ACT outages and service status in Ongole, Andhra Pradesh

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanjay Debnath (@sanjaydebnath86) reported 2 minutes ago

  @ACTFibernet what's wrong with ACT? The Internet stopped working anytime without prior communication. Not at all reliable. If you are taking full money then why is the internet not always available. Why most of the time issues with the internet.

• 
  neelam samanth (@NeelamSamanth) reported 3 minutes ago

  @ACTFibernet SR10179931727424- Internet down for 4+ days. Previous ticket was closed without resolution. Engineer confirmed switch issue but no action has been taken. No follow up so far. Extremely poor service. Need immediate escalation and restoration.

• 
  Jagyanseni (@SweeTie92083310) reported 3 minutes ago

  Internet down since today; Ticket SR10279909602684 still unresolved. Entire area affected. Support only giving ETR (23 Apr, 1st half) with no concrete update. This is severely impacting my work. Need immediate escalation to higher team and urgent resolution. @ACTFibernet

• 
  Parantap Shukla (@parantap_shukla) reported 6 minutes ago

  @ACTFibernet I had used your service in chennai for 6 months. Till today on any random day, shifting request raises through my number and email id. Someone starts calling and then close it automatically. Close this issue on priority.

• 
  Aswin (@Aswin657939) reported 7 minutes ago

  @ACTFibernet Again they closed the ticket without resolution. No reply for the email support team , very unethical. I paid an amount of 1200 for the April month, then my service was suspended for a new bill, with due on April 10. Very unfair trade practice by act internet.

• 
  Jai Prakash (@Jaiprakash172) reported 8 minutes ago

  @ACTFibernet We are facing repeated internet issues since 19th April. It was resolved on 21st April after multiple follow-ups, but again from 23rd night the connection is not working. Continue..

• 
  Kevin lians (@Conroy5751433) reported 10 minutes ago

  Ticket SR10379923464044 @ACTFibernet kindly resolve issue. Internet not working for 2 days

• 
  MOHAMMED ASIF (@MOHAMMEDAS38745) reported 13 minutes ago

  @ACTFibernet , providing waste service and not even solving problems after many complaints... Regular disconnections , fed up with the service and customer support..

• 
  Suresh (@IMSuresh_Dreams) reported 16 minutes ago

  @ACTFibernet facing multiple disconnects and slow speed issue this is unacceptable day by day this service is getting very poor my plan is 450Mbbs now I’m getting 1 mbbs speed what’s going in here ?? Why cheating customers in name of fake plans ??

• 
  Arohan Mathur (@arohanmathur3) reported 17 minutes ago

  @ACTFibernet Extremely poor experience. Paid ₹3182 on Apr 16 (Acc: 102798314895), promised installation on Apr 17. Sales exec stopped responding. Multiple unanswered calls + proof available. This is unacceptable. Resolve ASAP or I escalate further.