ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pavan
(@NasaniPavan) reported
@AndhraAmithab @ACTFibernet @ACTFibernet how could you close the raised ticket without solving the issue / intimation
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Hussain
(@Hussain72870152) reported
@sridaliya @ACTFibernet Same issue... internet is not working from 4 days please get it fixed as soon as possible..
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Prem
(@Prem26150483) reported
@ACTFibernet is anyone available to resolve my internet not working also in mobile showing my mobile number as unregistered
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Arafat
(@arafatsj) reported
@ACTFibernet Your ticket SR10365858773674 is tentatively expected to be resolved by 14-Sep (DD/MM) between 16:00 to 19:30. Team ACT - this is unacceptable SLA for an issue recurring third time in 2 months
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☆Aisha☆
(@Ash_13xx) reported
@ACTFibernet I’m facing issues with internet where your app logged me out and not recognising my registered mobile number. I can’t open a complaint ticket please call me asap!
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Tharun Babu. M
(@TharunBabuM) reported
@ACTFibernet Issue was resolved, once Arun (from ACT) called he clearly explained what was causing the issue and also kept updating me on what's being done to resolve it. Other than thi initial hiccup, I am pretty satisfied with your support team.
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TSK
(@atwias_tsk) reported
@adapodadei Extremely poor support in chennai as well. My aged relatives are being traumatized for a single broadband connection. ArTel seems to be a better alternative for me thus far @ACTFibernet
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Kriswal Stay home. stay safe
(@SOSCovidInfo) reported
@ACTFibernet @ACTFibernetHYD sir, facing problem with the internet connection. Can u please look into it! Tried to reach customer care but no response
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Deepu Pradeep
(@pradip_idiot) reported
@ACTFibernet @ACTFibernetHYD Worst customer experience, I took new connection (CAF NO :101656929474).I done the payment on 5th Sep'22 and team deny to give connection, In same building we have ACT connection. While I am asking to refund team telling 7 days to refund what is this?
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BuntyPatwari
(@ImPerfectGamer5) reported
@ACTFibernet @ACTFibernetHYD Hey this is Bunty patwari I have been using act fibernet since three months and suddenly i am not able use the internet and i cant login in the app using mobile number or user id and my user id is 101177185278 .please look into this issue.