ACT outages and service status in Machilīpatnam, Andhra Pradesh

Problems in the last 24 hours in Machilīpatnam, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Machilīpatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M D S R (@Mudassi71375896) reported 5 minutes ago

  @ACTFibernet Still the problem is not solved, you guys seriously taking care of your customer. It's been almost 48 hours but still there is no solution. With due all @ACTFibernet customers should move to another telecom service

• 
  Avinash jha (@Er_Avinashjha) reported 8 minutes ago

  Hi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.

• 
  Ajay Verma (@vajay09101988) reported 10 minutes ago

  @ACTFibernet You are very smart auto resolved my issue and closed the ticket and charged me the bill of 2200 + for plan change charges but your executive who guided me to change the plan told me this will be includ in next month's bill again mis-selling.@AshwiniVaishnaw @jagograhakjago

• 
  Ajay Verma (@vajay09101988) reported 10 minutes ago

  @ACTFibernet I don't want your sorry, I need a solution on fake and mis-selling. Or else I will file a case in consumer court and take you to the highest authority.

• 
  jyotirmaya sharma (@jyotirmaya56051) reported 11 minutes ago

  @ACTFibernet is slipping badly. It has been more than 24 hours and there is no sign of their services being restored. Is it time to move on to another service provider? I think most certainly.

• 
  HAMZA EQUBAL (@EqubalHamza) reported 13 minutes ago

  Very disappointed with @ACTFibernet service. Raised shifting req on 30 Apr, prom ETA was 2 May, but still no resltn or proper timeline. Poor cust supp and no accountability despite being a cust since 2022. Wouldn't recommend ACT to others if cust concerns are ignored like this

• 
  veerana gowda (@veeransg5) reported 13 minutes ago

  @ACTFibernet Please note that this ridiculous problem of not being able to find a power source for the junction box is completely unacceptable. It is blocking my work, and I do not wish to continue as a customer of this internet service provider if the issue is not resolved by Monday.

• 
  M D S R (@Mudassi71375896) reported 18 minutes ago

  @ACTFibernet Dear @ACTFibernet I'm going to disconnect your service from now, if I'm not getting a solution within 1 hour, Because of irresponsible behaviour and services.

• 
  Kerensa Sheen (@kerri_cp18) reported 18 minutes ago

  @ACTFibernet @ACT_Issues - I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to at all😠

• 
  Sarath PS (@sarath_ps_16) reported 20 minutes ago

  @ACTFibernet I am writing to inform you that my internet has been down for over a day, and the issue remains unresolved. Although the ticket estimated a resolution by 7:30 PM on May 6th, I still have no connection. Ticket - SR10380141565434 Looking for your support