You Broadband Outage in Gotri, Vadodara, State of Gujarāt

@youbroadband you don’t need to send these messages. @mgvcl_mgvcl switches off the electricity anyway. Dear YOU BB Customer, During lightning & thunderstorms you are advised to switch off the power supply to modem/ONT/Router & remove ethernet cable as precaution

@youbroadband Worst service ever... Could not able to shift existing connection from 1 pace to another since last 16 days...

@youbroadband @vickyvesuwala @TRAI It’s happening again and as usual no one replying to complain and mobile app also showing error if you try to book complaint from you app.

@youbroadband It seems the crew can't fix it even if they try to!

I'm having connection problems since 3 weeks from my ISP & also daily raising tickets for the same but the problem seems to persist. I get dropped off from important meetings & calls due to this. Is this @youbroadband showing me door to take my business elsewhere?

@youbroadband can you please attrned my complaint no. 2021051603927 I couldn't use a single GB of your broadband since connection. Complaint daily... No progress... Please escalate the issue or refund me.

@youbroadband internet is down since yesterday. I have raised a complaint but that's still in pending status. No way to know when the service will be restored. Whom should I reach out? Location: Vadodara

@youbroadband service in Vadodara, Gotri road is horrible! Get well soon!

@youbroadband Are you guys hiring absolutely ignorant people? I have asked on numerous occasions to surrender my modem and yet I keep on getting messages about reminders. How can you guys be so pathetic & ignorant in your service?

You Broadband in our area is down since yesterday. Got msg that it will be up by 17:55 hours but till now it is down. VI the owner should ensure 24x7 service as they are ISP which is now very essential service. #youbroadband #TRAI #vodafoneidea

Worst service in Vadodara 7 days still complain not resolved #youbroadband #vi @youbroadband

Very worst service in Vadodara @youbroadband

@VodafoneIN @youbroadband Yesterday whole day broadband was down. In evening it started. Today from morning its again stopped. As today is Sunday nobody is attending nearby 4 km area. Shame on such services. Govt employees also attend problem on Sunday bt Youbroadband will not.

@youbroadband Please look into the matter urgently as my online classes are suffering. Low internet speed. No response to service requests.

@youbroadband extremely low internet speed. No response to the service requests put on the app No reply to calls when i try to dial the number. When I went to complain personally add mtnd in Vadodara (Pancham icon) not found. V. Poor service. Regret switching 2 you broadband

@VodafoneIN Thanks for your courtesy reply I have visited website and launched #complain but I guess @youbroadband has turned def ears toward #customer these days and they are least bothered to address such issues

@youbroadband I have been a customer on and off with you broadband for quite a while now. Bt today I have been disappointed again by your extremely poor service in my area. Also the connectivity is an absolute joke.

@VodafoneIN Youbroadband customer care numbers are just IVR.. Automated complaints are registered and resolved.. Again next day connection becomes pathetic. No engineers visit or call, area manager doesn't pick up the call either.

@rdgalani @youbroadband We can only cry to take such a stupid decision

@youbroadband @VodafoneIN is same like government.... no reply and no action for the interruption... As gujarat government said 24*7 electricity bit its not happened and same to same #youbroadband service...

Hey @youbroadband , such a pathetic service and response from the executives. It's been more than a day since the downtime. I have so many important works and all are pending. Who is gonna pay for that? I wanna give up my connection.

@youbroadband I was using ACT fiber not found any single complain in last 4 years .But unfortunately I changed my service from ACT to You broadband buy trust since day one so many service issues. Very pathetic service .No proper customer service .

@youbroadband cares? It has been 6th day since my relocation request. Theres 0 communication. 2 failed attempts to connect to customer care. Your local representative is not useful. You wont be refunding semi-annual paid amount either. So what's the point of using such ISP?

@youbroadband it's been over a week I have been complaining. Issue is not resolved. Give me my money back total scam

@youbroadband worst services...frequent drops in calls...

@youbroadband Your technician team is worst having bad behaviour in Hyderabad ramanthapur.they stolen my money

@RajivLochV @youbroadband Its the most pathetic BB services in the market, never fall in trap

@ViCustomerCare @youbroadband anybody manage the YB handle ? These guys don't seem to 'care' about customer complaints. Its been > than 16 hr and still no information on resolution and pathetic YB app still showing 8 PM 4 Aug resolution time, not allowing to register complaint.

@youbroadband Internet connectivity is interrupted for more than 3 hours now in Wadgaon Sheri area Pune. The in-app notification still mentioning that issue would be resolved by 8 PM. Pls resolve the connectivity asap and update the app with correct ETA for resolution

@youbroadband Wow glad that someone has finally responded, seems like finally you’ve wakn up from long deep sleep and found that one of your customers was facing issue!!!