Vodafone Idea (Vi) Outage Report in Konnagar, Hugli, West Bengal
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Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours in Konnagar, West Bengal
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Konnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (59%)
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Total Blackout (19%)
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Phone (18%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Konnagar, Hugli, West Bengal
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata |
Internet | |
| Kolkata |
Total Blackout | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports Near Konnagar, West Bengal
Latest outage, problems and issue reports in Konnagar and nearby locations:
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Sourav Sengupta
(@souravsg) reported
from
Kolkata, West Bengal
@ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone idea is going on providing the same copy paste responses by different executives. When you are not providing any resolution and there is no intent of helping, stop your fake meaningless responses.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Worst service.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ
(@kaushikbiswas) reported
from
Kolkata, West Bengal
Requesting #Vi #Vodafone @ViCustomerCare to provide standalone "service validity" with data packs; I use 1 Vf SIM exclusively for data, will have to drop it in view of tariff hikes.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ
(@kaushikbiswas) reported
from
Kolkata, West Bengal
Hi @ViCustomerCare! Regarding my complaint KOL-V00814398259, I have sent a DM, please check & reply.
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ANUDHYAN #TeamShreya
(@AnudhyanDatta) reported
from
Kolkata, West Bengal
@ViCustomerCare internet not working
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Francis Avishek Roy
(@FrancisAvishek) reported
from
Hāora, West Bengal
@ViCustomerCare @TRAI @MIB_India What is the Minimum recharge plan for VI to send Outgoing SMS? By 99 plan are you allowing customer to send sms? According to #TRAI rule all company have min rech plan. VI charged high with low network quality. Need monitoring. #VIpricehike
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone idea has only one response- We don't want to lose you. They're cheating customers and denying basic help. They have scrapped all basic plans. Does everyone needs data and SMS? Nothing for old people who only need talk time. Disgusting. Shame on you.
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Souvik
(@dasgupta_souvik) reported
from
Kolkata, West Bengal
@VodafoneIN When will you guys learn customer service?Ported 2 numbers executives were so prompt at that time. Now once done they are not picking up phone
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Dr. Kamaran M K Mondal
(@kamaranjnu) reported
from
Kolkata, West Bengal
@ViCustomerCare worst service. Call me and check how many times call drops in a minute.
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Sougata Das
(@sougata_das) reported
from
Kolkata, West Bengal
@ViCustomerCare kindly call to discuss the issue
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ
(@kaushikbiswas) reported
from
Kolkata, West Bengal
Just after a 365days recharge, me & my friend both started having problems in #Vodafone; connectivity issues & call drops multiple times a day in last 30 days. Whereas, everything is fine in my 2nd #Vi SIM which has a normal 28days data recharge, with talktime! @ViCustomerCare
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Arnesh Rao
(@arneshrao) reported
from
Kolkata, West Bengal
@ViCustomerCare hey Vi. I've had the same issue twice in the last 3 weeks . I've raised a complaint. "Server unreachable" whenever I try to call someone. Could you have a look at please. DM for details
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.
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Sharmistha Ghosh Ray
(@homeandtheheart) reported
from
Kolkata, West Bengal
@ViCustomerCare I got an sms in Jan 2022 sauing my Amazon prime subscription would be renewed for Rs1k. I agreed. The very nxt day, another sms announced that it was renewed for Rs1499. I immediately requested Vodafone to cancel it. T
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Dipayan Das
(@Dipayan90381) reported
from
Kolkata, West Bengal
@ViCustomerCare Despite the price hike in tariffs, why is the network so horrible? I am facing internet issues with frequent internet disconnection.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea has no right to cheat customers and deny the basic ask. You cannot digest my money which I had paid to VI for a service which you didn't give. My crusade will continue forever. Don't underestimate a genuine customer.
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Sharmistha Ghosh Ray
(@homeandtheheart) reported
from
Kolkata, West Bengal
Between January and today, I have called customer care at least 20 times. Each time I've bn told charges will be reversed but it hasn't been.Nobody has called from @ViCustomerCare but I get sms saying that I did not answer my phone. Fed up of yr cheating and lying malpractices
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea has no right to cheat customers and deny basic human rights. VI is not returning the money which I had paid for getting a service which was not given to me. My crusade for justice will continue forever. Don't think that I will remain silent.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Sanket
(@SSP8666) reported
@ViCustomerCare U guys are really pathetic customer service. Happy to port in @airtelindia
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Indian2021
(@lifegoal21) reported
@ViCustomerCare Team, tell me one thing that who asked Vodafone to change my bill plan? Can someone call me and discuss or will I get these auto mated templates? I never asked you people to change my bill plan then how could it got changed.? Have someone to call me on my alternate number.
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Nowsheen_n
(@n_nowsheen) reported
@ViCustomerCare Its absolute **** horrible behavior of you and your team that i have been escalating the issue since 12 days now and you are asking me to provide you details witjin 24 hours. You people respond after 3 days .... no resolution from past 12 days. Disgusting
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🇮🇳 शुभम जैन/શુભમ જૈન/Shubham Jain
(@ShubhamJainBha) reported
Hello @ViCustomerCare I'm unable to do and receive call. Very disappointed with VI, services are really very pathetic. Plz help me to use my sim for calling services.
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Midhun Babu
(@midhun0474) reported
Hey @ViCustomerCare , Vi network is down. It was all of a sudden the mobile data becomes dead. I just turned airplane mode on and off, restarted the phone but, nothing worked. Not only the internet but also incoming and outgoing calls are not working. #Vodafoneideadown
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Keshava ಆಚಾರ್ಯ
(@bhanuachr55) reported
@KsPurandar @ViCustomerCare @TRAI It's horrible in Bangalore. Complaining every week it's of waste. Vi is providing worst of worst service. I will port to some other in next month.
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Vivek Sahu
(@VivekSahu028) reported
@ViCustomerCare why’s my VI number showing emergency call..??
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AJAY BATTA
(@ajay_ajaybatta) reported
@ViCustomerCare I HAVE BEEN SENDING EMAILS 'DAILY' TO THE "CUSTOMER CARE" ALONGWITH ALL THE DETAILS & SCREENSHOTS SINCE MORE THAN 6 WEEKS BUT NOBODY BOTHERS TO RESOLVE. THE "APPELLATE AUTHORITY" IS ALSO NOT HELPING....!!!!
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Ankush Das
(@Ankush9874) reported
@ViCustomerCare It is very strange to see that even before resolving the problem I received a message stating the problem has been resolved. Even the store representative who was suppose to visit today for resolving the problem, didn't turn up. @ViCustomerCare
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NeerajMathur
(@NeerajM10541377) reported
@ViCustomerCare @TRAI My father put in a network porting request as there is a issue frequent call drops and network failure in our area. He has been bombarded with more than 15 calls from VI customer service to not port. please stop harassing senior citizens with such nuisance.