You Broadband Outage Report in Arun Arekar -residence, Vadodara, State of Gujarāt

@airtelindia @Airtel_Presence please provide Broadband service in vadodara in our area , approx 250 connection are waiting to move from @youbroadband to any other service provider so please provide services

@youbroadband you don’t need to send these messages. @mgvcl_mgvcl switches off the electricity anyway. Dear YOU BB Customer, During lightning & thunderstorms you are advised to switch off the power supply to modem/ONT/Router & remove ethernet cable as precaution

@youbroadband Worst service ever... Could not able to shift existing connection from 1 pace to another since last 16 days...

@youbroadband @vickyvesuwala @TRAI It’s happening again and as usual no one replying to complain and mobile app also showing error if you try to book complaint from you app.

@youbroadband It seems the crew can't fix it even if they try to!

I'm having connection problems since 3 weeks from my ISP & also daily raising tickets for the same but the problem seems to persist. I get dropped off from important meetings & calls due to this. Is this @youbroadband showing me door to take my business elsewhere?

@youbroadband can you please attrned my complaint no. 2021051603927 I couldn't use a single GB of your broadband since connection. Complaint daily... No progress... Please escalate the issue or refund me.

@youbroadband internet is down since yesterday. I have raised a complaint but that's still in pending status. No way to know when the service will be restored. Whom should I reach out? Location: Vadodara

@youbroadband service in Vadodara, Gotri road is horrible! Get well soon!

@youbroadband Are you guys hiring absolutely ignorant people? I have asked on numerous occasions to surrender my modem and yet I keep on getting messages about reminders. How can you guys be so pathetic & ignorant in your service?

You Broadband in our area is down since yesterday. Got msg that it will be up by 17:55 hours but till now it is down. VI the owner should ensure 24x7 service as they are ISP which is now very essential service. #youbroadband #TRAI #vodafoneidea

Worst service in Vadodara 7 days still complain not resolved #youbroadband #vi @youbroadband

Very worst service in Vadodara @youbroadband

@VodafoneIN @youbroadband Yesterday whole day broadband was down. In evening it started. Today from morning its again stopped. As today is Sunday nobody is attending nearby 4 km area. Shame on such services. Govt employees also attend problem on Sunday bt Youbroadband will not.

@youbroadband Please look into the matter urgently as my online classes are suffering. Low internet speed. No response to service requests.

@youbroadband extremely low internet speed. No response to the service requests put on the app No reply to calls when i try to dial the number. When I went to complain personally add mtnd in Vadodara (Pancham icon) not found. V. Poor service. Regret switching 2 you broadband

@VodafoneIN Thanks for your courtesy reply I have visited website and launched #complain but I guess @youbroadband has turned def ears toward #customer these days and they are least bothered to address such issues

@youbroadband I have been a customer on and off with you broadband for quite a while now. Bt today I have been disappointed again by your extremely poor service in my area. Also the connectivity is an absolute joke.

@VodafoneIN Youbroadband customer care numbers are just IVR.. Automated complaints are registered and resolved.. Again next day connection becomes pathetic. No engineers visit or call, area manager doesn't pick up the call either.

@rdgalani @youbroadband We can only cry to take such a stupid decision

@youbroadband its been 4 days since the network hasn’t been working and I tried calling many representatives and all of their phones are switched off or busy, and they don’t care about calling me back. I even placed an online complaint regarding this, but no response.

@youbroadband Whom to contact if ticket is not getting resolved ? I have already talked to customer care. Not sure but do you have process / person to handle escalation ? Where are these details mentioned on your website

@youbroadband I am really frusruted with your service. Need urgent resolution. In 6 months my connection lost 20 times

@youbroadband pathetic service I am facing 12 days failure from 22 days this month, i have a routine to call you broadband for the complaint and then i start my work with my mobile hotspot

wifi network is not working in nanpur(Surat) since 2 days problem is coming #youbroadband

Wifi network 🛜 issue #youbroadband

Sound internet service provider @youbroadband,my friends and all intimacy are using youbroadband by VI(SURAT).Having best plans with value for money and more comprehensive plans as per other ISP. I need a connection in bhubaneswer odisha I'd likely to be a first customer

Worst customer service experience @youbroadband My net speed is reduced to sloth . Kindly fix ASAP. Complaint also raised but received no communication till now .

My connection is not working bcoz company's giving router with plan and wifi router is not working I said technical men they are saying me purchase new router it's not good service companies commitment is wrong @youbroadband

Hello @youbroadband @TRAI I have been facing issues with my Internet service since last 3 days, In last 3 days I have called Youbroadband customer service and complained about that but I am not getting any resolution on this. May I know who is going to take the responsibility?