ACT Outage Report in Nellore, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Nellore, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nellore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Nellore, State of Andhra Pradesh
Latest outage, problems and issue reports in Nellore and nearby locations:
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
WHEN THEY WONT CONNECT VIA PHONE CALL WHY SUCH USELESS MESSAGES.@APPOLICE100 @ACTFibernet Request SR10447844436532 is expected to be resolved by 11/1/2020 12:30:00 Our new Helpline numbers 919121212121/ 917288999999 You Can track the status of your Service request using the ACT
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Arun Gunupudi
(@ArunGunupudi) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what an excellent service from you people in Nellore ,,,,,just had the connection three weeks back and haven't worked on single day properly and the customer care guys are super fast taking more than ten days to even come and check the issues. Worst service 🙏🏻🙏🏻🙏🏻
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet what a pathetic service u folks ,,,,,,shame on you people customers are getting ****** up here u better close the company worst company have ever seen
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@harishineffable @ACTFibernet @CMOTamilNadu This guy called me and told we are ready to give connection,in 1st call conversation and in very next call iam in leave i can't come today,we see tommorrow.what kind of cheating company is actfiber,i paid in june 2020. no shy no shame no service at all.
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
Hi @ACTFibernet ,,thank you so much for not taking your time to even bothered to call me to check on the issue even after almost 48 hrs ,,it clearly shows how worst your customer service will be and hence proved again. Appreciate all the worst customer service
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Sai Mahesh
(@SaiMahesh9642) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet worst customer service not responding to the complaint about internet issue
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Ashwin B S
(@bsashwin) reported
from
Nellore, State of Andhra Pradesh
Restart, can't ACT have config at root level ...I am hearing for the first time issues to restart every 30mins #balamalladi @ACTFibernet
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vinod kumar
(@vinod_4b9) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Hello @ACTFibernet ,,,worst pathetic hell lot of service shame on you people to loot my money for six months in advance abd not even providing the internet services ,,,,you people are the worst company that I have seen till date .. #shameon @ACTFibernet
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@ACTFibernet Worst management ate my money in the name of reconnection in june refund mail sent,but no refund given,dont know whether they have some shy and ethics.5times i spoke to management at office as well as via call,they will assure 4day will credit back,but no use @TRAI
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Suryakalyanam Vikas
(@suryakalyanam) reported
from
Nellore, State of Andhra Pradesh
@TRAI @ACTFibernet @APPOLICE100 ACT took payment of 650/- for reconnection purpose on 4 june2020,till now no service no refund,nearly 100times i tried,some useless contact number sent in message which doesnt ring or connect.i fedup,is there anybody can serve justicr for me or not
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Habeeb
(@MDHabeeb24) reported
Dear @ACTFibernet I am not getting internet since yesterday, today is starting of the month and Week. How can we Rely on your services My account number is 101586571934 Please solve my issue ASAP Do you want me to Switch to jio
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Sunil Dewangan
(@SunilDewangan) reported
@ACTFibernet i have registered complaint on Saturday 30 October but that is not yet resolve. Every week we are facing same issue. I will not suggest anyone to take Act fibernet connection.
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Soumya Mukherjee
(@SoumyaM68198295) reported
@ACTFibernet Your field technician gave me a weird explanation that 150 mbps speed can become 20 mbps sometimes because I am using a wifi connection.Note that I am using netgear mesh nighthawk with satellites.. Deploy senior technicians & ensure a permanent solution to this..
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369
(@amohi666) reported
@ACTFibernet Already did many time doing it again, I might loose my job because of your pathetic customer support.
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Rakesh Krishna Madar
(@RKMadari) reported
@ACTFibernet @ACTFibernetHYD Very very disappointed with Act customer service.
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Rakesh Krishna Madar
(@RKMadari) reported
@ACTFibernet @ACTFibernetHYD Now at the end of sunday night I receive a message that it will take up to 7 days. When I asked the ACT folks they asked me to raise a ticket. Such a pathetic service. When I tried the app says the ticket is already been raised.
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Varsha Garg
(@VarshaGarg44) reported
@ACTFibernet horrible customer service. No value to customer’s concern
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Ravi Chander
(@ravichander83) reported
@ACTFibernet Do you deactivate customer account without consent?
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Lokesh
(@Myself_Lokesh) reported
@ACTFibernet It’s been 14 hours. Neither I got a call back or the issue is resolved. This is pathetic.
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Nandhini
(@Nandhin37980435) reported
@ACTFibernet Secondly,you guys agreed to wave of shifting charges & asked me to pay 3 months bill,I agreed & paid shifting charges now I'm billed monthly I seriously have no words to express my my anger! I was about to take service from Hathway but because u guys convinced me I took it