ACT Outage in Tarnaka, Rangareddi, Telangana

@ACTFibernet Kindly resolve the issue ASAP, as I am doing WFH, and my work getting hampered.

@ACTFibernet Your regrets are useless, without a proper timely resolution #PatheticService #worstturnaroundtime

One of the worest @ACTFibernet customer care & Engineers

@ACTFibernet You people are unfit, you can't do anything...you are just looting customers money without giving service to them... One simple generic reply you will give. You can't do anything more than that in practical.

@ACTFibernet @ACTFibernetHYD Your CEO to low level all are irresponsible...really every month I have been sending mails, raising tickets, post in twitter... Again same problem repeating. Why cant you fix the problem permanently. Unskilled unprofessional fellows ... Pathetic service.. poor..worest in CC

@ACTFibernet Again No network ...Your ACT Fibernet Ticket no: SR10163563257084 has been registered. Our team will ensure fastest possible action @ACTFibernet ,@ACTFibernetHYD

@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD

@ACTFibernet It was resolvee after 10 days . 15 emails , 14 auto-generated response, 1 day of no internet ( disconnection ) . If that's your best service . Thank you . Also your app crashes , not really useful . Rated 1 star

@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out

@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel

@ACTFibernet contd..or else plz refund the amount i vl go for new service provider

@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving

@ACTFibernet plz send a technician ASAP cant take this internet issues daily

@ACTFibernet Every month I'm facing same issue but u people not realising and you people not understand my pain

@ACTFibernet no internet connection since this morning! Raised a complaint. No resolution yet!! Is it a holiday for you guys for Diwali? It’s still work-from-home for me! SR10163401877164. Worst service from ACT. Unfortunately, there’s no JIO here 😓😓😓😓😓😓

@ACTFibernet No Call 🤙🏻 back,no rectification of issue,No response until Now,Very BAD Service by @ACTFibernet

@ACTFibernet request number SR10163327003154 is taking too much time to resolve,such a worst service

@ACTFibernetHYD @ACTFibernet Your request SR10163316413204 is tentatively expected to be resolved by 10/23/2021 12:00:00 PM. No response from any act field executive. Not solve the problem till now. Once in a 15 days connectivity issue. Already 30 hours gone.

@ACTFibernet When will I get a call @ACTFibernet it's been two days and unfortunately there is no escalation matrix . Poor services

@ACTFibernetHYD @ACTFibernet your ground staff and service is pathetic. Name change has been submitted 9 days back and was asked to take new connection which was done and the issue is yet to be fixed.

@ACTFibernet When? Arrange me a call with the legal advisor and the decision maker to conclude and settle it down...

@ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 16th consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???

@ACTFibernet @ACTFibernetHYD net not coming n u closed the ticket wow great service Ticket No SR10163592695574 is closed. If you are unable to access internet, please power OFF & ON the router to resume. To reopen send N to 9632711600. Team ACT n

Have been an ACT Fibernet customer for more than 6 yrs… Was on a 6M +1M prepaid plan.. moved my house and ACT confirmed that connection is not feasible. Four more months of service remaining, but ACT is refusing to refund the balance amount… @ACTFibernet - poor customer service

@ACTFibernet How many more days this will take now?? I need to login by 9pm sharp

@ACTFibernet Is it take 24 hours to take action. This is the resolution time I got as message confirmation.

@ACTFibernet Hi Team, Today there is no internet since 2pm, Bangalore Electronic City. CCE is telling engineer has attended other customer on priority basis so tomorrow he will come to my place. Its not at all acceptable. Phone number-7676628183

@ACTFibernet You are providing 75mbps connection but expect customer to get their own router which is ridiculous when @reliancejio & @airtelindia is providing router with broadband package. I want a connection that will be there but only thing I will have to worry is payment for subscription

@ACTFibernet The issue has not resolved. It is very much there and case has been resolved after assurance from local technician that he will assist immediately whenever I face issue. I don’t think you can call this a resolution.

@ACTFibernet Every second day you all give this problem and states that you're team is looking into it