ACT outages and service status in Shahdol, Madhya Pradesh

Problems in the last 24 hours in Shahdol, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shahdol, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surinder Verma (@Surinde66757107) reported 5 minutes ago

  @ACTFibernet your internet is down again. Your Service request SR11081177748514 is this. Why is it happening every other week??

• 
  Amalendu Pandit (@AmalenduPandit) reported 6 minutes ago

  @ACTFibernet I also requested a callback from the engineer almost 1000 times, but no calls came. When do I expect a resolution?

• 
  Aravind (@ar_avind) reported 7 minutes ago

  @ACTFibernet has been down for the past 5 days, and every day the resolution deadline gets pushed to the next day at 9 PM. Completely unreliable connection and worst customer service. Ticket - SR10881141956004

• 
  MJ (@martiinwrites) reported 10 minutes ago

  @ACTFibernet Can you give phone number to contact ? Customer care number is not working.. call keeps getting failed..

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 12 minutes ago

  The internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet

• 
  Irshad (@irshu2) reported 13 minutes ago

  @ACTFibernet IVR on customer care numbers disconnect as soon as I choose to speak to an agent. The chat bots do not have an option to connect to an agent. Email to customer care and Nodal officer has no response. What kind of non sense is this.

• 
  Balaji GOPALAN (@BalajiGopalanCH) reported 14 minutes ago

  @ACTFibernet Refer: SR10381156811109 Please refer to your response sent yesterday regarding my previous complaint. Once again facing the same network issue. The internet connection is now completely disconnected. ACT Fibernet ticket no SR10381156811109 has been reopened. You can track the status using the ACT Fibernet app. Team ACT

• 
  Susheel Siddamshetty (@susheelshetty) reported 20 minutes ago

  @ACTFibernetHYD @ACTFibernet Unacceptable service. SR10181161455084 remains unresolved 6 working days while your team keeps passing the issue between Prasad, Srinivas, Dhanunjay & others. Enough excuses. Stop the blame game, take ownership & complete action today.

• 
  Yuvaraja (@Yuvanames) reported 20 minutes ago

  @ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.

• 
  Sampath PSPK (@SampathPSPK_) reported 21 minutes ago

  @ACTFibernet Where is your resolution? Still no update. Worst response by your executives. They promised the new connection will be installed yesterday for sure. Still not resolved. They are saying another 24 hours. It's totally fraud. Get it done this evening or just refund the money back.