ACT outages and service status in Machilīpatnam, Andhra Pradesh

Problems in the last 24 hours in Machilīpatnam, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Machilīpatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pelane Baat (@pelanebaat) reported 5 minutes ago

  @ACTFibernet Hi this is sorted. But it's really silly that I had to call your guy so many times and he didn't even have the basic courtesy to reply back with any resolution or even take care.

• 
  Rishab P Doshi (@RishabPDoshi1) reported 9 minutes ago

  @ACTFibernet Fraud customer care..Only telling lies and person kept me on hold for 20 mins saying I will transfer your call to Manager

• 
  pradeepkenny (@pradeepkenny) reported 9 minutes ago

  @ACTFibernet "I am following up on my formal complaint regarding the 'CHN AMZ STREAMING MESH POD' plan (ID: 103686970808). Despite fixing the speed, you have still not addressed the hardware mismatch. Providing Archer C5 routers instead of the advertised Mesh Pods is a misleading advertising

• 
  Rishab P Doshi (@RishabPDoshi1) reported 17 minutes ago

  I want to Say is there is some worst customer care company in India then that is @ACTFibernet ..They have been troubling like anything..Internet was not working for 2 days today when I called customer care and person who received call kept on saying same now issue is resolved..

• 
  Kiran Balaji G. (@kiranbalaji810) reported 18 minutes ago

  @ACTFibernet Super disappointing experience. The Sales team assured a different connection at the time of payment while the Installations team have installed a totally different connection. The Sales is not responding any further and I am not able to connect with Customer support

• 
  sujith kumar reddy g (@sujithkumar_g) reported 18 minutes ago

  @ACTFibernet I’m facing Internet issue from 2 days, I re-opened the ticket SR10380387303044, when I am trying to reach your technician he is disconnecting the call, no response at all, from last 2 days internet is not working from morning 5 AM.. worst service #act #badservice

• 
  360 Degree India (@ThrowawayAug25) reported 20 minutes ago

  Dear @ACTFibernet 24 hours to fix an internet outage in Bangalore, the so-called Silicon City, is embarrassing. Shouldn’t the SLA be 6 hours or 12 hours at the max. Honestly you should learn from BESCOM on resolution timelines.

• 
  DesiMorgan (@sameer_joshi) reported 22 minutes ago

  Internet not working since yesterday evening. @ACTFibernet

• 
  Amit (@Amitsrivastav79) reported 25 minutes ago

  @ACTFibernet, is a 35+ hour downtime the new standard for a premium 300 Mbps connection? My internet has ben down for over 30 hours now (Ticket SR12280373039054, Act:122770994917) Despite paying 6 months in advance, I keep getting generic template replies with an absurd 5 PM ETA

• 
  vikram choudhary (@jat_vikram47) reported 25 minutes ago

  Dear [ACT fibernet) , Bro, please turn the internet back on 😭 You take full payment but give half service. Work is stuck because of this outage. How long are we supposed to wait? #ACTFibernet #InternetDown