ACT Outage Report in Attapur, Hyderābād, Telangana
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Attapur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Attapur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Attapur, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Attapur, Telangana
Latest outage, problems and issue reports in Attapur and nearby locations:
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Bharath Bhushan 🌟🌟🌟
(@DigitalBharath) reported
from
Hyderabad, Telangana
@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Atul Sareen
(@sareengram) reported
from
Rājendranagar, Telangana
@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!
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Sai Uttej
(@Uttej03) reported
from
Annāram, Telangana
@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
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nikhil goyal
(@goyalnikhil1) reported
from
Rājendranagar, Telangana
Your ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix
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Mohammed Imran
(@ItsMI_Official) reported
from
Rājendranagar, Telangana
@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠
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Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Annāram, Telangana
@ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs
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Rahul Kundu
(@RahulKundu5) reported
from
Rājendranagar, Telangana
@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet Oops sorry I didn't mean to wake you up #Broadband poor #CustomerExperience
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Nilesh Mahajani
(@Hyd_Nawab) reported
from
Hyderabad, Telangana
To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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M̶i̶t̶z̶ ̶J̶a̶i̶n̶
(@its_mitz) reported
from
Hyderabad, Telangana
@ACTFibernet Network name : Actfiber Customer ID : 101000706735
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Shivanand gujjari
(@nandshiva4) reported
from
Hyderabad, Telangana
@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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Fayaq Hussaini
(@ifayaq) reported
from
Hyderabad, Telangana
@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.
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Johan Clive Ramos
(@johanclive5) reported
from
Rājendranagar, Telangana
@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist
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Kyatham Bhallana
(@KBhallana) reported
from
Rājendranagar, Telangana
@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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वासुदेवशरण
(@vasu4mearth) reported
@ACTFibernet VERY VERY RUDE CUSTOMER SERVICE .
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Paras Chachadiya
(@paraschachadiya) reported
@ACTFibernet Internet not working, service request raised no one is coming for repair
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Jay
(@Mrcooljay) reported
@ACTFibernet @ACTFibernetHYD worst service on my migration request raised on 30-August-2022. Still no resolution after a weeks time. Been with Act for several years.. seems like it’s time to switch. Any best ISP in Hyderabad? Suggestions please.
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Rama Shanker
(@RamaSha79275215) reported
@ACTFibernet Still my issue is not resolved. #actfibercheatercompany # worseserviceandcustomer care I have requested for refund 2 months ago. Till date no refund credited. They are cheating with customer.
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ASHISH SAHU
(@asahu2932) reported
@ACTFibernet - Team, I am facing slow issues repeatedly every 15 days. Each time I complain,team fixes it temporarily & again it happens. I can see my connection is stretched from a building which is 100/150 mtr far, I guess the issue is due to the distance.Plz, fix it.
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Gokhul S
(@sundargokhul) reported
@ACTFibernet Internet not working again. This is the 3rd time in the last 30 days!!! Frustrating this. You just dont care to find out the root cause of the issue and fix it permanently!!!! SR10365799531904
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Indian
(@jrdjoshi76) reported
@ACTFibernet customer care number not working, act portal issues, network has been down for two days in Bengaluru.. what’s going on ?
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kishore
(@kishore1708) reported
@ACTFibernet SR10365789068804-Its been two days since i raised this ticket and no action has been taken.We are facing downtime twice in a month and there has been no permanent solution for this.When you penalise a customer even for a day's delay in payment,why can't you adhere
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Vikram Ramswamy విక్రం రామస్వామి விக்ரம் ராமஸ்வாமி
(@vikramr1981) reported
@ACTFibernet Shared details over DM. A support ticket was also opened yesterday but no resolution yet.
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Vikram Ramswamy విక్రం రామస్వామి விக்ரம் ராமஸ்வாமி
(@vikramr1981) reported
@ACTFibernet my Internet connection has been down for more than 24 hours now. I raised a complaint last morning and there seems to be no resolution or update on the issue. Please resolve this issue. My work is getting impacted due to the outage. @soundarya_b