ACT Outage Report in Madurai, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Madurai come from postal codes 625002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at ACT
ACT is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (75%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (2%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet | |
| Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Follows you
(@futureEmperor) reported
@ACTFibernet My internet has been down for more than 48 hours and still there is no resolution. You app is not registering complaints and is unoperable. I have been severly impacted by this and trying to survive on poor mobile internet by paying additional money.
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Infinite Aura
(@Infiniteaura93) reported
@ACTFibernet Hi Team, I am using Act fibernet for more than 2+ years. When I try to login, it is saying as account doesn't exist....
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Khan
(@aliik99) reported
@ACTFibernet This is 3 time I'm facing the issue.. and your team takes a lot of time to resolve the issue! It's a big problem for WFH employee
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Khan
(@aliik99) reported
@ACTFibernet @ACTFibernetHYD I am not able to log in to Act application. I'm using act fibre net for the past 2.5 years. Suddenly, im not able to log in via phone number, and my Internet is not working. Account number : 101669324207
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karthik
(@karthikraoul) reported
@ACTFibernet Hello team ,I am not able login into my account can you please help me
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Durgesh Yadav
(@traditionalishq) reported
@ACTFibernet Hi, I already have an open ticket (SR11076058640264) with an estimated resolution time of June 30, 9 PM — still no fix. Internet stops every 2 days. Who will answer for this downtime? Should I keep paying for a service that barely works? Please resolve this permanently.
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James Raj
(@idharmahere) reported
@ACTFibernet Your TAT over.. Worst service from you
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addydonzaii
(@addydonzaii123) reported
but still, I have not received a call. Without me knowing, they have closed the request of mine to speak to the manager by saying the issue is resolved. Such a pathetic customer service. Shame on you @ACTFibernet.
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addydonzaii
(@addydonzaii123) reported
@ACTFibernet, what's going on? Is your company so incompetent that you guys are not able to resolve a reoccurring issues? This is so pathetic and frustrating. I am facing a reoccurring issue. You guys are saying that it is resolved, but still, I am facing the same issues often.
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Anand
(@sukuanand) reported
@ACTFibernet no companies has policies like this to eat customer hard earned money, policy should be either it can be transferred to original payment mode or wallet it cannot be onesided