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Vodafone Idea (Vi)

Vodafone Idea (Vi) outages and service status in New Alipore, West Bengal

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around New Alipore, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 50% Internet (50%)
  • 30% Total Blackout (30%)
  • 20% Phone (20%)

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in New Alipore, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in New Alipore, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 20: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Alipore, West Bengal

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 10 days ago
Kolkata Internet 12 days ago
Kolkata Phone 12 days ago
Kolkata Phone 16 days ago
Kolkata Internet 18 days ago
Kolkata Total Blackout 19 days ago

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near New Alipore, West Bengal

Latest outage, problems and issue reports in New Alipore and nearby locations:

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone idea is going on providing the same copy paste responses by different executives. When you are not providing any resolution and there is no intent of helping, stop your fake meaningless responses.

  • kamaranjnu
    Dr. Kamaran M K Mondal (@kamaranjnu) reported from Kolkata, West Bengal

    @ViCustomerCare Gangulibagan, Kolkata 700047 vodafone net is not working....check and solve the issue.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare The outgoing service of my mom's phone stopped but incoming was active. I had recharged using talk time of INR 50/- Now VI is forcing me to pay for another higher plan to restore the services. Extremely bad customer service.

  • souravsg
    Sourav Sengupta (@souravsg) reported from Kolkata, West Bengal

    @ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Thanks Vodafone Idea for not providing any service and not returning my money which I had paid to get service. Unprofessional attitude and zero customer service.

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Hāora, West Bengal

    @ViCustomerCare @TRAI @MIB_India What is the Minimum recharge plan for VI to send Outgoing SMS? By 99 plan are you allowing customer to send sms? According to #TRAI rule all company have min rech plan. VI charged high with low network quality. Need monitoring. #VIpricehike

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.

  • pronodip97
    Pronodip Chatterjee (@pronodip97) reported from Kolkata, West Bengal

    @ViCustomerCare How much time do you require? It's been long time I have raised the issue. I have payed you and you'll issue the tax invoice. There is no rocket science. Why do you require so much time ?

  • iDipanjan1982
    iDeep (@iDipanjan1982) reported from Pānchuria, West Bengal

    @VodafoneIN One Of My Friends Ported To VF Recently. But She Can’t Set Her Callertune From VI App. It’s Showing “Invalid Number”. Please Help Her

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Worst or no customer service. Companies like Vodafone idea who exploit their customers can never survive. Idea was better but it is horrible after takeover by Vodafone.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • RohitSh28511763
    Rohit Shaw (@RohitSh28511763) reported from Kolkata, West Bengal

    @ViCustomerCare Hallo! At last you guys proofed that vi is a fraud company,they can't took there commitments,no one call me regarding my data balance issue.i raise a complain in consumer forum about your fraud commitment & took money from us without giving facilities.

  • CitizenSudip
    Sudip Kumar Dey (@CitizenSudip) reported from Kolkata, West Bengal

    @VodafoneIN I was assured of a callback on this issue. But nothing has been done. No follow-ups. This will be the last 24 hours I will wait for a callback. Thanks. Regards.

  • livemarketview
    livemarketview (@livemarketview) reported from Kolkata, West Bengal

    @ViCustomerCare Bad experience with Vodafone so request avoid Vodafone

  • CharuGamingYt
    Gaming Queen Charu (@CharuGamingYt) reported from Kolkata, West Bengal

    @ViCustomerCare I have DMed my Vi phn number. Plz fix my problem as soon as possible. Thank you

  • SANTOSH1357911
    SANTOSH13579 (@SANTOSH1357911) reported from Pānchuria, West Bengal

    @ViCustomerCare Concerned raised last week... till date no resolution. It clearly shows your level of customer satisfaction. But raising multiple queries you are simply buying time to add up more delay and irritate your customers paying their hard earned money for your fake monthly postpaid bill

  • samraatsaha
    Samrat Saha (@samraatsaha) reported from Kolkata, West Bengal

    Such waste network today port my mother's number from @Airtel_Presence to @VodafoneIN due to disaster network in my area, and feels i need to change mine postpaid as well

  • Prasun6official
    Prasun Bhattacharjee🇮🇳 (@Prasun6official) reported from Kolkata, West Bengal

    @Airtel_Presence we have two prepaid and one postpaid connection of airtel in our house. Their internet connection is so poor that it's becoming hard to sustain. But my mother has @ViCustomerCare service which is the only stable connection now. Should we leave Airtel?

  • JayantaMukhopa1
    Jayanta Mukhopadhyay (@JayantaMukhopa1) reported from Kolkata, West Bengal

    @ViCustomerCare unable to change plan, send email. Standard response. Tired of visiting VI shop in pandemic. All documents provided in 2015 have automatically got reversed putting me back to a corporate plan under a company that closed down 5years back.

  • Shree100112
    Arun Gupt@ (@Shree100112) reported from Hāora, West Bengal

    It's been almost 3 months and the complain has not yet solved, multiple complains has been given for the 3rd class Volte service given by @ViCustomerCare

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • AtonuK
    Atanu Karmakar (@AtonuK) reported

    @ViCustomerCare check field level. Virtually everything seems normal. The network has dropped so low that the phone is overheating, finally I am forced to use the sim keypad mobile from the smartphone. Nothing else will happen because of you. I've been tricked by your connections.@ViCustomerCare

  • imalwayskhush
    Shital (@imalwayskhush) reported

    @ViCustomerCare still you've called asking same details again which are already shared here. and again disappointed with no resolution for long pending queries.

  • NareshBatra1963
    NARESH BATRA (@NareshBatra1963) reported

    @ViCustomerCare Worst reply ..no issues were there on airtel connection but only VI when confirmed with other people who are using VI found same issue .please confirm are u not able to provide services at Jammu and Kashmir ..but ur reply is window dressing ..

  • AnuragiAmar
    Amar Pandey (@AnuragiAmar) reported

    During the powercut network is being unavailable in the locations. The local handler is not using the generator or other option to run the tower. We are facing No Network every time during the power cut. Look into it @ViCustomerCare

  • PrachiMish73637
    Prachi Mishra (@PrachiMish73637) reported

    @ViCustomerCare VI NETWORK CONNECTION IN MY LOCALITY IS NOT WORKING WE ARE ABLE TO MAKE PHONE CALL BUT DATA NETWORK IS NOT WORKING SINCE 11 APRIL 2026 , ALSO THERE IS NO ONE , WHOM WE CAN CONNECT AND SHARE OUR PROBLEM, THERE IS 199 COUSTOMER CARE NO. BUT IT'S FULLY AUTOMETED. PLS, RECTIFY IT.

  • ROHITGU02642361
    ROHIT GUPTA (@ROHITGU02642361) reported

    @ViCustomerCare your customer care are not able to answer my question such a worst condition to use your network and such a worst answer we get this is the last recharge we have done we will now go for other network whole company employee near about 800 nos

  • themandes1
    Ngulom_karlo (@themandes1) reported

    @ViCustomerCare Hi Vodafone, 11-year-old number (8876615584) now needs KYC but no access to retailer. This number is linked to everything important. Please provide a simple solution. #Vi

  • JeetPur98658648
    Jeet Purohit (@JeetPur98658648) reported

    @ViCustomerCare I've been facing internet slowness issue since past midnight for my no ending 3009. However there has been no sign of improvement please treat this urgent

  • UsmanAkhtarsai1
    Usman Akhtar saifi (@UsmanAkhtarsai1) reported

    @ViCustomerCare I have CM in another phone, the one on which I am having problems.

  • ravikumartne
    Ravi Kumar T (@ravikumartne) reported

    @iSatishAgarwal Yes. We have even worst customer care @ViCustomerCare You can’t ever try to beat them.