ACT Outage in Tarnaka, Rangareddi, Telangana

@om41r @ACTFibernet Their service has been nothing short of atrocious. I have experienced the same.

The worst experience with you people @ACTFibernet the internet speed is very slow..unacceptable this is ..#2019MadeMeRealize #actfiber

@ACTFibernet @ACTFibernetHYD this is a pathetic internet service ever disconnection every second day bastards no one takes care of it in CC AC No. 101007331362 pls resolve it asap losers

@ACTFibernet First resolve the #internet #fail issues. You are not even replying to tweets!

Hello Actfibernet team, Chasing your customer care is nightmare for us when you can’t support customer issues please shutdown your services better don’t play with customers.@ACTFibernet #actfibre #jio #airtel

. @ACTFibernet your internet speed is so pathetic that even your own app to register that complaint does not work.

@ACTFibernet @ACTFibernetHYD Been over 36 hours now and no connectivity yet. Way to go ACT. This is how @_DigitalIndia is going to progress. Tired of calling customer care. Worst ever service.

@ACTFibernet internet not working. Your App says internet is suspended and asks me to pay the due amount to raise ticket. I want to raise a ticket to tell that there is no due from my side. Paying another 1500 for raising a ticket seems to be too costly

Worst service @ACTFibernet Very quick to collect money but not to give connection. Its been 3 weeks no update on my connection.

@ACTFibernet over 8 hours since no connectivity. And we call it Digital India. Ridiculous service and ridiculous customer care. Will be changing my ISP very very soon. @reliancejio Your time to take over and show these guys what true service is. Hope you don’t disappoint.

@ACTFibernet Thanks for the " ultra speed " reply . the issue has been resolved after 6 days of continuously calling your customer service. In The time I invested in calling your customer support I could have watched Bahubali part 1 and 2 twice . I anyways DM my details. Please check

@ACTFibernet New connection promised within 49 hours in Jubilee hills rd 86,after taking payment is not yet done, more than 200 hours over,very poor service from Act, staff are rejecting the calls, when called for update, I am calling daily, very stressful and unprofessional

@ACTFibernet it's been 48 hours and internet issue is not fixed, I am stuck with you as I paid 1 year.....please refund my money....enough is enough......@TRAI @Consumer2Court @JagoGrahakJago_

@ACTFibernet I subscribed for new act connection in Jubilee rd 86, on 2nd October, executive promised me connection within 48 hours, but as of now (192 hours have passed), I am still waiting for connection, poor service and execs dont answer the calls, they reiect your calls.

@hchawlah Could you help me with my Wifi connection of @ACTFibernetHYD .. It goes down very regularly and there is absolutely no response from their local team @ACTFibernet

@ACTFibernet port is down.. happened 2nd time in a span of 3 days.. please help

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet Pathetic service !!!!! My internet is not working from 5 days. None of your customer service gives a damn about that !!!

@ACTFibernet @ACTFibernetHYD Please let me know the status of SR10130949239282 as there’s no response from your customer care on phone or mail.

@ACTFibernet Sadly it worked only for 24 hours & became unserviceable again. New SR10130949239282. The technician was worried about closing SR than providing lasting resolution. Now I am without uninterrupted internet for the last 10 days. So much for big claims made by @ACTFibernetHYD

@ACTFibernet No internet for the past two days ! False promises every where that the issue will get resolved by one day , two days. No response , no action ! The service is at worst! For the first time , I felt why I am using this for the past 10 years ! SR10130809808722

@ACTFibernet No internet since yesterday. We are loosing our precious time and work. Costumer care number is not working. Ticket No. SR10130819877512.

@ACTFibernet @ACTFibernetHYD If you don't respond I'm going to proceed by written complaint to consumer forum.

@ACTFibernet Issue not resolved yet

@ACTFibernet : guys do u even have a basic sense of responsibility it has been 1 day since the Internet is down and there is no response

@ACTFibernet : do u care to response , Internet is now down for more than 24hrs in Alkapoor township

@ACTFibernet : Internet connection is down since yesterday evening and no response till now

@AnushaRuth @ACTFibernet @ACTFibernetHYD Talk to the Nodal Office they ll tweak things and fix it

@ACTFibernet Since last 3 days I am without internet. But nobody cares about the customer service. We are not paying for No SERVICE.

Hello @ACTFibernet , unable to use internet for last 2 hours. Please help.. Unable to log a service ticket on your app, so contacting on twitter

@ACTFibernet Yesterday at 19:10 raises a Internet connection problem with SR10129735059172. After 23hrs I am waiting for resolution. Neither got call nor solution. Due to such BAD service, we are waiting for @reliancejio #JioFibre service desperately.

@ACTFibernet kindly take action on tickets raised. There is a fiber cut in our society complaint has raised but still no response from your team since 2days. Number:SR10128526672368.

My complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000

@ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972

@ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.

@ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...

@pkarni @ACTFibernet Try calling their Customer care, very rude.

@ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.

@ACTFibernetHYD @ACTFibernet Issue is fixed but the speed is pathetic, By the way mine is 100 mbps connection and youtube is struggling to load.

@ACTFibernet I am loosing my patience. Since last two days I don’t have Internet at my place after several calls I am unable to get through. Your call waiting in more than 30+. The most unreliable service. #FixInternet

@ACTFibernet @ACTFibernetHYD Facing Issue to get Connection in my place in Hyderabad, Our neighbours has the connection, But we can’t, Tried from all the sources. Need help urgently

@ACTFibernet I am not renewing your internet this time. Your support just sucks and the response times are very bad.

@ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice

@ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552

@ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM

@ACTFibernet @KiranMallavara2 It resolved after multiple escalations, been pathetic experience with the support. Anyways thanks for looking into it.

@ACTFibernet Poor Service @ACTFibernet I am facing internet issue from 17th October Still, it didn't get resolved yet I call ACT customer care around 25-30 times. But no use

Poor Service @ACTFibernet I am facing internet issue from 17th October Still, it didn't get resolved. I called ACT customer care around 25-30 times. But no use.

Poor Service @ACTFibernet I am facing internet issue from 17th October Still, it didn't get resolved yet I call ACT customer care around 25-30 times. But no use

@ACTFibernet Your internet service is going from bad to worst. No internet access from 5 days and everyday your customer care says issue will be resolved in 24 hours and it didn't happen yet. Please resolve asap. Complaint Id:SR10131480919292

@ACTFibernet I've sent a complaint regarding my lan connection and instead of solving it i have received a mail stating the problem is already silvers when infact not event a subtle cc called me to enquire about the problem.

@ACTFibernet You took 5 days to reply to the issue, no wonder why your guys turned up so late to install the connection. They installed 3 days ago.

@ACTFibernet @Ranajoyck It is again down,... facing daily outages, pathetic service.

@ACTFibernet Wow, you are so quick at fixing everything. Your service sucks

@ACTFibernet @ACTFibernetHYD people are dead or what no acknowledgement, no concern just bill us and send the bill 1st of every month. Great service wonderful... I spoke to customer care executive hima she was very arrogant, irresponsible, throwing her attitude on customers.

@ACTFibernet First learn to provide good service with out fake promises