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Reliance Jio outages and service status in Mathura, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • rahulbh11
    Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare but the network coverage is still worst even unable to make phne calls in era of 5g. My jio no.8279939981

  • PrateekGupta306
    Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio Worst network service in India

  • PrateekGupta306
    Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India

  • KhageshDubey2
    Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Ajhai Khurd, Uttar Pradesh

    Dear .@reliancejio .@JioCare Please improve your signal here for more than 1000+ customers. 👇👇👇👇

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @barunbiswas99 @reliancejio Jio ki bass ki na hi worst service provider of internet

  • RAVISHARANGAUTA
    RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio Worst network service in India

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @GOQii Worst network service in India

  • SriSubodhKmr
    Subodh Kumar Srivastava (@SriSubodhKmr) reported from Mathura, Uttar Pradesh

    @JioCare I too replied you there. Don't blame for more user so the network is not good. If you know this then why not increasing bandwidth to hold more connections.

  • dixit23march
    Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.

  • rahulbh11
    Rahul Bhardwaj (@rahulbh11) reported from Chaumuhān, Uttar Pradesh

    Address Village: Bhartiya, post:jait District:Mathura,Tehsil:Chhata Pin code:281406 Worst network services provided by @JioCare @reliancejio every 10-15 days your tower stops working you are looting us by charging the amount nd not providing services.

  • impuneetp
    Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @hkmaurya4u @reliancejio @Airtel_Presence @VodafoneIN Thank you dost. I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.

  • yashwantfjain
    Yashwant jain (@yashwantfjain) reported from Mathura, Uttar Pradesh

    @reliancejio From last couple of months your speed and net connection is getting poor to worse. From Mumbai to Delhi to bhavnagar I've experienced lots of slow speed and poor connection. Kindly rectify the problem , lot of negativity in public is increasing.

  • shayan71
    Mohammad.imran (@shayan71) reported from Mathura, Uttar Pradesh

    @JioCare Jio care please help

  • VIJAYPRA75
    Vijay Pratap Singh (@VIJAYPRA75) reported from Mathura, Uttar Pradesh

    @JioCare There is no jio network in our place and the service of other companies is not good, so we want that jio network service should be given.

  • priyansh104
    priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh

    @JioCare I don't want your apology here. Just fix this....

  • KhageshDubey2
    Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • KhageshDubey2
    Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar Pradesh

    Pathetic service .@JioCare .@reliancejio 🌝🌝🌝

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @JioCare 8700509756 Worst network service in India

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • pundu2000
    Shawarma (@pundu2000) reported

    @JioCare 2 rs customer-care services Gonna switch to airtel fiber now

  • M70836Stuti
    Alok Mishra (@M70836Stuti) reported

    @JioCare You guys are so obvious Gallis stupid stupid humans that last 6 months? You guys are the only ones saying, "DM, why aren't you texting DM, why aren't you arranging a call? How many times should I tell you? I've sent you messages so many times. You bastards, please reply properl"

  • pankaj_datta
    Pankaj Datta Sharma (@pankaj_datta) reported

    @JioCare Understand the issue that i have mentioned via DM. Stop asking same questions over and again via DM inspite of telling the issue. Raise a service request

  • KumarShail72293
    Virat x Rohit (@KumarShail72293) reported

    JIO Has Undoubtedly Worst experience of My Life I couldn't use proper even when i pad 399 just for 4g Still i can not use my data cos of poor server and if i call customer they misbehave with me&said we won't fix this problem. And said do whatever you can😡 @JioCare @reliancejio

  • VayamBajaj
    ♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported

    @JioCare @JioCare I’ve already shared all details via DM multiple times. This is just delaying the issue asked me to recharge, confirmed refund after pickup, device is picked up yet refund is denied. Please stop repeating templates nd give a clear resolution + refund timeline immediately.

  • sowmi001122
    sowmi (@sowmi001122) reported

    Okay i have another doubt , i think i have recharged my sim with the 899 pack the one i usually do but now my hotstar is not working , @JioCare i think you guys want me to change my network ?

  • PranayGupt82428
    Pranay Gupta (@PranayGupt82428) reported

    @JioCare My message is getting failed I have already enough to ensure the team reach out and called them back and forth, why cant your team take care of there own job Also could you please tell what is the reason of that charge I see that I have prepaid everything I had opted as service

  • Sunny_5152
    sam (@Sunny_5152) reported

    @JioCare I purchased a jio bharat v4 offline today. Received the jio companion app after the update but when I enter the otp from jio bharat phone in my smartphone on the jio things app. Nothing happens. Its stuck at that page. Unable to track location. Help please

  • theaashsaifi
    Asif Saifi (@theaashsaifi) reported

    @JioCare I am already using Jio, but sadly I am facing network issues at the moment. If @airtelindia makes incoming calls free, I will port out all my 3 Jio SIMs.

  • Dazchiranjit897
    WORLDS MYSTERY (@Dazchiranjit897) reported

    @JioCare @JioCare The app showed “2 months @ ₹707” with no mention of any 150-day condition. I recharged based on that. Revealing eligibility only after payment is misleading. Please honor the offer or issue a refund, or I will escalate to the National Consumer Helpline.