ACT outages and service status in Kattankulathur, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kattankulathur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kattankulathur, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kattankulathur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Kattankulathur, Tamil Nadu
Latest outage, problems and issue reports in Kattankulathur and nearby locations:
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Manoj (@manojmanick) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet No response from Chennai customer care , It’s always queue 1 but never answered , Need to enquire about Act TV new connections
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Foodtastingmission (@jehosh) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Again the resolution time has moved to 8 pm. Please expedite the resolution, as people are working from home..
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil NaduWorst customer service I have seen so far.. Multiple follow ups, mails, raising tickets through calls. But no solution. @ACTFibernet
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Keerthivasanselvaraj (@vishwavaasan) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet had very worst experience in getting new connection. One who urge for @ACTFibernet connections don't pay amount upfront.
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Jaisree C (@cjaisree) reported from Sinnairumbedu, Tamil Nadu@ACTFibernet your app and your helpline sucks big time .. I have deactivated my connection as you don’t offer services where I’ve gone to.. trying for refund of excess paid .. you wanted modem and router returned.. I scheduled a visit on sat 1/8/20.. no sign of pickup yet
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet later they said it will be resolved within 6pm today, after 6pm they asked me 1 hr time, within 7pm we fix. Still they not fixed my issue. Because of your worst service, I can't login for the day & missed my important meeting with my client.
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Today early morning I raised an complaint that my Act broadband was not working (SR10357149945792) After that I didn't received any call on this action. I personally made an entry with your customer care 3-4 time today at starting they said like they are working on.
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shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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Harinarayanan Kumar (@Hari_NarayananK) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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D K Dubey (@amdkdubey) reported from Kattankulathur, Tamil NaduReally impressed with @ACTFibernet quicker resolution. Maintain the same.
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Manopari (@manopari_9) reported from Pallāvaram, Tamil Nadu@ACTFibernet Worst in network connection, just advertisement only not worth for that
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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Rathina Kumar (@DOPRathinaKumar) reported from Sinnairumbedu, Tamil Nadu@ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service
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Vino VK (@vinoth2454) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet One of the worst response ever.. Internet not working for 2 days and even reached Nodal team but waste of time.Everyone have an instant answer our technical team will resolve. When I ask technical person he is telling that I don't know about this. Idiots
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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keerthi Vasan Selvaraj (@vishwavaasan) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet pathetic customer service, even after multiple complaints without resolving the issue everytime close the ticket has issue resolved. Be aware before taking up new connections @TRAI @Airtel_Presence @airtelindia
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Anand Punniakodi (@malfurionrage) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet worst customer care i am yet to receive a router for which I paid last month! Five calls later (of which twice i was promised callback un an hour) still my case is unresolved 😑 @thebharatseva
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet I hereby confirm you that I'll change the network if the same not fixed within today & requesting your team to don't give positive hope with customers
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Gokul (@Gokul681987) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SHUDHANSHU PANWAR (@Mrpanwar_) reported@ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason
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Venkatesh Sridhar (@OfficiallyVenky) reported@ACTFibernet @ACTFibernet your customer care is telling me the customer is not allowing access to junction box (the customer is me, the junction box is in my place - so how is it possible?) - If you do not want to give me service, refund my money.
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Mridul Modi 🔆 (@mridulmodii) reported@ACTFibernet Just tell me do you provide brand new remote replacement? As your service guy provided old remote in the name of replacement.
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shree sen (@shreesen69) reported@ACTFibernet This has happened again in such a short time. Whats the reason? I had to opt for another service provider’s service to continue my work.
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Gnaneswar Rao (@rao_gnaneswar) reportedUnacceptable service. 42+ hours of complete outage with zero action taken on my registered complaint. Fix this ASAP or I'm taking this to the National Consumer Helpline @ngh_goi. Ticket ID: SR10781687851424 @ACTFibernet @ACTFibernetSupport
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Maya Bharani (@bharani77492) reported@ACTFibernet Facing frequent disconnect in service, the real reason is issue with cable, don't know why the @ACTFibernet is not willing to replace the cable, if not possible to replace the cable refund the paid amount.Your Service request SR10381746959914 #CustomerSupport
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Manish Aggarwal (@ManishAggarwa11) reported@ACTFibernet Company is playing with the sentiments and relationship with customers. Also, they are playing with their own policies and misguiding customer to forcibly recovering money from customers
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Canute Angelo (@08aca24) reported@ACTFibernet 10 Days Without Internet — An Impressive Display of Zero Ownership! To whomsoever it may concern, I raised a shifting request on August 15, and here we are, 11 days later, still waiting for the rather elusive concept called resolution.
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Cute CM 🎀 (@lucifertwts) reported@ACTFibernet Terrible service. Strongly not recommended.
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kishore kumar (@kumargandharapu) reported@ACTFibernet Vijayawada curemcy nagar area 520008..new connection.. Cheating.. Installation completed but no internet.. Very worst internet provider.. Dont take Act fiber net connection SR10581739892954 #ACTfiberWorstService1