ACT Outage Report in Amīrpet, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Amīrpet, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Amīrpet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Amīrpet, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Amīrpet, Telangana
Latest outage, problems and issue reports in Amīrpet and nearby locations:
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Ankita
(@ankithavm) reported
from
Rājendranagar, Telangana
@ACTFibernet I'm sorry to say none of your team had resolved the issue neither called up...Request you to contact immediately
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Krishna Shakula
(@KrishnaShakula) reported
from
Hyderabad, Telangana
What a pathetic service @reliancejio @JioGigaFiber_ no proper answer from customer service for set topbox even after paying for gold plan @ACTFibernet service is far better than you and before the speed was 90mbps but know not even getting 50 mbps😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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Toufiq Mohammed
(@ToufiqMechie) reported
from
Rājendranagar, Telangana
Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this using neighbor's WiFi. They use @ACTFibernet
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M.L.Bharat
(@Badasaar) reported
from
Hyderabad, Telangana
So @ACTFibernet is cleverly making *illegal* agreement with owners for not allowing any ISP except ACT. I’ve registered for Airtel which is available in my area. Formalities done, but at the end owner objected to it. He isn’t telling me to install Act but raising security issue!
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kishore reddy
(@kishorereddy116) reported
from
Rājendranagar, Telangana
@ACTFibernet thank you for the services though I paid the bill you people did not resumed my services. And customer service is waste always busy. Very bad service
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Dr. IVNS Raju - Founder RajGuru
(@ivnsraju65) reported
from
Kūkatpalli, Telangana
@ACTFibernet I am your customer since 2013. I requested for resetting my router as I had forgotten the password to share my WiFi. I raised this ticket and it was closed just like that. Please attend to it tomorrow without fail.
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Sudeep Purkayastha
(@sp_purkayastha) reported
from
Rājendranagar, Telangana
@ACTFibernet don't have internet since yesterday.. Received SMS after registering complaint through app and tried to call on the no both are invalid no.. hope you will not charge me for 3 days.. Your ACT Fibernet Request SR10134296363212 919121212121/ 917288999999.
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Toufiq Mohammed
(@ToufiqMechie) reported
from
Rājendranagar, Telangana
Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this by borrowing WiFi password from neighbor. He uses @ACTFibernet
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Nimra Saleem
(@nimrasaleem101) reported
from
Hyderabad, Telangana
@Paytm i have paid broadband bill today and from my account money is also deducted and still the @ACTFibernet page shows no update in the payment history and still no internet please help 🤓
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Ankita
(@ankithavm) reported
from
Annāram, Telangana
@ACTFibernet Hello team,kindly respond to this ticket its urgent. Your complaint has been registered with the concerned team. Ticket Number: SR10133693225978. None of your customer service numbers work.This issue is not resolved yet.17 Dec i placed a complaint
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Nidhzz
(@Nidhzz3) reported
from
Hyderabad, Telangana
@ACTFibernet As mentioned the net is not working!
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Dinesh Chandrasekar DC*
(@din2win) reported
from
Rājendranagar, Telangana
@ACTFibernet In 6 months, i lose a month on outage . I want the refund of the money for the outage else i am going to file consumer complaint
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Nagarjuna Amboji
(@nagarjunaamboji) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD how can you do that major maintenance activity without intimating the customers priorly. Also, not responding to the issues promotly 2/n
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Rahul Verma
(@rv2305) reported
from
Rājendranagar, Telangana
@ACTFibernet Nice service guys. Raised request to change plan and no update even after 3 days. Now even internet is not working. Account suspended and can't repay as plan is not changed. If not resolved today, better to switch to big and reliable brands. #poorcustomerservice
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Kiran Waghmare
(@KiranWa16477114) reported
from
Rājendranagar, Telangana
@abhijeetkumaar @ACTFibernet It's there way to say, we doesn't care if you have net or not, only money matter (pay the bill or els you account Will be suspended) , and service ******* hel. Best to take local network.
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Toufiq Mohammed
(@ToufiqMechie) reported
from
Rājendranagar, Telangana
Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. LOS blinks red yet again. Pathetic! P.S. I am tweeting this using neighbor's WiFi. They use @ACTFibernet
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Nagarjuna Amboji
(@nagarjunaamboji) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD one of the worst service you ppl are providing to the customers now a days. This is 4th consecutive complain I raised from past 2 months 1/n
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Toufiq Mohammed
(@ToufiqMechie) reported
from
Rājendranagar, Telangana
Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this using neighbor's WiFi. They use @ACTFibernet LOS blinks red yet again. Pathetic!
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Kiran Waghmare
(@KiranWa16477114) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD again same issue started, if the payment is not made before by the due that's you will suspend the net connection, after payment you guys dnt even provide the proper service, ******* hel with you guys, this month is last.. Done with you services.
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Ankita
(@ankithavm) reported
from
Rājendranagar, Telangana
@ACTFibernet Worse service its become day hy day its getting on nerves.when it was beam fibernet it was much good
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SOHAIL
(@MOHAMME99246925) reported
@ACTFibernet Ac No. 105715406519 internet not working from afternoon resolve asap
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Mohammad Tamim
(@TomZed26) reported
@ACTFibernet I have raised a ticket for internet not working in the morning at 10am. Now its 5pm and still I didn’t get any call from ACT agent. My issue is not resolved. Worst service…!!!!
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Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
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Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
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Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
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Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
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Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
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Mohammad Tamim
(@TomZed26) reported
@ACTFibernet I have raised a ticket for internet not working in the morning at 10am. Now its 5pm and still I didn’t get any call from ACT agent. My issue is not resolved. Worst service…!!!!
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Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response