You Broadband Outage Report in Hadapsar, Pune Division, State of Mahārāshtra

@AirtelIndia Shifted from Youbroadband to #AirtelXtremefibre considering that service levels would be good. No internet for last 3 days and no one bothered to rectify it.

even after escalating and call so many times to customer care, yet No response or courtesy call from anyone @youbroadband One of my neighbour has already lost the battle to get her refund of deposit,

@youbroadband As expected your team again proved that they don't care about customer requests. False commitments, Rude behaviour was always a practice of ur executives since long time, but now customers money (deposit) is also been not returned by this company. @TRAI

For the last 2 weeks internet is down or very slow my service requests are just closed without any resolution. frustrating TT No 2022091903679 @youbroadband @ViCustomerCare #youbroadband @ShahajiDupade #EvsChakravarty

@the_amitbhavsar @youbroadband There is a term called service level agreement YB renamed it as Shameless Lazy Agreement

@youbroadband #WORST service provider. From today morning my broadband connection is not working, raised complain in morning but still no call from your customer care. #pune @baner

@youbroadband office internet is down since last 12+ hours. Request to pls rectify it. User ID h_kamt12

@youbroadband when will your after sales service return to pre-Vodaphone era? No internet for 24+hours and no one cares.

@youbroadband the worst customer service i have ever seen in my life. It's been 7days now i have requested for shifting . They are wasting my time & money . I would definitely not recommend this plan to anyone . Worst service ever .

@youbroadband Worst customer service , worst internet connection . Don't ever use this connection they don't support at all. It's been 7days i have requested to shift my connection no response. I would definitely not recommend this connection to anyone.

I will not suggest anyone @youbroadband for wifi plans , worst service , now it's been a week I am calling to the customer care for relocation of my connection. A worst experience ever. The only time they will call & it's very quick when your recharge get to end .

Finally, moved from @youbroadband to @tataplayfiber. Hoping to get a better service now🤞

@youbroadband worst service experience we have in Amanora Park town Pune. During installation they made huge promises about service and speed but now no one even bother whether it is working or not even after multiple complaints. #youbroadbandWorstService

@SridharReddyC16 @youbroadband1 @youbroadband None of the internet service providers obey the government regulations / SLA Having two internet providers at home is the only solution

@youbroadband Internet services doen since last 1 week in Wakad, Pune are Pun code 411057. Area manager is not replying or commuting any resolution time. We losing on work and with online schools , kids are impacted

The @youbroadband has not been working since Friday all they have been asking is more and more down time. Pathetic service for over last few months. #Pune @KondhwaTimes #Kondhwa

@youbroadband @MSEDCL Between the two of you, you ensure I cannot 1) conduct my online classes properly during working hours 2) watch Netflix when I am not working. I sense a conspiracy! Anyone else feel like me?

@youbroadband if you really care for your customers please sort out the issue. Don't just send me routine tweets. I have a big pile of your regrets in my house. They do not help make the broadband connection work!

Is there any situation more frustrating than waiting for your broadband service provider to send a technician to set your connection right after several hours of connection outtage? Just saying ..... @youbroadband

@youbroadband Is there an outage in Baner ? I am unable to use internet since yesterday. cc @niladriroy

@youbroadband its been 4 days since the network hasn’t been working and I tried calling many representatives and all of their phones are switched off or busy, and they don’t care about calling me back. I even placed an online complaint regarding this, but no response.

@youbroadband Whom to contact if ticket is not getting resolved ? I have already talked to customer care. Not sure but do you have process / person to handle escalation ? Where are these details mentioned on your website

@youbroadband I am really frusruted with your service. Need urgent resolution. In 6 months my connection lost 20 times

@youbroadband pathetic service I am facing 12 days failure from 22 days this month, i have a routine to call you broadband for the complaint and then i start my work with my mobile hotspot

wifi network is not working in nanpur(Surat) since 2 days problem is coming #youbroadband

Wifi network 🛜 issue #youbroadband

Sound internet service provider @youbroadband,my friends and all intimacy are using youbroadband by VI(SURAT).Having best plans with value for money and more comprehensive plans as per other ISP. I need a connection in bhubaneswer odisha I'd likely to be a first customer

Worst customer service experience @youbroadband My net speed is reduced to sloth . Kindly fix ASAP. Complaint also raised but received no communication till now .

My connection is not working bcoz company's giving router with plan and wifi router is not working I said technical men they are saying me purchase new router it's not good service companies commitment is wrong @youbroadband

Hello @youbroadband @TRAI I have been facing issues with my Internet service since last 3 days, In last 3 days I have called Youbroadband customer service and complained about that but I am not getting any resolution on this. May I know who is going to take the responsibility?