Vodafone Idea (Vi) Outage Report in Sāntrāgāchi, Hāora, West Bengal
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Sāntrāgāchi, West Bengal
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Sāntrāgāchi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (57%)
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Total Blackout (20%)
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Phone (19%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Sāntrāgāchi, Hāora, West Bengal
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports Near Sāntrāgāchi, West Bengal
Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:
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Tanmay Das
(@TanmayD56611960) reported
from
Kolkata, West Bengal
@ViCustomerCare I have been getting very bad network in vi for some time now. No network or no internet connection. Looking for a solution to the problem. Thanks
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Worst or no customer service. Companies like Vodafone idea who exploit their customers can never survive. Idea was better but it is horrible after takeover by Vodafone.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare I don't understand what law and order we have. If a customer has paid money for some service and the service is not restored, the money won't be returned? Not acceptable
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Kaushik Biswas
(@kaushikbiswas) reported
from
Kolkata, West Bengal
Requesting #Vi #Vodafone @ViCustomerCare to provide standalone "service validity" with data packs; I use 1 Vf SIM exclusively for data, will have to drop it in view of tariff hikes.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare We talk about so many things but the basic concern is that Indian companies cheat customers and they take advantage of the Indian consumer laws. Their excuse is that company policies don't allow them to refund customer's money, even when no service was provided.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare It only hurts the customer. 5 to 6 different Representative has contacted but they are neither restoring my service nor refunding my money which I paid. Cheating of customer can't be accepted.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea has no right to cheat customers and deny the basic ask. You cannot digest my money which I had paid to VI for a service which you didn't give. My crusade will continue forever. Don't underestimate a genuine customer.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare VI customer care doesn't help their customers. This degradation was bound to happen when Idea became Vodafone Idea. Everything is money, without any human emotions.
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Sourav Sengupta
(@souravsg) reported
from
Kolkata, West Bengal
@ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare There is no point in sending any direct response. Your people are denying returning my money. When they are not restoring service, they should return my money. The money was given to your company for a service, which you are denying. This is against human ethics.
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Arnesh Rao
(@arneshrao) reported
from
Kolkata, West Bengal
@ViCustomerCare hey Vi. I've had the same issue twice in the last 3 weeks . I've raised a complaint. "Server unreachable" whenever I try to call someone. Could you have a look at please. DM for details
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Worst service.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea has no right to cheat customers and deny basic human rights. VI is not returning the money which I had paid for getting a service which was not given to me. My crusade for justice will continue forever. Don't think that I will remain silent.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea, please do some homework. If you really want to provide a resolution to a customer, you can. But the important question is that are you at all interested? Customer satisfaction and service is zero.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone idea is going on providing the same copy paste responses by different executives. When you are not providing any resolution and there is no intent of helping, stop your fake meaningless responses.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Thanks Vodafone Idea for not providing any service and not returning my money which I had paid to get service. Unprofessional attitude and zero customer service.
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Vivek Mondal
(@VivekMondal10) reported
from
Hāora, West Bengal
@ViCustomerCare vi 4g network is not working properly in my area, pin-711316, It's became very slow. YouTube, Google is not running so slow. I have cleared all browsing data from crome & Google activity but problem is still alive. Please recover the network.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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vipin mehta
(@vipinrmehta) reported
@ViCustomerCare No one reached out to me,it's been more than 36 hours that I have been without vi network now,would have been quicker if I ported m6 number to other network like airtel or jio
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Ratna Khel
(@KhelRatnakar) reported
@ViCustomerCare @vkys3600 There is no network cant even call cc
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Sunder
(@Sunder0003) reported
@ViCustomerCare issue still pending but vi customer support is not able to resolve the issue this is the reality of vi network no courage at our area
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Pritam Ghosh
(@SketchBuzz1995) reported
Dear @ViCustomerCare why your internet service turns 4G to 2G daily after 11pm
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Sundar
(@durwasar) reported
@ViCustomerCare Esim migration which shouldn’t take more than an hour, but Vodafone takes more than 24 hours. Customer care helpline less said more better. Is there anyone to take responsibility at Vodafone?
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Ramesh Kumatagi
(@RameshKumatagi) reported
@ViCustomerCare I have pack with unlimited 5G benefits and valid till 1st October, but still not getting data from yesterday night. It is too difficult to reach customer service agent. If it continues, I will port to other operator
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Sundar
(@durwasar) reported
@ViCustomerCare New model phone is introduced and there bound to be lot of sim migration. Pity you don’t raise your level to meet customer requirements
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Gaurav Singh
(@officialwritter) reported
@ViCustomerCare Still Issue Not solved. and ticket showing processed( Your DM solution not helpful)
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Kamalesh Devi
(@KamaleshDevi) reported
@ViCustomerCare I am not able to hear other person clearly while speaking on normal mobile calls. Some kind of distortion is there. I am based out in Chennai, Old Washermenpet. Please rectify the issue as soon as possible.
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RAJENDRA DASH
(@RNDASH1982) reported
@ViCustomerCare @AmitKrPandit : Complaint and Escalation : Regarding Port out request - VI Mobile Number 9711809527 Email sent today also to VI . Cleared my porting request from VI end to switch other service provider without doing any trouble or misleading