ACT outages and service status in Kommēri, Kerala

Problems in the last 24 hours in Kommēri, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kommēri, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rahul Panda (@rahuulpanda) reported 5 minutes ago

  @ACTFibernet @rishdxtp Hi @ACTFibernet do we have any updates on this SR. While I do understand that issues could arise at times, but repetitive issues with your network or services raises questions on the trustworthiness and quality of service. Further, I advise escalated support to look as this case.

• 
  Muba•••• (@Mr_MA_Fighter) reported 5 minutes ago

  @Itz_Yazhan_ @ACTFibernet Idk I asked them for disconnection they didn't do. They don't even give resolution properly

• 
  Muthu Anand (@kingindnorth12) reported 6 minutes ago

  @ACTFibernet it's been 3 days since I raised a ticket for internet connection issue and still not resolved. Service engineer contact was not share i was only able to request a call back frm app I did it twice and never got any call from engineer (cont)

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 7 minutes ago

  @ACTFibernet Guys what is the way to have a conversation with a human agent at your end, Internet has been down for days now and all I get is your bloody bot telling me the ticket has been raised without allowing me to escalate.

• 
  JAISHANKAR RAGURAM (@JackeSparrowe) reported 15 minutes ago

  @ACTFibernet Hi @ACTFibernet team, Issue is yet to be resolved

• 
  Manish Aggarwal (@ManishAggarwa11) reported 17 minutes ago

  @ACTFibernet You want to say that you will not issue/activate connection without payment but with renew them without the consent of the connection holder and ask for payment. Don't you think it's totally injustice

• 
  SHUDHANSHU PANWAR (@Mrpanwar_) reported 18 minutes ago

  @ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason

• 
  Dinesh (@Dinesh72521026) reported 18 minutes ago

  @ACTFibernet I have never seen a such a worst costumer service team like this such a a worst behaviour they’re begging to make the payment once it’s done none of them picks up the call. They’re very rude to

• 
  Bala Raghavan (@shabadkichot) reported 19 minutes ago

  The @ACTFibernet @ACTFibernetHYD scam continues. Terrible service. They seem to use sub par tech. If you're reading this please don't get an act subscription. We raised a ticket it takes almost a week and then in a week it goes kaput! #badservice #actfibernet #internetscam

• 
  Pavan (@pavanamar554) reported 20 minutes ago

  @ACTFibernet Why every month internet issue same area and what is area head is doing about it. You have to change anything do it. I am your customer since 10 years and Deepthisree nagar area especially I am facing lot of internet issue from act internet, previous areas it s not like this