ACT Outage Report in Madurai, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Madurai come from postal codes 625002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at ACT
ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai |
Total Blackout | |
| Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet | |
| Madurai |
Total Blackout | |
| Madurai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Manogna Ravikumar
(@ManognaRavikum2) reported
@ACTFibernet your customer service sucks!!!Four people in our house are without internet during online classes/work...its been two days since we last complained and yet there is no resolution.
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Shankar
(@Shankar311292) reported
@ACTFibernet Request CONSENT for our engineer to visit you. We will follow all safety precautions. SMS 'AGREE' to 9632711600 or leave a missed call on 7406380033. Team ACT When the prob is from your side, why should an engineer come to my home? It's down for all of us in street. @ACTFibernet
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#Hopeful Indian
(@prasadrn) reported
@ACTFibernet Once again the internet has gone for a toss, have sent you a DM. I am sick and tired of complaining about this internet connectivity issue so regularly. Highly frustrating. I don't know if your services can go any lower.
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Shankar
(@Shankar311292) reported
@ACTFibernet @ACTFibernet, I am gonna switch to another provider if this issue isn't solved at once. And I am never gonna suggest anyone.. Your team said it will be resolved by 10 am tmw. I hope you understand wfh pressure daily. Acc:102516514753
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Balaji Ramkumar
(@BalajiRamkumar5) reported
@ACTFibernet The speed is not increasing even after changing the plan. Not able to complaint anywhere in the app too. Your stupid bots are not allowing me to raise a complaint. Kindly help me in this regards. I have paid and the speed has not increased. guide me to a resolution
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karthi
(@karthi81758728) reported
@ACTFibernet Team, upset with your customer support of not resolving internet connectivity issue upon multiple follow-ups and NO proper response. I am sadly would like to stop availing ACT Fibernet internet service. Let me the procedure to unregister the service. Thank you.
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Arjunan
(@arjunanece) reported
@JioCare #JioFiber SR00001404IH & SR000015IEAE. Service engg couldn't do the service. Please disconnect and refund recharge and deposit money. Poor response from Jio. Never expected. Will move to @ACTFibernet
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Syed Noor Mohammed
(@SyedNoor1604) reported
@ACTFibernet @KRISHNA83138665 Still i didn't receive any call. Just remember this is your service from ur team
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anilkrp
(@bestSEObet) reported
Anyone in India using @ACTFibernet and its pathetic service? My internet went kaput on 5th May on a pre-paid connection ending on 17th June. They are still processing the refund. Service for them is a joke. Sent 100 emails getting reassuring replies but no refund. #cheats?
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Suman555
(@suman555) reported
@ACTFibernet I am facing problem with my broadband connection since Saturday can you please help me out to get it resolved Request No. SR11558689508832