ACT outages and service status in Madurai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Madurai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Madurai come from postal codes 625014 and 625002 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Madurai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Madurai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Madurai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Wi-fi | 19 days ago |
|
Madurai
|
Internet | 19 days ago |
|
Madurai
|
Internet | 2 months ago |
|
Madurai
|
Total Blackout | 6 months ago |
Community Discussion
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ACT Issues Reports Near Madurai, Tamil Nadu
Latest outage, problems and issue reports in Madurai and nearby locations:
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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kumar apratim (@apratim18) reported@ACTFibernet Thanks. The issue got resolved few hours back.
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Ravi (The Rising 🌞 for Mother 🌍🌎) 🌄 (@ravikumar_b007) reportedACt fibernet is down from last 18 hours, still no response on timelines. Location: Sai villas road, Ameenpur Hyderabad Telangana @ACTFibernet How long do you expect us to suffer with your low response rate. The action time is too high, why don't you maintain a SLA?
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Shiva Kumar N12 (@shivakumar_n12) reported@ACTFibernetHYD @ACTFibernet please disconnect my connection. It’s repeating the issue with the network. Even your customer care is also worst in care about customers
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Sachin Gogia (@runthusiast) reported@ACTFibernet - You need to get your ACT together. You have been making false promises openly, whereas the ground truth is that no one cares. On May 29th, I paid you for a plan change to convert to a 6-month plan, which comes with mesh routers. No updates yet! The service request you logged doesn’t even show up in my account. 🤔
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Espikay (@espikay) reported@ACTFibernet Hi, i've been experiencing an outage since afternoon in Uttarahalli, Bengaluru. Please fix this.
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Pulcher (@pulcharr) reported@ACTFibernet pathetic service! Moving to absolutely anything else from tomorrow. Thanks for nothing! Also, your customer service representative on call seems to enjoy customer's problems. May be train them well.
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Rajat (@rajatshah2006) reported@ACTFibernet is pathetic. My plan upgraded but speed fluctuations is fhere now they are saying.. It's wirh router.. I don't like support
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rajendra rathod (@rajendrarathod6) reported@ACTFibernet It’s been more than 10 hours I don’t have internet. Fix it on high priority
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Vignesh Kumar Ramachandran (@rvignesh9008) reported2nd internet outage in the last 15 day. The ETA is revised for the 2nd time. Can you take a look on priority? SR10381021587084 @ACTFibernet
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Ashish Dhaniwala (@thenameashish) reported@ACTFibernet there is still no resolution provided to my raise request SR10180632693894. Rainy season has started and we want the box to be shifted soon. Could you please provide an update on this SR?