ACT Outage Report in Nellore, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Nellore, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Nellore, State of Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
Hi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
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Sai Mahesh
(@SaiMahesh9642) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet worst customer service not responding to the complaint about internet issue
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
WHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
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Ashwin B S
(@bsashwin) reported
from
Nellore, State of Andhra Pradesh
Restart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
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Arun Gunupudi
(@ArunGunupudi) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shabrish
(@ShabrishMenon1) reported
@ACTFibernet The customer service is appalling. I wanted a name change they told I have to pay when I questioned refund for service not working and asked for a manager the call was disconnected. Later when the manager called and I spoke they raised a request for cancellation.
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Pulimoonjii
(@Pulimoonjii1) reported
@ACTFibernet Do you guys even have a channel for customer care?
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Harsha
(@Harsha38759221) reported
from
Sangāreddi, Telangana
@ACTFibernet Team 101015435973, I had got reconnection with a plan for 1500 for 3 months but it's was a cheating done by your staff and with in 3 months I was made to pay thrice extra to continue my internet.. kindly action it soon.. Is your team sleeping it's long pending issue
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keshav rao
(@keshav_rao2) reported
@ACTFibernet Its been over 4 days and I haven't received any response form your team about my internet connectivity issue. Is there anyone who can look into this? Customer service has been of no help!!! SR102577212949325
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Matheen ahmed
(@Matheenahmed4) reported
@ACTFibernet Resolving the issue tomorrow is very late as I am stuck in middle of my work and my VPN dosent support my mobile net... Pls try to resolve it by EOD
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Sandip Acharyya
(@onty4u) reported
Pathetic service from @ACTFibernet. No resolution of issues, no follow-ups, and lack of commitment even after multiple complaints. And they charge 1300, claiming the speed to be 150mbps when in reality, it's not even crossing double-digits. @jagograhakjago, @anshula_basu
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Whistle_Blower
(@Aakib011) reported
@ACTFibernet I dont have internet since morning, your folks came in the evening. Left without a word, no update, the issue still there. What am i supposed to do here? SR10257856152052.
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Santhosh Kumar
(@Santh0sh7) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD From yesterday night no internet and no resolution from you for the whole day. Ticket had been raised early morning from many customers from my area but itnis not rectified. What do you answer for LOP today. #WFH
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Ankit verma
(@Ankitve19440455) reported
@ACTFibernet Hi, My internet is not working from last 15 minutes. Please call me and help on the same.
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Shashikanth Belde
(@shashikantbelde) reported
@ACTFibernet Okay please find the SR number SR10157852833642 and give me permanent solution as soon as possible.