ACT outages and service status in Kommēri, Kerala

Problems in the last 24 hours in Kommēri, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kommēri, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerensa Sheen (@kerri_cp18) reported 5 minutes ago

  @ACTFibernet @ACT_Issues - I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to at all😠

• 
  Abdul Rehman Mohammed (@abdooo186) reported 5 minutes ago

  @ACTFibernet. Your sales team lied saying the router was "free" to get the installation. Now that Im asking for a formal letterhead to return the asset, your staff is shouting at me! Is this how you treat customers? Acknowledging return of asset is my right. Stop the harassment

• 
  Aspire@live life kingsize (@UD95131533) reported 6 minutes ago

  @ACTFibernet Mymonthly electricity bill waiver of ₹100 was supposed to be processed. Your customer care informed me that it would be resolved within 24–48 hours, but it is still pending. Kindly look into this and resolve it at the earliest. Acc no 101004710659 #ElectricityBill

• 
  Tech News (@DevxExtra) reported 6 minutes ago

  Hey @ACTFibernet don't offer customer support until 12 AM if you can't hire competent, alert staff at this time. My sleepy technician only made me do a router restart and wasn't helpful. There is a huge routing problem from your end which causing me packet loss and ping issues.

• 
  Shiv (@mr_Tubun) reported 8 minutes ago

  @genz_corp_baba @ACTFibernet For real.. they have been keeping it pending since 6 days for me now. Whenever I appeal to discontinue the service they say they will send the technician right away but till now no progress. Pathetic service and no way I am going to continue now. @ACTFibernet

• 
  Akshay (@Akshay20031025) reported 8 minutes ago

  @ACTFibernet Hi, It's already been 24 hours and you said it will get resolved but it's still its not resolved and wifi is not working. Why don't you escalate to resolve the issue. Now please confirm finally when will the issue resolve.

• 
  Proud Indian - contribute for change (@Indiavictimhome) reported 12 minutes ago

  @ACTFibernet Residents of Sarovar Zenith facing internet issues... Srinivas not reachable... Very poor service. Call registered... What should customer do ???

• 
  ARUN GAUTAM (@ARUNGAUTAM34) reported 18 minutes ago

  @ACTFibernet Dear ACT Fibernet / @ACTFibernet Subah se internet down hai. Work aur daily tasks sab impact ho rahe hain. Paschim Vihar, New Delhi area me issue urgently fix karo aur update do. #ACTDown #InternetDown #Ghaziabad

• 
  Shashank Singh (@shashank_cghb) reported 18 minutes ago

  .@ACTFibernet took ₹1749 on 25 Apr for a new connection. Till today—no installation, no update, no accountability. Classic case of taking money without service. Account: 101799463940 Filing complaint via e-Daakhil & NCH. #ACTFibernet #FraudAlert

• 
  Tribbiani (@Chandler_Trib) reported 23 minutes ago

  @ACTFibernet Extremely disappointed with the irresponsible service from @ACT_Issues. After a week of "24-hour" installation promises, a technician just informed me it'll take another 2 days. Your customer care team seems to have zero visibility into reality. Do better.