ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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snottynosed
(@snottynosed11) reported
Hey @ACTFibernet ! No response from customer care or the website regarding the connectivity issues (in Visakhapatnam) . Care to respond.?
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Madhu Krishna
(@iamMadhuKrishna) reported
@ACTFibernet Requesting you guys to give a quick solution to this.
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Charan Malladi
(@charanmalladi) reported
@ACTFibernet Looking into what exactly? Every other week there's some issue with your broadband. I have been trying to reach your customer service executive since morning there's no response whatsoever. Your local representatives are even rejecting calls.
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Chanti
(@unbroken_warmth) reported
@ACTFibernet whenever there is some internet issue, its a minimum courtesy to accept a complaint. Website / app / customer care number , none of them are working. I know your service is pathetic, but this is next level.
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Kishore Barik
(@KishoreBarik) reported
@ACTFibernet internet is down. Can't raise a ticket from the app, getting something went wrong message after few minutes. Not able to contact over the call centre saying it is busy. From last week too many times internet is down. If same continues, have to switch.
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Pavani_Chelluri
(@ChelluriPavani) reported
@ACTFibernet wth is wrong with the connection now? It's Monday and no internet..it sucks !! I tried calling the customer service but no use 😑
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Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernet @ACTFibernetHYD why my issues has not been solved yet? What about your agent commitment from billing team name - Sandeep? What is he or your organization doing with false commitmentz? You need to shut your organization
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Dinesh Anjuri
(@dineshanjuri5) reported
@ACTFibernet There seems to be a Internet outage in Vizag as per discussion with your Customer Care Representative. Can you post about this outage, so working employees like us, use it as a reference.
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Rajesh Uppal
(@RajeshUppal1967) reported
@ACTFibernet No one neither contacted us nor internet connected. Very bad experience with act
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saideep cherukuri
(@saideepch) reported
@ACTFibernet pathetic experience from you guys no internet access from morning, couldn't open your app because it has worse interface,tried calling your customer care they are response less just cut the call without explanation, couldn't use chat box because of internal error.