Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in New Alipore, Kolkata, West Bengal

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in New Alipore, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in New Alipore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in New Alipore, Kolkata, West Bengal 03/24/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (17%)

    Phone (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Alipore, Kolkata, West Bengal

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.

Loading map, please wait...
City Problem Type Report Time
IndiaKolkata Internet
IndiaKolkata Total Blackout
IndiaKolkata Phone
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near New Alipore, West Bengal

Latest outage, problems and issue reports in New Alipore and nearby locations:

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare VI customer care doesn't help their customers. This degradation was bound to happen when Idea became Vodafone Idea. Everything is money, without any human emotions.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea, please do some homework. If you really want to provide a resolution to a customer, you can. But the important question is that are you at all interested? Customer satisfaction and service is zero.

  • kaushikbiswas Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    Just after a 365days recharge, me & my friend both started having problems in #Vodafone; connectivity issues & call drops multiple times a day in last 30 days. Whereas, everything is fine in my 2nd #Vi SIM which has a normal 28days data recharge, with talktime! @ViCustomerCare

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea has no right to cheat customers and deny basic human rights. VI is not returning the money which I had paid for getting a service which was not given to me. My crusade for justice will continue forever. Don't think that I will remain silent.

  • sougata_das Sougata Das (@sougata_das) reported from Kolkata, West Bengal

    @ViCustomerCare kindly call to discuss the issue

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.

  • VivekMondal10 Vivek Mondal (@VivekMondal10) reported from Hāora, West Bengal

    @ViCustomerCare vi 4g network is not working properly in my area, pin-711316, It's became very slow. YouTube, Google is not running so slow. I have cleared all browsing data from crome & Google activity but problem is still alive. Please recover the network.

  • arneshrao Arnesh Rao (@arneshrao) reported from Kolkata, West Bengal

    @ViCustomerCare hey Vi. I've had the same issue twice in the last 3 weeks . I've raised a complaint. "Server unreachable" whenever I try to call someone. Could you have a look at please. DM for details

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Thanks Vodafone Idea for not providing any service and not returning my money which I had paid to get service. Unprofessional attitude and zero customer service.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Worst or no customer service. Companies like Vodafone idea who exploit their customers can never survive. Idea was better but it is horrible after takeover by Vodafone.

  • Dipayan90381 Dipayan Das (@Dipayan90381) reported from Kolkata, West Bengal

    @ViCustomerCare Despite the price hike in tariffs, why is the network so horrible? I am facing internet issues with frequent internet disconnection.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Worst service.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone idea has only one response- We don't want to lose you. They're cheating customers and denying basic help. They have scrapped all basic plans. Does everyone needs data and SMS? Nothing for old people who only need talk time. Disgusting. Shame on you.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone idea is going on providing the same copy paste responses by different executives. When you are not providing any resolution and there is no intent of helping, stop your fake meaningless responses.

  • souravsg Sourav Sengupta (@souravsg) reported from Kolkata, West Bengal

    @ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.

  • kaushikbiswas Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    Requesting #Vi #Vodafone @ViCustomerCare to provide standalone "service validity" with data packs; I use 1 Vf SIM exclusively for data, will have to drop it in view of tariff hikes.

  • kaushikbiswas Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    Hi @ViCustomerCare! Regarding my complaint KOL-V00814398259, I have sent a DM, please check & reply.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea has no right to cheat customers and deny the basic ask. You cannot digest my money which I had paid to VI for a service which you didn't give. My crusade will continue forever. Don't underestimate a genuine customer.

  • kamaranjnu Dr. Kamaran M K Mondal (@kamaranjnu) reported from Kolkata, West Bengal

    @ViCustomerCare worst service. Call me and check how many times call drops in a minute.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • maulik_jayswal I for India (@maulik_jayswal) reported

    @ViCustomerCare I changed for yhe bill of 1161...with some additional charges, while in bill its not mentioned. I can't get the portability OTP even Why this...?? U can't provide network charged over ....nd still u can't give permission to change

  • ckalaskar Ray (@ckalaskar) reported

    @ViCustomerCare After almost 15 days, 3 requests, hours chatting with agent, explaining same problem again n again, fraudulent closure of requests, my international roaming still not working. this is how you treat your corporate customer of 10+ years with 3 post paid numbers.

  • vsp54062169 vsp (@vsp54062169) reported

    @ViCustomerCare Overall Vi™ service: 1. Very Poor (Network connectivity & voice quality) all time in city areas of Maharashtra 2. Data getting off during calls 3. Only 100 SMS/Month instead of 100 SMS/Day for Postpaid users 4. Chargeable Caller Tunes & missed call SMS service

  • I_ManojTiwari Manoj kumar tiwari (@I_ManojTiwari) reported

    @ViCustomerCare Why don't you fix your network first..Vi Network is at it's worst even the vi team surrendered to fix the issue

  • sushmanthc sushmanth (@sushmanthc) reported

    @ViCustomerCare @ViCustomerCare any update or help on my issue??

  • Amruta9988 Amruta Patil (@Amruta9988) reported

    @ViCustomerCare Hi, one of your employees cheated me and changed my existing plan to a upgraded billing plan 999 to 1699 at pretext of adding two phone numbers to my existing plan without charge. I would like to know where I can raise a complaint.

  • MansiPare Mansi Pare (@MansiPare) reported

    @ViCustomerCare Worst experience with Vi customer team. I have raised 2 complaints in the past 3 days & all I hear from your team is that “We’re working on it”. The issue is hampering us to make/receive calls! I expected a better treatment than this! Complaint no. 123469186849

  • k_r_gajera2002 Kaushik Gajera (@k_r_gajera2002) reported

    @ViCustomerCare @DoT_India vi wrongly deduct customer balance Without subscribed any service and they are not returning money back

  • Himansh96045708 Himanshu shukla (@Himansh96045708) reported

    @ViCustomerCare @vodafoneIN_Fdtn Wake up VI customer care team....How long will you keep sleeping? Still no response from your department

  • k_r_gajera2002 Kaushik Gajera (@k_r_gajera2002) reported

    @ViCustomerCare again my main balnce deducted What the hell is going on Without subscribed any service Are you mad ?