ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (12%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SHASHIKUMAR TN
(@ShashikumarTn) reported
@ACTFibernet Worst Customer care team, from 2 days no response on ticket number SR10252752230169.
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Ravi Kumar 🇮🇳
(@Ravichandigarh) reported
@ACTFibernet hello I'm unable to use internet from last 5 hours.. Location Sarita vihar(madanpur khadar) delhi 110076.. No one to resolve my issue Ticket No:SR11052892290332
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RAMACHANDRAN M R
(@RamachandranMR) reported
I dropped an email to customer support to know the reason and they assured to downgrade the plan and everything will be okay and after 1 week I get an account suspension email again. What a joke @ACTFibernet
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Meeth Maharana
(@spacejunkie101) reported
@ACTFibernet , outage since last 24 hours. No communication whatsoever on the complaint raised. Ticket no : SR10252875645732
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Harish Babu
(@harishbabu_rc) reported
@ACTFibernet even after 3 days of complaint, internet connectivity has not been restored. SR10252818420572 kids are unable to attend classes, work from home is affected, responsible persons pls reply. Worst customer support, waste of money and time
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Nithish
(@Nithi521) reported
@ACTFibernet give free subscription for act i'am a act customer in jio and artel there are providing it plz .we are not having problem with speed but try to provide free subscription
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Atul Kumar Singh
(@atul0761) reported
@ACTFibernet Guys please wake up. Looks like you guys are sleeping from 3 months and till now also you have not woke up. What is the status of complaint No:SR10252803140452 . Still sleeping on that and taking money from 3 months. How shameless you people are?
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Nikhil Singhania 💙
(@Nik_Singhania) reported
@ACTFibernet SR10152896173951 being raised as priority but there has been no resolution nor anyone has contacted me yet. Look into this on priority as people's work js getting affected
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Kapil Kumar
(@luckyonot) reported
@ACTFibernet : if you cant provide connectivity then as Ibhave been saying cancel the bloody connections. Have been complaining the connectivity issues since 9th but no resolution. You gid damn engg. comes..do time pass says its been fixed and the issue persist.
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deepthishetty
(@deepthi297) reported
@yv_pramod @ACTFibernet Worst service provider every night it log off by itself and stops working till I login again looking for my IP address and password