ACT outages and service status in Nellore, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Nellore, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nellore, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Nellore, Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra PradeshWHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
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Arun Gunupudi (@ArunGunupudi) reported from Nellore, Andhra Pradesh@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet @messi_fan_boi This is not the message we want to hear everytime your service goes down. Improve your ****** infrastructure.
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet Looks like @ACTFibernet only gave a temporary fix and it stopped working today again. Purely negligent technical team. Pathetic service. No wonder it is named worst service provider unofficially. Shame on you act. #ACTfibernetsucks #wehateACTfibernet
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Sai Mahesh (@SaiMahesh9642) reported from Nellore, Andhra Pradesh@ACTFibernet worst customer service not responding to the complaint about internet issue
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet I can sue you for every penny I lost for not being able to work because of your ****** service that goes down more often(for days at times). Are you even listening? Your management sucks at addressing questions. Your call center is a joke. Shame on you. (2/2)
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@SidTweep @ACTFibernet Did they pay you for this tweet? Just asking. ACT have never been this attentive.
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra PradeshHi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
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Ashwin B S (@bsashwin) reported from Nellore, Andhra PradeshRestart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dishant Yadav (@Dishant9654) reported@ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902
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Manoj Kumar Jena (@MJena32694) reported@ACTFibernet So my data will waste every month .Then I will move to other services.if any lowest plan then let me know otherwise I will change the service provider.
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Srinivas Rayabandi🇮🇳 (@DrSriLata) reportedHey @ACTFibernet, this is unacceptable. Applied for relocation on the 20th, promised installation by the 22nd. It’s now the 24th and I’m still stuck without internet. My work is suffering. Sort this out ASAP! Complaint No: #SR10179937122025 #ACTFibernet #CustomerServiceFail
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manjunath S (@manju132313) reported@ACTFibernet Requested junction box relocation (2nd → ground floor). First ticket closed without fix, second missed yesterday. If not done TODAY, power will be cut this evening coz of electrician work, multiple users will lose internet. Urgent action needed.
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Aravind sankar (@Aravind11984139) reportedI have raised 2 tickets in the ACT app, 1st one was not actually closed, got a call from team and they crtd new ticket by closing 1st. New ticket was automatically closed again, without any followup, I reopened, now again its closed without any resolution @ACTFibernet @ActfiberC
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet You *******. I already paid. Now I have to make other arrangements (mobile data). Who will bear these additional costs every time I recharge during an ACT internet outage?
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Sayyed Tausif (@sayyedtausif92) reportedLiving in a gated community in Hyderabad and the experience with @ACTFibernet has been frustrating. If there’s a community-wide outage, it gets attention and is resolved quickly. But if the issue affects just a few homes, you’re stuck waiting 3–7 days for a fix. Reliable internet shouldn’t depend on how many people are affected. Consistency matters just as much as speed. #Hyderabad #Internet #ACTFibernet @AdvisorLaborLaw @tak_ajj
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Piyush Chowdhary (@rcpiyush) reported@ACTFibernet Simple plan change request is pending for 10 days with no resolution. SR12379816557189 customer service is not helpful and app is not user friendly.
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Praneeth V (@PraneethV12902) reported@ACTFibernet ACTFibernet Your ticket SR10179796368604 was closed claiming the issue is resolved, but now there's another outage again! This is ridiculous and completely unacceptable. How many times will you close fake tickets while customers suffer? Fix this new outage immediately
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Ravi Srivastava🇮🇳रविश्रीवास्तव🐤(INDIA वाले) (@ravi4354) reported@ACTFibernet @ACT what kind of service is this ? ,I have made payment for 3 months service before making connection your person refuses to give the receipt Assetz sun &Sanctum Battarhalli Banglore 560049 @ACT