Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 19, 8:53 AM GMT+5:30.
- Internet (82%)
- Wi-fi (9%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600041 , 600006 , 600004 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
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Internet | 3 hours ago |
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Chennai
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2 days ago | |
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Chennai
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Internet | 2 days ago |
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Chennai
|
Internet | 5 days ago |
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Chennai
|
Internet | 6 days ago |
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Chennai
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Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare without solving the problem is closed. How it got closed
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare @JioCare my issue is yet to be resolved or responded by your service agents.
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Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu@JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.
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᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu@reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏
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Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu@JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu@reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.
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@im_manoj (@im_mano12) reported from Chennai, Tamil NaduWhen spoke to amazon prime customer care, they clearly stated the plan was effective from 1st Dec 2021 to 1st Dec 2022 which completes 12 month/ one year subscription. Why @JioCare @JioFiberChennai is cheating customers continusoly in the name of benefits? #JioFiber #Jio
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shankar das (@Shankardasblog1) reported9 days ago, I ordered JioFiber and made the full payment, but I’m still waiting for the connection. No clear update or resolution yet. @reliancejio @RelianceJioCare — Please look into this and get my connection activated ASAP. #JioFiber #Jio
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Hemu 🚩 (@hemanth2peddir1) reported@JioCare @reliancejio myself and reschedule it to 6–7 PM. Even during the second committed slot, no engineer arrived again. This is now the 3rd/4th time I have faced the same kind of service issue since taking JioFiber.
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Mr. India (@Bharatkainsan) reported@JioCare Dear Customer, Our representative AVINASH MAURYA (Mob- 9321912865) will contact you for an appointment. Please share OTP 857987 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated. Thank You, Team JioFiber
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Aravind S (@aravinds81) reported@JioCare 4 th outage in 1 month.service is becoming unreliable and pathetic If you are unable to offer a dependable connection ready to switch over.
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🇦 🇻 🇮 🇳 🇦 🇸 🇭 🇰 🇦 🇱 🇸 🇪 (@kalseavinash06) reported@reliancejio Bad internet connection
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Dani Issac (@iamdaniissac) reported@JioCare Please cancel the order and refund to source account
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Amritanshu Swaroop (@i_am_amri) reported@JioCare Tired of this response. Why is your team so slow & local reps fraud? Are they only trained to onboard customers and then pay no attention to after sales services? Unethical and unprofessional from @reliancejio @JioCare. Connect me with the customer grievance team.
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Aditi (@DCrazyGal) reported@JioCare Order placed for JioFiber on Aug 2. No executive assigned yet. Tried contacting customer support but it’s an AI bot which does not really answer the query. Tweeted on Aug 12. Was asked for details but issue hasn’t been resolved. When exactly will it be installed.
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speedster009 (@unbiasedtruth23) reported@jitendraverma__ @JioCare I compared data usage by both airtel and jio while on airtel it was more expensive bht on jio I couldn't understand how the hell my data ended so early same 2gb per day as on airtel. Damn this duopoly.
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Jitendra (@dableyjitu) reported@JioCare @TRAI jioYour team provides very bad service. When a customer's recharge is due, your team calls us 5-10 times a day for three days before the recharge. Now, no one is picking up calls, and there's no single reply to emails. For the last 10 days, when its resolve ??