ACT Outage Report in Uppugūda, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Uppugūda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Uppugūda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Uppugūda, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Uppugūda, Telangana
Latest outage, problems and issue reports in Uppugūda and nearby locations:
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Teja
(@tejabn99) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I'm paying the service to get the speed of 25mbps and you people are providing adequate speed to work from nome poor service I'm using @reliancejio Mobile hotspot for working what a poor service u r giving pathetic 😡 service #poorservice
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Thatavarthi Raja
(@rajathatavarthi) reported
from
Annāram, Telangana
@ACTFibernet internet outage since yesterday. Service request raised but the status is closed without resolution. Had to reopen the issue. During this crisis time, connectivity is critical to meet our business deliverables. Please resolve on high priority#SR10137596326502
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
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Neil
(@neilghosh) reported
from
Rājendranagar, Telangana
@UdayMannam @ACTFibernet Yes Uday, the router has to be labelled as “Gigabit” to get speed beyond 100mbps. For now you can test it directly plugging the lan cable (from ISP) to computer to rule out other possibility like wiring defect or network setting on network adapter of computer .
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VJ
(@Hey_Jude_89) reported
from
Hyderabad, Telangana
@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet Iam been following since2mnths&ur #THEirresponsibleTEAM is not solving the issue
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Dattatreya patil
(@ganeshdatta143) reported
from
Hyderabad, Telangana
Dear @ACTFibernet its been 8 days now , we have paid for new connection . But till now no response .Operator has been declining. I know we all are being stucked in lockdown . But you employe must have told us before .Now, he is not answering phone. Plz request you to help.
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste
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Raj Kumar
(@Raj_Dandla) reported
from
Hyderabad, Telangana
@ACTFibernet my net is working very slow and the connecting is too weak
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Shoaib
(@ShoaibMurtuza) reported
from
Rājendranagar, Telangana
I'm going to take @ACTFibernet in center for good governance. You people will be the reason for me not staying home and I'll file a complaint against your company
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not been resolved. It's more than two days now
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.
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chandan singh
(@superb_singh) reported
from
Izzatnagar, Telangana
@ACTFibernet can i know the status and timeline or have you left us without any service..i am not able to use internet
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Yogesh Nahar
(@yogeshnahar) reported
@ACTFibernet Already been 6 days !!!!! 3 complaints and all complaints closed without any intimation and still connection not restored ! Looks like even ACT has gone the way of an Indian business ..unprofessional and ZERO customer support! Good to know that you like losing to your competitors
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Jeeva
(@ImJeevaRam) reported
@ACTFibernet Still issue not resolved.. when it will be resolved ?
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Ashokkumar Venkatraman
(@ashokkumarvenky) reported
@_lakshman_kumar @ACTFibernet I'm in Vinyagapuram. They've successfully gone pass 7 days by saying issue will resolve by EOD.
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Prince Sundar singh
(@PrinceSundarsi1) reported
@ACTFibernet #ACT #actfibernet Pathetic service. Maybe i need to look for alternate service provider. Still issue not resolved from your end.
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Ismail Afraz
(@afraz95) reported
@ACTFibernet Not responding here or on email or on dm's, didn't get a call from customer support as you said. what exactly are you expecting me to do. Just Pay the bills and sit at home facing the wall. Been asking from yesterday what's the progress on ticket but no response yet.
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aditya kolasani
(@ashulaw11) reported
@ACTFibernet hi since morning the internet seems to be down had waited for a while to see then raised a complaint also was told 2hrs it would be back been 6hrs and still nothing plz help
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thisismt_
(@manishtirkey86) reported
@UdhayaK123 @ACTFibernet No they are not giving the refund and saying it's their policy that they will use the balance and use it when you come back to their service. Pathetic service as well as refund policy. These guys are such **** eating pigs I tell you. Basically they don't want to refund.
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chandhan
(@mrSix_4) reported
There is no info on what's the issue and didn't receive any call @ACTFibernet #ACT #actbroadband #actfibernet
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Chandran
(@Chandra94361358) reported
@ACTFibernet Please don't give false commitments still the internet down issues remains the same. ACT should be trustworthy interms of revealing any statement to customers. Can you share grievance readressal team email or contact information, Let us escalate the issues to CEO. Bala Malladi
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umar mohammed
(@umarrhytmiic) reported
@ACTFibernet no response till now on complaint raised, such a shame!!! Worst customer service.