ACT Outage Report in Madurai, Tamil Nadu

Problems in the last 24 hours in Madurai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (67%)
• Wi-fi (25%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Madurai, Tamil Nadu

Latest outage, problems and issue reports in Madurai and nearby locations:

• 
  Joseph Nehemiah (@im_nehem) reported 8 minutes ago from Perungudi, Tamil Nadu

  Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

• 
  Vikash (@vikash_perumal) reported 12 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

• 
  Joseph Nehemiah (@im_nehem) reported 15 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

• 
  NavaneethaKrishnan (@kitchakrish95) reported 30 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

• 
  sidarth (@sidarth33640666) reported 38 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

• 
  Vignesh (@V_igneshSM) reported 44 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

• 
  Ravi.T (@VaanampaadiRavi) reported 50 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

• 
  Ravi.T (@VaanampaadiRavi) reported 51 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

• 
  ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported 54 minutes ago from Perungudi, Tamil Nadu

  @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vikalp (@vikxlp) reported 2 minutes ago

  @prxtl @ACTFibernet Happened last week for me. Took them 2-3 days to fix

• 
  sudha umashanker (@sudhaumashanker) reported 13 minutes ago

  @ACTFibernet Customer is a fool

• 
  virendra sharma (@Viren2990) reported 13 minutes ago

  @ACTFibernet Its been 3 days i applied for connection, i paid the amount. The sales person also not responding. What is the issue,am not getting any update. Even from customer care side no update.this is not the way to provide service.

• 
  Akhilesh Thakur (@akhileshsinght) reported 17 minutes ago

  @ACTFibernet : the internet isn’t working since 3 hours and nobody from customer service picks customer calls.... please contact or fix the issue

• 
  Devashish Jana (@Dev_hrithik) reported 17 minutes ago

  @ACTFibernetHYD: @ACTFibernet it's been 2 days my Net is not working. It's been more than 24 hours still not resolved. SR10149790291632 my ticket no.

• 
  RunVIN (@vinuthpatel) reported 18 minutes ago

  @ACTFibernet @ActfiberC Its been 3 says since we lost broadband connection due to connection problem and looks like your field engineers need some motivation to visit the site and resolve the issue. Below is the ticket no:SR10249739972292. Resolve the issue ASAP

• 
  AnubhavBhattacharyya (@anchovytrex) reported 22 minutes ago

  @ACTFibernet @NpBelief Yea our wifi is down in Ejipura Main Road since yesterday night. Are you fixing it?

• 
  Ken Mohan (@kenmohan07) reported 22 minutes ago

  @ACTFibernet my internet is down! Please help! Can’t happen on a workday!

• 
  selva (@yeskayselva) reported 23 minutes ago

  @ACTFibernet SR11449046271494 -> next ticket Finally my shifting request complete on 12th Dec then i ask waive off request(SR11449627977961), it is closed automatically Again i opened request, this is also closed Today 15th-Dec. i call customer care, they told billing team will contact you.

• 
  sudha umashanker (@sudhaumashanker) reported 24 minutes ago

  @ACTFibernet Hello ACT Krishna who sold the connection where are you, Balaji technician where are you, Mohan Customer support who called last night where are you.Nobody answers the phone .Busy guys