ACT outages and service status in Kumbakonam, Tamil Nadu

Problems in the last 24 hours in Kumbakonam, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumbakonam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumbakonam, Tamil Nadu

Latest outage, problems and issue reports in Kumbakonam and nearby locations:

• 
  uncommon commoner #JaiShriRam 🇮🇳 (@Ularuvaayan) reported 57 minutes ago from Kumbakonam, Tamil Nadu

  One biggest revelation from the lockdown #WFH is, all the mobile networks suck across all the places! Just terribly sucks!! @ACTFibernet is definitely a notch above , only issue is their frequent fiber cuts !!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  N. Ramakrishnan (@nramki_Madras) reported 3 minutes ago

  .ACT, your customer service IVR is lousy. I have tried lodging a complaint about wifi at home and the recorded voice says it is working. Internet down for nearly four hours. No response yet. @ACTFibernet

• 
  Amalendu Pandit (@AmalenduPandit) reported 3 minutes ago

  @ACTFibernet I also requested a callback from the engineer almost 1000 times, but no calls came. When do I expect a resolution?

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 5 minutes ago

  @ACTFibernet Dear ACT, Do we seriously have technicians for resolving the issues or is it like internet working based on luck of the user ??? As it is like if internet works then it works if it's not working let it be till it works 😔

• 
  SS (@Sunshine_Soniya) reported 9 minutes ago

  @ACTFibernet ETA shows by 9 pm today however I am told they will see the issue and if not resolved today, they will come in the morning. What were you doing after I raised the ticket for 6 hours?

• 
  Hemanth (@Hem2k) reported 10 minutes ago

  Facing internet connection issue with @ACTFibernet everyday since past 4 months. Not giving refund for my 7 month subscription so atleast I can shift to @Airtel_Presence Biggest fraud in india @ACTFibernet

• 
  Ramarko Sengupta (@ramarkosg) reported 10 minutes ago

  @ACTFibernet The whole day has gone by and the assigned service engineer won't even pick up his phone or respond to messages. What is one supposed to do? If you can't provide basic services then might as well shift to another provider, right

• 
  mamidimanikant (@mamidi09) reported 10 minutes ago

  Disappointed with @ACTFibernet service today. Technician was unqualified and spoke very rudely. Requesting an experienced technician to resolve Ticket

• 
  Yuvaraja (@Yuvanames) reported 12 minutes ago

  @ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.

• 
  Uday 😛 (@Saibrahmam5) reported 14 minutes ago

  Dear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.

• 
  shambhu (@shambushandilya) reported 19 minutes ago

  @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.