Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Konnagar, Hugli, West Bengal

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Konnagar, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Konnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Konnagar, Hugli, West Bengal 01/17/2026 23:20

January 17: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Konnagar, Hugli, West Bengal

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.

Loading map, please wait...
City Problem Type Report Time
IndiaKolkata Total Blackout
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Konnagar, West Bengal

Latest outage, problems and issue reports in Konnagar and nearby locations:

  • homeandtheheart Sharmistha Ghosh Ray (@homeandtheheart) reported from Kolkata, West Bengal

    @ViCustomerCare I got an sms in Jan 2022 sauing my Amazon prime subscription would be renewed for Rs1k. I agreed. The very nxt day, another sms announced that it was renewed for Rs1499. I immediately requested Vodafone to cancel it. T

  • abhishekjjwala abhishek (@abhishekjjwala) reported from Kolkata, West Bengal

    @ViCustomerCare Already complaining for past 6 month... do some resolutions... nothing will going to be resolved if your representive call and "tell that we understand your problem & our engineers working hard to.resolve the problem" I am hearing this for past 6 month. DO SOME CONCRETE SOLUTIONS

  • gautampaulx Gautam Paul (@gautampaulx) reported from Kolkata, West Bengal

    @ViCustomerCare Issue is solved

  • imsouvikb Souvik Bhattacharya (@imsouvikb) reported from Kolkata, West Bengal

    Internet issues again faced now @ViCustomerCare @vodafonein1

  • syedhussain287 Syed Mehtab Hussain (@syedhussain287) reported from Kolkata, West Bengal

    Hence, in no time I will be frcd to port to @reliancejio @JioCare @ViCustomerCare #airtel #network #issue

  • FrancisAvishek Francis Avishek Roy (@FrancisAvishek) reported from Hāora, West Bengal

    @ViCustomerCare @TRAI @MIB_India What is the Minimum recharge plan for VI to send Outgoing SMS? By 99 plan are you allowing customer to send sms? According to #TRAI rule all company have min rech plan. VI charged high with low network quality. Need monitoring. #VIpricehike

  • Subharanjan_ S U B H A R A N J A N (@Subharanjan_) reported from Kolkata, West Bengal

    Dear @ViCustomerCare Pls be informed that if I get one more unsolicited call from Vi offering me extra sim card or a change of plan, I swear I'll shift to Airtel. Your service is terrible and I'm sticking around only because my relation with Vodafone is beyond plain commercial.

  • kalyanhoga Param Kalyan (@kalyanhoga) reported from Kolkata, West Bengal

    @DoT_India @TRAI After my porting out request from @ViCustomerCare receiving many calls and messages from Vi to cancel req. Few calls from Unknown Numbers also and No Caller ID masking. Is it legal to make calls to customers from Unknown Numbers

  • Sanduk21777174 Santanu Kundu(শান্তনু) (@Sanduk21777174) reported from Kolkata, West Bengal

    @ViCustomerCare this is shame on u within house or inside office Network is ridiculous, no one able to communicate nor myself. Is this your normal network system? Or your network not so strong to link your subscribers? I am nearer to KOLKATA. Only VI problematic others are OK.

  • nataliepote Natalie Pote (@nataliepote) reported from Kolkata, West Bengal

    @ViCustomerCare and @ubersupport13 are competing for the worst customer care position in the market. I’ve spoken to VI customer care executives probably more than I speak with my mum (because of the bad network)…and yet!!! Need to change my service provider. Any suggestions?

  • homeandtheheart Sharmistha Ghosh Ray (@homeandtheheart) reported from Kolkata, West Bengal

    Between January and today, I have called customer care at least 20 times. Each time I've bn told charges will be reversed but it hasn't been.Nobody has called from @ViCustomerCare but I get sms saying that I did not answer my phone. Fed up of yr cheating and lying malpractices

  • dasgupta_souvik Souvik (@dasgupta_souvik) reported from Kolkata, West Bengal

    @VodafoneIN When will you guys learn customer service?Ported 2 numbers executives were so prompt at that time. Now once done they are not picking up phone

  • abhishekjjwala abhishek (@abhishekjjwala) reported from Kolkata, West Bengal

    @ViCustomerCare Complaing for Network issue in my locality for last 6 month and Vodafoneidea is calling me for Adding One more Number in Family Plan.. First give proper service in current connection, then call for additional connection.

  • abhishekjjwala abhishek (@abhishekjjwala) reported from Kolkata, West Bengal

    @ViCustomerCare Already complaining for past 6 month,do some resolution nothing will going to be resolved if your representive call & "tell that we understand your problem & our engineers working hard to resolve the problem" I'm hearing this for past 6 month. DO SOME CONCRETE SOLUTIONS

  • AmitMukherji15 Amit Mukherjee (@AmitMukherji15) reported from Hāora, West Bengal

    @TRAI Is DND still effective? Why do I get unwanted calls even after I activate this service? I'm taking @ViCustomerCare Vi’s service! Despite repeated complaints, they did not take any action! @AshwiniVaishnaw

  • roy_prafulla prafulla kumar roy (@roy_prafulla) reported from Kolkata, West Bengal

    @ViCustomerCare I purchased dongle postpaid sim from vi store kol-42 now I wanted to discontinue it,emails sent to customer care and CEO on 1st and 2nd August’22 but till results zero,Vi are trying linger so as to collect more money from customers like me aged 71 yrs,harassed

  • kaushikbiswas Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @AmitKrSinghUP75 @ViCustomerCare I'm using #Vodafone since 2012, customer care is great in Kolkata circle.

  • BasuRoySagarnil Sagarnil Basu Roy সাগরনীল বসু রায় ساگرنیل بسو را (@BasuRoySagarnil) reported from Kolkata, West Bengal

    @ViCustomerCare Replied to Firoz in personal message box, but knowing and accepting you guys will not going to solve the issue, except bothering me asking some silly and redundant queries. Don't call me, send texts please.

  • imanirbanghosh Anirban Ghosh (@imanirbanghosh) reported from Kolkata, West Bengal

    @ViCustomerCare Pooja Madam, my call is not reaching to Vi customer care executive desk. I guess vi block my number. Which is very inappropriate.

  • abhishekjjwala abhishek (@abhishekjjwala) reported from Kolkata, West Bengal

    @ViCustomerCare Already complaining for past 6 month... do some resolutions... nothing will going to be resolved if your representive call and "tell that we understand your problem and our engineers working hard to.resolve the problem" I am hearing this for past 6 month.. High time now.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Himansh031084 Himanshu Kumar (@Himansh031084) reported

    @ViCustomerCare @ViBusinessIndia Network connectivity & data speed is getting worse day by day, not even talk or browse, please chk

  • SanjeevSChy _Sanjeev Choudhary (@SanjeevSChy) reported

    @ViCustomerCare I am the customer who have ported from you to Jio, just because the network was not stable at my home. Atleast Jio is working good at my home as of now.

  • maheshwarikapil Kapil Maheshwari.. (@maheshwarikapil) reported

    @ViCustomerCare Calls and network between Borivali to Churchgate in train. Its as if i am calling from a telephone booth and all the network is waiting for me to put down a 1rupee coin. The same goes down at major stations. The internet speed is on a ventilator

  • Atif31677340 Dr. MD Atif Saifi (@Atif31677340) reported

    VI's network is very useless, I have been complaining for the last 15 days but the network has not been corrected. @ViCustomerCare

  • im_dwaipayan Dwaipayan (@im_dwaipayan) reported

    @ViCustomerCare Despite several complains my problem is not resolve. Now refund my money or resolve my network issue within tomorrow morning.

  • S_yashodara yashodarashetty (@S_yashodara) reported

    Pls resolve my issue service request 4-130634758115 @ViCustomerCare

  • SandeepBain1 Sandeep Bain (@SandeepBain1) reported

    @ViCustomerCare How many years i have to wait for your touch. Even your customer care number not works. If you cant provide service how do you can aspect that people will stay with you.

  • Supreme92462952 Supreme (@Supreme92462952) reported

    @ViCustomerCare Poor service and poor network 9638512704 I m 6/7 year old customer and not give any service buy customer care and not give proper replay so i change this compney to jio prot in 2 days

  • chetanp42216793 chetan patel (@chetanp42216793) reported

    @ViCustomerCare Vodafone ki Maa kii chut BC first of all resolve complaints Complaint done before one month not resolved. MC... BC ... Vodafone

  • ProtimRaxx Protim elveen raxx (@ProtimRaxx) reported

    @ViCustomerCare fix your network problem if not then shutdown your network