ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Madurai come from postal codes 625014 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Madurai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Internet | 12 days ago |
|
Madurai
|
Total Blackout | 4 months ago |
Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shyam Sundar (@shyamsundarg) reported@ACTFibernet Facing outage since 8am today and no one has attended yet. It's been beyond 8 hours now. SR10380457253554 @TRAI
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Kevin lians (@Conroy5751433) reportedInternet not working for 3 days SR10380426219274 @ACTFibernet @ACT_Issues
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Ananth vedantam (@AnanthVedantam) reported@ACTFibernet I need the reconnection ticket to be actioned. I have allowed your team to install the Ariel wiring installation set up on our property and was promised a free connection for our society’s CCTV security surveillance. Been 2 months now and no resolution.
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Prajwal Suhas P 🇮🇳 (@prajwalps) reportedAct Internet 🛜 is down from 5 hours in a Bangalore office. No support no service @ACTFibernet can you please arrange a call back? Digital India 🇮🇳
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Manish Kanti (@ManishKanti1) reported@ACTFibernet I wish to cancel my subscription, can you please help?
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spider Man🗡️ (@Spoider9) reported@ACTFibernet I want it to fix it by today . I have already lost 2 days . I don’t have any leaves left for tomorrow . Please fix it by today itself
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sujith kumar reddy g (@sujithkumar_g) reported@ACTFibernet more than 7 hours , I made 4 calls to your customer care, 5 calls to technician, absolutely nothing is done. Is this the way you deal with your customers? #badservice #actfiber #outage
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*** In (@klenink) reported@ACTFibernet ref.SR10380398296974 It’s been 10 days and still no proper resolution from ACT. Tickets are being closed without fixing the issue or even informing the customer properly. Very disappointed with the service and support. This is becoming the worst customer serv exp
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🔴 Live now | Shiro魚座 King (@ShiroPiscesKing) reported@ACTFibernet I'm an existing customer using 50 Mbps speed and now it's over thinking of getting a 400mbps plan will I get a new router and 2 mesh routers with that plan or gonna use the same old router that's provided with 50 mbps?
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Kartik (@kartik9173) reported@ACTFibernet Since morning I was frustrated, I raised ticket, 5+ WhatsApp call, 10+ normal call and what's messages to the number I shared. But no proper responses. just few min back, it's resolved but donno if it comes again. Will reach if issue persist. Thanks