Spectra outages and service status in Mumbai Suburban, Maharashtra

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

• 
  Manmohan Mehta (@Mannaboutown) reported 56 minutes ago from Mumbai Suburban, Maharashtra

  @OnSpectra Guys it's really shameful that though I have paid till d end of d month but as soon as I informed you that I would not be renewing your services , you have immediately taken steps to bring my network to a halt ! I didn't even expect you to refund my money once I shift

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chandan Mukherjee (@ChandanMasai) reported 7 minutes ago

  @onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.

• 
  Abhishek Gupta (@abhishek6801) reported 7 minutes ago

  @OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia

• 
  abhishek bhasin (@Abhishek5133) reported 10 minutes ago

  @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Aditya tyagi (@Adityatyagi15) reported 10 minutes ago

  @OnSpectra Our internet has been down for several days despite repeated complaints. There’s been no response, and the installer(Sanjeev) is also unresponsive. This is unacceptable and is affecting our work.

• 
  प्रतीक || prateek (@gulati_prateek) reported 11 minutes ago

  @OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!

• 
  Dj Haulix (@amritbaruah18) reported 12 minutes ago

  @OnSpectra Your after sale service is terrible. You only just care about increasing the sales, don’t give a Dammm about your customer’s problem.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 15 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Priyank Jain (@CEOBinarysoft) reported 18 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  amit khare (@amitkha26204585) reported 18 minutes ago

  @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

• 
  Pradeep Gupta (@pradeepgupta102) reported 21 minutes ago

  @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution