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ACT outages and service status in Madurai, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jun 22, 9:37 PM GMT+5:30.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

The latest reports from users having issues in Madurai come from postal codes 625014 and 625002 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Madurai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Madurai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Madurai.

CityProblem TypeReport Time
Madurai Wi-fi 4 days ago
Madurai Internet 4 days ago
Madurai Internet 1 month ago
Madurai Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Madurai, Tamil Nadu

Latest outage, problems and issue reports in Madurai and nearby locations:

  • V_igneshSM
    Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu

    @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

  • im_nehem
    Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu

    Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

  • kitchakrish95
    NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu

    @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

  • sidarth33640666
    sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu

    @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

  • im_nehem
    Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu

    @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

  • vikash_perumal
    Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu

    @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

  • haribabutd
    ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu

    @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    "It is 11:20 AM now! Neither your field engineer has visited nor the router configuration is done. Still waiting for the Wi-Fi network to show up. Worst service ever on day 1! Fix this immediately @ACTFibernet !" SR10280750085812

  • ktwodee
    Ktwodee (@ktwodee) reported

    @ACTFibernet Is someone coming today to get the issue resolved ???

  • AyamSrivastava
    Ayam Srivastava (@AyamSrivastava) reported

    @ACTFibernet Internet down since last night, no resolution yet, technician delaying visit. Look into it, service req : SR10280730898874.

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet If anyone in your company cares even the slightest bit, please take the trouble to resolve the problem.

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    @ACTFibernet . It's day 2 and my new connection is still dead. No Wi-Fi name, configuration pending. Is this how you treat new customers? Fix this today or cancel my connection! SR10280744973474

  • FANPIKILEPU1432
    FAAN (@FANPIKILEPU1432) reported

    @MiskiFans @ACTFibernetHYD @ACTFibernet Bro naku kuda same ayndhi appudu nenu customer care lo straight away plan cancel chesina. Then they will connect with you their local service team. They will request you to continue ACT. After that, the next day the service team came to my home.

  • revv5hundred
    revv500 (@revv5hundred) reported

    @JioCare @JioCare I am sure you cannot compensate our business loss that we have gone through the last 4 days. You have never even bothered to address this issue last 4 days. At least give our money back and disconnect the internet today. We have already got @ACTFibernet to install today

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet Why did you send a message saying the problem was resolved when it actually wasn't?

  • ParameshAkkili
    CA Paramesh Akkili (@ParameshAkkili) reported

    @ACTFibernet i have requested for cancellation. Kindly cancel and issue the refund.

  • Srinivasuluredi
    Sree (@Srinivasuluredi) reported

    @ACTFibernet my net is not working. Very inconsistent connection. Monday morning no networking?? How to do office work?