ACT Outage Report in Madurai, Tamil Nadu

Problems in the last 24 hours in Madurai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (25%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Madurai, Tamil Nadu

Latest outage, problems and issue reports in Madurai and nearby locations:

• 
  Joseph Nehemiah (@im_nehem) reported 7 minutes ago from Perungudi, Tamil Nadu

  Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

• 
  NavaneethaKrishnan (@kitchakrish95) reported 8 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

• 
  Ravi.T (@VaanampaadiRavi) reported 11 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

• 
  ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported 13 minutes ago from Perungudi, Tamil Nadu

  @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

• 
  Vignesh (@V_igneshSM) reported 20 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

• 
  Ravi.T (@VaanampaadiRavi) reported 21 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

• 
  Joseph Nehemiah (@im_nehem) reported 23 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

• 
  Ravi.T (@VaanampaadiRavi) reported 33 minutes ago from Kannānendal, Tamil Nadu

  @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

• 
  sidarth (@sidarth33640666) reported 50 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

• 
  Vikash (@vikash_perumal) reported 57 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sameer malwad (@AMSameer74) reported 42 seconds ago

  @ACTFibernet @ACTFibernet @ACTFibernetHYD still facing the issue when will you guys resolve the issue

• 
  Mario Vinay (@MarioVinay) reported 52 seconds ago

  Every time call center says backend team will contact but no one calls or comes. It has been a horrible experience with @ACTFibernet . Have requested installation on priority and even call center does not connect to backend team!!

• 
  Neena (@Neena76991683) reported 3 minutes ago

  @ACTFibernet Safe custody charges deducted but connection is still active, full bill generated. Horrible App. Bunch of idiots @ customer care. Only false promises, no resolution. Really pathetic service!

• 
  logesh (@loudlogesh) reported 4 minutes ago

  that's why i told him to cancel my order and refund my amount immediately, but still now no called me for anything now only I called to customer support and cancel my order @ACTFibernet

• 
  Harneet Singh (@harneet_juttla) reported 8 minutes ago

  @ACTFibernet till now I have received no call from any of the executive in respect of special discount ????? Bad service

• 
  himanshu (@himanshugh10) reported 9 minutes ago

  @ACTFibernet Sorry sir but din received any solution for your team. They call yesterday and said to give me 24 hours. Already I gave 5 days for your team. I think you have to close your company otherwise you have to change your staff they are not work property.

• 
  Balwinder Singh (@Balwinder_S86) reported 10 minutes ago

  @ACTFibernet Team Please help in processing the refund asap. Have been following up since 4 days Account Number is 110675175852 Userid is 110675175852. Ticket details for your reference Ticket No:SR11067526107004

• 
  Chenna Hiremath (@chenna_hir9109) reported 12 minutes ago

  @ACTFibernet Also, ACT team is changed my plan to swift from Blaze when the request was never made. I believe this was done due to waive off request made for unused service

• 
  Sindhu Vegi (@N091509_SindhuV) reported 12 minutes ago

  @ACTFibernet It has been 3 days I got the new connection. It is not configured and internet is not working. I got mobile phone numbers of 4 different people. Nobody comes and fixes it. User Id: 101675455852. Refund the whole amount. I will go for Jio.

• 
  Bsuresh675 (@shanpoob) reported 14 minutes ago

  @ACTFibernetHYD @ACTFibernet when I called today it was informed the technician was not available as it was a weekend yesterday,however when I made a complain they said the issue will be resolved in 1hr i.e, at 6pm. How do you validate your such irrelevant claims.