ACT outages and service status in Machilīpatnam, Andhra Pradesh

Problems in the last 24 hours in Machilīpatnam, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Machilīpatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🚩सरजीत राठी (रूद्र)🚩 (@sarjeetoo7) reported 4 minutes ago

  @ACTFibernet App is showing nothing ,yesterday resolution time update 16 hr still no one visit to check issue also no appropriate update in ticket If 1 forget to pay on time you make several followup through app, WhatsApp,sms etc, but on complete no response even after ETR.

• 
  Abhishek Kumar Singh (@travelgeekabhi) reported 5 minutes ago

  @ACTFibernet @ACTFibernet This is really unfair. Your call center executives keep repeating the same lines and extending timelines again and again — It’s a major issue and will take some time.” It has already been 2 days without internet and still no proper resolution or clear timeframe.

• 
  praharsh (@PraharshY) reported 7 minutes ago

  Very disappointing experience with ACT. Installation itself was a hassle with multiple follow-ups, and the WiFi keeps going down frequently too.@ACTFibernet

• 
  Jayanth K (@JayanthKarri111) reported 9 minutes ago

  Absolute service breach by @ACTFibernet. Internet down for 3+ days, disrupting my work. No technician visited or called despite multiple follow-ups. Need urgent resolution and bill credit! Account: 106782536494 SR: 1068039642664 @ConsumerCourtin @TRAI #InternetDown

• 
  Amit (@leosamit) reported 13 minutes ago

  Hey @ACTFibernet your service is pathetic. Your technicians are damn arrogant. The tickets we raise don't get resolved even after 12 hours. Seriously thinking of changing

• 
  sujith kumar reddy g (@sujithkumar_g) reported 17 minutes ago

  @ACTFibernet @ACTFibernet go and check how many complaints I have registered for your service in last 45 days from the day 2 since I took the connection, such a pain with this service, connection drops, video buffering etc. Please close my connection and issue the refund for remaining months

• 
  Kavish Jadon (@kavishjadon) reported 29 minutes ago

  @ACTFibernet genuinely impressive how you sell "reliable internet" and then just… don't provide internet. my internet has been cut off AGAIN. raised a ticket AGAIN. the "expected resolution time" keeps changing AGAIN. last time i had to beg 15 days straight to get reconnected.

• 
  avijeet kumar (@avidno1) reported 29 minutes ago

  @ACTFibernet This is day 2 and no resolution yet. You guys even working to fix this?

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 30 minutes ago

  Guess what. It has been more than 30 hours and still the ETR getting updates automatically with neither the update or not the notification of what happened with internet 🛜. Such a worst take by @ACTFibernet on customers. I had enough and ready to switch for better 👎 @ACT_Issues

• 
  Anil Kumar Komari (@KomariAnilKumar) reported 35 minutes ago

  Worst customer support by @ACTFibernet @ACTFibernetHYD. Don't do any plan change with routers they won't deliver it. It's been 13 days but not delivered.When ever I call customer care (escalation team also) they say within 24 hours it will delivered but that 24 hours never come