ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (79%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (1%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dinesh G
(@DineshG83564737) reported
@ACTFibernet poor customer services
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Leo Anand
(@leoanandm) reported
@ACTFibernet the internet is down for an hour now. I’ve raised a ticket SR10365919977684 can you look into this ?
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marketsfan
(@vm285) reported
@Airtel_Presence i raised the issue at 945am and it is still pending. not a single technician call. Nothing. There are services like @reliancejio or @ACTFibernet which will gladly take me for the amount i pay to you
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Proud Sanatani.🚩🏹 . Full tme Trader & Cognizant.
(@suresh9167) reported
@ACTFibernet this is very bad ....The agent who take responsibility of installing is now saying nothing in my Handa
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Sai kiran
(@Saikiran9703476) reported
@ACTFibernet ,too worst services. Every week I need to raise one complaint.
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Anand Vasu
(@anandvasu) reported
Again my home network on @ACTFibernet has stopped working. Again my number of calls can’t fix it. Honestly the worst experience. If I had not paid for a year in advance I would have cancelled the service immediately. Sick and tired of this.
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vipin
(@vipin26786200) reported
@ACTFibernet Didn't get any resolution even after getting call..
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Pavendhan
(@lpavendhan) reported
All that I’m left with is pure disappointment. Is this how you serve customer needs. If the issue is not resolved by tomorrow, I’m sure that you’re gonna lose a customer. Thanks for all the help and concern. #ACTFibernet @ACTFibernet
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Joshua ~¥*€
(@joshua_2361) reported
Very much irritated with @ACTFibernet , The worst service I have ever seen. Even in African Countries, They give the connection in less then 3 days. This is India and that too in a city like Hyderabad, You people are taking more then 10 days to give the connection. #ACTWorst
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Souham Biswas
(@itsouham) reported
@ACTFibernet has been #harassing me ever since I moved on from their garbage service to the much better @airtelindia fiber internet. They continuously call asking you to switch back. Be advised @ACTFibernet I'll get some bigger people involved to handle this **** in your language