ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (23%)
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Total Blackout (6%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Maverick
(@b33k33p3r_Z) reported
@ACTFibernet @ACTFibernetHYD why is it so hard for ACT to assign a technician to address a connection shift request ?? It has been literally 9 days since I raised the shift request. Bloody ISP, they ll only be quick while giving the connection but sloggy during maintenance. **** ACT FIBERNET
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Aravind Anbazhagan
(@ItsAaravind) reported
@ACTFibernet I have been facing network issue for the past one week (From 15th July 2021). Everyday post afternoon the internet connection goes down and I have been raising Incident to resolve this. They mentioned that one of the switch is broken and it needs to be fixed.
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sahil sharma
(@sahilsh41140252) reported
@ACTFibernet Irresponsible staff along with their worst service. My exams will be start from 26/7/21 but internet is not working. MOST OF THE time I face this issue. @ITU @MinisterKTR
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Manu Kansal
(@KansalManu) reported
@ACTFibernet my details are Manu kansal, 766, ca apartments, paschim vihar, new delhi 110063. Phone 9811772869 If you can't repair it in within 30 minutes then take your bloody **** off my house.
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rajesh
(@rajeshRaghav15) reported
@ACTFibernet I have requested for new connection request on 19th July and made 6 months subscription payment on the same day. The installation was never done till date. Despite several escalations and follow up with the customer care, nothing happened. So what should I do now ?
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Rishabh bhardwaj
(@getgeekywithrb) reported
@me_archash @ACTFibernet Pathetic service !! Will never recommend @ACTFibernet to anyone. Not reliable at all
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Sathish Kumar
(@saramdos) reported
@ACTFibernet I’m following up again !!! My internet is down since Thursday night and nothing is being done. When I call the customer care all I hear is some template answer. Is someone going to fix this ?? Dear Subscriber, ticket number SR10260000699612 - Sathish Kumar 9886725570
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vithika moghe
(@vithika_moghe) reported
@ACTFibernet How many times did you try? Because I'm trying since 6th July, 2021 on your CS number. Still didn't get any & stop bluffing, I had a talk with your agent at 10:30 pm yesterday, was told will get a callback. @ACTFibernet Try calling again maybe the sim network is same like your CS
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Sridhar
(@Sridhar_thiru) reported
@ACTFibernet Please rename as Downtime Fibernet. WHY you're running the business if you can't provide reliable service.
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Sudipta
(@sudsry1) reported
@ACTFibernet why is there a fiber issue every month and that too after 5 PM ? And now I have to wait till tomorrow morning for rectification. Is this issue specific to my area or prevalent in your customer base? People working from home can’t work with such unreliable service.