ACT outages and service status in Madurai, Tamil Nadu
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
-
Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
-
Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
-
NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
-
Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
-
Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
-
sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
-
Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
-
ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
-
Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
-
Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
dinkar Singh (@dinkarsinghh) reported@ACTFibernet I see SR closed without resolution.
-
Chandru Anirudh (@ChandruAnirudh1) reported@ACTFibernet what a worst service u ppl r providing ystdy also no internet tdy also same issue if vr calling also no response worst shld change to other broadband ur guys r worst
-
Paulomi (@amipaulomi) reported@ACTFibernet What's the point of your customer executive informing me that the technician will come today, and the technician confirming the same but not turning up? Absolutely pathetic and unprofessional behaviour.
-
Naveen Janardhanan (@njana290380) reportedIt’s the question of consumer right to demand for the service paid for. The attitude shown by @ACTFibernet call centre, their service team, escalation desk was so high handed that at one point had remind them tha they are not giving anything free and am not begging either
-
Suresh (@IMSuresh_Dreams) reported@PraveenKumaar99 @ACTFibernet @FiberAct Even im facing the same issue Internet is not working and the guy who came to fix issue is not picking my call and he has closed ticket without fixing the issue one the worst service off late from ACT
-
Ashish Joshi (@ashishjoshilko) reported@ACTFibernet Hi , have specially asked the local cust service representative to get the Zee 5 Pack removed , also there has been a credit twice but no response
-
Ser Humano (@noorussaleheen) reported@ACTFibernet Your Service request SR10179750318014 is expected to be resolved by 14-Apr between 07:30 to 09:00AM NO CALL, NO RESOLUTION YET. IF UNABLE TO SERVE THE CUSTOMER, PLEASE DISCONTINUE THE SERVICE AND REFUND THE AMOUNT.
-
Aditya Kumar (@KumarAdity47269) reportedBeyond frustrated with @ACTFibernet - internet goes down every other day. Lodge complaint - technician comes - does “something” - starts working - same problem two days later. Any ideas?!?
-
Narendrababu (@penbabu) reported@ACTFibernet Till now I have not got proper resolution. Customer care is saying mobile number changed but they will charge for ott to be activated. I fail to understand why. Absolute harassment of consumer. Every time I call I have to repeat all the story to customer care.
-
Manoj Kumar Jena (@MJena32694) reported@ACTFibernet So my data will waste every month .Then I will move to other services.if any lowest plan then let me know otherwise I will change the service provider.