ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 17, 4:56 PM GMT+5:30.
- Internet (100%)
The latest reports from users having issues in Madurai come from postal codes 625014 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Madurai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Internet | 2 days ago |
|
Madurai
|
Total Blackout | 4 months ago |
Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Uncle Sam 786 (@CbhSam30259) reported@ACTFibernet DIDNT GET A SINGLE EMAIL. @ACTFibernet @ACTFibernetCare FRAUD & HARASSMENT. Ticket SR10780246951897 closed fraudulently without resolution. Your staff incessantly spam-called me, worsening my health as a patient, and blatantly lied to cover it up. Detailed DM sent.
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Poornima menon (@Poornimamenon10) reported@ACTFibernet Everything is arranged and within a day the WiFi has stopped working. The most disgusting network connection. Bloody cheats!!
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Praveen (@Praveen39916895) reported@ACTFibernet I would like to close my connection as I have moved to different location starting from May 2026. Please help me to close my Internet connection.
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R G Shubham (@RGShubham2712) reported@ACTFibernet It’s high time you guys start focusing on service instead of sales. My internet has been frequently facing downtime and it's been more than 15 hours, no one has called me or resolved the issue.The calls(12 since morning) that I get is for plan renewal due this month.
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Amit Kumar (@satyiki90) reported@ACTFibernet Just refund my money i will take a new connection from somewhere else who have a faster service and whose sales people are not liars and know how to fill a form.
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ritesh (@NaniPallemoni) reported@ACTFibernet how many complaints does it take for your team to do a basic removal job? This box has been hanging here for a long time despite multiple requests to your support team. Completely irresponsible service and zero follow-up. you should also be accountable for removing
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Kiran Vanam (@vanam_kiran) reported@ACTFibernet Still now no one has fixed the issue. It's been 24hrs I have escalated and issue was raised last 10 days back. How many days you want to fix this issue? #Noactfibernet
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Suchit Mishra (@SuchitMish35454) reported@ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService.....
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Sendil Gopal (@SendilGopal) reported@ACTFibernet Very poor customer service experience. Tickets are getting closed without resolving the issue, and there is no transparency or ownership from support teams. This kind of service is frustrating for paying customers. Please address this seriously. #ACTFibernet
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Chandrashekar Kumar (@deepashekar1997) reported@ACTFibernet Chatting with the Chat bot on the app is useless. It is saying there is no junction box on the premises. She is your customer.