ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gnaneswar Rao (@rao_gnaneswar) reportedUnacceptable service. 42+ hours of complete outage with zero action taken on my registered complaint. Fix this ASAP or I'm taking this to the National Consumer Helpline @ngh_goi. Ticket ID: SR10781687851424 @ACTFibernet @ACTFibernetSupport
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Máhesh (@TweetToMahesh) reported@ACTFibernet customer care executive so Arrogant, Egoistic and they behaving as if they don't need customer and customer needs them.. Shame on you @ACTFibernet .. Why Independence Day offer is going on when your customer representative telling not to opt.. 😡🤬
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RK (@rulebasd) reported@ACTFibernet , my ticket number is SR10281680948254, we are facing frequent internet outage.kindly solve the issue asap
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Pradee (@Pradee72078039) reported@ACTFibernet service down your junction box is in u vacated property internet not coming how will u compensate my 1 day y technical team said they are coming when if I dealy u charge if your services go down how will u compensate u text 100 times for payment but no service...
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Pramod Halbhagal (@PramodHalbhagal) reported@ACTFibernet u have one of the worst IVR to connect ur customer care executive. No option to change the plan. Why we need to continue with ACT with such a pathetic service
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NOBODY (@parthy_rk) reported@RevanTalks @ACTFibernet Airtel.never go to jio
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ANMOL LAKHMANI (@ANMOLREY619) reported@ACTFibernet I have a wifi connection in my house of your company and have raised complaint regarding internet issue from aost 30 hours still nothing is resolved and the way technician is talking to us is damn rude.. I have wfh and I might lose my payday just coz of it.. Pls look
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Dhanveer Singh (@DDhanveer) reportedYour internet has been down since 3 PM. I already contacted customer service multiple times but have not received any help. The ETA shows tomorrow 3–4 PM. For service down issue why are you taking 24HR ETA?? This is impacting my work. Please resolve this ASAP. @ACTFibernet
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Abilash (@abilash5544) reported@ACTFibernet @ACT_Issues it has been 3 days since my net is working. SR10381659093274 this is my complaint number. Ppl coming and going but i am not getting any improvement in my net connectivity..
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Niharika B (@_aloopitika) reported@ACTFibernet And inform that supervisor is busy and will call me after 1 hour. Which of course never happened, no one ever calls back from ACT!