ACT Outage Report in Madurai, Tamil Nadu

Problems in the last 24 hours in Madurai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (25%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Madurai, Tamil Nadu

Latest outage, problems and issue reports in Madurai and nearby locations:

• 
  NavaneethaKrishnan (@kitchakrish95) reported 3 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

• 
  Ravi.T (@VaanampaadiRavi) reported 4 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

• 
  Joseph Nehemiah (@im_nehem) reported 10 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

• 
  Vikash (@vikash_perumal) reported 11 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

• 
  Vignesh (@V_igneshSM) reported 16 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

• 
  Ravi.T (@VaanampaadiRavi) reported 21 minutes ago from Kannānendal, Tamil Nadu

  @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

• 
  Joseph Nehemiah (@im_nehem) reported 36 minutes ago from Perungudi, Tamil Nadu

  Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

• 
  ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported 46 minutes ago from Perungudi, Tamil Nadu

  @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

• 
  Ravi.T (@VaanampaadiRavi) reported 48 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

• 
  sidarth (@sidarth33640666) reported 48 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ankit Pandey (@AnkitPa25782625) reported 4 minutes ago

  @ACTFibernet @ACTFibernet still no resolution for this

• 
  Shubham Patel (@Shubham09611034) reported 7 minutes ago

  @ACTFibernet Hello ACT support, internet is not working from yesterday night, ticket is already raised by yesterday night, please fix this. The ACT register mobile number is 9263634032.

• 
  Rajesh (@rajesh2731) reported 7 minutes ago

  @ACTFibernet #Worst #bad #poor services within HyD location facing issues for shifting process.. Too much

• 
  Shubham Patel (@Shubham09611034) reported 10 minutes ago

  @ACTFibernet @ACTFibernet Hello ACT support, internet is not working from yesterday night, ticket is already raised by yesterday night, please fix this. The ACT register mobile number is 9263634032.

• 
  Anand Kumar (@anand159357) reported 15 minutes ago

  @ACTFibernetHYD @ACTFibernet No internet service for the whole day and no response from team despite logging the ticket

• 
  M Swapnil (@MSwapnil2) reported 16 minutes ago

  @ACTFibernet Net is getting disconnected all the time... No employees are responding to calls.. The worst customer care of act...

• 
  mohammed Hussain (@mohamme77469496) reported 18 minutes ago

  @ACTFibernet some people say we don't have technicians number and some of the will say will arrange call. When I asked to talk with higher management she kept call on hold for 8min by saying she's connecting to the management really I didn't like your service

• 
  mohan venkat krishna (@MOHNAVENKATKRIS) reported 22 minutes ago

  @ACTFibernet Till now there no call from your side regarding the concern/issue I mentioned, regarding power discounts due payment settlement (for 30-months) to my bank account, please @DoT_India take an action help me, it's been long time there is no proper action taken and resolve the issue.

• 
  suresh varma (@sureshv09337320) reported 25 minutes ago

  @ACTFibernet Please help me

• 
  Shubham Patel (@Shubham09611034) reported 26 minutes ago

  @ACTFibernet Hello ACT support, internet is not working from yesterday night, ticket is already raised by yesterday night, please fix this. The ACT register mobile number is 9263634032.