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ACT outages and service status in Madurai, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Madurai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Madurai, Tamil Nadu

Latest outage, problems and issue reports in Madurai and nearby locations:

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

  • kitchakrish95
    NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu

    @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

  • im_nehem
    Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu

    Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

  • sidarth33640666
    sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu

    @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

  • V_igneshSM
    Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu

    @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

  • im_nehem
    Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu

    @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

  • haribabutd
    ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu

    @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

  • vikash_perumal
    Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu

    @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Chumankp
    Kumar Panda (@Chumankp) reported

    @Airtel_Presence @airte Also this building phase 3 having 96 flat. If you want miss 96 customer by pushing airfiber. We are happy le move with @ACTFibernet So they already provided fiber connection to same building.

  • evabuilds
    eva (@evabuilds) reported

    and we are back within a month, raised a req, wifi not working since more than 8+ hours now. raised multiple reqs, tried calling your folks but their phone is always busy. @ACTFibernet won't let me work calmly i guess

  • pavanamar554
    Pavan (@pavanamar554) reported

    @ACTFibernet Why every month internet issue same area and what is area head is doing about it. You have to change anything do it. I am your customer since 10 years and Deepthisree nagar area especially I am facing lot of internet issue from act internet, previous areas it s not like this

  • vchinnikrishnan
    chinnikrishnan (@vchinnikrishnan) reported

    @ACTFibernet Internet access was down for more than 7 days severely disrupting our work Please let me know the process for claiming 7 days discount on my monthly charges

  • kaali_hara
    Durihara (@kaali_hara) reported

    @ACTFibernet raised a shifting request on 20th morning and today is 31st Aug 2026 no action no update. Wow, it’s becoming only more worst case as the days are passing #actfibernetBengaluru

  • mZZieo
    𝙕𝙞𝙚 🐺 (@mZZieo) reported

    This has been extremely frustrating and inconvenient. I’m beginning to feel that I made the wrong choice by selecting your network. Please provide me with a clear update on the installation status and when I can actually expect the connection to be installed. @ACTFibernet 3/3

  • zygotemohit
    CA Mohit (@zygotemohit) reported

    @ACTFibernet @ACTFibernet You did not resolve the problem from my first message. You added another penalty charge to my account. The bill now shows 117 payable. Remove these penalty charges immediately. Account ID: 102788365699

  • doozudoesit
    Doozie (@doozudoesit) reported

    @ACTFibernet whar is the issue all of sudden services got stopped while I was working on a million s of project

  • Indiansheart
    Seetharaman (@Indiansheart) reported

    Total apathy to customer service requests. Ticket raised two days back not attended to. #ACTFibernet. Interest shown for taking new connection. Post sales services pathetic. SR10381777807054

  • sreevajhala
    Sreekar (@sreevajhala) reported

    @ACTFibernet network down on a Monday, ticket remains open and no proper resolution from chat bot or agent. No call backs no responses