ACT outages and service status in Shahdol, Madhya Pradesh

Problems in the last 24 hours in Shahdol, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shahdol, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Broufus (@Broufus) reported 4 minutes ago

  In Bangalore @ACTFibernet has stopped providing internet service since the storm nearly a week ago. They don't answer phone calls nor do they respond to service requests. Payments are made once a year, so they collect all the money and disappear like frauds.

• 
  iAnamika (@iAnamika_vibes) reported 4 minutes ago

  @ACTFibernet fraud by team, Hey team, I bought ACT fibernet a week ago by paying 3k plus and paid 750 rs for an Amazon Firestick, but it's been 5 days and I haven't gotten it. When I call your team member, they don't pick up, and they didn't even register the request. Customer care says it was registered on May 6th, but I paid on May 3rd. If we don't pay for a single day, there's a disconnection, but it's been 5 days and I haven't gotten a resolution. I need compensation for the delayed days and the Firestick delivered today.

• 
  Rishi Marwah (@r_marwah1993) reported 5 minutes ago

  @ACTFibernet Its almost a day and there us no resolution yet. This is the second time this has happened in the last 10 days. This is a very bad customer experience.

• 
  HariTeja (@hariteja03) reported 5 minutes ago

  @ACTFibernet What is the ETA for the issue to be resolved 7 days ?

• 
  Najnarin Ujaragan (@vinithepooh) reported 15 minutes ago

  @ACTFibernet It's been 5 days since the internet went down. Can you please provide an actual ETA instead of moving it up by another 12 hours every day when they are due?

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 24 minutes ago

  I wonder how irresponsible a brand like ACT Fiber could turn in AI Era. Wake up @ACTFibernet @ACTFibernetHYD All official channels emails bounce back although they list them on their official website. I pay for 500 mbps connection each month but get only 100 mbps speed as the internal wire which supports only 100 mbps speed never got changed on my new connection. Now when I complaint about speed issues the whole internet

• 
  Sarat Raj (@SaratDasari) reported 25 minutes ago

  @ACTFibernet worst service standards. Complained fr a small internet connectivity issue and even after 16 hours no one came. Is the entire city has only one technician? And ivr call centre is the worst and disastrous system. No way you people were customer service oriented

• 
  Sumit Prakash (@SumitPr72537166) reported 26 minutes ago

  Pathetic service from ACT Fibernet in Sahakar Nagar, Bangalore. No internet from more than 24 hours and no proper reply from customer support..how we will manage our work.really pathetic service..@ACTFibernet @DoT_India

• 
  Shriyam Yagnik (@ShriyamYagnik) reported 27 minutes ago

  @ACTFibernet there is no response from customer care. Either they redirect to the app (which is useless and glitchy) or they play automated msg. One customer executive said it will take a week. How is that okay???

• 
  Avinash jha (@Er_Avinashjha) reported 28 minutes ago

  Hi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.