Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 9, 7:45 PM GMT+5:30.
- Internet (73%)
- Wi-fi (14%)
- Total Blackout (5%)
- Phone (5%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600107 , 600004 , 600041 and 600039 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Phone | 9 hours ago |
|
Chennai
|
Internet | 10 hours ago |
|
Chennai
|
Total Blackout | 1 day ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu@JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu@JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service
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᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu@reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduIf you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio
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Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu@JioCare how to cancel existing jio fiber connection?
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.
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venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu@JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu@JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .
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Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu@JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu@JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?
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naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Satish gupta (@satishgupta026) reportedSR No. SR00003ACBSX @JioCare jio team member call me and say yes there is network issue in your area but he is unable to fix it due to required request pending from jio uper team side .. India network unable to solve issue
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sakhtlaunda (@muday_pradhan) reported@JioCare And daring to cancel the order if i want, so how as per your records the resolution in process? On what parameters? This is India. Zero accountability. Even after full payment. Customer is advised to wait while no pressure on the internal staffs.
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अखंड भारत 🚩🇮🇳 (@pharshhadm) reported@JioCare Hello, my complaint number SR000039BDVH is still pending your engineer visited on 2nd July and the jio fiber service worked only for 5 minutes till your engineer was present, as soon as he left its gone down, you custom support executive called up to get feed back 1/2
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Ashh (@hitman0070) reported@JioCare How incompetent and timid you guys are, you don't even go through your own records before commenting on an issue. @JioCare @reliancejio . Please restore my service.
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Chandan (@ckssingh) reported@JioCare But why you can not provide human interface customer care number to me so that I can talk directly
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Dibyo (@Dibyo194) reported@JioCare When can I get the resolution? It’s been almost 48 hours; WiFi is not working ..!! @jio_fiber @JioCare
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Akshay Pawaskar (@AkshayePawaskar) reported@reliancejio @JioCare @jio_fiber : Team Jio, we are facing Jio fiber issues for a week & no engineer is visiting our place. Engineer cancelled the request & marked resolved. Reason given: All engineers in our area are on strike. When can we expect actual resolution?
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Akshay Mehta (@akshayad) reported@JioCare I will definitely switch to another Internet provider. As and when the services are disrupted continually. Today my Internet service is not available for more than six hours.
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Ankit singh negi (@Ankitsinghnegi4) reported@JioCare @Jiocare you have no shame left your still I'm facing 100s of scam calls and messages you need to shutdown your coustomer support.
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Rahul Vaishnav (@RAHULVAI_RNS) reported@JioCare Even after reporting the exact location in Vasai West this morning, there is still no Jio network. No response, no resolution. This is unacceptable. Visit the area and check the ground reality instead of ignoring customers. Time to port to another network#Jio #VasaiWest