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ACT outages and service status in Madurai, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

The latest reports from users having issues in Madurai come from postal codes 625014 and 625002 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Madurai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Madurai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Madurai.

CityProblem TypeReport Time
Madurai Wi-fi 17 days ago
Madurai Internet 18 days ago
Madurai Internet 2 months ago
Madurai Total Blackout 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Madurai, Tamil Nadu

Latest outage, problems and issue reports in Madurai and nearby locations:

  • im_nehem
    Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu

    Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

  • kitchakrish95
    NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu

    @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

  • sidarth33640666
    sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu

    @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

  • V_igneshSM
    Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu

    @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

  • vikash_perumal
    Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu

    @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

  • im_nehem
    Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu

    @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

  • haribabutd
    ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu

    @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

  • VaanampaadiRavi
    Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu

    @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • KautilyaTweetz
    🦅 (@KautilyaTweetz) reported

    Month lo 5-6 issues Until I force the technician nothing gets solved on raising the ticket. Day by day it's getting worse @ACTFibernet @ACTFibernetHYD

  • gaurav_jotriwal
    gaurav jotriwal (@gaurav_jotriwal) reported

    Extremely frustrated with @ACTFibernet in Hyderabad! My broadband has been completely down since Friday night. I raised a complaint on Saturday and was repeatedly assured it would be fixed — first within 1-2 hours, then by Sunday 1 PM.

  • apratim18
    kumar apratim (@apratim18) reported

    @ACTFibernet can u please prioritise relocation request of ticket number SR10280979503424. Was supposed to happen by 4th July. My office work is getting impacted. Pathetic service.

  • Sriram0508
    Sriram Rajaram (@Sriram0508) reported

    @ACTFibernet can you please respond to my query? Mesh network installation pending for over a week.

  • dineshk6
    Dinesh K (@dineshk6) reported

    @ACTFibernet, This is the 3rd time of a full-day Internet outage from ACT Broadband in Marathahalli. It always takes 8-10 hours to fix the issue. It's very poor Internet service in a tier 1 city like Bangalore.

  • bhujangarao0292
    Bhujanga Rao (@bhujangarao0292) reported

    @ACTFibernet Service request for this issue is already raised with reference number SR10181086177694. Our team is looking into it and will get back to you shortly.

  • rajatshah2006
    Rajat (@rajatshah2006) reported

    @ACTFibernet is pathetic. My plan upgraded but speed fluctuations is fhere now they are saying.. It's wirh router.. I don't like support

  • RavIndra559
    Ravindra (@RavIndra559) reported

    @ACTFibernet SR10181019585864 - internet is not working from Saturday. Deadlines are crossed 3 times. How should we work.? @act

  • beingmejst
    just being honest (@beingmejst) reported

    @ACTFibernet Just got internet back. Issue resolved. TY

  • sanatanadharma1
    sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported

    Never use the @ACTFibernet app to renew your subscription for a plan change. I asked renewed for a plan with lesser speed and paid amount showed y app but they failed to effect plan change and harassed me with a view to keep me on the old plan with higher subscription. Frauds