ACT Outage in Tarnaka, Rangareddi, Telangana

@ACTFibernet from Hyderabad repeated complaints abt speed issues since 1 week still no solution.

@ACTFibernet Stupid just resolve the connection if we don’t have Internet don’t wait for a ticket to be created shameless

@ACTFibernet I am not able to use internet for which I have registered complain. Got a call from field technician for house visit but there is no sign of him. There is no number of the tehnician given. Not able to contact customer care also. Kindly help.Facing issue with WFH

@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....

@ACTFibernet No ur excecutive just called and asked wether internet is complete ng or not he did not talked about the plan upgradation ..and did not listened to me when I was trying to tell....still my issue is not addressed

@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do

My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD

@ACTFibernet Disconnection issue has been frequent recently.

@ACTFibernet Hi, ActFibernet, Here is is my ID and details required I have issue with internet connection since few days and could not reach you, can you fix the issue and do me the needful to the earliest possible. Thank you. ID: 101598122697 Location: pedda amberpet

@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412

@ACTFibernet Just to let you know that the issue is resolved. Please make a note of steps you took to resolve for future use.

@ACTFibernet @mail2acthyd Y act is closing the service request with out solving the complaint.. I have raised many and ticket is being closed immediately. Please take immediate action on below issue. Ticket no:SR10139219935932

@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up

@ACTFibernet Worst team I have ever seen

@ZEE5India I want to cancel my premium account subscription. Could you please help me out. Thanks, CC: @ACTFibernet

@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.

@ACTFibernet Bloody solve the issues of the customers 1st

@ACTFibernet Hi, we are already an existing act customer registered mobile number- 8885382919. Kindly provide the connection. I will recharge for 3 months.

@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed

@ACTFibernet Pls help and make it fast. We have calls and presentations. Automated msg ahould come to your server if our main box not working. Use Technology we r in 21st century same old tickets and you guys come in 24 hrs this is slow process. @BSNLCorporate @bsnl_tt

@ACTFibernet Correction - It was HORRIBLE & TERRIFYING and HAS BEEN.

@ACTFibernet from Hyderabad repeated complaints abt speed issues since 1 week still no solution.

@ACTFibernet @ActfiberC acc no: 108399977576. Paid for a new connect 8 days back! Was promised connection in 3 days! 8th day running no response from any person who I contacted earlier. My calls and messages are ignored. Disappointed with the service. Awaiting response quickly!

@ACTFibernet Its been more than week, my ACT internet connection break down, still no fix, is there any SLA for ACT or they take customer for granted 🤬

@ACTFibernet u have one of the most pathetic service. 2 days my internet is down. Registered 3 complaints. When I reached the option to speak to customer care made to wait for 10 minutes then unceremoniously transferred by your operator to another team and who also cut the call

@ACTFibernet Internet not working since Sunday night at Dr.Sivaramkaranth Nagar 560077 Bangalore. Repeated calls to call center unanswered. Ticket raised says problem was to be resolved by yesterday. No one responding and stuck with no connection to work. Extremely poor service.

@ACTFibernet Pathetic Service no one reached me for installation after the Payment. I tried to reach on my own but no one responded properly. @ACTFibernet team won't bother about customer complaints once after payments are made.

@ACTFibernet this is interesting, in the last 5 days your internet went off 4 times...so almost an average of 1 per day. Everyone your team tells me it's an issue with the fiber cut. I am not sure the fiber is so fragile that it gets disconnected frequently.

@ACTFibernet internet not working no call nobody came to resolve

@ACTFibernet ..contd If you guys are reading this I humbly request you refund my money ASAP. Sorry, but I have 0% faith in your services and I will suggest every individual at home or office to not go for this WIFI service anytime in your near future. #worst_wifi_service