ACT Outage Report in Nellore, State of Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nellore, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at ACT
ACT is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Nellore, State of Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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Arun Gunupudi
(@ArunGunupudi) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
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Ashwin B S
(@bsashwin) reported
from
Nellore, State of Andhra Pradesh
Restart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
Hi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
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Sai Mahesh
(@SaiMahesh9642) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet worst customer service not responding to the complaint about internet issue
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
WHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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sukumar
(@sukku002) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet I can sue you for every penny I lost for not being able to work because of your ****** service that goes down more often(for days at times). Are you even listening? Your management sucks at addressing questions. Your call center is a joke. Shame on you. (2/2)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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NARESH BATRA
(@NARESHBATRA1963) reported
@ACTFibernet same old pathetic service , got reinstalled act but the service is so poor speed less than 10mbps whereas plan taken for 150mbs despite several reminder bill still not recd ..
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Sudir
(@SudhirK93006843) reported
@ACTFibernet Good morning, my internet is not working. After raising ticket one @4pm yesterday two technicians came to address the issue, No information received after hours, when called,they said they are workingand promise to update. But not bothered to update
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Shobhit Pandey
(@pandeyjiShobhit) reported
@ACTFibernet I was told by support that there is a Fiber cut happened due to which internet is not working! Who’s responsible? Why this is usually happening in Bengaluru? I am disappointed and not sure how you will ensure this won’t happen my. Who will bear the loss of work?
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Dinesh Lokhande
(@DinLok29) reported
@ACTFibernet - I still feel your customer care executives needs to be more professional when they speak to customers.Even in today's resolution call,I didn't feel that Actfibernet really felt sorry for the inconvenience caused to me. It was like routine call,"can you explain..."
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Debabrata Dey
(@ThumbSpark_C) reported
@ACTFibernet disgusting service provider. Idiots get ur customer service act together…for many days my Sr. Citizen mother in law is trying to get hold of u guys, to downgrade her plan…if u can’t we will kick u out of our lives 102633726729 @jagograhakjago
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BHARATHI KANNAN
(@Bharathi27003) reported
I tried more then 2days and now i don't want your network @ACTFibernet and for recharge payment your team are sending a message 5times in a day but for any complaint they are just avoiding 🤧 We don't want your network sorry ...or just take immediate action... #actfibre
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FAIZAN FAROOQUI
(@FAIZANMff) reported
@ACTFibernet Need solution today itself. no more delays as usual by act.
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Sudir
(@SudhirK93006843) reported
@ACTFibernet my internet is not working from 4pm. Work getting held up badly
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Ramasubramanian
(@ram_2404) reported
But Act depends on the customers electricity and the junction box always goes down, if electricity goes down. Hence the router does not work. This is not the case with other service providers. #ActFibernet #PoorService
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pri
(@Stonedphilosop2) reported
@ACTFibernet @goutamlalwani Dear @ACTFibernet I tried contacting your bullshit company 3rd time after being hold for 30 minutes Your agents did not even ******* bothered to say anything. Wtf type of customer service is this?