Reliance Jio

Reliance Jio Outage Report in Mathura, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mathura, Uttar Pradesh 02/11/2026 07:05

February 11: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • KhageshDubey2 Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar Pradesh

    Pathetic service .@JioCare .@reliancejio 🌝🌝🌝

  • priyansh104 priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh

    @JioCare I don't want your apology here. Just fix this....

  • artsquad_manish KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.

  • priyansh104 priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh

    @dmmathura7512 sir please help here. @JioCare is cheating with their customers, they took the 3 month service fee in advance from me and it's been almost half month since the internet not working and they are not even fixing it. It's impacting my work and studies

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.

  • KhageshDubey2 Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India

  • vermag_ka_ladka Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh

    @JioCare hello team jio. My jio fiber cable got broken from the pole. Help

  • shivansh89 shivansh katoch (@shivansh89) reported from Mathura, Uttar Pradesh

    Day 3 - already gone, Nothing done till now. Poorest service ever by Jio Broadband #JioFiber @JioCare @reliancejio

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...

  • VikasPa47928141 Vikas Parashar adv. (@VikasPa47928141) reported from Mathura, Uttar Pradesh

    Indian bussiness house have potential to manufacture non chinese phone in india acquire technology patents do tie up..From Japan Taiwan european manufacturer please support indian army and earn..@anmol_ambani @AmbaniTina @reliancegroup @reliancejio @anandmahindra @TataCompanies

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare No. 9543302355, Alternate no. -6309009290 It's not working in all over India, issue is not specific to area.

  • RAVISHARANGAUTA RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.

  • ManiVaishnav89 Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar Pradesh

    Jio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Chaumuhān, Uttar Pradesh

    Address Village: Bhartiya, post:jait District:Mathura,Tehsil:Chhata Pin code:281406 Worst network services provided by @JioCare @reliancejio every 10-15 days your tower stops working you are looting us by charging the amount nd not providing services.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare please make this recharge work or give me an alternative to change the current recharge that I done in today's morning... Current recharge is of no use for me... We didn't expected @reliancejio dose like this to there customer... Infact all my family uses Jio..

  • ATentiwala Aditya Tentiwala (@ATentiwala) reported from Vrindāvan, Uttar Pradesh

    Hello Team Jio, I am immensly disappointed with the service you are providing to you your user and i am going to file a complaint in consumer court and with TRI that we are paying for 4 g speed and today I am not even to recieve call or make call 8077753154 @reliancejio @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • praba_g PRABAKARAN G (@praba_g) reported

    Your service request number is SR0000152ZFI. You will receive an update by 27/05/2021 13:09. No internet service since 26th. @JioCare no solution yet. Can you pls address it asap.

  • mkgupta5870 Manoj kumar gupta (@mkgupta5870) reported

    @JioCare I am constantly doing massage from last 15 days , but nobody is interested in solving my issues.

  • Suraj_bhatt_1 Suraj Bhatt (@Suraj_bhatt_1) reported

    @NinadBhosle @JioCare Don't become #jio customer #Reliance service is baddest @JioCare In main capital area still not install my fiber from 2 months &1 year jio store NO0000H4PVZ9 They make you fool, not work , Dehradun city management is very very bad & not work address in msg, continually 3 days

  • Suraj_bhatt_1 Suraj Bhatt (@Suraj_bhatt_1) reported

    @Mayankkayath46 @JioCare Don't become #jio customer #Reliance service is baddest @JioCare In main capital area still not install my fiber from 2 months &1 year jio store NO0000H4PVZ9 They make you fool, not work , Dehradun city management is very very bad & not work address in msg, continually 3 days

  • durrgeshmishra Durgeshmishra (@durrgeshmishra) reported

    Third standard quality service by @JioCare my fiber line disconnect last 24 hour suddenly they said your case resolved without reaching my office again I call to them then they said pls wait for 24 hour more what is this

  • Subhashishveer Subhashish (@Subhashishveer) reported

    @TRAI A request to authorities to take strict action against @reliancejio as many registered for fiber connection but they keep on saying feasibility/Phased manner even when there's wire going through<Than 25meters.Customer service is disastrous & of no use.pls help.

  • Suraj_bhatt_1 Suraj Bhatt (@Suraj_bhatt_1) reported

    @shivramchandani @reliancejio Don't become #jio customer #Reliance service is baddest @JioCare In main capital area still not install my fiber from 2 months &1 year jio store NO0000H4PVZ9 They make you fool, not work , Dehradun city management is very very bad & not work address in msg, continually 3 days

  • agarwalprakash Prakash Agarwal (@agarwalprakash) reported

    @JioCare pls dont ask anyone to give ur service a try. Guess this is Mukesh ambani's worst company ever in terms of service, it more like anil ambani venture. Reliance ka name kharab mt kro. Bharosa uth jayega.

  • Suraj_bhatt_1 Suraj Bhatt (@Suraj_bhatt_1) reported

    @nairstweetz @JioCare Don't become #jio customer #Reliance service is baddest @JioCare In main capital area still not install my fiber from 2 months &1 year jio store NO0000H4PVZ9 They make you fool, not work , Dehradun city management is very very bad & not work address in msg, continually 3 days

  • shivramchandani Shiv Ramchandani (@shivramchandani) reported

    @JioCare It's been more than 1.5 months still my set top box is not working.. Pathetic customer service.. i strongly recommend NOT to go for jio as it' has a pathetic customer service and backend.