Reliance Jio outages and service status in Mathura, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@Parth_Kal @reliancejio @Airtel_Presence @VodafoneIN FYI Parth, I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @OfficialJioTV @IAA_India Worst network service in India
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Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh@reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio
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Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @GOQii Worst network service in India
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Aditya Goswami (@SriAdityakrsna) reported from Rājpur, Uttar PradeshNw tody @JioCare netspd is eql to shit 💩 nt literally bt truly 💩. It's not my rqst, m advising u if u dn't do regrding my netspd. U will see in consumer court. My mom is usng @airtelindia,hr netspd is light-years a head thn u.i will again go to roots @airtelindia @reliancejio
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priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh@JioCare I don't want your apology here. Just fix this....
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Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh@reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.
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Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @OfficialJioTV @IAA_India Worst network service in India
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Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Ajhai Khurd, Uttar PradeshDear .@reliancejio .@JioCare Please improve your signal here for more than 1000+ customers. 👇👇👇👇
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RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh@JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.
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Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh@JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @IAA_India @deepikapadukone @AndreAgassi @RealSophiaRobot @hansonrobotics Worst network service in India
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio Worst network service in India
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Vijay Pratap Singh (@VIJAYPRA75) reported from Mathura, Uttar Pradesh@JioCare There is no jio network in our place and the service of other companies is not good, so we want that jio network service should be given.
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Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh@JioCare hello team jio. My jio fiber cable got broken from the pole. Help
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Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh@JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating
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Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar PradeshJio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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RKK 🇮🇳 (@Khemka_RK) reported@JioCare @jiocare our device is getting dissociated from tower automatically need to be change. Kindly register complaint for changing of device. We are not getting any option stated above or in App. Kindly do the needful for changing of device ASAP @AkashMAmbani
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chetan@GARI (@chetan20238) reportedJio network is available in my area only at two points. Jio Tower 🗼 is 100 meters away from my house. This problem is happening in my village due to technical problem in Jio tower. Please help me. @JioCare
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AbhiTweets (@risheabhi) reported@JioCare I sent all the details over DM already. What's the progress in the cancellation? Since yesterday, my download speed is 3Mbps. Please cancel immediately.
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Biswamber Kar (@biswamber_kar) reported@JioCare @reliancejio Jio Fiber fixed No.6743162538 internet defunct since 15 Aug. Service date fixed to 18 Aug. Cant speak to any staff. We are suffering for Jio's fault. Pl attend fault urgently as you are deducting from prepaid amount regularly. Kindly look into.
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Gaurav Singh (@tosgaurav) reported@JioCare The same assurance was given during my last call, but no one actually came to fix the issue. Even now, I’m getting the same assurance again. If you can’t maintain the service quality, should I just switch to Airtel?
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Anshul (@Anshulafk) reported@yrmantri3 @JioCare @reliancejio I recently did that too; they've made the process complicated. Three people from customer care tried to convince me not to cancel the connection. Jiofiber used to be really good, they've changed recently.
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Kasiviswanadh Arjunamanthula (@KArjunamanthula) reported@reliancejio 5G recharge, but 5G barely works in Motinagar, Hyderabad. Most of the time there’s no proper signal, and even 4G speed is unusable. I’ve repeatedly observed this issue. Why pay for 5G if I’m forced to use poor 4G? Please investigate and fix this. #Jio5G
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SHUBHAM KUMAR (@_shubham3singh_) reportedYou guys just fake things. Your customer local service is saying we will do but will charge 800 And if you didn’t want to pay , relocation is impossible. @JioCare
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Aditya (@ErAdityaSah) reported@JioCare @reliancejio @JioCare Dear Team Jio, Let's not talk in dm lets talk in public, i have lodged a legal complaint against your company you have today's day to resolve my issue and take strict action against your fraud agents.
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Jaydipp (@Jaydippgupta) reported@reliancejio @jiocare Extremely disappointing & unacceptable experience from jio I have made the payment twice,both amounts were debited from my bank & have provided complete payment proof.Yet neither credited the payments nor restored my services & customer care misbehaving too