ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Madurai come from postal codes 625014 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Madurai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Internet | 22 days ago |
|
Madurai
|
Total Blackout | 5 months ago |
Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Naveen Kumar S (@IamNaveen_s) reported@ACTFibernet My original ticket for shifting was closed and I got another ticket registered by calling ur customer care. ETR was 06/06/26. Now that is closed without any explanation or contact at ground level. And another ticket is opened to further move the ETR?. Is this some joke ?.
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Akash Agrawal (@akshagr27) reportedHello @ACTFibernet @FiberAct I had requested for a connection shift in bangalore. It has been more than 8 days. No update from ACT. The guy who was about to shift is not picking up the call. Customer support gives a new deadline every time you call. It is frustrating, bad service
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Nepal Madhireddy (@NepalMadhireddy) reportedDear @ACTFibernet @ACTFibernetHYD i live in the same community as Srini and its been 3 days…you are unable to fix a connection…and your customer support is terrible and till date nobody visited home not even a call on the status…how many days do you need to fix a connection?
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Naveen Kumar S (@IamNaveen_s) reported@ACTFibernet Even the house owner is chasing ACT team to remove it from his terrace. For that also there is no response. Whoever is handling the box installation is causing all the trouble Be a Lil more responsive, when 3 active connection holders are complaining about one issue with box.
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DEEPTI AMBADIPUDI (@d_ambadipudi) reported@ACTFibernet it's been 5 days since we raised the request for relocating my Act connection in Chennai Chromepet. SR no. SR10380569359824, est date of resolution was given as 4th June 2026 as reflected in the App but there's no response from Act since then. Please help asap.
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Gururaj Sankh (@GSankh) reported@ACTFibernet I spoke to your sales team again when they confirmed my mobile no is updated and also spoke to service Engg for help and again they say they will resolve issue tomorrow.. God only can help
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Diwahar Pandian (@DIWAHARPANDIAN) reportedMy @ACTFibernet is down but plan is paid till Oct! Tech says connection won't be restored unless I let them install a main area distribution box on my wall. I live in a RENTED house, can't authorize drilling/cabling. Fix routing or refund!A/C:103720704297 |SR10380573776924
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SYED SALMAN (@salmantheboxing) reported@ACTFibernet Paid for 400 Mbps ACT Fiber. Router firmware is locked. Band steering is causing speed drops on my Smart TV. Technicians refusing to split 2.4GHz and 5GHz bands. Ticket No: [Apna Ticket Number]. Pathetic service @ACTFibernet" prospect no 102805861484
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet @ACTFibernetHYD Disconnected service. Refund not paid to bank last conversation balance transfer to another ACT account . Now suddenly sending dues email.Stop misleading customers. This is unacceptable and feels like deliberate confusion and harrassment
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Varun Gupta (@varungupta3009) reportedUnbelievable incompetence from @ACTFibernet. Down for 48+ HOURS because a technician disconnected my active line while disconnecting a neighbour's connection. Now they claim they can't fix it because they "need permission to move the junction box."