ACT Outage Report in Madurai, State of Tamil Nādu
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (64%)
-
Wi-fi (25%)
-
Total Blackout (10%)
-
TV (1%)
-
E-mail (1%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai |
Total Blackout | |
| Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet | |
| Madurai |
Total Blackout | |
| Madurai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
-
Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
-
sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
-
Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
-
Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
-
Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
-
Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
-
Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
-
ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
-
NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
-
Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Arunkumar Muthusamy
(@muthusamy_arun) reported
Moreover the alert was that the downtime would be from 7AM to 11AM instead it went down at around 3PM. Seriously?? And it has never been up until now. 10:30 in the evening. Careless and poor service!! @ACTFibernet
-
Sia
(@Sia_Mohd) reported
@ACTFibernet I'm planning to discontinue your service. Unable to remain patient any longer.
-
santoshchauhan
(@santoshchauhan0) reported
Your request SR10163149594974 is tentatively expected to be resolved by @ACTFibernet @ACTFibernetHYD plz resolve asap mrg said Customer care ppl said router wil configure in3 hrs at8.Aam irs evening n no response frm u nw saying Tmw they will configure all our worked went home
-
Avinash Swaminathan
(@avinash3788) reported
@ACTFibernet Internet service down from evening in Chromepet, Chennai area. Complaint registered but still no action taken. Please act soon #ACTFibernet
-
Sriram Kumar Mannava
(@sriramkumar563) reported
@ACTFibernet I've DMed the details mentioned. And tried reaching out to CC again for any resolution. But nothing happened so far. Worst!
-
Arunsai99
(@arunsai99gmail1) reported
@ACTFibernet Act Hyderabad, please respond. Close to 24 hrs and no intimation as to why my line is down.
-
Kundan Kishor
(@KundanK76670464) reported
@ACTFibernet very bad customers care service. The Customer Care Executive kept the call on hold for more than 45 minutes and when it is connected, they remained silent until the call is disconnected by me.
-
karthik
(@karthik50900953) reported
@ACTFibernet are your servers down in Hyderabad(500040), i have online exam tomorrow pls resolve it😭
-
Madras MOHANDAS
(@MadrasMohandas) reported
@MadrasMobile @ACTFibernet These are the ones who bring down trees down during a storm with haphazard cables all over. They have found the cause of failure. Now you have to raise another complaint to replace cable. May be so,
-
Thiruvikkraman
(@skthiruvikkrama) reported
@ACTFibernet Is there a TAT for resolution? I'm working from home and i need to bear the LOP for service disruption from your end.