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Reliance Jio outages and service status in Mathura, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Reliance Jio

Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • KhageshDubey2
    Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar Pradesh

    Pathetic service .@JioCare .@reliancejio 🌝🌝🌝

  • RAVISHARANGAUTA
    RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare No. 9543302355, Alternate no. -6309009290 It's not working in all over India, issue is not specific to area.

  • shivansh89
    shivansh katoch (@shivansh89) reported from Mathura, Uttar Pradesh

    Day 3 - already gone, Nothing done till now. Poorest service ever by Jio Broadband #JioFiber @JioCare @reliancejio

  • SriSubodhKmr
    Subodh Kumar Srivastava (@SriSubodhKmr) reported from Mathura, Uttar Pradesh

    @JioCare I too replied you there. Don't blame for more user so the network is not good. If you know this then why not increasing bandwidth to hold more connections.

  • ManiVaishnav89
    Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar Pradesh

    Jio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare

  • KhageshDubey2
    Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • impuneetp
    Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @IamAmbareesh @Airtel_Presence @Airtel Agree, But the main concern for me is the connectivity. @reliancejio isn't ready to install a tower at location and sometime calling isn't possible on jio numbers. Internet never works on any operator. I invite @Airtel_Presence @VodafoneIN @reliancejio for tower installation.

  • 954ed017b30c443
    Kaushal Kishore (@954ed017b30c443) reported from Mathura, Uttar Pradesh

    @JioCare In my area internet is not working properly. Even I can't surfing any site. Speed is very poor its worst. What kind of 4g service. Worst from 2 months. Please reslove my issue unfortunately I have to switch to Airtel.

  • KhageshDubey2
    Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Ajhai Khurd, Uttar Pradesh

    Dear .@reliancejio .@JioCare Please improve your signal here for more than 1000+ customers. 👇👇👇👇

  • artsquad_manish
    KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @GOQii Worst network service in India

  • impuneetp
    Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @vikkyreddy0411 @amit1407 @reliancejio @Airtel_Presence @VodafoneIN Mr. Vikas reddy, I think you belong to the dumbest family of the world. Neither you have manners nor the knowledge. Go get some knowledge in your idiotic empty mind. Airtel and Jio are Indian companies. And FYI, I know the whole story behind 6 paisa. #idiot

  • dixit23march
    Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @JioCare 8700509756 Worst network service in India

  • impuneetp
    Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @hkmaurya4u @reliancejio @Airtel_Presence @VodafoneIN Thank you dost. I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.

  • psinghal74
    Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh

    @JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating

  • ATentiwala
    Aditya Tentiwala (@ATentiwala) reported from Vrindāvan, Uttar Pradesh

    Hello Team Jio, I am immensly disappointed with the service you are providing to you your user and i am going to file a complaint in consumer court and with TRI that we are paying for 4 g speed and today I am not even to recieve call or make call 8077753154 @reliancejio @JioCare

  • rahulbh11
    Rahul Bhardwaj (@rahulbh11) reported from Chaumuhān, Uttar Pradesh

    Address Village: Bhartiya, post:jait District:Mathura,Tehsil:Chhata Pin code:281406 Worst network services provided by @JioCare @reliancejio every 10-15 days your tower stops working you are looting us by charging the amount nd not providing services.

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @TheAaryanKartik Worst network service in world. Go to Pakistan. They need your network.

  • Bhatnagar__G
    Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bhaguramdadrwa1
    Bhagu Ram Dadarwal (@bhaguramdadrwa1) reported

    @JioCare @reliancejio It’s been a frustrating experience. I booked a JioAirFiber connection, but there has been no installation because the assigned executive is completely unresponsive. Please escalate this issue and arrange the installation today.

  • skkjodhpur1991
    Skk Jodhpur (@skkjodhpur1991) reported

    @JioCare My service request SR00003AA8X9 has been kept open for days, while your team continues to reschedule appointments instead of resolving the issue. This is a clear failure of customer service.

  • hitman0070
    Ashh (@hitman0070) reported

    @JioCare I have a jio postpaid number and due to some financial reasons I could not pay the bill for last two months. Now when I want to pay my bill the network has been lost and I am unable to pay the bill nor am I able to generate the OTP to login the jio app. Please help.

  • ParagJain80
    Parag Jain (@ParagJain80) reported

    @JioCare you have still not responded to my issue. been more than 4 days. @reliancejio @jagograhakjago

  • BickyMishra77
    Bicky mishra (@BickyMishra77) reported

    @JIOAIRFIBERIN @JioCare Why there is a delay in getting my refund i have made payment for 3 month my money is blocked, this the worst service in my entire life i suggest people don't go for jioairfiver better to airtel & ACT there service is far better than jio

  • Shubh20_
    ShubhCSK💛 (@Shubh20_) reported

    @JioCare @reliancejio Hey @JioCare is there any update still the issue isn't resolved and you customer support are unaware and saying everything is fine with network

  • Yourvishal7
    𝗩𝗶𝘀𝗵𝗮𝗹 𝗚𝗮𝗺𝗯𝗵𝗶𝗿 (@Yourvishal7) reported

    @reliancejio @JioCare Third class service of Jio store pin 825320, Due to E sim delete I am trying to change in physical sim but no proper person available in that place, my suggestion pls closer ur all store, Ghatia Service @reliancejio

  • shailesh8199
    Shailesh Bhosale (@shailesh8199) reported

    @JioCare @JioCare @reliancejio "We've forwarded your details" is not a resolution. It's been days with no call, no request, no update. Please provide the AirFiber request date and installation timeline, or officially confirm that you cannot provide the service. #JioAirFiber

  • NicknameRambo
    Ñomadic_Rämßo (@NicknameRambo) reported

    Hi @reliancejio there is network halt in my area. Please do something

  • gokul130202
    Gokul Krishnan (@gokul130202) reported

    Hey @JioCare, My internet has been completely unusable despite showing full 5G signal. I couldn't even send a simple WhatsApp message or access basic online services. (1/3)