ACT Outage Report in Tarnaka, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Tarnaka, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tarnaka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Tarnaka, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Tarnaka, Telangana
Latest outage, problems and issue reports in Tarnaka and nearby locations:
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Adithya chowdary
(@Adithyaa91) reported
from
Rājendranagar, Telangana
Dear #actfibernet i have been going trought the internet issue from pst 5 days till now now one has even helpled to find out wat is the issue and i am facing this evey weekend as you ppl gve big promotions on your internet before that try to solve this issue asap #ACTfibernet
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Dibyendu Datta
(@dibyendudatta) reported
from
Rājendranagar, Telangana
@ACTFibernet and the problem persists No solution what a service Great 👍 to have you as my service provider.
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Kotla Vamshee kiran
(@kotla_vamshee) reported
from
Hyderabad, Telangana
@ACTFibernet Wow what an early reply.Your service Engineers wont lift calls on time and if signal is gone and we complaint,they will reply very late and wont lift calls even we call for 20-30 times.Punctuality is required .so when you recruit them..see this is as a first quality.
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vishnu
(@vishnu_varadhan) reported
from
Rājendranagar, Telangana
@ACTFibernet I pay you 1400 for my 100 Mbps internet and I dont even get 2mbps speed! Me and my wife don't even get Wi-Fi in the next room! No signal at all! I sit next to the router still nothing! Raised complaints no help! One of the worst connections and support
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varunraj sitamraju
(@varunsitamraju) reported
from
Hyderabad, Telangana
@ACTFibernet Most unprofessional service despite paying the due does not activate the service and no response from customer care pathetic service.
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Pavankumar
(@Pavan9398) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet worst service,no response from customers care & nodal desk after several complaint ,SR10133072403278 😠😠
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Prathap
(@Prathap2015) reported
from
Rājendranagar, Telangana
@ACTFibernet & @ACTFibernetHYD One of the worst and pathetic service from you guys.. I feel like you have kept this company only for money related but not for providing service.. SR10131934236392 have raised complaint on 31 Oct 19 yet it is not solved.
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himaja srirambhatla
(@drama_queen_sha) reported
from
Hyderabad, Telangana
@ACTFibernet the services you provide and terrible and people you hire are so incompetent that they fail to respond even after 72 hours of booking complaints and calling them multiple times. I wish to book a complaint in consumer forum
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Vikrant Jain (Lunia)
(@luniavikrant) reported
from
Rājendranagar, Telangana
@ACTFibernet Your service has got worse lately.. My internet was off for 4 days in past one week. This is my last month of subscription. Will switch to other service provider. Pathetic service #nointernet
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Sriram Arumilli
(@aarusriram) reported
from
Rājendranagar, Telangana
Paid money a week ago; still no installation. @ACTFibernet your service is more worst than other service i used earlier. @ACTFibernetHYD irresponsible support staff you have.
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Ramakanth Duvalla
(@ramakanth26) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet Pathetic service no reponse from team,internet disconnects 4-5 times each day f***ing management does nothing for the customers
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Rajendar
(@Rajendar_Y) reported
from
Hyderabad, Telangana
@ACTFibernet Hello Team, internet is not connecting since morning 10 am.kindly fix it ASAP. Ticket deatils: SR10132082740580
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Dibyendu Datta
(@dibyendudatta) reported
from
Rājendranagar, Telangana
@ACTFibernet The speed is not the one which i am paying you calling to your customer care no the executive don't have a single idea the SOP questions she/he is asking, then without raising a incident report ttansffered the call to some technical team and it disconnected.
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Kotla Vamshee kiran
(@kotla_vamshee) reported
from
Hyderabad, Telangana
Worst network and their worst customer service @ACTFibernetHYD @ACTFibernet
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Tuhendu Das
(@mail2tonnie) reported
from
Rājendranagar, Telangana
Such a bad experience with @ACTFibernet initially it was bad speed, then relocation is frustrating. Customer care not bothered. They promised 24hours but nothing delivered I’m a prepaid customer at a loss. It was a mistake switching from @airtelindia really frustrating.
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Sriram Arumilli
(@aarusriram) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD Pathetic service! @ACTFibernet
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Adithya chowdary
(@Adithyaa91) reported
from
Rājendranagar, Telangana
@ACTFibernet you have the worst service in hyderbad try to splve that asap i have been giving complain everyweek regarding the same issue but till now it is not solved and i raised a complain before 5 days till today no one has even solved it stop fooling ppl try to solve issues
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Krish Chow
(@saikrishnachow) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet @ACTFibernetHYD , It is very frustrating with Act internet. This is third time in the period of one month that I am facing network issue and your will not respond . Why don't you tell this that you need 48 hrs to resolve when we are taking the connection
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Ramakanth Duvalla
(@ramakanth26) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet Where ever you move , service us going to be parhetic as always few more weeks waiting for JioFiber
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Tuhendu Das
(@mail2tonnie) reported
from
Rājendranagar, Telangana
They are like that! Most disgusting service in Hyderabad! @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
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Mohammad Tamim
(@TomZed26) reported
@ACTFibernet I have raised a ticket for internet not working in the morning at 10am. Now its 5pm and still I didn’t get any call from ACT agent. My issue is not resolved. Worst service…!!!!
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Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Mohammad Tamim
(@TomZed26) reported
@ACTFibernet I have raised a ticket for internet not working in the morning at 10am. Now its 5pm and still I didn’t get any call from ACT agent. My issue is not resolved. Worst service…!!!!
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet But why no one is calling? Today is 4th or 5th day I am not able to access internet. Earlier 65 days internet outage and these 5 days no internet. Total 70 days. Don’t know what happened to this company. Any staff changed recently?