ACT Outage Report in Kondāpur, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kondāpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kondāpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at ACT
ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Kondāpur, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kondāpur, Telangana
Latest outage, problems and issue reports in Kondāpur and nearby locations:
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet neither internet service nor response from your end. Time to change ISP. Terminate the connection and refund my money. Not even horrible your cs is disastrous.
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Prashant Ivaturi
(@tweety__pi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD These days ACT internet is going down regularly. Not enjoying the experience. Every time there is an outage, additional number of days should be added to the plan to customer plans so that our money is worth.
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Neither response nor internet from your end, since 1 week. #CustomerService support is horrible.
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kiran
(@KGenupudi) reported
from
Rājendranagar, Telangana
Hello @ACTFibernet myself kiran, i got a new connection on 27/06/2019 and ACT promised to activate my account in 48hrs, i got ethernet cable by 28/06/2019. But my account is not activated till now..my account number 101804780470. Please help me
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet Second email has been sent to Nodal officer, No action was taken on first email, Not sure if the Nodal officer too cares about customer or not.
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou
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मैत्रिश मंगल
(@matrishmangal) reported
from
Rājendranagar, Telangana
@ACTFibernet your service is horrible. Every week 2 times service is down. I don’t know how can you guys be so consistent in. Ad service.. Waiting for @reliancejio to start service in Botanical garden Kondapur area..
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Not even bothered to inform us about status. In turn we have chased your support team for 3 days to get it done. Total 5 days of our time wasted on it. Very poor service support.
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Noor Alam
(@IamN0or) reported
from
Rājendranagar, Telangana
@ACTFibernet And while I don't want to sound any preachy, I surely would like to make it a point and want the stakeholders to take a note, that it is fatal to have services down for almost a week. Please work on having a Plan-B/backup for such situations.
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@WeAreHyderabad @ACTFibernet @ACTFibernetHYD #SunderRaju #BalaMalladi loosing one more loyal customer....
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet No resolution. No call yet
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Internet down. One week now!! Phone number never gets connected. No call or follow up. This is literally cheating/looting customers for their money. Very frustrating.
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Om Prakash
(@Miracle_om) reported
from
Nānakrāmguda, Telangana
@ACTFibernet I made Payment. No installation yet. Commitment was by 10:30 AM to be done. Cancelled my urgent meeting waiting for installation. No one is here till now. No apology necessary. Pls improve customer experience.
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry. outage for alomost 10 days.
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Mandeep Walia
(@WaliaMandeep) reported
from
Rājendranagar, Telangana
@ACTFibernet How many ticket your team need to resolve the issue. Below are the tickets raised from same apartment about the issue I was talking about : SR1018036468082 SR1018025854392 SR1018025868774 SR1018020447672
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Seems you are in sleep mode. Issue has been addressed already 1 hr back. Wake up dude. @rajeshvarmamv ,@ACTFibernetHYD
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Kamesh
(@kameshappalla) reported
from
Rājendranagar, Telangana
@ACTFibernet It was frustrating to tell you that I had to reopen the ticket multiple times when it was closed without any resolution. Even now I didn't see anyone from your team contacted or tried to resolve issue.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Balaji RN
(@rn_balaji) reported
@ACTFibernet Please call back at the same number. I have been in meetings whenever you have called and the callback doesn't work
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Sharan Prakash
(@f243a6d86faa41f) reported
@ACTFibernet I did not have my internet connection on Sunday for the entire day Got It Resolved by evening. I told your employee that this has been happening frequently at this point where everything is online he assured me that it won't happen again Again my internet is down now
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Promit De[St. Yuvee]
(@yuvee_promit) reported
@ACTFibernet Please see to it that this sort of connectivity issue isn't an every month affair.
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Stunt Mujiii
(@StuntMujiii) reported
@ACTFibernet Need help with Internet Services getting lag....While I seeing any movie it is loading....
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Faisal Khan
(@faisal_k_khan) reported
@ACTFibernet I dont have internet from last three days. Your guys are not able to solve issue. Can you please send an expert?
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Sai
(@saigudla031091) reported
@ACTFibernet @ACTFibernetHYD I have never seen worst service provider than yours.Opened the multiple tickets From Saturday onwards still no resolution,closing the tickets without resolution
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Ankit verma
(@Ankitve19440455) reported
@ACTFibernet Hi, My internet is not working. Please check & resolve the issue.
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mussi
(@mussi41) reported
@ACTFibernet My internet service has been disconnected due to non payment of my bill.Really have to applaud your team which works well when it comes to payment and so many excuses and laid back attitude when it’s a complaint,even closing the ticket before resolving.Shame
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Francois Gramoli
(@FrancoisGRAM) reported
@ACTFibernet So this happens regularly. And when trying to fix this constantly reoccurring issue, you give up to 24hr resolution time. Shall I put my business on hold for one day a week bc of your poor infrastructure? How about fixing the issue once and for all?
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Om Pant
(@theompant) reported
@ACTFibernet my online classes are being delayed. I received a call from this number +911142340000 that they will send engineer to my location to install router. Still no sign of them, no technician team arrived. Worst service.