ACT Outage Report in Tirupati, Chittoor, State of Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Tirupati, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tirupati and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Tirupati, State of Andhra Pradesh
Latest outage, problems and issue reports in Tirupati and nearby locations:
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Akhil Ane Nenu...!!! 🏖
(@akhilrajus007) reported
from
Tirupati, State of Andhra Pradesh
@ACTFibernet Till now no one contacted.. When I tried customer service it keeps on engaging. Plzz help 🙏
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Akhil Ane Nenu...!!! 🏖
(@akhilrajus007) reported
from
Tirupati, State of Andhra Pradesh
Hey @ACTFibernet I want to cancel the ZEE5 subscription. I selected no auto renewal when I did at free trial last month. U charged 56 rupees and now u renewed it automatically without giving us notification.. Plzz help
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Sai prathap Reddy
(@kathisaiprathap) reported
from
Tirupati, State of Andhra Pradesh
@ACTFibernet looking for any other alternative service for @ACTFibernet in Tirupati. Any one help me to find out any local internet providers ?
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Praveen
(@praveensmart410) reported
from
Tirupati, State of Andhra Pradesh
Hi @ACTFibernet it’s been 15 long days since i have applied for ACT fibernet connection by paying the amount (Rupees 4064/-) for six months plan silver on 05.11.2020 . But unfortunately the Tirupati ACT team have never showed up and took no intrest in getting connection to me.
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Akhil Ane Nenu...!!! 🏖
(@akhilrajus007) reported
from
Tirupati, State of Andhra Pradesh
@ACTFibernet It's already been 24 hrs. Still no one contacted.. Plzz help 🙏 @ACTFibernet
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Sai prathap Reddy
(@kathisaiprathap) reported
from
Tirupati, State of Andhra Pradesh
Worst experience from @ACTFibernet it's been 5 days since internet is not working. Called more than 100 times, every time they are asking 24 H time. No respect to customer from a brand like ACT. Customer care claims they do not have any mangers to talk with customer
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Praveen
(@praveensmart410) reported
from
Tirupati, State of Andhra Pradesh
@ACTFibernet Please resolve the internet issue ASAP,which has been logged with the ticket SR11149660315892. @acttirupati team is very irresponsible.
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Praveen
(@praveensmart410) reported
from
Tirupati, State of Andhra Pradesh
@ACTFibernet it has been couple of weeks since i have got the new connection, the disappointment is the internet is not working from yesterday and also i have raised the ticket SR11149660315892 but no one has reached out to me yet. Please resolve ASAP as it is impacting my work.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Yogesh Tiwari
(@YogeshT78437397) reported
@ACTFibernet Please check DM I am very disturbed by this issue I have spent money for 3 months plan that's why I am not willing to go this easy I need the wifi service for my work check ur DM and please resolve by today itself local team is not helping at all.
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Ganeshram
(@ganeshram_gg) reported
@ACTFibernet, connection is down from the morning, they are just changing the ETR time from 4pm to 7pm to 9pm and still connection is not restored. The contact center team doesn't know anything other than repeating the same statement. Very poor service
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srikanth ravi
(@srikanthraviece) reported
@ACTFibernet Can you guys resolve the issue apart from simple regretting?
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Yogesh Tiwari
(@YogeshT78437397) reported
@ACTFibernet Just pathetic service today after 7 days now ACT officials telling me Sir we cannot provide you with the connection because"fibre net ka pole nhi aapke area me"and for this they needed 7 days to figure out and now all I can hope is that they refund me the money back.
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Yogesh Tiwari
(@YogeshT78437397) reported
@ACTFibernet Just pathetic service today after 7 days now ACT officials telling me Sir we cannot provide you with the connection because "fibre net ka pole nhi aapke area me" and for this they needed 7 days to figure out and now all I can hope is that they refund me the money back in time.
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Mohammed Abdul Khadar
(@Shazam838) reported
@ACTFibernet It was a huge inconvenience, there was an empty port in the building right next to mine. No one checked that and it caused an outage for a week and your employee raised a disconnection request himself without my consent saying you will not be able to provide service anymore.
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srikanth ravi
(@srikanthraviece) reported
@ACTFibernet It looks you never bother about customer..such a pathetic service provider you are
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Raj
(@Raj18695889) reported
@ACTFibernet... Your customer service is pathetic.. Every time I am trying to reach the customer support my q position is more than 30 and when it reaches to 4 the call is disconnected or not answer.. # pathetic speed of ACT #say no to actfibernet
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Aman
(@Aman23Aman) reported
@ACTFibernet Hey I got a callback from your customer care support. They told me that someone will come to check what’s wrong with the connection on 28-06-22 but no one came. So guess what you lost a customer now. I hope you guys will improve your service in future because now it sucks.
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Abhilash M
(@abh1lashm) reported
B.M Kaval Indiranagar and ACT internet, the two worst combination @ACTFibernet Internet is down again ..again...again..