ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (23%)
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Total Blackout (6%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prodigal Son
(@ProdigalSon_89) reported
@ACTFibernet Successfully 4 days gone without resolution for ticket SR10358464857062 .. Indian peeps . Never ever choose ACT for your broadband needs .. I completely regret choosing ACT .. no resolution .. no status update and 4 days of no net .. irresponsible
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Sahil Khan
(@SahilKh13767398) reported
@ACTFibernet my Internet connection not working.i have complain so many time pls solve my problem permenentely.any local inernet operator cut yours Act Fiber cable every months.your site engineer telling me so pls solve my problen my child have online classes.
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cratman
(@zwigid) reported
@as110895 @ACTFibernet The weird part is that I have already emailed the nodal officer to resolve the issue but there seems to be complete lack of a motivation to resolve the issue.
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Advit
(@advit001) reported
Very much disappointed with he services of @ACTFibernet It's already been 24 hours I have raised a complaint and no action has been taken yet. Wifi still not working @ACTFibernet
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Prodigal Son
(@ProdigalSon_89) reported
@ACTFibernet Are you going to respond my ticket number or shall I file a consumer complaint af against you? I have been very patient since Monday, but still issue is not addressed and no response at all .. SR10358464857062
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DeDevill
(@David30013) reported
@ACTFibernet Disgusting and pathetic service. SR10358551215242 has not been addressed for over 24 hours. No call backs from escalation team as promised, rude and unprofessional customer support staff. This is the service that ACT provides. Leaving people without internet for days
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harshit betala
(@betala_harshit) reported
@ACTFibernet I have got an horrible service, it's been 2 months I have been raising concerns and calling and you guys just close the ticket without informing and now you disconnected my connection too and still no response from your end. I want my issues to be fixed by today.
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Prodigal Son
(@ProdigalSon_89) reported
@ACTFibernet I paid 6 months fee for my 300mbps ACT Fibrenet .. now after two weeks it's not working .. for the past 4 days there is no resolution taken and no status update .. completely frustrated .. is this even being noticed by any higher management ticket# SR10358464857062
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Abhishek
(@Abhishe21606574) reported
@ACTFibernet hi you pathetic internet service is down like every week. You take more than 24hrs to resolve it. Your good for nothing customer service can only do yes sir no sir.
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Gautham Rajan
(@gautham_rajan) reported
@JioCare Please don’t bother!! It’s been 36 hours and still no resolution from you. Your customer service is one of the worst I have ever come across. I have raised a cancellation request for my Jio Connection. @ACTFibernet activated my old connection in 20 mins. ACT FOR THE WIN!!