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ACT

ACT outages and service status in Vellore, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Vellore, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Vellore, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vellore, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    The biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you

  • raghuv_here
    Raghav (@raghuv_here) reported

    @ACTFibernet Internet suspended despite paying my monthly bills on time! support says it's because old Mesh routers weren't picked up, but your team never showed up to collect them. Why punish a paying customer for your logistics failure? Fix this and restore my connection now!

  • sivagmca
    Siva Kumar (@sivagmca) reported

    @ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.

  • mukish_s
    Mukish Selvam (@mukish_s) reported

    @ACTFibernet Issue resolved. Thanks

  • yuvi1609
    Observer (@yuvi1609) reported

    @airtelindia asked to cancel my connection and so I did. When I attempted @JioCare, after 3 days of payment says technical issue, need 10 days to fix. This is in Chennai, Anna Nagar area. What about you @ACTFibernet?

  • dineshrtvt
    Dinesh (@dineshrtvt) reported

    @ACTFibernet @ACTFibernet you guys are not capable to handle issues raised by customers

  • kirankumargoli
    Kiran Goli (@kirankumargoli) reported

    @ACTFibernet I had shared the requested details. However I would like to know why there is no facility to talk to a customer service representative?

  • ERROHITARORA
    Rohit Arora (@ERROHITARORA) reported

    @ACTFibernet SR11881651900874 — Internet has been down for several hours, and I still haven’t received any response or update from ACT. This is extremely frustrating. Please look into this urgently and provide an update on the issue.

  • vedavamsidhar
    suryavamsidhar (@vedavamsidhar) reported

    @ACTFibernet I don't see a progress on this issue. @ACTFibernet. Can you expedite this request?

  • KossLeBoss
    {{ RP }} (@KossLeBoss) reported

    I’m escalating here because every other avenue I have tried has failed. Please understand the seriousness of this ticket, take ownership, and help get this resolved immediately. @ACTFibernet