ACT Outage in Amīrpet, Rangareddi, Telangana

@ACTFibernet @ACTFibernetHYD my connection is down since almost two hours, raised a request already but no resolution yet. Please help.

@ACTFibernet, have changed login password, post that am unable to login into account...and I have raised issue with SR NO:Ticket SR10159887695947 , Still it not resolved , required resolution immediately..

@ACTFibernet need immediate attention to ticket SR10259880207342, whole apartment is impacted due to not replacing battery, again I see you focus more on ticketing SLA rather than customer, it's closed and opened multiple times

@ACTFibernet Pathatic service I came accross with Act fiber this is my account no 101930204057.this is disconnected by saying shifting charges I have been staying here for past 10 years

@ACTFibernet Pathatic service I came accross with Act fiber this is my account no 101930204057 this is disconnected by saying shifting charges if that so from which place shifting is done Before reconnection I called cc to know about plans it was told to me to pay 2691 for 6 months.

@ACTFibernet I raised shifting request . My mob no is 9100943278. No one has contacted yet. Pls cancel service

@ACTFibernetHYD , @ACTFibernet there is no internet service since yesterday morning and your teams are neither responding to tickets or calls, even your supervisors. It's impacting work and schools. Request you to look into it asap.

@ACTFibernet id 101589587668 we have been facing service interruption past 1hr. Could you please look into asap?

@ACTFibernet Good morning, I am getting a **** service. In the last weeks this is second time my net is not working. Every month I have same problem since last 2 years. I ask your several technician and your local/lousy office to shift/fix this issue for the last 2-years 1/2

@ACTFibernet your call center is down not able to connect and unable to login

@ACTFibernet I don't have access to internet since more than 18 hours. What kind of service is this?

@ACTFibernet @ACTFibernetHYD #Badservive SR10159247308442 request raised 5 days back for reconnection at Pragatinagar, Hyderabad, still not resolved, everytime I can, customer care tells and repeats the same thing that technician will come in 24 hrs, it's more than 120 hrs.....

@ACTFibernet Hi Team, this is with deep regret for choosing ACT Fiber I raised issue and SR yesterday as iam facing internet connectivity issues and received message from your side stating it will be resolved by 12pm today. Till now no response from your side, called customer

Worst experience from @ACTFibernet no resolution from customer support and act fiber app doesn't have any info regarding payments regarding home security cam . No proper service

@ACTFibernet Fools, where's the call back from your team its been 4 days no call yet, my issues have not been solved yet.. Is your team just sitting and hatching eggs on their seats? @ACTFibernetHYD @ACTFibernet you people need to shut your business. Not worthy at all to run it.

@ACTFibernet @ACTFibernetHYD where is the call back? What about my issues? Where are your false commitments?

@purnakaja @ACTFibernet I think service is a word that they have deleted from their dictionary. Only thing they can do diligently is disconnect the connection for bill not being paid on time. But won't answer ever for any issues and complaints.

@ACTFibernet, for past few months not just me but my whole community has tried all that we can to get Ur attention but haven't seen any like u who doesn't care AT ALL. Every villa in my community struggles, every single day! You guys are the worst service provider, in country.

The internet is down in my street from yesterday 1pm (July 5th) raised a complaint still no one came to fix. Poor customer service @ACTFibernet . Do act quickly to fix problems. Called customer care today at 9:30am and no proper response.

@ACTFibernet @ACTFibernet @ACTFibernetHYD why my issues has not been solved yet? What about your agent commitment from billing team name - Sandeep? What is he or your organization doing with false commitmentz? You need to shut your organization

@ACTFibernet @KRISHNA83138665 As I have already told the problem, again facing the same problem, nobody comes only phone communication is done and they instruct me to changes some configuration in settings and they said it's done. But still, the problem is standing in the same position.

@ACTFibernet @KRISHNA83138665 ACT Fiber Net- I m facing an internet issue from 05/07/2021, complain no.-SR11059087110152, SR11059445194482, SR11059806421762, S1R1060047528796 your Act team always says your problem is resolved but again after 1 or 2 days gone the problem remains the same, Pls help me to out.

Escalated on 121, was promised someone would call by 12pm today & resolve by evening. No calls yet. I feel I've made a huge mistake taking Airtel BB connection. Should have gone for @ACTFibernet or @HathwayBrdband. Shame on you & your pathetic service quality @Airtel_Presence

@ACTFibernet Again n Again, no proper response from u ppl, No internet since 150+ hrs n no proper actions taken from you ppl. Thanks fro your WONDERFUL service. Your not giving us free service, Im paying for it- better be answerable!

@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

@ACTFibernet No service

@ACTFibernet customer of 6 years but service is so horrible! What you suggest I do??

Hello @ACTFibernet it’s been 2 days without Internet. No one is lifting the call when contacted the provided phone number. Please fix as soon as possible. Here’s the reference number: SR10560048520182

@ACTFibernet @ACTFibernetHYD Its regarding SR10158743578022. Its raised on June 28th and till date no call received on box availability. Surprisingly no proper response from Nodal and Appallete Authorities. Very disappointing experience and never expected from Act.

@ACTFibernet Have been trying to reach out to you guys on both the numbers, where would a person go if has an issue?