ACT outages and service status in Kumbakonam, Tamil Nadu

Problems in the last 24 hours in Kumbakonam, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumbakonam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumbakonam, Tamil Nadu

Latest outage, problems and issue reports in Kumbakonam and nearby locations:

• 
  uncommon commoner #JaiShriRam 🇮🇳 (@Ularuvaayan) reported 24 minutes ago from Kumbakonam, Tamil Nadu

  One biggest revelation from the lockdown #WFH is, all the mobile networks suck across all the places! Just terribly sucks!! @ACTFibernet is definitely a notch above , only issue is their frequent fiber cuts !!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarat Raj (@SaratDasari) reported 5 minutes ago

  @ACTFibernet worst service standards. Complained fr a small internet connectivity issue and even after 16 hours no one came. Is the entire city has only one technician? And ivr call centre is the worst and disastrous system. No way you people were customer service oriented

• 
  Kashif Zain (@KashifZain) reported 8 minutes ago

  @ACTFibernet Absolutely rubbish service, it’s been 5 days and still no proper response. Everyday same lies that it will be fixed today, before 9 am, then 11 am or by 12 pm and then a message comes pushed back to another 24 hours. Ridiculous!

• 
  Avinash jha (@Er_Avinashjha) reported 8 minutes ago

  @ACTFibernet Received a response after all the follow-ups — a disconnection request ticket (SR10280105246023) has now been raised. Waiting for actual action and closure. Hoping this doesn’t get delayed like the support earlier.

• 
  Aakash kumar Puri (@aakashkumarpur1) reported 9 minutes ago

  @ACTFibernet No update yet? How many 48 hours are you freaking folks up to? Worst company ever!

• 
  akshath.k.r (@akshathkr) reported 9 minutes ago

  @ACTFibernet Again internet issue, this is happening every month atleast once and and this is the 2nd time in this week. I am tired raising the complaints everytime. I need the refund of what I have paid I prefer moving to other service provider. Worst services from ACT.

• 
  Kerensa Sheen (@kerri_cp18) reported 10 minutes ago

  @ACTFibernet @ACT_Issues I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to

• 
  Akshay (@Akshay20031025) reported 15 minutes ago

  @ACTFibernet Hi, It's not yet resolved. Wifi is not working. The ticket id is - SR10280009060194 Kindly check again and confirm

• 
  Saliq Gowhar (@saliq7_) reported 17 minutes ago

  Now that you and your ****** support has wasted my 3 whole days due to which I wasnt able to do my work, and faced issues with moving out, Thanks for wasting my time @ACTFibernet but now I cannot take it anymore

• 
  Abdul Rehman Mohammed (@abdooo186) reported 18 minutes ago

  @ACTFibernet. Your sales team lied saying the router was "free" to get the installation. Now that Im asking for a formal letterhead to return the asset, your staff is shouting at me! Is this how you treat customers? Acknowledging return of asset is my right. Stop the harassment

• 
  Rohit (@rohitys17) reported 20 minutes ago

  @ACTFibernet It's been a week I have raised a SR for relocation and the issue is still not fixed , please confirm if it will be fixed today or not