Reliance Jio outages and service status in Mathura, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@barunbiswas99 @reliancejio Jio ki bass ki na hi worst service provider of internet
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Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh@JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating
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Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh@reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio
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Vikas Parashar adv. (@VikasPa47928141) reported from Mathura, Uttar PradeshIndian bussiness house have potential to manufacture non chinese phone in india acquire technology patents do tie up..From Japan Taiwan european manufacturer please support indian army and earn..@anmol_ambani @AmbaniTina @reliancegroup @reliancejio @anandmahindra @TataCompanies
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@IamAmbareesh @Airtel_Presence @Airtel Agree, But the main concern for me is the connectivity. @reliancejio isn't ready to install a tower at location and sometime calling isn't possible on jio numbers. Internet never works on any operator. I invite @Airtel_Presence @VodafoneIN @reliancejio for tower installation.
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Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar PradeshJio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@Parth_Kal @reliancejio @Airtel_Presence @VodafoneIN FYI Parth, I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.
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KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh@reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.
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Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar PradeshWhat a poor speed .@JioCare .@reliancejio here 👇👇👇
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @SamsungMobileIN Worst network service in India
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @OfficialJioTV @IAA_India Worst network service in India
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Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh@JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower
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Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh@JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.
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Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Ajhai Khurd, Uttar PradeshDear .@reliancejio .@JioCare Please improve your signal here for more than 1000+ customers. 👇👇👇👇
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Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh@reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.
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Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...
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Kaushal Kishore (@954ed017b30c443) reported from Mathura, Uttar Pradesh@JioCare In my area internet is not working properly. Even I can't surfing any site. Speed is very poor its worst. What kind of 4g service. Worst from 2 months. Please reslove my issue unfortunately I have to switch to Airtel.
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Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh@JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India
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RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh@JioCare No. 9543302355, Alternate no. -6309009290 It's not working in all over India, issue is not specific to area.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Chotumiya (@MohammedChotum2) reported@Imadvika1 @JioCare @TRAI Im also thinking to change the network
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Saranga J Goswami (@sarangajyoti) reportedPaid 6 months’ advance for Jio AirFiber, but the service has been down since 12 August 2026. Despite repeated complaints, no service engineer has visited for over two weeks. Payment taken, service denied, support unavailable. Restore the service immediately and refund/extend the validity for the entire outage period, or I will escalate the matter to the National Consumer Helpline.@reliancejio , @RelianceJioCare @InfocommJio
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NR (@chandsethu) reportedRegret choosing @jio_fiber @JioCare @reliancejio . If something is not working it never gets fixed with Jio. Think they don't have enough people and AI driven experience is horrible. Made a payment two months back on jiogate for society plan and fighting for two months
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Chandrakantgawli (@CSGawli) reported@reliancejio Hi Reliance Jio, I have Jio AirFiber at home since many years and had been happy with the service provided. But since 27-Aug-26 the internet has been down and I never got it up and running even after your so called technician visit at home. kindly look into this.
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Dragon🐉🦚 (@Deepspacex999) reported@reliancejio My Jio AirFiber internet speed drops badly every day after 8 PM. During the daytime, the speed is fine, but after 8 PM it becomes extremely slow and difficult to use. Please check the network in my area and fix this issue. #JioAirFiber #Jio
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Govind Kurade (@gakurade) reported@Airtel_Services your services are down. Everytine you raise a service request the automated response is that you all are aware and give us 5-6 hours. It's been more than 6 hours since I raised the last request. Terrible experience when things fail @reliancejio is the savior
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Veerendra sing Bhoj (@BhojVeerendra) reported@JioCare 5G Jio network not working properly guna MP near Head post office Guna pin 473001
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Ahmad Raza (@ahmadraza_06) reportedJio fiber is not working since 2 days . Very bad service by jio. Check DM. @JioCare @reliancejio
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Sachin Karnawat (@SachinKarnavat) reported@JioCare To make things worse, your customer care number won't let me speak to a real person—the bot disconnects the call. Shameful service. Can i speak to someone on call because no technician is responding.
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Ankit Singh Sengar (@assengar123) reported@HealingArch @JioCare @reliancejio In my area they have internet down for last 3 days for Jio Fiber, their team is so unprofessional