ACT Outage Report in Madurai, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at ACT
ACT is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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uday rg 🇮🇳
(@Uday_Rg26) reported
@ACTFibernet Same issue repeated again with one day gap are you guys playing with customers? This is the way to destroy your company youself All d best🔥🔥🔥
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karthik
(@iamthunderboy) reported
@ACTFibernet - Last week, I had raised a ticket for issue-slow speed. Field agent called me and said he will close the ticket and fix it with 30mins. He disappeared for a week.When I called him back (after a week.thanks to my personal emergency), he asked me not to raise ticket
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Pannala Saipreethi
(@pannala17) reported
@airtelindia If internet is not working since 24hours how could you expect as to continue with your network. we can’t shift to another network immediately we will be helpless. @ACTFibernet is the only best broad brand service in Hyderabad don’t go for anyother #airteldown
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Dashing Demon
(@Dashing_Demon) reported
@ACTFibernet @ACTFibernetHYD My internet is not working since yesterday. Can get it resolved asap? SR10165334790824
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*-DE-* sweet candy
(@edwsat) reported
@azm18191 @ACTFibernet My internet is also not working, I sent a private DM to this handle, three weeks back as when we had faced issues, guess what since it's private DM , they still are yet to respond. So making this public need AcT to act ,. Or refund my 6 months pre paid payment
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Jeevan Singha
(@JeevanSinghaa) reported
My internet is down since yesterday, not update yet. Ticket SR10165327421434 shows work in progress since yesterday but i see no progress being done. My work is being affected due to this. ACT Fiber is proving to be unreliable. Very disappointed @ACTFibernet @ACTFibernetHYD
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senthilkumar
(@tsktsk123) reported
@ACTFibernet Please fix the long pending issue asap, in this modern world can you believe the internet goes down when the power is down.
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SUNNY KUMAR
(@sunkr619) reported
@ACTFibernet Still no calls came and no update!!Very nice service !!!
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Venugopal Immadi
(@VenugopalImmadi) reported
@ACTFibernet frequently facing an issue with this Internet service even after fixing it for several times . For each issue we are asked to wait for over a day which is making a lot of inconvenience. This service is risking our jobs in our family as we are work from home employees
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Jishnu JK
(@JishnuJK13) reported
@ACTFibernet I have been not getting the speed as advertised in my plan no proper resolution has been taken against my ticket SR10265290093144. This ticket is not trackable now and still my internet speed is around 25-40 for a 75 Mbps Plan. Very disappointed in your service.