ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bikash Rana (@BikashRana101) reported@ACTFibernet @ACTFibernet @ACTFibernetHYD Your Internet is not working again. It was off the whole night last week. Today it’s gone again.
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Kausthubh Kayur Balaram (@kbkausthubh) reported@ACTFibernet @ACTFibernet and now the time for resolution is 7:30pm really? Why is it so the time has changed only after a tweet and trying to reach out to a customer care via the application the time has postponed and not before? Need answer not thank you for the patience
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Lalit Kumar (@lalit77678) reported@ACTFibernet i m tracking,but there is no response and resolution from the act
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Kareem Cherry (@kareem_cherry) reported@ACTFibernet @eluru My internet has been DOWN since yesterday. Complaint registered (Ticket: SR10679633945714) but still NO update or resolution. I need this sorted within the NEXT HOUR. Please resolve this immediately! #ACTFibernet #InternetDown #ServiceEmergency
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Ram kesari (@Mahendrare81376) reportedHey @ACTFibernet SR10279711231094 My Internet is not working since mid night. How am I supposed to work? Please fix urgently.
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Naveen (@_urstrulyme) reported@gayatri008_16 @ACTFibernet @ACTFibernet is the worst at its service. Sometimes it will take 2-3 days to resolve the issue. And they will not compensate for their fault too. I used it for 1 year and shifted to JioFiber.
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Sharan Tilak (@sharan_tilak) reported@ACTFibernet My internet is not working and raised ticket 48hrs before and still no solution. Ticket no- SR10379730654094.
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Kausthubh Kayur Balaram (@kbkausthubh) reported@ACTFibernet and conveniently the fault of the municipality all the times at times the agent say the municipality cut down the wire in our area even when there was no municipality work being done that particular day and time.
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saketh🏹 (@Sakethhhh) reported@gayatri008_16 @ACTFibernet will they decrease the bill if there’s no internet because of any issue on their end
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OG Reddy (@OgR12509) reported@ACTFibernet worst experience