ACT Outage Report in Ongole, Prakasam, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ongole, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Xavier PRabhu
(@xavierprabhu) reported
@ACTFibernet funny resolution and smart tactics though completely unfair & customer unfriendly. Box that connects ACT for nearby couple of buildings sits in our house for last 3 years. ACT never on its own said will refund you exact charges incurred. Now after I raised a
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Kabeer Shetty
(@hookitoe) reported
@ACTFibernet worst connection !! And even worse customer service !! #nointernet I demand a refund !
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Mughil
(@Cloudsstrikes) reported
@ACTFibernet this is bad customer support. My issue hasn’t been resolved even after 3 days of escalation.
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Pavithra Prabakar
(@PavithraPrabak7) reported
@ACTFibernet Worst customer service they said issue with be resolved by night now they tell engineers won't work issue will resolve only on tomorrow customer service not giving proper ans very disappointed, educate customer service on how to treat customers with appropriate information
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Manjira Banerjee
(@BanerjeeManjira) reported
@ACTFibernet I've paid the bill yesterday but it's still showing unpaid. I'm getting messages continuosly asking me to pay. No one from the customer service is resounding, please solve this issue
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Akmal
(@Akmalacube) reported
The @ACTFibernet support is utterly ridiculous. It has been 5 days and still just one phone call from the support team giving fake empathy. I am on the edge of getting the service cancelled but I have already paid for a 8 month package. Need some human intervention ASAP.
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Sudhindra Dharmavaram
(@SudhindraD) reported
@ACTFibernet INTERNET down since last 48 hrs. All complaints on the APP and on 91212121 seems to fall on deaf ears. Each call on 9121212121 take atleast 20 min to get thru and SHOCKINGLY call drops midway. N ur executive does not have the COURTESY to call back. DISAPPOINTING
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Atul Bhaskar
(@Atul_B91) reported
Dear @ACTFibernet, your issue resolution process is very poor. Even your APP doesn't show the status of the complain. I got SMS that my ticket had been closed, but it didn't show what action was taken. In mood to Give up your connection and service.
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Bhuupesh Ahuuja
(@Bhupesh_Ahuja01) reported
@ACTFibernet I gave another shot to connect with customer care. This time the IVR is not even accepting the Account ID. Seriously the most pathetic company to deal with. No callback, no update but they still want customer to make the payment on time. Hats off Indian Govt...
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Saiviteᴿᵃᵈʰᵉˢʰʸᵃᵐ💞
(@shiv__P) reported
@ACTFibernet worsttt very bad better shut down your company unless you provide service to customers