ACT outages and service status in Ongole, Andhra Pradesh

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ranjit (@i_mranjit) reported 3 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACT_Issues I've already paid the full amount, and there's no refund option. The only reason I'm still stuck with ACT is because your refund policy leaves customers with no real choice. This is extremely frustrating and reflects poorly on your customer experience.

• 
  Shahnur Siddique (@siddique725) reported 3 minutes ago

  @ACTFibernet I requested a new Wi-Fi/broadband connection two days ago, but it still hasn't been installed. This delay is very disappointing. What kind of service is this? Please install now or I will cancel it.

• 
  Maheshwaran R (@MahezwaranR) reported 3 minutes ago

  @ACTFibernet Provider even after we are asked to pay a huge sum of money compared to other service providers. Try to behave responsible way and don't chest the customers in the name of better service and speed. #ACTCHENNAI #ACTFIBERNET #ACTFIBERNETCHENNAI .

• 
  Gopal Iyengar (@gopiye) reported 4 minutes ago

  I lodged a complaint for the non working of ACT WiFi at my residence in Chennai on 23 July. The service engineer checked the instrument and suggested that the router needs replacement. It's more than a week now and the router has still not been replaced. @ACTFibernet

• 
  tejeshtej (@Tejeshpolavara1) reported 5 minutes ago

  @ACTFibernet Is this the way you treat the customers...I want this issue solve as soon as possible...

• 
  Uday 😛 (@Saibrahmam5) reported 6 minutes ago

  Dear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 6 minutes ago

  @ACTFibernet The issue is still open. Kindly connect with the technician and let me know the current status honestly. Either you guys have not planned for this rainy season properly and are shortage of man power or just straight incompetent. Kindly take a look into this urgently!

• 
  Mithil Khanter (@mithilkhanter) reported 8 minutes ago

  @ACTFibernet worst service .. every 3 months Internet complaint has to be raised and they 2. Days to solve the problem.. not going to renew it

• 
  Nilesh Patel (@NileshP28391464) reported 9 minutes ago

  @ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue

• 
  Maheshwaran R (@MahezwaranR) reported 13 minutes ago

  @ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service