Reliance Jio outages and service status in Mathura, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
-
Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...
-
Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh@JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.
-
Aditya Tentiwala (@ATentiwala) reported from Vrindāvan, Uttar PradeshHello Team Jio, I am immensly disappointed with the service you are providing to you your user and i am going to file a complaint in consumer court and with TRI that we are paying for 4 g speed and today I am not even to recieve call or make call 8077753154 @reliancejio @JioCare
-
Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh@reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio
-
Kamal Kumar Verma (@Kamal86044) reported from Mathura, Uttar Pradesh@reliancejio @JioCare poor service, data speed like 2g.
-
shivansh katoch (@shivansh89) reported from Mathura, Uttar PradeshDay 3 - already gone, Nothing done till now. Poorest service ever by Jio Broadband #JioFiber @JioCare @reliancejio
-
Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @IAA_India @deepikapadukone @AndreAgassi @RealSophiaRobot @hansonrobotics Worst network service in India
-
Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@barunbiswas99 @reliancejio Jio ki bass ki na hi worst service provider of internet
-
Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @SamsungMobileIN Worst network service in India
-
Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh@JioCare hello team jio. My jio fiber cable got broken from the pole. Help
-
Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @GOQii Worst network service in India
-
RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh@JioCare No. 9543302355, Alternate no. -6309009290 It's not working in all over India, issue is not specific to area.
-
priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh@dmmathura7512 sir please help here. @JioCare is cheating with their customers, they took the 3 month service fee in advance from me and it's been almost half month since the internet not working and they are not even fixing it. It's impacting my work and studies
-
RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh@JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.
-
priyansh khandelwal (@priyansh104) reported from Mathura, Uttar Pradesh@JioCare I don't want your apology here. Just fix this....
-
KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh@reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.
-
Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh@reliancejio @JioCare, I've NO shame in calling this a fraud tactics of jio... Current plan is not working on my smartphone, today's morning I made recharge & now u'r saying do a New recharge... Making the profit from customer's compulsion @JioCare -- hope u provide resolution.
-
Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@JioCare 8700509756 Worst network service in India
-
Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh@JioCare but the network coverage is still worst even unable to make phne calls in era of 5g. My jio no.8279939981
-
Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio Worst network service in India
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Antony Gomez (@AntonyGomez29) reported@JioCare Today technician name abhilash came and he asked me to create new Service request and cancel the 17th request for relocation so that they can maintain the TAT.What a pathetic service request CO0001RTYAG3 which is raised on 17th April is still pending no one takes responsibilit
-
JioCare (@JioCare) reported@techRI8 @reliancejio Hi Aslam, please be informed that we are currently experiencing some intermittent technical issues. We completely understand how disruptive this can be and sincerely apologize for the inconvenience. Please rest assured that our team is actively working on it to get this (1/2)
-
Priyanka (@Priyank94219880) reportedIt’s been 10 days since I requested the service I already paid for. They are neither providing the service nor refunding my money. Great work jio @reliancejio @JioCare
-
Anshp (@Anshp14) reported@dineshjoshi70 @reliancejio @JioCare For them customer service is an alien word. Only lip service. If there is cost involved, they will delay it till the end of the World.
-
Vijay (@Vijay2402__) reported@JioCare @JioCare Respected Dipesh , Same response . Just copy cut message for every time i tag jiocare for help .
-
Umesh_Jagadal (@umeshjagadal) reported@JioCare Frustrating to see a “reputed” service provider rely on trial and error instead of root cause analysis. Customers deserve structured troubleshooting, not guesswork. How long do you expect customers to wait for the resolution.
-
Pawan Saini (@monti_pawan) reportedNetwork quality in the Chakrata Road area, Dehradun (near Paltan Bazar), has been extremely poor lately. I am facing constant call drops and no 5G connectivity despite having a compatible plan. For a premium service, this experience is highly disappointing. @JioCare @reliancejio
-
Varsh (@Varshjain_1) reported@JioCare As per the Consumer Charter, you are supposed to confirm the timeline at the time of registering the complaint.
-
Keshav Singh (@keshavsinghmfp) reported@JioCare @DoT_India @JioCare My service request was closed without proper resolution just saying "network will be optimised" in next few days. There is poor network strength which needs to be checked first on ground.
-
PALASH SAHA (@palash198033) reported@JioCare Total failure of service by Reliance Jio Fiber. Paid ₹807 on 20 Apr 2026 for installation (Order No. NO0001CZW6F0), but still no connection provided. Incompetent staff and vendor. Taking money but unable to deliver service. @JioCare @reliancejio #JioFiber #PoorService