ACT outages and service status in Ongole, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ongole, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ongole, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mridul Modi 🔆 (@mridulmodii) reported@ACTFibernet Just tell me do you provide brand new remote replacement? As your service guy provided old remote in the name of replacement.
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Aman Kumar (@locate_aman) reported@ACTFibernet @ACTFibernet please cancel my connection and process refund which should also compensate 3 days of downtime.
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Karthik (@KarthikeyanS01) reported@ACTFibernet What eligibility? It’s my money n u cudn’t the provide service but want to retain my money. Keep it. No return of router. Adjust it against my credit if you don’t refund. I will break the router on the road, capture a video and post it on social media showing ACT’s true colour
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Suman Kumar (@sumanpsk) reported@ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.
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Sheila Prema Roy (@SheilaPrema) reported@ACTFibernet Could you ask your Customer service people to answer calls, which is a sign of good customer service, and not to ignore customers calls after they have made the payment, please? I know money is important but it's downright disgusting of your CS staff to disregard customers.
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Janani (@njan85) reported@ACTFibernet When are you going to fix the issue that’s now running in third day with ETA revised by default for third time without any update. Just fooling customers by saying fastest broadband but doesn’t have the resources to fix issues. One of the worst service provider
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SHUDHANSHU PANWAR (@Mrpanwar_) reported@ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason
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JAISHANKAR RAGURAM (@JackeSparrowe) reported@ACTFibernet @ACTFibernet , Almost half a day gone today too and there is no resolution or closure yet. It is 5th day today without internet
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Arijit Majumdar (@Aar_i) reported@ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?
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Sailesh Damani (@sailesh_damani) reported@ACTFibernet ACCOUNT No : 102015011772 I had opted for 3 months billing only for router. It should be back to monthly billing now. I am getting notifications that it will be 3 months billing. This is not acceptable. When I try to raise an issue via your bot it is not working