ACT outages and service status in Shahdol, Madhya Pradesh

Problems in the last 24 hours in Shahdol, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Shahdol, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Avinash jha (@Er_Avinashjha) reported 6 minutes ago

  @ACTFibernet Hi, this issue was marked resolved yesterday, but the internet is again not working since this morning. This is recurring and unacceptable. Please prioritize this under Ticket ID: SR10280004314794 and provide a definite ETA or arrange an immediate technician visit.

• 
  sadakathullah khan (@hypnoindian) reported 6 minutes ago

  @ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.

• 
  Varun Manchanda (@Varun_Devil28) reported 9 minutes ago

  Escalating to upper management of @ACTFibernet , poor customer service instead of replying they actually cancelled the request of new connection, please don’t go with @ACTFibernet Your ACT Fibernet Ticket no: SR10180085632531 has been registered.

• 
  Nitish Singh (@Nitish37Singh) reported 12 minutes ago

  @ACTFibernet Your team promised relocation by 2 PM today. I cancelled a Jio request based on that.Your service is pathetic & this is outright negligence.If not done by 2 PM, disconnect my broadband immediately. Don't charge me from May 2, 2026.Any billing after May 1 will invite legal action

• 
  v bhavana (@vbhavana8123) reported 12 minutes ago

  @ACTFibernet One of the worst services ever

• 
  Adithi (@adeatii) reported 13 minutes ago

  @ACTFibernet It’s been more than 24 hours since the WiFi has been down, there’s gotta be something you can do to fix this @ACTFibernet

• 
  Bruce Wayne (@pavanvjs3665) reported 17 minutes ago

  @ACTFibernet Still no Update from Act and it's Technical Team. 5 plus Days still no Connection. None called from Act. I don't know how many Existing Customers of Facing issues with AcT services. As i am the New one, Promised connection within 24 hrs but still no response since 5 days.

• 
  Manish Kutagal (@manishkutagal) reported 19 minutes ago

  @ACTFibernet @ACTFibernet It is not acceptable to ask for 48hrs to fix a broken line, that too in a city like Bengaluru

• 
  Rishi Marwah (@r_marwah1993) reported 19 minutes ago

  @ACTFibernet Hi, my internet has stopped working right when i was doing something critical. SR10180119284154 is raised but no one is responding on the customer care number to expedite the fix

• 
  Adithi (@adeatii) reported 22 minutes ago

  @ACTFibernet It’s been a whole another day since my tweet and there has been no resolution. I have been getting messages of delay since last night. This is unacceptable @ACTFibernet