ACT service status in Panatur, Karnataka
Why is my ACT service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Panatur, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Panatur, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at ACT
ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (65%)
- Wi-fi (26%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Panatur, Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 17 hours ago |
|
Bengaluru
|
Internet | 3 days ago |
|
Bengaluru
|
Internet | 4 days ago |
|
Bengaluru
|
Wi-fi | 5 days ago |
|
Bengaluru
|
Internet | 8 days ago |
|
Bengaluru
|
Wi-fi | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Panatur, Karnataka
Latest outage, problems and issue reports in Panatur and nearby locations:
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Sailesh Kumar (@saileshkumarb) reported from Bengaluru, Karnataka@ACTFibernet internet disconnection is become common with you guys, internet was down for first 6 days of the month, now once a week and you send a full month bill. Unable to use internet connection for last 2 days. And you guys don't even respond. Becoming worst.
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Ashish Gupta (@gashish83) reported from Sahakara Nagar, Karnataka@ACTFibernet # false commitment #no customer support#no service Incident of Block A Sahakara Nagar Banglore 560092. User I’d 102375105872
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Sandesh Rai (@raisandesh) reported from PETROL BUNK ORR, KarnatakaThread 6 @ACTFibernet - what kind of troubleshooting is happening at your end if you can’t resolve this. I expect a callback on this today. If we continue to see such issues, we as an apartment block #SSRekhaResidency will need to take a call & move
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Nitish Singh (@NitishSsinghh) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Why your customer support services are deteriorating day by day. I have paid my bill but it's still showing unpaid and this issue i have raised i guess 1 month ago but still it's not resolved. The internet speed is pathetic now a days. Please serve us better again.
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sidh (@sidharthbhardhi) reported from PETROL BUNK ORR, Karnataka@ACTFibernet there is constant internet issue with you, after raising complaints also there is no response. Your call centre is also not aware of the situation, nor there is any call back from your service team regarding the issue. Worst service team
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Mohammad Umar Khan (@md_umarkhan86) reported from Chandapura, Karnataka@ACTFibernet you guys are really in a mood of making fun of customer every now and then I want this to be fixed asap also I need reimbursement as well account id is 102642240368.
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balaji (@testbalaji) reported from Bengaluru, Karnataka@ACTFibernet since morning trying to contact customer care.. after waiting 20 mins call is disconnecting everytime.. pathetic.. worst service
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Prem Singh (@PremSingh5521) reported from PETROL BUNK ORR, Karnataka@ACTFibernet I am near to lose my job due not completed work on time. And it credit goes to @ACTFibernet If I lose my job that fraud company @ACTFibernet will lose his Business Ready for Consumer Court. 5 Days been no internet issue resolved by that company. 😡😡😡😡
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Ramanathan V (@_Ramanathan) reported from PETROL BUNK ORR, Karnataka@ACTFibernet First provide the proper Internet service, then go for rewards. I am getting 28 mbps speed for 100mbps speed plan. No use after raising multiple complaints as well. #ACTFibernet #WiFi
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Sandesh Rai (@raisandesh) reported from PETROL BUNK ORR, Karnataka@ACTFibernet My network name is Triskellion
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Vivekananda (@vivekele) reported from PETROL BUNK ORR, Karnataka@ACTFibernet First correct your basics. Learn to give service to customer. Request you to keep up the business ethics as your priority. @Thara_VruTha Look at the advertisement..LOL. Its been #3Month8days still your issue not resolved. @TRAI @DoT_India @OfficeOfRSP #Blindfolded
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Prem Singh (@PremSingh5521) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Why we will do with 500 GB...There is no good services....Highly recommended, Not to buy this...worst company ever...they lied to me not once, again and again....
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Sandesh Rai (@raisandesh) reported from PETROL BUNK ORR, KarnatakaThread 7 @ACTFibernet need to take a call & go with an alternate service provider. This continued disturbance in services is hampering work from home capabilities, especially when most work is internet dependent. Please #ACT responsibly & fast on this.
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Kilo Kilo! (@karthikbarad) reported from Bengaluru, Karnataka@Gourav_1905 @ACTFibernet ACT is the worst ISP! They bloody need days to solve a simple issue and the customer care they have no idea what they are even talking about.
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Mohammed Asif (@djasif) reported from PETROL BUNK ORR, Karnataka@shreyas_prasad @ACTFibernet I guess you are right. These guys have been behaving really badly.not at all customer centric.
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Pankaj Kapoor (@Freak4Tech) reported from Gottigere, Karnataka@sandeep9sarma @ACTFibernet This is what I have felt too. Since lockdown begin, their services started going down and down.
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Arun Miskin (@ArunMiskin) reported from Bengaluru, Karnataka@ACTFibernet internet is not working from last 27 days. And seems like no body bothered to address this issue. SR102406658702802. @mahendrakumarsharma
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Ajayvk (@instavk_1) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Team, we have been trying to reach you guys from last four days as our wifi is not working at all from last one week. No action even after creating an ticket. Please take action immediately. SR-10241491097952 #actnetwork #koramangala
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GOD_DAMN_JD (@jagath_jd) reported from Bengaluru, Karnataka@ACTFibernet 1 week of following up, helpless customer support, no show technician, How difficult can it be to get internet in the center of the city. #Bangalore #ActFibernetScam
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Kilo Kilo! (@karthikbarad) reported from Bengaluru, Karnataka@Gourav_1905 @ACTFibernet ACT is the worst ISP! They bloody need days to solve a simple issue and the customer care they have no idea what they are even talking about.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Madhukar (@maavunoori) reported@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
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Akif Mirza (@akifmirza) reported@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
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Akif Mirza (@akifmirza) reported@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
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Madhukar (@maavunoori) reported@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
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Madhukar (@maavunoori) reported@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
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Akif Mirza (@akifmirza) reported@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
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Madhukar (@maavunoori) reported@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
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Akif Mirza (@akifmirza) reported@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
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Madhukar (@maavunoori) reported@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Akif Mirza (@akifmirza) reported@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?