ACT

ACT Outage Report in Madurai, State of Tamil Nādu

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Madurai, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Madurai, State of Tamil Nādu 12/11/2025 00:40

December 11: Problems at ACT

ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Madurai, State of Tamil Nādu

Latest outage, problems and issue reports in Madurai and nearby locations:

  • vikash_perumal Vikash (@vikash_perumal) reported from Perungudi, State of Tamil Nādu

    @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

  • kitchakrish95 NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, State of Tamil Nādu

    @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

  • V_igneshSM Vignesh (@V_igneshSM) reported from Kannānendal, State of Tamil Nādu

    @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

  • im_nehem Joseph Nehemiah (@im_nehem) reported from Perungudi, State of Tamil Nādu

    @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

  • im_nehem Joseph Nehemiah (@im_nehem) reported from Perungudi, State of Tamil Nādu

    Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

  • sidarth33640666 sidarth (@sidarth33640666) reported from Perungudi, State of Tamil Nādu

    @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ursmanoj238 🅼🅰🅽🅾🅹 #CSK🦁 (@ursmanoj238) reported

    Plz solve the issue ASAP network is not working since last one hr @ACTFibernet

  • hussatt128 Hussain (@hussatt128) reported

    @ACTFibernet USELESS (24/7) HELP and SUPPORT. If you are only active from 7.30AM -11.30PM. Make sure the internet works throughout the night. Many of us work different hours.

  • ChaitanyaKiran8 Chaitanya Kiran (@ChaitanyaKiran8) reported

    @Chdheeraj007 @ACTFibernet Yes. You're correct. @ACTFibernet is a cheater. Such a worst management.

  • vinab18 Vineet Abraham (@vinab18) reported

    @ACTFibernet resolving internet issues cannot take 1 whole day. It's been 5 hours

  • wahmed178 Waseem Ahmed (@wahmed178) reported

    @ACTFibernet bastard customer service officers disconnecting calls after listening to query why they hell they are sitting in support team, spineless bastard!!

  • Polka8665 PoIkadot (@Polka8665) reported

    @ACTFibernet My internet is not working since yesterday. Support said ETR 16th APR Please restore it.Dependent on this for critical work.

  • Perungadungo பெருங்கடுங்கோ (@Perungadungo) reported

    @ACTFibernet Thank you for the quick response. Today it's all good, I'm reporting when I face the issue next time. On Tuesday it got disconnected frequently having red for internet in modem. I'll continue to monitor.

  • chanda_ranjan Ranjan Chanda (@chanda_ranjan) reported

    @ACTFibernet @balamalladi I am your loyal customer for ACT Fibrernet since long and Account No 102018594952 is facing speed issue and since 1 week no support is provided.Please help as no response after several email is sent to esclation/nodal team looping CEO.

  • DrUllhas Dr ULLHAS GOWDA (@DrUllhas) reported from Bengaluru, State of Karnataka

    @ACTFibernet your connection keeps disconnecting everyday midnight and next day morning it will ask me to re log in again with the credentials what a disgusting feature is that???? I@ use the same router you guys issued and it’s bad as well 2Ghz band internet doesn’t work (1/2)

  • yashkir48724037 yash kiran (@yashkir48724037) reported

    @ACTFibernet Hi Team Act, I raised an issue on 26th February 2022 that my internet is not working and today I am facing the same issue. it happens in every 15-20 days I am without internet. I need a permanent solution for this...