ACT Outage Report in Uppugūda, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Uppugūda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Uppugūda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at ACT
ACT is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Uppugūda, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Uppugūda, Telangana
Latest outage, problems and issue reports in Uppugūda and nearby locations:
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Hemanth Sai Kaka
(@kakahemanth) reported
from
Rājendranagar, Telangana
@ACTFibernet I registered a complaint last night and no one has reverted back. Can you guys look into the issue ASAP. SR # 10140689891802
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MMH
(@MMH12169799) reported
from
Hyderabad, Telangana
@ACTFibernet My ACT Fibernet Request SR10140704881662, My issue is not resolved and even after technicians knows his presence is required he is not attending. From morning he is making us to wait it's been 3hrs, his only response is I am beside your office, m on the way.
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @TelanganaToday unbelievable that #ACTFibernet is down for 72 hours and they're least bothered when you call they're irritated pathetic #Broadband #CustomerExperience #CustomerService dont depend on this for #WFHReality
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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#AdorableSam
(@nikethan4u) reported
from
Hyderabad, Telangana
Not sure what has happened to @ACTFibernet customer care numbers are not working, not responding to emails...really pathetic...their upgraded numbers are not at all working
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Ram Guruvelli
(@RamGuruvelli) reported
from
Madhāpur, Telangana
@SatyaPMtweets @ACTFibernet I don't think ACT fiber would respond to resolve it anna. I've had several issues and left @ACTFibernet
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Hyder Ali Khan
(@hyder_pathan) reported
from
Hyderabad, Telangana
Dear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport
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Mohammed Kashif
(@MdKareem_Kashif) reported
from
Hyderabad, Telangana
@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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Ankush Agarwal
(@Ankushagarwal07) reported
from
Annāram, Telangana
@ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush
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gaurav saral
(@gauravs22563535) reported
from
Rājendranagar, Telangana
@ACTFibernet 2 days without proper internet because I am a proud @ACTFibernet customer. Feeling the difference.
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Yoga Sandeep
(@YogaSandeep1) reported
from
Rāmpur, Telangana
Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
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Ashwin Namde
(@ashwin_namde) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD it's not done..Working from home and my internet is down since yesterday night...Launched a complaint (no. SR10141237890762) on portal. But no action so tried calling customer care, unable to reach the support....its still not resolved..
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Rehan 雷涵
(@theleihan) reported
from
Hyderabad, Telangana
Update: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
-
gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srinivas Davuluri
(@easycnu) reported
@ACTFibernet @ACTFibernetHYD Kudos to ACT Hyderabad for beating BSNL in customer dis-satisfaction. My broadband line is down for almost 2 days now, and your team is not bothered to fix it (nor inform the customer if there is a serious issue).
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Rajesh
(@ThisisRajesh_) reported
@ACTFibernet @ACTFibernetHYD Ticket is being closed without providing a solution!internet is not working since yesterday morning!Whom to approach if tickets are being closed without solving the problem? Ticket no-SR10160240184712 Account-101427423049
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Vinod Kumar Paidi
(@VinodKumarPaid1) reported
From nov2020 i'm asking at @airtelindia service center, their repeated ans is couple of month but no, @reliancejio i tried multiple times but they said no service to my area which is in prime location, @ACTFibernet please lauch your service in srikakulam na!
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AnandMadabhushi
(@andmadca) reported
@ACTFibernet Please advise your associate Krishna Raju at hyderabad +91 7995012347 to answer our calls and attend to our issue pending for two weeks now.
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Shariq UR
(@ShariqUR1) reported
@ACTFibernet Registered for a new connection, made payment, then cancelled it. Complaint raised on 3rd of July. Sent emails, called everyday. Refund still pending. It's almost been a month. Pathetic customer support. 😤 #ACTfibernet #cheaters
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Arvind_cool
(@Rachamaduguarvi) reported
@ACTFibernet Please arrange the call as quick as possible . I had to stop my work because of this issue
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Sethu Madhav Upadhyayula
(@u_sethu_madhav) reported
@ACTFibernet Had the worst of customer service experiences this week. This includes ACT service team not able to resolve an issue after a week, technical staff not contacting in the first 3 days of raising the complaint and the technical blocking my (customer's) mobile number.
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K V D K PRASAD
(@kvdkprasad) reported
@ACTFibernet @ACTFibernetHYD Internet is not working. WFH is on Hold. Pls check asap SR10160315153532.
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Suribabu Talari
(@suribabutalari) reported
@ACTFibernet @ACTFibernetHYD Despite escalating the issue and vigorous followup for connection shifting, not resolved yet. Having paid annual sub'n in advance and not being able to use the same, no point in continuing ur services. Pl process for my refund. SR10160054903164
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Pagidipitta
(@chandra_mouly) reported
@ACTFibernet your service is pathetic. I’ve been troubled by you on billing issues. I’ve paid full amount for an year in Feb 21 and your team is asking me to pay extra 5k. I hate to tell you your call centre people disconnected my call twice by saying they are putting me on hold.