Reliance Jio outages and service status in Sūrappattu, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sūrappattu, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 19, 3:23 PM GMT+5:30.
- Internet (59%)
- Wi-fi (23%)
- Phone (18%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sūrappattu, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sūrappattu, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sūrappattu, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Phone | 19 hours ago |
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Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Internet | 8 days ago |
|
Chennai
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sūrappattu, Tamil Nadu
Latest outage, problems and issue reports in Sūrappattu and nearby locations:
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venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu@JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit
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திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu@JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu@JioCare how to cancel existing jio fiber connection?
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu@reliancejio very very poor network in my location
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Dr.Vinothkumar (@VinothkaviDr) reported from Chennai, Tamil Nadu@reliancejio jio fibrenet very worst connection
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu@JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
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@im_manoj (@im_mano12) reported from Chennai, Tamil NaduWhen spoke to amazon prime customer care, they clearly stated the plan was effective from 1st Dec 2021 to 1st Dec 2022 which completes 12 month/ one year subscription. Why @JioCare @JioFiberChennai is cheating customers continusoly in the name of benefits? #JioFiber #Jio
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mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu@JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Tanmay Saukur 🇮🇳 (@TSaukur) reportedDear @JioCare @reliancejio today's whole day went without wifi/network down. Our neighbours are also facing the same issue. Probably I'm facing this issue of network down like for the 6-7th time since 2025. Im fed up of this & keeps other work pending. Please resolve it soon!
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Deepak Khandelwal (@deepak19942001) reported@JioCare Sent you my jio number in private messages. I have also mailed the issue
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Manikanth (@ManikanthRock) reported@JioCare What a great service till now it's not resolved
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Prashant H Jha (@PrashaantJha) reported@JioCare what a horrible customer service! My work is based on Internet service and I it stopped working. But no ways to contact the customer support to speak to a real person and the automation just scheduled for next day. Would you pay for the losses I will incur till tomorrow?
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Ankit (@Ankit47515467) reported@JioCare I made a recharge of ₹3599 on 18 April 2026 via Jio Wallet, but the recharge is not reflected on my Airtel number. Payment is successful but recharge not done yet. Transaction ID: 801321491140 Please check and resolve this issue as soon as possible.
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vibhorgupta (@vibhorgupta2001) reported@JioCare My immediate neighbour was having proper connectivity n his tv was working fine, how come only my connection had issue?
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Nikhil Attri (@iamnikhilattri) reportedIt’s been 5-6 months since I ported out my number XXXX from Jio, and my security deposit is STILL not refunded. Repeated follow-ups, zero resolution. Is this how customer money is handled? @JioCare @reliancejio please process my refund immediately. #Jio #CustomerRights #TRAI
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Irfan (@irfankhan551) reported@JioCare @reliancejio I have not yet to received any resolution to my issue . Pls fix my issue
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Preetu Sachan (@preetu2611) reported@JioCare Everytime iam getting a copy pasted answer. I need resolution not sms nothing
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Vijay Thorat (@vijay_thoratt) reportedIt’s been almost 1.5–2 months now. I’ve already made the payment twice, and both times it got refunded. No updates, no support, no response to emails. @JioCare @reliancejio