ACT outages and service status in Vellore, Tamil Nadu

Problems in the last 24 hours in Vellore, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vellore, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HAMZA EQUBAL (@EqubalHamza) reported 2 minutes ago

  @ACTFibernet @prathik_kumar1 @ACTFibernet means fraud never recommend anyone to use it.

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  Suchit Mishra (@SuchitMish35454) reported 2 minutes ago

  @ACTFibernet @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService

• 
  Vikash Mohapatra (@vicky16101991) reported 3 minutes ago

  @ACTFibernet Can you please arrange a call back. Your chatbot sucks. Since last 2 days its says all your agents are busy.

• 
  Kerensa Sheen (@kerri_cp18) reported 6 minutes ago

  @ACTFibernet @ACT_Issues I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to

• 
  Ajay Pal Singh (@SinghAjayPal06) reported 7 minutes ago

  @ACTFibernet @ACTBangalore Day 4 with No Wifi, blamed on 2 hrs of rain from a week ago. Complaint (SR10280081837574) raised, constant follow ups, but same empty reassurances & still no fix. At this point, it’s not a delay, it’s just being ignored. Clear deficiency in service.

• 
  HAMZA EQUBAL (@EqubalHamza) reported 8 minutes ago

  @ACTFibernet @ACTFibernet please initiate my act disconnection request no one has been addressing my issue since 1 week

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  Kerensa Sheen (@kerri_cp18) reported 9 minutes ago

  We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues

• 
  akshath.k.r (@akshathkr) reported 9 minutes ago

  @ACTFibernet Again internet issue, this is happening every month atleast once and and this is the 2nd time in this week. I am tired raising the complaints everytime. I need the refund of what I have paid I prefer moving to other service provider. Worst services from ACT.

• 
  Tech News (@DevxExtra) reported 10 minutes ago

  Hey @ACTFibernet don't offer customer support until 12 AM if you can't hire competent, alert staff at this time. My sleepy technician only made me do a router restart and wasn't helpful. There is a huge routing problem from your end which causing me packet loss and ping issues.

• 
  HAMZA EQUBAL (@EqubalHamza) reported 12 minutes ago

  @ACTFibernet Facing delay in my ACT Fibernet shifting request raised on 30 Apr. ETA was 2 May, but no resolution yet. Today I was informed abouyt issue near high-tension wire, but no clear timeline given. This is impacting my work. Kindly resolve ASAP or I’ll switch @jio_fiber