ACT Outage Report in Kommēri, Kannur, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kommēri, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kommēri and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Laxmikanth T.D
(@LaxmikanthTD) reported
@ACTFibernet After reading the Above Tweet, they escalate to the Manageral level and I get a call from manager promising that I'll get a call within one hour at 8:09pm 6th Feb Result: Manager called and made a false promise, let the customer suffer who cares Ticket Closed Hurray!
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Prateek Mehta
(@prateek_mehta01) reported
@TRAI #ACTFIBERNET BANGALORE CUSTOMER SERVICE SUCKS.... PLEASE TAKE STRICT ACTION.. THEY HAVE NOT ACTED ON MULTIPLE REQUESTS RAISED SINCE A YEAR... AND CLOSE TICKETS WITHOUT CUSTOMER CONSENT....
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Pushpak Roy
(@roypushpak) reported
@ACTFibernet Two days and still waiting for a resolution. And the persistent habit of closing tickets without any update continues. SR10252048929502 this time! #Pathetic #CustomerExperience
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Mirza Baig
(@Baig2K19) reported
@ACTFibernet Again same issue ! Why is this error keep popping up ? what is the issue ? and why cant it be solved permanently ? Please let me know what is the "TEMPORARY" solution your technicians perform when they come here so i can do it myself.. Your technicians are too busy to respond.
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Prateek Mehta
(@prateek_mehta01) reported
EVERY WEEK #ACTFIBERNET CUSTOMER CARE CONVEYS THAT TICKET WILL BE RESOLVED BY NEXT WEEK AND IT NEVER HAPPENS.. NEVER...#TRAI..... PLS LOOK INTO IT...
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Prateek Mehta
(@prateek_mehta01) reported
DONT KNOW IF THE REQUEST WILL GET RESOLVED IN 2021.... NEVER GOT CLOSED IN 2020......#ACTFIBERNET IS CRAP.....
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Vikas
(@Vikas66720166) reported
@ACTFibernet billing issue , double charges have been asked for reconnection, after explaining everything ticket has been closed with out my confirmation. Really struggling with the behavior of the executives while interacting.Reopened the request to get help.
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Shafi Rahman
(@Shaf_Rah_Sidd) reported
@ACTFibernet pathetic support. No commitment towards ticket resolution. One day with out internet passed and now they demanded one more day to investigate internet issue. I don't know what will I reply to office as I have very important work to complete by tomorrow.
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Jay Detroja
(@jaydetroja) reported
@geekyranjit @ACTFibernet @ACTFibernetHYD My experience with ACT has been totally opposite. I'm using it since past 7-8 yrs. Customer issue resolution is quite quick. Also they proactively send intimation if there are any issues with their network along with an ETA
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Mirza Baig
(@Baig2K19) reported
@ACTFibernet Or please let me know if your team cant fix it permanently, i can go with JIO fiber .. I seriously don't have time running after your technicians or tweeting you people..