Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 21, 9:03 PM GMT+5:30.
- Internet (55%)
- Phone (18%)
- Wi-fi (13%)
- Total Blackout (10%)
- E-mail (5%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mumbai Suburban District, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban District, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Dombivli, Airoli, Mumbai Suburban, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
1 hour ago | |
|
Mumbai
|
Internet | 8 hours ago |
|
Mumbai
|
Total Blackout | 9 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Total Blackout | 2 days ago |
|
Mumbai
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:
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Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra@JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.
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Nirmalya Biswas (@BiswasNirmalya) reported from Mumbai Suburban, Maharashtra@JioCare is there some issue with vowifi in jiofiber? Please clarify! Or is it related to jio sim?
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ajay (@shuks1986) reported from Yashodham, Maharashtra@JioCare @TRAI having problems in voice call Too much disturbance with jio network i just got back to jio from Airtel but same problem with the same number
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Anil Menon (@anil_anilmenon) reported from Yashodham, Maharashtra@JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm
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Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra@JioCare No one has called me no technician has visited and issue is resolved wow you guys are amazing all companies should learn this skill from you without calling/visiting customer and addressing their concerns to resolve issues!
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Dr. Ashish S. Hattangdi (Ph.D) (@ashishhattangdi) reported from Yashodham, Maharashtra@JioCare i wanted to Port our family numbers from prepaid to postpaid family plan. No response from website etc. Pls help
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Nishant Mody (@modynishant) reported from Mumbai Suburban, MaharashtraDear @reliancejio we just bought a new jio sim and it’s showing enter network unlock code. We only have 3 attempts left. Kindly guide.
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Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra@JioCare I want to port my no to onther service provider. Your complaints number 198 not working. Your customer support worst on Twitter too.
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Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra@reliancejio @JioCare You only hire Telecallers, Artificial intellect, but you don't have enough tower and service engineer to check the network compatibility.. it's daily pain ! Our day start with frustration. We are planning to go in consumer court @jagograhakjago
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Mitesh Saraf (@miteshsaraf78) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Hey when is #Mumbai getting #5G really sick of this useless currant network 😡
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Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra@JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?
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vishnu agarwal (@agarwalvishnu) reported from Mumbai Suburban, Maharashtra@JioCare No solution to my complaint yet...
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its me PANKAJ (@sandandstories) reported from Yashodham, MaharashtraI always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra@JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service
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Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra@JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.
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Vinod Yadav (@vsy135) reported from Mumbai Suburban, MaharashtraPathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"
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gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra@reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage
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Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio
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Volney Myron (@volneymyron) reported from Yashodham, MaharashtraThe worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Naresh Kankaria (@NareshKankaria) reportedDear @JioCare i have sent a mail to the TRAI department, CC to APPELLATE TN DEPARTMENT And got address to send a legal notice Regarding Refund of my annual package I have also sent you a proof pls check your DM My internet services are down since April 13 2026
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BHARATH 🇮🇳 (@BarathClash619) reported@JioCare @JioCare This is a final escalation. No resolution despite repeated complaints on my Jio Fiber connection. I want immediate disconnection & device pickup within 48 hrs. Request ID:SR000033JDEP +91-4435698637 If not resolved, I will escalate to consumer forum & authorities.
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Responsible Citizen (@wkunal97) reported@JioCare the amount with interest because I am going to raise a complaint in consumer court. @_MukeshAmbani @TRAI
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• रवि प्रकाश (@imravisen) reported@JioCare No one to listen customer even government not provider , where is people go recharge plan getting higher every month
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Shiva (@Shiva03098548) reportedFaridabad. Took 100 Mbps plan but getting only 8–10 Mbps since last 1 week. Complaint raised 5 days ago but no technician visit, no resolution. Installer not responding. Feeling stuck after taking Jio. Request ID: SR000033UZZL Mobile: 9540996304 @JioCare
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Sushant 🧪 (@srkofmadras) reportedHi @reliancejio @JioCare can you please help me with customer care number to talk to people? I have been trying 198 and 199 and they’re simply repeating the same thing again and again without giving me an option to talk to customer care executive! Trying for the past 30 minutes
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SherHiKehDe🇮🇳 (@SabMohMaya01) reported@JioCare I have cancelled the jio service
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Paresh (@Chalbhaag) reported@JioCare Visited, 2 stores in nearby area as number owner is bed ridden and no support by store to come at home to do kyc. Even visted a main service center but they too unable to help
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Player No.45 (@bR045S) reportedAfter 6PM what is happening to your network? @JioCare . Such a worst experience post 6pm. Nothing working (Whatapp,Insta,X) . The network speed becomes under 10 Kb/s.
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Narayanan Nagarajan (@Narayananjoseph) reported@JioCare @JioCare Jio AirFiber outage in Barauli Ahir, Agra for 5 days. Only IVR says “area is affected” no resolution or ETA. Work stopped due to service failure. Complaint escalated to nodal. Restore now or escalating to TRAI & consumer forum. #Jio #AirFiber #Agra