ACT outages and service status in Ongole, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ongole, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ongole, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rvsk⁷²💫 (@vskumar1972) reported@ACTFibernet Even the service people not even attending the calls. We are really frustrated
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AhmedKareemUddin (@WhiteHatSeni0r) reportedNo one is taking ownership of the issue. Please reopen the ticket and have the concerned team contact me with a proper resolution instead of closing tickets without completing the work. #CustomerService #ACTFibernet #SupportNeeded
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Gururaj Sankh (@GSankh) reported@ACTFibernet I have cancelled the request of my disconnection. I want to speak to some senior responsible manager in Act who can address my small issue
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Shilpesh Shah (@Shilpesh1807) reported@ACTFibernet I think you guys are not understanding professional commitment to assure to customer,I'm not getting my refund and neither the service for the payment already service request was raised, it's almost 13 days
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MIOptions (@mi_options) reported@ACTFibernet hey guys last week three outages. I have got two separate lines from you both down. Today I can’t even open a support ticket even that system is down. How do you expect your customers to complain if you don’t accept tickets. This is next level operations.
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crest (@N0PE_ALlTE) reported@ACTFibernet @ACTFibernetHYD Really disappointed with the complete lack of response and support from the team regarding my issue for ticket id SR10180566938884 .No updates, no follow-up, and no effort to even contact me to resolve the problem. Customer support should do better
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Ravi Sinha (@sinharavi0506) reported@ACTFibernet Same stats no update frustrating service @ACTFibernet
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Srinivas Konduru (@srinikonduru) reported@ACTFibernet The issue reappeared again. What’s happening? This is 4th outage in last 3 weeks and it is taking more than 2 days for resolution. Ticket Nimber: SR10180622191934
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Somrat Dutta (@duttasomrattwt) reportedSomething is seriously wrong with @ACTFibernet bangalore! I requested a Wifi shift change 1 week back and still never got a call back. And their customer care numbers are all IVR and automated, no way to get a human callback! Absolutely disaster service! Something as basic as internet isn’t solved in the ‘Startup Capital’ of India
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Harsh Chaudhary 🌞 (@Harshkitweets) reportedThey again and again raise tickets and say, "Sorry, we are raising a ticket for your problem," but they didn't solve it, says will come tomorrow. Every day a new date is assigned. From the 5th date, today is the 9th. A team of corrupt and lazy people. @ACTFibernet