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Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Mumbai Suburban District, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 11, 9:28 PM GMT+5:30.
  • 65% Internet (65%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Thāne, Mumbai Suburban, Dombivli, and Kalyān.

CityProblem TypeReport Time
Mumbai Internet 4 hours ago
Mumbai Phone 7 hours ago
Mumbai Wi-fi 8 hours ago
Mumbai Internet 11 hours ago
Mumbai Internet 1 day ago
Mumbai Phone 1 day ago

Nearby cities with recent reports

Mumbai

55 recent signals

4 hours ago
Thāne

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • sheldondsouza38
    Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra

    @airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • modynishant
    Nishant Mody (@modynishant) reported from Mumbai Suburban, Maharashtra

    Dear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.

  • WhistleBlower_H
    Whistleblower-सिटी बजाओ📢 (@WhistleBlower_H) reported from Yashodham, Maharashtra

    Jio 5g Service Net...Hahahaha. It seems to run at a speed of 2G. 5G Internet service is still not available in cities like Mumbai Metropolitan. Ambani company is fooling all Indians. @reliancejio @JioCare @TRAI

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • nikhilRC
    nikhilRC (@nikhilRC) reported from Yashodham, Maharashtra

    @JioCare @reliancejio I own a jio fiber conctn, last date to pay bill was 10 April, today mor I see the servics are suspendd. There can b sme issue, may b sme family emergncy tht someone was not able 2 pay the bill, wht is the logic in suspendng service in 2 days post due date

  • shuks1986
    ajay (@shuks1986) reported from Yashodham, Maharashtra

    @JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago

  • a_r_momin
    Abdul Rehman (@a_r_momin) reported from Khoni, Maharashtra

    @reliancejio @JioCare please make network connection stable in bhiwandi. pincode 421302. I'm feeling fool after arecharging with full year plan.

  • miteshsaraf78
    Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡

  • yogesh_tadge
    Yogesh Tadge (@yogesh_tadge) reported from Mumbai Suburban, Maharashtra

    @JioCare need to connect to customer care

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mahape, Maharashtra

    Intermittently internet isn’t working @JioCare @JioFiberVoice You guys did some maintenance and screwed internet stability in my area!

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare one thing is for sure will never port to @reliancejio as their executive couldn't call in more than 5 days. It's their 5g service

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • maggisur13
    Meghana (@maggisur13) reported

    @JioCare I hope you’re doing well bcoz my home Internet has been out of service from past 5 days. When do you think it will get reinstate?. Don’t overlook this complaint and do a good job. Done with your negligence in responding to our issue.

  • reyanlari
    Raiyan (@reyanlari) reported

    @JioCare @JioCare worst service you are giving Give me your customer care number I need to talk to them

  • rkd_97
    Rushabh Doshi (@rkd_97) reported

    My internet's been out for three days, and the engineer keeps rescheduling. No one's given me an update, just that it'll be fixed ASAP and it's a priority. 72 hours and still nothing @JioCare if this is ther service then i need a refund

  • Tonysr3K
    TonySrk (@Tonysr3K) reported

    @JioCare @reliancejio I also contacted customer support, but instead of resolving the issue, I was simply asked to reschedule the service slot. This is unacceptable and has caused significant inconvenience.

  • Jaykaul
    Brig. Jay Kaul , Veteran (@Jaykaul) reported

    @JioCare Your WiFi mobile services are in pits In Shimla and in Sector 37 in Noida. I have paid for 5 G services and can't even make payments through Paytm. A very sad experience. I have repeatedly said so in the past but no resolution of my complaint.

  • khyati_gautam
    Khyati (@khyati_gautam) reported

    @JioCare i booked a Jio Fiber installation. This morning KYC was done and approved. And till now, nobody has come for the installation. On top of that, your customer care system sucks. I’ve paid in full and i deserve to know what’s the status of your service. Please respond.

  • Azhxr_khan
    Azhar khan (@Azhxr_khan) reported

    @reliancejio It has been two days since I submitted the form for JioAirFiber installation in Handwara, Kashmir, and I still haven’t received any update. Please confirm clearly will you install the connection or should I go with another service provider?

  • bababhartihind
    baba bharti (@bababhartihind) reported

    @JioCare Fibre ID? Your AI sucks. Read again, I was trying to get your jio Air fiber,but your APP and your AI sucks.your customer care is as useless as your network here.

  • TalwarDheeraj
    Dheeraj Talwar (@TalwarDheeraj) reported

    @prakharashukla @JioCare What’s even more frustrating is that they’re now claiming the visit couldn’t happen due to “extreme weather conditions” in my area. I’ve repeatedly raised this with customer care, but the response is almost comical: “Please be patient, engineer apne aap visit kar lega.” .

  • naresh_kaushk
    Naresh (@naresh_kaushk) reported

    @JioCare @JioSupport @reliancejio Extremely frustrated with constant network disconnections on my JIO Fibre connection for the past month. Multiple calls to customer care, zero resolution. Just vague promises and device restarts. Unacceptable service for a regular customer