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Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 13, 8:07 PM GMT+5:30.
  • 55% Internet (55%)
  • 32% Wi-fi (32%)
  • 14% Phone (14%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600078 , 600041 and 600040 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 14: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 10 hours ago
Chennai Internet 2 days ago
Chennai Wi-fi 2 days ago
Chennai Wi-fi 2 days ago
Chennai Internet 2 days ago
Chennai Phone 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue

  • DiltonPaul17
    Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu

    @JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

  • H_Tripathi1906
    Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu

    @RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible

  • gautamtextile69
    Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu

    @JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu

    @JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    @JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....

  • whtdvlvtrchnn
    ᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu

    @reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    Very bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this

  • ku3mar
    upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu

    @reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..

  • VinothkaviDr
    Dr.Vinothkumar  (@VinothkaviDr) reported from Chennai, Tamil Nadu

    @reliancejio jio fibrenet very worst connection

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • anantkatyayn
    Anant Katyayn (@anantkatyayn) reported

    @JioCare What's going on with Jio Fiber's service. It's down since yesterday, works for 10 or 15 mins then goes down for another 6 or 7 hours. This is not how you provide a service.

  • Shambhoo207
    Shambhoo (@Shambhoo207) reported

    @JioCare I am facing a regular issue regarding the network After consuming 50% data your message flashes regularly and speed becomes very slow and the system hangs My device is 5G but always showing 4G After a lot of communication on customer care no action has been done 9311165510

  • Tus2711
    Tushar Srivastav (@Tus2711) reported

    Hi @JioCare,This is seriously frustrating. For the last 10 days, Jio AirFiber speed is so poor that even basic browsing is not working properly, forget downloads or streaming No resolution, no clear timeline what’s the point of paying for this service? Fix this asap

  • ShivamKuma59519
    Zorix ff (@ShivamKuma59519) reported

    900900 I have recharged but the network is not working properly. I myself am new, I will tell everyone to get it ported to Airtel. Airtel is very powerful. @reliancejio @_MukeshAmbani

  • kamal096669
    KAMAL (@kamal096669) reported

    @JioCare We are tired of this reply. We lost our patience.We want to speak one last time before moving to other network.please arrange a call.

  • SuryaSudab24893
    Surya Sudabathula (@SuryaSudab24893) reported

    "Hey @JioCare @reliancejio, I'm experiencing frequent 4G signal drops in my area. my area AP W.G dist. Bhimavaram The internet speed is very inconsistent and unreliable. Please fix this network issue at the earliest. #Jio #JioNetwork #NetworkIssue

  • vinod9571050
    Vinod Vinod (@vinod9571050) reported

    @reliancejio Sir my sim card is damaged and I want to change it but your Jio store is permanently closed in my area please help me

  • 264rkrohit
    Rohit (@264rkrohit) reported

    @JioCare Your support team is pathetic and not trained at all to resolve customers queries. They just kick the ball here and there. If you resolve this issue, then the other support engineers are incompetent to be in your team.

  • Ankurbacky
    Anku (@Ankurbacky) reported

    @JioCare After many days .. but not received my money .. too much poor service &inconvience

  • saumyashah6
    SAUMYA SHAH (@saumyashah6) reported

    My @IPL kit: -Jio Fiber Internet -Jio Mobile Data Pack -Jio Hotstar This is by far the worst combo. @hotstar_helps keeps buffering. Video quality goes from HD to blurrr. I can't watch the match for 10mins in one go. The entire experience of watching IPL on @reliancejio platform is AWFUL!