ACT outages and service status in Shahdol, Madhya Pradesh

Problems in the last 24 hours in Shahdol, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shahdol, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep (@_pradeep_m_) reported 4 minutes ago

  @ACTFibernet How do we get in touch with support. It's been 2 weeks, tickets gets closed automatically. No one calls. Can we get support? Should I consider a service provider change?

• 
  vishwajeet swain (@kartavya99) reported 6 minutes ago

  @ACTFibernet Ticket #SR10180772403854 has been pending since yesterday. I am working from home, and this issue is severely impacting my work. This is the 3rd internet outage in the last 4 days, and there has been no internet connectivity for the past 2 days. required help.

• 
  Ayam Srivastava (@AyamSrivastava) reported 8 minutes ago

  @ACTFibernet Internet down since last night, no resolution yet, technician delaying visit. Look into it, service req : SR10280730898874.

• 
  Vigneshkumar Parameswaran (@vigneshvicky456) reported 8 minutes ago

  @ACTFibernet Hi Team,It's been 24hours now, still my internet is down and for my entire area, No response from CSR and the field engineer number is switched off. The SO CALLED MANAGER GAVE HIS NUMBER FOR ANY ISSUES was very rude on the call yesterday and now not even responding.

• 
  LoneGoat (@BlueHawks110) reported 8 minutes ago

  @ACTFibernet My internet has been down since yesterday evening. Despite raising a ticket immediately, it has been over 24 hours with no resolution . I've faced a similar 36+ hour delay before. Is this the level of service customers should expect? #ACTFibernet #Hyderabad

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 9 minutes ago

  @ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?

• 
  Tushar (@Qtiyapaa) reported 15 minutes ago

  @ACTFibernet Also your customer care raised a ticket to replace my mesh routers since weeks. Nothing came from your side. When i call customer care they simply cut the call. Why dont you shutdown your services?

• 
  Sriram (@agenticposts) reported 18 minutes ago

  Had the same with @ACTFibernet . 7 years of loyalty, until a customer care said "you can disconnect if you have problem". Now using Hathway without issues. Customer care is always the problem in any field.

• 
  Shubhanshu Sagar (@shubhanshurocks) reported 18 minutes ago

  @ACTFibernet Nothing has been done your Technician sleeping and misbehaving instead of solving the issue #scam #Actfibernet @jagograhakjago

• 
  IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported 19 minutes ago

  One more issue which I identified with @ACTFibernet is that they do not automatically provide the benefits of the revised plans with added benefits to existing customers; this is unethical practice from them;