1. Home
  2. Companies
  3. Reliance Jio
  4. Mathura
Reliance Jio

Reliance Jio outages and service status in Mathura, Uttar Pradesh

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • dixit23march
    Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

  • Kamal86044
    Kamal Kumar Verma (@Kamal86044) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare poor service, data speed like 2g.

  • ManiVaishnav89
    Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar Pradesh

    Jio net speed very poor at Mathura location. Regarding this concern escalate then same excuse coming from customer care that speed slow due to user increase and team is working on this. Plan rate high day by day but net speed not improving till time. @reliancejio @JioCare

  • Bhatnagar__G
    Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...

  • VIJAYPRA75
    Vijay Pratap Singh (@VIJAYPRA75) reported from Mathura, Uttar Pradesh

    @JioCare There is no jio network in our place and the service of other companies is not good, so we want that jio network service should be given.

  • RAVISHARANGAUTA
    RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.

  • 954ed017b30c443
    Kaushal Kishore (@954ed017b30c443) reported from Mathura, Uttar Pradesh

    @JioCare In my area internet is not working properly. Even I can't surfing any site. Speed is very poor its worst. What kind of 4g service. Worst from 2 months. Please reslove my issue unfortunately I have to switch to Airtel.

  • rvsbaghel
    Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh

    @JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.

  • PrateekGupta306
    Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.

  • KhageshDubey2
    Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar Pradesh

    Pathetic service .@JioCare .@reliancejio 🌝🌝🌝

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @OfficialJioTV @IAA_India Worst network service in India

  • DPSINGH80976344
    D P SINGH (@DPSINGH80976344) reported from Mathura, Uttar Pradesh

    @JioCare sir, my Jio no is 9722612564 is not giving speed of internet, it also not opening the videos in low quality. Speed 's quality is very poor here please help me

  • rahulbh11
    Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower

  • psinghal74
    Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh

    @JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating

  • impuneetp
    Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @hkmaurya4u @reliancejio @Airtel_Presence @VodafoneIN Thank you dost. I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @SamsungMobileIN Worst network service in India

  • KhageshDubey2
    Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @TheAaryanKartik Worst network service in world. Go to Pakistan. They need your network.

  • SriSubodhKmr
    Subodh Kumar Srivastava (@SriSubodhKmr) reported from Mathura, Uttar Pradesh

    @JioCare I too replied you there. Don't blame for more user so the network is not good. If you know this then why not increasing bandwidth to hold more connections.

  • KhageshDubey2
    Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Ajhai Khurd, Uttar Pradesh

    Dear .@reliancejio .@JioCare Please improve your signal here for more than 1000+ customers. 👇👇👇👇

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Imranjanchandra
    OyeRaja (@Imranjanchandra) reported

    @JioCare @Ayush_lakum18 My Router Is not working since morning wifi option is not showing. Outer router is defective or wire cut but neither customer care is available nor complains are being taken through chat how solve my problem

  • KARNIPRATAP
    KARNI PRATAP (@KARNIPRATAP) reported

    @JioCare I don't understand what this service engineer will do in the rainy night.

  • aryanankit_raj
    Aryan Raj (@aryanankit_raj) reported

    @JioCare @JioCare You reopened the service request and the engineer will again just call me and mark the request as resolved just like what happened today. There should be repercussions for behavior like this, the engineer is disconnecting my calls whenever it connects showing intention.

  • vipan089
    Vipan (@vipan089) reported

    @JioCare I’ve reported this issue 4 times. Only JioHotstar doesn’t work on my Jio AirFiber, while every other app works fine. Tried all troubleshooting steps. Jio Customer Support is fooling us instead of fixing the issue. @JioHotstar @reliancejio

  • ShivkSPandey
    Shivkumar S Pandey 💎 (@ShivkSPandey) reported

    @JioCare @reliancejio Took payment for Jio Fiber Order: NO0001EXMQD4 in 1 day. 6 days later = NO installation, NO call, NO reply. Now no one is even picking up the phone. Worst service! Please refund my money IMMEDIATELY. #JioFiber #CustomerService

  • __yudy6_ust
    Yudy (@__yudy6_ust) reported

    @JioCare @bhairavmehta_ if you're using a vpn and getting slow speeds try checking if it has a kill switch like cyberforget does to prevent traffic leaks when it disconnects

  • umvibh
    UB (@umvibh) reported

    Latest update - we have been denied any service and are being penalized for the job that was to be done by @JioCare.

  • miki_001
    Kumar Mukesh (@miki_001) reported

    @JioCare I have a Jio Fibre connection 6513575997, which is not working for last two months, I am raising service complaint on every week but still not received any resolution, the latest service request is SR00003D69N1.

  • ekyogi_dev
    Dev Raj (@ekyogi_dev) reported

    I have the payment receipt, order details, complaint history, and screenshots as proof. I request @JioCare to investigate this matter and process my full refund of ₹1200 at the earliest. Please resolve this without any further delay. #JioAirFiber #JioCare #CustomerService

  • mpranjaljain
    Pranjal Jain (@mpranjaljain) reported

    @JioCare I'm facing issue in my jio fibre connection for the last 7 days. Complaint number SR00002N033G. I raised a consumer forum complaint docket number: 9869500. Can't talk to customer executive. Instead of pasting the SOP response please talk to technicians involved.