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ACT

ACT Outage Report in Ongole, Prakasam, Andhra Pradesh

Why is my ACT service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at ACT

ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 25% Wi-fi (25%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SahaBasu
    Basudev Saha (@SahaBasu) reported

    @ACTFibernet I have not received any calls from ACT. Moreover, I called ACT customer service team twice, but yet to get any call back or resolution. Please help!

  • saikumarnany
    Sai Kumar (@saikumarnany) reported

    @ACTFibernet My internet is down from the last 10 days. Someone in my lane removed the connection box from which my cable was connected to. The customer care is is not responsive at all. Account Number is 101534429843. Ticket details No:SR10163489519944

  • nagachaitu
    NagaChaitanya Chinta (@nagachaitu) reported

    @ACTFibernet Still no response at all from your side. Worst service never solve the issues on time

  • ChaitanyaKiran8
    Chaitanya Kiran (@ChaitanyaKiran8) reported

    @ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 3rd consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???

  • Im_Heimdall
    विचिलित जीव (@Im_Heimdall) reported

    @ACTFibernet facing issue with my internet connection and I'm told that it will take 3 days. That's way too much

  • fanofnone
    Nishevitha (@fanofnone) reported

    @ACTFibernet 2 weeks ago we were without internet for 2 days because your team failed to shift the junction box from a discontinued customer. Now we've been without internet for 4 hours, with a 24-hour ETA for restoration. This, during WFH. What ****** service is this?

  • tejece058
    tejdeep (@tejece058) reported

    @ACTFibernet A complaint has been registered regarding connection shifting before 5 days where only powerbox has been installed 3 days back and the technical person is saying it will take 7 to 8 days for giving the connection where he need to get approvals from the head office.

  • Mohamme30438747
    Mohammed Abdul Wahab (@Mohamme30438747) reported

    @ACTFibernet sorry to say. If this same problem goes day by day i would like to cancel my connection. Whats the problem ? Today suddenly internet service down...... No response from the customer care team ? #worstactfibernet

  • Nikhil__Kumar
    Nikhil Kumar (@Nikhil__Kumar) reported

    Hey @ACTFibernet extremely frustrated with your customer service team. Instead of solving the issue it’s getting worse by the day. Account number: 102360552935

  • thepetitedamsel
    Sulo L. (@thepetitedamsel) reported

    @ACTFibernet please help resolve SR10263505230984 urgently. Internet has been down since 3pm. Work from home is interrupted!