Reliance Jio outages and service status in Mathura, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
-
Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh@JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India
-
Gopal K Singh (@GopalKSingh1711) reported from Mathura, Uttar PradeshHi sir @reliancejio @JioCare I'm facing problem of worst internet speed in my home area service request number SR00000W4NHD Please help Contact 9456288148
-
Kamal Kumar Verma (@Kamal86044) reported from Mathura, Uttar Pradesh@reliancejio @JioCare poor service, data speed like 2g.
-
Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@barunbiswas99 @reliancejio Jio ki bass ki na hi worst service provider of internet
-
Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh@reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.
-
Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...
-
Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @TheAaryanKartik Worst network service in world. Go to Pakistan. They need your network.
-
Vijay Pratap Singh (@VIJAYPRA75) reported from Mathura, Uttar Pradesh@JioCare There is no jio network in our place and the service of other companies is not good, so we want that jio network service should be given.
-
Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh@JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.
-
Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@JioCare please make this recharge work or give me an alternative to change the current recharge that I done in today's morning... Current recharge is of no use for me... We didn't expected @reliancejio dose like this to there customer... Infact all my family uses Jio..
-
Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh@JioCare hello team jio. My jio fiber cable got broken from the pole. Help
-
Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@hkmaurya4u @reliancejio @Airtel_Presence @VodafoneIN Thank you dost. I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.
-
Rahul Bhardwaj (@rahulbh11) reported from Chaumuhān, Uttar PradeshAddress Village: Bhartiya, post:jait District:Mathura,Tehsil:Chhata Pin code:281406 Worst network services provided by @JioCare @reliancejio every 10-15 days your tower stops working you are looting us by charging the amount nd not providing services.
-
Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@Parth_Kal @reliancejio @Airtel_Presence @VodafoneIN FYI Parth, I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.
-
Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio 8700509756 no network connectivity. Making fools to customer.
-
priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh@JioCare I don't want your apology here. Just fix this....
-
Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Ajhai Khurd, Uttar PradeshDear .@reliancejio .@JioCare Please improve your signal here for more than 1000+ customers. 👇👇👇👇
-
Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar PradeshJio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare
-
Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh@JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower
-
Subodh Kumar Srivastava (@SriSubodhKmr) reported from Mathura, Uttar Pradesh@JioCare I too replied you there. Don't blame for more user so the network is not good. If you know this then why not increasing bandwidth to hold more connections.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Azad Mishra (@AzadMis7272) reported@JioCare very bad service from your side from last 4 days I raised a complaint but no response from your side your customer care representative also telling lie highly disappointed still my problem is not solved
-
bharat rajesh (@bharat_rajesh) reported@reliancejio Internet down since more than 1 week for 1243533586. Service request is getting auto closed without resolution. Service Engineer is evasive and does not turn up after 4 calls in a day. His competence is also suspect. Very unlike Reliance.
-
Sunny (@hoshang_govil) reported@JioCare Hello Team, My concern is not regarding JioTV+. I'm looking support for Application like Apple TV+ which I want to install on the Jio Set top Box so that I can watch Apple TV+ content on my TV. However JioStore on Jio Set Top box has no Apple TV app.
-
JioCare (@JioCare) reported@HARSH8264 @reliancejio Hey Harsh, we do understand your concern. 🚀 DM us your Jio number, alternate contact number, name of websites/apps you faced difficulty accessing, handset model that you are using and address where the issue is faced (house name/number, floor number, street name, (1/2)
-
JUSTICE FOR ALL (@FIGHTvINJUSTICE) reported@JioCare @reliancejio @jio_fiber When should I pay my bill. While you could not provide service since 18th June 26.
-
Karanam Sreepada Rao🇮🇳 (@SREEPAD82) reported@Bajaj_Finance After updating also getting calls. One of useless organisation. After telling not interested calling several times irritating people back to back begging call people about OD/loans. @airtelindia @reliancejio kindly block them all calls. India’s worst call centre is Bajaj Finance
-
Anil (@itsmee_anil) reported@JioCare Hi @JioCare, I’ve already shared all the requested details, but there’s still been no response. It’s been almost a day without internet. My relocation request was closed without resolution, my old connection is disconnected, and the new one is still not activated. Please resolve
-
Satya G (@gopajyosyula) reportedLooking for @airtelindia fiber connection, don't know whom to reach ..?? Customer care is not connecting @reliancejio @ACTFibernetHYD I am thinking to consider you as well
-
Nutush Mishra (@NutushMishra) reported@JioCare I have shared details already. No response yet. How inefficient? Please connect with me to help me with cancellation process of the services.
-
Dheeraj Talwar (@TalwarDheeraj) reported@prakharashukla @JioCare Today is Day 3 of this unresolved issue. Instead of fixing the original complaint, they’ve created yet another escalation request and pushed the resolution to tomorrow—if they decide to act on it. At this point, it feels like they’re managing tickets, not solving customer problem