ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Madurai come from postal codes 625014 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Madurai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Internet | 25 days ago |
|
Madurai
|
Total Blackout | 5 months ago |
Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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navdeep sachdeva (@navdeepsachdev4) reportedHey @ACTFibernet i took your connection 15 days back and o am still struggling. Your engineer promises to come everyday and never arrives. Do I expect a solve?
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Kannan (@saffronisgood) reported@ACTFibernet It’s almost 2 working days now. Nothing has been done except this reply on X platform. Is this your best ever customer service?
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Naveen Kumar S (@IamNaveen_s) reported@ACTFibernet Even the house owner is chasing ACT team to remove it from his terrace. For that also there is no response. Whoever is handling the box installation is causing all the trouble Be a Lil more responsive, when 3 active connection holders are complaining about one issue with box.
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Krishna Mohan (@krishmon29) reported@ACTFibernet 800 plus email and counting and am spammed by mails from @ACTFibernet no solution!! Most idiotic
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Nalin (@Nalinbit1) reported@ACTFibernet monsoon not even started in Hyderabad and ACT internet started crying. SR10180592692154 Shhhh... Act engineers are sleeping 💤 customer enjoy no WiFi zone
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Mohd Raza (@Mohdraza_) reported@ACTFibernet I have a very important meeting at 8:00 pm tonight my work depends on it, Is this how you resolve issues. I'll use your internet until the end of my plan and will switch to another operator and never ever return back to ACT Fiberner. Pathetic, disgrace, unethical
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SBajaj (@SBajaj06) reportedWeekdays your service sucks and doesn’t let me WFH as i am forced to use mobile hotspot Weekends your internet goes down on a Saturday night! When a working professional is literally waiting to binge watch all the content Tired of this **** service provider @ACTFibernet
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Nishanth Mohan (@Nishant68614547) reported@DoT_India @ACTFibernet Internet not working for long now. A ticket has been raised having number SR10280628326884. Kindly process this immediately.
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Kannan (@saffronisgood) reported@ACTFibernet Customer service not responding since yesterday morning. Issue not resolved since over 24 hours.
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Tushar Agarwal (@TusharAgar4860) reported@ACTFibernet This is really frustrating. Again today connection is not working. Within 2 weeks this is fourth time it has went down. Please refund my full money and disconnect. I want to switch. Should I drop an email?