ACT outages and service status in Ongole, Andhra Pradesh

Problems in the last 24 hours in Ongole, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ongole, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaurav Dalasania 🇮🇳 (@GDalasania) reported 8 minutes ago

  @ACTFibernet @ConsumerAffairs The ticket has been closed again, as usual, WITHOUT RESOLUTION. 👏 And I'm saying again, @ACTFibernet has pathetic service provider.

• 
  Shant Kumar (@Shant057) reported 8 minutes ago

  @ACTFibernet @ACTFibernetHYD Facing issue with Internet since yesterday morning. Trying to reach the service but the person stopped answering my calls since yesterday. Can you please look into this matter?? The service is pathetic. Didn’t expect this as I’m using ACT from 4 year

• 
  Suresh (@IMSuresh_Dreams) reported 10 minutes ago

  @ACTFibernet facing multiple disconnects and slow speed issue this is unacceptable day by day this service is getting very poor my plan is 450Mbbs now I’m getting 1 mbbs speed what’s going in here ?? Why cheating customers in name of fake plans ??

• 
  Gaurav Dalasania 🇮🇳 (@GDalasania) reported 14 minutes ago

  Extremely disappointed with the service from @ACTFibernet. I’ve been chasing my refund for 4 months with no resolution.

• 
  robinreddy (@robinreddy44) reported 15 minutes ago

  @ACTFibernet My service request SR10179910546804 hs bn pending with no proper action.The assigned person Nikil is not taking any initiative or providing updates. This delay is unacceptable. Please escalate and resolve this issue immediately. #ACTFibernet #PoorService

• 
  Jagyanseni (@SweeTie92083310) reported 15 minutes ago

  No internet since today; Ticket SR10279909602684 still unresolved. Area outage with repeated delays and no clear update. This is critically affecting my work .Request immediate escalation to senior team and urgent resolution without further delay. @ACTFibernet

• 
  Sayyed Tausif (@sayyedtausif92) reported 19 minutes ago

  Living in a gated community in Hyderabad and the experience with @ACTFibernet has been frustrating. If there’s a community-wide outage, it gets attention and is resolved quickly. But if the issue affects just a few homes, you’re stuck waiting 3–7 days for a fix. Reliable internet shouldn’t depend on how many people are affected. Consistency matters just as much as speed. #Hyderabad #Internet #ACTFibernet

• 
  Umesh Rege (@frowzzy) reported 24 minutes ago

  @TheSunilMittal @airtelindia you must learn customer service and support from @ACTFibernet ... internet is down for >24h and still no resolution in sight...really pathetic service

• 
  Neeraj Verma (@NeerajV70007257) reported 25 minutes ago

  @ACTFibernet Very poor service. Multiple complaints but no callback. Tickets closed without resolution. Wrong billing & my connection suspended for days. Fix this immediately or I will escalate to Consumer Helpline. Mob: 9910922475 #ACTFibernet #PoorService

• 
  Ramanand Mahato (@ramanand_25) reported 26 minutes ago

  It’s not about occasional downtime — that happens with every ISP.
The real problem is after-sales service. If your internet goes down, you’re basically stuck waiting… and waiting… and waiting. #ACTFibernet #CustomerExperience #InternetIssues