ACT outages and service status in Ongole, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ongole, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ongole, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SBajaj (@SBajaj06) reported@ACTFibernet Why do I have to tweet to get it highlighted? If your ‘ACT Mobile App’ promised it will be resolved by 9 PM, then why am i still tweeting at this hour?! Why it isn’t your priority to sort such issues? Your business is to provide wifi services isn’t it?
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ASHIK AHMED (@ashikahmed22) reported@ACTFibernet Your technicians came to provide the connection and left halfway. This is a very bad mistake from your ACT Fibernet company.
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet just spoke to customer care, literally she don’t how to speak and when I asked about ETA for my Internet issue she has no answer just and poor service day by days it getting very bad, Internet is not working from yesterday
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Abhishek Kumar Singh (@travelgeekabhi) reported@ACTFibernet @ACTFibernet This is really unfair. Your call center executives keep repeating the same lines and extending timelines again and again — It’s a major issue and will take some time.” It has already been 2 days without internet and still no proper resolution or clear timeframe.
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sujith kumar reddy g (@sujithkumar_g) reported@ACTFibernet I’m facing Internet issue from 2 days, I re-opened the ticket SR10380387303044, when I am trying to reach your technician he is disconnecting the call, no response at all, from last 2 days internet is not working from morning 5 AM.. worst service #act #badservice
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Vivank 🇮🇳 (@vnnk_x) reported@ACTFibernet No more template bot replies @ACTFibernet @ACTFibernetHyd. Formal NCH Govt Docket Number 9374295 has already been generated against this ticket. My connection is dead for over 48 hours. I don't want automated updates on the app, I want a senior supervisor on the ground to fix
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Sarat Raj (@SaratDasari) reported@ACTFibernet Hi, are you following weekly one no internet day or holiday? Why your services were interupptung every week pne day. And it is taking more than 12hrs to rectify everytime. Earlier it used to b less than 2hrs fr resolution.If this continues, you might lose ur custmrs
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avijeet kumar (@avidno1) reported@ACTFibernet No resolution yet. This is frustrating.
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Ayush Khandelwal (@ayushkhndelwal) reported@ACTFibernet again there is problem first request (SR11880463575664) was supposed to be resolved by by 28May between 1-4 pm and now, it's taking longer than expected to resolve your ticket. Revised timeline is 28-May 19:30 to 21:00. Your team is not reachable @ACTFibernet @jagograhakjago
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet Again issue facing issue. Why during office hours the internet is giving problems. Getting very less speed, getting just 15Mbps. Getting no help, no update in ACT chat and local technician.