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ACT

ACT outages and service status in Machilīpatnam, Andhra Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Machilīpatnam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Machilīpatnam, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Machilīpatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SMhethre
    Shrinivas Mhethre (@SMhethre) reported

    @ACTFibernet I have raised a ticket on 4th july till now nobody approached me. This is how it is and I frequently called customer care and every time they say have escalated. I believe you are not interested to improve customer experience in Hyderabad.

  • akhmxt
    kalim (@akhmxt) reported

    Hi @ACTFibernet - a friend of mine is facing issues with your service. You’ve suspended their account despite being a prepaid plain on the grounds that they’ve not paid any dues. Please dm me to escalate this further. TIA.

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    @ACTFibernet is useless.... Get a better service provider... @DoT_India @JM_Scindia do something?

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet We r nt getting any hlp 4m ur technicns. Evn thy r nt bothring for cust pain. Hw we will continue office without intrnt access? It is hppning evry couple of days but no permnt solns provided yet. Intead of drgging d issue. Ur technicns r also g8 they r alwys giving new reasns.

  • nithitsuki
    nithitsuki.com (@nithitsuki) reported

    @adityaharindar @ACTFibernet That's interesting, a different IP. Which state are you using ACT from? I think I'm in the fiber optic network of theirs

  • runthusiast
    Sachin Gogia (@runthusiast) reported

    @ACTFibernet - Does it take 2 months to change a plan and deliver routers? You are just making false promises. The service ticket you logged is made up - I can’t find that ticket on my account. I want you to return the money I paid for the 6-month plan. #ACTFibernet #Hyderabad

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet How can ACT disconnect the internet of a customer with an active, fully paid plan and give that connection to someone else? Who authorized this? This is completely unacceptable and a misuse of customer service.

  • GaneshNataraja5
    Ganesh Natarajan (@GaneshNataraja5) reported

    @ACTFibernet how long you want to wait ?? More than 2 days just to fix the issue in the box?? Crazy!!!

  • VJ_Naidu040
    VJ (@VJ_Naidu040) reported

    @ACTFibernet @FiberAct @AcTbalamalladi ACT-ai_101780672110 customer ref Ticket no SR10181242464047 should be resolved before the cricket match and FIFA World Cup finals otherwise we will disconnect the service for good.

  • Chaitali2608
    Justaname (@Chaitali2608) reported

    There has been no internet since more than 12 hrs. Service request SR10281258299804 . Please fix ASAP @ACTFibernet