ACT outages and service status in Srīperumbūdūr, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Srīperumbūdūr, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīperumbūdūr, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīperumbūdūr, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Srīperumbūdūr, Tamil Nadu
Latest outage, problems and issue reports in Srīperumbūdūr and nearby locations:
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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Anand Punniakodi (@malfurionrage) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet worst customer care i am yet to receive a router for which I paid last month! Five calls later (of which twice i was promised callback un an hour) still my case is unresolved 😑 @thebharatseva
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Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu@ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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keerthi Vasan Selvaraj (@vishwavaasan) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Vino VK (@vinoth2454) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots
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Keerthivasanselvaraj (@vishwavaasan) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet had very worst experience in getting new connection. One who urge for @ACTFibernet connections don't pay amount upfront.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil NaduWorst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu@ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network
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D K Dubey (@amdkdubey) reported from Kattankulathur, Tamil NaduReally impressed with @ACTFibernet quicker resolution. Maintain the same.
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Manoj (@manojmanick) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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ViNoViNoTh (@vinovinoth84660) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Nothing will happen... I know. Time to change the network
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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$hyju (@linktoshyju) reportedInternet down since morning @ACTFibernet SR1038143543894
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pavan pola (@pola33322) reported@ACTFibernet How to cancel the installation and activation
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Kumar Srinivasan (@kumaranna) reported@ACTFibernet Pathetic customer service. No one has bothered to contact me yet. You guys are taking the customers for a ride
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akash (@akashb14) reported@ACTFibernet Your sales team was blowing up my phone non-stop to force the connection. The moment I signed up, the service vanished. Installation promised Friday → postponed to Saturday → now Sunday and still no one has shown up. Work Order: WO101813949828
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Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported@ACTFibernet It has been Pathetic experience from last 1 week using your ACT fibernet. I am not sure when it's going away and when it's working. And even after raising the ticket none of them are turning up to find the root cause of the issue. Highly disappointed with the service
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mamidimanikant (@mamidi09) reportedDisappointed with @ACTFibernet service today. Technician lacked technical knowledge and spoke very disrespectfully. Requesting action and an experienced technician to fix Ticket CC: @DoT_India @TRAI
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S S Chandran (@SSChandran82) reported@ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.
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Shrikanth Bharadwaj (@shrikanth607) reported@ACTFibernet @ACTFibernet The pathetic quality of service is at display again, there's no internet and ETA to fix it by 1 pm has elapsed again.. if there was competition to be come worlds worst ISP you're KILLING IT
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KALPANA (@kmkalpana2000) reported@ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!
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விவசாயி (@Vairavan_V) reported@ACTFibernet Yesterday afternoon connection resumed. Again today morning connection cut. Very good service?? Entire July month no proper internet we used Extend for one month or cancel my account