ACT Outage Report in Madurai, State of Tamil Nādu
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The latest reports from users having issues in Madurai come from postal codes 625002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai |
Total Blackout | |
| Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet | |
| Madurai |
Total Blackout | |
| Madurai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Biswajit Biswas
(@biswajitbiee) reported
@ACTFibernet There is an internet outage from yesterday afternoon in Kasturi nagar area. After following up with the customer support team, still no resolution. How long will the services be down? This is a very frustrating and unpleasant experience. Ticket# SR10266024472174
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Shravankumar pagadala
(@Shra1Pagadala) reported
@ACTFibernetHYD @ACTFibernet Worst people,worst service illiterate customer care people, they don't know how to raise a proper complaint, #SaynoyoActFibernet #BanActfibernet
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Ayesha Saddiqua
(@AyeshaS52433121) reported
@ACTFibernet If u can’t give service let us know after paying don’t cheat the customer everyone say the Gud internet but it’s worst Service
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Santosh Choudhary
(@Santosh11677533) reported
@ACTFibernet your engineer has completed ActFibernet installation on 3rd Oct,2022 at 3:00 PM but they have not activated my net. Since then continuously I am calling the sales person and engineer also but they have not resolved my issue. Both are now not responding also.
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sairam chit
(@chit_sairam) reported
@ACTFibernet Check your registered complaints in the past two months. I am raising same issue from the past two months. U resolving those tickets without solving the issue. Just understand how frustrated I am that I came to twitter to tweet about you.
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Akash
(@akash5898) reported
Hi @ACTFibernet after 3 years being your customer finally today you showed your incompetence. Continuously facing issues in network for 10 days. Have raised a disconnection request today, better to have a professional and trustworthy ISP. User id 103016882617
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Ashok Ram Kumar
(@AshokRamKumar5) reported
@ACTFibernet @ACTFibernetHYD Never seen a more disgusting service. Any outage takes minimum of 48 hours to attend to. Is it rocket science or are you giving an impression that you guys are in great demand. Give me the names of Directors so that I can take legal action.
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Arindam
(@arindam_guha87) reported
@ACTFibernet Your customer care agents pick up calls but no response. I am permanently moving to a different city, i wish to cancel the service with you guys. I will clear any pending dues shortly. Kindly have someone connect with me over call.
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Sourav Halder
(@halderksourav) reported
@ACTFibernet @TRAI What happened ACT, over call you speak a lot on your policy and suppress customer VOC. Why are you silent? Is this your best way to resolve it? Over phone Request resolved in 48 hrs why late on written medium. I NEED AN ANSWER NOW
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IMFL
(@IMFLKY) reported
@ACTFibernet no internet from yesterday afternoon, how iam supposed to work from home, kindly the issue before 8:30 Am, shantinagar 9th cross Laxmi road