ACT Outage Report in Kondāpur, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kondāpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kondāpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Kondāpur, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kondāpur, Telangana
Latest outage, problems and issue reports in Kondāpur and nearby locations:
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Neil
(@neilghosh) reported
from
Rājendranagar, Telangana
@UdayMannam @ACTFibernet Yes Uday, the router has to be labelled as “Gigabit” to get speed beyond 100mbps. For now you can test it directly plugging the lan cable (from ISP) to computer to rule out other possibility like wiring defect or network setting on network adapter of computer .
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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Raj Kumar
(@Raj_Dandla) reported
from
Hyderabad, Telangana
@ACTFibernet my net is working very slow and the connecting is too weak
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Teja
(@tejabn99) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I'm paying the service to get the speed of 25mbps and you people are providing adequate speed to work from nome poor service I'm using @reliancejio Mobile hotspot for working what a poor service u r giving pathetic 😡 service #poorservice
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
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Shoaib
(@ShoaibMurtuza) reported
from
Rājendranagar, Telangana
@ACTFibernet @yajulsrivastav They just cheat in the name of speed. You'll have this correct for a week now and when you check the speed it'll drop again. I faced same issue and my speed would even drop to 1-3 Mbps. They're not even give response. I had my connection and due to their fault they disconnected.
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Rizwan Ahmed
(@RizwanA759000) reported
from
Hyderabad, Telangana
@ACTFibernet I'm unable to reach on CC numbers 9121212121 & 7288999999 I need the resolution on plan upgrade asap Please help Reg number 8143494764
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Bharatchandra
(@Bharat5122018) reported
from
Rājendranagar, Telangana
@ACTFibernet I have applied new connection request... But till now I didn't received any response from you guys for service request 101374955942 .... Request you to provide connection at earliest
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during
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Dattatreya patil
(@ganeshdatta143) reported
from
Hyderabad, Telangana
Dear @ACTFibernet its been 8 days now , we have paid for new connection . But till now no response .Operator has been declining. I know we all are being stucked in lockdown . But you employe must have told us before .Now, he is not answering phone. Plz request you to help.
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste
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Shoaib
(@ShoaibMurtuza) reported
from
Rājendranagar, Telangana
I'm going to take @ACTFibernet in center for good governance. You people will be the reason for me not staying home and I'll file a complaint against your company
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Manish Bajaj
(@bajajmanish007) reported
from
Rājendranagar, Telangana
@ACTFibernet please get internet installed at the earliest... I am in dire need of your service... My home has no connection with the outside world... The installation person visited the site today but did not respond after seeing the house.. Kindly help me actno# 101374610948
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chandan singh
(@superb_singh) reported
from
Izzatnagar, Telangana
@ACTFibernet can i know the status and timeline or have you left us without any service..i am not able to use internet
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Yogesh Tiwari
(@YogeshT78437397) reported
@ACTFibernet Please check DM I am very disturbed by this issue I have spent money for 3 months plan that's why I am not willing to go this easy I need the wifi service for my work check ur DM and please resolve by today itself local team is not helping at all.
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Ganeshram
(@ganeshram_gg) reported
@ACTFibernet, connection is down from the morning, they are just changing the ETR time from 4pm to 7pm to 9pm and still connection is not restored. The contact center team doesn't know anything other than repeating the same statement. Very poor service
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srikanth ravi
(@srikanthraviece) reported
@ACTFibernet Can you guys resolve the issue apart from simple regretting?
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Yogesh Tiwari
(@YogeshT78437397) reported
@ACTFibernet Just pathetic service today after 7 days now ACT officials telling me Sir we cannot provide you with the connection because"fibre net ka pole nhi aapke area me"and for this they needed 7 days to figure out and now all I can hope is that they refund me the money back.
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Yogesh Tiwari
(@YogeshT78437397) reported
@ACTFibernet Just pathetic service today after 7 days now ACT officials telling me Sir we cannot provide you with the connection because "fibre net ka pole nhi aapke area me" and for this they needed 7 days to figure out and now all I can hope is that they refund me the money back in time.
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Mohammed Abdul Khadar
(@Shazam838) reported
@ACTFibernet It was a huge inconvenience, there was an empty port in the building right next to mine. No one checked that and it caused an outage for a week and your employee raised a disconnection request himself without my consent saying you will not be able to provide service anymore.
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srikanth ravi
(@srikanthraviece) reported
@ACTFibernet It looks you never bother about customer..such a pathetic service provider you are
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Raj
(@Raj18695889) reported
@ACTFibernet... Your customer service is pathetic.. Every time I am trying to reach the customer support my q position is more than 30 and when it reaches to 4 the call is disconnected or not answer.. # pathetic speed of ACT #say no to actfibernet
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Aman
(@Aman23Aman) reported
@ACTFibernet Hey I got a callback from your customer care support. They told me that someone will come to check what’s wrong with the connection on 28-06-22 but no one came. So guess what you lost a customer now. I hope you guys will improve your service in future because now it sucks.
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Abhilash M
(@abh1lashm) reported
B.M Kaval Indiranagar and ACT internet, the two worst combination @ACTFibernet Internet is down again ..again...again..