ACT Outage Report in Madurai, Tamil Nadu

Problems in the last 24 hours in Madurai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (65%)
• Wi-fi (26%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Madurai, Tamil Nadu

Latest outage, problems and issue reports in Madurai and nearby locations:

• 
  sidarth (@sidarth33640666) reported 17 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

• 
  Ravi.T (@VaanampaadiRavi) reported 20 minutes ago from Kannānendal, Tamil Nadu

  @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

• 
  NavaneethaKrishnan (@kitchakrish95) reported 30 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

• 
  Vignesh (@V_igneshSM) reported 30 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

• 
  Joseph Nehemiah (@im_nehem) reported 42 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

• 
  Ravi.T (@VaanampaadiRavi) reported 42 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

• 
  ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported 43 minutes ago from Perungudi, Tamil Nadu

  @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

• 
  Vikash (@vikash_perumal) reported 46 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

• 
  Ravi.T (@VaanampaadiRavi) reported 50 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

• 
  Joseph Nehemiah (@im_nehem) reported 55 minutes ago from Perungudi, Tamil Nadu

  Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jERRYoN2wHEELS (@jERRYoN2wHEELS) reported 1 minute ago

  @Sivafundamental @ACTFibernet Look at these shameless guys can't give proper service now won't reply for what we ask as well

• 
  Vishy (@bsvishy) reported 3 minutes ago

  @ACTFibernet After seven years of usage, I have placed a request for disconnection today. More than the delay, it is the poor communication the last four days that has made me come to this decision

• 
  Suriya Prakash (@suriya_prax) reported 9 minutes ago

  Since yesterday I have been facing issues with my ACT fibernet in my area I have raised a ticket expected ETR also passed by but the issuenot solved tried contacting CSR no response please make necessary actions about the concern or else I'll make it a serious issue @ACTFibernet

• 
  Siva Fundamentals (@Sivafundamental) reported 9 minutes ago

  @SVN94243505 @ACTFibernet Oh. It's same issue with everyone. Even it happens with me everytime. They are not making alternative arrangements.

• 
  suren_miche (@suren_miche) reported 9 minutes ago

  @ACTFibernet Fibernet connection is down for the 6th day in a row. Any idea to bring up the service at least before the end of this month?. So frustrated with your service.🙄. Fake ETA's after every call to your support team.

• 
  Saranya Ravichandran (@Saranya_RC) reported 10 minutes ago

  @ACTFibernet My god you guys are even the worst. You responded to me saying that it will take another 48 hours? Seriously 6 days for resolving a technical issue and you expect me to pay one whole month subscription?

• 
  Jerome Prasanth (@JeromePrasanth) reported 13 minutes ago

  @ACTFibernet It's a shame that ACT cannot publicly give an announcement to their customers so they are aware of what's going on. No emails, No SMS. ACT should be really ashamed of not able to fix it on time whereas the other service providers were able to fix it #ACTFibernet

• 
  jERRYoN2wHEELS (@jERRYoN2wHEELS) reported 17 minutes ago

  @ACTFibernet All you focus is on awards what a company first focus on giving reliable service

• 
  Sriram Warrier (@4thwarrier) reported 20 minutes ago

  @ACTFibernet I have been facing internet issues for the past 4-5 days and no resolution till now. Please make a public announcement so that everyone knows that in a metro city like Chennai you are not able to provide a turnaround even after 5 days. Pathetic service!!

• 
  Prabhu (@Prabhumohan59) reported 22 minutes ago

  @ACTFibernet I feel worst with act broadband in chennai for last 4 day iam not getting internet I tried to customer not responding