ACT Outage Report in Nellore, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Nellore, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Nellore, State of Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
Hi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
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Ashwin B S
(@bsashwin) reported
from
Nellore, State of Andhra Pradesh
Restart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet @messi_fan_boi This is not the message we want to hear everytime your service goes down. Improve your ****** infrastructure.
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
WHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@SidTweep @ACTFibernet Did they pay you for this tweet? Just asking. ACT have never been this attentive.
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet I can sue you for every penny I lost for not being able to work because of your ****** service that goes down more often(for days at times). Are you even listening? Your management sucks at addressing questions. Your call center is a joke. Shame on you. (2/2)
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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Arun Gunupudi
(@ArunGunupudi) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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Sai Mahesh
(@SaiMahesh9642) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet worst customer service not responding to the complaint about internet issue
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Madhu
(@MadhuMaatalu) reported
@ACTFibernet looks like there is a server down for all act fibernet users.
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AR
(@Ar_poiu) reported
@ACTFibernet You internet service is down from almost 2 hours. Unable to raise a ticket using the Android app too. Also tried raising a ticket from the website but that too is having issues. Kindly fix it ASAP
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Shashank Hundia
(@shashankhundia) reported
@ACTFibernet Internet again stopped working, app not working due to technical problem!! Every week issue with internet. Today cannot even raise complain
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Aparichitha
(@_Aparichitha_) reported
@MadhuMaatalu @ACTFibernet True. Just had a call with one of the service people as I wasn't getting internet, and he told there's some issue in the backend.
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Vishwajeet Velapurkar
(@VishwajeetVela6) reported
@shashankhundia @ACTFibernet Same here unable to login.
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KashorKot
(@kashorkot) reported
@ACTFibernet something wrong. Internet has been down for over an hour and there is no way to get in touch with anyone from your support team
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jyothipriya
(@jyothipriya_jp) reported
Dear @ACTFibernet I need to raise a complaint that my Internet is down, for which app isn't working neither am I able to do it online. Pls help!
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Rajni Menon
(@rajjo81) reported
@ACTFibernet no internet since morning, your app is also not working to raise complaint
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uncharged lepton
(@vimalk78) reported
@ACTFibernet is there some issue at back end? Suddenly no internet flowing, your app not allowing to raise a complaint, your customer support stupid IVR is not going beyond language selection. What’s happening???
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Ravi Kiran
(@ravikiran_d2) reported
@ACTFibernet Internet not working. Not able to raise ticket because your app is down. Your customer care won't work. Worst service.