ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hans...
(@minato__335) reported
@akshayyux @ACTFibernet @ACTFibernetHYD Never taking act again.
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Chandra S Kolli
(@chowdayno1) reported
@ACTFibernet the support is ridiculous when ever Internet is going down we have to wait for 2-3 days to get it back online ..no way to even escalate the ticket and no one responds
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Mohammed Faheemuddin
(@Faheemeng4) reported
@ACTFibernetHYD @ACTFibernet Taking money for 6 months and providing Internet for 2 days is not acceptable. Your customer service says it will be solved in 2 hours every time I call. Is there any solution? Are you people serious? You don't take complaint seriously? What is the solution?
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kishore
(@nowiamleader) reported
@ACTFibernet You are giving a great service. I got this message today. “Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 02-Oct(DD/MM) 19:30 to 21:00. Team ACT “ @ACTFibernet #actfibernethyd
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Sav9949
(@sav9949) reported
@ACTFibernetHYD @ACTFibernet SR10177358894044, no resolution till now
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Edo okati
(@zoro_reddy) reported
@ACTFibernet Please cancel my plan immediately after applying charges on pro rata basis, that will be the only resolution that I would be peace with.
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Utthaman
(@uttham1984) reported
@ACTFibernet SR10377362041514 still issue not fixed and no update @ACTFibernet
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MEGHANSH AGARWAL
(@meghansh2002) reported
@ACTFibernet on 22 Sept i got my new connection installed and at that time only 5Ghz band work for me your engineer told me that he will come tomorrow and solve the issue and then later when no one visited i raised the ticket by ACT app and then your engineer 1/2
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Phaneendra Pandipati
(@pumr111) reported
@ACTFibernet it’s been one week but no Internet pathetic service and worst customer care
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ujwal devvrata
(@123ujwal) reported
@ACTFibernet What is the update, internet is down for the past 4 weeks, still I don’t have internet and no updates is the staff doing anything about this matter please fix this problem all of the people in my colony have internet access I don’t have internet