ACT Outage Report in Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Madurai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (2%)
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Phone (1%)
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TV (%)
Live Outage Map Near Madurai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet | |
| Madurai |
Total Blackout | |
| Madurai |
Internet | |
| Madurai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Madurai, State of Tamil Nādu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Farhan
(@F_k007) reported
@ACTFibernet my wifi is down from evening it is hampering my work plz help asap
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Sukriti Grover
(@badmaaash_) reported
@ACTFibernet I’ve put a complaint twice for no internet connection and it hasn’t been resolved for 2 days now!!!!
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Ankur Dhar
(@ankurdhar_) reported
@ACTFibernet i always prepay for half of the year so that i don’t have to be irritated by the payment reminders or internet issues , it’ll be way better if your executive respond to our problems instead of giving fake assurances Ticket id : SR11076396219664
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Ankur Dhar
(@ankurdhar_) reported
@ACTFibernet I had no internet from the last weekend till Wednesday and again after a day of getting fixed i have no connection. I would definitely like to proceed and terminate my connection as this is not what i paid for and your competitors are way better at this point.
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தினேஷ்குமார் பாலன்
(@dineshpon) reported
@ACTFibernet I'm staying in the bangalore location and facing a lot of problem regarding services. Scam is happening for router charges, recharge and plan by local executives. Is there anyone be responsible to take care? or ACT is supporting these scams? Few points -
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Paro
(@MadebyParo) reported
@ACTFibernet 4th time it's happening now, Wifi suddenly loses connection and yout ticket resolution takes DAYS. You ticket says 9:00pm tonight, but it's still not back. Time to cancel, clearly.
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Vivek Coool
(@vivek_coool_) reported
@ACTFibernet Please close the ticket, your backend expert acknowledged that it is not possible for him to fix the issue as he is not able to find the root cause. I understand that your team is little behind in terms of expertise and it’s okay. Please move forward to close the ticket.
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Vivek Coool
(@vivek_coool_) reported
@ACTFibernet Please close the ticket, your backend expert acknowledged that it is not possible for him to fix the issue as he is not able to find the root cause. I understand that your team is little behind in terms of expertise and it’s okay. Plesee movie forward to close the ticket.
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LK SHRIVASTAV
(@Lavkshrivastav) reported
@ACTFibernet No resolution been provided yet
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LK SHRIVASTAV
(@Lavkshrivastav) reported
@ACTFibernet no internet connection service request SR11076392584584 still not resolved. Engineer assigned named Anurag Soni not picking calls and not responding plz fix the issue by today Lav Kumar Srivastava 8851835715