ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (25%)
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Total Blackout (6%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SandyManipalian
(@SandyManipalian) reported
@ACTFibernet @smanishkumar37 There is no internet for last 24 hours. Customers have to wait. ACT do not have a failover support.
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Md waseem
(@Imwsm1) reported
@ACTFibernet In September 2020. we had paid separately for router in 1st payment. Now, due to some relocation issue.. we have stopped usage of internet. Recently, your technical executive the one who had installed router. have taken the router back.with extra payment of Rs.1k+
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Cristiano Fernandes
(@Aggubalaji1) reported
@ACTFibernet pathetic service!! Still,waiting for a call back.
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Debroop
(@debroop123) reported
@ACTFibernet I am not sure if you guys are really interested in providing a better experience if not the best!!!Pathetic internet disconnection issues every single week. May be its time to switch over to @airtelindia
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Vincent Vijay
(@imWINcent) reported
Another day, another issue and another pathetic way of dealing with it @ACTFibernet you guys never seize to amaze me, making me wait for 15 mins to reach a CC exec only to hit a dead end, ithula oru useless watsapp support bot vera 🤮 #unprofessionalservice #ACTFibernet
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aravind
(@aravindjain26) reported
@ACTFibernet it's been hard to continue with you as there is frequent disconnection. It's been 3 days your engineer had been intimated and he assured us of fast rectification but we are still waiting . Kindly help
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Sailesh Kumar
(@saileshkumarb) reported
@ACTFibernet I need to know the process for disconnection please? Your service is getting worse day by day with false promises. Requesting you to please let me know the process.
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Tryambaka 🇮🇳
(@arsa_rahul) reported
@in_patrao @ACTFibernet Local networks are best, Issue will be resolved in hours also we can reach them out with IVR beeps. However, speed will be OK OK
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SHEKHAR NARASIMHAN
(@nshekhar1950) reported
@ACTFibernet HORRIBLE SERVICE. PAST 24 HRS INTERNET NOT WORKING. PROMPT IN COLLECTING PLAN CHARGES SHOW SAME EFFICIENCY IN RESOLVING COMPLAINT. (You already have an open request for this issue with service request number SR10258066031202. Our team is working on it).
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Navneet Agrawal
(@NavneetAgrawal8) reported
@ACTFibernet dear sir 10 days 9ver but bill due amount is not updated and there is lot of problem with my account kindly provide me educated customer follow up si that my problem should be resolve #poorservice #uneducatescustomersupport