ACT outages and service status in Vellore, Tamil Nadu

Problems in the last 24 hours in Vellore, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vellore, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sachit Bhat (@SachitRidesAway) reported 8 minutes ago

  @ACTFibernet just one day, another rain, and again your internet is not working. It's just crazy. I am going yo customer court and will drag you down there.

• 
  Shubhanshu Sagar (@shubhanshurocks) reported 11 minutes ago

  @ACTFibernet Nothing has been done your Technician sleeping and misbehaving instead of solving the issue #scam #Actfibernet @jagograhakjago

• 
  sreeharsha elluru (@esharsha) reported 13 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACTFibernet no resolution till now, not even a single effort to make it get resolved... Seems like no responsibility in the whole team

• 
  Tushar (@Qtiyapaa) reported 14 minutes ago

  @ACTFibernet Also your customer care raised a ticket to replace my mesh routers since weeks. Nothing came from your side. When i call customer care they simply cut the call. Why dont you shutdown your services?

• 
  Atul Kumar Dugar (@Atul_2206) reported 15 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  Preetham Deshpande (@preethamdesh) reported 17 minutes ago

  @ACTFibernet @ACTFibernetHYD this is the worst net I have ever seen snce 2 days u have not solved theissue ...it's almost 2days iam not getting net ..4 complaints Cs saying wait wait wait..guys be alert before taking @ACTFibernet , CS don't even know when it will be solved

• 
  Kishore (@Kishore2508) reported 22 minutes ago

  Pathetic service from @ACTFibernet Chennai. Every time there is a power cut, my internet goes down despite having a full inverter backup for my modem/router. Why? Because your main area connection box has NO battery backup! A year of this recurring issue. (1/3)

• 
  SYED SALMAN (@salmantheboxing) reported 24 minutes ago

  @ACTFibernet . It's day 2 and my new connection is still dead. No Wi-Fi name, configuration pending. Is this how you treat new customers? Fix this today or cancel my connection! SR10280744973474

• 
  Munmun Shukla (@munmunshukla88) reported 26 minutes ago

  @ACTFibernet Issue got resolved by evening. May I know what is the compensation for loss of entire working day.

• 
  Vignesh (@vignessshhhh) reported 27 minutes ago

  @ACTFibernet Refund got credited today. Been a ACT customer for the last 4 years, thanks for the services, Btw I had to make a disconnection request only because of delay and miscommunication caused by local ACT team for relocation of router within the building.