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Vodafone Idea (Vi)

Vodafone Idea (Vi) outages and service status in New Alipore, West Bengal

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around New Alipore, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Apr 10, 8:26 PM GMT+5:30.
  • 42% Internet (42%)
  • 33% Total Blackout (33%)
  • 25% Phone (25%)

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in New Alipore, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in New Alipore, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Alipore, West Bengal

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 2 days ago
Kolkata Internet 4 days ago
Kolkata Phone 4 days ago
Kolkata Phone 8 days ago
Kolkata Internet 9 days ago
Kolkata Total Blackout 11 days ago

Nearby cities with recent reports

Kolkata

3 recent signals

2 days ago

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near New Alipore, West Bengal

Latest outage, problems and issue reports in New Alipore and nearby locations:

  • RanjitR34961798
    Ranjit Rajak (@RanjitR34961798) reported from Kolkata, West Bengal

    @ViCustomerCare Waiting for all most 9 hrs from morning 9 am to 6 pm evening and at the end customer receiving feedback the representative will not be able to come.

  • BkS010p
    Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @VodafoneIN What is wromg with vodafone why the outgoing calls are not getting connected to BSNL network ???

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone idea has only one response- We don't want to lose you. They're cheating customers and denying basic help. They have scrapped all basic plans. Does everyone needs data and SMS? Nothing for old people who only need talk time. Disgusting. Shame on you.

  • kamaranjnu
    Dr. Kamaran M K Mondal (@kamaranjnu) reported from Kolkata, West Bengal

    @ViCustomerCare worst service. Call me and check how many times call drops in a minute.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare VI customer care doesn't help their customers. This degradation was bound to happen when Idea became Vodafone Idea. Everything is money, without any human emotions.

  • BkS010p
    Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @VodafoneIN I am unable to make calls from 7673019697 & 9570447827 to other network please resolve the issue for both the numbers asap.

  • sayan_dey
    Sayan Dey (@sayan_dey) reported from Pānchuria, West Bengal

    @ViCustomerCare I am facing a repeated issue while trying to access a selected few sites/apps from vi network, which are not opening. Please note that these apps are working fine on other networks. Could you please check this ASAP, as it is hampering my work?

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare We talk about so many things but the basic concern is that Indian companies cheat customers and they take advantage of the Indian consumer laws. Their excuse is that company policies don't allow them to refund customer's money, even when no service was provided.

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Hāora, West Bengal

    @ViCustomerCare @TRAI @MIB_India What is the Minimum recharge plan for VI to send Outgoing SMS? By 99 plan are you allowing customer to send sms? According to #TRAI rule all company have min rech plan. VI charged high with low network quality. Need monitoring. #VIpricehike

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare I don't understand what law and order we have. If a customer has paid money for some service and the service is not restored, the money won't be returned? Not acceptable

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea has no right to cheat customers and deny basic human rights. VI is not returning the money which I had paid for getting a service which was not given to me. My crusade for justice will continue forever. Don't think that I will remain silent.

  • JayantaMukhopa1
    Jayanta Mukhopadhyay (@JayantaMukhopa1) reported from Kolkata, West Bengal

    @ViCustomerCare unable to change plan, send email. Standard response. Tired of visiting VI shop in pandemic. All documents provided in 2015 have automatically got reversed putting me back to a corporate plan under a company that closed down 5years back.

  • abhishekjjwala
    abhishek (@abhishekjjwala) reported from Kolkata, West Bengal

    @ViCustomerCare Complaing for Network issue in my locality for last 6 month and Vodafoneidea is calling me for Adding One more Number in Family Plan.. First give proper service in current connection, then call for additional connection.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.

  • Soumalyaroy25
    Soumalya Roy (@Soumalyaroy25) reported from Kolkata, West Bengal

    @ViCustomerCare I have already raised a complain previously, but still facing the same network error, network issue. I had already recharged for 1 yr, I'm srry that I have to port my connection. 15 yrs, that im using hutch then vodafone.

  • RAJIBGH38
    Rajib Ghosh (@RAJIBGH38) reported from Kolkata, West Bengal

    @ViCustomerCare Hi Guys!See the brilliant Network team of VI’s knowledge who is saying an iphone is problematic which works under every VI 4G TOWER OF KOLKATA except the tower of my home address. A problematic phone will not work under any sim and tower

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • Soumalyaroy25
    Soumalya Roy (@Soumalyaroy25) reported from Kolkata, West Bengal

    @ViCustomerCare its 15 yrs now, that i'm using Vodafone. Was hvng strng faith and trust wid vi but day by after the tower service is getting worst. I'm just skeptic aboit breaking relationship over here. But with the strong adore for vi, i'm still hoping to get a good network.

  • nataliepote
    Natalie Pote (@nataliepote) reported from Kolkata, West Bengal

    @ViCustomerCare and @ubersupport13 are competing for the worst customer care position in the market. I’ve spoken to VI customer care executives probably more than I speak with my mum (because of the bad network)…and yet!!! Need to change my service provider. Any suggestions?

  • ritorbandco
    Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal

    @ViCustomerCare for the last few days 4gb/day finishing by afternoon while it used to last a whole day previously. Any problem with the network?

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • WAJIDIT1230
    wajid mohammad (@WAJIDIT1230) reported

    @ViCustomerCare Hello @ViCustomerCare is there any update ont issue?

  • dansali2003
    Ali (@dansali2003) reported

    @ViCustomerCare Been reporting mobile internet issues since December and now it’s April — ZERO resolution from . You’ve made me run from pillar to post. Every time a new agent calls asking why I raised a port-out request — do you people NOT read case history or notes?

  • zey2012
    Shiraz Shamsi (@zey2012) reported

    @ViCustomerCare I'm trying to send a DM, but it's not working

  • ravikumartne
    Ravi Kumar T (@ravikumartne) reported

    @iSatishAgarwal Yes. We have even worst customer care @ViCustomerCare You can’t ever try to beat them.

  • yogssgattani07
    Yogesh Gattani (@yogssgattani07) reported

    .Despite paying regularly for your services, the network performance is pathetic. Kindly resolve this issue immediately or I will be forced to switch to another provider. #Vi #NetworkIssue #PoorService @vodafoneIN_Fdtn @ViCustomerCare

  • jyntmail
    Jayanta Sarkar (@jyntmail) reported

    Very bad network @ViCustomerCare Now I am regretting for my decision to port Vodafone from @Airtel_Presence

  • Threads_pedia
    a (@Threads_pedia) reported

    MNP SIM delivery delayed for days. @ViCustomerCare refusing to lodge a proper complaint and demanding a 72-hour wait just to register the issue. Order ID: DCHD07042623936. @TRAI @DoT_India please investigate this anti-consumer practice

  • vijju30
    vijendhar (@vijju30) reported

    @ViCustomerCare @ViNewsOfficial @anilvarshney3 Entire hyd we are facing the slow network issue with vi from 4 days onwards.

  • JalanYogesh
    Yogesh Jalan (@JalanYogesh) reported

    @ViCustomerCare : Today is 9th day even after multiple follows up via call, email, social, store visit all my issues are still open. Neither my number is linked, nor my plan has been rolled back and a bill has been generated with a plan I didn’t asked for. New Revenue Model?

  • ProbayOfficial
    Probay Official (@ProbayOfficial) reported

    @ViCustomerCare Day 4 *********** a startup- Take a masterclass from Vodafone India DLT Services ( Not Working). Invoices not provided. No Support. Our startup not started due to VI inefficiency. No one listening in VI. Baki Sab Theek Hai