ACT Outage Report in Ongole, Prakasam, Andhra Pradesh

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (25%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vinesh singh (@vinesh1137) reported 3 minutes ago

  @ACTFibernet Team. Could you plz refund my amount what kind people are you..don’t you have any kind shame left on you..it’s been a month now I tried every possible way you get my money back..if you unable to provide services to the customer then why the hell your charging us. Plz Refund..

• 
  Akash (@akash_8a) reported 7 minutes ago

  @ACTFibernet SR10277735742044 — My internet was down for 12 days, and your team is offering only a 1-day waiver. Seriously? I raised the ticket before leaving home, and the issue wasn’t fixed the whole time. Please check and explain how this is fair.

• 
  Jomo (@Jomo34655463) reported 8 minutes ago

  Hey @ACTFibernet trying to cancel your subscription for past two days you are not sending me the OTP and cleverly generated the bill today what the hell solution for this issue

• 
  Vansh (@Vansh62158423) reported 9 minutes ago

  @ACTFibernet I must say you guys need to focus on your app and customer service and train your agents properly You can’t change the plan and when you grt on a call woth customer service they mention that the router needs to be changed to change a plan. This is complete BS

• 
  Vaibhav (@freeeshrugs) reported 14 minutes ago

  @ACTFibernet my internet is not working for the last 3 days - SR10277718788614 is the ticket I have raised on Tuesday, and have followed up multiple times just to be given a new resolution time everytime. Have received no calls yet to try and fix it. Please get this fixed ASAP 🙏🏼

• 
  Venugopal (@VenuIndian007) reported 15 minutes ago

  @ACTFibernet @ACTFibernet what is ur timeless “earliest” resolution mean? It’s already multiple days. Can u confirm here u cannot provide customer centric services in Hyd anymore? So that I can have alternatives.

• 
  Vignesh G K (@geekay2104) reported 15 minutes ago

  @ACTFibernet @ACTFibernet this issue is still not resolved. Still no support engineer is assigned. It’s been nearly 2 days. And even if I call the customer care, I’m getting very poor response from them. They hung up the call without my consent.

• 
  Sriharsha Shesham (@SriharshaShesha) reported 17 minutes ago

  @ACTFibernet 3 months. How many tickets are you going to create without resolution. You said someone from technical team would call me. You are just passing your time as a @ACTFibernet social media person and wasting my time. Looks like The only option left is to switch to @HathwayBrdband

• 
  Nidhi Parikh (@NidhiParikh15) reported 18 minutes ago

  @ACTFibernet Hey @ACTFibernet, my internet has been down for 11 days! Ticket SR**********9984 (Acct: ******6895) since 20 Oct — daily false promises, no action. Even call put on hold for 30 mins & disconnected! Who’s accountable? Need urgent fix or I escalate to @TRAI

• 
  Ranjit Wilson (@rankwil) reported 18 minutes ago

  @ACTFibernet No internet connection. Unable to login to app, says mobile number not registered. What's going on?