ACT outages and service status in Ongole, Andhra Pradesh

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 3 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  Sanjay Sachdeva (@SanjaySachdeva_) reported 6 minutes ago

  I am not able to activate 3 months spotify subscription provided. Every time customer care executive is raising a new ticket. Provide me solution @ACTFibernet

• 
  Yogita Sharma (@YogitaS44968288) reported 9 minutes ago

  @ACTFibernet I can confidently mwntion that @ACTFibernet @ACTFibernetHYD is the worst service provider. No value for tickets raised,follow up calls . Surprisingly you guys are swift enough to disconnect connection for small paymwnt delay from customers end

• 
  Manish Aggarwal (@ManishAggarwa11) reported 9 minutes ago

  @ACTFibernet Hi team, I do not know how you were unable to reach me through out the time scheduled I mentioned even when I do not have a missed call. My concern is that I have never requested for renewal of connection yet you billed me. Is your connection prepaid or postpaid

• 
  Haiku (@riceofsushi) reported 12 minutes ago

  @ACTFibernet The issue is still not solved. How much longer will it take for you resolve the issue? Since our new connection, we have been having at least one issue every month. Why? We are seriously considering shifting to @airtelindia

• 
  Mouli Dammalapati (@dmvnsaid) reported 16 minutes ago

  @ACTFibernet Agent while taking the lead, they said installation will be done once payment was done. I have made payment, later no call or not even lifting the call. I hope I need to cancel the lead as I need it immediately.

• 
  SHUDHANSHU PANWAR (@Mrpanwar_) reported 16 minutes ago

  @ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason

• 
  Ankit Mohanty (@ankit_amohanty) reported 19 minutes ago

  @ACTFibernet Please act on Complaint No:#SR10281773958775. Kindly initiate a refund

• 
  Durga Prasad (@durgaprasad__12) reported 19 minutes ago

  It didn't took 3 days , now the same issue again SR10181726603874.. Do look into the above ticket and resolve atleast within 2days !! @ACTFibernet @ACTFibernetHYD

• 
  s19hubham (@s19hubham) reported 20 minutes ago

  Hi @ACTFibernet - since there is a box installed in my house which uses electricity, the technician mentioned the units consumed for that will be refunded to me in my ACT bill. But that has not been adjusted. Can you please check and help? Account no 110806926073.