ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prabhat_29
(@prabhat_2908) reported
@ACTFibernet I am still waiting for a resolution. Even after writing to ACT nodal officer and Appealate Authority no help in closing this matter. @GoI_MeitY please assist as this ACT team is incompetent to help their customers and keep on harassing them
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Shivendra Pal Singh
(@ShivendraPalS11) reported
Ver poor service. Very hard to reach customer care. Inter is down.. What to do now.. @ACTFibernet #actfibernet
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Pradeep Jayakumar
(@pradigi1428) reported
@TRAI @ACTFibernet This company has the worst customer support i have ever seen in these many years.All the news and updates about the complaints are fake the service technician never visits the sight of complaint but gives false statements.@IndianConsumerF #scammers
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Shaik Shameer
(@ShaikShameer24) reported
@ACTFibernet Okay! I’m continuing your services as my issue got resolved within 25 minutes after posting issue on tweet.@ACTFibernet Thanks!
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Shivendra Pal Singh
(@ShivendraPalS11) reported
@ACTFibernet What is the issue and ETA
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Shivendra Pal Singh
(@ShivendraPalS11) reported
@ACTFibernet Please do not dm me. Solve this issue asap
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Adrika Guha
(@GuhaAdrika) reported
@ACTFibernet It has been a week since we have complained over internet getting disconnected & the box needs to be shifted but no action from your side. SR10165233472804 Every other day either us or our neighbour is raising complaint but no action taken!
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Pradeep Jayakumar
(@pradigi1428) reported
@JioFiberChennai please provide service here in the location added below...we are around 10 members using @ACTFibernet and want to change because of their worst customer service and connectivity issue.this is the right time for @JioFiberChennai to move in. contact me thru dm.
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sridhar Reddy
(@sridhar285) reported
@ACTFibernet @KRISHNA83138665 Hello Team, I have requested for the reconnection of ACTFibernet.The router was never installed and no internet connection provided.But i am receiving several reminder calls and emails receiving for the outstanding amount which i never used.Please rectify the issue.
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Yuvaraj
(@yuvarajr18) reported
@ACTFibernet Dear @ACTFibernet , we are facing internet downtime for the past 2 days and have raised two complaints for the same. There is no action from your team. Your customer service promised to resolve this issue before 9.00 pm today but haven’t seen anything.