ACT outages and service status in Shahdol, Madhya Pradesh

Problems in the last 24 hours in Shahdol, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shahdol, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashish Bansal (Coolash) (@coolash71) reported 5 minutes ago

  @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 6 minutes ago

  @ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?

• 
  Nilesh Patel (@NileshP28391464) reported 8 minutes ago

  @ACTFibernet If anyone in your company cares even the slightest bit, please take the trouble to resolve the problem.

• 
  Pranay Rupani (@pranayrupani) reported 11 minutes ago

  Dear @ACTFibernet I got a call from +914049757790 Technical Team of ACT about my ticket SR10180800777224 it got disconnected and I have no way to get back in touch with them to explain the issue. Previous tickets SR10180724224144 SR10180630139504 SR10180586911804 SR10180462628304

• 
  டி.அருள்செழியன் (@darulchezhian) reported 13 minutes ago

  @ACTFibernet, your customer service has only one achievement: making customers regret choosing your service. My internet has been down since yesterday despite repeated complaints, and there's still no resolution. Is this the service you promise? #ACTFibernet

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 17 minutes ago

  @ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.

• 
  Atul Kumar Dugar (@Atul_2206) reported 21 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  LoneGoat (@BlueHawks110) reported 23 minutes ago

  @ACTFibernet Thank you for the response. However, a waiver does not address the inconvenience caused by being without internet for over 24 hours. My concern is the repeated delays in resolving outages and the lack of communication from support. Please provide a clear ETA for restoration.

• 
  Siddhartha Mitra (@smsid1988) reported 23 minutes ago

  @ACTFibernet The issue is resolved now ..

• 
  Vignesh (@vignessshhhh) reported 24 minutes ago

  @ACTFibernet Refund got credited today. Been a ACT customer for the last 4 years, thanks for the services, Btw I had to make a disconnection request only because of delay and miscommunication caused by local ACT team for relocation of router within the building.