ACT Outage Report in Nunna, Krishna, State of Andhra Pradesh

Bad experience from @ACTFibernet since past few days Internet is not working from 6pm to early morning. If it is not going to fix, I'll discontinue the your service. Kabela center, vijayawada

@ACTFibernet Worrest customer service again U r people never change, how customer support team speak unparlmentory words with customers From morning on words u r team discounted the call 5 times with in the conversation Worrest people and worrest service

@TheWolf8421 @ACTFibernet Hyd lo service decent untundi.. bza lo below avg

Goddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.

@ACTFibernet respected sir I was immpassionce.....saw you in the cosumer court. I never see this worst network

@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.

Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..

@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏

Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.

@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT

@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE

@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT

@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend

@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.

This is terrible, isn't it? @ACTFibernet

@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.

@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.

Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..

@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!

@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur

@ACTFibernet there are frequent issues with port. I had raised two issues in last seven days. Refer to your DM for ticket numbers. Can you look into it and fix this from reoccurring.

Dear ACT, Please have some customer support call service @ACTFibernet

@ACTFibernet What's wrong with your connectivity? It's spotty for the past few days and has been completely down for over a couple of hours. Should I dedicate an hour every week to call customer support and raise complaints? This is laughable.

@ACTFibernet worst service in the world 😡every time in night i got high ping … why i pay 1500/month . Sorry i need to switch internet service provider

@ACTFibernet Waiting for a resolution past 3days why such a pathetic service

@ACTFibernet Very poor service in Whitefield Bangalore, no response on the ticket raised pathetic service Customer service pathetic

@ACTFibernet I want to change the phone number of my connection as I have issues receiving OTP from yoh. Could you help ?

@ACTFibernet I want to know who raised this ticket SR1046740485549. He disconnected my call without resolving customer queries. Paid 295/- for owner name change request on 23rd March, still owner name didn't changed. Such a irresponsible customer care it is.

@ACTFibernet worst customer care ever issue not resolved since 12hrs Complaint num: SR10267399304123

@ACTFibernet Dear ACT, I have been using your Internet and lately my Wi-Fi going off if there is a power outage. I have a powerback (Inverter-Battery) at my home. My computer which is connected using Ethernet cable just works fine with the inverter. But the Wi-FI isn't. Pls help.