You Broadband Outage Report in BioEnable Tech (Office), Pune Division, State of Mahārāshtra

@youbroadband if you really care for your customers please sort out the issue. Don't just send me routine tweets. I have a big pile of your regrets in my house. They do not help make the broadband connection work!

@the_amitbhavsar @youbroadband There is a term called service level agreement YB renamed it as Shameless Lazy Agreement

The @youbroadband has not been working since Friday all they have been asking is more and more down time. Pathetic service for over last few months. #Pune @KondhwaTimes #Kondhwa

@youbroadband Worst customer service , worst internet connection . Don't ever use this connection they don't support at all. It's been 7days i have requested to shift my connection no response. I would definitely not recommend this connection to anyone.

Is there any situation more frustrating than waiting for your broadband service provider to send a technician to set your connection right after several hours of connection outtage? Just saying ..... @youbroadband

@youbroadband the worst customer service i have ever seen in my life. It's been 7days now i have requested for shifting . They are wasting my time & money . I would definitely not recommend this plan to anyone . Worst service ever .

@AirtelIndia Shifted from Youbroadband to #AirtelXtremefibre considering that service levels would be good. No internet for last 3 days and no one bothered to rectify it.

@youbroadband #WORST service provider. From today morning my broadband connection is not working, raised complain in morning but still no call from your customer care. #pune @baner

For the last 2 weeks internet is down or very slow my service requests are just closed without any resolution. frustrating TT No 2022091903679 @youbroadband @ViCustomerCare #youbroadband @ShahajiDupade #EvsChakravarty

Finally, moved from @youbroadband to @tataplayfiber. Hoping to get a better service now🤞

even after escalating and call so many times to customer care, yet No response or courtesy call from anyone @youbroadband One of my neighbour has already lost the battle to get her refund of deposit,

@youbroadband worst service experience we have in Amanora Park town Pune. During installation they made huge promises about service and speed but now no one even bother whether it is working or not even after multiple complaints. #youbroadbandWorstService

@youbroadband office internet is down since last 12+ hours. Request to pls rectify it. User ID h_kamt12

@SridharReddyC16 @youbroadband1 @youbroadband None of the internet service providers obey the government regulations / SLA Having two internet providers at home is the only solution

@youbroadband Internet services doen since last 1 week in Wakad, Pune are Pun code 411057. Area manager is not replying or commuting any resolution time. We losing on work and with online schools , kids are impacted

@youbroadband when will your after sales service return to pre-Vodaphone era? No internet for 24+hours and no one cares.

I will not suggest anyone @youbroadband for wifi plans , worst service , now it's been a week I am calling to the customer care for relocation of my connection. A worst experience ever. The only time they will call & it's very quick when your recharge get to end .

@youbroadband As expected your team again proved that they don't care about customer requests. False commitments, Rude behaviour was always a practice of ur executives since long time, but now customers money (deposit) is also been not returned by this company. @TRAI

@youbroadband banner area down from last two days no one responsible whom to contact?

@youbroadband @MSEDCL Between the two of you, you ensure I cannot 1) conduct my online classes properly during working hours 2) watch Netflix when I am not working. I sense a conspiracy! Anyone else feel like me?

@youbroadband1 @youbroadband So why customer care always ask for registered number you mf.

@youbroadband facing "No Internet" issues from last 3 days.. yesterday technicians visited and it was started working but again it is not working today.... Noone receiving call at call centres... kindly help

@youbroadband Today the same issues..if u can't provide service please return my money back....need a solution Asap

@youbroadband worst service ever never expected this from your Internet is not working from 26-06-2022 And today is 39-06-2022 Location ahmedabad satellite area Fake number in app and fake name Chirag makwana Always love your brand but today I am leaving your family

@youbroadband Mother day Father day but no Customer day NO net for last 24 hours youhoo

@youbroadband Pathetic Service. There is no internet from the last 12-13 days, talked many times to customer support but there is no positive response, the technician is not coming to repair. Actually, you are making customers fool.

@youbroadband i am struggling with the customer service provided by You in Pune pride world city. There is an internet issue literally every 2 days and no body cares to give an answer. Your engineers always hang up stating they have left the job or on leave!my account #1664183

@youbroadband internet connection is not working from last 3 days.

@youbroadband I am facing network down in the evening for the past 4 days. I need a solution asap, I am not able to work due to this network issues. Account 803228.

Part 3: Their ground operators claim YouBroadband is only prioritizing new connections/customers over servicing requests of existing customers. It is really frustrating. I had 5 months of service left, of which 2 months is already gone. @youbroadband