Vodafone Idea (Vi) Outage Report in Sāntrāgāchi, Hāora, West Bengal
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours in Sāntrāgāchi, West Bengal
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Sāntrāgāchi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (59%)
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Total Blackout (19%)
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Phone (18%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Sāntrāgāchi, Hāora, West Bengal
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata |
Internet | |
| Kolkata |
Total Blackout | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet |
Community Discussion
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Vodafone Idea (Vi) Issues Reports Near Sāntrāgāchi, West Bengal
Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:
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Natalie Pote
(@nataliepote) reported
from
Kolkata, West Bengal
@ViCustomerCare and @ubersupport13 are competing for the worst customer care position in the market. I’ve spoken to VI customer care executives probably more than I speak with my mum (because of the bad network)…and yet!!! Need to change my service provider. Any suggestions?
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Gautam Paul
(@gautampaulx) reported
from
Kolkata, West Bengal
@ViCustomerCare Issue is solved
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abhishek
(@abhishekjjwala) reported
from
Kolkata, West Bengal
@ViCustomerCare Already complaining for past 6 month... do some resolutions... nothing will going to be resolved if your representive call and "tell that we understand your problem and our engineers working hard to.resolve the problem" I am hearing this for past 6 month.. High time now.
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Souvik
(@dasgupta_souvik) reported
from
Kolkata, West Bengal
@VodafoneIN When will you guys learn customer service?Ported 2 numbers executives were so prompt at that time. Now once done they are not picking up phone
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S U B H A R A N J A N
(@Subharanjan_) reported
from
Kolkata, West Bengal
Dear @ViCustomerCare Pls be informed that if I get one more unsolicited call from Vi offering me extra sim card or a change of plan, I swear I'll shift to Airtel. Your service is terrible and I'm sticking around only because my relation with Vodafone is beyond plain commercial.
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Param Kalyan
(@kalyanhoga) reported
from
Kolkata, West Bengal
@DoT_India @TRAI After my porting out request from @ViCustomerCare receiving many calls and messages from Vi to cancel req. Few calls from Unknown Numbers also and No Caller ID masking. Is it legal to make calls to customers from Unknown Numbers
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prafulla kumar roy
(@roy_prafulla) reported
from
Kolkata, West Bengal
@ViCustomerCare I purchased dongle postpaid sim from vi store kol-42 now I wanted to discontinue it,emails sent to customer care and CEO on 1st and 2nd August’22 but till results zero,Vi are trying linger so as to collect more money from customers like me aged 71 yrs,harassed
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Anirban Ghosh
(@imanirbanghosh) reported
from
Kolkata, West Bengal
@ViCustomerCare Pooja Madam, my call is not reaching to Vi customer care executive desk. I guess vi block my number. Which is very inappropriate.
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Sagarnil Basu Roy সাগরনীল বসু রায় ساگرنیل بسو را
(@BasuRoySagarnil) reported
from
Kolkata, West Bengal
@ViCustomerCare Replied to Firoz in personal message box, but knowing and accepting you guys will not going to solve the issue, except bothering me asking some silly and redundant queries. Don't call me, send texts please.
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Amit Mukherjee
(@AmitMukherji15) reported
from
Hāora, West Bengal
@TRAI Is DND still effective? Why do I get unwanted calls even after I activate this service? I'm taking @ViCustomerCare Vi’s service! Despite repeated complaints, they did not take any action! @AshwiniVaishnaw
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abhishek
(@abhishekjjwala) reported
from
Kolkata, West Bengal
@ViCustomerCare Complaing for Network issue in my locality for last 6 month and Vodafoneidea is calling me for Adding One more Number in Family Plan.. First give proper service in current connection, then call for additional connection.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ
(@kaushikbiswas) reported
from
Kolkata, West Bengal
@AmitKrSinghUP75 @ViCustomerCare I'm using #Vodafone since 2012, customer care is great in Kolkata circle.
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Souvik Bhattacharya
(@imsouvikb) reported
from
Kolkata, West Bengal
Internet issues again faced now @ViCustomerCare @vodafonein1
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abhishek
(@abhishekjjwala) reported
from
Kolkata, West Bengal
@ViCustomerCare Already complaining for past 6 month,do some resolution nothing will going to be resolved if your representive call & "tell that we understand your problem & our engineers working hard to resolve the problem" I'm hearing this for past 6 month. DO SOME CONCRETE SOLUTIONS
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Pronodip Chatterjee
(@pronodip97) reported
from
Kolkata, West Bengal
@ViCustomerCare How much time do you require? It's been long time I have raised the issue. I have payed you and you'll issue the tax invoice. There is no rocket science. Why do you require so much time ?
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Santanu Kundu(শান্তনু)
(@Sanduk21777174) reported
from
Kolkata, West Bengal
@ViCustomerCare this is shame on u within house or inside office Network is ridiculous, no one able to communicate nor myself. Is this your normal network system? Or your network not so strong to link your subscribers? I am nearer to KOLKATA. Only VI problematic others are OK.
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abhishek
(@abhishekjjwala) reported
from
Kolkata, West Bengal
@ViCustomerCare Already complaining for past 6 month... do some resolutions... nothing will going to be resolved if your representive call and "tell that we understand your problem & our engineers working hard to.resolve the problem" I am hearing this for past 6 month. DO SOME CONCRETE SOLUTIONS
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Sharmistha Ghosh Ray
(@homeandtheheart) reported
from
Kolkata, West Bengal
Between January and today, I have called customer care at least 20 times. Each time I've bn told charges will be reversed but it hasn't been.Nobody has called from @ViCustomerCare but I get sms saying that I did not answer my phone. Fed up of yr cheating and lying malpractices
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Syed Mehtab Hussain
(@syedhussain287) reported
from
Kolkata, West Bengal
Hence, in no time I will be frcd to port to @reliancejio @JioCare @ViCustomerCare #airtel #network #issue
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Francis Avishek Roy
(@FrancisAvishek) reported
from
Hāora, West Bengal
@ViCustomerCare @TRAI @MIB_India What is the Minimum recharge plan for VI to send Outgoing SMS? By 99 plan are you allowing customer to send sms? According to #TRAI rule all company have min rech plan. VI charged high with low network quality. Need monitoring. #VIpricehike
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Fayez Ameer
(@fayezameerk) reported
I had ported to @ViCustomerCare, three days back, I was getting incoming call only from few numbers. Others are telling, when they call to my number it is telling, this number is not in use. I had raised this complaint 2 tims, they msged me it is resolved, but it hasn't resolved.
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aDíl
(@a3_adil) reported
@ViCustomerCare AS I TWEETED U MANY TIMES regarding my new (i.e 6th connection of family) order DCHD20102159713, BUT U people (Vi team) Never gave me the proper Responce in a week days & bcz of You Vi TEAM, one of my number is just going to PORT OUT. note that u r loosing vip custmr80088262XX💔
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pradamini kumari
(@PradaminiKumari) reported
@ViCustomerCare I am not receiving any network since 3 hours now. I am not in a jungle so whats the problem?
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Dharmbir Rajbhar (धरम बाबू)
(@VeerRajbhar7) reported
@ViCustomerCare BSDK people call your customer care center So say welcome to Ookla's Best Network. And your network is not of two penny..!! When brother-in-law can't give the right network, why don't they close their shop?
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PD 🇮🇳
(@dabir) reported
@ViCustomerCare Update: I am porting my numbers out of VI network.
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Kritika Singh
(@Kritika_S8) reported
My mobile internet is down since yesterday afternoon. I have raised my complaint twice with the customer care. Issue still not resolved. My work is getting hampered. I don't wish to have this experience. Why so much delay in entertaining ur customer complaints' @ViCustomerCare
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Møñîsh Kümár
(@monishkumar08) reported
@ViCustomerCare @DoT_India bought new VI sim everything was ok untill it was delivered, but now it shows KYC failed .Also I am trying to reach out customer care,Worst customer provider in India frustrated with their service @ViCustomerCare
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HD 009
(@009_hd) reported
@ViCustomerCare unable to send sms even after 128 rs recharge. Pathetic services. Balance getting deducted for every sms but not received by receiver. #Worst #Portout #revert
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Snehil Srivastava
(@kingsnehil) reported
@ViCustomerCare thinking of switching to jio as there is a poor internet coverage to my workplace as well as home. ...just pissed of with you guys.
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Hit Lal Aggarwal
(@HITESHA86069790) reported
@ViCustomerCare Network Problem.