Reliance Jio

Reliance Jio Outage Report in Mathura, Uttar Pradesh

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Mathura, Uttar Pradesh 01/16/2026 21:50

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (14%)

    Phone (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • impuneetp Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @vikkyreddy0411 @amit1407 @reliancejio @Airtel_Presence @VodafoneIN Mr. Vikas reddy, I think you belong to the dumbest family of the world. Neither you have manners nor the knowledge. Go get some knowledge in your idiotic empty mind. Airtel and Jio are Indian companies. And FYI, I know the whole story behind 6 paisa. #idiot

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower

  • rvsbaghel Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh

    @JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.

  • SriSubodhKmr Subodh Kumar Srivastava (@SriSubodhKmr) reported from Mathura, Uttar Pradesh

    @JioCare I too replied you there. Don't blame for more user so the network is not good. If you know this then why not increasing bandwidth to hold more connections.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare please make this recharge work or give me an alternative to change the current recharge that I done in today's morning... Current recharge is of no use for me... We didn't expected @reliancejio dose like this to there customer... Infact all my family uses Jio..

  • psinghal74 Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh

    @JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating

  • rahulbh11 Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare but the network coverage is still worst even unable to make phne calls in era of 5g. My jio no.8279939981

  • dixit23march Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.

  • impuneetp Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @Parth_Kal @reliancejio @Airtel_Presence @VodafoneIN FYI Parth, I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.

  • KhageshDubey2 Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...

  • 954ed017b30c443 Kaushal Kishore (@954ed017b30c443) reported from Mathura, Uttar Pradesh

    @JioCare In my area internet is not working properly. Even I can't surfing any site. Speed is very poor its worst. What kind of 4g service. Worst from 2 months. Please reslove my issue unfortunately I have to switch to Airtel.

  • VikasPa47928141 Vikas Parashar adv. (@VikasPa47928141) reported from Mathura, Uttar Pradesh

    Indian bussiness house have potential to manufacture non chinese phone in india acquire technology patents do tie up..From Japan Taiwan european manufacturer please support indian army and earn..@anmol_ambani @AmbaniTina @reliancegroup @reliancejio @anandmahindra @TataCompanies

  • yashwantfjain Yashwant jain (@yashwantfjain) reported from Mathura, Uttar Pradesh

    @reliancejio From last couple of months your speed and net connection is getting poor to worse. From Mumbai to Delhi to bhavnagar I've experienced lots of slow speed and poor connection. Kindly rectify the problem , lot of negativity in public is increasing.

  • impuneetp Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @IamAmbareesh @Airtel_Presence @Airtel Agree, But the main concern for me is the connectivity. @reliancejio isn't ready to install a tower at location and sometime calling isn't possible on jio numbers. Internet never works on any operator. I invite @Airtel_Presence @VodafoneIN @reliancejio for tower installation.

  • Bhatnagar__G Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.

  • DPSINGH80976344 D P SINGH (@DPSINGH80976344) reported from Mathura, Uttar Pradesh

    @JioCare sir, my Jio no is 9722612564 is not giving speed of internet, it also not opening the videos in low quality. Speed 's quality is very poor here please help me

  • PrateekGupta306 Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vivekanand_34 विवेकानंद (@vivekanand_34) reported

    @reliancejio charges for call per minute to UK are ₹2/- but Jio deducted ₹8/- for 5 seconds call. How dishonest you are Jio ? And there's no way we can contact their customer care also.

  • imsandykmishra Kumar (@imsandykmishra) reported

    @JioCare I am your customer since 2016.. I'm a student but 2 days ago my recharge of ₹239 expired. At this time I have no money May you please 🙏 give me 1 month or only 14 days recharge, i have SSC JE Mains Exam on 26 February. I have to prepare lot, @reliancejio @reliancegroup

  • LakhanPariyani Lakhan Paryani 🇮🇳 (@LakhanPariyani) reported

    Another followup with you guys @reliancejio / @JioCare . It's been more than 7-8 days since I have been following u 4 my issue still it is not resolved and I'm not able to use your services. Mainly no one is understanding that it needs a technical team to review the issue.

  • sethumohanmdu S SETHUNARAYANAN (@sethumohanmdu) reported

    @JioCare No proper internet coverage in my area Ice House, Chennai. Considering good customer support and efficient services by Jio, we shifted from Airtel to Jio. Same internet speed problem arisen here and no attendence so far.

  • HemantS45583638 HEMANT SAHU (@HemantS45583638) reported

    @reliancejio Jio's network is the worst in Chhattisgarh, we have complained to customer care many times, still it is not improving, Jio was better than 4g speed, then 2g was better, at least the talk used to happen.

  • lonely_ron_ Rohan (@lonely_ron_) reported

    @JioCare I understand all the issues,but till yesterday in the same spot i was receiving above 1Gbps🤥And it's happening in Bangalore..

  • AshishM40477052 Ashish Mehta (@AshishM40477052) reported

    @JioCare It is utterly ridiculous you guys have generated an amount outstanding against me but require 15 days to generate bill ?? On what basis amount was decided ? Where you remitted the GST amount? Why a customer will pay you without having a bill in hand ?

  • MANGLESHKUMARNA MANGLESH KR.NAHATA (@MANGLESHKUMARNA) reported

    @JioCare You have wrong update , and there is no control of your company on it . Non of your Enginer visited my office, he just call me at 7.45 Pm at that time my office was closed.I have called your sales person Mr. Kiran , you can cross check with him. Please fix my issue today morning

  • Don_Dhana THANAN CHEZHIYAN (@Don_Dhana) reported

    @reliancejio Worst network

  • ecstaticecsta Shivani Verma (@ecstaticecsta) reported

    @reliancejio @JioCare why am I not able to call or send messages. When will it fix??