ACT outages and service status in Tirupati, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Tirupati, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Tirupati, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tirupati, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Tirupati, Andhra Pradesh
Latest outage, problems and issue reports in Tirupati and nearby locations:
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Sai prathap Reddy (@kathisaiprathap) reported from Tirupati, Andhra Pradesh@ACTFibernet looking for any other alternative service for @ACTFibernet in Tirupati. Any one help me to find out any local internet providers ?
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Praveen (@praveensmart410) reported from Tirupati, Andhra PradeshHi @ACTFibernet it’s been 15 long days since i have applied for ACT fibernet connection by paying the amount (Rupees 4064/-) for six months plan silver on 05.11.2020 . But unfortunately the Tirupati ACT team have never showed up and took no intrest in getting connection to me.
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Akhil Ane Nenu...!!! 🏖 (@akhilrajus007) reported from Tirupati, Andhra Pradesh@ACTFibernet Till now no one contacted.. When I tried customer service it keeps on engaging. Plzz help 🙏
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ConfusedIntrovert (@cnfsdintrover2) reported from Tirupati, Andhra Pradesh@ACTFibernet can you look into this issue: SR11165117919384 ?
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Praveen (@praveensmart410) reported from Tirupati, Andhra Pradesh@ACTFibernet Please resolve the internet issue ASAP,which has been logged with the ticket SR11149660315892. @acttirupati team is very irresponsible.
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Sai prathap Reddy (@kathisaiprathap) reported from Tirupati, Andhra PradeshWorst experience from @ACTFibernet it's been 5 days since internet is not working. Called more than 100 times, every time they are asking 24 H time. No respect to customer from a brand like ACT. Customer care claims they do not have any mangers to talk with customer
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Akhil Ane Nenu...!!! 🏖 (@akhilrajus007) reported from Tirupati, Andhra Pradesh@Airtel_Presence Hi.. Since 2 weeks I m trying to book #AirtelFiber in #Tirupati.. They r keep on saying it will come in 2 weeks. Plzz help.. I need urgent or else i m gonna take #ActFibernet
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Tinku@hari (@Tinkuhari3) reported from Tirupati, Andhra Pradesh@ACTFibernet I don't know what ACT have special powers .....without resolving the issue how they will close service requests....next step consumer court and defamation against ACT to cheating customers......ACT cost per single pen of my time spent for requests.
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Akhil Ane Nenu...!!! 🏖 (@akhilrajus007) reported from Tirupati, Andhra PradeshHey @ACTFibernet I want to cancel the ZEE5 subscription. I selected no auto renewal when I did at free trial last month. U charged 56 rupees and now u renewed it automatically without giving us notification.. Plzz help
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Akhil Ane Nenu...!!! 🏖 (@akhilrajus007) reported from Tirupati, Andhra Pradesh@ACTFibernet It's already been 24 hrs. Still no one contacted.. Plzz help 🙏 @ACTFibernet
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Praveen (@praveensmart410) reported from Tirupati, Andhra Pradesh@ACTFibernet it has been couple of weeks since i have got the new connection, the disappointment is the internet is not working from yesterday and also i have raised the ticket SR11149660315892 but no one has reached out to me yet. Please resolve ASAP as it is impacting my work.
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Tinku@hari (@Tinkuhari3) reported from Tirupati, Andhra Pradesh@ACTFibernet Is it ???????please can you provide evidence as you resolved the issue.....What action you have taken against my refund issue....
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Tinku@hari (@Tinkuhari3) reported from Tirupati, Andhra Pradesh@ACTFibernet Reply came from BOT? From past 2 months it's under process I am looking resolution.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kiran Surya Nadella (@kiran_nadella) reported@ACTFibernet Still no resolution and your service engineer is very rude. What’s this? @TRAI @DoT_India
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Viyaki (@viyaki_s) reported@ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?
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Sharath (@thisissharath) reported@ACTFibernet, there is no internet connectivity for the last 4 days! Every technician who is calling for the last 4 days asks the same question, “sir, do you know where is the box in your area?” Seriously? Is that my job? Horrible experience
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just being honest (@beingmejst) reported@ACTFibernet Just got internet back. Issue resolved. TY
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pramodhvittal (@pramodhvittal) reportedDear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct
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MJ (@MJ_199318) reported@ACTFibernet Despite full payment made 10 days ago, your failure to install the router and activate services amounts to gross deficiency in service and unfair trade practice. Take notice that the installation should be completed within 24 hours, #ConsumerRights #ACTFibernet
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Canute Angelo (@08aca24) reported@ACTFibernet I called sales 4 times. Spoke with 4 different people. The first lady's name i did not get. She was very rude. She did not understand the issue and kept saying it cannot be done today. Then came Merlin, who promised to get a supervisor online.
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NiShan (@ShanbNit) reported@ACTFibernet - your customer service are using every trick in the book to get me to move from my current plan Blaze. Their fav line is it is not available anymore and customers have to choose the higher package. This is half truth as existing customers can continue on that plan
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Dr. Kannan RR Rengasamy (@KannanRr) reported@ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet
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Monster (@imPhoenix4u) reported@ACTFibernet Already ETR date and time crossed, still no resolution