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ACT outages and service status in Sholinganallur, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Sholinganallur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sholinganallur, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sholinganallur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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ACT Issues Reports Near Sholinganallur, Tamil Nadu

Latest outage, problems and issue reports in Sholinganallur and nearby locations:

  • manik_1991
    Manikandan (@manik_1991) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

  • viji_1985
    Viji Iyer (@viji_1985) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

  • Nairizms
    GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Nadu

    thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices

  • ABshekB
    Abhishek Bhadra (@ABshekB) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet my internet is not working since morning and your helpline numbers are dead. Also your app refuses to register s complain !! What kind of a ridiculous customer service is this !!! Please contact me ASAP

  • Balac43212
    Bala C (@Balac43212) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet if you want to retain customer pls have competitive offers .. instead of changing TAT and process of cancellation. Pls help in cancel by service asap. Thanks

  • sricinu
    CinuMarkets (@sricinu) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.

  • vraojupalli
    Venkat Jupalli (@vraojupalli) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842

  • santhanam_offl
    Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu

    @iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍

  • Sivasan31403638
    Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?

  • qwikyss
    Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu

    @kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.

  • Pramodkumprusty
    Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu

    @ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.

  • vimanto87
    Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet

  • 2966067c87954a1
    INDIA WOKEN (@2966067c87954a1) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet My Act net work installed in Madipakkam, Chennai Not working. Please respond and attend.

  • Revanth_raj
    Revanth Raj (@Revanth_raj) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I got the call and the problem is solved

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vishalheble
    vishal heble (@vishalheble) reported

    @ACTFibernet If you’re giving 24hrs to resolve it then how do I work ? You add delayed fees if payment is delayed by a day now how you gonna compensate customer for no internet for 2 working days ?

  • UrsVz7
    Nation1st (@UrsVz7) reported

    @ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.

  • haridharankumar
    haridharan (@haridharankumar) reported

    @ACTFibernet horrible service. .it's been a week since I subscribed to WO103806211872 for a new connection but no single representative of you showed up till date...it's highly humiliating for putting my trust in you people...@jagograhakjago kindly look into it..

  • akhilm946
    Akhil Malik (@akhilm946) reported

    @ACTFibernet SR10280654172624: You might as well escalate this to gods because this is hanging on prayers. Your customer care numbers are now auto disconnecting calls from my registered number but connect fine from another number. I am assuming this is your way of shooing me away

  • prashantvats_px
    prasant sharma (@prashantvats_px) reported

    @ACTFibernet @ACTFibernet can you please resolve plan change issue ASAP

  • BVasuB1
    BVasuB (@BVasuB1) reported

    @ACTFibernet Overall service and the response from your team is pathetic.

  • pinnintyvasu
    pinnintyvasu (@pinnintyvasu) reported

    @ACTFibernetHYD @ACTFibernet My Account still reflecting the same Rs. 800 overdue? You teams are just busy closing the tickets but not solving the issues? Can anyone take responsibility and close it completely? Or I will close the issue by closing the account i think then we would completely close the issue

  • daneshzaki
    Dânesh Hussain Zaki (@daneshzaki) reported

    @ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?

  • myselfshubhendu
    shubhendu shubham (@myselfshubhendu) reported

    @iChiirag @ACTFibernet Act is worst

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet Its still not resolved and I haven’t received any call from Supervisor its been more than 4hrs. How much more time do you guys need to fix my issue?