ACT Outage Report in Uppugūda, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Uppugūda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Uppugūda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at ACT
ACT is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Uppugūda, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Uppugūda, Telangana
Latest outage, problems and issue reports in Uppugūda and nearby locations:
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Lohith Krishna
(@lohithkorp) reported
from
Rājendranagar, Telangana
@ACTFibernet no internet connection since this morning! Raised a complaint. No resolution yet!! Is it a holiday for you guys for Diwali? It’s still work-from-home for me! SR10163401877164. Worst service from ACT. Unfortunately, there’s no JIO here 😓😓😓😓😓😓
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @consumercourtin Respectable consumer court, ACT Has one of the worst customer service! A complaint of no internet has been registered yesterday afternoon and even after agreed service request Sla, they couldnt resolve the issue either and request additional hours
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Neil Ghosh
(@neilghosh) reported
from
Rājendranagar, Telangana
@ACTFibernet It was resolvee after 10 days . 15 emails , 14 auto-generated response, 1 day of no internet ( disconnection ) . If that's your best service . Thank you . Also your app crashes , not really useful . Rated 1 star
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet I have raised a concern that internet is not working since 5 hrs and no resolution yet!! You are giving a resution time next day while charging whopping amount every month??
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet your ground staff and service is pathetic. Name change has been submitted 9 days back and was asked to take new connection which was done and the issue is yet to be fixed.
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Gaddam Ekaharish
(@GEkaharish) reported
from
Annāram, Telangana
@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet No Call 🤙🏻 back,no rectification of issue,No response until Now,Very BAD Service by @ACTFibernet
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet You people are unfit, you can't do anything...you are just looting customers money without giving service to them... One simple generic reply you will give. You can't do anything more than that in practical.
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet contd..or else plz refund the amount i vl go for new service provider
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Your CEO to low level all are irresponsible...really every month I have been sending mails, raising tickets, post in twitter... Again same problem repeating. Why cant you fix the problem permanently. Unskilled unprofessional fellows ... Pathetic service.. poor..worest in CC
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piyush
(@gosarpiyush) reported
from
Hyderabad, Telangana
@ACTFibernet request number SR10163327003154 is taking too much time to resolve,such a worst service
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SYED IBRAHIM
(@ibrahimllb) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Your request SR10163316413204 is tentatively expected to be resolved by 10/23/2021 12:00:00 PM. No response from any act field executive. Not solve the problem till now. Once in a 15 days connectivity issue. Already 30 hours gone.
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernet When will I get a call @ACTFibernet it's been two days and unfortunately there is no escalation matrix . Poor services
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet plz send a technician ASAP cant take this internet issues daily
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet Again No network ...Your ACT Fibernet Ticket no: SR10163563257084 has been registered. Our team will ensure fastest possible action @ACTFibernet ,@ACTFibernetHYD
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Kalyan
(@Kalyan25363287) reported
from
Hyderabad, Telangana
@ACTFibernet Every month I'm facing same issue but u people not realising and you people not understand my pain
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @TRAI @KTRTRS PLEASE ATLEAST RESPOND!! It has been half a day waiting for a solution! Worst customer service
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Praveen
(@Praveen5620) reported
from
Hyderabad, Telangana
@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ali
(@blackinvogue) reported
@ACTFibernet @ACTFibernetHYD believe 1 of your cs reps is retaliating 2 a heated call I had with him. Immediately after the call I got messages that my new password is so n so. Even though I didnt change the password. Im facing login issues since then. #unethical @jaagograhakjago
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Anshul Goel
(@2007anshul) reported
@ACTFibernet There's been no response so far and issue persists.
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Sai kiran
(@Saikiran9703476) reported
@ACTFibernet Too worst
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Ubaidullah Mushahid
(@Ubaidashaz) reported
@ACTFibernet Is this the experience I would like to have? My issue is not yet resolved
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ARSKHN3
(@skaahmd) reported
@ACTFibernet horrible service every 5days i have to raise the request , reason is @ACTFibernet didn't pay the allowance to the owner where the junction box is setup, so the owner disconnected the powersupply. Pathetic service.
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Pradeep Reddy Ambala
(@prambala) reported
@ACTFibernet Why was my connection suspended? Then return amount else I will go to the consumer forum. You people failed to provide service.
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salman fouzi
(@FouziSalman) reported
@ACTFibernet hi its been more than 4 days money has been taken but installation has not been I am calling the executive several times but there is no response.they are just bluffing Is this kind of service you are providing??
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Manharjit singh
(@manharjit) reported
@ACTFibernet my internet connection has been off for 4 days - no resolution. Extremely poor service
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Ali
(@blackinvogue) reported
@ACTFibernet I believe one of your cs agents is retaliating to a heated call I had with him. Immediately after the call, I got messages that my new password is so n so. Even though I didn't change the password. Im facing login issues since then. #unethical @jaagograhakjago @consumercourtin
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DeepakArjun
(@d_e_e_a_r_j) reported
22-Sep-2022 around 10PM. Today when i checked the usage around 7PM, 93GB consumed. In my family, 1 using mobile and other using laptop will never consume 100GB in a day I guess. But @ACTFibernet has surprised me that I am eating data instead of food.Screenshots shows data usage.