ACT Outage Report in Madurai, State of Tamil Nādu
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The latest reports from users having issues in Madurai come from postal codes 625002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
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Phone (1%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Siba Sankar Bilash
(@Sibasankarbilas) reported
@ACTFibernet I am writing you because of no body from ACT responding for issues resolution, everyday internet not working from 12pm to 6pm. If we called customer care they are putting call on hold and not listening our voice. If this is the case please refund my entire money
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veera
(@veera_1705) reported
@ACTFibernet Pathetic service. Pls resolve it ASAP.
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Aashish Vicky
(@AashishKBVicky) reported
@ACTFibernet You guys are becoming the worst from the best. This is the 6th time in a span of 30 days, I'm facing internet issues during my working hours. Connected Without Internet is the issue I'm facing. I need to work, but because of the frequent disconnects I'm unable to.
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Ann Verghese
(@AnnVerghese) reported
@ACTFibernet Your ACT Fibernet Ticket no: SR10264738610944 has been registered. Our team will ensure fastest possible action. Please update regarding solution time
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Rohit Gupta
(@rhtgupta778) reported
@ACTFibernet worst service provider with worst customer care. I can’t even describe their behaviour in words. Seriously regretting taking connection from @ACTFibernet @jagograhakjago
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Neha Chaudhary
(@NehaCha32353230) reported
@ACTFibernet Still no response from your side..I give u the complaint number also..but your service is very worst..
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dinesh babu
(@baladineshbabu) reported
@ACTFibernet I am sharing this issues in all social media pages also let people should know the real face of ACT Fibernet company. Refund me the amount I have paid for the connection else disconnect the connection completely with full refund of the paid amount.
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Jeetender kumar
(@22gargjatin) reported
@ACTFibernet very pathetic internet service in Bangalore. For 75mbps I am getting 10-15 mbps speed even after lot of follow-up there is no resolution yet. @ACTFibernet engineer said router is not compatible for 75mbps. Please look into this matter ASAP.
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Utsav Deep
(@utsavdeep01) reported
I have already DM'ed the account details so please do the needful and fix the issue as soon as possible. If this keeps dragging on I'll have to switch to @ACTFibernet or @reliancejio and my neighbours who are facing the same issue will mostly switch as well. Thanks.
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Siba Sankar Bilash
(@Sibasankarbilas) reported
@ACTFibernet I am writing you because of no body from ACT responding for issues resolution, everyday internet not working from 12pm to 6pm. If we called customer care they are putting call on hold and not listening our voice. If this is the case please refund my entire money