ACT outages and service status in Vellore, Tamil Nadu

Problems in the last 24 hours in Vellore, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vellore, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  user636811 (@user21098) reported 4 minutes ago

  @ACTFibernet [2] I is beyond acceptable now. He told as you can’t close the ticket we are cutting your connection and removing the cable, this is after me paying for the connection and being a paid customer. At this point refund me and cancel my plan wil shift to another provider

• 
  user636811 (@user21098) reported 5 minutes ago

  @ACTFibernet Just to let you know I got a call from your technician today from (+91 91540 95438) he was insisting in closing a ticket and his team lead spoke with me and told we can’t give the router and said to close the currently open tickets, he was rude and speaking in harassing tone [1]

• 
  Ankit (@ankit_sahoo397) reported 5 minutes ago

  @ACTFibernet Absolutely pathetic service! Paid ₹1749 for a new connection 4 days ago. Feasibility done, but zero progress. Tech says "not my job," sales rep ghosts my calls, & customer care feeds me daily lies. Is this how you treat new customers? Fix this NOW! Acc: 101796641414

• 
  Faraz Shamim Khan (@FarazShamimKhan) reported 5 minutes ago

  @ACTFibernet We paid for our new connection in advance for 6 months. We were promised that the installation would be completed by the next day. Now the salesman is not responding after giving dumb excuses 102797285235. This is just the start and I wonder how the service would b

• 
  Daniel Christopher (@DanielChris2000) reported 8 minutes ago

  @ACTFibernet Nobody has come till now. When will they come. Support seems to be very bad. I'm already regretting buying ACT.

• 
  Bhaiya Ankit Ranjan (@RanjanBhaiya) reported 8 minutes ago

  @ACTFibernet, What a pathetic service,Raised a ticket to shift connection and after a week you are saying it will take 15-20 more days to get this done. Multiple follow ups and still no proper response, And then you will tag me as "chronic customer",which I got to see by mistake

• 
  Sai Srinivas (@SaiSai92186) reported 12 minutes ago

  FINAL WARNING @ACTFibernet: It is 2 PM. You have until 4 PM TODAY to fix the "full box". If the port is not active by 4 PM, I am moving to @JioCare immediately. No more excuses for a simple shift in #Hyderabad. Ticket: SR10179635881644 #ACTFibernet #ServiceFailure

• 
  Kareem Cherry (@kareem_cherry) reported 12 minutes ago

  @ACTFibernet eluru It has been 3days since I opened Ticket SR10679633945714 with,and I am still met with silence.I need this escalated to a supervisor today.This is not how you treat loyal customers. #Worstservicebyact will not recommend to others. Plz solve the issue in an hour.

• 
  Karthik Mukund (@karthik_mukund) reported 18 minutes ago

  @ACTFibernet This is the same response I've been getting for past 2 days! Are you really going to fix it? If I see no resolution today, I will cancel my connection

• 
  Narendrababu (@penbabu) reported 22 minutes ago

  @ACTFibernet by mistake taken new account in existing registered mobile hence facing challange in OTT. Need to change the mobile number in the new account. Please help. Customer care is saying nothing can be done. sales person not even lifting the call post new connection.