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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 9, 10:43 AM GMT+5:30.
  • 58% Internet (58%)
  • 16% Wi-fi (16%)
  • 13% Total Blackout (13%)
  • 10% Phone (10%)
  • 3% E-mail (3%)

The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600002 , 600041 , 600007 , 600113 and 600078 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 10: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 1 day ago
Chennai Phone 2 days ago
Chennai Internet 2 days ago
Chennai Phone 3 days ago
Chennai Wi-fi 3 days ago
Chennai E-mail 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

  • H_Tripathi1906
    Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu

    @RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call

  • venkatbchilaka
    venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu

    @JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

  • akshayjain0202
    akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu

    @JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.

  • rsridharan49
    திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu

    @JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..

  • write2bhoopathy
    Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu

    @JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.

  • MoizBharmal53
    Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • dhanu_krritt
    Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu

    @JioCare @JioCare my issue is yet to be resolved or responded by your service agents.

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    Nw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu

    @JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this

  • manisha03isha
    Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu

    @JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Asumahi91
    Ashutosh Dwivedi (@Asumahi91) reported

    @JioCare @reliancejio Issue resolved within 24hours after escalating at X, power of Social Media. @X

  • jackartoons
    Jackartoons (@jackartoons) reported

    @JioCare solve my wifi problem or im shifting to airtel

  • FinestDomainer
    Finest Domainer (@FinestDomainer) reported

    @JioCare We are old jio customers. Since 8 months we have been complaining as the remote does not work. And no one is helping. This is pathetic service.

  • fantasticsandip
    Sandeep Tripathy (@fantasticsandip) reported

    @JioCare We have been patient since April 26th.. pls help in resolving this asap as it is impacting work.

  • Slpathak2010
    Shailendra9 (@Slpathak2010) reported

    @JioCare My JioFiber connection is down for more than 21 hours. Constant delays in resolution time are unacceptable. The router still shows a red light. Need an immediate technician visit!

  • roy_pal90873
    Anuradha Pal Roy (@roy_pal90873) reported

    @JioCare Since morning Jio wifi is down. No one seems to even work on it.

  • ManotoshBhakat
    Manotosh Bhakat (@ManotoshBhakat) reported

    @JioCare Very poor service from jio customer care as well as jio service engineer. Service engineer has taken airfiber installation location but after that he has not come and is not lifting my phone call also.

  • muday_pradhan
    sakhtlaunda (@muday_pradhan) reported

    @Airtel_Presence Just close my open request for shifting so that i can raise ticket for disconnection. You pathetic folks neither serve the ticket nor close it. Letting customer stranded with no service. @JioCare @airtelindia

  • KausikBasu
    Kausik Basu (@KausikBasu) reported

    @JioCare Today at 9:25am i recharged my number by paying 299/- through UPI payment. The upi transaction ID is 61298517392. Till now payment is not reflected in my mobile number. Pls help.

  • AmAmarnath
    Amarnath (@AmAmarnath) reported

    @JioCare Extremely disappointed with JioFiber service. Complaint registered on May 6 (SR000035B69F) for Voice Calling issue. Without resolution, it was marked 'Resolved'. Reopened on May 9, but now put 'ON HOLD' without any site visit. Resolve it ASAP!