ACT Outage Report in Madurai, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 19: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ashok golani
(@Ashokgolani3) reported
@ACTFibernet these people won't even answer your phone calls . Even there toll free number will keep you waiting and never answer the phone calls. Most arrogant come ever come across
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Aditya Vardhan
(@AdityaV18395855) reported
@ACTFibernet but yesterday act support contacted me and said they can’t offer aha subscription because Iam getting one month extra free internet and also further he said that their team will decide what to give for the customers
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Naa-Nee
(@Ka3_Nee) reported
@ACTFibernet The matter is not being considered of top priority by you...least effort on the issue... crucial works at delay
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SK🇮🇳
(@Pathetic_perso) reported
.@ACTFibernet its been 3 days since internet is not working. No response from customer service. Such a terrible service. Ticket number:SR10165256919174
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Ashok golani
(@Ashokgolani3) reported
@ACTFibernet You people have to understand that your salary is paid from the revenue generated by us. You are fully liable to answer our phone calls . You people are worst then BSNL employee s who are considered to be the worst
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Nikitha S
(@nikitha228) reported
Hello @ACTFibernet , Internet is not working since morning, Already raised an incident #SR10265272117094 This kind of issue is repeating every weekend. Not solved on time, not getting proper response from team..! Disappointed with this poor service from @ACTFibernet !
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Yoganand G
(@Yoganand_G) reported
@ACTFibernetHYD @ACTFibernet *USELESS SERVICE. COMPLAINED YESTERDAY, MAY BE FOR nTH TIME IN THIS YEAR. I STOPPED COUNTING HOW MANY TIMES, AND NO RESOLUTION YET..EVERY TIME IT TAKES 2 DAYS. PLANNING TO SHIFT TO ANOTHER PROVIDER AFTER THIS BILLING CYCLE... BUT I BELIEVE IT MAKES NO DIFFERENCE TO YOU*
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SK🇮🇳
(@Pathetic_perso) reported
Still not internet ...No one cares isn't it?...I will never renew tye subscription ever @ACTFibernet
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Mohd Imtiaz
(@MohdImtiazzz) reported
@ACTFibernet But how many days already 4 days passed...with no internet...what a service you r giving only harassing innocent customers
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Benn victor
(@benn_victor) reported
@ACTFibernet SR10365267826864 - More than a day internet is down. Service person dinesh saying that already 70 complaints are there, they will resolve only after that. Is this the way act service works?no higher mgmt to escalate. Pathetic service, dumb management. #actfibernet#