ACT outages and service status in Kumbakonam, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kumbakonam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kumbakonam, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumbakonam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Kumbakonam, Tamil Nadu
Latest outage, problems and issue reports in Kumbakonam and nearby locations:
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uncommon commoner #JaiShriRam 🇮🇳 (@Ularuvaayan) reported from Kumbakonam, Tamil NaduOne biggest revelation from the lockdown #WFH is, all the mobile networks suck across all the places! Just terribly sucks!! @ACTFibernet is definitely a notch above , only issue is their frequent fiber cuts !!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Nagshenkre (@ANagshenkre) reported@ACTFibernet Internet is not working from morning 10 AM , please fix it today on urgent basis . And why your customer service is so poor which fails answer user calls Account ID : 102640194877 Contact : 9035135865
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thala&csk (@methalafan) reported@ACTFibernet If it is getting delayed u should have called and inform me...i am your customer...respect and responsibility is zero. I need a field agent to call and give me the eta
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Adithi (@adeatii) reported@ACTFibernet It’s been more than 24 hours since the WiFi has been down, there’s gotta be something you can do to fix this @ACTFibernet
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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Akshay (@Akshay20031025) reported@ACTFibernet The wifi is not working from 29th April and still the issue is not resolved. Everyday they are pushing the resolution date to the next day. What sort of service is this
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supreeth_kaashyapa (@SKaashyapa) reported@ACTFibernet worst service from yesterday nite till now no network.. time to change network. Everyone pls don goto @ACTFibernet for net connection
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MayaRao (@MayaRao) reported@ACTFibernet Ehom do I contact to cancel service?
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veerana gowda (@veeransg5) reported@ACTFibernet i intend to move out from your services, just giving a lot of excuses, not my job to find the solution for your infrastructure issues.
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet After 48+ hours of no internet, zero response from support, and false “back online” messages — I’ve had enough. Requesting immediate disconnection of my service. This level of service is unacceptable.
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MalayaleeAno🇮🇳 (@vishnumithran) reported@ACTFibernet is the worst service now in Chennai. Speed is never consistent. Location change takes ages to complete no proper customer support. No updates on tickets.