ACT outages and service status in Kommēri, Kerala

Problems in the last 24 hours in Kommēri, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kommēri, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarat Raj (@SaratDasari) reported 6 minutes ago

  @ACTFibernet worst service standards. Complained fr a small internet connectivity issue and even after 16 hours no one came. Is the entire city has only one technician? And ivr call centre is the worst and disastrous system. No way you people were customer service oriented

• 
  M D S R (@Mudassi71375896) reported 7 minutes ago

  @ACTFibernet Internet issue resolved with changing new Modem, With changing new Modem All The System Network has lost The Connection, and Your Person Harish informed me that He will resolve this problem, and inform your IT department Team Resolve this , but Mr Harish not Responding.

• 
  Aakash kumar Puri (@aakashkumarpur1) reported 7 minutes ago

  @ACTFibernet No update till now! How pathetic can the service get? Resolution time was april 22nd and today is??? And you folks are still not making progress or efforts to resolve!

• 
  Ayush Khandelwal (@ayushkhndelwal) reported 7 minutes ago

  Hi @ACTFibernet @FiberAct we have raised complaint for non working of our internet connection on Sunday vide number SR11880100226894 and it is not yet resolved. Our workings is getting hampered, kindly resolve urgently. Else we will file complaint on @jagograhakjago

• 
  Shriyam Yagnik (@ShriyamYagnik) reported 10 minutes ago

  @ACTFibernet there is no response from customer care. Either they redirect to the app (which is useless and glitchy) or they play automated msg. One customer executive said it will take a week. How is that okay???

• 
  OG (@ravi_bhat10) reported 16 minutes ago

  @ACTFibernet I have raised ticket SR10280127812754. My internet connection is not working since 1hr. Please look into this and resolve ASAP.

• 
  Ajay Verma (@vajay09101988) reported 20 minutes ago

  @ACTFibernet I don't want your sorry, I need a solution on fake and mis-selling. Or else I will file a case in consumer court and take you to the highest authority.

• 
  Rishi Marwah (@r_marwah1993) reported 20 minutes ago

  @ACTFibernet Its almost a day and there us no resolution yet. This is the second time this has happened in the last 10 days. This is a very bad customer experience.

• 
  Vivek kumar (@Vivek_vikki9) reported 23 minutes ago

  @ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.

• 
  AK (@Kumar_tesla123) reported 25 minutes ago

  @ACTFibernet nodal officer of @ACTFibernet , how you avail your holiday , when your customers keep on in trouble , even im 6 month paid subcriber