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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Konnagar, Hugli, West Bengal

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Full Outage Map

Problems in the last 24 hours in Konnagar, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Konnagar, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 57% Internet (57%)
  • 24% Total Blackout (24%)
  • 16% Phone (16%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)

Live Outage Map Near Konnagar, West Bengal

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 2 days ago
Kolkata Internet 3 days ago
Kolkata Total Blackout 5 days ago
Kolkata Total Blackout 10 days ago
Kolkata Internet 10 days ago
Kolkata Total Blackout 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Konnagar, West Bengal

Latest outage, problems and issue reports in Konnagar and nearby locations:

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Worst or no customer service. Companies like Vodafone idea who exploit their customers can never survive. Idea was better but it is horrible after takeover by Vodafone.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    Just after a 365days recharge, me & my friend both started having problems in #Vodafone; connectivity issues & call drops multiple times a day in last 30 days. Whereas, everything is fine in my 2nd #Vi SIM which has a normal 28days data recharge, with talktime! @ViCustomerCare

  • kamaranjnu
    Dr. Kamaran M K Mondal (@kamaranjnu) reported from Kolkata, West Bengal

    @ViCustomerCare worst service. Call me and check how many times call drops in a minute.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Worst service.

  • AnudhyanDatta
    ANUDHYAN #TeamShreya (@AnudhyanDatta) reported from Kolkata, West Bengal

    @ViCustomerCare internet not working

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea, please do some homework. If you really want to provide a resolution to a customer, you can. But the important question is that are you at all interested? Customer satisfaction and service is zero.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea has no right to cheat customers and deny basic human rights. VI is not returning the money which I had paid for getting a service which was not given to me. My crusade for justice will continue forever. Don't think that I will remain silent.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    Hi @ViCustomerCare! Regarding my complaint KOL-V00814398259, I have sent a DM, please check & reply.

  • Dipayan90381
    Dipayan Das (@Dipayan90381) reported from Kolkata, West Bengal

    @ViCustomerCare Despite the price hike in tariffs, why is the network so horrible? I am facing internet issues with frequent internet disconnection.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone idea is going on providing the same copy paste responses by different executives. When you are not providing any resolution and there is no intent of helping, stop your fake meaningless responses.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Thanks Vodafone Idea for not providing any service and not returning my money which I had paid to get service. Unprofessional attitude and zero customer service.

  • arneshrao
    Arnesh Rao (@arneshrao) reported from Kolkata, West Bengal

    @ViCustomerCare hey Vi. I've had the same issue twice in the last 3 weeks . I've raised a complaint. "Server unreachable" whenever I try to call someone. Could you have a look at please. DM for details

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea has no right to cheat customers and deny the basic ask. You cannot digest my money which I had paid to VI for a service which you didn't give. My crusade will continue forever. Don't underestimate a genuine customer.

  • VivekMondal10
    Vivek Mondal (@VivekMondal10) reported from Hāora, West Bengal

    @ViCustomerCare vi 4g network is not working properly in my area, pin-711316, It's became very slow. YouTube, Google is not running so slow. I have cleared all browsing data from crome & Google activity but problem is still alive. Please recover the network.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    Requesting #Vi #Vodafone @ViCustomerCare to provide standalone "service validity" with data packs; I use 1 Vf SIM exclusively for data, will have to drop it in view of tariff hikes.

  • souravsg
    Sourav Sengupta (@souravsg) reported from Kolkata, West Bengal

    @ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone idea has only one response- We don't want to lose you. They're cheating customers and denying basic help. They have scrapped all basic plans. Does everyone needs data and SMS? Nothing for old people who only need talk time. Disgusting. Shame on you.

  • sougata_das
    Sougata Das (@sougata_das) reported from Kolkata, West Bengal

    @ViCustomerCare kindly call to discuss the issue

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • rakshabhavni
    Raksha Gupta (@rakshabhavni) reported

    @ViCustomerCare @VodafoneFdn After escalating my issue I got call from Sudha Yadav, Vodafone.she accepted the problem in their system but not able to rectify the fraud. My bill was calculated wrong.Some executives are tempting me of Rs. 100 deduction for ignoring their fraud.

  • somitapal
    Somita Pal (@somitapal) reported

    Been with Vodafone since the Hutch/Orange days. Remember the pug ad that promised to follow you everywhere? Not anymore. Poor connectivity at home means I finally have to port. Will miss being a Vodafone user. @ViCustomerCare @akshayamoondra

  • MukeshTathastu
    mukesh patel 🇮🇳 (@MukeshTathastu) reported

    @ViCustomerCare very poor network

  • AbhisheKkKumarR
    Abhishek Kumar 🇮🇳 (@AbhisheKkKumarR) reported

    @ViCustomerCare I’ve already sent a DM regarding my postpaid SIM activation issue Tele-verification is completed network signal is showing, but services are still not working (no calls, SMS, or data). It's been over 24 hours Please check and respond urgently. #Vi #CustomerSupport #PostpaidIssue

  • myselfdjote
    Divjot (@myselfdjote) reported

    @TRAI I need your help please. Last 10-15 days have been full of agony & harassment for me. @ViCustomerCare have blocked my ability to port my number to @BSNLCorporate and it has been almost 2 weeks that they have been giving me wrong and useless resolution. I will email formally

  • rajivgift123
    Rajiv Rajendran (@rajivgift123) reported

    @ViCustomerCare 48 HOURS PASSED. NO RESPONSE YET. IS THIS HOW YOU TREAT A SENIOR CITIZEN...? PATHETIC...

  • AhmedFaiyazAlam
    Ahmed Faiyaz Alam احمد فیاض عالم (@AhmedFaiyazAlam) reported

    @ViCustomerCare I did what U asked there. do we have link guidelines for Voicemail Box service? Explaining how to do and manage ? Coz everytime I call your staff acts like Dumb today one of your Vi ministore says we never use it so you need to go store even main store. How bad this experience.

  • mdehsan3
    Md Ehsan (@mdehsan3) reported

    @ViCustomerCare Hello my vi number suddenly stopped working on 17th July. Now in vi Store or your customer service both are saying this number doesn't exist,how is it possible. I am using this number from last 5years ,I don't know what is happening,need resolution Asap

  • DKMISHR97754223
    D.K. MISHRA (@DKMISHR97754223) reported

    @ViCustomerCare My VI number 9984115599 is not working properly net and call please resolve do the needful.. Bairiya Pandeypur 277201

  • srinathiyer7
    Srinath Iyer (@srinathiyer7) reported

    Mr. Rahul from @ViCustomerCare is daily asking for the same info for this issue over messages in spite of giving all required info many times.