1. Home
  2. Companies
  3. Reliance Jio
  4. Mumbai Suburban District
Reliance Jio

Reliance Jio outages and service status in Mumbai Suburban District, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Mumbai Suburban District, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 21, 1:13 PM GMT+5:30.
  • 66% Internet (66%)
  • 11% Wi-fi (11%)
  • 9% Phone (9%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mumbai Suburban District, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mumbai Suburban District, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai Suburban District, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, Kalyān, and Thāne.

CityProblem TypeReport Time
Mumbai E-mail 1 hour ago
Mumbai Internet 16 hours ago
Mumbai Internet 16 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago
Mumbai Phone 2 days ago

Nearby cities with recent reports

Mumbai

14 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mumbai Suburban District, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban District and nearby locations:

  • JagtianiShekhar
    CJ (@JagtianiShekhar) reported from Yashodham, Maharashtra

    @reliancejio @JioCare WIFi issue since yesterday and completely down since yesterday night. Please resolve immediately, thanks.

  • nlgogri
    NLG (@nlgogri) reported from Yashodham, Maharashtra

    @JioCinema app is not smooth at all. While watching highlights if you press back 10 second button then video freezes and commentary runs. Very pathetic experience @BCCI of watching ipl this year. Hope you address this issue at earliest @reliancejio

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • snair700
    Sethu Nair (@snair700) reported from Mumbai Suburban, Maharashtra

    @JioCare What a ****** network. When your recharge expires all network go slow specially the data network.

  • khushijain_2
    khushi Jain (@khushijain_2) reported from Bhiwandi, Maharashtra

    @JioCare There's no network in my phone

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • CAMANDO007
    Shashikant Pandey #CRPF (@CAMANDO007) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Do we have any network issue at Vakola Datta Mandir Dmello Comp. Last few days network and calling capacity of Jio getting worst. Could you pleas make some alternate arrangements or let know to port out if you not able to provide solutions.

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Internet not working for landline number +91-22-31811638 please help

  • vsy135
    Vinod Yadav (@vsy135) reported from Mumbai Suburban, Maharashtra

    Pathetic service from @JioCare . Went to kanjur jio office (near huma cinema) to get my father's sim changed as existing one was corrupted. Everyone in that lane had electricity except jio store. Jio representative said "meter had been cut down as electricity bill is not paid"

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare This is NOT a one off occasion, I have been going through call drop, call not connecting issues and general network issues since more than a month now at both my residence as well as work location.

  • gunjankhatrii
    gunjan khatri (@gunjankhatrii) reported from Mahape, Maharashtra

    @reliancejio @JioCare @_MukeshAmbani I am trying to order jio fiber box from last 15 days raised ticket also but i am told no stocks ..wanted to know if I can get the fiber setop box ..as never tght this item also will have shortage

  • ArshadArch
    Malik Arshad (@ArshadArch) reported from Mumbai Suburban, Maharashtra

    @JioCare Keep on working you have time till 31st Dec 2023 to call a customer who wanted to port in JIO and this is what @reliancejio calls 5G service

  • piyushpras
    Pc (@piyushpras) reported from Bhiwandi, Maharashtra

    @reliancejio unable to connect to internet by mobile data since 3 hours despite of active plan please help, not even able to make and receive calls. Location shivaji chowk, Bhiwandi 421302 Maharashtra

  • TheVinodNair
    Vinod Nair (@TheVinodNair) reported from Mumbai Suburban, Maharashtra

    @JioCare Everytime I am given this same vague replies and no concrete resolution. Huge mistake that I ported out from Airtel to Jio for such sub standard network and more so for such pathetic service experience as no one in Jio ever listens. Such arrogance

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare And once again the wifi has been down since last evening 9pm and not working yet after 12 hrs. Pls escalate this complaint. I don't want ur standard reply.

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • krish30777
    K.G.Nair (@krish30777) reported from Mumbai Suburban, Maharashtra

    @JioCare Since We are paying for 28 days why Team Jio's auto generated voice message hearing again and again... Such nasty experience with Jio. I know my recharge day... Pls stop this non sense or else I'll port to some other service. My Jio no. 8369338628

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ravi_kumar_1986
    Ravi kumar (@ravi_kumar_1986) reported

    @JioCare I am not going to use your Jio service any more now in future , even family members or known person.

  • ArunManicka
    Arun Manicka S (@ArunManicka) reported

    @JioCare 4 days since I requested cancellation. Still no Disconnection SR or pickup scheduled for Account 410602490539. You took ₹1060.82 on 14-Jul, service died on 15-Jul (SR00003BPF29). Stop stalling on "Browsing Issue" tickets. Close account & refund ₹1060.82 now.

  • ryogi121
    Rahul (@ryogi121) reported

    @JioCare But that service request was closed without restoring my connection. Now, on call, I am being told that the payment I made was actually adjusted against an old due and that my account was blocked because of non-payment.3/4

  • anil91jul
    @nil_mw (@anil91jul) reported

    @JioCare my network suddenly stopped & no Internet is working. Number : 9372763293

  • Abhishe91521580
    Abhishek Chauhan (@Abhishe91521580) reported

    @jio @reliancejio Net not working showing LTE Worst service

  • Soumyadip622
    Soumyadip Ghosh (@Soumyadip622) reported

    @JioCare WORST SERVICE JIOFIBER IN OUR ARE 713408 KINDLY TAKE ACTION TO SMOOTH NETWORK IN OUR AREA.

  • fca_AaditYa
    Rntx Aditya (@fca_AaditYa) reported

    @JioCare Neegga solve my problem instead of showcasing us computer generated replies 🤬

  • VaishnavAbhiii
    Abhijeet (@VaishnavAbhiii) reported

    @reliancejio @JioCare I’ve complained twice about the poor network, but despite your replies and assurances, nothing has improved. Please stop giving generic responses and take actual technical action. Customers deserve a reliable network, not repeated assurances.

  • ravigadani
    Ravi G (@ravigadani) reported

    @JioCare @reliancejio Update on SR00002NIBD4. After following up rigorously on Social media, Email, and phone calls from a separate mobile number the complaint was resolved today at approximately 2pm. But the relief didn't last long. Some final repairs were done by a separate engineer at about 7pm, and once he left the blinking red light is back!!!! NO INTERNET!!! So in last 3 days, I had internet for few hours!! like instalments! I call up the cost care again, and as is expected of JIO, they won't let met talk to a human, and they generated another Service request on their own!!! At this point I have no idea, who to contact, this is truly frustrating. New Service request no. is SR00003EN6MR If anyone is listening from JIO, please respond.

  • iRajaPower
    RaJa PoWeR (@iRajaPower) reported

    Worst service ever for #Jiofiber Extremely poor service from Wi-Fi down for 3 days (Ticket #SR00003EGH8H ). Daily promises of technician visits keep getting rescheduled with zero no-shows, and customer support is unreachable. Need an urgent resolution today.@JioCare