ACT outages and service status in Shahdol, Madhya Pradesh

Problems in the last 24 hours in Shahdol, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shahdol, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pramodhvittal (@pramodhvittal) reported 5 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  LoneGoat (@BlueHawks110) reported 10 minutes ago

  @ACTFibernet Thank you for the response. However, a waiver does not address the inconvenience caused by being without internet for over 24 hours. My concern is the repeated delays in resolving outages and the lack of communication from support. Please provide a clear ETA for restoration.

• 
  R (@airnoforce) reported 11 minutes ago

  @ACTFibernet hello, i raised a ticket about relocation a couple of days ago and your app says it's supposed to be done today but i am yet to hear from anyone from your team. please help me with this

• 
  saravanan s (@ssaravananmechg) reported 14 minutes ago

  @ACTFibernet I have raised disconnection request 2 times but your side not initiated any action.what you think about the customer? What ever you do on your wish?...@DoT_India @TRAI .least bothered about customer...

• 
  Chirag S ♥ (@iChiirag) reported 18 minutes ago

  @ACTFibernet Service Request SR10280761318224. The appointed POC for my Residenxe society Mr Dharamraj is absolutely unprofessional. A lier who cant meet his own deadlines and then he blocks your numner when yoi trybto followup. Please guide me with serv termination process

• 
  Dr. Tabrez Nasar, PhD (@TabrezNasar) reported 19 minutes ago

  @ACTFibernet Someone had called me up when I was in a meeting. I had requested to call back after an hour. I never received any call again!

• 
  Sriram Rajaram (@Sriram0508) reported 20 minutes ago

  @ACTFibernet Mesh network Installation pending since 5 days. Pls check.

• 
  RandomHuman (@vijaytnc) reported 21 minutes ago

  @ACTFibernet The nonsense continues. No one has come to move the connection. I wait for 20 min each time on a call then a hand off happens and the call is disconnected. Have done this 4 times. Over 2 hours lost just waiting on call. Ridiculous customer service

• 
  Ashish Bansal (Coolash) (@coolash71) reported 22 minutes ago

  @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue

• 
  Lipun (@football_LM10) reported 25 minutes ago

  Dear @ACTFibernet , I raised a ticket few days back , instead of resolving it your team closed it without any solution. This is really pathetic 😡. Unable to reopen the ticket also. Ticket No SR10280892583664 . Please help