ACT outages and service status in Ongole, Andhra Pradesh

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  souradeep sengupta (@souradeepseng14) reported 6 minutes ago

  @ACTFibernet Account no 102657127173 Complaint Ticket ID : SR10280081244234 Kindly resolve at the earliest. Your customer service executives have been absolutely useless to provide any timelines! No internet since the hailstorm 3 days back!!!!

• 
  Arun Suresh (@ArunSure7) reported 6 minutes ago

  @ACTFibernet My internet's been playing hide-and-seek for over 8 hours! 👻 My service request (SR10280074743814) is also ghosting me, no updates after 6 hours. Trying to talk to a human through these bots is like navigating a digital graveyard! 💀🤖😤 #ACTFiberdown

• 
  mohammed ateeq (@ateeqsinwan) reported 11 minutes ago

  @ACTFibernet one of the worst internet network SR10280013087124 almost 5 days over there is no fix on internet, even the technician don't receive calls and if any delay means they charge late fees if bill missed, first fix your service, if stil same i wil disconnect..

• 
  Fadil Khan (@KhanFadil786) reported 13 minutes ago

  @ACTFibernet dispute my current bill and request immediate disconnection of my service (User ID: 110788986781) ​I was sold this connection under a specific 3-month offer. The sales agent promised ( 3 months plan for ₹1500 price]

• 
  K Nikhil Chowdary (@nikhilc08530435) reported 16 minutes ago

  @ACTFibernet I need permanent solution , always my fiber wire is lined up with next lane boxes with huge wire hanging from long distance, half of the month my Internet is out of service . If you can’t afford a junction box please let me know I will look for other service provide . Lost hope

• 
  Saliq Gowhar (@saliq7_) reported 19 minutes ago

  @ACTFibernet I do not want your internet anymore, bcz at this point your are just making a fool out of your customer and mocking them. You are wasting our times, and if you have such a ****** support, you shouldnt have scaled your customer base to this scale.

• 
  Rkrish (@rkrishrkrish12) reported 21 minutes ago

  @ACTFibernet Every Saturday Internet stops working. Why can't the technicians fix it properly. Technician disconnecting the call. Not responding to calls or messages.

• 
  Md Fuzair (@MFuzair) reported 21 minutes ago

  @ACTFibernet Is this the way of providing the Internet services. As a customer I have raise no of ticketand still I didnot have permanent solution. SR10179948467044 this is resolved without solution again I raise tckt#SR10180099838774 plz help me with resolution @Bhatti_Mallu sir

• 
  Avinash jha (@Er_Avinashjha) reported 24 minutes ago

  @ACTFibernet My internet has been down for over 48 hours now. This level of service is unacceptable. If the issue isn’t resolved immediately, I will not be paying for the downtime. Expecting urgent action on this.

• 
  Gayatri (@iwrite2xpress) reported 25 minutes ago

  @ACTFibernet I have raised upgraded plan request almost 2 weeks ago and paid the required amount promptly. To this day it wasn't resolved and on top of that your support team were consistent in giving false promises. Yours has to be the worst downfall in customer care.