ACT outages and service status in Tirurāgeswaram, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Tirurāgeswaram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Tirurāgeswaram, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tirurāgeswaram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at ACT
ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Tirurāgeswaram, Tamil Nadu
Latest outage, problems and issue reports in Tirurāgeswaram and nearby locations:
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Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu@ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.
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Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Naduinternet is not working, @ACTFibernet
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Nothing will happen... I know. Time to change the network
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil NaduWorst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Rangarajan (@rangarajan1904) reported from Sholinganallur, Tamil Nadu@ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!
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Ramanathan V (@_Ramanathan) reported from Sholinganallur, Tamil Nadu@ACTFibernet Not working again. Battery backup is not there.
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GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Naduthoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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ArunSeshadri (@ArunSeshadri1) reported from Sholinganallur, Tamil Nadu@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu@ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork
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Foodtastingmission (@jehosh) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Senthil Kumar D (@sdsenthil) reported from Sholinganallur, Tamil Nadu@ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.
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Antonio Anandam (@antonioanandam) reported from Sembiyam, Tamil Nadu@ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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kumar apratim (@apratim18) reported@ACTFibernet Thanks. The issue got resolved few hours back.
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Sharath (@thisissharath) reported@ACTFibernet, there is no internet connectivity for the last 4 days! Every technician who is calling for the last 4 days asks the same question, “sir, do you know where is the box in your area?” Seriously? Is that my job? Horrible experience
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Mahi (@jagdish_mahi) reported@ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.
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SUVOBRATA MUKHERJEE (@suvobratam) reported@ACTFibernet @ActfiberC I kindly ask that you cancel the existing refund ticket and prioritize the installation at my location as soon as possible. All my details are already on file with your team. I look forward to your swift response and confirmation of the technician's visit.
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Mahi (@jagdish_mahi) reported@ACTFibernet very poor service from your team. Yesterday, I applied for new connection. At the time of payment, your team committed that device will be installed on same day. Then later in evening, ACT person told me that device will be installed by today 1st half of day.
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Manish Kumar (@Jadeja_manish25) reported@ACTFibernet Your team demonstrated out of the box thinking to solve my problem-they deleted the ticket itself from the system !! Pleased by this innovative skill, I have raised another ticket - to discontinue the services for which I made full payment in advance. Keep the change! @TRAI fyi
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Ravi Raj (@rajput_ravi12) reportedYour team doesn't value customer's time. False commitments and no intimation to the customers on the installation time of a new connection. Your team wasted my entire day by giving false hopes on the new internet connection installation. Really shameful! @ACTFibernet
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Varun Kumar (@varunkumar3000) reportedNo internet for 2 days & multiple tickets ignored. The promised resolution time has passed, which is completely unacceptable since my entire work is online. This is 4 times in last few months, If this isn't resolved in the next 2 hours, I’m switching to an alternative provider. DM me to get my ticket details. @ACTFibernetHYD @ACTFibernet
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Ravi (The Rising 🌞 for Mother 🌍🌎) 🌄 (@ravikumar_b007) reportedACt fibernet is down from last 18 hours, still no response on timelines. Location: Sai villas road, Ameenpur Hyderabad Telangana @ACTFibernet How long do you expect us to suffer with your low response rate. The action time is too high, why don't you maintain a SLA?
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Cricketcircle (@Cricketcircle07) reported@ACTFibernet Got the tv set-up box. But not able to watch Sony SAB tv channel. While purchasing checked that Sony SAB tv was included in the plan. But it's not showing now. What kind of service is this.