ACT outages and service status in Nellore, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Nellore, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nellore, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at ACT
ACT is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Nellore, Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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Arun Gunupudi (@ArunGunupudi) reported from Nellore, Andhra Pradesh@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra PradeshHi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
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Ashwin B S (@bsashwin) reported from Nellore, Andhra PradeshRestart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet I can sue you for every penny I lost for not being able to work because of your ****** service that goes down more often(for days at times). Are you even listening? Your management sucks at addressing questions. Your call center is a joke. Shame on you. (2/2)
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet Looks like @ACTFibernet only gave a temporary fix and it stopped working today again. Purely negligent technical team. Pathetic service. No wonder it is named worst service provider unofficially. Shame on you act. #ACTfibernetsucks #wehateACTfibernet
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
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vinod kumar (@vinod_4b9) reported from Nellore, Andhra Pradesh@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet, everytime I think your service can't get worse, you prove me wrong. ETA for resolution is always towards the end of the day. Being a software engineer working from home, ACT's resolution time is bothering me. Frequent outage in my connectivity. You suck. -(1/2)
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@ACTFibernet @messi_fan_boi This is not the message we want to hear everytime your service goes down. Improve your ****** infrastructure.
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
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Sai Mahesh (@SaiMahesh9642) reported from Nellore, Andhra Pradesh@ACTFibernet worst customer service not responding to the complaint about internet issue
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sukumar (@sukku002) reported from Nellore, Andhra Pradesh@SidTweep @ACTFibernet Did they pay you for this tweet? Just asking. ACT have never been this attentive.
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra Pradesh@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
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Suryakalyanam Vikas (@suryakalyanam) reported from Nellore, Andhra PradeshWHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Navin kumar (@Navin_HR) reported@ACTFibernet i have paid full amount. But received an email due amount rs.442.77 .. i spoke to finance team then only I paid. Why showing due amount pls nullify the amount.. account number: 101669416765 Please refer the phone call I had with finance team Customer care
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saketh🏹 (@Sakethhhh) reported@gayatri008_16 @ACTFibernet will they decrease the bill if there’s no internet because of any issue on their end
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Bharath Kumar (@Bharath__badass) reported@ACTFibernet @ACTFibernetHYD What pathetic service are you guys providing ??? Not even getting 50mbps speed for a 200 mbps plan. No customer care contact number. Multiple tickets raised but closed without checking with customer. Should I cancel my subscription ?
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet I hv 2 submit my project tom. The outage ws not planned. All of a sudden I got an outage message today and it will gt resolvd by tom 7:30 PM evening. The outage 4 more thn 24 hours is nt at all acceptable. Who is responsible 4 my project delay becoz of ur unreliable service?
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manuvachanam (@manuvachanam) reported@ACTFibernet Despite your assurances your teams have not cared to attend the issue since the last 3 days !!
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Panchali Das (@PanchaliDas4) reported@ACTFibernet 48 hours and still no resolution
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Kareem Cherry (@kareem_cherry) reported@ACTFibernet eluru It has been 3days since I opened Ticket SR10679633945714 with,and I am still met with silence.I need this escalated to a supervisor today.This is not how you treat loyal customers. #Worstservicebyact will not recommend to others. Plz solve the issue in an hour.
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Harikrishnan (@pandavathoodhan) reported@ACTFibernet ticket SR10379672519404 was closed without resolving the issue.
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Ritu (@Rituut1) reported@ACTFibernet Your service has been extremely disappointing. My WiFi has not been working since yesterday almost 24 hours now and no technician has been assigned. There is no way to reach support or even get an update. This is not the first time Account No: 118743660976
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WalterWhy (@Borington214993) reported@ACTFibernet Bought and installed ACT wifi like 40mins ago and now it lost internet connection. They already installed at the end of the day making the billing plan to start in the evening and now with this issue, I'm gonna be losing the entire day in the plan. SR10179746960724