ACT outages and service status in Nellore, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Nellore, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nellore, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Nellore, Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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Ashwin B S (@bsashwin) reported from Nellore, Andhra PradeshRestart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet I can sue you for every penny I lost for not being able to work because of your ****** service that goes down more often(for days at times). Are you even listening? Your management sucks at addressing questions. Your call center is a joke. Shame on you. (2/2)
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet @messi_fan_boi This is not the message we want to hear everytime your service goes down. Improve your ****** infrastructure.
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra PradeshWHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet Looks like @ACTFibernet only gave a temporary fix and it stopped working today again. Purely negligent technical team. Pathetic service. No wonder it is named worst service provider unofficially. Shame on you act. #ACTfibernetsucks #wehateACTfibernet
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Sai Mahesh (@SaiMahesh9642) reported from Nellore, Andhra Pradesh@ACTFibernet worst customer service not responding to the complaint about internet issue
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Arun Gunupudi (@ArunGunupudi) reported from Nellore, Andhra Pradesh@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@SidTweep @ACTFibernet Did they pay you for this tweet? Just asking. ACT have never been this attentive.
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra PradeshHi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pawan Kumar (@RPK560) reported@ACTFibernet What is earliest ? It’s almost 18 hours now since the outage. No response or contact from ACT technician . @ACTFibernet
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IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported@ACTFibernet Struggling to connect with your support; today is last day for me to pay the bill; I am not paying unless you provide proper speed; if you want you can terminate it
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Mahesh_18🔱 (@UmaViraj) reported10 days. No resolution. Extremely disappointed with ACT Fibernet. Endless follow-ups, no action. Unacceptable. @ACTFibernetHYD @ACTFibernet
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Pradeep (@_pradeep_m_) reported@ACTFibernet How do we get in touch with support. It's been 2 weeks, tickets gets closed automatically. No one calls. Can we get support? Should I consider a service provider change?
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Ktwodee (@ktwodee) reported@ACTFibernet Is someone coming today to get the issue resolved ???
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CA Paramesh Akkili (@ParameshAkkili) reported@ACTFibernet i have requested for cancellation. Kindly cancel and issue the refund.
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CHAITHANYA KUMAR (@chaithu1911) reported@ACTFibernet It is still not resolved. I am very frustrated with your service. Please process the refund. I don't want want to continue with ACT any further.
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Ktwodee (@ktwodee) reported@ACTFibernet #Patheticservice I have been a customer of ACT since 2016 nd never have I faced such pathetic service. It's over 9 days now nd SR10180616919614 is yet to be attended. I guess Uguys Rnot bothered about old customers. Nother issue is Uhave not deactivated my old accs.
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 9:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?
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LoneGoat (@BlueHawks110) reported@ACTFibernet Thank you for the response. However, a waiver does not address the inconvenience caused by being without internet for over 24 hours. My concern is the repeated delays in resolving outages and the lack of communication from support. Please provide a clear ETA for restoration.