ACT Outage Report in Dod Bettahalli, Bangalore Urban, State of Karnataka

@ACTFibernet there is no internet from yesterday 01:30 PM but nothing has been done to fix it. Is this is the way your team works to fix an outage👏👏👏👏? Account No. 102655230855 Complaint No. SR10267261357454

@ACTFibernet internet not working and no resolution from your end!!! Already companies no one is taking care what the hell is going on? Complain number SR10267254311944

@ACTFibernet Still issue pertaining and it’s under observation. The quality of router is provided is worst, due to that we are getting low internet speed. Ask ur back end team to provide high end router to fix the issue on exception case.

@ACTFibernet Yes please close this issue because I have not received my closure amount and my account got closed 6 months back but still I am getting the billing messages.

Dear team Do you have any resolution or I will take legal action. @ACTFibernet @consumerforum_ @MIB_India

@ACTFibernet No use, I spoke to ur customer care, they are not fit to fix the issues. It’s 5 days new connection, from day one getting 70MBPS with slow Internet speed for 300MBPS plan. I need immediate solution or refund the amount and disconnect connection. #ACTFibernetScam #ActWorstService

@ACTFibernet - worst services from Act , the week connection for 300MBPS taken and getting 35MBPS speed. Customer care response is worst. Am totally unhappy with the service. The Your ticket SR10267211846034 .#ACTBroadbandWorstService

application submission timing will be closed at 12, but they took it as a granted. I just want to ask one question to @ACTFibernet, that is this a way you treat to candidates/freshers who is going for interview in your company? No value for their money and time?#freshers

@ACTFibernet ACT IN BLORE...WILSON GARDEN...HAVE YIU CLOSED THE SERVICE? FROM 10.30 AM TILL 9 PM NOT RESTORED. BAD. NO ONE CALLS ALSO TO FIND THE RESIDENTS PROBLEMS. WILSON MANOR APAPRTMENT.

@ACTFibernet Shared the details over dm. Please check. And i have been calling the support for more than 6 days, n if its not resolved today then you can close the connection once for all and show the public the kind of customer service you provide.

@ACTFibernet @ActfiberC Why you can not resolve a simple issue?

@ACTFibernet Internet is down in Bangalore. Spend some money on maintenance either than spending on marketing.

@Airtel_Presence have u discontinued airtel broadband service is HBR layout Bangalore???…u seem to be competing with @ACTFibernet in “customer don’t care” attitude … can I arrange for a pick up n drop for your service engineers to do needful ???

@ACTFibernet Have told your engineers that as a doc dealing with emergencies I need the net all thru the night to be contacted by hospitals and patients about reports .. you never bothered ..

@chetanabelagere @ACTFibernet Most customer unfriendly service provider

Hey shameless @ACTFibernet when will u stop ACTing like a third rated service provider and start giving some internet connection at least for few days a month… in #siliconcity #Bangalore if you can’t then u better wind up and make way for others.. tired of ur junk services.

Hi @ACTFibernet , Have faced internet connectivity issues for the past two days. Your field engineer refused to come to fix it. I am left with no choice but to ask you to disconnect the service and request you to process the full refund (I have paid in advance for 6 months)

@ACTFibernet Any update? Internet is not working

@ACTFibernet Issue is resolved now. Thanks to Naveen for swift actions. Hopefully the waiver amount will be credited in the subsequent bills too.

@ACTFibernet #ACTBroadband is pretty unstable since this morning. Connections seem to disconnect frequently every 2-3 hours. Pls fix it. Unable to lodge a complaint via act app.. just times out every time

@ACTFibernet SR10267362509994 every long weekend/ festival/holiday your network is taken down quoting maintenance work. Today one such day ??? Last time, resolution took 26hrs.. This time 🤞 ??? Pathetic service…

@ACTFibernet Day 38, you haven't answered the above and yet closed all my support tickets without my consent. I do not wish to and cannot be forced into paying any further for such crappy, non-consumer friendly services.

Don't avail services from @ACTFibernet, they're inept to handle customer service. Better go for reputed companies that are pan India broadband service providers. The ACT sales team are a bunch dishonest people who in order to fulfill targets will do anything to mislead you.

How @ACTFibernet cheats and mistreats its customer. A thread. We got a new connection in August and took 3 months plan and paid 3500. yesterday after a power cut due to rain, internet was not working and the router name was changed to default name.

Horrible service is facing with @ACTFibernet. Not even bothered to give customers what they are promised. Horrible customer service. They will just offer everything for the branding purpose. Really struggling with @ACTFibernet ISP.

0 customer support..dont every take #act #actinternet @ACTFibernet .. Down since morning...no customer support at all..!! Horrible experience with #act @BalaMalladi

Ticket SR11067335186900 is tentatively expected to be resolved by 20-Mar (DD/MM) between 16:00 to 19:30. But no resolution yet. Could you please provide a substantial update @ACTFibernet @DoT_India

Since afternoon there is no internet no response from support chat except for the ticket no. @ACTFibernet very unprofessional towards customers.

And here we go again, Excitel and their so called Internet Fibre connection. One of the worst you can imagine. - 💩 Internet - 💩 Service But, - ✅ Unreliability @excitel_rocks @ACTFibernet

ticket SR10167343090199 still not resolved since 4 hours internet is down. Lost multiple clients and affected my reputation. Never using act again after the subscription ends i am switching to another fibernet which has quick response.. @ACTFibernet