ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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vishnu harikumar (@vishnuhari51459) reported@ACTFibernet internet is down in bachupally, Lahari Green Park area from past couple of hours
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Ram kesari (@Mahendrare81376) reportedHey @ACTFibernet SR10279711231094 My Internet is not working since mid night. How am I supposed to work? Please fix urgently.
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judegodwin (@judegodwin74) reported@ACTFibernet Again internet is not working i have again raised ticket. Why cant your team resolve it permanently. What is the issue
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Jayavijay Jayavelu (@jayavijay29) reported@ACTFibernet is getting worse lately — constant speed drops, frequent outages, and never-ending delays in fixing issues. Even with LAN testing, the performance is all over the place. False promises and zero compensation for downtime — totally unacceptable service. #ACTFibernet
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AS (@AnirbanSarangi) reported@airtelindia Really appreciate your efforts to give a right coverage but somehow your team is incapable of giving resolution or better service. Switched from @ACTFibernet after five years, of testing your services. But it was my mistake.
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Monika Sinha (@monikaSinha1206) reported@ACTFibernet No response and no solution Seriously I am totally disappointed with the service
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Bharath Kumar (@Bharath__badass) reported@ACTFibernet @ACTFibernetHYD What pathetic service are you guys providing ??? Not even getting 50mbps speed for a 200 mbps plan. No customer care contact number. Multiple tickets raised but closed without checking with customer. Should I cancel my subscription ?
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Bhujanga Rao (@bhujangarao0292) reportedPathetic service at Gachibowli g5 fantasy square. @ACTFibernet multiple complaints raised but same issues again and again.
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SKP (@tweetSanjayaNow) reported@ACTFibernet I don’t have issue , I got the connection
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Saheli Sadhukhan (@SaheliS007) reported@ACTFibernet Dear team, Please note still my plan has not updated as 1000 gb per month. As per your commitment i have closed the ticket but still not updated. Kindly look into this and help to update asap