand Kamal Anand 🇮🇳 (@_kamalanand) reported from Bareilly, Uttar Pradesh

    @reliancejio my #JioGigafiber is not working please look on it... Location: #Bareilly Behind Green Park area.

  • Rubal_Midha Rubal Midha (@Rubal_Midha) reported from Jaipur, State of Rājasthān

    @JioCare facing connectivity issues with fiber net. Kindly help in resolving the same, I have already mailed the same to jio care.