ACT Outage Report in Kattankulathur, Kancheepuram, Tamil Nadu

Problems in the last 24 hours in Kattankulathur, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (25%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports Near Kattankulathur, Tamil Nadu

Latest outage, problems and issue reports in Kattankulathur and nearby locations:

• 
  Vino VK (@vinoth2454) reported 4 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots

• 
  Praveen Sidharth (@sithu_1995) reported 5 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet @ACTFibernet weather this your service provide with your customers? Not responding customer problem too from customer. Kindly make an arrangement for change my network

• 
  Gokul (@Gokul681987) reported 9 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869

• 
  Praveen Sidharth (@sithu_1995) reported 10 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.

• 
  Praveen Sidharth (@sithu_1995) reported 13 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.

• 
  Praveen Sidharth (@sithu_1995) reported 15 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers

• 
  Gokul (@Gokul681987) reported 18 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."

• 
  Jaisree C (@cjaisree) reported 19 minutes ago from Sinnairumbedu, Tamil Nadu

  @ACTFibernet trying to return modem for my disconn Acct with you.. they refused to come to my new home so we took Modem to old address .. still ur technician mr Ajith dint respond to call or come to pick up despite prior intimation.. this is delaying my refund .. dreadful service

• 
  D K Dubey (@amdkdubey) reported 21 minutes ago from Kattankulathur, Tamil Nadu

  Really impressed with @ACTFibernet quicker resolution. Maintain the same.

• 
  Gokul (@Gokul681987) reported 24 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet Nothing will happen... I know. Time to change the network

• 
  Manopari (@manopari_9) reported 24 minutes ago from Pallāvaram, Tamil Nadu

  @ACTFibernet Worst in network connection, just advertisement only not worth for that

• 
  ViNoViNoTh (@vinovinoth84660) reported 26 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏

• 
  Rathina Kumar (@DOPRathinaKumar) reported 31 minutes ago from Sinnairumbedu, Tamil Nadu

  @ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service

• 
  Jaisree C (@cjaisree) reported 35 minutes ago from Sinnairumbedu, Tamil Nadu

  @ACTFibernet your app and your helpline sucks big time .. I have deactivated my connection as you don’t offer services where I’ve gone to.. trying for refund of excess paid .. you wanted modem and router returned.. I scheduled a visit on sat 1/8/20.. no sign of pickup yet

• 
  Foodtastingmission (@jehosh) reported 40 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..

• 
  Gokul (@Gokul681987) reported 45 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.

• 
  Praveen Sidharth (@sithu_1995) reported 46 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.

• 
  Jaisree C (@cjaisree) reported 47 minutes ago from Sinnairumbedu, Tamil Nadu

  @ACTFibernet I have disconnected my service at OMR Chennai as you had no connectivity where we shifted to on ECR chennai.. I surrendered the router on 6/8/20 and still not got refund of 6 months bill I paid upfront .. none of your numbers working or not being answered ..

• 
  Praveen Sidharth (@sithu_1995) reported 51 minutes ago from Srīperumbūdūr, Tamil Nadu

  Worst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet

• 
  Harinarayanan Kumar (@Hari_NarayananK) reported 58 minutes ago from Srīperumbūdūr, Tamil Nadu

  @ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nitin Arora (@NitinAr49073396) reported 2 minutes ago

  @ACTFibernet Account number 101010749758. We have been without connectivity since 5.30pm yesterday. Is this the level of service that you aspire to provide to your customers? Disgusting. ACT Never again.

• 
  Aruna Punn (@ArunaPunn) reported 2 minutes ago

  @ACTFibernet See again I have a fibercut it's had net for 2 days and again the net is gone...pathetic provider u guys are....Hi tech Robber....one of ur customer service agent Chetan...disconnected the phone on face... if u have an employee like this then for sure the service too

• 
  Syed.Ashkar Ali (@beingashkar) reported 3 minutes ago

  @ACTFibernet Please close my shifting request by tomorrow, have to work on mobile Hotspot until it's fixed, i have already mentioned it, to customer care, still it's not resolved rater ticket is being closed without fixing

• 
  Pranjul Tanwar (@Pika070707) reported 5 minutes ago

  @madhulalt @ACTFibernet Even no one has contacted me till now regarding the issue, pathetic service.

• 
  Dinakar (@sporty_ind) reported 10 minutes ago

  @ACTFibernet You raised 3 tickets to resolve an erroneous late payment fee complaint. It's been 12 days and the issue is still not resolved. Do your job. SR10464494655099, SR10464519841190, SR10464549868440

• 
  Ravi (@RavikumarMVR1) reported 11 minutes ago

  @ACTFibernet Net down for the third time... You come, you do, problem recurs...!!! Is this the most difficult job for your maintenance people ??? Your ACT Fibernet ticket no SR10164563543334 has been reopened. You can track the status using the ACT Fibernet app. Team ACT

• 
  Madhu Lal(He/Him) (@madhulalt) reported 12 minutes ago

  @ACTFibernet Don't fall for this frud company. Take mony from customer after 48 hrs confirming not able connect. For refund waiting for more than 1 week .now saying within 48 hrs they contact me and then I need to wait 4 more days. If you are treating customer like this .

• 
  Manikanta (@DizizMani) reported 13 minutes ago

  Despite of calling the @ACTFibernet customer service and letting them knew as my new due date is on 15th of April, they suspended account! How worst is this? Is this the service as we paying for! #WorstServiceAct proved again! I need the service to be reinstated asap !!

• 
  Choudhury Sahid (@sahid098) reported 19 minutes ago

  Dear @ACTFibernet can you please give me call .iam having a billing issue .. iam unable reached your customer support so can you please arrange call back for me

• 
  Deependra Sinha (@deependrasinha) reported 21 minutes ago

  Hey @ACTFibernet @ActfiberC , I have made a new connection request on 8th of April with assurances that it would be installed &activated on 10th sun. It's 12th now & I haven't heard anything. Pls help. This is not expected from you. Enq I'd 102645429427