ACT Outage Report in Chennai, Tamil Nadu
Why is my ACT service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Chennai come from postal codes 600009 , 600002 , 600082 and 600001 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (68%)
- Wi-fi (24%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Wi-fi | 10 days ago |
|
Chennai
|
Wi-fi | 12 days ago |
|
Chennai
|
Wi-fi | 14 days ago |
|
Chennai
|
Total Blackout | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
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Sai Santhosh S (@SaiSanthoshS) reported from Chennai, Tamil Nadu@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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krsasu (@krishchokurei) reported from Chennai, Tamil Nadu@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Srireng David (@srireng) reported from Chennai, Tamil Nadu@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
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Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dayanand Deepak (@dayadipak) reportedACT’s 100 Mbps plan is frustratingly slow even after ACT replaced my router a year ago. Expecting customers to buy their own router is unacceptable. Stop using ACT—better to switch to a faster local PROVIDER @actfibernetweb @ACTFibernet
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Dayanand Deepak (@dayadipak) reportedACT’s 100 Mbps plan is frustratingly slow even after ACT replaced my router a year ago. Expecting customers to buy their own router is unacceptable. Stop using ACT—better to switch to a faster local PROVIDER @actfibernetweb @ACTFibernet
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Dayanand Deepak (@dayadipak) reported@ACTFibernet ACT’s 100 Mbps plan is frustratingly slow even after ACT replaced my router a year ago. Expecting customers to buy their own router is unacceptable. Stop using ACT—better to switch to a faster local PROVIDER @actfibernetweb @ACTFibernet
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Dayanand Deepak (@dayadipak) reportedACT’s 100 Mbps plan is frustratingly slow even after ACT replaced my router a year ago. Expecting customers to buy their own router is unacceptable. Stop using ACT—better to switch to a faster local PROVIDER @actfibernetweb @ACTFibernet
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Dayanand Deepak (@dayadipak) reportedACT’s 100 Mbps plan is frustratingly slow even after ACT replaced my router a year ago. Expecting customers to buy their own router is unacceptable. Stop using ACT—better to switch to a faster local PROVIDER @actfibernetweb @ACTFibernet
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Dayanand Deepak (@dayadipak) reportedACT’s 100 Mbps plan is frustratingly slow even after ACT replaced my router a year ago. Expecting customers to buy their own router is unacceptable. Stop using ACT—better to switch to a faster local PROVIDER @actfibernetweb @ACTFibernet
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Dayanand Deepak (@dayadipak) reportedACT’s 100 Mbps plan is frustratingly slow even after ACT replaced my router a year ago. Expecting customers to buy their own router is unacceptable. Stop using ACT—better to switch to a faster local PROVIDER @actfibernetweb @ACTFibernet
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Dayanand Deepak (@dayadipak) reportedACT’s 100 Mbps plan is frustratingly slow even after ACT replaced my router a year ago. Expecting customers to buy their own router is unacceptable. Stop using ACT—better to switch to a faster local PROVIDER @actfibernetweb @ACTFibernet
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Dayanand Deepak (@dayadipak) reportedACT’s 100 Mbps plan is frustratingly slow even after ACT replaced my router a year ago. Expecting customers to buy their own router is unacceptable. Stop using ACT—better to switch to a faster local PROVIDER @actfibernetweb @ACTFibernet
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Dayanand Deepak (@dayadipak) reportedACT’s 100 Mbps plan is frustratingly slow even after ACT replaced my router a year ago. Expecting customers to buy their own router is unacceptable. Stop using ACT—better to switch to a faster local PROVIDER @actfibernetweb @ACTFibernet