ACT Outage Report in Ongole, Prakasam, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ongole, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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maanasa
(@maanasa_marti) reported
@ACTFibernet No resolution since i raised complaint over 3 hours ago. Poor service from act. Getting worse with time
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Sherin Raj
(@cheenuwins) reported
@ACTFibernet U keep copy pasting messages and no interest in resolving customer issues
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Sushanta
(@spatgiri) reported
Hello @ACTFibernet , This is a complaint regarding the ticket.SR10266496049014 This is a connection shift request. The ticket is closed without resolution. Why am I charged the amount? Can someone attend to this.
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SUDARTHEKHILADI
(@AKKIAN_SUDAR) reported
@ACTFibernet stupidity to the core. No internet connection for the past 6 hrs..Just raising query and solving this past 24 hrs is utter pathetic..Restore our connection soon or don't charge us for the outage which was your sole responsibility! Complaint Number:- SR10366546354054
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Dhrubashis De
(@Dhrubashis) reported
@ACTFibernet Again you have started confusing mail and sms even bills are paid ☝🏻sorry to say that your customer support is really terrible ! Some uneducated team is taking care 🥱
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maanasa
(@maanasa_marti) reported
@ACTFibernet No one contacted me. No internet for over 4 hours. Raised complaint & sent mail and tweets also. Why the delay? Poor customer service and slow response time. Still don’t know the issue or when it will be resolved.
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Alan Smith
(@alan_smith786) reported
@ACTFibernet I have tried reaching to the customer care today also but am not getting any response.
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SUDARTHEKHILADI
(@AKKIAN_SUDAR) reported
@ACTFibernet Its gonna be past a day and still ur services r not resumed nor the issue is solved.YOUR CUSTOMER EXECUTIVE MOHAMMED is refusing to connect senior saying that they don't have ONE!.I WOULD LIKE MY CHARGES TO BE WAIVED OFF FOR THE DAY.WILL ESCALATE IN CONSUMER COURT IF I AM CHARGED
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Vinitha
(@vini_pooh97) reported
@ACTFibernet Took ACT swift plan of 3 month & receiving 1/3 of the speed that was promised. On talking 2 the technical team, router that was given doesn't support the promised speed. Being forced 2 go for 6 month plan 4 better spd #falsepromise#scam @DoT_India @MIB_India
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SUDARTHEKHILADI
(@AKKIAN_SUDAR) reported
@ACTFibernet Have some shame. For the whole day you guys have not restored the internet service. And your customer care ex MOHAMMAD says that he can't connect to his senior also. Then WHOM DO I ESCALATE THIS ISSUE TO FOR MY CONNECTION!!! #actfibernet #patheticactfibernet #shameonactfibernet