ACT outages and service status in Vellore, Tamil Nadu

Problems in the last 24 hours in Vellore, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vellore, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vipin Detani (@DetaniVipin) reported 3 minutes ago

  If you are in BLR never buy your wifi connection from @ACTFibernet. Worst service out there with virtually zero customer support. 12 days since a plan change request and no one has showed up. Now got a msg from them saying if I dont pay for the old plan they will cut the wifi.

• 
  muqthar ahmed (@muqthar27ahmed) reported 4 minutes ago

  @JioCare Raised complaint but no response yet. SR No: SR00002KkDF4 Jio Fiber Voice No: 914079649420 No technician visit and customer care not answering calls. Very disappointing service. Kindly resolve ASAP. Compare to you @ACTFibernet Is so much better in service

• 
  Randeep Singh (@ramansaini) reported 6 minutes ago

  @ACTFibernet There is no resolution that has been provided to me . Please re check at your end

• 
  Ajay Arvind (@AjayArvind22898) reported 8 minutes ago

  @ACTFibernet Your Service request SR10379863510064

• 
  Bhaiya Ankit Ranjan (@RanjanBhaiya) reported 14 minutes ago

  @ACTFibernet What prioritisation you are doing ? Closed the ticket without resolving the issue, This is seriously not good and by the way Why you had tagged me as "Chronic Customer", Did asking questions wrong? Or if I dont align with your view I become Chronic?

• 
  Abhishek Gandhi (@Abhishekgandhis) reported 16 minutes ago

  @ACTFibernet Your service has been extremely unreliable. Complaint SR10379879346170 has been reopened again — this is the 5th/6th disconnection in just 20 days. This is unacceptable. I need a permanent solution, not repeated temporary fixes. Please resolve this urgently.

• 
  Sameer Ahmed Khan (@khansameer71) reported 20 minutes ago

  @ACTFibernet @ACTFibernetHYD Actfiber services are going down day by day. Exorbitant buffering is happening in Al Hasnath Colony

• 
  Randeep Singh (@ramansaini) reported 20 minutes ago

  @ACTFibernet @FiberAct . Its really bad to see how sales team are misleading the customers with wrong information. I am a user of Excitel Fibernet for last 3 years and have had very minimum issues with the service. The only complaint was that the speed for a 300 MBPS use to

• 
  i@m (@FiZbQ) reported 22 minutes ago

  No internet access and the support does not want to take care of it. This is pathetic. Is this your smart wifi? This is why I am planning to switch to other service provider. @ACTFibernetHYD @ACTFibernet . I have DMed you the service request number.

• 
  i@m (@FiZbQ) reported 23 minutes ago

  @ACTFibernet Still the issue is not fixed. No status update.. nothing happened. I even emailed to nodal officer and he also seemed to be sleeping on this critical issue. No response from anyone. Disgusting service by @ACTFibernet #actfibernet