ACT outages and service status in Nellore, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Nellore, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nellore, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Nellore, Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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Ashwin B S (@bsashwin) reported from Nellore, Andhra PradeshRestart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet I can sue you for every penny I lost for not being able to work because of your ****** service that goes down more often(for days at times). Are you even listening? Your management sucks at addressing questions. Your call center is a joke. Shame on you. (2/2)
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra PradeshWHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
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Sai Mahesh (@SaiMahesh9642) reported from Nellore, Andhra Pradesh@ACTFibernet worst customer service not responding to the complaint about internet issue
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet @messi_fan_boi This is not the message we want to hear everytime your service goes down. Improve your ****** infrastructure.
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra PradeshHi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
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Arun Gunupudi (@ArunGunupudi) reported from Nellore, Andhra Pradesh@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@SidTweep @ACTFibernet Did they pay you for this tweet? Just asking. ACT have never been this attentive.
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet Looks like @ACTFibernet only gave a temporary fix and it stopped working today again. Purely negligent technical team. Pathetic service. No wonder it is named worst service provider unofficially. Shame on you act. #ACTfibernetsucks #wehateACTfibernet
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vipin Detani (@DetaniVipin) reportedIf you are in BLR never buy your wifi connection from @ACTFibernet. Worst service out there with virtually zero customer support. 12 days since a plan change request and no one has showed up. Now got a msg from them saying if I dont pay for the old plan they will cut the wifi.
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Jai Prakash (@Jaiprakash172) reported@ACTFibernet This is a repeated fault and not a one-time issue. Please arrange an immediate technician visit and provide a permanent fix. Also, consider downtime compensation for the service disruption. If not resolved today, I will escalate this further.
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Anurag (@anurag_abk) reported@ACTFibernet And after 30Hrs wifi services are restored thanks. Funny part is I got call from ACT technician saying this is regarding issue you posted on X. Seems they did not care about the ticket I raised until they saw this on X. Thanks.
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Kevin lians (@Conroy5751433) reportedTicket SR10379923464044 @ACTFibernet kindly resolve issue. Internet not working for 2 days
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Jagyanseni (@SweeTie92083310) reportedNo internet since today in my area. Ticket SR10279909602684 still unresolved. This is affecting my work. Request urgent escalation and immediate resolution. @ACTFibernet
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Neeraj Verma (@NeerajV70007257) reported@ACTFibernet @ACTFibernet Connection is now working, but billing issue is still not resolved and no one has contacted me. Why am I being charged incorrect amount? Please correct the bill and arrange a callback urgently. Ticket ID: SR11079916754264 Mob: 9910922475
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Mohit Senapati (@MohitSenapati) reported@ACTFibernet internet down from quite some time now, despite raising ticket. Kindly resolve at the earliest.
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Mohit Dwarkani (@dwarkanimohit) reported@ACTFibernet @ACT_Issues I have raised a shifting request on 16th of April with the date of shifting as 17th April. However, I have not received any calls regarding the same. Tried reaching out to the customer support and it’s been said that it will be done at the earliest.
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MOHAMMED ASIF (@MOHAMMEDAS38745) reported@ACTFibernet , providing waste service and not even solving problems after many complaints... Regular disconnections , fed up with the service and customer support..
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Deeptanshu Lodh (@DeeptanshuLodh1) reportedI have escalated the matter to the customer service multiple times, they have requested callback from technician, not a word from technician till now. We pay thousands of rupees for this pathetic service which is diabolocal. Please look into it @ACTFibernet