Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in New Alipore, Kolkata, West Bengal

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in New Alipore, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in New Alipore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in New Alipore, Kolkata, West Bengal 01/13/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Alipore, Kolkata, West Bengal

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.

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City Problem Type Report Time
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Phone

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near New Alipore, West Bengal

Latest outage, problems and issue reports in New Alipore and nearby locations:

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Worst or no customer service. Companies like Vodafone idea who exploit their customers can never survive. Idea was better but it is horrible after takeover by Vodafone.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare I don't understand what law and order we have. If a customer has paid money for some service and the service is not restored, the money won't be returned? Not acceptable

  • souravsg Sourav Sengupta (@souravsg) reported from Kolkata, West Bengal

    @ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Thanks Vodafone Idea for not providing any service and not returning my money which I had paid to get service. Unprofessional attitude and zero customer service.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare It only hurts the customer. 5 to 6 different Representative has contacted but they are neither restoring my service nor refunding my money which I paid. Cheating of customer can't be accepted.

  • TanmayD56611960 Tanmay Das (@TanmayD56611960) reported from Kolkata, West Bengal

    @ViCustomerCare I have been getting very bad network in vi for some time now. No network or no internet connection. Looking for a solution to the problem. Thanks

  • VivekMondal10 Vivek Mondal (@VivekMondal10) reported from Hāora, West Bengal

    @ViCustomerCare vi 4g network is not working properly in my area, pin-711316, It's became very slow. YouTube, Google is not running so slow. I have cleared all browsing data from crome & Google activity but problem is still alive. Please recover the network.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone idea is going on providing the same copy paste responses by different executives. When you are not providing any resolution and there is no intent of helping, stop your fake meaningless responses.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea, please do some homework. If you really want to provide a resolution to a customer, you can. But the important question is that are you at all interested? Customer satisfaction and service is zero.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare We talk about so many things but the basic concern is that Indian companies cheat customers and they take advantage of the Indian consumer laws. Their excuse is that company policies don't allow them to refund customer's money, even when no service was provided.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare There is no point in sending any direct response. Your people are denying returning my money. When they are not restoring service, they should return my money. The money was given to your company for a service, which you are denying. This is against human ethics.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • arneshrao Arnesh Rao (@arneshrao) reported from Kolkata, West Bengal

    @ViCustomerCare hey Vi. I've had the same issue twice in the last 3 weeks . I've raised a complaint. "Server unreachable" whenever I try to call someone. Could you have a look at please. DM for details

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare I want justice. Vodafone idea should not cheat customers. I have paid my recharge amount. You have not restored my services and not bothered to return my money. I condemn such acts. You are fleecing customers and not providing resolution.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare The outgoing service of my mom's phone stopped but incoming was active. I had recharged using talk time of INR 50/- Now VI is forcing me to pay for another higher plan to restore the services. Extremely bad customer service.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea has no right to cheat customers and deny the basic ask. You cannot digest my money which I had paid to VI for a service which you didn't give. My crusade will continue forever. Don't underestimate a genuine customer.

  • VaskarD38118236 Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare VI customer care doesn't help their customers. This degradation was bound to happen when Idea became Vodafone Idea. Everything is money, without any human emotions.

  • Prasun6official Prasun Bhattacharjee🇮🇳 (@Prasun6official) reported from Kolkata, West Bengal

    @Airtel_Presence we have two prepaid and one postpaid connection of airtel in our house. Their internet connection is so poor that it's becoming hard to sustain. But my mother has @ViCustomerCare service which is the only stable connection now. Should we leave Airtel?

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Priyankmakadiy2 Priyank makadiya (@Priyankmakadiy2) reported

    @VidhuBhushan @ViCustomerCare @VodaIdea_NEWS ******* network connection right now I’m not getting data connection I’m using WiFi and also your customer executive also not pick up the call ******* service seriously 🤬🤬🤬🤬

  • kevin_13o7 Kevin (कैवीन) (@kevin_13o7) reported

    When you're doing a really important work on the internet and your mobile data provider backstabs you believe that it's @ViCustomerCare aka Vodafone Internet Customer care is just useless like their promises 👿 No speed today at all...👿 #Vodafonedown #vodafoneidea

  • ashok4701 ASHOK JHURAWAT (@ashok4701) reported

    @ViCustomerCare Not solve my problem

  • VishalSarawade Vishal Bhanudas sarawade (@VishalSarawade) reported

    @ViCustomerCare I have been annoyed with your service for the last six months, I have been using Idea Network since 2014,

  • Kjpolo0112 Mukesh kothari 🇮🇳 (@Kjpolo0112) reported

    @ViCustomerCare It’s a normal slang, you call it profanity. I’m facing severe network and data issues since almost a week, 98% time there’s no data connectivity. 99% it doesn’t connect to customer care. I’m fed up without internet. Complaint no is RAJ-V00547576694 Rest details On DM.

  • akv_1216 Arun kumar (@akv_1216) reported

    After one week of smooth 4G internet, the VI 4G is again down... Currently using 3G Tired by registering complaints every week. Gonna port my sim after a month when the recharge is over. Don't buy VI it's horrible. @ViCustomerCare

  • shashi0214 sHASHI (@shashi0214) reported

    @ViCustomerCare my phone support VoLET , my phone VoLET is enabled. But not showing VoLET ??

  • gosalajagadeesh gosala jagadeesh (@gosalajagadeesh) reported

    @ViCustomerCare No network in the state of Andhra pradesh. Worst network. Ban vi.

  • itsme_Rituraj Rituraj (@itsme_Rituraj) reported

    @Airtel_Presence My complain has been closed by ur side.but problem is still there.m still facing the network issues..u guys going to fixed it or should I port out Other network work great at my location @ViCustomerCare @JioCare But ur network are pathetic.If I don’t get resolution will port out

  • bhupeshsinha19 Bhupesh Sinha (@bhupeshsinha19) reported

    @ViCustomerCare worst service I am getting from Vi now no network no outgoing & incoming calls and I have paid bill of 1568 Rs. #poorservice