ACT Outage Report in Nellore, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Nellore, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (24%)
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Total Blackout (6%)
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TV (1%)
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E-mail (1%)
Community Discussion
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ACT Issues Reports Near Nellore, State of Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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Arun Gunupudi
(@ArunGunupudi) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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Ashwin B S
(@bsashwin) reported
from
Nellore, State of Andhra Pradesh
Restart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet I can sue you for every penny I lost for not being able to work because of your ****** service that goes down more often(for days at times). Are you even listening? Your management sucks at addressing questions. Your call center is a joke. Shame on you. (2/2)
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
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Sai Mahesh
(@SaiMahesh9642) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet worst customer service not responding to the complaint about internet issue
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
WHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
Hi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay Kumar
(@imkvk8) reported
@ACTFibernet Since morning 6 the internet has not been and we have raised the complainant twice and still the issue has not be resolved and we are working from home and we are unable to continue our work. And the customer care executive has not been responding properly.
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Mohammed Jaleel
(@mdjaleel_mjs) reported
@ACTFibernet getting fed-up up with logging portal issue daily.coustmer care is helpless & useless. Cont. 9866190002 or 9966373335. Waiting for other ISP which is coming soon in my area.. shame.
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Govind M
(@mychatbot) reported
I took @ACTFibernet but now they are not picking call no proper customer support. It's like more or less harassment in a city like Bangalore. @ACTFibernetHYD
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Ajay Patil
(@AjayPat74255783) reported
😠very poor service @ACTFibernet 😞 and employs are next level attitude @ACTFibernet
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Govind M
(@mychatbot) reported
@ACTFibernet is a fraud service. I want to change my plan but they are not helping me out either change the plan or cancel the plan. Govt should interfere to have some law to stop harassment from such companies.
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Madhav Khanal
(@khanal030288) reported
@ACTFibernet @KRISHNA83138665 All are fake commitment, no customer support. They won't care for customer post receiving money. Money is all for them, They don't bother for the customer. Pathetic customer support. #ACTfibernet
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ralphreed
(@ralphreed22947) reported
Happened again repeatedly today - Actfibre connectivity disappeared while I was on DD India TV. Most embarrassing. This happens repeatedly, a technician comes over to check when one complains and then same thing is repeated. Pathetic service.@ACTFibernet
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pinak chakravarty, IFS (Retd,) Former, Secretary,
(@pinakchakrvarty) reported
Happened again repeatedly today - Actfibre connectivity disappeared while I was on DD India TV. Most embarrassing. This happens repeatedly, a technician comes over to check when one complains and then same thing is repeated. Pathetic service.@ACTFibernet
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Gnanendra Kotaredu
(@GnanendraKotare) reported
@ACTFibernet Wait! Somebody contacted me. Shall let you know if I need help! Don’t bother anybody!
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Upendra
(@Upen828) reported
@ACTFibernet its been more than a month yet issue not resolved , new router has been taken away not working refurbished router has been given crippled with my daily work. Who can help me to get out of this nasty. Team act and be responsible