Spectra outages and service status in Mumbai Suburban, Maharashtra

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

• 
  Manmohan Mehta (@Mannaboutown) reported 33 minutes ago from Mumbai Suburban, Maharashtra

  @OnSpectra Guys it's really shameful that though I have paid till d end of d month but as soon as I informed you that I would not be renewing your services , you have immediately taken steps to bring my network to a halt ! I didn't even expect you to refund my money once I shift

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivek E A (@Vivekea1) reported 2 minutes ago

  @OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR

• 
  Shubhchintak (@Shubhchintak18) reported 4 minutes ago

  I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA

• 
  Shishir Agrahari (@shishiragrahari) reported 6 minutes ago

  @OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra

• 
  Sandeep (@Sandeep12710294) reported 10 minutes ago

  @OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 10 minutes ago

  Hi @OnSpectra @Spectre_net I have been raising solution request that my internet is down since 1pm IST today with complaint no - SR23043831986 and SR23033807547 and the issue has not been resolved in 7.5 hours and original estimated time was 4 hours #internetdown

• 
  prashant (@suman1980met) reported 16 minutes ago

  @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service CRN 2323135And Sales person Mr Shariff told me he can't install today...need one more day time...or else we can process the refund

• 
  Abhishek Das (@abhidauly) reported 20 minutes ago

  @OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this

• 
  Anay Rai (@anay9213) reported 20 minutes ago

  @OnSpectra can u check pls without resolving marked resolve SR no SR22073512054. Really very frustrating service offered by spectra,

• 
  Priyank Jain (@CEOBinarysoft) reported 24 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  PRITAM (@PRITAMlucky03) reported 26 minutes ago

  @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.