1. Home
  2. Companies
  3. Reliance Jio
  4. Mathura
Reliance Jio

Reliance Jio outages and service status in Mathura, Uttar Pradesh

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathura, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mathura, Uttar Pradesh

Latest outage, problems and issue reports in Mathura and nearby locations:

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio Worst network service in India

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @OfficialJioTV @IAA_India Worst network service in India

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @GOQii Worst network service in India

  • DPSINGH80976344
    D P SINGH (@DPSINGH80976344) reported from Mathura, Uttar Pradesh

    @JioCare sir, my Jio no is 9722612564 is not giving speed of internet, it also not opening the videos in low quality. Speed 's quality is very poor here please help me

  • SriSubodhKmr
    Subodh Kumar Srivastava (@SriSubodhKmr) reported from Mathura, Uttar Pradesh

    @JioCare I too replied you there. Don't blame for more user so the network is not good. If you know this then why not increasing bandwidth to hold more connections.

  • PrateekGupta306
    Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh

    @JioCare What a level of stupidity. @reliancejio @JioCare has been sending me repeated messages on Twitter during conversation. Mazak banaya hua hai customer ke paise ka. @TRAI @rsprasad @DoT_India

  • impuneetp
    Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh

    @Parth_Kal @reliancejio @Airtel_Presence @VodafoneIN FYI Parth, I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.

  • GopalKSingh1711
    Gopal K Singh (@GopalKSingh1711) reported from Mathura, Uttar Pradesh

    Hi sir @reliancejio @JioCare I'm facing problem of worst internet speed in my home area  service request number SR00000W4NHD Please help Contact 9456288148

  • GauravK87227327
    Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh

    @reliancejio @IAA_India @deepikapadukone @AndreAgassi @RealSophiaRobot @hansonrobotics Worst network service in India

  • ATentiwala
    Aditya Tentiwala (@ATentiwala) reported from Vrindāvan, Uttar Pradesh

    Hello Team Jio, I am immensly disappointed with the service you are providing to you your user and i am going to file a complaint in consumer court and with TRI that we are paying for 4 g speed and today I am not even to recieve call or make call 8077753154 @reliancejio @JioCare

  • artsquad_manish
    KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh

    @reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.

  • RAVISHARANGAUTA
    RAVI SHARAN GAUTAM (@RAVISHARANGAUTA) reported from Mathura, Uttar Pradesh

    @JioCare This your executives has already checked with me and I do have the correct setup but still it doesn't work.

  • rvsbaghel
    Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh

    @JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.

  • 954ed017b30c443
    Kaushal Kishore (@954ed017b30c443) reported from Mathura, Uttar Pradesh

    @JioCare In my area internet is not working properly. Even I can't surfing any site. Speed is very poor its worst. What kind of 4g service. Worst from 2 months. Please reslove my issue unfortunately I have to switch to Airtel.

  • psinghal74
    Pankaj Singhal (@psinghal74) reported from Mathura, Uttar Pradesh

    @JioCare my jio fiber net speed is very slow,4g ke paisa m 2g ki speed, its cheating

  • shivansh89
    shivansh katoch (@shivansh89) reported from Mathura, Uttar Pradesh

    Day 3 - already gone, Nothing done till now. Poorest service ever by Jio Broadband #JioFiber @JioCare @reliancejio

  • Bhatnagar__G
    Gaurav Bhatnagar गौरव भटनागर ਗੌਰਵ ਭਟਨਾਗਰ (@Bhatnagar__G) reported from Mathura, Uttar Pradesh

    @JioCare, very unfortunate & sad... My complaint does not resolved... In hurry I make an wrong recharge of Jio 99+20(IUC), rather smartphone recharge, now I'm unable to use this recharge, @JioCare is saying do a new recharge for smartphones, this we doesn't expected...

  • KhageshDubey2
    Khagesh Dubey खगेश दुबे (@KhageshDubey2) reported from Vrindāvan, Uttar Pradesh

    What a poor speed .@JioCare .@reliancejio here 👇👇👇

  • dixit23march
    Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @TRAI Jio is the worst 4g service provider in professor colony mathura UP. Condition is such worst that most of the time not able to surf any web site. Don't know why #TRAI is providing impunity to #Jio

  • dixit23march
    Saurabh Dixit (@dixit23march) reported from Mathura, Uttar Pradesh

    @reliancejio @rsprasad @ril_foundation facing speed issue with Jio in professor colony mathura UP. Gov wants online work but it is not possible with such low speed. Regarding the same mailed JIO and TRAI many times but found no resolution till now.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dheerajman
    Dheeraj Manral (@dheerajman) reported

    @JioCare @jio_fiber, my internet has been completely dead since Saturday due to a cut wire (Req: SR00003DL5YP). 3 follow-up calls later and still no response or resolution. Please escalate and fix this! #JioCare #JioFiberDown #CustomerSupport

  • SoumyajitPatna1
    Dr Soumyajit Patnaik (@SoumyajitPatna1) reported

    @JioCare I have been trying since morning to get my jiofiber relocation request registered . I had written to the customer service also. No reponse

  • QurbanA62696007
    Qurban Ali (@QurbanA62696007) reported

    @reliancejio I have an active monthly plan but will be travelling internationally after half the validity. Please allow us to pause the remaining validity, convert it to international roaming, or carry the unused benefits to the next recharge. This would be a great customer-

  • vishva_prasad_
    vishvaprasad (@vishva_prasad_) reported

    My service request is pending from last 2hrs and I need to submit some work urgently and no engineer assigned yet.SR00003DQBZL @JioCare

  • iamlovingit07
    #AT$ (@iamlovingit07) reported

    @reliancejio @JioCare @TRAI Day 13 So, if you fail to pay your monthly recharge, you will not be able to make any calls. But it has been 13 days and Jio still hasn’t installed my Jio AirFiber connection.

  • nayakroshan1
    roshan (@nayakroshan1) reported

    @JioCare @DoT_India @jagograhakjago 15th day today.. no resolution

  • priyanshusept27
    Priyanshu Soni (@priyanshusept27) reported

    No accountability. No proper update. No resolution. Why take payment upfront for a SIM + recharge when you can’t even deliver it within a reasonable timeframe? Extremely disappointing experience. @reliancejio @JioCare

  • Aanandbhairav
    Aanand Bhairavv (@Aanandbhairav) reported

    @JioCare @reliancejio SR00003CFMHH was closed as "Resolved" — it wasn't. SR00003CWIIV is open with a TAT set to Sept 9, 2026. Three template replies from Jio's appellate team, none addressing the issue or sending a technician.

  • VinayKu03214917
    Vinay Kumar (@VinayKu03214917) reported

    @reliancejio Worst service provider in post code 800020. Connected but not working. Slows down after 11.00 pm. @_MukeshAmbani

  • uruj_hasan
    uruj hasan (@uruj_hasan) reported

    @JioCare If ur so concern about us please check the behaviour of your engineers with female customers check the quality f ur services as u urself said its being 1 week about dat my complain is nt resolve & d issue purses this is my mental & financial harassment plz resolve the issue asap