ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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srprasannakumar (@SRPRASANNAKUMAR) reported@ACTFibernet - 108638635828. Without my confirmation they have closed the ticket without fixing the issue. For a small tree cut the internet is down for past 2 days. Conversation ID-20260512824678.Delay in Restoration Coimbatore Ramanathapuram SR10880240802504
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HAMZA EQUBAL (@EqubalHamza) reported@TheAyushSomani @ACTFibernet Very worst services no one can take responsibility for any i have sent 5 -6 emails and wrote on twitter nothing effect then.
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Uncle Sam 786 (@CbhSam30259) reportedHey @ACTFibernet Hey @ACTFibernet, your employee Padmaja garu assured me that legal incharge Naveen Engolikar would call me “in 2 minutes”and I skipped lunch for this.I waited. No calls. Is making already exhausted customers wait endlessly part of your customer care process now?
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Telugu Cinema Fan (@cinemababa) reported@ACTFibernet another day with no response from any of the assigned support engineers.
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The Next Gen Troller (@attrisumeet) reported@ACTFibernet three days in a row, internet stops working, speed is very slow. Technicinaoask not to raise tickets. And then I have to pay full monthly amounts even though the electricity for the box is provided by me. @jagograhakjago
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Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet With out solution closed the ticket
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gaurav miglani (@iwanted4) reported@ACTFibernet not working haralur road
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R G Shubham (@RGShubham2712) reported@ACTFibernet I'm not going to stop here. This will be futher filed on Consumer portal against harrasment and improper and insufficient service
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Ana anna na (@JoshuaThiek3) reported@ACTFibernet why does it take more than 12 hours to fix it.
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Sparsh (@skkumarsparsh) reported@ACTFibernet Ticket - SR10280199587664. Internet is disconnected since 12pm. Raised ticket immediately but estimated time to fix is tomorrow by 12pm. No one tried to fix today. How do you advertise almost zero downtime with almost a day of no connectivity? The worst literally.