Spectra Outage Report in Bengaluru, Bangalore Urban, State of Karnataka
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Bengaluru, State of Karnataka
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Bengaluru and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Wi-fi (40%)
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E-mail (20%)
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Internet (20%)
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Total Blackout (20%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Spectra Issues Reports Near Bengaluru, State of Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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cricket-fan
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectraCare @OnSpectra customer care is not reachable since morning, call getting disconnected, what's going, my ticket raised since yesterday morning not fixed and been 24 hrs plus , no one responding from your side, what a pathetic experienc, #CustomerExperience @anupam_sriv
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Prateek Varshney
(@adroitandroid) reported
from
PETROL BUNK ORR, State of Karnataka
@rachitkmishra @OnSpectra Wow! I thought it's only in my area! Same here, looking to switch back to Airtel asa end of current cycle. Even more irritating is the SMSes that always keep increasing the ETA of fixes. Broken half the while in Whitefield as well, maybe even more.
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Akash R R Upadhye
(@AkashUpadhye) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectraCare @OnSpectra worst service provider and useless and unprofessional executives irritated
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Nisha Barath
(@Mowgli_Libra23) reported
from
PETROL BUNK ORR, State of Karnataka
@hailschumi @OnSpectra Agree. I was supposed to get a new connection last Saturday and paid up promptly. On Saturday, the team coolly tell me that because I have an existing connection, they cannot install Spectra. Issued a service request, which was marked as completed, tho nothing had been done😡🤬
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cricket-fan
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra @OnSpectraCare Not sure how many times need remind you guys, to clear my doubt but unfortunately connecting to customer service also not gettin confirm ans. 1- As per surrender connection req Requested for final invoice bill till 12 aug date 2- no update so far, req
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Kishore P Reddy
(@kishorepr73) reported
from
PETROL BUNK ORR, State of Karnataka
Don't ever subscribe to @OnSpectra. We made this mistake and today we are suffering due to their poor services.
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Payal Saraf
(@SarafPayal) reported
from
Bengaluru, State of Karnataka
@OnSpectra will my internet resume.. 6 days and still no resolution. Your field team is pathetic. They never bother to come and repair. I have been told, wire is cut but no one to repair it. PEOPLE DONT TAKE SPECTRA. HORRIBLE SERVICE
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Payal Saraf
(@SarafPayal) reported
from
Bengaluru, State of Karnataka
@OnSpectra still no resolution 5 days and still counting Most pathetic service.
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Wanderer@
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectraCare @OnSpectra What 8s the update, I can't see this happening today, now am going to raise a complain in consumer forum portal very soon..you have not updated me as I said if you can't do today - process my refund..you are torturing customer mentally....
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C.h.ii.r.a.g ♥{♪}'
(@Rass_Malaaiii) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra Worst ever Internet Service provider. very Rude customer support. impotent Service provide. Never Use spectra
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Pathak
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra @OnSpectraCare @anupam_sriv Hope you understand customer frustration here...when your team is just playing tennis ball game...if the set up is not ready why you are taking connection request..there r other vendor who provide it in hrs... pathetic state of service...
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boopesh
(@tboopesh) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra @OnSpectraCare @uditm @OnSpectra @OnSpectraCare I faced similar issue many times in the past and facing now. No information about the actual issue and always resolution deadline not met. It leads either loss in my work or more cost for alternate arrangement. No where near to best experience ..
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Shiva Chetan.K.S
(@shivachetanks) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra one of the worst customer support. Requested for deactivation 30 days back. No one is responded till now ! Customer care tells we will update back and give a call. No one cares.
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cricket-fan
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra raised SR for plan change but still invoice generated on older plan pls help..
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Pathak
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@anupam_sriv @OnSpectra Hi Anupam please help sort this issue, really juggling with your team, such a poor customer service, after paying the money feel like customer was used for just booking connection and no service after that... installation not done...
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cricket-fan
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra @OnSpectraCare Team my issue not fixed till now, I hope you will sort this today morning, pls prioritise this task due to current situation, #lockdown
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cricket-fan
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra pls help me out with the problem
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Shiva Chetan.K.S
(@shivachetanks) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra Fraud company. Don’t return the money after cancellation. Poor customer support. #Spectra #Fraud Please don’t fall to their trap.
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cricket-fan
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectraCare @OnSpectra Pls help fix internet down since yesterday....24 hrs now, message was given that it should be fixed as of afternoon 2 pm 13 March but didn't yet ..
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Payal Saraf
(@SarafPayal) reported
from
Bengaluru, State of Karnataka
@OnSpectra most horrible service. Don’t take even if they give it for free. With WFH all service providers are going all out to help and they are not bothered even after 5 days of calls. They buy time with 24hrs resolution X 5 days. Imagine.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Prateek Srivastava
(@Prateeksgsits) reported
@OnSpectra you guys fail to fix issues , charge on higher side and take prepaid charges . Your customer representative don't call back and on prepaid connection you want 15 days of notice period for disconnection ??
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Svattam
(@supreethvattam) reported
@OnSpectra internet down from last night, no response yet.. please refund the amount back to me
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mohan raj
(@mhnraj410) reported
@OnSpectra I have already requested for disconnection of services with you guys. I have also denied for change in ownership. I just want my services to be cancelled. I can’t keep responding to 100s of your calls. Can you cancel my services for gods sake.
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Abrar
(@untoo_abrar) reported
@JioCare this is ridiculous now again ur technician came and reset my router and then said the same verbiage, is this the way its going to be and not getting any solution, then I should properly switch to other network. #JioSucks #scammers Hey @airtelindia @OnSpectra.
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CoNnEcTd
(@Connectd_India) reported
After facing endless problem for last 2 weeks and making god knows how many complaints, Our issue is still not resolved. @OnSpectra, we would like discontinue our connection. Please explain the process to do so.
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Mudit Sinha
(@mdtsinha) reported
@OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.
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Shivam Chopra
(@ShivamC70958059) reported
Switching my isp from @Airtel_Presence @airtelindia to @OnSpectra because of 130 ping on fortnite tried calling, put 8 requests leading to there technician saying bhaiya kuch nahi karsakte aap isp change Kara do. Customer service so bad even after being a customer for 16 years
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Saurabh Jain
(@Saurabh09570504) reported
@OnSpectra Fraud company. Raised multiple complaints but didn’t get response from team & to my surprise marking complaints as solved & stating that customer is not picking technician’s calls since days. You guys should be gutted and close down your company. #CustomerService
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Tanveer Masood
(@tanveer2412) reported
Your rep called. Had no clue about issue. Had to explain the issue again. Asked me to wait 7 days without giving any update. Your sales person promised connection in 2 days. No update yet. Please refund my money @jagograhakjago @OnSpectra
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Sundar Subramanian
(@sundarsubr) reported
@OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.