ACT outages and service status in Kumbakonam, Tamil Nadu

Problems in the last 24 hours in Kumbakonam, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumbakonam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumbakonam, Tamil Nadu

Latest outage, problems and issue reports in Kumbakonam and nearby locations:

• 
  uncommon commoner #JaiShriRam 🇮🇳 (@Ularuvaayan) reported 31 minutes ago from Kumbakonam, Tamil Nadu

  One biggest revelation from the lockdown #WFH is, all the mobile networks suck across all the places! Just terribly sucks!! @ACTFibernet is definitely a notch above , only issue is their frequent fiber cuts !!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  yogesh sherman (@yogeshsherman) reported 13 minutes ago

  @ACTFibernet what is the average resolution time for no internet issue because it's 12:00 Oclock already. Pathetic service in capital of delhi forget about other cities. Avoid ACTfibernet at all cost no matter what they claim

• 
  Krishnakanth Sabnekar (@ksabnekar) reported 13 minutes ago

  @ACTFibernet It's been almost 2hrs internet is not working in our area Opp Bapu Ghat Langerhouz.Request you to kindly look into it at the earliest.I've raised a ticket but still the internet service has not been restored yet. No one has called us from ACT authorities yet.

• 
  chinnikrishnan (@vchinnikrishnan) reported 16 minutes ago

  @ACTFibernet Latest SR10381740313674 is this.. Please let me know how much service waiver are you giving me

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 17 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 17 minutes ago

  @ACTFibernet After waiting for 13 min, helpdesk drops the call. Sharing the updates here in order to make people aware of your service or the lack of it

• 
  Mouli Dammalapati (@dmvnsaid) reported 17 minutes ago

  @ACTFibernet Agent while taking the lead, they said installation will be done once payment was done. I have made payment, later no call or not even lifting the call. I hope I need to cancel the lead as I need it immediately.

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 20 minutes ago

  @ACTFibernet Hi ACT we were told by your technician that the junction box was removed by the previous customer, why could you guys not inform the customers about the same - is that not part of your SOP?

• 
  Rashi Sureka (@badassureka) reported 20 minutes ago

  @ACTFibernet I have cancelled my connection and the router has to be picked up it's been 17 days but no one has reached out and the complaint is open- sr10181610934041. Your chat bot doesn't allow to connect to an agent. Pathetic service

• 
  Muthu Anand (@kingindnorth12) reported 20 minutes ago

  @ACTFibernet The worst part is when contacted the @ACTFibernet customer care number they didn't even tell me what the actual issue is and why my internet is not working since Tuesday

• 
  chinnikrishnan (@vchinnikrishnan) reported 23 minutes ago

  @ACTFibernet Internet access was down for more than 7 days severely disrupting our work Please let me know the process for claiming 7 days discount on my monthly charges