ACT Outage Report in Saint Thomas Mount, Kancheepuram, Tamil Nadu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Saint Thomas Mount, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Saint Thomas Mount, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (68%)
- Wi-fi (24%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Saint Thomas Mount, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Wi-fi | 11 days ago |
|
Chennai
|
Wi-fi | 12 days ago |
|
Chennai
|
Wi-fi | 14 days ago |
|
Chennai
|
Total Blackout | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Saint Thomas Mount, Tamil Nadu
Latest outage, problems and issue reports in Saint Thomas Mount and nearby locations:
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Nivas Ravichandran (@nivasravi) reported from Sholinganallur, Tamil Nadu@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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நவின் குமார் (Navin) 🇮🇳 (@ksnavinkumar) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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ArunSeshadri (@ArunSeshadri1) reported from Sholinganallur, Tamil Nadu@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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Karni (@Sathak) reported from Chennai, Tamil Nadu@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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kaapiccino (@kaapiccino) reported from Chennai, Tamil NaduDay 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil NaduPathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil NaduIrony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!
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Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu@ACTFibernet guys internet not working for 4 days now. Pls help
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet
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Deenadayalan C (@deens25) reported from Sholinganallur, Tamil Nadu@ACTFibernet , such poor customer support, really disappointing
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Rao (@TravellerArrow) reported@ACTFibernet I have patiently reported five issues in the last couple of weeks. I thought that was me giving you all an opportunity to fix the issue.
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Arun Kumar (@arun_leo7) reported@ACTFibernet it's been 3 days I am in touch to get the issue resolved but none of you guys are bothered to resolve the issue. What kind of service you are providing.
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Arun Kumar (@arun_leo7) reported@ACTFibernet I have been trying to get this fixed from last 3 days and none of you are bothered. I want this issue to be fixed soon or else disconnect the connection.
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Anubhav (@Anubhav_hello) reported@ACTFibernet internet not working, not able to raise complaim via app...
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Mohammed 🇮🇳 (@humanity2425) reported@ACTFibernet Hello Team,Can someone pls check and rectify the duplicate shifting charges.Despite paying in previous month bill again added in latest bill.Tried reaching support team via email & call but no response yet & same rustic behavior,keeping on hold for 20mins den cancel.
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Arun Kumar (@arun_leo7) reported@ACTFibernet There are many other service providers who provide better service than you guys. Disconnect the connection if you can't resolve it by today
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Anurag Das (@dasrambo) reported@ACTFibernet Still waiting for a resolution and the follow up calls
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Anbu Palani (@AnbuPalani8) reported@ACTFibernet u don't have any rights to verbally harass my parents when they insisted to speak with me rather. Pls show some manners and respect to elders. Horrible support team. I just reconnected to your service but it is down right now. Am I supposed to harass ur support team?
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Kiran Bhimrao (@Kiranb260) reported@ACTFibernet the SR's have been closing without addressing the issues. Such a pathetic support from your team. Opened one more SR now SR10254698800362.
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Deepak Rao (@TravellerArrow) reported@ACTFibernet been trying to get your team to resolve issues with internet for the last two weeks. No resolution still. The technicians, support center seem to be giving contrasting information. What’s going on???