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ACT outages and service status in Madurai, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Madurai come from postal codes 625014 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Madurai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Madurai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Madurai.

CityProblem TypeReport Time
Madurai Internet 28 days ago
Madurai Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Madurai, Tamil Nadu

Latest outage, problems and issue reports in Madurai and nearby locations:

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

  • im_nehem
    Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu

    @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

  • sidarth33640666
    sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu

    @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

  • V_igneshSM
    Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu

    @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

  • im_nehem
    Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu

    Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

  • kitchakrish95
    NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu

    @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

  • vikash_perumal
    Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu

    @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

  • haribabutd
    ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu

    @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Vakil__Saab
    Rahul Agarwal (@Vakil__Saab) reported

    @asaikk @ACTFibernet No reply on my issue also so far. Time to say good bye. Worst in case of customer support

  • ashfaqanns
    Ashfaq Ahmed (@ashfaqanns) reported

    @ACTFibernet I have a very bad experience with the Installation of my new connection. Internet is not working from the time it has been installed

  • mrinmoy59936493
    mrinmoy biswas (@mrinmoy59936493) reported

    @ACTFibernet @amitmath neither anyone called or came...how will u resolved? Its showin will resolve by 10pm? What is the status? Is this what after sales service?

  • maliniskanda
    MALINI (@maliniskanda) reported

    @ACTFibernet Internet services are again down - unscheduled This is happening repeatedly, lately. When I tried to raise a ticket on the site, I get the response "Sorry, we are facing a technical issue. Please try again later" !! What is happening?

  • AraniMajumder
    Arani Majumder (@AraniMajumder) reported

    @ACTFibernet being useless as usual. SR10180583021694 raised 4 days ago, no resolution, no courtesy to call back, no technician assigned, won't even let me give up the connection. Ridiculous service.

  • AdityaKLives
    Aditya (@AdityaKLives) reported

    @ACTFibernet you going to respond to my concern sent via DM or again send that same prompt response without addressing the issue?

  • EkanAnekan
    मार्गबन्धु श्रीधर: (@EkanAnekan) reported

    @ACTFibernet Could you confirm if the connection will be restored today - I have created the service request 4 days before

  • akhilm946
    Akhil Malik (@akhilm946) reported

    @ACTFibernet Finally a human stayed on call to listen an he asked me to change DNS. This is NOT a DNS issue. Now on hold for 20 minutes

  • harshitpspk04
    Harshith pspk (@harshitpspk04) reported

    @ACTFibernet my wifi is not working since yesterday evening I raised a complaint but there is no response

  • gsrajah9410
    Rajah Ganesh G S (@gsrajah9410) reported

    @ACTFibernet I know about the ETR in the app. My question is why has the issue not been resolved for more than 12 hours. I am paying for entire month for a WORKING service. Please reduce my bill during next renewal for the time the ticket was raised until the time its resolved.