ACT outages and service status in Ongole, Andhra Pradesh

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  🍉 | Prasad | ಪ್ರಸಾದ್ | ಘನ ನೀಲಿ 💙💙| 🍉✊🏽 (@Manjina_Hani) reported 6 minutes ago

  @ACTFibernet I have changed from single modem to mesh plan last month. Service engineer was supposed to connect both modems through cable but he just connected through WiFi. I complained about the speed dropping. He was supposed to visit and resolve it but have not visited.

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  Gururaj Sankh (@GSankh) reported 8 minutes ago

  @ACTFibernet I have cancelled the request of my disconnection. I want to speak to some senior responsible manager in Act who can address my small issue

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  SKP (@P_sai_kumar) reported 8 minutes ago

  @ACTFibernet Bill not showing on any app & can't login to ACT Digital app. Unable to pay! #ACTDigitalTV

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  Rajenderreddy (@rajender4reddy) reported 9 minutes ago

  @ACTFibernet @ACTFibernetHYD Disconnected service. Refund not paid to bank last conversation balance transfer to another ACT account . Now suddenly sending dues email.Stop misleading customers. This is unacceptable and feels like deliberate confusion and harrassment

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  Sharif Mohammad (@sharif0120) reported 12 minutes ago

  @ACTFibernetHYD @ACTFibernet @FiberAct you people say that you provide geniune support and internet but its a big false, first teach your employers how to behave, i have raised ticket a month ago no one responsed, i want an immediate resolution

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  Nikhil Karnani (@KarnaniNikhil) reported 15 minutes ago

  @ACTFibernet Going to disconnect both connections with you. Horrible service, horrible technician, and horrible customer service.

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  Crypto Fund Trader (@pepysbo14943) reported 16 minutes ago

  @Tveteran @ACTFibernet Terrible service. You deserve better speeds and a working app.

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  Adv AK (@adv_007) reported 19 minutes ago

  @ACTFibernet your service has joined the league of elite as your fibernet gets disconnected frequently. @JioCare may have improved but your service is pathetic.

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  Srinivas Konduru (@srinikonduru) reported 21 minutes ago

  Another disappointing experience with @ACTFibernetHYD. This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernetHYD, when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

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  Rajenderreddy (@rajender4reddy) reported 21 minutes ago

  @ACTFibernet @ACTFibernetHYD This is misleading and unacceptable. I took the connection on 10th July 2025 after paying 6 months in advance. After renewal on 10th Feb 2026, my service is valid till September as per the paid cycle. Now suddenly sending a dues message is wrong