Reliance Jio outages and service status in Mathura, Uttar Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
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Vijay Pratap Singh (@VIJAYPRA75) reported from Mathura, Uttar Pradesh@JioCare There is no jio network in our place and the service of other companies is not good, so we want that jio network service should be given.
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KALAKARIYAT (@artsquad_manish) reported from Mathura, Uttar Pradesh@reliancejio @JioCare @reliancegroup your 4g network is very bad. Worst thing is you don't care about it & your costumers. Worst costumer care service.
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Yashwant jain (@yashwantfjain) reported from Mathura, Uttar Pradesh@reliancejio From last couple of months your speed and net connection is getting poor to worse. From Mumbai to Delhi to bhavnagar I've experienced lots of slow speed and poor connection. Kindly rectify the problem , lot of negativity in public is increasing.
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Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh@JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@barunbiswas99 @reliancejio Jio ki bass ki na hi worst service provider of internet
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @SamsungMobileIN Worst network service in India
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Rahul Bhardwaj (@rahulbh11) reported from Mathura, Uttar Pradesh@JioCare Dear jio in my village-Bhartiya Post-Jait, Dist-Mathura ( UP) the most of the customers are of jio but your network coverage is just worst I and many other of village have complained about it but every time your answer was we are installing tower
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@Parth_Kal @reliancejio @Airtel_Presence @VodafoneIN FYI Parth, I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.
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Prateek Gupta (@PrateekGupta306) reported from Mathura, Uttar Pradesh@JioCare I have messaged you several times, go to your inbox. One more thing, I bought a booster plan of 6GB which is expired within 2 hours without any extreme usage. If this kind of service you are providing then just ask for money from us. Stop robbing us.
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Prashant (@vermag_ka_ladka) reported from Mathura, Uttar Pradesh@JioCare hello team jio. My jio fiber cable got broken from the pole. Help
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@IamAmbareesh @Airtel_Presence @Airtel Agree, But the main concern for me is the connectivity. @reliancejio isn't ready to install a tower at location and sometime calling isn't possible on jio numbers. Internet never works on any operator. I invite @Airtel_Presence @VodafoneIN @reliancejio for tower installation.
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Kaushal Kishore (@954ed017b30c443) reported from Mathura, Uttar Pradesh@JioCare In my area internet is not working properly. Even I can't surfing any site. Speed is very poor its worst. What kind of 4g service. Worst from 2 months. Please reslove my issue unfortunately I have to switch to Airtel.
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@hkmaurya4u @reliancejio @Airtel_Presence @VodafoneIN Thank you dost. I was an Airtel postpaid user from 2006 to 2016. Since 2016, I am using as prepaid. I never approached Jio for free services. I like quality service rather than free services. However some of my family members uses Jio because of better coverage in their area.
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio Worst network service in India
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @JioCinema Worst network service in India
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@JioCare 8700509756 Worst network service in India
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Puneet Kumar (@impuneetp) reported from Mathura, Uttar Pradesh@vikkyreddy0411 @amit1407 @reliancejio @Airtel_Presence @VodafoneIN Mr. Vikas reddy, I think you belong to the dumbest family of the world. Neither you have manners nor the knowledge. Go get some knowledge in your idiotic empty mind. Airtel and Jio are Indian companies. And FYI, I know the whole story behind 6 paisa. #idiot
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @OfficialJioTV @IAA_India Worst network service in India
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Khagesh Dubey खगेश दुबे 🏹🎯 (@KhageshDubey2) reported from Mathura, Uttar PradeshPathetic service .@JioCare .@reliancejio 🌝🌝🌝
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Gaurav Kumar (@GauravK87227327) reported from Mathura, Uttar Pradesh@reliancejio @OfficialJioTV @IAA_India Worst network service in India
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Neel Patel (@imneelpatell) reported@JioCare Thanks, but calling this a "priority" for 5 days with no resolution is unacceptable. My port-in is still pending. Please provide a clear timeline if you can’t resolve it within that timeline, cancel from your side. No one seems to be coming to deliver or cancel the order.
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ZUBER GOPALANI (@ZuberGopalani) reportedDear Customer, Service request no SR000035VLEZ has been raised in your account. You will receive an update for this request by 2026-05-16T19:05:01. To track the status of your service requests at your convenience, @JioCare
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Kundan Kumar Kushwaha (@its_me_kundan) reported@JioCare Why there is no any update regarding the case. What is wrong with the support??
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Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported@JioCare @reliancejio @JioCare - why such poor accountability? It's been 3 days since I'm facing WiFi issue and there's no proper response or Resolution yet. Who will take accountability? This is totally unacceptable
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Sunil (@Sunil16485174) reported@JioCare what a Bogus network at Vasai East,sativli ,tungarphatta no one is bothered .monopoly of Business is ruin the client suffering
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Bullandthebear (@bigbull00) reported@JioCare Since 4 days my jio fiber line is down and everyday I am getting a message that engineer will be sent and when then another message that request has been put on hold due to technical reasons.If you are not inclined to fix the issue please inform and I will move to Airtel
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Avishek Kumar Mitra (@Avishek__Mitra) reportedDear @reliancejio @JioCare - This is totally unacceptable. You cut the connection for a single day delay in payment and yet you leave people with 2 days of no Internet connection even after having an active plan. No response, no support, nothing! @jagograhakjago fyip
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Sreenu (@kamathsree) reported@JioCare It’s been 48 hours and no engineer is yet assigned to the ticket SR000035Q875 Pathetic service. Can’t even call the toll free number to talk to an agent. What’s the way out here?
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Sundeep Sharma (@sundeepshawarma) reportedHello @reliancejio despite my complaint yesterday and your assurance that the person will come last evening or today morning NO ONE has shown up. What the hell is wrong with you guys?
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_i_am_koustabh__ (@IKoustabh) reportedIs Jio Network Down?? @reliancejio @JioCare @JioHotstar