ACT Outage Report in Tansandra, Bangalore Urban, State of Karnataka

@ACTFibernet there is no internet from yesterday 01:30 PM but nothing has been done to fix it. Is this is the way your team works to fix an outage👏👏👏👏? Account No. 102655230855 Complaint No. SR10267261357454

@ACTFibernet internet not working and no resolution from your end!!! Already companies no one is taking care what the hell is going on? Complain number SR10267254311944

@ACTFibernet Still issue pertaining and it’s under observation. The quality of router is provided is worst, due to that we are getting low internet speed. Ask ur back end team to provide high end router to fix the issue on exception case.

@ACTFibernet Yes please close this issue because I have not received my closure amount and my account got closed 6 months back but still I am getting the billing messages.

Dear team Do you have any resolution or I will take legal action. @ACTFibernet @consumerforum_ @MIB_India

@ACTFibernet No use, I spoke to ur customer care, they are not fit to fix the issues. It’s 5 days new connection, from day one getting 70MBPS with slow Internet speed for 300MBPS plan. I need immediate solution or refund the amount and disconnect connection. #ACTFibernetScam #ActWorstService

@ACTFibernet - worst services from Act , the week connection for 300MBPS taken and getting 35MBPS speed. Customer care response is worst. Am totally unhappy with the service. The Your ticket SR10267211846034 .#ACTBroadbandWorstService

application submission timing will be closed at 12, but they took it as a granted. I just want to ask one question to @ACTFibernet, that is this a way you treat to candidates/freshers who is going for interview in your company? No value for their money and time?#freshers

@ACTFibernet ACT IN BLORE...WILSON GARDEN...HAVE YIU CLOSED THE SERVICE? FROM 10.30 AM TILL 9 PM NOT RESTORED. BAD. NO ONE CALLS ALSO TO FIND THE RESIDENTS PROBLEMS. WILSON MANOR APAPRTMENT.

@ACTFibernet Shared the details over dm. Please check. And i have been calling the support for more than 6 days, n if its not resolved today then you can close the connection once for all and show the public the kind of customer service you provide.

@ACTFibernet @ActfiberC Why you can not resolve a simple issue?

@ACTFibernet Internet is down in Bangalore. Spend some money on maintenance either than spending on marketing.

@Airtel_Presence have u discontinued airtel broadband service is HBR layout Bangalore???…u seem to be competing with @ACTFibernet in “customer don’t care” attitude … can I arrange for a pick up n drop for your service engineers to do needful ???

@ACTFibernet Have told your engineers that as a doc dealing with emergencies I need the net all thru the night to be contacted by hospitals and patients about reports .. you never bothered ..

@chetanabelagere @ACTFibernet Most customer unfriendly service provider

Hey shameless @ACTFibernet when will u stop ACTing like a third rated service provider and start giving some internet connection at least for few days a month… in #siliconcity #Bangalore if you can’t then u better wind up and make way for others.. tired of ur junk services.

Hi @ACTFibernet , Have faced internet connectivity issues for the past two days. Your field engineer refused to come to fix it. I am left with no choice but to ask you to disconnect the service and request you to process the full refund (I have paid in advance for 6 months)

@ACTFibernet Any update? Internet is not working

@ACTFibernet Issue is resolved now. Thanks to Naveen for swift actions. Hopefully the waiver amount will be credited in the subsequent bills too.

@ACTFibernet #ACTBroadband is pretty unstable since this morning. Connections seem to disconnect frequently every 2-3 hours. Pls fix it. Unable to lodge a complaint via act app.. just times out every time

@ACTFibernet I installed ACT last week and the experience has been pathetic. I was given an offer for a free router for a 3 month plan. But the router I was given does not support the connection speed. Raised a query on Sat, it's Wed now but no resolution has been provided.

@ACTFibernet I have been reaching out to you since saturday to refund my GX security and take it back. Still no response, today is my last day in my flat please help. You are taking too much time. Its getting too long now and its frustrating @jagograhakjago Acc no : 102646152357

@ACTFibernet worst customer support I want cancel my account and need refund...

@ACTFibernet Man my urgent work is help up. 😫 send some technician immediately else I will switch to other network.

@ACTFibernet worst service. Without any request connection reactivated. For a period no connection and demanding payment. Nodal officer not useful at all and worst service provider. Totally not professional

@excitel_rocks 12 Days..No resolution. I think your team not able to resolve in this year @ACTFibernet Your can reach for new broadband connection?

@ACTFibernet Hi team, I requested for a new connection on 15 March and paid the amount as requested by your sales representative. However, due to technical and logistical problems, the connection is still not provided. Can you please close the request and process the refund?

@ACTFibernet I am fed up with the services provided by you . Two days back only I got a call from ACT regarding the feedback and now I am facing the same issue backend problem from your side . Dont even bother to get it done since I have switched to a different service provider.

@ACTFibernet Fed up with your service. Yesterday there was no connectivity for 4 hours, again there's nothing since morning. What's going on? I have got to switch to another service provider, can't have this affecting my work two days in a row!!

@ACTFibernet SR10267362509994 every long weekend/ festival/holiday your network is taken down quoting maintenance work. Today one such day ??? Last time, resolution took 26hrs.. This time 🤞 ??? Pathetic service…