ACT Outage Report in Madurai, State of Tamil Nādu
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The latest reports from users having issues in Madurai come from postal codes 625002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai |
Total Blackout | |
| Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet | |
| Madurai |
Total Blackout | |
| Madurai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian
(@negi_satish) reported
Ticket SR11067335186900 is tentatively expected to be resolved by 20-Mar (DD/MM) between 16:00 to 19:30. But no resolution yet. Could you please provide a substantial update @ACTFibernet @DoT_India
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Sai
(@DSaisivakumar) reported
@ACTFibernet your customer care executives do not even how to talk to customers. They abruptly cut the call if we ask any information or raise complaint
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IPL T20
(@IPLT2094911563) reported
Since afternoon there is no internet no response from support chat except for the ticket no. @ACTFibernet very unprofessional towards customers.
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SUMOY
(@sumoyhalder) reported
@ACTFibernet Fed up with your service. Yesterday there was no connectivity for 4 hours, again there's nothing since morning. What's going on? I have got to switch to another service provider, can't have this affecting my work two days in a row!!
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Ebin Varghese
(@Ebin_eby07) reported
Horrible service is facing with @ACTFibernet. Not even bothered to give customers what they are promised. Horrible customer service. They will just offer everything for the branding purpose. Really struggling with @ACTFibernet ISP.
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Boooomer kid
(@boomer_kid_) reported
How @ACTFibernet cheats and mistreats its customer. A thread. We got a new connection in August and took 3 months plan and paid 3500. yesterday after a power cut due to rain, internet was not working and the router name was changed to default name.
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SumitManral
(@SumitM14455640) reported
0 customer support..dont every take #act #actinternet @ACTFibernet .. Down since morning...no customer support at all..!! Horrible experience with #act @BalaMalladi
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arnab panda
(@arnabpanda) reported
Hey @ACTFibernet , after I have done the payment now someone from ACT called and told me that area is not feasible to provide service. Now either give the internet connection or refund my amount.
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sufiyan ali
(@Mrsufiyanali) reported
My internet connection is down from the last few days. I have made several complaints on your customer care number but there is no response and most of my work is done online @ACTFibernet @ACTFibernetHYD
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trravisankar
(@trravisankar) reported
@ACTFibernet worst service. Without any request connection reactivated. For a period no connection and demanding payment. Nodal officer not useful at all and worst service provider. Totally not professional