Reliance Jio outages and service status in Mathura, Uttar Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@barunbiswas99 @reliancejio Jio ki bass ki na hi worst service provider of internet
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio Worst network service in India
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Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar PradeshJio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare
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Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh@JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating
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Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh@JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.
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Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...
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Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh@JioCare but the network coverage is still worst even unable to make phne calls in era of 5g. My jio no.8279939981
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priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh@dmmathura7512 sir please help here. @JioCare is cheating with their customers, they took the 3 month service fee in advance from me and it's been almost half month since the internet not working and they are not even fixing it. It's impacting my work and studies
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @OfficialJioTV @IAA_India Worst network service in India
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Aditya Goswami (@SriAdityakrsna) reported from Rājpur, Uttar PradeshNw tody @JioCare netspd is eql to shit 💩 nt literally bt truly 💩. It's not my rqst, m advising u if u dn't do regrding my netspd. U will see in consumer court. My mom is usng @airtelindia,hr netspd is light-years a head thn u.i will again go to roots @airtelindia @reliancejio
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Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh@JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @IAA_India @deepikapadukone @AndreAgassi @RealSophiaRobot @hansonrobotics Worst network service in India
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Kamal Kumar Verma (@Kamal86044) reported from Mathura, Uttar Pradesh@reliancejio @JioCare poor service, data speed like 2g.
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Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio Worst network service in India
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @TheAaryanKartik Worst network service in world. Go to Pakistan. They need your network.
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Yashwant jain (@yashwantfjain) reported from Mathura, Uttar Pradesh@reliancejio From last couple of months your speed and net connection is getting poor to worse. From Mumbai to Delhi to bhavnagar I've experienced lots of slow speed and poor connection. Kindly rectify the problem , lot of negativity in public is increasing.
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@hkmaurya4u @reliancejio @Airtel_Presence @VodafoneIN Thank you dost. I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.
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Gopal K Singh (@GopalKSingh1711) reported from Mathura, Uttar PradeshHi sir @reliancejio @JioCare I'm facing problem of worst internet speed in my home area service request number SR00000W4NHD Please help Contact 9456288148
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Ayush Tripathi (@AyushTrip1) reported@JioCare Your team keeps giving the same response every time, but the issue is still unresolved. Calls are dropping frequently at night, making it impossible to communicate. Please provide a clear resolution instead of repeated delays. @JioCare @reliancejio
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Satya prakash (@Satya23sep) reported@airtelindia Being a postpaid user I am suffering. Every year 3-4 times I come home and use mobile Hotspot, starting 3-4 days will be no internet issue at all. After that internet slows down. Resolving this seems will take 15 days. Pathetic. Bye bye Airtel. Going @reliancejio
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Shubham Waghmare (@24waghmare) reported@JioCare My Jio fiber registration no is NO0001CAYFZC Even after one month of my order cancellation I have not received the refund. When I try to contact the jio support team they still says refund will be processed within 7 days. Really disappointed with the service.
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Hafiz (@Hafizk7507) reported@JioCare See same if false claiming Very bad service literally disappointed
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Abhishek Tripathi (@Abhishek5457) reported@JioCare My Mama Lost mobile and sim number is registered on someone else name she is not willing to give detail. Thief is using mobile daily since three days Please help to block this number. I do not want the same no. But atleast get it blocked asap so prevent misuse of it.
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Aijaz Ansari (@aijaz_ansa79175) reported"@JioCare @reliancejio Stop this fraud! Returned STB 2.5 months ago & switched to ₹399 plan, but still billing ₹706. Your team lied about adjusting the bill. Fix it NOW! Fiber ID: 915323142967 #JioFiber #Scam #ConsumerRights"
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Harman (@hs7196642_singh) reported@JioCare @JioCare you think that the customer is stupid & again closed the case without resolution when I call your team. They just opened it again & do nothing. What is this like you guy's really think we're stupid man
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Vignesh Kumar N (@Vigneshkumar_NA) reported@JioCare For the past 2 consecutive days Internet is down . Air fibre service is poor at Mizoram University campus.
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Shamsheer Shahul (@ShamsheerShahul) reportedEver since @reliancejio took over Hotstar, it’s been a total downhill slide for watching IPL • Quality capped at 1080p?? • No back/forward seeking,can’t even skip 10s • Live viewer count replaced by cumulative views Absolute **** show by @JioHotstar. Huge downgrade. 👎
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Gyanendra Swamy (@gyani160592) reported@JioCare Part 1/2 @JioCare Still no SIM delivered. Booked on 11 Apr 2026 with a 48-hour delivery promise. Multiple complaints raised, and Jio picked up the complaint 5 days ago, but still no update or resolution.