ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Madurai come from postal codes 625014 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Madurai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Internet | 18 days ago |
|
Madurai
|
Total Blackout | 4 months ago |
Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish (@ashshri) reported@ACTFibernet Your service engineer closed it without resolution He is not picking calls, no acknowledgement, worst possible service
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet Again buffering issue started. I am unable to watch neither ipl match nor movies online. Technician keep on giving wrong commitment that issue wiil never occur. It is frustrating that even though I have internet but unable to watch cricket match. #bufferingissue
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Rajenderreddy (@rajender4reddy) reportedSince 28th, you have been postponing the resolution every day. Today again 1 PM, and now postponed to 6:30 PM. What is your team doing?Resolve it immediately or disconnect the service and refund the money idiots If you are not capable of managing the shutdown idiots @ACTFibernet
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deepshi (@deepshi_af) reported@ACTFibernet still no response from your customer care representative. They just stop picking up the call. If you guys are not capable of putting up a wifi service just issue me a refund and I will shift to other vendor
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Diwahar Pandian (@DIWAHARPANDIAN) reportedMy @ACTFibernet is down but plan is paid till Oct! Tech says connection won't be restored unless I let them install a main area distribution box on my wall. I live in a RENTED house, can't authorize drilling/cabling. Fix routing or refund!A/C:103720704297 |SR10380573776924
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Manish Kanti (@ManishKanti1) reported@ACTFibernet I need to recharge my account, kindly help as I am facing issues.
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Tushar Agarwal (@TusharAgar4860) reported@ACTFibernet my internet is not working from afternoon. I recently switched from airtel hoping I would get good connectivity and service but does not looks like. Please ensure my complaint is resolved ASAP, first thing tomorrow morning else I will again have to switch
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NARESH (@UPPARINARESHIND) reportedYour Service request SR10180567521374 is expected to be resolved by 04-Jun between 13:00 to 16:00. @ACTFibernet @ACTFibernetHYD
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Abhilash Pillai (@AbhilashRPillai) reported@ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService
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Raghava (@Gokusux) reported@ACTFibernet Have important calls today and the service is down, raised a ticket and they said it will get resolved by tomorrow morning. So, i just have to take a leave cause of your delayed service? Pathetic experience! Ticket : SR10280508822924