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ACT outages and service status in Madurai, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Madurai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Madurai, Tamil Nadu

Latest outage, problems and issue reports in Madurai and nearby locations:

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

  • im_nehem
    Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu

    @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

  • sidarth33640666
    sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu

    @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

  • vikash_perumal
    Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu

    @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

  • V_igneshSM
    Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu

    @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

  • im_nehem
    Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu

    Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

  • haribabutd
    ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu

    @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

  • kitchakrish95
    NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu

    @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet @ACTBangalore SR10279860150194 There is no resolution, and wifi is still not working from ~10 hours. The technician came and left without fixing. Including me around 8 people in my neighborhood are facing issue.

  • MJena32694
    Manoj Kumar Jena (@MJena32694) reported

    @ACTFibernet I am using your service .I was paying 659 monthly plan .but today they charged rs 796 .means 118 for late payment.its not right.if I am paying my bill after late they are charging too much then if I will any internet problem will they pay me money for that.

  • RajendraChim
    Explore The (@RajendraChim) reported

    @ACTFibernet How many weeks you take for solutions. Technicians Not receiving calls also #actfiberne #network

  • Cooltechvishal
    Vishal Kukreja (@Cooltechvishal) reported

    @ACTFibernet One member from your team IQBAL, has disconnected my service for the sake of his profit. My plan amount is until 19th of April 2026. But now I can't able to restore my services. What the hell is going on, I can't even utilise my services when I paid the amount.

  • MohammediQuadri
    M̷o̷h̷a̷m̷m̷e̷d̷ ̷i̷n̷a̷y̷a̷t̷h̷ ̷q̷u̷a̷d̷r̷i̷ (@MohammediQuadri) reported

    @ACTFibernet I don't understand what's wrong with your service, even making payments on time before due dates my account suspended and no Internet access now,raised a complained with ticket # SR10179755003824 no use of it. Regretting of choosing your services

  • natarajanv88
    Natarajan Venkat (@natarajanv88) reported

    @ACTFibernet Service suspended over disputed OTT charges (₹267) even after plan upgrade with OTT included. Issue was raised earlier and acknowledged by your rep. Disconnecting service during a billing dispute is unacceptable. Restore service ASAP.

  • Gana_81
    GK (@Gana_81) reported

    @ACTFibernet Is the issue resolved?

  • sardar_jaimeet
    Sardar Jaimeet Singh (@sardar_jaimeet) reported

    @ACTFibernet you guys are the worst. Every week there is an issue with your interest. Your customer service agents vijay and that supervisor srinath can't even help because their systems don't work. Just close your company already. You guys are not even good compared to startups

  • natarajanv88
    Natarajan Venkat (@natarajanv88) reported

    @ACTFibernet let me know if you need the call recording where your rep confirming service wont be disrupted and pending due will be waived off. More details on my email to help desk & nodal officer.

  • ravi4354
    Ravi Srivastava🇮🇳रविश्रीवास्तव🐤(INDIA वाले) (@ravi4354) reported

    @ACTFibernet @ACT what kind of service is this ? ,I have made payment for 3 months service before making connection your person refuses to give the receipt Assetz sun &Sanctum Battarhalli Banglore 560049 @ACT