ACT outages and service status in Kumbakonam, Tamil Nadu

Problems in the last 24 hours in Kumbakonam, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumbakonam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumbakonam, Tamil Nadu

Latest outage, problems and issue reports in Kumbakonam and nearby locations:

• 
  uncommon commoner #JaiShriRam 🇮🇳 (@Ularuvaayan) reported 18 minutes ago from Kumbakonam, Tamil Nadu

  One biggest revelation from the lockdown #WFH is, all the mobile networks suck across all the places! Just terribly sucks!! @ACTFibernet is definitely a notch above , only issue is their frequent fiber cuts !!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Máhesh (@TweetToMahesh) reported 3 minutes ago

  I was looking for New connection.. where your customer representative is behaving as if we are nothing for them .. kindly give them training first how to talk with customer #ShameOnYou @ACTFibernet

• 
  Ajay Kumar S (@SoleilFils) reported 5 minutes ago

  Still no one has been assigned @JioCare @reliancejio . Booked and paid for my @ACTFibernet new connection unfortunately. The hassle of booking a not available slot vs tollfree not allowing to proceed to talk to a support executive is not worth my time!

• 
  $hyju (@linktoshyju) reported 7 minutes ago

  Internet down since morning @ACTFibernet SR1038143543894

• 
  Avinash Meka (@MekaAvinash) reported 9 minutes ago

  @ACTFibernet @ACTFibernetHYD Dear ACT Fibernet, my complaint is still open after two days. Your escalation team promised a resolution within 24 hours, but nothing has been fixed. This is a clear indicator of poor service quality. Please resolve this urgently.

• 
  Himanshu Basoya (@HIMANSHUBASOYA) reported 9 minutes ago

  Hey @ACTFibernet , i had paid for a 6 month plan but looking at your recent support performance i have made my mind to shift to another provider. How do I close my account and get the remaining money back ?

• 
  specialist (@st_specialist) reported 15 minutes ago

  @ACTFibernet the internet is not working since last 2 days and your customer care is not responding. Even the local technician are not picking the call. SR11081518384474 is the complaint number. Its getting quite frustrating with no update and response.

• 
  sri vatsav (@SrivatsavGorthi) reported 16 minutes ago

  @ACTFibernet What is the latest resolution here?

• 
  Prashanta Bala (@prasantaa07) reported 16 minutes ago

  @ACTFibernet No internet connection for the past 2 days, and the issue is still unresolved. The TAT keeps getting pushed further, while the assigned engineer is not responding at all. This is extremely frustrating. 😡😡😡😡😡Ticket ID: SR11081515472384

• 
  Ramjee Madina (@ramjee_rm) reported 19 minutes ago

  @ACTFibernet Irs been morethan a week now. Still there is no resolution. It seems you only give the resolution for public grievances. Let me open another grievance.

• 
  iYappan kRishnan (@jeeves_k) reported 20 minutes ago

  Dear friends, I would say be cautiouswhilre choosing act fiber .. worst ever support you will receive and very bad attitude from the customer care engineer. they disconnect the call while you speak if they don't have answer. @ACTFibernet thank you for teaching me lesson