ACT Outage Report in Nellore, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Nellore, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Nellore, State of Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
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Sai Mahesh
(@SaiMahesh9642) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet worst customer service not responding to the complaint about internet issue
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
Hi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
WHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
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Ashwin B S
(@bsashwin) reported
from
Nellore, State of Andhra Pradesh
Restart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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Arun Gunupudi
(@ArunGunupudi) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Puneeth
(@Puneeth93827021) reported
@ACTFibernet Wow, as usual an automated response. Instead focus on giving quality service.
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Sathish Babu B
(@Bala_Sathish) reported
@ACTFibernet I understand that your SLA to fix an issue is 24 hours. When do you think you will be able to reduce your turnaround time to less than that, say 12 hours? #internetdown #Broadband #Chennai
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MuraliKrishna🇨🇮
(@DMK00448) reported
from
Chandapura, State of Karnataka
@ACTFibernet I Have done with Name Transfer But still my old account is added with my mobile number and tried to contact support none of them giving proper information how to delete my mobile number from old account.
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Lella.V.Ramakrishna
(@lvrk83) reported
@ACTFibernet Hi team, if your unable to maintain users and connections then please don't book new connections. Just now I contacted jio fibernet gng to remove this bloody act fibernet. This is 5th time in 2 months network had been down and resolution time is 2 days everytime.
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prashanth
(@Prashanth5239) reported
@ACTFibernet It's been 24hrs since my connectivity got lost. I have been facing this problem frequently. I will probably shift to another broadband if it don't get resolved by today. Take my issue seriously and provide resolution ASAP. Ticket No: SR10163384069494
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Manoj Sharma
(@ManojSneeraj) reported
@ACTFibernet Hi ACT, it is very poor customer care experience, I am continue following for disconnect of service, but ideal team just seating inside the office and raised bill. Can any one from ACT team contact or this is the behaviour of customer care of ACT
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Sri
(@srikarenergetic) reported
@ACTFibernet How many times I need to ask you regarding network connectivity issue Is this the way you treat your customer? If is this the way I'll rise an online petiton. This is so disgusting since 2 days there is connectivity issues and raised complaint yesterday but still
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Sunil Khatri
(@SunilKhatri1993) reported
@ACTFibernet I have been using ACT Fiber Net from past one year. Below are request raised till now, which were closed without proper resolution SR10357235089922 SR10360498351732 SR10360691836952 SR10361075916932 SR10362487338362 SR10363336795114 SR10363353829814 SR10363355124473
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Mitesh Sangvi
(@Msangvi) reported
@ACTFibernet have been trying to connect to act service engineer but he says can’t help and complain has not been assigned. Ticket SR10363387937984 has been registered. Crucial Diwali sales time and internet service is down. Pls help.
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sherin paul
(@paul_sherin) reported
@ACTFibernet where is the service man???????? My Internet has not been working for two days!!!! I have raised service requests and have not heard back!