ACT Outage Report in Nellore, State of Andhra Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nellore, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at ACT
ACT is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (76%)
-
Wi-fi (14%)
-
Total Blackout (7%)
-
Phone (2%)
-
E-mail (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Nellore, State of Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
-
sukumar (@sukku002) reported from Nellore, State of Andhra Pradesh
@ACTFibernet Looks like @ACTFibernet only gave a temporary fix and it stopped working today again. Purely negligent technical team. Pathetic service. No wonder it is named worst service provider unofficially. Shame on you act. #ACTfibernetsucks #wehateACTfibernet
-
sukumar (@sukku002) reported from Nellore, State of Andhra Pradesh
@ACTFibernet @messi_fan_boi This is not the message we want to hear everytime your service goes down. Improve your ****** infrastructure.
-
sukumar (@sukku002) reported from Nellore, State of Andhra Pradesh
@SidTweep @ACTFibernet Did they pay you for this tweet? Just asking. ACT have never been this attentive.
-
sukumar (@sukku002) reported from Nellore, State of Andhra Pradesh
@ACTFibernet I can sue you for every penny I lost for not being able to work because of your ****** service that goes down more often(for days at times). Are you even listening? Your management sucks at addressing questions. Your call center is a joke. Shame on you. (2/2)
-
sukumar (@sukku002) reported from Nellore, State of Andhra Pradesh
@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
-
vinod kumar (@vinod_4b9) reported from Nellore, State of Andhra Pradesh
Hi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
-
Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, State of Andhra Pradesh
@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
-
Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, State of Andhra Pradesh
@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
-
Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, State of Andhra Pradesh
WHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
-
Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, State of Andhra Pradesh
@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
-
vinod kumar (@vinod_4b9) reported from Nellore, State of Andhra Pradesh
@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
-
vinod kumar (@vinod_4b9) reported from Nellore, State of Andhra Pradesh
@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
-
vinod kumar (@vinod_4b9) reported from Nellore, State of Andhra Pradesh
@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
-
Arun Gunupudi (@ArunGunupudi) reported from Nellore, State of Andhra Pradesh
@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
-
Ashwin B S (@bsashwin) reported from Nellore, State of Andhra Pradesh
Restart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
-
Sai Mahesh (@SaiMahesh9642) reported from Nellore, State of Andhra Pradesh
@ACTFibernet worst customer service not responding to the complaint about internet issue
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
DesertStorm (@mahakalUvach) reported
Dear @TRAI please help me. @ACTFibernet is harrassing me for a connection I don't want to continue. Act fibernate is continuously doing spam call to my personal number. Act has robbed my mental peace by continuous spam call for a prepaid connection, now I don't want to continue.
-
Prashanth Reddy (@PrashanthR40674) reported
@ACTFibernet Sorry doesn’t give us a way to work right , it’s been more than 30 hours and still no resolution
-
Nitish (@Nomadic_25) reported
@ACTFibernet Today again the internet has not been working since morning. I have raised the request -SR10275942091894 Please resolve the issue as soon as possible.
-
Utsav Mittal (@utsavmittal35) reported
@ACTFibernet Worst Service of ACT in my area. (Your Service request SR11075965895814) No one has reached out yet, it's been more than 8 hours since the wifi is not working. My office work is getting impacted due to this, process compensation asap. @SajalaVasu
-
Gaurav Gupta (@ggupta1004) reported
@ACTFibernet Same Issue today, no one answering calls
-
Vikas Jain (@coolvikas1990) reported
@ACTFibernet My internet’s been down since yesterday evening. Complaint already registered but no action yet - this keeps happening! If you really want to retain customers, fix this ASAP. Pathetic that no one’s shown up till now. #PoorService Ticket:- 11875964550774
-
Dr Rishi (@rishidoc98) reported
@ACTFibernet Very pathetic service from act , my internet no 103323011887 has not been working since 3 days inspite of making multiple complaints there is no resolution
-
Premnath Shanker (@premnathshanker) reported
-@ACTFibernet I had booked a complaint yesterday at 9.00am with Tktno:SR10875955969594. Inspite of promises by various staff at ACT Coimbatore, nobody turned up/ attended. The techie in charge had said at 12.45 y'day that he'll be here by 2.00pm Why is there such poor service?
-
Keepguessing4476854 (@SMS5424) reported
@ACTFibernet another day passes by and no resolution. Using a mobile hotspot is still better option than this pathetic service
-
S.Balaji (@balajibands) reported
@ACTFibernet It's more than 18 hours since my complaint. Nothing done. Why are such companies allowed in India? @AshwiniVaishnaw