ACT Outage Report in Madurai, State of Tamil Nādu
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The latest reports from users having issues in Madurai come from postal codes 625002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (7%)
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Phone (2%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet | |
| Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Gupta
(@ggupta1004) reported
@ACTFibernet - CAN YOU PLEASE HELP ME OUT A WAY TO REACH YOU DIRECTLY TO ADDRESS MY ISSUE RATHER THAN KEEP TALKING TO YOUR BOT. FED UP WITH A RECURRING ISSUE. A/c No. 107015350039. Or ask your head of Visakhapatnam to revert immediately. PS: All in caps with a reason 😡
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Naveen Raj Sivasamy - Say No To Drugs and DMK
(@naveenraj_karur) reported
@ACTFibernet @TRAI I have been getting calls, saying, we will delay for you as you unwantedly posted about us on twitter/x. 😐 ???? Still the issue is not resolved! No nw for the past 4 days!
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Sid Sharma
(@SumiitGaurr) reported
@ACTFibernet my connection was disconnected due to unresolved issues after multiple visits. Customer care assured refund within 3 days, but still pending. Requesting immediate refund of balance amount. Escalating further if not resolved #ACTFibernet #IranIsraelConflict
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Yokesh
(@ImYokEsH) reported
@ACTFibernet Internet gone again and not working. What's happening?
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DesertStorm
(@mahakalUvach) reported
Dear @TRAI please help me. @ACTFibernet is harrassing me for a connection I don't want to continue. Act fibernate is continuously doing spam call to my personal number. Act has robbed my mental peace by continuous spam call for a prepaid connection, now I don't want to continue.
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Prashanth Reddy
(@PrashanthR40674) reported
@ACTFibernet Sorry doesn’t give us a way to work right , it’s been more than 30 hours and still no resolution
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Nitish
(@Nomadic_25) reported
@ACTFibernet Today again the internet has not been working since morning. I have raised the request -SR10275942091894 Please resolve the issue as soon as possible.
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Utsav Mittal
(@utsavmittal35) reported
@ACTFibernet Worst Service of ACT in my area. (Your Service request SR11075965895814) No one has reached out yet, it's been more than 8 hours since the wifi is not working. My office work is getting impacted due to this, process compensation asap. @SajalaVasu
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Gaurav Gupta
(@ggupta1004) reported
@ACTFibernet Same Issue today, no one answering calls
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Vikas Jain
(@coolvikas1990) reported
@ACTFibernet My internet’s been down since yesterday evening. Complaint already registered but no action yet - this keeps happening! If you really want to retain customers, fix this ASAP. Pathetic that no one’s shown up till now. #PoorService Ticket:- 11875964550774