ACT outages and service status in Nellore, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Nellore, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nellore, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at ACT
ACT is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Nellore, Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet @messi_fan_boi This is not the message we want to hear everytime your service goes down. Improve your ****** infrastructure.
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
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Sai Mahesh (@SaiMahesh9642) reported from Nellore, Andhra Pradesh@ACTFibernet worst customer service not responding to the complaint about internet issue
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra PradeshWHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet Looks like @ACTFibernet only gave a temporary fix and it stopped working today again. Purely negligent technical team. Pathetic service. No wonder it is named worst service provider unofficially. Shame on you act. #ACTfibernetsucks #wehateACTfibernet
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Arun Gunupudi (@ArunGunupudi) reported from Nellore, Andhra Pradesh@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@SidTweep @ACTFibernet Did they pay you for this tweet? Just asking. ACT have never been this attentive.
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra PradeshHi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet I can sue you for every penny I lost for not being able to work because of your ****** service that goes down more often(for days at times). Are you even listening? Your management sucks at addressing questions. Your call center is a joke. Shame on you. (2/2)
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
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Ashwin B S (@bsashwin) reported from Nellore, Andhra PradeshRestart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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PREMJEET SINGH (@premjeetsingh4u) reported@ACT_Issues @ACTFibernet we're having constant issues for last week or so with #connectivity after your officer #installed 2 #routers instead of one. We're calling Mr Mohan +91 97314 15586 but he's not responding. Please help urgently
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Deep Verma (@deepvermadeep) reported@ACTFibernet What’s the point of asking customers to send escalation emails if ur executives can’t access or read them? Paid for a 6-month renewal, still facing billing disputes, disconnection threats, & repeated requests to explain the same issue. Very poor customer experience.
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Yajul Srivastava (@yajulsrivastav) reported@ACTFibernet interner not working since last night.. Raised a ticket already.. No resolution still! I have a Work from home setup.. If this is the level of your services.. I'll not renew this coming month..!! Ticket no. - SR11080523919044
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet By what time is the technician expected to come and fix this issue?
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avijeet kumar (@avidno1) reported@ACTFibernet This is day 2 and no resolution yet. You guys even working to fix this?
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Sky (@i_am_not_aakash) reported@ACTFibernet @ACTFibernetHYD I needed my connection to get shifted, no response for days and days. Now I want my connection and subscription removed. No response. What a stupid interface you have. No customer care number on the app to help also.
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whykksing (@singhyugesh) reported@ACTFibernet Tkt no SR101804689600934 pending resolution since y'day. Technician uncontactable. No customer support no. Poor show.
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KISHORE_YADAV (@KISHOREYADAVB) reported@ACTFibernet Hi @ACTFibernet THE ISSUE STILL PERSISTS, this is really getting bad and unprofessional, I have again raised a complaint SR10280553536344, I would really appreciate in fixing this issue
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Vi (@vicky2ooo) reported@ACTFibernet Facing issues with internet. Raised SR10880483748084 please fix ASAP.
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Mrinal Pandey (@Miru6695) reported@ACTFibernet Hi @ACTFibernet it is working now but pls explain to me how will I be able to work if I have night shifts on 1st sometime. How do postpaid bills get generated without interrupting service? I understand not being able to login but why service will not be available, I want to know