ACT outages and service status in Ongole, Andhra Pradesh

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerensa Sheen (@kerri_cp18) reported 5 minutes ago

  We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues

• 
  Mridul Nathani (@NathaniMridul) reported 9 minutes ago

  @ACTFibernetHYD @ACTFibernet Been 2 days since requested new connection, installation guy is simply stalling my request. No answer from your customer support and no answer from your service guy. Is this how you claim to be number 1 in Hyderabad ???

• 
  Rahul Duraipandian (@sailorahul) reported 15 minutes ago

  @ACTFibernet hi Team, i had taken a new connection last Saturday. The connection worked only for 2 hrs for the past 4 days it is not working. Please resolve it Asap or else refund my money Called n number of times to customer care no resolution

• 
  Sumit Prakash (@SumitPr72537166) reported 20 minutes ago

  @ACTFibernet no resolution till now..forcing us to discontinue the service…

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 21 minutes ago

  I wonder how irresponsible a brand like ACT Fiber could turn in AI Era. Wake up @ACTFibernet @ACTFibernetHYD All official channels emails bounce back although they list them on their official website. I pay for 500 mbps connection each month but get only 100 mbps speed as the internal wire which supports only 100 mbps speed never got changed on my new connection. Now when I complaint about speed issues the whole internet

• 
  Mridul Singh Rajawat (@mridul_rajawat) reported 26 minutes ago

  @ACTFibernet Still not even a single response from your and your IVR does not even let us connect with a customer service agent. What a pathetic service.

• 
  Santosh Kumar (@santoshone544) reported 30 minutes ago

  @ACTFibernet I got internet issue which took 2 weeks to fix so went for disconnect on April13th but still my amount is not refunded ?? It’s too horrible experience and I almost called 15 times to your customercare but no use. Can you fix this or should we reach consumer forum??

• 
  Aakash kumar Puri (@aakashkumarpur1) reported 33 minutes ago

  @ACTFibernet No one reached out even today - worst service honestly!

• 
  Avinash jha (@Er_Avinashjha) reported 33 minutes ago

  Hi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.

• 
  ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported 34 minutes ago

  “@ACTFibernet Pathetic service! After installation, no one cares. Technicians don’t respond properly and issues are ignored. This is highly unprofessional and unacceptable. Take immediate action or be ready to lose customers.”