ACT outages and service status in Madurai, Tamil Nadu
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- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ajay Verma (@vajay09101988) reported@ACTFibernet ,@ACTFibernetHYD I need a solution to this as your tech team said if I am upgrading to 100 mbs with dual band router I will get connectivity but still I am having the same issues, take your router back I am not going to pay the bill.
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Prathik Kumar (@prathik_kumar1) reported@ACTFibernet where is the resolution ? it is still down
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Mohammed Jaffer (@MohammedJa11764) reported@ACTFibernet I'll not pay the charges I'll change my broadband network
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santosh kumar das (@santoshdas1984) reportedPathetic customer service from @ACTFibernet #SR10180171768634 open for more than a day. No internet, office work being affected @ACTFibernet @ACT_Issues
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Rag Ani (@raga1921) reported@ACTFibernet , its 3 days u hv nt fixed SR11880109634034. There hv been repeated & frequent failures fr the users in this area. CHECK Yr SR records. #1) Change yr local support teams #2) If fr days u cant hv service uptime, give credit of days to user accounts fr facing B/outs
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Mridul Singh Rajawat (@mridul_rajawat) reported@ACTFibernet I have been trying to reachout to resolve my internet problem since 9 PM yesterday and I have office in next 1 hour how will I manage without internet can you please help expedite this process.
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iptv seller subscription service available (@iptvfrinic92431) reported@Poornimamenon10 @ACTFibernet Yes available iptv subscription service yes
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kartik tanwar (@kartiktanw40482) reported@ACTFibernet In ACT app u kept on changing the ETA of solution but not getting the solution your app revised the time 3 times already
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Avinash jha (@Er_Avinashjha) reportedHi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.
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Rishi Anand Pandey (@PandeyRishii) reportedShameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao