ACT Outage Report in Ongole, Prakasam, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ongole, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Udit Shah
(@shah_udit) reported
@ACTFibernet I've already been following up with your team over e-mails, with no response from the last few days. The last response was that you won't refund since it's your policy.The months where I am not using your service and the connection is discontinued why should I not get the refund?
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vinay gowda
(@vinaygowda60) reported
@ACTFibernet Pls reply me with the disconnection request number to start with.. I am done talking with the customer support..
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Anil Praharaj
(@AnilPraharaj2) reported
It's been 12 hr passed, no call or no information from your end, you people know how to take the money from customer but you have zero knowledge in customer issues resolution. @ACTFibernet @ACTFibernetHYD is very worst service provide, local providers are good @ballamalladi
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Sahara
(@Sahara29093079) reported
@ACTFibernet Please close my account. I'm moving to choose another service provider .
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Srikar
(@Srikartiru) reported
@ACTFibernet This is regarding SR10162258439262, it's been 24hrs internet is not working and there is no update on the request and it's becoming new normal for u, it's happening almost every month and always resolution time more than 24 hrs
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Siddhartha
(@Siddhar49163726) reported
@ACTFibernet Am already replying in thread, at the top my number is clearly mentioned, still you want me to send the number, today i got 106 messages from Actfiber in spam of 15min, what the hell you are doing, internet is not working, nd thz msgs showing as requested for relocation, wats thz
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komal
(@komal59787000) reported
@ACTFibernet is this Cust Service???😐😐 Not able to attend office calls! From yesterday morning 730am i dont have internet connection. I have just message lying in my inbox Your request SR10262258932132 is tentatively expected to be resolved by 9/15/2021 10:00:00 AM
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Bharath
(@bharath_rsn) reported
@ACTFibernet There was no connection for 4 hours yesterday. Your rep tells ticket would be closed at backend even if issue is not resolved and I have to raise new ticket after 4 days if issue is not fixed. Really frustrated as this happens every month. Can I get permanent resolution ASAP!!!
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Neeraj Yadav
(@Nj8894) reported
@ACTFibernet @ACTFibernet will you solve my issue or shall I get new connection? I am getting messages that if I don't pay the amount my connection will be disconnected.
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Udit Shah
(@shah_udit) reported
@ACTFibernet Says that they won't refund the money for the months in future for which I have already requested a disconnection and the service is not in use! @TRAI is this a legitimate reason?