ACT Outage Report in Madurai, State of Tamil Nādu
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The latest reports from users having issues in Madurai come from postal codes 625002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai |
Total Blackout | |
| Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet | |
| Madurai |
Total Blackout | |
| Madurai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi Dadhich
(@rishidadhich) reported
@ACTFibernet @ACTFibernet I am very disappointed the way you treat your customers. It is really bad customer service. Hope I will get response to you after requesting n numbers of time.
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Farhan Hussain
(@FarhanH21550099) reported
@ACTFibernet @bada_paww One of the worst customer support Act is become day by day, if anyone is thinking of getting new connections, please stop yourself from committing such error.
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Manoj M
(@Im__Manoj_M) reported
@ACTFibernet my internet is not working since the morning.. I have been facing the issue very often.. I have to work on very critical issue and not able to use my internet.. can't you provide a permanent solution?
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Ganesan Sankaran
(@_ganesans) reported
@ACTFibernet And no means to connect with anyone locally and customer care peraon is all but caring for customer - stated the obvious but ambiguous ‘service will be restored soon’
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Naveen
(@HemaNaveen21) reported
@ACTFibernet @ACTBangalore Having issue with Netflix subscription since Nov 10,21. Customer service is not helping at all. They are very much interested in closing the SR but not on the resolution.
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🆂🆈🅴🅳🅵🅰🆁🅾🅾🆀
(@syed_0faa) reported
@ACTFibernet for this service request I got 5 different periods to resolve, this is how you serve your customers. SR10163518428874 1 TAT-: 7PM 19-Nov 2 TAT-: 9AM 20-Nov 3 TAT-: 4PM 20-Nov 4 TAT-: 7:30PM-20-Nov 5 TAT-: 11:30AM-21-Nov And I'm 100% sure I will receive a new 6th vn
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Vijay Yadav, Ph.D.
(@vijaykyadav) reported
Thank you @ACTFibernet for understanding the issue and cancelling the charges for service not availed. But please do look in accessibility part of your platform which do not allow reaching support unless the dues are paid. Thank you for restoring faith. 🙏 @jagograhakjago
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A A Group
(@AAGroup61897518) reported
@ACTFibernet Hi this is Mohammed Touheed Account No : 102122239638 I have taken act connection in my house. Passed from one month I am raising a complaint regarding internet problem whenever I raise a complaint then the connection will be good after one day same problem
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CHENCHU RAMU POTHAPU
(@pcramu18) reported
@ACTFibernet @NotoriousBeast7 The worst network I can't see never in my experience 4days I paid for new connection they said within 48hr we installed all but till now nothing happened for multiple follow ups. The location Bangalore see how the act team is working
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RamachandranKB
(@ramkbr) reported
@ACTFibernet in just less than 6 days since the last issue, again the internet service is interrupted. Have logged the request yesterday morning, yet to be resolved. Followed up multiple times again, so far no positive response. If I cancel the connection, would I get refund.