ACT outages and service status in Kumbakonam, Tamil Nadu

Problems in the last 24 hours in Kumbakonam, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumbakonam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumbakonam, Tamil Nadu

Latest outage, problems and issue reports in Kumbakonam and nearby locations:

• 
  uncommon commoner #JaiShriRam 🇮🇳 (@Ularuvaayan) reported 27 minutes ago from Kumbakonam, Tamil Nadu

  One biggest revelation from the lockdown #WFH is, all the mobile networks suck across all the places! Just terribly sucks!! @ACTFibernet is definitely a notch above , only issue is their frequent fiber cuts !!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niranjan (@niranjan_2696) reported 7 minutes ago

  I have been stranded without updates after payment was made. In the website I am prompted that I need my account activated to get support, what is this behaviour. @ACTFibernet

• 
  ismail baumran (@ismailbinomer) reported 7 minutes ago

  @ACTFibernet @ACTFibernet Issue is not yet resolved all you guys do is lie that’s it ???? You don’t have man power and your make customers suffer such a shame on you guys. Worst support you guys provide

• 
  mamidimanikant (@mamidi09) reported 8 minutes ago

  Disappointed with @ACTFibernet service today. Technician was unqualified and spoke very rudely. Requesting an experienced technician to resolve Ticket

• 
  Kumar Srinivasan (@kumaranna) reported 10 minutes ago

  @ACTFibernet Pathetic customer service. No one has bothered to contact me yet. You guys are taking the customers for a ride

• 
  Rammurti Bhardwaj (@itsme_rammurti) reported 11 minutes ago

  @ACTFibernet Thank you for your support #ACT Your technician has collected the router from my place.. He was very supportive and professional👏 I would like to give him ⭐⭐⭐⭐⭐ for his support..

• 
  Uday 😛 (@Saibrahmam5) reported 11 minutes ago

  @ACTFibernet anyone considering this. save yourself the frustration. Choose @Airtelxstream4 or @jio_fiber instead. Their service and customer support are far more reliable than this pathetic experience.

• 
  KALPANA (@kmkalpana2000) reported 12 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  sumanth (@sumanthcalling) reported 18 minutes ago

  Dera @ACTFibernet it's been 5 hours since we lost internet. Other the chatbot in your app to raise ticket, no one connected us till now. Such a pathetic service.

• 
  sri vatsav (@SrivatsavGorthi) reported 20 minutes ago

  @ACTFibernet Network was not the issue! I did explain you clearly about the installation of cable. Are you even reading the support tickets

• 
  Arijit Majumdar (@Aar_i) reported 22 minutes ago

  @ACTFibernet The call centre based out of Blore, has no idea who the actual support staff is on ground. Total mismanagement of post sales service!