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ACT outages and service status in Ongole, Andhra Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ongole, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rashtrawadime
    GA (@rashtrawadime) reported

    @ACTFibernet It is more than 12 hours since internet is not working, do you think this should be acceptable

  • Andy226001
    Aditya Shukla (@Andy226001) reported

    @ACTFibernet SR11980618359974. My Office connection is down for more then 24 hours and the issue is a disconnected wire at the DP. Now all i am getting is my ETR being postponed since yesterday. Kindly fix it or take my disconnection request so that i can move to Airtel.

  • mrinmoy59936493
    mrinmoy biswas (@mrinmoy59936493) reported

    @ACTFibernet @amitmath neither anyone called or came...how will u resolved? Its showin will resolve by 10pm? What is the status? Is this what after sales service?

  • WhiteHatSeni0r
    AhmedKareemUddin (@WhiteHatSeni0r) reported

    No one is taking ownership of the issue. Please reopen the ticket and have the concerned team contact me with a proper resolution instead of closing tickets without completing the work. #CustomerService #ACTFibernet #SupportNeeded

  • DIWAHARPANDIAN
    Diwahar Pandian (@DIWAHARPANDIAN) reported

    Unacceptable! @ACTFibernet closed my ticket SR10380580306316 & disconnected my internet, but provided ZERO confirmation or email about my REFUND. My plan was prepaid till Oct 2026. You cannot steal my money after failing to provide service! A/C: 103720704297 @ACTFibernet_In

  • ShomthingToSay
    Soumyarka Gupta (@ShomthingToSay) reported

    So, @ACTFibernet has a company policy where if you pay them for any plan and subsequently move to a location where they don’t have service before the plan ends, they’ll NOT REFUND ANY MONEY. Whatever excess, they’ll keep! @MIB_India and @GoI_MeitY please note. This is robbery.

  • mjt7913_
    Mark John Thomas (@mjt7913_) reported

    Hi @ACTFibernet @ACTFibernetHYD We’re having an issue with Wi-Fi since morning and still there’s no resolution. We’ve raised a ticket regarding this. SR10180584813364 Please take an immediate action on this.

  • RAKESH7378
    RAKESH (@RAKESH7378) reported

    @ACTFibernet Very disappointed with your service. My internet has been down since yesterday. Complaint No. SR10180655972374 was supposed to be resolved by 10 June, 9 PM, but the ETA has now been extended to 11 June, 9 PM. Internet is essential for my office work. Pathetic service

  • shismarty
    Shishir Bhagat (@shismarty) reported

    @ACTFibernet Ticket ID SR11980618121084 Not resolved till now, now a days ACT service is getting more poor. I think now it's time to switch another service provider.

  • vrk100
    RamaKrishna Vadlamudi, CFA (@vrk100) reported

    @ACTFibernet @ACTFibernetHYD Act Fibernet account 1xxxxxx9 of xxx Broadband is not working for the past 7 hours. No response to complaint from Act Fibernet. Bill paid three days ago via Order ID: xxxxx16. Poor service... 👎👎👎