ACT outages and service status in Madurai, Tamil Nadu
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 17, 4:56 PM GMT+5:30.
- Internet (100%)
The latest reports from users having issues in Madurai come from postal codes 625014 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Madurai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Internet | 3 days ago |
|
Madurai
|
Total Blackout | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
-
sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
-
ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
-
NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
-
Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
-
Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
-
Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
-
Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
-
Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
-
Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
-
Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
shuvam agarwal (@agarwal_shuvam) reported@ACTFibernet @ACTFibernetHYD @jagograhakjago I have opted for plan change with entertainment bundle option. It has not been activated yet. I was told a new router will be given for this new plan. It’s been more than 5 days and there is no option to contact customer service.
-
Sukumar (@sukumards) reported@ACTFibernet I would again raise another issue, I booked new connection via mobile no. 9972204292, based on the ACT area incharge who told new line has need added to my apartment block, who promised me to do the connection by 15th May. I paid 6month advance on 13th May. Till now no response.
-
Ashish Dhaniwala (@thenameashish) reported@ACTFibernet raised a service request SR10180147017186 on May 7,2025 regarding shifting of connection but no response or call has been received til ltoday and no technician has visited the premises. This is very dissapointing. Request you to please priortise this SR
-
K I L L E R V I P E R (@VinodPonduru) reported@ACTFibernet SR10380207290014 two days over no one came to fix the issue total apartment users it's impacted please fix asap it will impact WFH
-
Tanmay (@Tanmayshriv) reported@airtelindia @airtelindia cancel my subscription starting today I am fed up with this kind of ****** service @ACTFibernet please contact me you have my address in the above thread
-
profit & sL (@BarickDevojeet) reported@ACTFibernet Its no use it showed it will be resolved yesterday and now it shows it will be done today. i cant even talk to your customer care.
-
SHAMEEM (@SHAMEEMR19) reported@ACTFibernet Name correction request is pending for long .Date given for resolution already passed.Kindly look into it.
-
Mirror (@dezendev) reported@ACTFibernet such a terrible service it's been 3 days I have been trying to get the shifting done, Yesterday I was asked to my self travel 20kms to old place to disconnect and bring modem to new place, Which I did. Still no progress,
-
Madhu_radhi (@radhi_madhu) reported@ACTFibernet Our internet not working for 4 days now. For 3 days we complained on WhatsApp newACT , we get msg that complaint registered. No action taken till now and today when we again tried to register a complaint the msg says no account exists with the mobile no. Bad
-
Sumit kumar (@Frxtrot007) reported@ACTFibernet My internet has been down since last night and I had raised a ticket. There is no way I can talk to the customer service and the status still shows in process. My work is getting impacted. I didn't renew my subscription to go through this frustration.