ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Madurai come from postal codes 625014 and 625002 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Madurai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Wi-fi | 9 days ago |
|
Madurai
|
Internet | 9 days ago |
|
Madurai
|
Internet | 2 months ago |
|
Madurai
|
Total Blackout | 5 months ago |
Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience
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Santosh Gupta (@Sanntosh33) reported@ACTFibernet Checking will not resolve my problem. I need to look for other alternatives which are available apart from you. I have been your customer for the last 10 yrs. Time has changed and if the service is not at par with others then u will lose your clients.
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rahul thakur (@rahulthakur000) reported@ACTFibernet When are u trying to reach? You and your customer service both are liar and pathetic as usual.
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Guru (@gurwaratarun) reported@ACTFibernet Same story every 2nd day connectivity is zero, big mistake moving from @airtelindia and @JioCare Regret the inconvenience. Looks like the issue is still not resolved. We have re-opened the service request SR11780733414574. Our team will get in touch with you
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shambhu (@shambushandilya) reported@ACTFibernet @ACTFibernetHYD @FiberAct I haven't seen such an irresponsible ISP, for straight 6 days you cannot fix my internet when I asked for a refund so I can go with another ISP, you disconnected my internet. For sure I don't want to use your service. Refund my money for 3 month.
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SYED SALMAN (@salmantheboxing) reported@ACTFibernet "New connection installed today but router configuration failed, Wi-Fi name not showing. Ticket raised but no response. Pathetic service on day one!" SR10280744973474
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kumaraswamy p (@Kumaraswamyp86) reported@ACTFibernet We contacted the local ACT technicians regarding service availability. They informed us that extending the network to our location would require the installation of two additional poles and approval from higher level. Considering the growing demand and potential customer base
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Siddhartha Mitra (@smsid1988) reported@ACTFibernet The issue is resolved now ..
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ABHINAV KUMAR (@abhinavgrd) reportedHi @ACTFibernet The worst experience to get a connection from the internet, It"s been almost 5 days since I requested for reallocation but not one showed up for the installation to my new location. Worst customer support and no option to submit feedback also @ACT_Issues
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lokanath das (@lokanathdas1) reported@ACTFibernetHYD @ACTFibernet from last 1 week, it's really frausturating to see useless service provided by you. Every day connection are getting disconnect issue. Every day some maintenance. Absolutely disaster service by Act. Check DM