ACT Outage Report in Madurai, State of Tamil Nādu
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
E-mail (4%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
-
ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
-
Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
-
NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
-
Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
-
sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
-
Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
-
Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
-
Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
-
Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
-
Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Ramki Krishnan
(@ramki66) reported
@ACTFibernet @ACTFibernet Please give me a committed date instead of "quick" (6 days of downtime is not "quick resolution")
-
hemanthsingh
(@hemanthsingh) reported
@ACTFibernet internet down since 5pm on Dec 15.. please have it restored soon.
-
Mohan Narayanan
(@narayanannmohan) reported
@ACTFibernet Its gonna be 48 hours since last update. Any update on when the issue will be resolved?
-
Proxy Indian
(@RRightist) reported
@ACTFibernet Thank you @ACTFibernet I would like to surrender my connection atleast help me with that! 48 hrs since i raised complaint... I can't tolerate anymore... Thank you for the services!
-
Ajit Kumar
(@AjitKum49556211) reported
Internet down for 6 days and ACT does not say what is the issue, nobody has contacted the customer, local technician Surendran does not respond, call centre has a queue of 30 waiting and its horrible. Pls refund the amount. I have decided to shift @ACTFibernet @TRAI @DoT_India
-
Surya Kiran ☀
(@Surya_Krn) reported
Worst Experience with @ACTFibernet , took a new connection and internet was turned off multiple times, then I raised a complaint ,as i was subscribed for 60 mbps but i'm getting very low speed , i would suggest others not to go for @actfibernet and their service was also worst
-
Harry Singh
(@Si46789676) reported
@ACTFibernet @balamalladi37 VERY VERY VERY IRRITATE, DISGUSTING, UNPROFESSIONAL DEPT OF ACT FIBER BIG BIG GOOSEBUMPS Kavita Nath · Customer Service Manager at Atria Convergence Limited DOWNGRADE THE PLAN to 40 mbps ESCALATION AGAINST CX Show original message
-
Sidharth Jena
(@SidharthJena) reported
@ACTFibernet How do I download the payment receipt?? The email option on the app sends a receipt without the customer name.
-
Suresh
(@itzzssss) reported
@shanghavi_k @ACTFibernet @ACTFibernet Worst service.. I am also facing same issues i am also ready to disconnect.. Wrothless.
-
T #SRT# C
(@sharathbdgtsrtc) reported
@ACTFibernet HOW COME 3300 GB CONSUMED IN 10DAYS IN MY OFFICE. NOW WE'RE USING MOBILE DATA TO DO THE SAME WORK. BUT HERE CONSUMING 100 TO 300 MB FOR THE SAME SYSTEMS AND SAME WORK. PLEASE RESOLVE THE ISSUE. THAT MAY BE THE CONNECTION IS GIVEN OTHER PEOPLE WITH OUR SETUP BOX