ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Raghav
(@Ragav_singer) reported
@ACTFibernet What's the use of templated responses?? Issue still persists! What are you going to do about it?
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Indian Reddy
(@ManuReddy22) reported
@ACTFibernet I have tried reaching customer service and it is disconnecting everytime while transferring the call to right team. Thanks for your valuable services, instead of disconnect, you may permanently close my account. I can choose other networks from the market.
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Sourav
(@sourav_das03) reported
@anil_adigopula @ACTFibernet Brother yes i know Airtel is good but there is no service of Airtel in my location.
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A Hussain
(@mrabrar09) reported
Hello @ACTFibernetHYD @ACTFibernet from 3 days am trying to know why my account is suspended. When I paid the 3 months amt in advance. There no answer from Act customer support only there giving same excuses you will get a call from Billing dept🤔. Please do something.
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Anil Adigopula
(@anil_adigopula) reported
@Hansikanarsi111 @ACTFibernet Bro, ACT became worst. Airtel is so better and cheap. So think
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Raghuwardhan
(@raghuvardhanp) reported
@ACTFibernet such a worst service providers.. They are unable to resolve my complaint since last week..
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K VENKANNA BABU
(@kvbvenky) reported
from
Hyderabad, Telangana
Internet connection is not working @ACTFibernet . Please help
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senthilkumar
(@tsktsk123) reported
@ACTFibernet The issue still not resolved, can anyone believe in this pandemic situation where school and office work are done from home internet is down for nearly a day now. Very pathetic experience and no one bother about the customer. Can you let me know the process for disconnection?
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Benedict John
(@john_benedict) reported
@ACTFibernet It's been more than four days since internet went out here in Kothaguda, Hyderabad and still no ETA or resolution. Seriously considering shifting to a different ISP
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Rahul
(@vijay892) reported
@ACTFibernet My internet is down from past 8 hours and noone is here to fix it