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Reliance Jio

Reliance Jio outages and service status in Mathura, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • Kamal86044
    Kamal Kumar Verma (@Kamal86044) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare poor service, data speed like 2g.

  • DPSINGH80976344
    D P SINGH (@DPSINGH80976344) reported from Mathura, Uttar Pradesh

    @JioCare sir, my Jio no is 9722612564 is not giving speed of internet, it also not opening the videos in low quality. Speed 's quality is very poor here please help me

  • vermag_ka_ladka
    Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh

    @JioCare hello team jio. My jio fiber cable got broken from the pole. Help

  • impuneetp
    Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @vikkyreddy0411 @amit1407 @reliancejio @Airtel_Presence @VodafoneIN Mr. Vikas reddy, I think you belong to the dumbest family of the world. Neither you have manners nor the knowledge. Go get some knowledge in your idiotic empty mind. Airtel and Jio are Indian companies. And FYI, I know the whole story behind 6 paisa. #idiot

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @OfficialJioTV @IAA_India Worst network service in India

  • Bhatnagar__G
    Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.

  • PrateekGupta306
    Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio Worst network service in India

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @TheAaryanKartik Worst network service in world. Go to Pakistan. They need your network.

  • RAVISHARANGAUTA
    RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.

  • rahulbh11
    Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower

  • rahulbh11
    Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh

    @JioCare but the network coverage is still worst even unable to make phne calls in era of 5g. My jio no.8279939981

  • GopalKSingh1711
    Gopal K Singh (@GopalKSingh1711) reported from Mathura, Uttar Pradesh

    Hi sir @reliancejio @JioCare I'm facing problem of worst internet speed in my home area  service request number SR00000W4NHD Please help Contact 9456288148

  • VikasPa47928141
    Vikas Parashar adv. (@VikasPa47928141) reported from Mathura, Uttar Pradesh

    Indian bussiness house have potential to manufacture non chinese phone in india acquire technology patents do tie up..From Japan Taiwan european manufacturer please support indian army and earn..@anmol_ambani @AmbaniTina @reliancegroup @reliancejio @anandmahindra @TataCompanies

  • priyansh104
    priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh

    @JioCare I don't want your apology here. Just fix this....

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @SamsungMobileIN Worst network service in India

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @IAA_India @deepikapadukone @AndreAgassi @RealSophiaRobot @hansonrobotics Worst network service in India

  • impuneetp
    Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @hkmaurya4u @reliancejio @Airtel_Presence @VodafoneIN Thank you dost. I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.

  • VIJAYPRA75
    Vijay Pratap Singh (@VIJAYPRA75) reported from Mathura, Uttar Pradesh

    @JioCare There is no jio network in our place and the service of other companies is not good, so we want that jio network service should be given.

  • psinghal74
    Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh

    @JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • smaurya1402
    Santosh Maurya (@smaurya1402) reported

    @JioCare No solution... As always, I am not getting any solution from your end. The same thing is happening this time too—you want full payment but refuse to provide the service. A consumer complaint should be filed. Also all details on your DM.

  • ManishKedia2021
    Manish Kedia (@ManishKedia2021) reported

    @JioCare How much more time is needed , while taking feedback you need 10/10 but when we give rating less than you people wake up , after marking on social media see no solution till yet

  • imyash_s
    Yash Surana (@imyash_s) reported

    @JioCare 3rd consecutive day of the JioFiber and wifi not working

  • Kamaleshganu
    Kamalesh Samantaray (@Kamaleshganu) reported

    Hello , @JioCare @reliancejio My Jio AirFiber has not been working for the last 5 days. Despite repeated complaints and follow-ups, no one has resolved the issue. I have received neither a service visit nor any update through call or SMS.

  • NikhilS21326223
    Elon Mast (@NikhilS21326223) reported

    @JioCare From 5 days my internet speed has drop down dead , only .92 mbps of speed and when I'm trying to call your executive, I cant reach out to them , can't access ott apps too smoothly, kindly look into the matter and help me setup with anyone for further steps

  • TwtShubhamYadav
    Shubham Yadav (@TwtShubhamYadav) reported

    @reliancejio @JioCare Every time we hear that our backup team is trying to fix the problem but till now some problems have not been fixed, 1st team is saying 24 hour and the other team is saying 7 day, 3rd team say that 15 day and 4th team say that 3 months.

  • _Jana_Nayagan_
    V..... (@_Jana_Nayagan_) reported

    @reliancejio @JioCare You people are just seeing the request number for 9+ days but doing zero work. What the hell is this nonsense? I paid on 5th June 2026, did KYC, and your useless team has done nothing except send scripted bullshit replies. I don’t want your damn AirFiber.

  • Shyamalkhan2010
    Shyamal kumar Kha (@Shyamalkhan2010) reported

    @JioCare I contacted your call support and they said they will fix it within 2 hours but it's more than 2hrs. When will it be fixed?

  • bhavyaTrivedi16
    Bhavya shukla (@bhavyaTrivedi16) reported

    Day 6 update: ❌ No WiFi ❌ No network ❌ No resolution ❌ No compensation ✅ Automated replies ✅ Timeline extensions Consumer Grievance No. 9506181. @JioCare @reliancejio @jagograhakjago

  • RupeeRekt
    Rupee Rekt (@RupeeRekt) reported

    @JioCare please resolve this immediately. It has been more than two weeks and no one is coming to fix jio fiber. Service engineers (kheta ram and duda ram) are asking for extra money and asking me to arrange fiber cable