Reliance Jio outages and service status in Kathua, Jammu and Kashmir
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kathua, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kathua, Jammu and Kashmir
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kathua, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kathua, Jammu and Kashmir
Latest outage, problems and issue reports in Kathua and nearby locations:
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Rohit saini (@saini_rohu) reported from Pathankot, Punjab@JioCare why all servers are very slow? And customer care number is not reachable My all family's jio number is not working properly
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Sukhinder Anand (@AnandSukhinder) reported from Pathankot, PunjabSo apparently @reliancejio Fibre is down everywhere in the country, which is fine as these things happen. But what I don't appreciate is radio silence from the @JioCare team everywhere, Twitter, Email, Chat & Call, everywhere there is no correspondence and that is disappointing.
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Rakit Mahajan (@_Rakit) reported from Pathankot, Punjab@reliancejio @JioCare Respect Jio Team 10-12 Days Before I Have Registered Network Problem Issue. My Complaint Number is SR0000179EQP . Still My Problem is Not Solved So Now What To do . 9781333474
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Fonelogy (@fonelogy) reported from Pathankot, Punjab@JioCare hey jio there is a problem with my Last recharge, need a help!
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kalchakra🇮🇳☀🇮🇱 (@Kalra19) reported from Pathankot, Punjab@JioCare @reliancejio hi jio... I'm frustrated by ur network speed in my area... 😡😡😡do some thing about this... 😢please lockdown mein kuch to jine k liye chahiye k nahi... 0.1KB/S
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Rohit saini (@saini_rohu) reported from Pathankot, Punjab@JioCare such a bad behaviour by your representative, making excuses to transfer my call to excutive and after few minutes they cut my call without any information, it was literally not acceptable,
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Rohit saini (@saini_rohu) reported from Pathankot, Punjab@JioCare Still No response from your side, thank you for your service 🙏🏻
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Nikhil (@Nikhil94054323) reported from Pathankot, Punjab@JioCare its more tyan than a month i haven't received my refund till now what is this service You don't care for yur customers?
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Karan Mahajan (@karran77) reported from Pathankot, PunjabTired of @airtelindia @Airtel_Presence false commitments and fake promises ..... is there any other network who can provide plans and what they commit may be @reliancejio @VodafoneIN
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زید عباس Zaid Abass (@imzaidabass) reported from Kathua, Jammu and Kashmir@JioCare Please cancel my order no. 8921506
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Abhishek 🇮🇳 (@abhii111) reported from Bhadroia, Punjab@reliancejio @JioCare why is your network so poor these days? Not able to open any page or app.
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kalchakra🇮🇳☀🇮🇱 (@Kalra19) reported from Pathankot, Punjab@JioCare worst network speed of all time in my area... @JioCare do something about this or all the Coustmers of our will surrender their jio connection... This is my 3rd request in this week
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Rohit saini (@saini_rohu) reported from Pathankot, Punjab@JioCare i have almost 7-10 jio sim in my family and its time to change with another service like @airtelindia OR others which provide better service than your worst service #worstJioservice
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Shubhranshu Choudhary (@ShubhranshuCho2) reported from Kathua, Jammu and Kashmir@reliancejio Last month it took 10 days for ur engineers to repair my connection. it's only been 2 months since i took this connection and fibre wire has been cut 4 times. How much pain would u like to give to ur customer. I'll go to consumer court if this is not sorted this time
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kalchakra🇮🇳☀🇮🇱 (@Kalra19) reported from Pathankot, Punjab@reliancejio hi jio... I'm frustrated by ur network speed in my area... 😡😡😡do some thing about this... 😢please lockdown mein kuch to jine k liye chahiye k nahi... 0.1KB/S
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Rakit Mahajan (@_Rakit) reported from Pathankot, Punjab@JioCare @reliancejio From Last many Days I Have Register a Complaint Regarding Internet & Network Issue . But Your Customer Care Didn’t Support on My Issue. We are Using Jio Family 4 Numbers Of Postpaid . Solve our Network problem or Port our Numbers . 9781333474
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sahil khanna (@khanna1186) reported from Pathankot, PunjabTeam , Very disappointed with the service of Jio postpaid team in jalandhar ( Punjab ), Even in corporate numbers. No one taking request seriously. #Upset @JioCare Instead of Multiple emails ! Help🙏
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Sukhinder Anand (@AnandSukhinder) reported from Pathankot, PunjabHey @JioCare @JioFiberVoice @RelaisChateaux my Jio Fibre connection is troubling me for the past one week. It is affecting my work especially during meetings. I tried to raise a ticket via My Jio App but apparently like a maze. Can you please help? #JioFibre
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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MANJEET SHARMA (@iManjeetSharma) reportedHello, from JioCare. Sir, I've been in the UAE for about 20 months and I used to recharge my number. But suddenly, the signal on that number has gone. The settings show "No Service" for JioCare.
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sourav_b (@souravb1587) reported@JioCare @TRAI @JioCare This is straight-up THEFT. You deducted money no service provided, your customer care is an absolute joke, and your ‘support’ team has done NOTHING but waste my time. I’ve never experienced such pathetic, shameless service in my life. I am not even getting my money.
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Versatile Trader (@TraderVersatile) reported@JioCare submitted MNP request to Jio on 24.04.26, provided UPC code & paid 349 , but even after 15+ days my no is still not ported.Complaint No: SR000034XN0B No response from CC, nodal officer or appellate authority. PG Portal complaint already filed. Please resolve urgently
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AbhishekPratapSingh (@Abhishek27m1992) reported@JioCare I have done DM to you let’s c you solve the issue or Just do PR
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Bala ji (@JiBala91019) reported@nagababuperaba3 @JioCare 3 months passed. Called customer care multiple times, and every time they said, “Yes, it’s a backend issue” and raised another Service Request. Multiple SRs have been raised, but still no refund processed. Even filed a complaint in NCH. #BanJio #JioRefund #CustomerComplaint
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Bharath (@bharath_2k3) reported@JioCare is the worst customer care service. Had ordered an jio air fiber connection. Made the payment and It's already been a week now. No one from the installation team is taking responsibility. It's too worst.
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vsk (@ViveksheelKalia) reported@reliancejio Sir no internet 9 days . No resolution.
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Mouli (@moulircm) reported@JioCare I have recharged Rs.103/- on 8th May,2026, one day prior to due date, which is available in the recharge history of my app. But your App shows my account as inactive. Sent several mails to customer care and appellate authority. No action to make my account operable so far.
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aaryan (@aaryan1453371) reported@JioCare have paid twice till now and since my wifi data is exhausted im not able to contact the support since its been cut of until i recharge and i did pay again but it again went to my wallet instead of updating my wallet i tried whatsapp chat,email, website, calls i cannot do anythin
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Raghav (@Raghavarajaram7) reported@JioCare hi I am facing internet issue since a week can you send any field engineer to fix it