ACT outages and service status in Kommēri, Kerala

Problems in the last 24 hours in Kommēri, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kommēri, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shree sen (@shreesen69) reported 5 minutes ago

  @ACTFibernet This has happened again in such a short time. Whats the reason? I had to opt for another service provider’s service to continue my work.

• 
  Swathi Rao (@srfrndz4evr) reported 6 minutes ago

  @ACTFibernet Unhappy with the recent service. Have been your customer for past 6 -8 years never faced any issues. Bill due date is 1September n I get messages every hour, everyday. It’s an harassment.

• 
  🇮🇳Pulak Chaturvedi🇮🇳 (@PulakChatu54122) reported 6 minutes ago

  Hey @ACTFibernet, my internet in Rohini, Delhi has been completely dead for 40+ hours. Your support just emailed asking for another 48 hours-absolutely unacceptable!This is a clear violation of TRAI's 72-hour broadband fault limit. Wake up your Delhi team! #ACTFibernet#TRAI

• 
  Tyler Rake (@Baap_koMtSikha) reported 11 minutes ago

  @ACTFibernet This "earliest" takes 24 hours every single time. Whenever I call customer care, the only word they know is "wait". I am done with your terrible service and fake assurances. This is my last recharge. Closing my connection soon! 👎

• 
  _DrauGr (@_DrauxGr) reported 13 minutes ago

  Unable to login with mobile number even though it's valid.please help @ACTFibernet

• 
  AK (@akilankg) reported 16 minutes ago

  @ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674

• 
  Gnaneswar Rao (@rao_gnaneswar) reported 16 minutes ago

  42+ hours without internet and zero action taken despite raising a ticket. Highly disappointed with this service downtime @ACTFibernet @ACTFibernetSupport. Please get a technician assigned ASAP. ​Ticket ID: SR10781687851424

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 17 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  Janani (@njan85) reported 19 minutes ago

  @ACTFibernet When are you going to fix the issue that’s now running in third day with ETA revised by default for third time without any update. Just fooling customers by saying fastest broadband but doesn’t have the resources to fix issues. One of the worst service provider

• 
  VISHAL TEWARY (@SAMARTHTEWARY) reported 19 minutes ago

  No internet for over 24 hours. Raised Ticket #SR 11981697768914 but zero response or technician visit. Pathetic after-sales service. Resolve this immediately. Account ID 119521760486 @ACTFibernet". @ACTFibernet